ITSUA

BACKGROUND

Please describe your company and position.

I am the Performance Director of BMF Human Performance

Describe what your company does in a single sentence.

A human performance business working with critical organisations and the military

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITSUA to accomplish?

• develop and improve our UI for the human perfomance platform

SOLUTION

How did you find ITSUA?

Referral

Why did you select ITSUA over others?

Pricing first our budget, Good value for cost

What was the size of ITSUA’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop bespoke functionalities on shopify to service our end users and the performance journey's they are using on the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of front end UI on shopify with successful registration process and application of bespoke performance programmes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Itsua have always worked very well with our team and delivered swiftly. They are clear on time and pricing and are always very responsive

What was your primary form of communication with ITSUA?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their speed of work and ability to take on multiple different project requirements.

Are there any areas for improvement or something ITSUA could have done differently?

no, they have been great for us and are exactly what we need for this current project

BACKGROUND

Please describe your company and your position there.

I’m a solo practitioner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA?

My web page hadn’t been updated in years. I wanted a simple web presence with a more creatIve, less corporate spin.

SOLUTION

How did you select this vendor and what were the deciding factors?

ITSUA successfully handled a much more complex project for a client, so the team came highly recommended.

Describe the project in detail and walk through the stages of the project.

We discussed price and my ideas, as well as design likes and dislikes. We worked through a few prototypes that the team created very quickly and the narrowed down from there. The team was patient with my tweaks.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with one primary contact, but a designer was in cc on much of the correspondence..

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am pleased with the design aesthetic achieved.

How effective was the workflow between your team and theirs?

Communication was very easy. Their team lead is pleasant and absolutely fluent in English.

What did you find most impressive or unique about this company?

It was a pleasure working with them, and their speed of work and flexibility were impressive.

Are there any areas for improvement or something they could have done differently?

No. I am satisfied.

BACKGROUND

Please describe your company and your position there.

We are a tax advisor and auditor in Switzerland, 20 employees in the group, I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA?

New Homepage project with Blog and Adds

SOLUTION

How did you select ITSUA and what were the deciding factors?

recommendation

Describe the project in detail and walk through the stages of the project.

We defined the design with our graphic designer and then put it into practice. During the implementation, individual themes were adapted and subsequently further developed after going life.

How many resources from the ITSUA team worked with you, and what were their positions?

approx 4

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site traffic has heavely increased since the lounch. and we have a cool page with some very nice tools

How effective was the workflow between your team and theirs?

Sometimes it went back and forth, as is always the case in an IT project. But it was always very constructive and positive!

What did you find most impressive or unique about this company?

The team's empathy and personality are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

Of course, you always have to judge the performance, whether you like the result or not. I think weekly calls between those responsible make sense.

BACKGROUND

Please describe your company and your position there.

Process and Risk Management of the recruitment in the health industry. CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA, and what were your goals?

Development of several projects of different complexity from small website based on a CMS to a custom application with complex inner logic written in Laravel & Vue js. Goal: Building of a controlling system for an international recruiting process.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have known the provider for over 10 years. Based on the very good experience, we work with him and have no reason to consider any other provider.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Laravel & Vue js. Building of a data base and defining of KPI's to control processes

How many people from the vendor's team worked with you, and what were their positions?

CEO and his team. Total 4 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this is an ongoing engagement for years, it can be confirmed that this provider meets our expectations.

Describe their project management style, including communication tools and timeliness.

Jira

What did you find most impressive or unique about this company?

They are always available and are very committed.

Are there any areas for improvement or something they could have done differently?

Basically, there is always a possibility to improve and the provider is always willing to work on itself to meet our very high standards.