Internet Stars

BACKGROUND

Please describe your company and position.

I am the recruiter for a fintech app company.

Describe what your company does in a single sentence.

Our company is a money and safety app for families. Our mission is to shine a light on the world of money for families and empower parents to raise financially-smart kids.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

• We’re focused on empowering families and kids to build smart money habits through our financial tools and educational content. We hired Internet Stars at a critical juncture when we were preparing to launch a redesigned version of our app that included new features like savings goals, charitable giving tools, and parental controls with deeper insights. Our goals were twofold: first, we wanted a fresh, modern UX/UI design that could simplify complex financial interactions in a way that appealed to both children and their parents. Second, we needed a mobile app marketing campaign that could boost engagement, adoption, and retention, especially with the app relaunch on the horizon. We didn’t just need pretty screens—we needed a partner who could help translate behavioral insights into an experience that felt intuitive, engaging, and secure.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was fairly extensive and was divided into two main phases—Design and Marketing Execution:

• UX/UI Redesign: The team kicked off with a deep dive into our current user flows, performing heuristic evaluations, analyzing user session data, and even sitting in on interviews with parents and kids. They mapped out updated user journeys that emphasized fewer taps, clearer icons, and age-appropriate interactions.
• Deliverables included wireframes, prototypes, high-fidelity visual design files, and animation guides. They also created a design system that we could easily scale for future features. One impressive deliverable was their redesign of the “Earnings & Tasks” feature—kids could now easily track allowance and see visual progress bars toward their goals, while parents had a simple toggle dashboard for approvals and edits.
• Mobile & App Marketing: On the marketing front, they conducted persona-driven messaging development, created in-app promotional cards, built onboarding walkthroughs with micro-interactions, and optimized our app store presence. They even worked with us to A/B test push notification strategies based on real behavioral segments (e.g., “first-time savers” vs. “weekly users”).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the redesign and campaign launch, we saw an immediate and sustained lift in app engagement—particularly with new family accounts. One story we continue to refer back to is a family who reached out via support to say their son had set his first-ever savings goal (to buy a telescope) using the new version of the app, and had been excitedly tracking progress every week.

Push notification open rates also increased notably, and in-app walkthrough completion rates were significantly higher than our previous average. Feedback from our customer success team indicated fewer drop-offs during onboarding, which we attributed directly to the guided tour and simplified task flows designed by Internet Stars.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of the strongest aspects of the engagement. We had weekly check-ins that were structured but not rigid, and they adapted quickly when internal timelines shifted. Everything was tracked in a shared workspace with clear status indicators, deadlines, and dependencies. Their lead designer would often anticipate roadblocks—whether it was delayed API access or late copy from our end—and come prepared with contingency options to keep the project moving.

One specific example stands out: our legal team requested last-minute adjustments to how transaction data was displayed to meet new compliance guidelines. Internet Stars didn’t just patch a fix—they reworked the affected UI screens and reviewed the entire section to ensure it still felt cohesive and usable, delivering everything with minimal delay and zero quality trade-off.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was their ability to blend visual storytelling with functional design for both adults and children—a very difficult line to walk. Designing a fintech app that works for parents is one challenge; making that same experience approachable and fun for an 8-year-old is an entirely different beast.

They managed to do both. They understood the psychology of young users—adding reward moments, minimizing cognitive load, and creating delightful animations that encouraged positive reinforcement. At the same time, they preserved a sense of clarity, privacy, and control that reassured parents. This dual focus was something we hadn’t seen done this well with previous design partners.

Are there any areas for improvement or something Internet Stars could have done differently?

If we had to identify one area for potential improvement, it would be providing more post-launch marketing analytics support. While the app marketing launch itself was very successful, we would’ve appreciated a more structured analytics dashboard or automated reporting to track user behavior, click-through rates, and retention against their initial campaign goals over time. They did offer to train our team on tools to do this, but a more hands-on approach post-launch could have added value.

BACKGROUND

Please describe your company and position.

I am the Senior Director, Product Line Management, Broadband Access of a telecommunications company.

Describe what your company does in a single sentence.

Our company is a global leader in open telecom solutions, enables service providers to drive disruption with new open architecture business models. Our innovative disaggregated and virtualized enabling technology solutions leverage open reference architectures and standards, combined with open software and hardware to power business transformation for the telecom industry, while its world-class services organization delivers systems integration expertise necessary to solve communications and content providers’ complex deployment challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

• At our company, we were in the process of rolling out a new suite of digital services tailored to 5G and edge computing solutions for enterprise customers. As part of this initiative, we needed to modernize our mobile app interface and improve its engagement and usability—especially for customers using our configuration and monitoring tools in the field. Additionally, we needed a solid mobile marketing strategy to increase adoption among our enterprise client base, most of whom interact with our solutions in highly technical and performance-critical environments. We hired Internet Stars to accomplish two primary goals: first, to revamp the user experience and interface of our mobile app to match the expectations of modern B2B tech users; and second, to create and execute a mobile app marketing campaign that could help us launch and promote the app internally and externally.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was quite robust and structured into three core phases:

• Discovery & Research: Internet Stars began with a thorough audit of our existing app, including heatmaps, user session recordings, and interviews with some of our enterprise clients. They also conducted competitor analysis within the telecom SaaS space. The insights gathered formed the baseline for their redesign proposal.
• UX/UI Design: The team created wireframes, interactive prototypes, and high-fidelity mockups. The new design simplified complex workflows—like network configuration and live system monitoring—while preserving technical depth. Accessibility and responsiveness were core focuses. One notable deliverable was a dynamic dashboard that adapted based on user roles and usage patterns—something we hadn’t considered prior to their involvement.
• Mobile App Marketing & Go-to-Market Strategy: Once the app was ready, Internet Stars rolled out a full marketing plan that included onboarding videos, push notification strategies, app store optimization, and internal engagement kits for our sales and support teams. They also helped us launch a private beta with select clients, collecting real-time feedback to fine-tune the app before the public release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within weeks of the public launch, we saw a meaningful uptick in both usage and positive feedback from our internal teams and clients. The redesigned UX drastically reduced user confusion and support tickets related to setup and configuration. Field engineers reported they were able to complete workflows in less time and with fewer errors.

On the marketing side, the app earned significantly more visibility and installs than previous iterations, and we received specific praise from several enterprise partners who appreciated the tailored onboarding experience and push notifications relevant to their system statuses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was a strong suit. Every milestone was outlined upfront and documented in a shared project tracker. We had weekly stand-ups, and they made themselves available for ad hoc strategy sessions, especially when timelines were tight.

A standout moment came midway through the project when our internal product team requested a last-minute shift to integrate a new authentication protocol. Instead of seeing it as a disruption, Internet Stars immediately pulled together a feasibility report, recalibrated their design sprints, and helped us pivot without missing our main delivery deadline. Their flexibility under pressure was impressive and contributed heavily to the project’s smooth execution.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most is their ability to bridge creativity with technical precision. Telecom interfaces often sacrifice user-friendliness for functionality, but Internet Stars challenged that notion. They didn't just make the interface look good—they made it make sense for technical users working in real-world scenarios, like technicians configuring equipment on-site or engineers needing real-time diagnostics in a pinch.

Their mobile marketing strategy was equally nuanced. Instead of relying on generic tactics, they crafted messaging specific to our target personas—IT directors, telecom consultants, and enterprise partners—each of whom had very different expectations and usage patterns. This level of personalization gave the campaign credibility and traction in an otherwise niche space.

Are there any areas for improvement or something Internet Stars could have done differently?

If there’s one area for improvement, it would be documentation at the handoff stage. While their internal documentation was solid during the build and design phase, the post-launch knowledge transfer could have been slightly more structured, especially for our less technically-savvy teams. That said, they were always willing to jump on a call to clarify things, and they ended up creating a short Loom video series walking through the key interfaces—which more than made up for the initial gaps.

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of a telecommunications company.

Describe what your company does in a single sentence.

Our company has provided ultra-fast internet service in the Pacific Northwest, connecting homes and businesses to what matters most. 

World-class technology means nothing without world-class care. We pride ourselves on delivering trustworthy service and support from people nearby with no strings or surprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

• When we initially reached out to Internet Stars, our company was facing some critical challenges with our online presence. As a US Telecommunications company, we understood that our website and user interface were not in sync with the level of professionalism and user experience we wanted to offer our clients. We needed a comprehensive overhaul of our digital platform. Our main objectives were to create a visually appealing, modern website that was also intuitive and easy for our customers to navigate, especially given the technical nature of our services. Additionally, our old design was cumbersome, often leading to frustration for both new and returning users. We wanted to simplify the user journey, improve conversion rates, and ensure that users could easily access information about our telecom solutions, whether they were on desktop or mobile devices. The goal was not just a cosmetic redesign but to truly enhance user experience and elevate our online reputation.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Internet Stars truly stepped up to the plate with a holistic approach to solving our issues. The scope of work was extensive and touched on several key areas, including web design, UX/UI design, and the overall structure of our website.

1. Initial Consultation and Discovery: They began by thoroughly understanding our business and the specific pain points we were facing. This included multiple stakeholder interviews to capture the unique needs of our customers, as well as detailed analysis of competitors in the telecom space.
2. Design Phase: Their design team presented several design mockups for the new website, each one aligned with our brand's vision and the modern look we wanted to convey. They placed a heavy emphasis on clean lines, intuitive navigation, and engaging visuals that spoke directly to our audience’s needs. The layout was designed to ensure that it could adapt seamlessly to various screen sizes, which was critical for our mobile users.
3. UX/UI Strategy: A crucial part of the project was their deep focus on improving user experience (UX) and interface (UI) design. They conducted a series of user testing sessions, reviewing the pain points of our previous design, which helped them refine the navigation and structure. The final product featured streamlined call-to-action buttons, clearer information architecture, and improved accessibility features for our diverse client base.
4. Development and Launch: Once the designs were finalized, they efficiently moved on to development. They also ensured that all backend elements were optimized for speed and SEO. This helped improve our search engine rankings and ensured the site loaded quickly, which we knew was important for retaining visitors.

Key deliverables included:

• A fully responsive, modern website with an intuitive UI.
• An easy-to-navigate, customer-focused user flow.
• Enhanced SEO optimization and mobile responsiveness.
• Updated branding materials that aligned with the new website design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new website, we’ve seen noticeable improvements in several key areas. Firstly, user engagement has significantly increased. Visitors now spend more time on our site, and bounce rates have dropped considerably. Additionally, we’ve received positive feedback directly from customers regarding the new design. Many of them have mentioned how easy it is to find information and how much more professional the site looks compared to the old one.

We’ve also seen improvements in conversion rates, particularly on the product inquiry forms. The simplified design and clear call-to-actions have resulted in more users completing their inquiries, which directly translates to more qualified leads for our sales team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Internet Stars displayed exceptional project management skills throughout the entire process. From the beginning, they outlined a clear timeline and kept us informed at every stage of the project. They adhered to deadlines without fail, and if there were any delays, they communicated them proactively along with an updated timeline. The team was highly responsive to our feedback, making it a collaborative and transparent process.

They also provided us with multiple revisions based on our feedback, ensuring we were fully satisfied with each phase of the design. Whenever we had requests or needed adjustments, they were quick to address them and offered practical solutions.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stands out about Internet Stars is their ability to understand our business and translate that into a digital experience that feels uniquely ours. They didn’t just “design a website”; they helped us rethink how we engage with our customers online. Their attention to detail in the UX is impressive, especially how they took the time to test every element before implementation.

Are there any areas for improvement or something Internet Stars could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the CTO of an IT services company.

Describe what your company does in a single sentence.

The company is an IoT engineering and development company based in Kiev, Ukraine. Our main areas of interest and expertise are the automotive industry and Smart Home/City projects. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

• When we first approached Internet Stars, our main objective was to enhance our digital presence and streamline our client-facing solutions. As an IT services and consulting company, we knew we needed a robust mobile application and a more user-friendly, dynamic website to serve both our existing clients and attract new ones. Our initial challenge was that our old website was outdated, not mobile-responsive, and had a confusing layout that didn’t reflect our current services or expertise. The mobile app was another area of concern—it wasn’t intuitive, and the user experience was clunky, which resulted in lower engagement from our clients. The goal was to overhaul both the website and the mobile application, ensuring that they were modern, easy to navigate, and reflected our brand’s values and services. We needed a partner who could not only deliver high-quality solutions but also truly understand our business and help us align our digital products with our goals. We were looking for someone who could take ownership of the entire project—from the design phase all the way through to development and deployment—and execute it in a way that would elevate our brand in the digital space.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Internet Stars took on both our mobile app development and web redesign projects, offering a comprehensive solution that seamlessly integrated design, functionality, and user experience across both platforms. Their team worked closely with us from the start to understand our objectives, brand, and target audience. They proposed a clear roadmap and outlined each phase of development, ensuring transparency and consistent communication.

• Mobile App Development:
  They revamped our mobile app with a focus on simplicity and performance. Key features included a streamlined dashboard, client-focused tools, and improved navigation. The app was built on a solid technical foundation, making it both stable and scalable, and was developed for both iOS and Android platforms. One of the most significant improvements was the inclusion of real-time updates and notifications, which made it easier for our clients to stay engaged and informed.
• Web Development:
  The website redesign was nothing short of transformative. Internet Stars developed a modern, mobile-responsive site with a clean, minimalist design. The user experience was completely reworked to ensure it was intuitive and user-friendly. We also wanted to incorporate client-facing features like a service inquiry form, live chat support, and a resource hub for whitepapers and case studies. The backend was also upgraded to allow us to manage and update content easily. They made sure the site’s speed and performance were top-notch, which is essential for both user retention and SEO.

Throughout the entire process, Internet Stars collaborated with our internal team and kept us updated on milestones, feedback, and progress. They also provided excellent post-launch support, helping us optimize the website and app after launch based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both the mobile app and website improvements directly contributed to better engagement with our clients. While we don’t have hard statistics on hand, the feedback from our clients has been overwhelmingly positive. They’ve praised the ease of use, the seamless experience across devices, and the responsiveness of the mobile app in particular. We’ve seen an increase in the number of visitors to our site and a noticeable uptick in inquiries via the contact forms.

The mobile app, which initially had poor engagement, has seen a more sustained use. Our clients are spending more time on the app, accessing reports, tools, and client resources more frequently. This increased usage has not only enhanced client satisfaction but also contributed to a better understanding of the value we offer as a business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management perspective, Internet Stars were exemplary. They had a clear timeline and stuck to it, ensuring all milestones were met as promised. There were no delays or unexpected roadblocks, and they were quick to adapt whenever we had additional requests or feedback. Communication was one of their standout qualities—they kept us in the loop every step of the way, making sure we felt comfortable and confident throughout the project.

Whenever we had questions or concerns, they responded promptly and thoroughly, whether it was through email or virtual meetings. Their team was proactive, always anticipating potential issues before they became problems and offering solutions right away. This level of attentiveness was very much appreciated, especially since our company operates in a fast-paced environment where timing is crucial.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Internet Stars apart was their approach to collaboration. They didn’t treat us as just another client—they took the time to really understand our business and the challenges we were facing. They immersed themselves in our world and, through that, came up with creative solutions that were highly tailored to our needs. Their ability to synthesize our goals with their technical expertise is rare, and it made a huge difference in the final product.

Additionally, the quality of their design work stood out. The aesthetics of the website and app are both visually striking and functional. They really captured our brand identity while making sure the designs were practical and user-focused. This was no easy feat, given the technical complexity of our services.

Are there any areas for improvement or something Internet Stars could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Board Member of a vehicle financing company.

Describe what your company does in a single sentence.

We set out to redefine vehicle financing by removing the barriers everyday people encounter. Today, we offer access to fast and flexible financing options that help customers get what they need now and help businesses grow revenue down the line.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

We were facing an increasingly urgent need to revamp and unify our digital ecosystem to better serve our customers and partners in the automotive financing sector. Our existing mobile and web platforms had become fragmented over time — slow to update, difficult to scale, and lacked the intuitive experience today’s users expect. 
We needed a technology partner who could not only bring our vision to life, but who also understood the complexity of delivering financial services in a secure and user-friendly way. We hired Internet Stars with a specific set of objectives: develop a robust, responsive web platform for our dealership partners, redesign and rebuild our mobile app for end-users, and seamlessly integrate both with our backend systems and APIs. 
Our goal wasn’t just to launch new interfaces — it was to enhance user trust, increase engagement, and streamline workflows for internal and external users alike.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work that Internet Stars took on was significant, multifaceted, and required deep technical expertise. The engagement kicked off with an extensive discovery and strategy phase where they audited our existing infrastructure, interviewed key stakeholders across business units, and worked with us to prioritize features and align on product vision.

Key Deliverables Included:

• A fully reengineered iOS and Android mobile app, designed from the ground up with modern UX principles and performance in mind. The app featured real-time financing application tracking, user notifications, document uploads, and secure identity verification.
• A new responsive web platform for our dealer network that allowed dealerships to manage applications, view analytics, and communicate with customers efficiently.
• Full-stack development using modern frameworks and tools, including React, Node.js, and a clean, scalable API layer.
• Integration with third-party services such as identity verification providers, credit bureaus, and CRM systems, ensuring compliance and security throughout.
• Comprehensive QA and user testing cycles, including UAT phases with real dealership users and DigniFi staff to gather feedback and iterate quickly.

The Internet Stars team also provided post-launch support, monitoring performance, and iterating based on live user feedback. They didn't just build and hand off — they partnered with us all the way through optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the first release to post-launch updates, the outcomes spoke for themselves. Internally, we saw a marked reduction in support tickets related to digital onboarding — a signal that the new app and web tools were more intuitive. Dealers reported that the new web platform saved them valuable time per application, especially with new search and filtering tools that Internet Stars designed into the system.

Customer reviews of our mobile app improved significantly across both app stores, and we noticed a tangible uptick in repeat usage of the mobile app within the first few months — something we had struggled to achieve with the old system. Operationally, the backend integrations and API improvements helped our engineering team reduce manual interventions and streamline our data pipeline for credit decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Internet Stars was remarkably disciplined in how they managed the project. Every milestone was communicated clearly and tracked. We were given weekly progress updates via collaborative tools like Jira and Slack. They set realistic expectations and hit their deadlines — even when unexpected requirements surfaced. When we had urgent requests, such as last-minute compliance changes, they were incredibly responsive, often providing turnaround within hours or same-day updates when needed.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about Internet Stars was their ability to listen. They didn’t just rush into development; they took the time to understand our business model and our pain points. It felt like they were invested in our success, not just completing a checklist. 
Their design-thinking approach, particularly in prototyping complex user flows, was thoughtful and practical. We also appreciated that they didn’t overengineer solutions — they focused on clean, maintainable code and scalable architecture.

One memorable example: during a particularly tight timeline for our app’s public launch, one of their team members worked closely with our compliance and legal teams to ensure our data-handling flow met all necessary regulatory requirements. Their flexibility and depth of knowledge during that crunch time were invaluable.

Are there any areas for improvement or something Internet Stars could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Senior Network Engineer of a telecommunication company

Describe what your company does in a single sentence.

We're Washington state’s nonprofit broadband provider. We currently operate a reliable, open-access broadband network totaling over 3,300 fiber miles across Washington providing high-speed connectivity to nearly 260,000 people in rural and underserved areas.

In 2010, in a landmark opportunity to secure Washington’s economic future, we were was granted an infusion of $140 million in federal grants. These grants helped us to expand our network to reach more than 170 communities and 2,000 schools, hospitals, emergency responders, libraries, colleges and universities. We led this effort on behalf of more than 50 public and private organizations including, public utility districts, ports, tribes, cities, counties and competitive carriers from across the state that joined together to bring broadband to their communities. 

Today we continue to expand our network, bringing high quality broadband into into unserved and underserved communities in Washington. Universal broadband will make life more livable, businesses more productive, jobs more plentiful, and the Internet more accessible.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Internet Stars to accomplish?

• We’re committed to expanding broadband access across underserved areas in the Pacific Northwest. As a wholesale telecom provider, our customer base ranges from rural ISPs to municipal governments and utility districts—each with distinct technical needs and communication preferences. One of the biggest hurdles we faced internally was our mobile presence. Our existing mobile tools and client portal were clunky, outdated, and not optimized for the newer generations of users who expect sleek, intuitive interfaces. We approached Internet Stars with a very specific challenge: redesign the UX/UI of our customer portal and companion mobile app, and reimagine our marketing approach so that it reflected the cutting-edge infrastructure and solutions we provide. We didn’t just want a facelift—we needed a complete overhaul that would also help us better communicate value to a highly specialized and often non-centralized audience.

SOLUTION

How did you find Internet Stars?

• Online Search
• Clutch Site

Why did you select Internet Stars over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Internet Stars were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Internet Stars team quickly demonstrated a level of professionalism and technical understanding that gave us confidence from day one. Their first step was conducting a series of stakeholder interviews with both internal staff and a sample of our clients to gather qualitative insights. They also performed a full audit of our app’s usability and the design system that was (barely) in place at the time.

Scope of Work and Key Deliverables Included:

• A fully redesigned UX/UI architecture for the customer-facing mobile portal, with intuitive dashboard elements tailored to the needs of our end-users—technical teams, network planners, and community broadband advocates
• Wireframes and high-fidelity prototypes for both Android and iOS environments
• Revamped mobile marketing assets, including branded onboarding flows, push notification strategies, and a unified visual identity across all digital touchpoints
• A mobile-first landing page and campaign toolkit to support the launch of our new broadband rollout initiative targeting local municipalities
• Integration guidelines and design documentation that could be handed off cleanly to our internal dev team

Throughout the process, they remained sensitive to the nuances of working in the telecom space, including compliance needs and clarity in presenting complex network data to non-technical stakeholders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The difference in engagement post-launch was tangible—not just in metrics, but in the types of conversations we began having with our clients. Our app went from being an underused resource to a central hub for our customers, who now use it for service updates, network status reports, and bandwidth management. We received unsolicited positive feedback from rural ISPs, particularly those who operate in areas where time and clarity are everything. One technician told us, “The app update feels like someone finally made this with us in mind.”

One specific outcome that stood out was during a community outreach campaign for a rural broadband expansion project. The mobile-first marketing assets created by Internet Stars helped us connect with local officials in a way that felt modern, easy to digest, and actionable. That project moved forward more smoothly than any similar initiative we’ve run before,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As for project management—flawless. Their team operated with a rhythm that meshed perfectly with ours. Every milestone was documented and met on time. Communication was clear and proactive. They never left us wondering what came next, and when curveballs did arise—like when our internal API documentation turned out to be less complete than we thought—they adapted gracefully without throwing off timelines or quality.

What was your primary form of communication with Internet Stars?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What made Internet Stars stand out wasn’t just their creative skill, but their empathy. They took the time to understand our audience’s needs—both in functionality and tone. There was one moment during a feedback session when they presented two different onboarding designs: one sleek and tech-driven, the other more community-focused. They explained how each one might resonate with different parts of our audience, and even helped us A/B test them. That level of thoughtfulness is rare.

Additionally, their designers and marketers worked hand-in-hand, so there was never a gap between what looked good and what performed well. The cohesion between design, user experience, and messaging was unlike anything we’ve experienced with past partners.

Are there any areas for improvement or something Internet Stars could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Marketing of Real Development

Describe what your company does in a single sentence.

Real Estate Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InternetStars Agency to accomplish?

• converting website
• easy-to-use
• security

SOLUTION

How did you find InternetStars Agency?

Referral

Why did you select InternetStars Agency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from InternetStars Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

server infrastructure, create website and elastic contact forms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

very good UI, fast implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project manager from InternetStars was helpful and creative

What was your primary form of communication with InternetStars Agency?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by how they understood our needs and executed them into the project.

Are there any areas for improvement or something InternetStars Agency could have done differently?

Internet Stars could make a 3d mockup of building

BACKGROUND

Please describe your company and your position there.

Pizzeria piwnica restauracja od blisko 19 lat na rynku. Czym się zajmuje? Dbam o firmę od zaplecza

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InternetStars Agency?

marketing - dotarcie do nowych klientów doradztwo biznesowe - próbując ustalić co zamierzamy robić w przyszłości (Strona, Franczyza, Zamówienia online, Automatyzacja)

SOLUTION

How did you select this vendor and what were the deciding factors?

Szukaliśmy długo dostawcy usług it a ten miał coś w sobie. Decyzja nastąpiła po pierwszym telefonie po drugiej stronie słuchawki profesjonalista który wie co robić i jak. Szybko przedstawił gotowy plan działania więc nie zostało nic innego jak podjąć współprace

Describe the project in detail and walk through the stages of the project.

Trudno będzie mi opisać, ale spróbuje. Początek przestawienie wstępne co chcemy zmienić/udoskonalić następnie szukanie plusów/minusów danego rozwiązania. Wdrażanie rozwiązań w życie

How many resources from the vendor's team worked with you, and what were their positions?

3 *Project manager *Backend developer *frontend dev

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sukcesem trudno to określić bo nie ma co stawać na laurach. duży postęp jak najbardziej. Zacznę od tego że mamy teraz o wiele więcej zamówień i atmosfera w pracy zmieniła się na lepsze

How effective was the workflow between your team and theirs?

Bez żadnych opóźnień. Kontakt bezproblemowy w razie pytań szybki telefon bądź email rozjaśniający tematy

What did you find most impressive or unique about this company?

Brak owijania w bawełnę. Pełny profesjonalizm w podejściu do klienta

Are there any areas for improvement or something they could have done differently?

Jako mała firma nie mamy doświadczenia z korporacyjnymi rozwiązaniami i nomenklaturą nie kiedy rzeczy których się dowiadywaliśmy były dla nas czarną magią

BACKGROUND

Please describe your company and your position there.

E-commerce company serving the pharmaceutical industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InternetStars Agency?

Development and release of mobile app on the market. Project management and project team management.

SOLUTION

How did you select this vendor and what were the deciding factors?

friends recommendation, reasonable price

Describe the project in detail and walk through the stages of the project.

Project in Flutter, the service included:

• business analysis
• project management
• development

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

release of mobile app on the market

How effective was the workflow between your team and theirs?

We were satisfied with the contact: quick response, all features have been implemented

What did you find most impressive or unique about this company?

They had the best contact and were responsible all the way through the project development.

Are there any areas for improvement or something they could have done differently?

I think nothing

BACKGROUND

Please describe your company and your position there.

I'm project manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InternetStars Agency, and what were your goals?

I hired Internet Stars for app development and bring to market

SOLUTION

How did you select this vendor and what were the deciding factors?

I made competitive bidding

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• project management
• testing
• e-commerce marketing

How many resources from the vendor's team worked with you, and what were their positions?

Three people:

• project manager
• developer
• tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Start on the market, over 1000 download in month

Describe their project management style, including communication tools and timeliness.

Internet Stars Agency use Jira and Slack. They delivered timeline and requirements list.

What did you find most impressive or unique about this company?

They were very responsive.

Are there any areas for improvement or something they could have done differently?

I think they could hire video animations specialist