Intellectsoft

BACKGROUND

Please describe your company and position.

I am the COO of Electragram

Describe what your company does in a single sentence.

Electragram is a digital marketing and events management platform that revolutionizes the way companies connect with customers by providing branded messages that are deliverable through both email and SMS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intellectsoft to accomplish?

• Build additional features into our B2B communication platform
• Design new features

SOLUTION

How did you find Intellectsoft?

Sales outreach

Why did you select Intellectsoft over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Professionalism

How many teammates from Intellectsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a B2B Communications platform that enables customers to send luxury, branded messaging to their customers.  This includes all communication and management around events.  Intellectsoft helped design and build out many key features of this platform.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully built and tested featues being pushed live to production.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive to all of our requests.  We communicated regularly via Slack or email and met virutally every week.  The team gave us access to their Jira system so we could track epic/ticket progress.  At our weekly status meeting, the project manager fully updated us on statuses, team velocity and epic burndown.  

What was your primary form of communication with Intellectsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism.  They were always responsive in a very timely manner and thoughtful in their communications.  We felt like they truly were a part of our team, not an outsourced group.

BACKGROUND

Please describe your company and position.

I am a Professor of University of North Carolina at Chapel Hill

Describe what your company does in a single sentence.

Institution of higher education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intellectsoft to accomplish?

• Design a scorecard-themed website to rate US-based universities by their partner-friendly status.
• Create filtering capabilities for users with different interests or constraints.
• Build functionality for easy administrative updates to website content.
• Set up affordable, yet functional, hosting for the site.

SOLUTION

How did you find Intellectsoft?

• Online Search
• Clutch Site

Why did you select Intellectsoft over others?

• High ratings
• Pricing fit our budget
• Great communication

How many teammates from Intellectsoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company designed an elegant website to help us convey findings from an academic research project. While our project was atypical, in that it was more about communicating information for a specialized audience, the team at Intellectsoft made sure that they understood our unique requirements and fine-tuned the design to meet our goals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The final website was designed, tested, and launched without any complications. 
• The site received media attention in the Chronicle of Higher Education and Inside Higher Ed, which are the two top online venues for general stories about academic affairs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intellectsoft works quickly and efficiently. They're responsive to our revisions and have delivered on time and budget.

What was your primary form of communication with Intellectsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated working with an international team with experience in multiple countries.

Are there any areas for improvement or something Intellectsoft could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the CMO of an AI-powered social media listening and image recognition platform. We collaborate with worldwide major brands and agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intellectsoft?

Taking into consideration that our company was about to enter the new market, we needed to enhance our internal workforce for a fast launch and turned to Intellectsoft for team extension services. It was crucial for us to scale up our platform within short timeframes and extra software engineers were required.

SOLUTION

How did you select this agency and what were the deciding factors?

Our team thoroughly reviewed top companies that offered team extension services and Intellectsoft was one of them. What I personally loved about the company was their established reputation on the market and plenty of successful projects launched. We discussed our goals and got cost estimates pretty fast and that was the decisive factor. Compared to other companies, Intellectsoft made the best cost-efficient offer.

Describe the project in detail and walk through the stages of the project.

Intellectsoft extended our internal team with 2 additional software engineers who temporarily became part of our team. They were involved in the development process for launching our product for a new market.

Describe the recruitment process in detail.

The recruitment process was pretty simple and straightforward. We communicated our integral technical requirements and expertise level, and we interviewed a few candidates and selected two specialists that were a perfect fit for the project.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We planned our product launch and expected to meet a pretty strict time frame. Specialists from Intellectsoft were fully integrated into the work process right away as we had no time to wait. From our side, we ensured they got all the project specifications and support of the internal team members. They spent a few months with us scaling up the product and we met all the envisaged deadlines. I can be grateful for their diligence, hard work, quality, and speed.

How effective was the workflow between your team and theirs?

The developers joined our team right after we signed the contract. They picked up the pace very quickly and we have been moving according to the product launch plan. Everything went smoothly and professionally. You can clearly say that a company has been on the market for over a decade.

What did you find most impressive or unique about this company?

Intellectsoft is a very trusted and professional company and our collaboration 100% proved it. We will certainly turn to them for help if we ever need an extra workforce. A perfect combination of technical expertise and reasonable price for such services.

Are there any areas for improvement or something they could have done differently?

Our team was very satisfied with their services.

BACKGROUND

Introduce your business and what you do there.

I’m the director of project management at Archrival, a youth culture agency. We do a lot of strategy, design, and field marketing projects for brands worldwide. We provide research, design, digital production, and development work. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellectsoft?

We were designing and developing in-house a custom app to serve our field teams. However, due to the COVID-19 pandemic, we had to let go of our development team halfway through the project. We were looking for a partner to take over the full development of our app and its features.

SOLUTION

What was the scope of their involvement?

Intellectsoft is developing our native app that displays various kinds of reports, and it’s available on Android, iOS, and the web. Our field teams fill out forms through the app, and their data gets consolidated in an analyzed page on the platform. The app also allows our teams to input their schedules, log their time in a location, and upload pictures and qualitative data.

First, Intellectsoft helped us with requirements gathering, and from there, they designed low-fidelity wireframes. We worked together to come up with the final design. We’ve then collected all the other requirements, and Intellectsoft has developed the app against those requirements.

Intellectsoft has also provided us with a business analyst, and she ensures that we’re developing features that will get the most impact on the app. Likewise, they’ve assigned a project manager that ensures our budgets and scope are in place and that we’re hitting our deployments and releases on time. 

Throughout the development, Intellectsoft conducts live demos for us. They go through a sprint lifecycle, and we test everything they’ve developed. They implement once they get our thumbs up. They’re also handling all our App Store uploads and certifications. 

What is the team composition?

We’ve worked with Maria (IT Project Manager), a business analyst, one designer, two frontend developers, and some backend developers. We also have a QA specialist that pops in and out as needed. Maria is our main point of contact. 

How did you come to work with Intellectsoft?

We sent RFPs to and got proposals from five companies. Intellectsoft rose to the top of our consideration just with the way that they framed their proposal. 

We knew they were the team we needed because they had the skill set we were looking for. Their services were holistic, and they’ve also seemed the most excited. We wanted someone interested in working with us so that they would feel invested in the partnership.  

How much have you invested with them?

We’ve spent close to $400,000. 

What is the status of this engagement?

We started working together in January 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s been tricky at first since we’ve had a development team in-house, and we’ve handed off our entire codebase to Intellectsoft without any introduction or training. They’ve had to get their hands dirty pretty quickly to understand our codebase, system, and functionalities. That way, they can make recommendations to move off of our existing platforms. 

Intellectsoft’s suggestions made sense to us early on. They’ve saved us some money because we’ve been able to consolidate moving everything to Amazon infrastructure. Their work has helped speed up our deployment and make a lot of things easier. Now they’re at a place where they’ve fully reviewed and cleaned up the existing code. We’ve seen a reduction in bugs that popped up since working with them. 

How did Intellectsoft perform from a project management standpoint?

Ever since Maria got involved, Intellectsoft’s project management has been excellent. We regularly meet to discuss commitments, progress, and issues. Maria has been able to put things front and center and raise any flags way early in the process so we can stay on budget. 

We want to make sure that we’re tracking the budget we set forward. They’ve been on target every single month with our expectations. We use Slack and Zoom to communicate.

What did you find most impressive about them?

Intellectsoft’s communication is very efficient and clear — there’s never any confusion about expectations and where we’re at with the project. 

They do an excellent job setting expectations, communicating any issues early on, and scoping out what’s next. We’re always planning 1–2 months ahead of time. Additionally, as soon as I ask a question, I’ll always have a response within 24 hours, even though we’re in different time zones. 

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

I recommend working with them. Having a business analyst is beneficial. 

BACKGROUND

Please describe your company and your position there.

I am the Digital Transformation lead for the company. I lead our company's initiatives and drive the necessary transformations and improvements digitally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intellectsoft, and what were your goals?

We engaged Intellectsoft mainly to help develop our company's Loyalty Club mobile app and websites. The entire engagement started from green field state until it reaches its current mature level. Intellectsoft continues to support us in maintaining and enhancing both the apps and websites. We also engage Intellectsoft in platform and testing related support work.

SOLUTION

How did you select this vendor and what were the deciding factors?

The resourcefulness of the team, their professionalisms, the wide spectrum of their technical skillsets coverage and ability to deliver quality work. Their good understanding of Agility and Scrum practices are also one of the deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As mentioned earlier, we have been engaging Intellectsoft since day 1 of our mobile app development. They are intricately involved in working closely with us to help define the team's architecture design, engineering standard, scrum practices, prioritization, etc. Intellectsoft is able to help fill in some of the skillset gaps which we found difficult to get in the local HK market. They become part of our organization.

How many people from the vendor's team worked with you, and what were their positions?

There are close to a 80 resources working us, and their role ranges from software engineers, designers, business analysts, testers, project managers, architects, etc. Practically they help us to cover all the key roles in the entire SDLC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every since we launch our loyalty club app and website, we have been successful in engaging our members digitally. We went from zero to now running on 3000 DAUs using our app despite we are in COVID lockdown. We are able to better engage our users.

Describe their project management style, including communication tools and timeliness.

Since we all practice Scrum, so we have our daily stand-ups together. We also practice the rest of the other scrum ceremonies to ensure we have an open communication. We also use Jira, Confluence, Slack, Zoom and Github to coordinate and facilitate our discussions. Despite the distance and time zone, we are able to continue on the communication effectively using these tools.

What did you find most impressive or unique about this company?

We appreciate their ability to deliver quality work on a timely basis.

Are there any areas for improvement or something they could have done differently?

Attrition has been issue lately and hopefully they will be able to manage this issue more effectively. Besides that, I would suggest they operate more internationally so that the resources can be sourced from other countries besides just Ukraine.

BACKGROUND

Please describe your company and your position there.

I am a CEO and Founder of a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intellectsoft, and what were your goals?

To meet the deadline of one of our Fintech projects we needed extra developers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew Intellectsoft and their team for several years, and we weren't hesitating whom to ask for help when we needed it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Intellectsoft team joined in the middle of the development process to support our activities and strengthen the team. Their engineers were responsible for quality assurance and helped our devs with backend.

How many people from the vendor's team worked with you, and what were their positions?

2 backend engineers & 2 QA engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Being partners in software development  we received great help from Intellectsoft during one of our projects in finance. They provided several backend and QA engineers to facilitate and speed up the development right when we needed it. Happy to get a backup from Intellectsoft and can recommend them as responsible and skilled professionals!

Describe their project management style, including communication tools and timeliness.

Very open and responsible guys who value commitment and delivery.

What did you find most impressive or unique about this company?

I was impressed by how fast their team stepped in and started working immediately.

Are there any areas for improvement or something they could have done differently?

They did all great. For now, I see no weak points.

BACKGROUND

Please describe your company and your position there.

I am a VP and partner at eHold, a group of international companies that speed up business digitalization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intellectsoft?

Our company needed to temporarily extend our team to develop a convenient data analysis software for our client on a tight schedule. We didn’t have enough software developers on board so we made a decision to partner with an outsourcing company.

SOLUTION

How did you select this agency and what were the deciding factors?

We were lucky enough to find out about Intellectsoft from Clutch search. We have reviewed their website, service range, and took into consideration other reviews of their clients. A strong portfolio of client cases, relevant technological expertise, and more than a decade presence on the market persuaded us to leave the request. The next day, their sales manager contacted us and we started discussing the project in detail.

Describe the project in detail and walk through the stages of the project.

The Intellectsoft developers were part of our team and collaborated closely with us on creating a data analysis software.

Describe the recruitment process in detail.

On the call with Intellectsoft’s sales manager we discussed the team extension we needed along with the technical skills required for the development process of our particular software product. Our team provided the core requirements and based on it we were given the list of candidates we chose from after the conducted interviews. After the selection process, developers started to assist us right away as our timeline was very tight.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Intellectsoft team members helped us create a well-designed data analysis solution keeping our customers’ needs in mind. They picked out our requirements, business needs, and considered all our ideas, and implemented them in the end result. We worked together on the project for 6 months and released it by the end of March, 2021. We started from scratch and finished the development process according to the deadlines we requested.

How effective was the workflow between your team and theirs?

The collaboration between our teams was very smooth and extremely effective. The developers from Intellectsoft got all the product requirements and specifications to take on the development process as soon as possible. We had daily Zoom meetings to make sure we all were on the same page and everything was going as planned. We managed tasks via Jira which made it easy for us to track and address technical issues and deliver exceptional results.

What did you find most impressive or unique about this company?

They understood the specifics of our industry where we operate and created the product that we needed to have. What’s also important is that the price for the dedicated team is pretty reasonable and it fits our budget.

Are there any areas for improvement or something they could have done differently?

Everything was handled professionally.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an accounting software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellectsoft?

They’re helping us develop an online accounting system.

SOLUTION

What was the scope of their involvement?

They’re using Visual Basic and JavaScript to build the accounting system from scratch. Right now, one developer is working through stack on the backend, another is working on the frontend, and the third is working with the architecture of the system.

What is the team composition?

We’re working with three developers.

How did you come to work with Intellectsoft?

I worked with Intellectsoft at another company and almost hired them again 3–4 years ago for another project. Another person on my team also worked with them in the past. The choice was very easy.

How much have you invested with them?

We’ve spent between €50,000–100,000 (approximately $59,000–$117,000 USD).

What is the status of this engagement?

The project began in August 2020 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re about 30% of the way through the project and we’re happy with their work so far.

How did Intellectsoft perform from a project management standpoint?

Right now, we’re using Slack and GitHub. We also have scheduled meetings two times a week.

What did you find most impressive about them?

All three developers deliver high-quality solutions. All of the issues have been resolved.

Are there any areas they could improve?

If I had one wish, I’d want them to work. While one developer works full-time on our project, one only spends 50% of their time with us, and the third developer only spends 10% of their time on my project. I would love to have them all on board full-time.

Do you have any advice for potential customers?

Generally, it’s important to chat with the developer at the beginning of the engagement to make sure you’re on the same page.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Mi Rialiti. We’re a consulting firm that works with nonprofits, business leaders, philanthropic organizations, and educational institutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellectsoft?

We needed a B2B platform to work with each of the groups we work with. We wanted to provide a survey tool that would allow us to not just gather information pertaining to what people need, but that would provide a narrative layer as well.

SOLUTION

What was the scope of their involvement?

We wanted to provide a survey tool that would allow us to not just gather information pertaining to what people need, but that would provide a narrative layer as well. Intellectsoft helps us with those datasets.

At the beginning of the project, we did about a month-long analysis of what we needed with Intellectsoft. From there, we came up with a scope that we could agree on as well as a budget that worked for us. 

What is the team composition?

We initially worked with two managing directors, but since we’ve started development, we’ve started working with about three to five people. 

How did you come to work with Intellectsoft?

We’d started using a different platform at the start, and when we realized it didn’t have the functionality we needed, they referred us to their home office, which is Intellectsoft. 

We were really impressed when we looked at their client base, and we figured they were going to do the platform right, so we decided to partner with them.

How much have you invested with them?

So far, we’ve spent about $40,000 on the project, but it’s budgeted for $200,000.

What is the status of this engagement?

We started the project in July 2020, and it’s ongoing. We’re set to finish in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still in the development phase, and we’re currently working in two-week sprints. Every couple of weeks, we go through a review with Intellectsoft, where they present their progress over Zoom for us to go through. With that, it’s been so far, so good.

How did Intellectsoft perform from a project management standpoint?

They perform very well. We hear from them once a week with a status update, and I’ve been really impressed with their communication. Every time we speak to them and tell them what we need, they always repeat it back to us, and they’ve never gotten it wrong. We know they’re paying attention while we’re on the line. 

They use internal project management tools, but we only use Zoom with them.

What did you find most impressive about them?

They’re a very knowledgeable and pleasant staff. We’ve worked with designers and engineers from Intellectsoft, and everyone is always very respectful. If we ask for pushback, they’re willing to give it and walk us through their reasoning. They’ve been great to work with.

Are there any areas they could improve?

There’s nothing I can think of. They’re always punctual and timely, the team is always available, and they know what they’re talking about.

Do you have any advice for potential customers?

I would definitely recommend working with Intellectsoft. They’re straightforward, good to work with, and reasonably priced.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a startup and responsible for the early stages of our product and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intellectsoft?

Our company hired Intellectsoft to develop a prototype for a mobile app.

What were your goals for this project?

The goal for this project was to create a working iOS app prototype that incorporated our wish list on a very aggressive timeline.

SOLUTION

How did you select Intellectsoft?

We selected Intellectsoft because they understood what we wanted from our product, the use cases, our budget, and the urgency of completion. They hit the ground running and managed the workflow expertly.

Describe the project in detail.

We have an introductory call where we outlined our vision and received invaluable feedback on both the design and business cases of certain aspects of the app. A week later we had a wireframe and design ideas. We went through a few iterations and they were able to complete it on time and deliver a product we love.

What was the team composition?

Our team consisted of a Delivery Manager, Project Manager, Business Analyst, and UI/UX Designers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every person that sees our prototype is impressed with its fluidity and UI/UX design. It works well and has piqued the interest of its intended recipients.

How effective was the workflow between your team and theirs?

The team was prompt and responsive. The workflow was seamless and effective.

What did you find most impressive about this company?

Intellectsoft treated our project as if it was the only one they were working on. They are different from other vendors because they actually care not only about the quality of the results, but the process, our time, and our choices. The level of service we received at all levels of the organization was outstanding.

Are there any areas for improvement?

We are extremely satisfied with the product.