# Ingenia Agency Ingenia Agency Reviews (41), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 0 connections joined Ingenia Agency's Network [Visit Website](https://ingenia.com/contact.html?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/ingenia-agency) **We Design Amazing Apps & Program Beautiful Code.** **With over 30 years in business** and offices in **Houston & Mexico City**, Ingenia is a digital agency that strives to BE EXTRAORDINARY. With global clients around the world, Ingenia is passionate about delivering explosive results: - Application **Development:** Web & Mobile - **Staffing of top IT & creative talent** - **Digital marketing** strategies & **social media** management - **Media buying** **& data science** - Web hosting - **Creative & design thinking services** We take pride in having the best talent in the region: over 7,000 people apply to work with us every year. The best companies in the US & Mexico choose Ingenia to get the job done: Coca-Cola, Bestbuy, Bimbo Bakeries, Billiard Factory, Toyota & many More. We have coded millions of lines, delivered thousands of high-end apps, and impacted billions on Social Media. Our manifesto is to be extraordinary, so we give our best at every project that is given to us. We are a team full of passion and love for our craft. We are UNSTOPPABLE! ## Company Information - Minimum project size: $25,000+ - Hourly rate: $25 - $49 - Number of employees: 50 - 249 - 1 Locations: - The Woodlands, TX (Headquarters) - Founded in 1996 - 1 timezones: Central Standard Time (CST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Web Development - 15% Custom Software Development - 15% IT Staff Augmentation - 15% Mobile App Development - 10% Digital Strategy - 10% Social Media Marketing - 10% Web Design ### Focus Areas - CMS Focus: - 60% Drupal CMS - 20% Adobe Experience Manager CMS - 20% Microsoft SharePoint - Mobile Platforms: - 35% Android App Development - 25% Hybrid & cross platform apps - 20% iPad iOS App Development - 20% iPhone iOS App Development - Frameworks and CMS: - 26% Zend PHP - 20% Oracle Application Development Framework - 13% React Native - 13% Symfony - 7% Angular - 7% CodeIgniter - 7% NodeJS - 7% React - Application Platforms: - 25% Amazon Application Development Framework - 25% Google app engine - 25% Linux server - 25% Windows server - Social Media Focus: - 20% Facebook Advertising - 10% Influencer Marketing - 10% Instagram Advertising - 10% LinkedIn Advertising - 10% Pinterest Advertising - 10% Reddit Advertising - 10% Snapchat Advertising - 10% Tik Tok Advertising - 10% Twitter Advertising - Programming & Scripting: - 20% Java - 20% PHP - 20% Python - 15% ASP.NET - 15% JavaScript - 10% SQL - Mobile Focus: - 10% Business Intelligence Mobile App Development - 10% Financial Mobile App Development - 10% Learning & Education Mobile App Development - 10% Mobile Commerce - 10% Mobile Game Development - 10% Sales Enablement & CRM Mobile App Development - 10% Social App Development - 5% Enterprise Mobile App Development - 5% Field Operations Mobile App Development - 5% Health & Wellness Mobile App Development - 5% Productivity Mobile App Development - 5% Publishing & Digital Content Mobile App Development - 5% Travel & Lifestyle Mobile App Development ### Industries - 10% Hospitality & leisure - 15% Manufacturing - 15% Energy & natural resources - 10% Retail - 10% Automotive - 15% Consumer products & services - 15% Financial services - 10% Medical ### Clients - 10% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 50% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Ingenia Agency offers competitive pricing for digital marketing and development services, with project costs ranging from $5,000 to $300,000 MXN ($250 to $16,000 USD) depending on the campaign. Clients appreciate the value for cost, although some noted budget constraints on specific recommendations. **Most Common Project Size**: $10,000 to $49,000 based on 27 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 8 reviews - Other Digital Marketing: $50,000 to $199,999 based on 6 reviews - Social Media Marketing: $10,000 to $49,000 based on 6 reviews - Web Design: $10,000 to $49,000 based on 4 reviews - Mobile App Development: $10,000 to $49,000 based on 2 reviews - Pay Per Click: $10,000 to $49,000 based on 2 reviews - Search Engine Optimization: $10,000 to $49,000 based on 2 reviews - HR Consulting: Less than $10,000 based on 2 reviews - Digital Strategy: $50,000 to $199,999 based on 2 reviews - Custom Software Development: Confidential based on 2 reviews - Marketing Strategy: Confidential based on 2 reviews - Advertising: Less than $10,000 based on 1 review - IT Staff Augmentation: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Ingenia Agency Review Insights Overall Review Rating: 4.7 - Quality: 4.8 - Schedule: 4.4 - Cost: 4.5 - Willing to Refer: 4.8 ### Top Mentions - Creative (9 mentions) - Timely (8 mentions) - Communicative (7 mentions) - High-quality work (7 mentions) - Accessible (5 mentions) - Professional (5 mentions) - Flexible (4 mentions) - Great project management (4 mentions) - Knowledgeable (4 mentions) - Personable (4 mentions) - Accommodating (3 mentions) - Exceptional performance (3 mentions) - Experienced (3 mentions) - Great team (3 mentions) - Proactive (3 mentions) - Results-oriented (3 mentions) - Collaborative (2 mentions) - Exceeds expectations (2 mentions) - Open to feedback (2 mentions) - Puts the customer first (2 mentions) ### Review Highlights **Commitment to Client Goals** Ingenia Agency is recognized for its dedication to understanding and aligning with client business objectives. Their commitment to delivering tailored solutions has fostered long-term partnerships and client satisfaction. **Areas for Improvement in Timeliness** While Ingenia Agency is generally praised for their work, some clients have noted delays in project timelines and suggest improvements in meeting deadlines and managing client expectations. **Strong Social Media Management** Ingenia Agency excels in managing social media campaigns, resulting in significant improvements in client engagement rates and brand visibility. Their strategic approach to content creation and community management is highly effective. **Challenges with Proactive Engagement** Some clients have pointed out a need for Ingenia Agency to be more proactive in their engagements, particularly at the project's outset, to ensure a stronger initial team setup and smooth project progression. **Proficient in Web Development** Clients commend Ingenia Agency for their web development capabilities, including UX design, site restructuring, and backend management. Their work has led to increased site traffic and improved functionality, enhancing the digital presence of their clients. **Effective Project Management** Ingenia Agency is noted for its strong project management, with efficient communication and timely deliveries. Clients appreciate their ability to adapt to feedback and maintain a proactive approach, ensuring smooth project execution. **Positive Client Relationships** Ingenia Agency is commended for building strong, trustworthy relationships with clients. Their personalized service and open communication foster a collaborative and supportive project environment. **Adaptability Across Industries** Ingenia Agency's ability to work with a variety of industries, from education to finance, is appreciated. Their adaptability and openness to different market segments enhance their capability to meet diverse client needs. **Innovative and Creative Solutions** Clients highlight Ingenia Agency's creativity and innovative approach in crafting unique solutions that address specific business challenges. Their ability to propose creative alternatives has consistently exceeded client expectations. **Versatile Digital Marketing Expertise** Ingenia Agency is praised for its diverse digital marketing skills, including SEO, PPC, and social media management. Their strategies have improved client engagement rates, brand positioning, and lead generation, making them a valuable partner for digital growth. ### Ingenia Agency Reviews #### Web Application Development for Data Solutions Consultancy (Featured Review) **The Project** - Services: Web Development - Project size: Confidential - Project length: May 2021 - Ongoing **Project Summary**: Ingenia Agency provides development services for a data solutions agency. Working with Java, the team is in charge of front- and backend development for a web application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Data Solutions Consultancy - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 3, 2021 **Feedback Summary**: Ingenia Agency integrates seamlessly with the client to ensure outstanding results that have garnered positive feedback. Their flexibility and dedication to the project are highly appreciated. The team goes above and beyond to ensure they meet all needs and pay close attention to requests. "“They’re quite accommodating and flexible, always engaged and willing to help.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a data solutions consultancy. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We were optimizing some legacy business processes and modernizing them, so we needed to develop a Java-based web application. **SOLUTION** What was the scope of their involvement? Ingenia Agency is responsible for the front- and end development of our web application. They work with Java to accomplish these efforts. What is the team composition? We work with two people currently, but we might add a third in the future. How did you come to work with Ingenia Agency? We did a bunch of Googling and looked at different reviews for Central and South American development agencies. Ingenia Agency was the quickest to respond with a fully fleshed-out pitch. What is the status of this engagement? We started working together in May 2021, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their collaborative nature has ensured positive results. Their team has successfully embedded into our wider project team, which facilitates a smooth app development process. How did Ingenia Agency perform from a project management standpoint? They have a very personal level of communication. We can message their CEO to resolve any issues, and we get a quick response. Adding on to that, they take things seriously when there are unexpected changes. What did you find most impressive about them? Their key strength is their personal touch. They’re quite accommodating and flexible, always engaged and willing to help. Are there any areas they could improve? No — we’ve been very happy with them. --- #### Marketing Strategy for Global Access Solutions Co **The Project** - Services: Marketing Strategy - Project size: Confidential - Project length: Apr. - Dec. 2022 **Project Summary**: Ingenia Agency developed a master marketing plan for a global access solutions company, finding areas of opportunity and focusing on their main brands. Their strategy included blog development. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 3.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Department Head, Global Access Solutions Co. - Industry: Manufacturing - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Feb 14, 2023 **Feedback Summary**: Ingenia Agency provided useful tools for the client. For example, the communication strategy helped them increase social media engagement. The team was adaptive, communicative, and open to working with different markets. Moreover, they were committed to their work and exceeded expectations. "“Ingenia Agency provided us with the right tools and a marketing master plan that we can now implement.”" **BACKGROUND** Introduce your business and what you do there. I’m a department head at a global access solutions company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We needed to develop a strategy to get to know our market better; our goal was to have a better understanding of the people who were buying our products. Thus, we reached out to Ingenia Agency to help us out. **SOLUTION** What was the scope of their involvement? Ingenia Agency helped us create a master plan, which included a strategy for blog development for our websites. Their team worked to create this plan focusing on our main brands, and they found a lot of opportunity areas we had to address. What was the team composition? We worked with four people from Ingenia Agency. How did you come to work with Ingenia Agency? Our general manager chose them as our collaborators and gave us their contact. They were originally recommended by other partner agencies. What is the status of this engagement? We started working together in April 2022 and finished the project in December 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Ingenia Agency provided us with the right tools and a marketing master plan that we can now implement into our digital campaigns. We haven’t implemented the whole plan yet. However, we’ve implemented some changes in our communications, changing the tone and ways we used to communicate with our public. These changes have helped us increase our social media engagement. How did Ingenia Agency perform from a project management standpoint? Ingenia Agency adapted to our schedules and availability. We had meetings using various communication tools. In terms of budget, we had some setbacks at some point because some of their suggestions weren’t within our reach, such as paying for certain licenses. Our budget constraints are one of the reasons why we haven’t implemented the whole proposal. What did you find most impressive about them? Ingenia Agency’s openness to different markets is outstanding. They can take over projects and direct them to very different segments. Moreover, they were very committed to their work, exceeding expectations to gather the information we needed. Are there any areas they could improve? Overall, we had great results working with Ingenia Agency,  but their project management is an area of opportunity. Do you have any advice for potential customers? Use Ingenia Agency for all stages of a project to get the best out of them. We only worked with them on the first stage, but we would’ve liked them to implement the plan they developed as well. --- #### PPC Services for Software Company **The Project** - Services: Pay Per Click - Project size: $10,000 to $49,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Ingenia Agency provides PPC services for a software company. They create ads and manage campaigns on Facebook, Instagram, LinkedIn, and Google Ads. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 3.5 - Cost: 3.5 - Willing to Refer: 3.5 **The Reviewer** Marketing Manager, Software Company - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 25, 2023 **Feedback Summary**: Although the project is a work in progress, the client is satisfied with Ingenia Agency’s performance. The team is committed and capable. They respond quickly to urgent requests and communicate effectively through weekly follow-up calls using Microsoft Teams. Customers can expect a good partnership. "“They’ve been there for us whenever we’ve had to escalate campaigns.”" **BACKGROUND** Introduce your business and what you do there. I’m a marketing manager at a software company in Mexico. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We needed to attract more leads. **SOLUTION** What was the scope of their involvement? We provide Ingenia Agency with materials and strategy guidance. They implement that into specific PPC campaigns on Facebook, Instagram, LinkedIn, and Google. In summary, they create the ads and run the campaigns. What was the team composition?  The team has changed over time, but we’ve worked directly with the digital manager. We currently work with four teammates: the manager, a social media expert, a Google Ads expert, and an account executive. How did you come to work with Ingenia Agency? They were hired before I started working here. They went through an evaluation process after the company decided to end the contract with the agency they previously worked with. How much have you invested in them? We work on an investment basis, so it has ranged between $100,000–$300,000 MXN (approximately $5,000–$16,000 USD) per campaign on average. What is the status of this engagement?  We started working with them in March 2022, and it’s an ongoing collaboration. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re in an adjustment period because the previous agency had a different way of managing the campaigns. We’re in the process of fixing the methodology and establishing metrics to make our platform register leads correctly. Therefore, it’s still a work in progress. However, Ingenia Agency has shown great commitment to the project. How did Ingenia Agency perform from a project management standpoint? As a company that works with constant new campaigns, Ingenia Agency has been able to respond well to our needs. We mainly communicate using Microsoft Teams; we have a weekly follow-up call. What did you find most impressive about them? They’re a good team. Ingenia Agency has helped us respond to any urgent requests that come up. Also, they’ve been there for us whenever we’ve had to escalate campaigns. Are there any areas they could improve? They could be more proactive. At the beginning of the project, they could’ve invested more time and effort to consolidate a strong team that could face all our challenges. However, the team they chose to manage the campaign wasn’t the best fit for us. We had to make some changes, which slowed down our work. Do you have any advice for potential customers?  I suggest establishing clear deadlines for your internal team and theirs. --- #### RPA Dev Staffing Services for Property Management Company **The Project** - Services: HR Consulting, IT Staff Augmentation - Project size: $50,000 to $199,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Ingenia Agency provides staffing services to a property management company. They’ve found RPA developers with SQL knowledge to work on the client’s projects as part of the internal team. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** RPA Developer, Property Management Company - Industry: Real estate - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 9, 2023 **Feedback Summary**: Ingenia Agency’s resources are very skilled and talented, and they’ve helped the client complete a lot of work. The team is very friendly, proactive, responsive, and communicative via Zoom. Additionally, they have a large pool of talent and offer excellent customer service. "“Ingenia is very friendly and prompt in dealing with issues. Moreover, they offer very good customer service.”" **BACKGROUND** Introduce your business and what you do there. I’m a robotic process automation (RPA) developer at the IT department of a property management company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We don’t have enough resources in-house to work on all the projects that we have, so we use Ingenia as a third-party staffing solutions partner to provide us with more developers as needed. **SOLUTION** What was the scope of their involvement? Ingenia has helped us with our staffing needs. Usually, we provide them with a job description and tell them exactly what we want. Then, they start finding candidates for us to interview. Regarding our requirements, we’ve requested developers with two years of experience in automation projects, an intermediate SQL development level, and a good English level. We also wanted people with agreeable personalities so that we could work with them. Ingenia usually trains their employees in their general code of conduct and protocols. However, we’ve also trained the resources they provide on our specific processes, which is appropriate for our business. I wouldn’t expect or task Ingenia to train those resources for what we do. Currently, we’re working on a project for which Ingenia provides us with one engineer. This resource focuses on RPA development. What is the team composition? I work with the head of talent and the chief growth officer; they’re my main points of contact from Ingenia. I also know their president and founder. How did you come to work with Ingenia Agency? We already had a business connection with them from a long time ago. How much have you invested with them? We’ve spent around $150,000. What is the status of this engagement? We started working together around January 2022, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our current RPA developer from Ingenia is very strong and talented; he’s fantastic. Thanks to him, we’ve gotten a lot of work done. Ingenia has also provided us with other strong candidates. However, one of them wasn’t a good fit for us because he overcomplicated things, and another one had some issues with getting the work done. How did Ingenia Agency perform from a project management standpoint? Ingenia responds very warmly and well to our needs. We communicate virtually via Zoom and email. What did you find most impressive about them? Ingenia is very friendly and prompt in dealing with issues. Moreover, they offer very good customer service, and they have a quality pool of talent. The resources we’ve worked with also have an outstanding English level, which is great. Are there any areas they could improve? Some of the candidates we’ve interviewed haven’t shown great English level. Thus, Ingenia could improve their screening process to weed out candidates based on their English domain. Still, it’s very hard for them to know their English level accurately because they speak Spanish internally. Do you have any advice for potential customers? I don’t have any particular advice. Just work with them, and you’ll be happy. --- #### Web Development & Design for Metallurgical Company **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: July 2019 - Ongoing **Project Summary**: Ingenia Agency is handling a site overhaul for a metallurgical company. The team uses MODX to update the site's content, improve its usability, and facilitate content management for internal administrators. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** Financial Structuring Specialist, Peñoles - Industry: Energy & natural resources - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Feb 24, 2022 **Feedback Summary**: Ingenia Agency's work drove significant improvements in the site's usability and efficiency, allowing the client to monitor their site and disseminate information more easily. The solution-oriented, technically proficient team excels at project management and is highly responsive and accomodating. ""They are willing to solve unexpected problems or make the necessary adjustments to reach the best possible outcome."" **BACKGROUND** Please describe your company and your position there. I’m part of the investor relations and executive information team. Peñoles is a Mexican mining-metallurgical company with global reach. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ingenia Agency, and what were your goals? We needed to redesign our website to improve its performance and overall functionality. It was essential to renew its image, improve the usability of the site, enrich the experience for the end user and facilitate content management for internal administrators. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for web developers and shortlisted 7. We interviewed them and assessed their proposals both in terms of content and pricing. Additionally, our cybersecurity team made tests with them and Ingenia was one of the two developers who passed it. We decided to work with Ingenia because of their skills and expertise on web developing. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After agreeing to work together, we had a kick-off meeting to discuss the objectives and schedule the deliverables of the project. We divide it into 2 parts on Phase I the main deliverables or steps were: brief, benchmark, look and feel home, work plan, charter, concept creative & technology. For Phase II: Look and feel, wireframes, front end, back end, tests, launch. They used MODX to build the page and provided training on basic usage to several members of the company involved on updating different sections of the webpage. How many people from the vendor's team worked with you, and what were their positions? The project manager was our main contact throughout the process. Nevertheless, through the different stages of the project, we also worked with the heads of design (UX/UI), front and back end, tester, SEO, QA, Content (and their teams working behind the scenes). **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are now better prepared to provide key information to our stakeholders and answer the most frequent questions in the easiest way. We can monitor visits to the webpage and we have seen an increase, we can also confirm the most reviewed sections of the page, which is valuable to us. Describe their project management style, including communication tools and timeliness. The Project management's attention was outstanding, she was really neat, distributed meeting minutes, and gave a proper follow-up. The project manager was always available and solved our inquiries throughout the process of the page development. What did you find most impressive or unique about this company? They usually propose creative and innovative alternatives, they are willing to solve unexpected problems or make the necessary adjustments to reach the best possible outcome. Great design! Are there any areas for improvement or something they could have done differently? They should improve the attention on the deliverables, both on timing and quality, as there were delays versus the initial timeline and typos/mistakes on the information displayed during the building and test phases. Costs are another issue because there were some extras not contemplated in the initial proposal. --- #### Custom Software Dev for Community Networking Startup **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Dec. 2020 - Ongoing **Project Summary**: A community networking startup has entrusted their software development needs to Ingenia Agency. The team is currently refining the front- and backend components to kickstart the coding and development phases. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President & Director, APC LTD - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 10, 2022 **Feedback Summary**: Equipped with industry-standard technical proficiency, Ingenia Agency contributes reliable development solutions that escalate the product's completion, motivating the client to look forward to meeting their business goals. The team's feedback- and quality-driven nature promote a smooth engagement. ""We commend Ingenia Agency for playing an integral role in bringing our core product to life."" **BACKGROUND** Introduce your business and what you do there. I’m the president and director of a multi-faceted community networking startup, experiential learning, and goods and services exchange network. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed their expertise in software development to establish our Brilliance™ platform. **SOLUTION** What was the scope of their involvement? We’ve identified the different components of our platform and discussed our projected timelines with Ingenia Agency. We’ve organized the development in a number of sprints, with each sprint focused on one component of the platform. First, we focus on the mock-up for that sprint and then the frontend and backend work follows. That way we can proceed to the mock-up of the next sprint while work is done to complete the front- and backend elements. We revise the mock-up of each sprint as needed until we get it right. What is the team composition? We’ve worked with at least 15 resources from Ingenia Agency; we scale up and down depending on the development phase. How did you come to work with Ingenia Agency? We were looking for potential development providers online when we saw Ingenia Agency’s profile via Clutch. What is the status of this engagement? Our ongoing engagement with Ingenia Agency started in December 2020. We’re looking to launch the product by August 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The development process is still underway, so there are no quantifiable metrics to share at this stage. From a collaborative perspective, we commend Ingenia Agency for playing an integral role in bringing our core product to life. We’re also anticipating that they’ll help us meet our goal of global engagement. How did Ingenia Agency perform from a project management standpoint? Ingenia Agency efficiently meets our standards in project management — they respond well to our feedback and are keen on meeting our needs to ensure that our product launches on time. While we’re not progressing as quickly as we’ve envisioned, we understand that any full-stack development project takes time. What did you find most impressive about them? Ingenia Agency doesn’t simply work to deliver technical services but to express that they understand our business goals and share the same values as ours. Are there any areas they could improve? Nothing stands out at the moment. Do you have any advice for potential customers? Present the right plan and ask them the right questions to determine if they can provide the services you need. --- #### Staffing Solutions for Property Management Firm **The Project** - Services: HR Consulting - Project size: Less than $10,000 - Project length: Oct. 2021 - Ongoing **Project Summary**: A real estate company has tapped Ingenia Agency for their staffing services. They've helped onboard developers to support the client's robotic process automation needs and improve their data accuracy, **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Innovation Officer, Property Management Firm - Industry: Real estate - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 4, 2022 **Feedback Summary**: Proving their team's staffing proficiency, Ingenia Agency has rewarded the client with a 60% hiring rate, enabling them to pursue their development efforts. The team's feedback-oriented nature and systematic hiring process continue to pave the way for a progressive and agreeable collaboration. ""We’re satisfied with Ingenia Agency’s staffing solutions."" **BACKGROUND** Introduce your business and what you do there. I’m the chief innovation officer of a property management firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed more developers to accommodate our robotic process automation (RPA) needs. **SOLUTION** What was the scope of their involvement? Ingenia Agency has initially helped us onboard resources to meet our development needs. We’ve given them detailed job descriptions, and they’ve launched the pre-screening process based on our qualifications. They’ve then sent five candidates, and we’ve made offers to three of those. Their developers now aid our RPA efforts by deploying solutions that automate our daily tasks to improve data accuracy. What is the team composition? Our main point of contact is their CEO. How did you come to work with Ingenia Agency? We found Ingenie Agency online and reached out to them to outline our staffing needs. How much have you invested with them? We’ve spent less than $10,000 so far. What is the status of this engagement? Our ongoing engagement with Ingenia Agency started in October 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re satisfied with Ingenia Agency’s staffing solutions. Our 60% hiring rate for the candidates they’ve endorsed is our main success metric for their work. How did Ingenia Agency perform from a project management standpoint? We communicate via email and Microsoft Teams. Ingenia Agency has a streamlined hiring process — they’re receptive to our feedback and keen on sending reminders to help us stay on track with our staffing goals. Are there any areas they could improve? Nothing stands out — I’m pleased with everything. Do you have any advice for potential customers? Prepare detailed job descriptions and maximize your involvement in the interview process. --- #### Digital Marketing Strategy for Private University **The Project** - Services: Digital Strategy, Marketing Strategy - Project size: Confidential - Project length: Jan. 2018 - Ongoing **Project Summary**: Ingenia Agency provides digital marketing consultation services for a private university. The team guides and supports the client’s creative campaigns to help them strengthen their online brand presence. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Brand Manager, Universidad Panamericana - Industry: Education - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 19, 2022 **Feedback Summary**: Through well-guided strategies and campaign support, Ingenia Agency has helped the client become the benchmark brand in their sector. The team generates solid content that’s not only cost-efficient but also guarantees a wide online reach. They’ve become the client’s trusted digital growth partners. ""They’re the best agency we’ve worked with when it comes to brand content creation."" **BACKGROUND** Introduce your business and what you do there. I am a brand manager at a private university in Mexico. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed help with our digital transformation. We hired Ingenia Agency to position our brand better in the digital ecosystem. **SOLUTION** What was the scope of their involvement? Ingenia Agency acts as our digital marketing strategy consultant. They guide our decisions and provide support for all of our creative projects and marketing campaigns.  What is the team composition? We initially had 5–6 people working with us, but that team has grown since we’ve established a second campus.  How did you come to work with Ingenia Agency? One of their founders is an alumnus of our university. We evaluated two other agencies, but they didn’t show as good an understanding of our philosophy as Ingenia Agency.  What is the status of this engagement? We started working with Ingenia Agency in 2018, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? In terms of the engagement rate, our university currently ranks first within the education sector in our area. Our brand has become well-positioned, and we’re now able to reach about a million people per month. We’re also now able to produce organic content cost-effectively, with other universities using ours as their standard reference.  How did Ingenia Agency perform from a project management standpoint? Ingenia Agency has provided a great project manager with whom we have very fluid communication and a high sense of trust. We are very happy with his work and would love to have that same project manager leading all of our accounts. What did you find most impressive about them? They’re the best agency we’ve worked with when it comes to brand content creation. Are there any areas they could improve? They could have a bit more balance when it comes to their people; some have a very high-level profile while others are only at the entry-level. They could perhaps provide training for the less experienced members to get them on the same level as the others.  --- #### SEO & Website Development for Insurance Firm **The Project** - Services: Search Engine Optimization, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Ingenia Agency has provided web development and SEO services for an insurance company. They’ve built the website and worked on its UX and layout design to make it easier to navigate. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & Communication Manager, GMX Seguros - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 22, 2021 **Feedback Summary**: The website has attracted more leads, and customers now engage with the client directly through it. Also, internal stakeholders have praised Ingenia Agency’s quality work, which has facilitated their jobs. The team is helpful, practical, and well-organized. They lead a seamless project management. ""Their response time and post-sales attention are outstanding."" **BACKGROUND** Introduce your business and what you do there I’m the marketing and communication manager at GMX Seguros, an insurance company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We initially engaged with them to develop a new company website. **SOLUTION** What was the scope of their involvement? Our biggest project with Ingenia Agency was the website development, but we’ve collaborated with them on other projects for SEO, design, and UX. They’ve restructured the site and made it easier to navigate. We shared our previous website with them and discussed what we wanted it to look like. Then, we did the layout, and they worked on the new site architecture based on that. What was the team composition? We’ve worked with a project manager, a web designer, and a developer, among others. How did you come to work with Ingenia Agency? They were referred. We had a pitch and evaluation process before choosing them. At the time, we evaluated three different service providers. We did an evaluation matrix with scores to rate various aspects, and Ingenia Agency was the best rated after this process. How much have you invested in them? We’ve spent about 1 million Mexican pesos (approximately $48,000 USD). What is the status of this engagement? We started working with them about four years ago, in 2017, and it’s an ongoing collaboration. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our collaboration has generated a very positive impact. One of our main goals was that the site would help us get more leads, and along with our communications strategy, it certainly has allowed us to do that. Even though we don’t have direct sales on the website, clients contact us through it.  Also, our agents can now consult relevant information, download invoices, or have online sales points. We’ve had excellent feedback from them. How did Ingenia Agency perform from a project management standpoint? They’ve been great. Ingenia Agency has shared their working methodology with us. We can constantly check the progress, which is very helpful and practical. They meet deadlines most of the time — the delays have been on our side. Also, we communicate exclusively with a project manager, which makes it very easy to get information from different areas from a single contact point. Overall, their project management is excellent. What did you find most impressive about them? Their response time and post-sales attention are outstanding. Are there any areas they could improve? Sometimes when we ask for an adjustment on the site, the code changes throw other things out of balance. That’s an area of opportunity for them. --- #### Web Redesign for Manufacturing Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Mar. - Nov. 2021 **Project Summary**: Ingenia Agency was tasked with redesigning a manufacturing company's outdated website. They were hired after they proposed a completely new layout with their suggestion of a navigation map. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Head, Manufacturing Company - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2021 **Feedback Summary**: Ingenia Agency's UX design has received positive feedback from end clients. It was described as clear, friendly, and faster than the website they had prior. The project manager was also proactive, helpful, and easy to communicate with. They're receptive to feedback. ""The turnaround times were good and they were always very receptive to feedback."" **BACKGROUND** Please describe your company and your position there. I am the Head of Marketing of the Group. The company has presence in different industries such as Real Estate, Construction, Manufacturing and Retail. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ingenia Agency? Our website was created 4 years ago and it had become outdated. We hired Ingenia Agency to create our new Website Experience. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked for web agencies in Mexico and The US. After revising different portfolios, we selected ingenia because their industry experience, flexibility and Multicultural Skills. Describe the project in detail and walk through the stages of the project. The project started with some briefing meetings with our marketing team. After that they started to interview our leasing team and end users. Then they proposed us a complete new layout with their suggestion of navigation map. After that they started coding and programming all the new content. How many resources from the vendor's team worked with you, and what were their positions? it was a complete team, but I had been in touch with 5 of their team (CEO, Project Manager, Planner, Developer and Designer ) **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We continue to hear positive feedback about the design and new user experience. More clear, friendly and faster experience overall. How effective was the workflow between your team and theirs? The project manager was easy to communicate with. He is very proactive and helpful. The turnaround times were good and they were always very receptive to feedback. What did you find most impressive or unique about this company? We appreciated that they were patient and helpful. We have worked with other agencies in the past, but this was particularly collaborative. Are there any areas for improvement or something they could have done differently? Things could always be done faster, but quality is more important and we think we have what our end user really needed. --- #### Digital Marketing Services for University **The Project** - Services: Digital Strategy, Other Digital Marketing, Social Media Marketing - Project size: $1,000,000 to $9,999,999 - Project length: Mar. 2018 - Ongoing **Project Summary**: Ingenia Agency has been conducting digital marketing efforts for a university. This involves creating a digital marketing strategy, managing social media accounts, and implementing PPC campaigns. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Internal Communications Manager, University - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2021 **Feedback Summary**: Thanks to Ingenia Agency's services, the client has seen improvements in their social media engagement rate and image. The team is very efficient, providing consistent communication and feedback to keep everyone on the same page. They are knowledgeable, detail-oriented, and organized.This review is an update by the client company. The original content is located below the new review. ""They have a very effective workflow." " **BACKGROUND** Please describe your company and your position there. Im the internal communication manager at the institutional communication department of Universidad Panamericana, Guadalajara. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ingenia Agency, and what were your goals? We hired Ingenia Agency to improve the development of digital marketing strategies on our three campuses. Our goal is to become a reference on Mexico and the world as one of the universities with most prestige. **SOLUTION** How did you select this vendor and what were the deciding factors? We analyzed several agencies, but we chose Ingenia because is one of the best in Latinamerica. How many resources from the vendor's team worked with you, and what were their positions? We work with Project Managers, Community Managers, Production team, Designers, Script Managers, and Creativity Managers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The improvement on our digital strategies and logistic has been impressive. We now think and plan our contents based on specific goals which has made our engagement numbers grow a lot and our image on social media is much more professional. How effective was the workflow between your team and theirs? They have a very effective workflow. The use of "Monday", plus the direct contact with Mitzi, Alex, Lu and Vania has been incredible. What did you find most impressive or unique about this company? Their so well organized way of working, the very specific job positions, their knowledge and experience on the digital and marketing world, and of course, their attention and kindness. Are there any areas for improvement or something they could have done differently? Sometimes they stumble a little on the details, for example, on the copys or the programming of the posts. We could use more inniciative and creative ideas without having to ask for them. **UPDATED REVIEW** This review was published on November 6, 2019 Araceli Jimenez Mayorga Social Media Coordinator, Universidad Panamericana de Mexico Education 1,001-5,000 Employees Guadalajara, Mexico $50,000 to $199,999 Nov 2018 - OngoingProject summary Ingenia Agency maintains several social media accounts for multiple university campuses. The team creates content and generates campaigns. Feedback summary Ingenia Agency met expectations, providing a high-quality service. Their skilled and creative expertise supplemented continued engagement. They’re collaborative and proactive. BACKGROUND Introduce your business and what you do there. I’m in charge of social media at Panamerican University. OPPORTUNITY / CHALLENGE What challenge were you trying to address with Ingenia Agency? We hired Ingenia Agency to help with our social media metrics within three of our campuses and collaborate with us on content ideas. SOLUTION What was the scope of their involvement? Through helping out with our social media metrics, they send us reports. What is the team composition? We’ve worked directly with four people, including two project managers, a content lead, and community lead. How did you come to work with Ingenia Agency? Our principal hired Ingenia Agency with input from a committee with members from various campuses. How much have you invested with them? We’ve invested around $100,000 pesos (approximately $5,200 USD) per month and per campus. What is the status of this engagement? Our engagement with Ingenia Agency started between May and June 2018. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement? The team at Ingenia Agency helped generate campaigns and guidelines for us. How did Ingenia Agency perform from a project management standpoint? We provide a timeline, and for the most part, we get what we ask right at the end. What did you find most impressive about them? Their team is skilled at art, creating animations and infographics. Are there any areas they could improve? While they could improve at meeting deadlines, we haven’t had any important delays, but would like to get things done faster.Star Ratings: Overall rating: 4.5 Quality: 4 Cost: 4 Schedule: 3.5 Willing to refer: 4 --- #### Web Application Development for Data Solutions Consultancy **The Project** - Services: Web Development - Project size: Confidential - Project length: May 2021 - Ongoing **Project Summary**: Ingenia Agency provides development services for a data solutions agency. Working with Java, the team is in charge of front- and backend development for a web application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Data Solutions Consultancy - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 3, 2021 **Feedback Summary**: Ingenia Agency integrates seamlessly with the client to ensure outstanding results that have garnered positive feedback. Their flexibility and dedication to the project are highly appreciated. The team goes above and beyond to ensure they meet all needs and pay close attention to requests. "“They’re quite accommodating and flexible, always engaged and willing to help.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a data solutions consultancy. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We were optimizing some legacy business processes and modernizing them, so we needed to develop a Java-based web application. **SOLUTION** What was the scope of their involvement? Ingenia Agency is responsible for the front- and end development of our web application. They work with Java to accomplish these efforts. What is the team composition? We work with two people currently, but we might add a third in the future. How did you come to work with Ingenia Agency? We did a bunch of Googling and looked at different reviews for Central and South American development agencies. Ingenia Agency was the quickest to respond with a fully fleshed-out pitch. What is the status of this engagement? We started working together in May 2021, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their collaborative nature has ensured positive results. Their team has successfully embedded into our wider project team, which facilitates a smooth app development process. How did Ingenia Agency perform from a project management standpoint? They have a very personal level of communication. We can message their CEO to resolve any issues, and we get a quick response. Adding on to that, they take things seriously when there are unexpected changes. What did you find most impressive about them? Their key strength is their personal touch. They’re quite accommodating and flexible, always engaged and willing to help. Are there any areas they could improve? No — we’ve been very happy with them. --- #### Social Media Marketing for a Solar Energy Company **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: June 2020 - Ongoing **Project Summary**: Ingenia Agency is working with a renewable energy company. They’re assisting with rebranding and digital marketing campaigns.  **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & Communications Manager, Solar Energy Company - Industry: Energy & natural resources - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 11, 2020 **Feedback Summary**: As a result of Ingenia Agency’s work, the client has gotten over 600 leads. They’ve also seen strong website traffic numbers. The team at Ingenia Agency stands out from other vendors because of the exceptional quality of their work.  ""They’re very proactive and do what we ask of them." " **BACKGROUND** Introduce your business and what you do there. I work at a company called Fimer, which is dedicated to renewable energy and manufactures solar inverters. I’m the marketing manager for Latin America. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We wanted to develop a campaign for a new era in solar projects. We went through a rebrand and had Ingenia handle the entire digital campaign through social media, Google, emails, and more. **SOLUTION** What was the scope of their involvement? We had several conversations with Jesús (Project Manager), who is our assigned project manager. From there, we decided to launch the campaign through social media, including Facebook, Instagram, and LinkedIn, as well as emails, Google search, and Google display ads. Our objective was to reach a 1% click-through rate based on our reach while also generating leads.  What is the team composition? We’ve only interacted directly with the project manager and the media director. I know that Jesús relays all information to the digital team, so there are other people involved. How did you come to work with Ingenia Agency? I’ve known Ingenia Agency and worked with them at a previous job. We found them through a market study of the strongest digital agencies in Mexico. I worked on several campaigns with Ingenia Agency, and when I switched jobs and came here in February, I brought them with me.  How much have you invested with them? This year’s project cost around $12,000. What is the status of this engagement? The current campaign started in June 2020, and our relationship with them is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The impact of their work is really good. Most of the people that visit the landing page are from the countries where our campaigns are currently active. About 50 or 60% of them are from this specific new era of our solar campaign. We’ve obtained about 600 leads from the campaign which it’s still active and running till February of 2021. How did Ingenia Agency perform from a project management standpoint? Communication is great. They’re very proactive and do what we ask of them.  What did you find most impressive about them? When it comes to anything digital, they really stand out. Overall, I enjoy working with them, and they’ve been the ones to produce the best results compared to other agencies I work with. Are there any areas they could improve? Ingenia Agency isn’t very flexible when it comes to receiving payments. They also took a while to provide a quotation and at times it seems like they’re not interested in our project. I have strict deadlines for launching the campaign so this was uncomfortable for me. --- #### Web Development for Automotive Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2019 - Ongoing **Project Summary**: An automotive company hired Ingenia Agency to provide web development services. The team works on the backend, managing process improvements like responsiveness, usability, and consumer experience. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Automotive Company - Industry: Automotive - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 8, 2020 **Feedback Summary**: Since partnering with Ingenia Agency, internal stakeholders have seen a consistent improvement in several metrics, such as traffic and web quality. Throughout the engagement, the team has been communicative, reliable, and professional. ""We’re pleased with Ingenia Agency’s services." " **BACKGROUND** Introduce your business and what you do there. I am a senior marketing manager at an automotive company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We engaged them for their web development services. **SOLUTION** What was the scope of their involvement? Ingenia Agency manages the platform for the company’s website, they are in charge of usability, consumer experience, responsiveness, and process improvements, among other things. They work mainly in the site’s backend. How did you come to work with Ingenia Agency? They were already working with the company when I started, so I’m not aware of the process they used when they hired them. What is the status of this engagement? I have been working with them since I started working at the company a year and a half ago, although they have been collaborating with the company for longer. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have almost eliminated all incidents on our website, thanks to a quality control system they implemented. We have also increased the visits on our website, and have maintained this large number of visitors through time. We’re pleased with Ingenia Agency’s services. How did Ingenia Agency perform from a project management standpoint? We communicated via Teams, Whatsapp and email. We also had a weekly status meeting to check updates.  What did you find most impressive about them? Ingenia Agency has helped us reach important improvements on the site’s infrastructure, including compliance with corporate standards, security, and maintenance, among others. Are there any areas they could improve? There’s nothing that comes to mind. --- #### SMM & Brand Awareness Campaigns for University Department **The Project** - Services: Advertising, Other Digital Marketing, Social Media Marketing - Project size: Less than $10,000 - Project length: June 2019 - Ongoing **Project Summary**: A university department engages Ingenia Agency to advance their online presence. Ingenia Agency creates content and manages social media marketing campaigns via Facebook and Instagram to build brand awareness. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Promotion Coordinator, University Department - Industry: Education - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 1, 2020 **Feedback Summary**: Ingenia Agency created effective social media marketing initiatives that generated a greater number of leads and increased the client’s followers by 300%. By quickly learning the client’s brand identity, they were able to efficiently produce content that successfully engaged the target audience. ""Ingenia Agency captured the profile of the students who we want to attract to our program." " **BACKGROUND** Introduce your business and what you do there. I work for a university in Mexico City. Specifically, I work in the marketing and admissions department for one of the 20 degrees we offer at the university. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We wanted to grow our social media following from zero followers and create brand awareness. We also needed to create enough leads to generate conversions. **SOLUTION** What was the scope of their involvement? Ingenia Agency managed the social media account for a specific degree program. Their team created a brand awareness campaign driven through social media to attract candidates to our program. It was basically a lead generation campaign. The two social platforms used were Facebook and Instagram. What is the team composition? We worked with a project manager, a content manager, a storyteller, and a person overseeing the plan. In total, there were four people involved. How did you come to work with Ingenia Agency? The university recommended that we engaged Ingenia Agency. They were the best option with the best credentials. They also had a great proposal regarding content and how to position our degree on social media. How much have you invested with them? Last month, we spent $120,200 MXN (approximately $6,075 USD). What is the status of this engagement? Our ongoing collaboration started around June 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We have more leads and more students interested in receiving information about our bachelor’s degree. This specific degree is aimed at women only, so it’s a greater challenge building an audience. Their team increased our recognition, growing our social following by 300%. How did Ingenia Agency perform from a project management standpoint? Ingenia Agency became familiar with the brand in a short amount of time, enabling them to push out work. They’re always on time, and their creative proposals for the campaigns and content are great. What did you find most impressive about them? Ingenia Agency captured the profile of the students who we want to attract to our program. They demonstrated their knowledge of that concept in the creative campaign, which led to great visual content that’s appealing to potential students. Are there any areas they could improve? No, I don’t know how they could improve. --- #### SEO & PPC for Experiential Marketing Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Feb. - Oct. 2020 **Project Summary**: Ingenia Agency provided SEO and PPC for an experiential marketing agency. The team contributed support in conceptualizing the designs for some of the client's campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Plot - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 23, 2020 **Feedback Summary**: Ingenia Agency was able to deliver the correct information and strategies to help with the client's digital campaigns. The team conducted regular meetings and they also provided an open communication channel. They responded quickly and provided solutions for any problems. ""The service and attention to the project were both great." " **BACKGROUND** Please describe your company and your position there. Diego del Valle CEO of Plot, We are an experience agency with our own products, one of them is an event around the world of wine called La Vendimia en Nuestra Tierra. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ingenia Agency, and what were your goals? Attracting new clients to get to know La Vendimia's offer, generating interest and buying tickets for wine enthusiasts, people looking for something different to do on the weekend, families looking to get out of the city to an outdoor space. **SOLUTION** How did you select Ingenia Agency and what were the deciding factors? Ingenia helped us lower value content to our potential clients and attendees, supported us with the conceptualization and design of campaigns for our La Vendimia Huixquilucan and La Vendimia events in Guadalajara. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. The goal was to reach an impact of 5 million and generate ticket sales of 3,500 people, and we reached 105% How many people from the vendor's team worked with you, and what were their positions? We had contact with an Account Manager and we were also in contact with the internal Ingenia team as required. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Ingenia is very clear about the process and path to develop a good digital campaign and helped us to invest in the necessary strategies to achieve results. Describe their project management style, including communication tools and timelines. We had regular meetings and an open communication channel, we had an immediate response from our account manager and solutions for our problems What did you find most impressive or unique about this company? The service and attention to the project were both great. Are there any areas for improvement or something they could have done differently? It could be in terms of costs but in general very good service. --- #### Social Media Campaigns for University **The Project** - Services: Social Media Marketing - Project size: $50,000 to $199,999 - Project length: June 2018 - Ongoing **Project Summary**: Ingenia Agency works with a university on their social media campaigns. The team developed a strategy before working on Instagram, Facebook, Twitter, and LinkedIn. They create content and conduct research. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head Of Communications, University - Industry: Education - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 19, 2020 **Feedback Summary**: Internal stakeholders are pleased with the results Ingenia Agency has driven, including an improvement in their engagement rate. The team is professional and organized, and their industry expertise makes them excellent partners. ""Ingenia Agency offers very good service—not just in terms of social media, but also in keeping their customers happy." " **BACKGROUND** Introduce your business and what you do there. I’m the head of the communication department at a university in Mexico. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed help with our social media campaigns. We wanted to have one of the best engagement rates of all the universities. **SOLUTION** What was the scope of their involvement? They came up with the social media strategy and presented it to us. We approved the strategy. Now, Ingenia Agency helps us with our Instagram, Facebook, Twitter, and LinkedIn. They do the creation of the content. The team also conducts research of universities and what they’re doing on their social media. What is the team composition? There are 6-8 people involved in the project. I know the COO, CEO, our project manager, some designers, producers, and photographers. How did you come to work with Ingenia Agency? The CEO is an alum of the university. He presented his agency and we loved what he was doing, so we decided to partner with them. How much have you invested with them? We’ve spent about $100,000. What is the status of this engagement? We started working together in June 2018 and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have some KPIs with the engagement rate. We have monthly meetings where we see the results. They follow up with the results and they’ve been very good. I’m very happy with their work. How did Ingenia Agency perform from a project management standpoint? We have weekly meetings to discuss whether we’re advancing or what we have to do to get the result we want. They deliver as promised. What did you find most impressive about them? Ingenia Agency offers very good service — not just in terms of social media, but also in keeping their customers happy. They’re very good at creating content. Are there any areas they could improve? They could work on their lead attraction campaigns. Do you have any advice for potential customers? Have monthly or weekly meetings. It’s one of the things that has worked with us. I’ve had many meetings with Pablo (CEO), and it’s been very good. --- #### Web Dev & 3D Design for Steel Manufacturing Company **The Project** - Services: Other Digital Marketing, Web Development - Project size: $10,000 to $49,999 - Project length: **Project Summary**: Ingenia Agency was hired by a steel manufacturing company to redesign their website. The team worked to centralize information and refresh the company image. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Subdirector - Financial Planning, AHMSA - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 12, 2020 **Feedback Summary**: Since partnering with Ingenia Agency, internal stakeholders have seen traffic to their website rise. Throughout the engagement, the team was creative, collaborative, and dedicated to producing successful deliverables. ""Ingenia really got involved and did all they could to understand the context and particularities of our industry." " **BACKGROUND** Introduce your business and what you do there. I am the subdirector of financial planning at a steel manufacturing company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We hired them to redesign our company’s website. **SOLUTION** What was the scope of their involvement? We used to have a separation between the corporate area and the investor relations area of our site. Our goal was to refresh our image and improve the information on the website because we needed a more solid online presence. Ingenia redesigned the site according to our specifications. What is the team composition? We worked directly with at least three people: the CEO, the operations manager, and a project manager. However, they had a bigger team of about five or six people collaborating with them. How did you come to work with Ingenia Agency? Our marketing department used to be in charge of managing the website, and when we decided to work on this update they were the ones in charge of finding the company that we could partner with.  We were looking for agencies who had experience working with companies listed in the Mexican Stock Market. Ingenia had experience working with some of the biggest companies in the country, so we decided to work with them.  How much have you invested in them? We spent about 1,000,000 Mexican pesos (approximately $49,000 USD). What is the status of this engagement? We started working with them in April 2018 and the project lasted about 6 months. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their services are great, and the results were very positive. Ingenia really got involved and did all they could to understand the context and particularities of our industry. They were able to understand very clearly what our expectations were based on our philosophy, way of thinking, and history. We became very close and the project was very pleasant overall. The results exceeded our expectations. We were clearly able to see a steady increase in the visits to our site. How did Ingenia Agency perform from a project management standpoint? We had weekly calls and deliveries, they have a very clear and dynamic process, and their scheduling is very clear. We had very minor delays but they were due to changes that we asked for that were not originally scheduled.  What did you find most impressive about them? They were very creative. The steel industry is very complex, and they were able to design renders of all of these processes, so their design area is very skilled.  Are there any areas they could improve? Whenever we had disagreements they would adjust so we were happy with the results. --- #### Web Dev & Digital Marketing for TV/Internet Provider **The Project** - Services: Other Digital Marketing - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2010 - Ongoing **Project Summary**: Ingenia is the long term partner of a TV and Internet provider. The team provides support on a range of projects, including web development and digital marketing.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CMO, Sky Mexico - Industry: Telecommunications - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 12, 2020 **Feedback Summary**: A consistent, talented team, Ingenia has been a remarkable partner. Their most recent digital marketing campaign has yielded excellent results, including 3,000,000 clicks on the website and a high conversion rate. Customers can expect a smooth and successful engagement. ""Ingenia’s services are always exceptional and of great quality, both in terms of management and creativity." " **BACKGROUND** Introduce your business and what you do there I am the CMO at a TV and Internet provider. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia? They’re one of our long-term partners for digital projects. **SOLUTION** What was the scope of their involvement? Ingenia partners with us for projects related to digital marketing and web development. I’m not sure what specific technologies they use. What is the team composition? We work with about 10 people. How did you come to work with Ingenia? As I recall, we had a pitch and looked for the companies with the best references in the market. Ingenia was selected both for the quality of their proposal and the cost-benefit ratio they offered. How much have you invested in them? We’ve spent about $5,000,000. What is the status of this engagement? We started working with them 10 years ago and continue our collaboration. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve had many different projects but speaking of our current digital marketing campaign, we’ve had results that have exceeded our expectations. We’ve had more than 3,000,000 clicks and a great lead conversion rate, which definitely impacts our sales via digital channels.  How did Ingenia perform from a project management standpoint? They are very professional, and their services are always exceptional and of great quality, both in terms of management and creativity. What did you find most impressive about them? One of the digital marketing campaigns they managed for us was recognized and awarded by Google in 2018.  Are there any areas they could improve? I couldn’t say anything. We are very satisfied with their work. --- #### eLearning Platform Dev for Training Consulting Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Facing development needs, a training consulting company hired Ingenia Agency. They built a digital platform using Moodle as a template, and are currently providing hosting services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Friedman Group - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 23, 2020 **Feedback Summary**: Ingenia Agency’s timeliness, technical capabilities, and professionalism all contribute to an ongoing successful partnership. Open to feedback, the team offers excellent communication and project management skills. ""Their help in developing this platform was invaluable, and we’re completely satisfied." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO at a training consulting company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address Ingenia Agency? We needed a partner who could help us with development. **SOLUTION** What was the scope of their involvement? The first project we engaged Ingenia Agency for was the development of our digital platform. The team used Moodle as a template, then customized it for our platform. Currently, they provide us with hosting services for all of our platforms. What is the team composition? We worked with around 8 to 10 people. How did you come to work with Ingenia Agency? We had three different options, but Ingenia Agency’s proposal was the one we liked the most. We also knew them personally, so we trusted their team. How much have you invested in them? We’ve spent around $75,000. What is the status of this engagement? The project took place in 2015, and the collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? It was a great experience. We didn’t have the capabilities inhouse to accomplish what Ingenia Agency was able to do for us. Their help in developing this platform was invaluable, and we’re completely satisfied.  How did Ingenia Agency perform from a project management standpoint? Ingenia Agency stuck to our schedule well. We had weekly reviews and everything was timely. What did you find most impressive about them? They were open to make any adjustments we asked for as well as to all of our feedback. We achieved great communication and great teamwork. Are there any areas they could improve? There’s nothing I can think of, Ingenia Agency did everything very well. --- #### Mobile App Dev for Bioethics Educational Organization **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Mar. 2019 - Ongoing **Project Summary**: Ingenia Agency built an app for iOS and Android devices to teach children bioethics using games. The project is ongoing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Coordinator, Bioetica Para Todos - Industry: Education - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 24, 2020 **Feedback Summary**: The app has yet to launch but has already been popularly received by children in testing. Ingenia Agency delivers high-quality work on time while being able to work in a team with the client and third-party agencies. Their willingness to suggest ideas has made for a stronger product in the end. ""It was a great experience: they were able to implement what we did with what they had to offer." " **BACKGROUND** Introduce your business and what you do there. I am the coordinator of a research chair on bioethics at an academic institution.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed help with building an app. **SOLUTION** What was the scope of their involvement? We developed an app on bioethics for children — the first app worldwide on that topic. The goal of it is to teach children about bioethics through games. It’s an Android and iOS app. What is the team composition? I worked directly with around 4 or 5 people, but I know that there are more involved.  How did you come to work with Ingenia Agency? We consulted different agencies, and they were the ones we liked the most from a cost-benefit perspective. Also, I know them from before and I know they are a professional agency to work with. As it was going to be an expensive development, we really wanted to make sure that we were choosing the right agency for us. How much have you invested with them? We’ve spent 800,000–900,000 pesos (approximately $32,000–$36,000 USD). What is the status of this engagement? The project started a year ago and is ongoing. We’re continuing to work on adjustments with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We haven’t published the app yet, but we have already tested it and kids loved it, so I expect it to have a great impact. We want to approach schools and offer the app as a learning tool for their students. How did Ingenia Agency perform from a project management standpoint? They use a project management tool and send me updates every 15 days. I then approve the advances and send them new requirements. We worked with our own designer, so it involved a lot of teamwork. It was a great experience: they were able to implement what we did with what they had to offer. They met all the deadlines; the only things that were not on time were from our side. What did you find most impressive about them? Ingenia Agency helped us to strengthen our original idea. What we ended up having was great compared to what we had envisioned at first. They provided great insight and proposals, and in general, they just have a great service. I am sure that any client that hires them will end up as happy as we are. Are there any areas they could improve? I can't say anything: we are very happy with their work. --- #### Web Dev & Social Media Marketing for Catholic Web Platform **The Project** - Services: Web Development - Project size: Confidential - Project length: Aug. 2019 - Ongoing **Project Summary**: Ingenia Agency was hired by a religious web platform to update their website. The team, who also consulted on content and social media strategy, provides ongoing support services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Encuentra.com - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 18, 2020 **Feedback Summary**: Since the launch of the new site, internal stakeholders have seen monthly visitors rise by 50%, and online subscribers increase by 30,000. The team is talented, proactive, and engaged with the project. ""Even though our project is pro bono, their services are professional, and they treat us as an important client." " **BACKGROUND** Introduce your business and what you do there. I’m the founder and manager of a Catholic web platform. The site was created 20 years ago from the merging of different Catholic websites from Chile, Argentina, Colombia, Peru, and Spain. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? After 20 years of operating on the same site, we needed a developer to help us update it. **SOLUTION** What was the scope of their involvement? The project is still ongoing, however, it includes a complete redesign of the site and its content, as well as some software updates. The project also includes social media strategy. What is the team composition? I work mainly with three people: the company manager and two developers.  How did you come to work with Ingenia Agency? I searched for the best web development agencies in Mexico and contacted some of my friends for advice. Many of them agreed that Ingenia Agency was one of the top companies in the country, so I reached out for an appointment. Ultimately, it was clear they would be a great fit for our project. How much have you invested with them? Our project is pro bono. What is the status of this engagement? We started working with them in August 2019, and the project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Before Ingenia Agency’s work, we were seeing about 400,000 monthly visitors to our site. Since the implementation of their updates, we’ve seen that number increase by about 200,000. Additionally, the number of subscribers on our e-learning site has increased from 100,000 to 130,000, a number that continues to grow. Overall, the quality of design has improved greatly, and we’re happy with Ingenia Agency’s work. How did Ingenia perform from a project management standpoint? I’m not familiar with the project management tools the team uses, but they work quickly and proactively. Even though our project is pro bono, their services are professional, and they treat us as an important client. What did you find most impressive about them? They’re very engaged with our work and are eager to learn about creating social impact projects.  Are there any areas they could improve? No. I’m very happy with Ingenia Agency and impressed with the quality and professionalism of their work. --- #### Digital Marketing Campaign for Automotive Group **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Ingenia Agency takes the lead in digital marketing initiatives designed to generate quality leads. They’ve redesigned the company website and launched a national campaign for a mobile app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Digital Manager, Damlier Group Mexico - Industry: Automotive - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 13, 2019 **Feedback Summary**: Ingenia Agency exceeds expectations, with the first campaign resulting in 11,000 downloads for the mobile app. Their outstanding results, creativity, and professionalism make them a preferred vendor for digital marketing. "“We have worked with other agencies, but Ingenia Agency has always been our first choice.” " **BACKGROUND** Introduce your business and what you do there. I am a digital marketing specialist at Daimler Financial Services, a financial agency working with automotive companies in Mexico and around the world. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? Our goal was to generate more leads from digital channels. What was the scope of their involvement? Everything has been digital. We use Google ads, Google search, social networks, mailing, etc. Ingenia Agency has helped us develop several digital campaigns, including a national campaign for our mobile app launch. We wanted people to hear about our app and download it. Next, they redesigned our website with the goal of generating more visits and leads. They have also worked on smaller campaigns on social networks. Recently, they did a social media campaign to announce our presence at an expo, which lasted about two weeks. At the moment, we are working with them to send a poll to the people we have contacted for quality check. What is the team composition? I worked directly with the project manager, but I don’t know how big his team was. How did you come to work with Ingenia Agency? When we were about to launch the first campaign, we did an online search for suppliers. We checked their location, previous work, clients, size, etc. For major projects, we have to invite at least three companies to the licitation—a call for bids. The company that provides the best creative idea based on our budget gets to work on the project. Since we liked their work, we invited them to other licitations.  How much have you invested in them? That depends on the project. For the websites, it was about 850,000 Mexican pesos (approximately $43,600 USD), while smaller campaigns cost about 120,000 Mexican pesos (approximately $6,100 USD). What is the status of this engagement? We started working with them in November 2017, and the collaboration is ongoing. **SOLUTION** What evidence can you share that demonstrates the impact of the engagement? The results have been excellent, which is why we have continued collaborating with them. Our goal for the first campaign was to reach 5,000 downloads, and we reached 11,000. We also saw an increase in our site visits and online leads. How did Ingenia Agency perform from a project management standpoint? They are highly professional and excel in project management. We don’t use any specific tools, but they always send their work plans and have always delivered on time. We communicate directly with the project manager, mostly through phone calls or WhatsApp. What did you find most impressive about them? We have worked with other agencies, but Ingenia Agency has always been our first choice. Their biggest strengths are in design and media consulting. Are there any areas they could improve? They could provide more consulting before launching the campaigns. --- #### Platform Development for FinTech Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: May 2018 - Ongoing **Project Summary**: Ingenia is developing, marketing, and branding a FinTech platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, FinTech Platform - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 7, 2019 **Feedback Summary**: Internal stakeholders have praised both the product and Ingenia's approach. The seamless flow of communication has made for a fruitful engagement. ""They have a great team, they have a ton of experience, and they are always available." " **BACKGROUND** Please describe your company and your position there. I am a co-founder at a FinTech company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia We hired them to develop our platform and handle our marketing and communications. They created our corporate image, videos, branded designs, presentations, logos, and other assets. **SOLUTION** What was the scope of their involvement? They used PHP to build the platform. What is the team composition? We work with around 10 people from Ingenia. How did you come to work with Ingenia? I'd collaborated with them at a project while I was working for my previous employer. When this new project came up, I decided that they would be a great fit. What is the status of this engagement? We started working with them in May 2018 and it’s an ongoing engagement. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I can’t provide any hard metrics because the project hasn’t been launched yet. As for the quality of their work and their availability, they’ve been great. How did Ingenia perform from a project management standpoint? Because we had to work together to build the project, our main communication tool has been in-person meetings.  What did you find most impressive about them? They have a great team, they have a ton of experience, and they are always available. Are there any areas they could improve? They could work on being more organized and consistently meeting each deadline. --- #### Communications & Digital Marketing for Employee Benefits Firm **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Sep. 2018 - Ongoing **Project Summary**: Ingenia developed sales materials and campaign concepts to improve B2C communications. They also ran a digital marketing partnership, including Google Ads, social media management, and inbound marketing. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** Marketing, Employee Benefits Product Company - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 23, 2019 **Feedback Summary**: Ingenia has improved the quality of in-house communication materials, and their work has increased the brand’s following by 20%. They follow a flexible work style and they’re good at following up on requirements. ""I really feel their commitment to our brand stands out." " **BACKGROUND** Introduce your business and what you do there. I work for Si Vale, a company that creates solutions to manage employee benefits and administer expenses management. We are a French group with more than 20 years in Mexico and around 14,000 clients. I am the digital marketing manager.  **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia? We hired them for a creative project and a digital marketing partnership. **SOLUTION** What was the scope of their involvement? They developed a uniform graphic line for our communications, from an umbrella visual concept to sales material development and campaign concept development. They are also in charge of our digital marketing, including Google Ads, social media management, display, and more. They do inbound marketing, such as articles and graphics. What is the team composition? We worked with 10–12 people. How did you come to work with Ingenia?  We knew them from a reference—our general manager had worked with them before on a previous job. We held a bidding process and they were the ones who adjusted the most to our needs. How much have you invested in them? We’re spending about 350,000 pesos ($17,500 USD) a month. What is the status of this engagement? We started working with them in September 2018 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their work has standardized our communications and given our brand and all our products an identity of their own. All of our communications materials have improved in quality, and we have found creative ways to sell our products. We’ve increased our number of followers by 20% since Ingenia started working with the account. Our engagement has improved and we have also standardized our social network communication, finding a tone and theme of our own. We have increased our digital presence with eight digital campaigns in the last month and we’ve duplicated the lead generation in the last few months. How did Ingenia perform from a project management standpoint? I really feel their commitment to our brand stands out. They are very flexible. Whenever we need a change, they adapt gladly, and in general, they are a good partner for us. Our account is very demanding, but we have been able to solve our daily requirements quite well. We use monday as a project management tool. We use Hubspot for inbound marketing administration as well as a social media management platform. What did you find most impressive about them? They’re good at following up on all of our requirements and they have been very open to getting to know the brand. Their attitude and availability always make an impact. Are there any areas they could improve? The only thing I could mention is that sometimes, even if we have many resources assigned, I sometimes get the feeling that it is not enough to accommodate the agility needed for some things. It seems that our requirements surpass the resources we have assigned. It would also be better if they spent more time in our office. That would help us get to know our company more deeply and solve some issues faster. --- #### Web Platform Development for Food Production Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2018 - Jan. 2019 **Project Summary**: Ingenia Agency developed a Drupal site where users could look up recipes using particular food brands. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Digital Manager, Grupo Herdez - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 8, 2019 **Feedback Summary**: What started as a small initiative earned great respect from all internal departments. Ingenia Agency understood the project goals, crafting a thoughtful solution that had potential digital marketing opportunities. Responsive and fast-paced, they delivered the site ahead of schedule. "“…despite the project size, everyone from the operations manager to the founder was involved since day one.” " **BACKGROUND** Introduce your business and what you do there.  I’m the chief digital marketing and communications manager at a food production company. We’re one of the biggest food producers in Mexico, managing local and international brands. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? Around 70% of our products are cooking products, so part of our marketing efforts includes recipes. We’d always done this across all of our brands, but we’ve recently started a project to create recipes that combined products from different brands. Ingenia Agency developed a platform that could host all of these recipes. **SOLUTION** What was the scope of their involvement? Ingenia Agency created a web platform that allows our users to search through our recipe database. They developed it on a Drupal, using HTML5, CSS3, and other technologies. What is the team composition? When first they bid for the project, there were about five resources. Throughout development, I met their whole dev team, which was about 13–14 people. How did you come to work with Ingenia Agency?  I had heard about Ingenia Agency when I used to work with various agencies. They’re one of the main players in the digital marketing field, so I’d already received great references for them. When this project started, we contacted several vendors, but they were by far the most superior. How much have you invested in them? We spent around $35,000. What is the status of this engagement? The project lasted from November 2018–January 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Initially, this was just a small project. But once we started previewing the platform, all of the business units in our company loved it. Ingenia Agency not only understood what we needed for our business, but they also saw the benefits of it. They put a lot of creativity behind it and anticipated how the platform could link to other virtual channels. How did Ingenia Agency perform from a project management standpoint? The team was great at communication. They actually pushed us to give speedy follow-ups so that they could deliver earlier. In terms of project management tools, they used software that allowed us to review and interact with an online demo of the platform. What did you find most impressive about them? They’re a big company, so this is a pretty small project for them. But, despite the project size, everyone from the operations manager to the founder was involved since day one. Are there any areas they could improve? No, I can’t think of anything. --- #### Digital Strategy & Web Dev for ERP Software Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2013 - Jan. 2015 **Project Summary**: Ingenia provided web development and design, improving a UX to grow sales. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, ERP Software Company - Industry: Information technology - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 30, 2019 **Feedback Summary**: Working through an organized process, Ingenia brought the value of their experience to bear in the form of web and digital strategy recommendations. Customers can expect a knowledgeable team. ""I always felt close to them during the process, and they gave us the right recommendations for what we needed."  " **BACKGROUND** Introduce your business and what you do there. I am the CMO at an ERP software company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia? We hired them to develop our digital strategy, focusing on our company website. **SOLUTION** What was the scope of their involvement? They refreshed our website to give it a better UX.   What is the team composition? There was a project manager, a developer, designers, and people in charge of social media. They had around 10 people total.  How did you come to work with Ingenia?  They showed commitment to and involvement in the project, which made us feel very confident. What is the status of this engagement? The project lasted from 2013 to 2015. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Thanks to their experience and recommendations, we were able to have a site that could allow us to increase our sales with a better UX. Our site was completely renewed. How did Ingenia perform from a project management standpoint? They assigned a project manager from the beginning, so every step of the project was established. They have a highly specialized team capable of handling everything required for a successful digital strategy. They have a great sense and tendency to become commercial allies, as well. I always felt close to them during the process, and they gave us the right recommendations for what we needed. What did you find most impressive about them? I would recommend them to anyone looking to develop a project because of their areas of expertise. They were always committed and goal-oriented. Are there any areas they could improve? I couldn’t say anything. --- #### Web Design & Digital Marketing for Car Loan Company **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: July 2017 - Ongoing **Project Summary**: Ingenia Agency designed and developed a website featuring car financing for risk markets. The team continues to manage digital marketing efforts, including paid ads, SEO, and a blog. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Bendito Coche - Industry: Automotive - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 19, 2019 **Feedback Summary**: Ingenia Agency’s involvement has generated substantial online leads and contributed significantly to business growth. Their deep industry knowledge and constant availability have fostered a trustworthy partnership. "“Ingenia Agency operates more as a strategic ally than a supplier.” " **BACKGROUND** Introduce your business and what you do there. I am the general manager of a company that specializes in car loans. We focus on risk markets, offering loans to clients who have been rejected by other companies. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ingenia Agency? We hired Ingenia Agency to develop our website and manage our digital marketing efforts.   **SOLUTION** What was the scope of their involvement? Initially, Ingenia Agency developed the site where we offer our services. We then asked them to take over our marketing, paid advertising, and SEO. They manage our Google Ads and blog, among other things. What is the team composition? We are directly in touch with 3–4 people from Ingenia Agency. How did you come to work with Ingenia Agency?  We learned about them through word-of-mouth. After evaluating a couple of agencies, Ingenia Agency stood out as our best option as they showed a good understanding of our business. How much have you invested in them? We spend about 100,000 Mexican pesos (approximately $5,300 USD) a month on their services. What is the status of this engagement? We started in July 2017, and the collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Ingenia Agency’s work is crucial since we have no offices and operate fully online. They have generated leads that represent 30% of our income. How did Ingenia Agency perform from a project management standpoint? We are always in touch with Ingenia Agency. We have meetings at least once a month, and they use a platform to respond to all of our requests and questions. What did you find most impressive about them? Ingenia Agency operates more as a strategic ally than a supplier. They are extremely helpful and always available. Given their extensive knowledge of our market, they’ve provided valuable guidance that allows us to meet our goals.  Are there any areas they could improve? No, everything has been great so far.  --- #### Web Design for Pharmaceutical Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Oct. 2018 - Mar. 2019 **Project Summary**: Ingenia redesigned a website and then worked on its strategic development on digital media and search engines. They used PHP for the work, building an easily customizable site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Commercial Strategy Manager, Pharmaceutical Company - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Apr 9, 2019 **Feedback Summary**: The website launched very recently, meeting the expectations of the team and demonstrating the skills of the Ingenia team. They communicated well throughout the work, handling a change in project management smoothly and professionally. "“However, they did excellent work and offered great follow up.” " **BACKGROUND** Introduce your business and what you do there. I’m a commercial strategy manager at a pharmaceutical company. I’m in charge of project strategy, marketing, our contact center, and presales. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? We wanted to position our company on digital media to reach both our suppliers and clients. **SOLUTION** What was the scope of their involvement? The first step was to redesign our site and then to develop a strategy to position ourselves on Google searches. They used PHP and design tools. One of the site’s most important features is that we can customize its front page easily ourselves, which allows us to keep our content up-to-date all the time. What is the team composition? There was a project manager, a backend developer, a frontend developer, and other developers in charge of gathering information. It was a team of around eight people in total. How did you come to work with Ingenia? They were recommended by one of our suppliers who had already worked with them. We ultimately chose them because they could build us a customizable site—our goal was to work with a team who could understand our audience, and Ingenia offered the best proposal in that area. How much have you invested in them? We spent 384,000 Mexican pesos (approximately $20,500 USD). What is the status of this engagement? We worked with them October 2018–March 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We achieved what we were expecting in the time that we needed. The site was only published a month ago, so we haven’t had the time to measure it yet. However, they did excellent work and offered great follow up. Despite some changes on the team during the project, they were great, and the work wasn’t affected. How did Ingenia perform from a project management standpoint? After the changes on the team, we had direct and online communication, mainly through WhatsApp and email. The changes to the site were sent through links accessible on any device in advance for us to see, which made it very easy to work with them. What did you find most impressive about them? I’ve said everything. Are there any areas they could improve? We had to change the project leader at the beginning, but they managed to solve that pretty quickly. They sent a replacement immediately, so it wasn’t a big issue. --- #### Social Media Marketing for Financial Group **The Project** - Services: Social Media Marketing - Project size: $200,000 to $999,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Ingenia Agency provides social media management services, working on a variety of platforms. They lead on the content creation, social media strategy, and all creative elements. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** Director Digital, Banorte - Industry: Financial services - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 26, 2019 **Feedback Summary**: The social media services provided by Ingenia Agency produce excellent results, with high-quality, creative, and effective campaigns and content developed by the team. They are responsive and manage the work well, but could improve their research and analysis offerings. ""We've achieved very positive results." " **BACKGROUND** Introduce your business and what you do there. I’m the digital strategy manager of a financial group in Mexico. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We wanted to have greater engagement with our followers and increase our community, organically and later on, with paid ads. **SOLUTION** What was the scope of their involvement? They’ve worked with us to develop all the content for our social media strategies, including the creative elements, the implementation, and the management. This included Facebook, Twitter, Instagram, and Youtube. They use Social Bakers, to manage publications and for the reports we receive. They also use a listening platform to do in-depth research for a particular campaign, capabilities analysis, or reputation evaluations. What is the team composition? There are around 11–14 people involved, including designers, community managers, creatives, copywriters, and a project manager. How did you come to work with Ingenia? We evaluated different agencies, looking for a partner to work with us in this project that was able to manage the volume of work we requested. Five agencies sent us their proposals and ended up choosing Ingenia due to their experience and pricing. We decided to try working with them, and so far we’ve had good results. How much have you invested in them? We’ve spent around 4 million Mexican pesos (approximately $206,000 USD). What is the status of this engagement? We started working with them in January 2018, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality of their work has been good. They’ve helped us develop new ideas to give us more control over the platforms we already us and to find alternatives to expand our presence in those and new platforms. There has been a learning process for both of us as working with a new agency is a challenge, but their work has been pretty good in general. The volume of publications we manage is huge, some that we request on record time and they have managed to deliver.How did Ingenia services perform from a project management standpoint? They use Monday as a project management tool, which has worked wonders. It was a pleasant discovery for us. In general, the results have been very positive on that side. When we’ve encountered any setbacks, they’ve managed and solved the issues properly and improved their account management. What did you find most impressive about them? They’ve helped us with real-time campaigns on events, developing a mobile campaign that has been very well received. We've achieved very positive results. Are there any areas they could improve? They’re good in the creative and design areas, but they should have more people dedicated to research and analysis—they need to achieve more depth in that area. --- #### Drupal Dev & Social Media Marketing for Food Production Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2011 - Ongoing **Project Summary**: Ingenia Agency crafted a digital communications strategy for a food production company. The team developed a Drupal site and managed social networks through Social Baker. The engagement is ongoing. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Corporate Communications Manager, Food Production Company - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 13, 2019 **Feedback Summary**: There’s been positive results since Ingenia Agency implemented their communications strategy. Traffic has come through the site and social networks. The company has been able to reach different stakeholders in the industry. Customers can expect a creative, responsive and accessible team. ""Due to Ingenia Agency, we’re setting trends in the Mexican and international markets." " **BACKGROUND** Introduce your business and what you do there. I’m the corporate and digital communications manager at a multi-national food producing company. We’re based in Mexico, but have a presence in over 30 countries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We were looking for an active and responsive strategy to protect my company’s reputation and amplify their key channels in Mexico and globally. **SOLUTION** What was the scope of their involvement? Ingenia Agency develops all of our digital communication strategy. They work on the management of our corporate system, designed our website, and assist with our content management and social networking strategy. Their team used Drupal for the website and Social Baker for the social networks. What is the team composition? We worked with around six members of their team. How did you come to work with Ingenia Agency? Ingenia Agency has a specialized team with experience in social networks management. They also had experience working with larger companies. Our team knew that we could work with them with a strong focus on the company’s global strategies. What is the status of this engagement? We’ve been working them since 2011. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve had fantastic results. Every year, we work on new innovative strategies to reach different stakeholders. Our social media reach and site visits have increased, allowing us to become one of the highest food industry companies nationally. Due to Ingenia Agency, we’re setting trends in the Mexican and international markets. How did Ingenia Agency perform from a project management standpoint? Their team uses project management tools to make any adjustments to improve our strategy. They’re always available and doing what we need of them. What did you find most impressive about them? I have nothing but positive things to say. The creativity and innovation their team exhibits are the keys to their success. Are there any areas they could improve? If they take care of their inspiration and originality, they will be successful for their clients. --- #### Digital Strategy and Social Media Marketing for University System **The Project** - Services: Digital Strategy - Project size: $50,000 to $199,999 - Project length: July 2017 - Ongoing **Project Summary**: Ingenia provides digital strategy and social media services. They developed a comprehensive social media strategy and manage the content and posts, while also monitoring the metrics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director Corporate Communications, University System - Industry: Education - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 29, 2018 **Feedback Summary**: Their services produce excellent results. The social media strategy covers the message, its goals, and its execution, resulting in a strongly defined online presence and overall brand. The team communicates well, providing daily updates and meeting to discuss progress every two weeks. "“They’ve made our brand a lot stronger.” " **BACKGROUND** Introduce your business and what you do there. I’m the corporate communications manager for a university system. We have campuses in Mexico City, Guadalajara, and Aguascalientes as well as a specialized business school. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? We needed help with our social media strategy for our university’s three campuses. That included creating a strategy and managing our social media, as well as putting together a proposal for the university’s website. **SOLUTION** What was the scope of their involvement? They use HubSpot for the social media work and Monday to manage the institutional accounts. They also create content for us and monitor the metrics. What is the team composition? There are around six people on our project, but I know that there are even more on their side. Some work on strategy, others on content and design, while someone else is covering events. How did you come to work with Ingenia? We contacted them because they’re part of the Mexican Association of Advertising Agencies, which we’re also linked to. We also received positive references from other companies that they had worked with. How much have you invested in them? We spend around $15,000 per month during this first phase. What is the status of this engagement? We started working with them in July and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re very happy with their work: they’ve helped us to improve our reputation on social media in terms of defining our position. They’ve focused on creating an online community for the university, which has increased our engagement rates. In general, they’ve made our brand a lot stronger. How did Ingenia perform from a project management standpoint? I communicate with them every day and they also communicate daily with each faculty director. They manage everything through Monday and send us reports every two weeks. We meet up in person, review those reports, and establish new goals. We’re very happy with their work in that regard and have never experienced any delays. What did you find most impressive about them? I really liked the strategy they proposed for our social networks, which involved storytelling, considered the structure of our message, and set clear goals for our accounts. They also worked on the general narrative of our social media presence. We really like it and it’s produced great results so far. Are there any areas they could improve? There’s nothing so far; everything has been accomplished according to the plans. --- #### Web Dev & Digital Advertising for Retail Company **The Project** - Services: Web Development - Project size: Confidential - Project length: **Project Summary**: Ingenia Agency designed and developed an e-commerce shop with corresponding informational sites. Along with social media management, they plan and execute digital media, branding, and advertising strategies. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** - Industry: Retail - Review Type: Phone Interview - Verified **The Review** — Nov 29, 2018 **Feedback Summary**: Ingenia Agency catalyzed a consistent upward trend in conversion rates for users of the e-commerce site. Their social media strategy secured an extensive user base that includes 350,000 Facebook followers, which accounts for two-thirds of e-commerce customers. The team is flexible and organized. "“Ingenia Agency helped us build a permanent community with a great level of interaction.” " **BACKGROUND** Introduce your business and what you do there. I am the marketing and advertising manager at a retail company that operates 65 self-service stores in four different market niches in Mexico. Our organization averages 1 million dollars in sales and has around 12,000 employees. I have been working here for 10 years. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? Around 2014, we made some changes to our company that delayed us in starting our digital development. During a restructuring process, we sold some of our stores and changed our concept. At the time, we’d been working on digital projects with some smaller companies.  After deciding we wanted to become a relevant company online with an e-commerce strategy, we needed to find a serious digital agency. **SOLUTION** What was the scope of their involvement? Ingenia Agency has worked with us on three different projects so far. They provided design, development, usability testing, and maintenance for all our websites including the e-commerce store that’s currently our main platform. They also worked on the informational sites we use to advertise products, communicate news, and promote events.   Ingenia Agency is responsible for designing and planning our advertising, branding, and digital media strategies. Our other agency develops our communications concepts. The team is in charge of bringing those concepts to the digital channels and managing our social media platforms.  They also support advertising for our e-commerce site. Tasks include selecting ads to show and monitoring performance metrics and analysis. They use conversion tools to continually measure all the interactions and activities on our social media. What is the team composition? Ingenia Agency has a permanent team of 6–8 executives including senior managers and developers. They maintain direct contact with us and visit us in person. I imagine they also have a bigger in-house team working on our project. How did you come to work with Ingenia Agency? We researched options in Mexico and selected Ingenia Agency. I know one of the partners personally from our previous work together. Having reliable references was an important factor for us.  They had worked with many other notable clients, so we decided to choose them. What is the status of this engagement? We started working together in 2014. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our e-commerce conversion rates are continually growing. They are far above any other companies in our industry, which says a lot about the job we are doing together. Ingenia Agency helped us build a permanent community with a high level of interaction. We are very happy with the results.  Our social networks have also shown a positive growth trend. We currently have around 350,000 followers on Facebook. According to our numbers, that means two out of every three customers that visit our stores follow us on Facebook. I consider that an excellent outcome.  How did Ingenia perform from a project management standpoint? As a retail company, opportunity means everything for us. Ingenia Agency has been able to quickly adapt to the fast pace of our industry. They are always up-to-date and prepared. What did you find most impressive about them? Ingenia Agency excels at managing user interaction and sparking a high level of digital media disruption. I can tell they truly understand how digital media works, and they’ve helped us understand it too. Are there any areas they could improve? They could start creating their own concepts exclusively to execute in digital media instead of general marketing and communication strategies. The only question we’ve asked ourselves is whether they could lean more to the rebellious side. --- #### Internal IT Security Social Media Campaign & Game Dev for Beverage Company **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Jan. 2014 - Jan. 2015 **Project Summary**: Ingenia provided a promotional awareness campaign through social media and gamified elements. They used an internal network to promote information through memes, infographics, trivia games, and videos. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Security Manager, Beverage Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 24, 2018 **Feedback Summary**: The campaign was extremely successfully, attracting participation rates of 25–30%, more than three times higher than previous attempts. They managed the work effectively and brought innovate and creative ideas to the project, successfully translating requirements into deliverables. "“The visual impact generated was truly positive.” " **BACKGROUND** Introduce your business and what you do there. We’re a consumer goods company. We elaborate, distribute, and sell Coca-Cola products, and are their biggest franchise in the world. My position is head of our information security area. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? Every year we launch a campaign to generate awareness among our employees on information security. Our main concern is that it’s a very complex issue, but it’s hard to teach the users about. We hired Ingenia to manage the education of our internal employees. **SOLUTION** What was the scope of their involvement? They developed a very interesting concept for the project. we wanted to transmit a message about being careful with suspicious emails, not leaving documents unattended on desks, and care with internet searches. They worked on a campaign using memes, infographics, and tips. It was very millennial, using cartoons that they developed themselves. Our employees identified with it well. We also used an internal social network to publish all the information and created a rewards program. If the employees participated—if they had their desk in order, etc—they would win t-shirts, cups, or other prizes. We also used email, video walls, wallpapers as well as designing a video game for trivia and other contests. What is the team composition? We were in touch directly with the project manager, but I’m not aware of how big their team was. I think around 5–7 people. How did you come to work with Ingenia? We launched an RFP that involved different companies. We chose Ingenia because we saw the added value in their proposal, in the design, and in the visual impact they offered. They were the most innovative and visually strong. Other companies proposed things we were able to create ourselves. How much have you invested in them? I can’t say the exact cost, but they offered a very good proposal. What is the status of this engagement? We worked with them from the beginning of 2014–2015, for about one year. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We implemented their campaign in nine countries all over Latin America and had very active participation among users. Other campaigns had participation rates of 8%; in this one, we reached 25–30% participation, which was way higher. The visual impact generated was truly positive. The campaign was recognized inside our company and was even adopted by other companies our organization cluster. We’re still using the campaign after three years. How did Ingenia perform from a project management standpoint? They were organized and professional. Of course, we met some risk that wasn’t expecting during the projects, but they were always solved. What did you find most impressive about them? I was impressed by the creativity they showed in translating our needs and expectations into a product. That was very important in establishing the success criteria for our campaign. Their fresh approach was key to helping us leave a marked impression on our users. Are there any areas they could improve? Their risk management needs improvement. The way risk and incidentals are addressed is key to prevent any delays and completing a project on time. --- #### Money Transfer App Dev for Fintech Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: Ingenia Agency developed a Spanish-language banking app for iOS and Android. The app allows users to process small loans instantly.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Aditus Holdings - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 24, 2018 **Feedback Summary**: The project is progressing smoothly and efficiently. Ingenia Agency is always willing to discuss disagreements and rectify issues. Their team keeps in touch and adapts to meet their clients' needs.  ""They were willing to bend over backwards and customize the deal for us." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Aditus Holdings LP, a U.S. fintech company that owns two companies in Mexico. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? We needed a mobile app that could instantly transfer money between accounts. We give small loans, so we needed a system to process bank information and loans in one second. **SOLUTION** What was the scope of their involvement? They are developing our money transfer app for iOS and Android. It’s designed in Spanish for the Mexican market. What is the team composition? I have no idea how many people are working on it. How did you come to work with Ingenia Agency? We wanted somebody in Mexico since that’s where the app operates. We also needed somebody who understood moving money around and the security of it. One of my employees called several companies and narrowed it down to three. I sent a technical advisor to Mexico to meet them. We finalized the project with Ingenia Agency. They were the clear choice compared to the other two companies. How much have you invested with them? We have spent under $100,000 so far. What is the status of this engagement? We started working together in December 2017 and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’m very impressed with my CTO. I sleep better knowing he’s satisfied. We occasionally have different expectations. After we talk about them, they address and resolve them. How did Ingenia Agency perform from a project management standpoint? I don’t know what they use. My CTO is handling the project. They go to the meetings. I get updates on how things are going. What did you find most impressive about them? They were willing to bend over backwards and customize the deal for us. I’m very pleased with them. --- #### Web Development for Medical Technology Startup **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: Ingenia is developing a platform that’s integrated with their payment system, PagoFacil, to allow women to purchase breast cancer detection devices. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 2.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** General Manager, Medical Technology Startup - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 24, 2018 **Feedback Summary**: Currently in its beta stage, the platform’s integration with the payment system is seamless. However, Ingenia’s services could greatly benefit from more accurate expectations management regarding scheduling and deliverables. "“Communication … has always been efficient despite their delivery not meeting our expectations.”" **BACKGROUND** Introduce your business and what you do there. Our company is dedicated to solving global medical issues through low-cost technology that’s accessible to anyone no matter where they are or what situation they’re in. Our main development is a non-invasive, portable device that detects breast cancer through 10 sensors. I’m the general manager of the company. I take care of general strategies, recruiting, and operational areas. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? They’re developing the platform through which women will purchase our product. **SOLUTION** What was the scope of their involvement? They’ve applied conventional programming technology for web development. They’ve also used their own payment system, PagoFacil, to facilitate transactions on the platform. We use AWS for hosting. What is the team composition? I’m in touch with the project manager, but I’m unsure how many people are involved in development. How did you come to work with Ingenia? We were able to easily reach their manager because they’re an investor in our company. We felt secure in working with them on the project because they have so many important clients here in Mexico. How much have you invested in them? We’ve spent 120,000 pesos [$6,421 USD] so far, but we’re not finished with development yet. What is the status of this engagement? We started working with them in August 2017, and the project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We can’t quantify the impact yet because it’s still in the beta stage. How did Ingenia perform from a project management standpoint? We’ve had some issues with the original delivery date being postponed. Communication with the project manager has always been efficient despite their delivery not meeting our expectations. What did you find most impressive about them? The integration between the platform and the payment system has been very good. Are there any areas they could improve? They could improve their expectations management with clients, as well as with meeting deadlines and considering interactions. Delivery isn’t final until the client is satisfied with the project. --- #### Web Dev and CRM Integration for Chamber of Commerce **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Ingenia provided web design services and worked on an integrated customer relationship management system. Using Drupal, they migrated the information from the previous system and established internal links. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Project Manager, Chamber of Commerce - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 22, 2018 **Feedback Summary**: The work has vastly improved the website, resulting in an easier to use design and an increased number of visitors. The team set clear timelines and expectations and met all the deadlines throughout the project. Their expertize shone through in the results, though they could improve their invoicing. "“We have more visibility, more visits, it has a better design, and it’s cleaner and friendlier.” " **BACKGROUND** Introduce your business and what you do there. The American Chamber of Commerce in Mexico is an international commerce organization taking care of relationships between companies in North America and Mexico. I’m the IT Manager.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia?  We started a project to implement a CRM [customer relationship management] and integrations with the webpage. We did the same for the internal processes invoicing. They also did web design and database connections to this CRM.  **SOLUTION** What was the scope of their involvement?  They worked with Drupal. We migrated the information from another CRM and we linked it to the internal processes for each of the areas that deal with this information.  What is the team composition? I was in direct contact with a project manager and they assigned their people to each of the different areas in the project: invoicing, database, design, and programming.  How did you come to work with Ingenia Agency?  We found them through their website and our director knew about Pablo’s [CEO, Ingenia] previous work. Our organization requested proposals from two other companies to see the advantages of working with their tools, costs, and more.  How much have you invested in them? The cost was in the range of $50,000 to $199,000.  What is the status of this engagement? We started working with them in December 2016 and it’s an ongoing project.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? It’s a big and ambitious project but we are seeing results related to the web page. We have more visibility, more visits, it has a better design, and it’s cleaner and friendlier. It will take longer for us to see advances or changes regarding the internal processes aspect of their work.  How did Ingenia Agency perform from a project management standpoint? They met timelines and used project management tools to set those timelines. Everything was presented as planned. As in any project, there are issues that arise and we had delays in some areas.  What did you find most impressive about them? Their web design stood out as an area in which they highlighted their expertise during the project.  Are there any areas they could improve? Having more invoicing knowledge would be beneficial as there were some delays because of this.  Do you have any advice for potential customers?  Future projects with should be planned according to the characteristics and requirements of the processes. --- #### Web Dev & Redesign for Major Global Retail Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2012 - Ongoing **Project Summary**: Ingenia Agency built a investor relationship webpage that presents market trends to investors and analysts. They designed the initial iteration, then revised it several years later. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Finance, Major Retail Company - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 17, 2018 **Feedback Summary**: The website received largely positive reviews, which praised its originality and functional design. Ingenia Management continually impressed with their responsive communication, prompt deliveries, and attention to detail. ""As far as web redesign projects go, it has been good." " **BACKGROUND** Introduce your business and what you do there. I work in the finance department of a major global product retail company in Mexico. I am the project manager for our investor relationship webpage. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? They were hired to redesign our investor relationship webpage, which they have also managed for the last few years. They reimagined its appearance and the content structure that presents the trends that our clients, financial analysts, and investors are looking for. We worked with them on the intial design, then revamped the webpage last year. **SOLUTION** What was the scope of their involvement? They searched for the best technologies to provide the services we required. What is the team composition? I worked with a project manager to define our requirements. Another resource provided more technical and specialized support, clarified the solutions, and alerted me when we needed something different for the project. I also met with several others, but I’m not sure of an exact number. How did you come to work with Ingenia Agency? I inherited this collaboration. Our company searched for several developers, and at the time Ingenia was the best option. When I took over the project, the development was already advanced. What is the status of this engagement? We’ve been collaborating with them since 2012. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? As far as web redesign projects go, it has been good. When we initially created the website, it received positive reviews and was described as an innovative, unique market project. We are currently receiving feedback on the website’s corporate impact. How did Ingenia Agency perform from a project management standpoint? They met every deadline. We asked for some last-minute changes, which made the project take longer, but they met their original estimates. What did you find most impressive about them? Their customer service and attention, professionalism, and response time were great. --- #### SEM & SEO Services for Fintech Startup **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Jan. 2015 - Ongoing **Project Summary**: Ingenia worked on SEO, search engine marketing, and social network management for a fintech business. They worked on the website’s blog, conducted keyword research, and devised the SEO strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, PagoFácil - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 11, 2018 **Feedback Summary**: The digital marketing work ensured the company met its yearly goals within months, and saw good improvement in their conversion rate. They maintained the same team throughout the project, built a very good working relationship, and communicated effectively through almost daily contact. "“We have monthly growth of about 25% on our conversion rate.” " **BACKGROUND** Introduce your business and what you do there. I work for Pagofacil, which is a Fintech business. We help businesses to accept debit or credit card payments from their clients through online platforms or physical business. I am the CMO [chief marketing officer], so I’m in charge of marketing and communications. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? We were looking for was an agency to help us with SEO [search engine optimization], SEM [search engine marketing] positioning, and social network management. **SOLUTION** What was the scope of their involvement? They are helping us with our blog, which contributes to our SEO. They are developing our complete SEO strategy to position certain keywords for the financial sector in Mexico.  They also developed all our remarketing through display, focusing on how to get to new clients and how to make sure they come to our site and then convert. What is the team composition? We work directly with around 3 people. How did you come to work with Ingenia? We knew Pablo, Ingenia’s CEO. What is the status of this engagement? We started working with them around the end of 2015. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? As a startup we don't have quarterly objectives; we have monthly goals instead. Ingenia was very flexible and able to adapt to our schedules. Their reports are amazing—very detailed and personalized. We have monthly growth of about 25% on our conversion rate. The quality of the leads we have now is much better than last year. We’ve had very high goals and we reached them in around 2 or 3 months, so we are very satisfied with their work. How did Ingenia perform from a project management standpoint? I have worked with other agencies in the past and, in comparison, Ingenia is amazing. No matter when or at what time I get in touch, they will always be there. I feel that my contact with them is more like with an employee, rather than an external company. The experience has been incredible so far. One of the positives is that we are very close to them; we are always in touch and talk almost daily. What did you find most impressive about them? They are very human—they know the name of each of our employees, they know how to communicate, how to ask for things, and the rotation of their employees bears no comparison with other agencies. I have been working with the same person for the whole project and I am very happy with the collaboration. --- #### Social Media Marketing for Film Company **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Apr. 2017 - Ongoing **Project Summary**: Ingenia provided social media marketing services for a film distributor, promoting trailers and the premiere for a campaign. The Facebook-focused work was part of a region-wide campaign across Latin America. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Diamond Films, Latam Marketing Manager - Industry: Arts, entertainment & music - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 15, 2017 **Feedback Summary**: They managed the geographically diverse project effectively and were able to meet all deadlines, while providing personalized, attentive service through their communication and reports. The marketing campaign had a good impact with better metrics in terms of reach and cost compared to previous work. "“We were able to implement a regional campaign with a great impact and better costs.” " **BACKGROUND** Introduce your business and what you do there. I work for Diamond Films Latin America. We are films distributors, but the company belongs to a holding that distributes audiovisual content throughout Latin America and now Spain. I am head of regional marketing and am in charge of creating all our campaigns. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? The first time I worked with them was in 2017. It was a social media marketing campaign, specifically for Facebook, it was implemented in Mexico, Argentina, Bolivia, Chile, Colombia and Peru. **SOLUTION** What was the scope of their involvement? They managed our regional Facebook for a movie called Valerian, directed by Luc Besson. It involved the promotion of two trailers and the premiere. In this campaign I had an agency division, as it was the first regional campaign we implemented. What is the team composition? They were a team of 5, including an account manager who gave great follow up. During the calls, the manager was always present and some of the rest of the team. How did you come to work with Ingenia? I knew of their agency and decided to stay with them because their performance was very good. I compared them with others from Mexico, Argentina, and Panama and they were the ones who convinced me with the numbers. How much have you invested in them? For the two past campaigns it was about 400,000 pesos [$20,600]. What is the status of this engagement? I first started working with them in April 2017 and then again in August. We will be working with them again for the launch of a movie for the Oscars. For that, they will be managing Facebook, Instagram, and Youtube. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? With them, we were able to challenge the idea that each country to implement their own campaign. We did some research, taking into account the different regions to compare the numbers with the ones Ingenia gave us. For the reach and cost, they improved our figures and that had a great impact on us. We were able to implement a regional campaign with a great impact and better costs. How did Ingenia perform from a project management standpoint? They always met deadlines, even across different time zones. They would always find ways to communicate with me. There was always very good communication and flexibility from their side. What did you find most impressive about them? The personalized attention they give is something I am very happy with. They always send reports promptly, as I have to send them to the studios every 24, 48, and 72 hours and they were always on time. Are there any areas they could improve? Sometimes on the presentation, I had to ask them to send me open files because I had to copy the numbers onto my own format. The first and second times they didn't, though by the third time I asked, they did. If they had asked which format was best for us, it would had been easier for me to work with the numbers. Do you have any advice for potential customers? Be sure they are precise about the format in which they want the numbers to be sent. --- #### Social Media Marketing for Tech Retail Chain **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Nov. 2017 - Ongoing **Project Summary**: Ingenia provides comprehensive social media marketing and analysis on an ongoing basis. They’ve helped create strategies, communications management, and content for Facebook, Instagram, Twitter, and Youtube. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Social Media Analyst, Tech Retail Chain - Industry: Retail - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 13, 2017 **Feedback Summary**: Ingenia offers a multidisciplinary approach that meets all social media needs, as well as strategies that enforce branding with better understanding. Along with a professional and progressive approach, their strong documentation skills and consistent communication continue to impress. "“They have great knowledge about social media management tools.”" **BACKGROUND** Introduce your business and what you do there. I’m a social media analyst for a chain of retail technology stores. We have 1,200 employees and 31 shops around the country. I’m based in the Mexico City corporate offices. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia? Ingenia assisted with all the communications strategies and social media marketing aimed at finding new followers and sales leads. **SOLUTION** What was the scope of their involvement? We were previously working with another agency, but we decided to switch to Ingenia because they presented a more solid, aligned proposal that met our needs as a brand. They offer Facebook Analytics and Insight, Socialbakers, and Google Analytics services. They are also Google Partners, so they’re creating social listening and research strategies that are really helping us understand the communication with our users. Ingenia helps us develop the social media strategy, community management, and content for our Facebook, Twitter, Instagram, and YouTube. They also assist in providing support for our community and users by responding to their comments and handling direct communications with the brand-related e-commerce orders (among other inquires). What is the team composition? We work with approximately eight of their team members per month. We have a yearly contract, but every month consists of a different project with different teams. We have a project manager, social media head, a couple of community and content managers, creative resources, and designers. We also have a couple of managers and executives who help us lead the strategy according to the changes and needs of the retail market. How did you come to work with Ingenia? We chose them because of their cost benefit and because they offered better use of the campaigns of funds acquisitions, which is one of our main growth strategies for 2018. Our yearly budget recommendation was also more optimized with them than other agencies. Ingenia presented a very interesting creative proposal that was very close to what we were looking for as a brand. In terms of cost benefit and communications strategy, they were the agency that best understood our initial briefing. What is the status of this engagement? We started working with them in November 2017. It’s a yearly project from November 2017–2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our goal is to reach an established number of fans, but we don’t have the final result at the moment. Ingenia has a multidisciplinary focus for what we’re looking for. They’re not just focused on social media and digital marketing, and they include different disciplines and perspectives which allow us to understand our brand and how it fits into digital schemes. Everything they’ve shown us is very interesting regarding the findings and searches for our specific industry, speciality, and how they use them to benefit communication with our audience. How did Ingenia perform from a project management standpoint? The project management team is very good and has strong documentation skills. We have a weekly plan that activates creatives daily, so it’s very fluid. We try to communicate all the time from various media forms. It lacks sense of urgency in understanding the business model of the retailer sector in Mexico, but this is part of the learning process. What did you find most impressive about them? Their communications, creativity management, and commitment are very good. They have great knowledge about social media management tools such as Socialbakers and social listening. Are there any areas they could improve? I consider the lack in sense of urgency as something they are just learning and need to understand about the retail industry, which has daily offers. Do you have any advice for potential customers? They are very professional. I really like their startup spirit, and they have great knowledge about new technologies. They also know how to get into projects from a digital perspective, and are completely aware of the current trends. --- #### Platform Development for Online Career Center **The Project** - Services: Web Development - Project size: Confidential - Project length: Nov. 2013 - Ongoing **Project Summary**: Ingenia Agency has been a vital design and development partner for the last 4 years and initially built an online job platform in only 3 weeks, in time for an important expo. The collaboration is ongoing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, OCC Mundial - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 30, 2017 **Feedback Summary**: Ingenia’s involvement is crucial in not only the platform’s success but also in changing the internal team’s perspective of development and design work. The platform has over 3.5 million visitors and 400,000 job applications going through. They’re a trustworthy partner that delivers top quality. ""[T]heir level of customer service is indisputably the best." " **BACKGROUND** Introduce your business and what you do there. I’m the CMO of OCC Mundial, which is Mexico’s largest online job platform. We have 21 years of experience, we count with 13 million registered candidates at different levels, and more than 7,000 companies trust us for their recruitment processes. We have several business units, one of them being the job vacancies and an education unit in which we allow our users to continue growing in their careers. We also offer companies digital advertising so that they may capture this qualified target market that we have on the platform. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ingenia Agency? Four years ago, we had the idea of changing the way people look for jobs in our country. We wanted to create a type of virtual expo online where people could see the job offers in real time and apply. We also wanted to accomplish this within three weeks. **SOLUTION** What was the scope of their involvement? When we called Ingenia Agency, Pablo [CEO, Ingenia Agency] gave us different options. A team of 10–12 creatives came up with the concept of creating a digital job city—a Sim City-type of platform. Every building in the city has a brand for the companies on the job board; the user can click on buildings, they can enter the companies’ virtual offices, and they can also apply through this city. The recruiter also has a platform to view all the people that apply to their vacancies. The project has evolved incredibly in the last 4 years and the last expo was the best we’ve had so far. We had three million visitors for the first version of the expo and broke a record in completing the platform in three weeks. We now do this expo twice a year for two weeks each. Today, we have more than 3.5 million visitors and 400,000 applications. We’ve helped more than 600,000 people find jobs with the expos that we have developed together with Ingenia Agency. What is the team dynamic? Four developers participated on the development side and around 25 people participated in the design process. How did you come to work with Ingenia Agency? Around 7–8 years ago, I was working as a digital development director for the Universidad del Valle de Mexico. I met Ingenia there and liked how they presented their material. I was also very interested in how they took care of their own advertising. When I changed jobs to OCC Mundial, I called Pablo and this job city project idea came up. When they presented the idea of how they pictured the job city and what benefits we would have, we decided that they were the right fit for the project. What is the status of this engagement? We started working with them in November 2013 and it’s an ongoing collaboration. They started with the virtual expo but the quality they deliver up until today has allowed us to give them more projects. They’re also working with us on a platform for university students called OCC Universitarios for all companies interested in reaching the university student target market. We have a network of 450 universities that collaborate with us on these job boards. We also give them other database projects because we have confidence in their work. Ingenia Agency is the only agency that has the necessary licenses to intervene on high-level projects with us. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? An important change for our company that resulted from collaborating with them was that, since we are a digital company, our technology team had the opportunity to diversify the work they did, share that with another company, and change several paradigms that we had. In less than a month, we developed this online job expo together and this was previously unheard of in our company. We had never developed something at this level in such a short time. Ingenia Agency accomplished this with our team and it changed our management team’s perspective to a can-do way of thinking—projects can be done well and in a short timeframe. How did Ingenia Agency perform from a project management standpoint? They have different processes to certify and track all changes and work within the project. I was able to see in their office how they developed code, how they had connections between their team, how they were able to meet the certifications they have, and the commitment they have with their established processes. What did you find most impressive about them? This agency has impressive design and development quality and really good designers and coders. Also, their level of customer service is indisputably the best. Pablo was always in contact with me and we developed a trustworthy relationship. Are there any areas they could improve? There are several areas of opportunity when working with an agency. I can say that in these four years we have worked together, we have evolved so much that we know each other’s way of working and our expectations. I wouldn’t change a thing. Prices are a bit high but it’s nothing that can’t be resolved; Pablo has always been very open to negotiating with us. --- ## Portfolio & Awards ### Taxnotes.com Development Ingenia was part of the global team that built this site that handles over 200,000 documents. This brought interesting challenges that our tecnichal engenieers solved with great ability.  ### Best Buy Social Media Ingenia has been the agency of record for Best Buys Social media Campaings in Mexico. We turned bestbuys social channel in to one of the biggest players in terms of interaction and ecommerce growth. ### Largest Virtual Job fair Ingenia was commisioned to build a virtual Fair that hosted over 300of the largest  companies with 25,000 job vacancies. Inspired by Simcity, we created the logo, the concept and then built one of the most succesfull platforms. We hosted on AWS and recieved over 10 million visitors.  ### Sillicon Valley Premier AI Company Ingenia has been the go to company for sillicon valley to recruit top IT talent in Latam. In this confidential project we sourced our client with 6 Ios Developers, 6 Android Developers and 6 Testers.  ### Mexican Stock Exchange Ingenia built this highly complex website with more than 18,000 pages and 135,000 lines of code. A team of over 60 developers and designers worked to bring this project to life.  The Mexican Stock Exchange recieves millions of vistorsevery month and is the primary source of information for the Mexican Financial markets.  ### Project with Hyatt Project with Hyatt ### Project with Televisa Project with Televisa ### Project with Lego Project with Lego ### Project with Adobe Project with Adobe ### Global Intranet Ingenia was Commisioned by Coca Cola's Largest botller to built one of the largest intranets in the world, with a deploment in 13 countries where the company operates.  ### Industry Recognitions - Showcase Of Web Design In Mexico - Top +30: the best digital marketing agencies in MX - Mercad 2.0 Magazine ## Key Clients - Coca Cola Company ## Packages ## Locations (1) ### The Woodlands, TX (Headquarters) - 25420 Kuykendahl Rd - The Woodlands, TX 77375 - United States - 101 - 150 employees - Phone: 3463347579 ## Contact Ingenia Agency [Send a message](https://clutch.co/profile/ingenia-agency) ### Connect on Social - [LinkedIn](https://www.linkedin.com/in/pablohdzohagan/https://www.linkedin.com/company/ingenia-group/) - [Facebook](https://www.facebook.com/ingeniaagency/) - [X](https://twitter.com/ingeniaagency) - [Instagram](https://www.instagram.com/ingenia_agency/)