Infikey Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the director of Sudd Health, a healthcare technology company focused on providing innovative digital solutions that make healthcare services more accessible, efficient, and patient-centric.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infikey Technologies?

We hired Infikey Technologies to build a complete digital healthcare ecosystem for Sudd Health, including our healthcare website, a comprehensive clinic management system, and Android and iOS applications for remote patient care. Our objective was to streamline clinic operations, improve patient engagement, and enable patients to conveniently access healthcare services and communicate with healthcare providers remotely.

SOLUTION

What was the scope of their involvement?

Infikey Technologies has handled the end-to-end development of our healthcare technology platform. The scope has included designing and developing the Sudd Health website, building a comprehensive clinic management system to manage clinic operations and patient information, and developing Android and iOS mobile applications for remote patient care. The team has been involved in the UI/UX, backend development, database integration, APIs, mobile application development, testing, deployment, and overall technical implementation of the platform.The clinic management system has included modules for patient management, doctor and clinic management, appointments and scheduling, medical records, consultation management, billing and payments, notifications, and administrative controls. The Android and iOS apps have included patient registration and profiles, appointment booking, doctor consultations, remote communication through audio/video and messaging, access to medical information and records, notifications, and other features supporting remote patient care. Infikey Technologies has also integrated the different components so that the web-based management system and mobile applications can work together as a unified healthcare platform.

What is the team composition?

We’ve worked with 10 teammates from Infikey Technologies.

How did you come to work with Infikey Technologies?

We found Infikey Technologies through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $190,000 on this project.

What is the status of this engagement?

We started working with Infikey Technologies in November 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Infikey Technologies has helped us establish a complete digital healthcare infrastructure covering patients, doctors, clinics, and remote care. We’ve been able to centralize clinic operations through the clinic management system, reduce reliance on manual processes, and provide patients with convenient access to appointments and remote consultations through the Android and iOS applications. The website and mobile applications have also strengthened our digital presence and created a scalable foundation for expanding our healthcare services.We’ve seen a noticeable shift toward digital workflows, particularly for appointment management, patient communication, and remote consultations. While we’re still collecting data for precise long-term percentages, the centralized clinic management system has reduced manual coordination and made day-to-day operations more efficient. The mobile applications have also increased the convenience of digital patient interactions, giving us a stronger foundation for further digital adoption. We estimate that manual coordination time has reduced by around 30%–40% since implementing the system, particularly for appointment scheduling, patient information management, and communication between clinics and patients. Our staff has found the centralized system easier to manage and less dependent on manual follow-ups. Patients have also responded positively to the convenience of accessing appointments, consultations, and remote care through the mobile applications.

How did Infikey Technologies perform from a project management standpoint?

Infikey Technologies has managed the project in a structured and professional manner. Communication has been consistent throughout the development process, and the team has been responsive to our requirements and feedback. They’ve maintained regular updates, coordinated the different stages of development effectively, and worked through changes and technical requirements as they’ve come up. Overall, the team has delivered within the agreed timeline, with appropriate attention given to testing, revisions, and final deployment.We’ve communicated with Infikey Technologies through virtual meetings and emails or messaging apps.

What did you find most impressive about them?

What has impressed us most is Infikey Technologies’ ability to understand the complexities of a healthcare environment and translate our requirements into a practical, connected technology solution. Rather than treating the website, clinic management system, and mobile applications as separate projects, they’ve approached them as parts of one integrated healthcare ecosystem. Their responsiveness to our feedback, willingness to accommodate evolving requirements, and focus on building a scalable solution have been particularly valuable to us.

Are there any areas they could improve?

We’ve been very satisfied with Infikey Technologies’ work and haven’t experienced any significant shortcomings during the project. The team has been highly responsive, accommodating, and proactive throughout the engagement. They’ve consistently gone beyond our expectations, especially when handling evolving requirements and technical challenges. Their commitment to delivering a complete and reliable healthcare technology solution has made the overall experience very positive.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a music company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infikey Technologies?

We needed someone to develop our website and mobile app.

SOLUTION

What was the scope of their involvement?

They developed our Android music app as well as our website. We provided Infikey Technologies with wireframes before they started their development process. They already completed the mobile app and website, and they’re now focused on implementing changes on our platforms.

They’re also spearheading our PPC and SEO efforts. Currently, I work closely with their team on keyword research. They’ve also proposed social media marketing services where they’ll do the postings for us, but we haven’t decided on that yet.

What is the team composition?

Since they’re a new company and due to the effects of COVID-19, they only have 10–15 people. As a result, we’ve only been in contact with three people from Infikey Technologies, including their CEO, main developer, and digital marketing lead. 

How did you come to work with Infikey Technologies?

I was searching for a website development company in India, and I found Infikey Technologies’ Google ad. I also requested many companies for a quotation on our web development and mobile app development project.

In the end, Infikey Technologies’ quotation was reasonable, and they offered great services such as continued maintenance after development. We also saw that their third-party clients were 100% happy with them. On top of that, their owner was one of the top experts when it comes to cybersecurity and AWS services in India. He was also very friendly and humble. Above all, they could provide 24/7 services. 

What is the status of this engagement?

We started working together in January 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Infikey Technologies is cooperative and humble. On top of that, they provide good services. Thanks to them, our website is running well, and it’s fast, flexible, and mobile-friendly. Moreover, the reviews that we’ve received for our app on Google Play Store have been positive.

None of our users have complained about our mobile app or website. In fact, our end users enjoy the music portal the team has created. We also appreciate that they’re quick to change or fix any technical issues on our platforms. Overall, we have a good experience working with them and if we have future projects, we’ll surely partner with Infikey Technologies.

How did Infikey Technologies perform from a project management standpoint?

My boss often communicates with their team through phone calls and email. I only call them when my boss isn’t available. Their team is very friendly, and I can reach out to them if we have problems. Whenever I ask them questions related to our app, they always respond. Moreover, in case we need changes done, they complete them within 2–3 hours. Overall, they deliver what they promise.

What did you find most impressive about them?

I’m impressed that they always quickly respond to us.

Are there any areas they could improve?

I don’t have any suggestions on areas they can improve since we haven’t experienced any challenges.

Do you have any advice for potential customers?

I recommend working with Infikey Technologies if you’re looking to develop your website or Android and iOS app. Their main expertise is AWS cloud services, but they’re also well-versed in tech stack such as Flutter, React Native, and Node.js. Their team can also provide digital marketing services.