Indi IT is a custom software development company and the chosen outsourcing partner to global businesses from Fortune 500 to disruptive startups for over a decade now. With us comes the experience of successfully handing over 1300+ digital products & e-marketing projects across varied verticals & industries.
Served Fortune 500 companies with our expertise in
✓ Web Application Development
✓ Mobile App Development
✓ E-Commerce Application Development
✓ UI / UX Development
✓ Digital Transformation
✓ Blockchain Development
✓ DevOps Consulting
✓ Cloud Computing
Our process is clean : You share your idea, we add our insights, we fix the scope together, we design & you approve, development starts followed by milestone-based mutual testing - where we ensure functionalities are met & you try your brainchild hands-on and it ends with a fruitful launch & complimentary support.
Shaping Future in Major Tech Stack over a Decade now:
✓ Ruby on Rails, Python, PHP, Node.js, Java and .NET
✓ Mobile Development (React Native, Flutter, Swift, Kotlin)
✓ Augmented and Virtual, plus Mixed reality (Unity 3D, ARCore, ARKit)
✓ Data Science (AI, ML, IOT, NLP & Computer Vision)
Our digital solution pro consultants help you take a fresh look at your project idea to curb chances of risk. Parallelly, chalk out a market-winning competitive advantage along with our innovative digital marketing maestros.
We at Indi IT believe that an informed start is better than a quick start (and a not-that-happy end!) for any project. So, we prioritize blueprinting your vision into our team first. We ask, we confirm and only then, with an assurance to deliver the project from your head to hand, we start off!
Min project size
$50,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Sahibzada Ajit Singh Nagar, India
Year founded
Founded 2011
2 Locations
Sahibzada Ajit Singh Nagar , India
Sahibzada Ajit Singh Nagar , India
No have been added yet...
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
Indi IT Solutions offers competitive pricing and strong value for cost, with clients noting budget alignment and good culture fit. Specific project costs weren't disclosed, but feedback emphasizes their responsiveness, timely deliveries, and effective project management across various client sizes.
Several clients mentioned that more comprehensive documentation on code structures, APIs, and system architectures could facilitate easier maintenance and future development by other teams. This was an area identified for potential improvement.
Innovative and Creative Solutions
Indi IT Solutions was recognized for their innovative thinking and creative problem-solving abilities. Clients valued the team's proactive approach to exploring new technologies and development techniques, which enhanced the functionality and usability of the solutions provided.
Positive Client Feedback and Satisfaction
Clients consistently praised Indi IT Solutions for their commitment to delivering high-quality work, timely project management, and responsiveness to feedback. Many clients highlighted the team's ability to meet project milestones and exceed expectations, contributing to increased user satisfaction and positive client relationships.
Focus on Continuous Improvement and Adaptability
Clients appreciated the team's adaptability and commitment to continuous improvement, which involved incorporating user feedback and evolving project needs into ongoing updates. This focus contributed to the long-term success of the solutions provided.
Expertise in Diverse Software Solutions
Indi IT Solutions demonstrated expertise in developing a wide range of software solutions, from mobile apps and web platforms to complex systems like CRM and MES. Clients appreciated their technical proficiency in areas such as AI, machine learning, and user-centric design, which led to successful project outcomes.
Commitment to Client-Centric Approach
The company was noted for its client-centric approach, with a strong focus on understanding client needs and providing tailored solutions. This dedication fostered positive relationships and resulted in successful project outcomes, as reflected in client feedback.
Mobile App Development for Insurance Solutions Company
Mobile App Development
$200,000 to $999,999
Jan. 2023 - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They proactively sought out creative ways to address challenges and optimize outcomes."
May 20, 2024
Head of Product, Direct Line Group
Richard Sibley
Verified
Financial services
Bramley, England
10,001+ Employees
Online Review
Verified
Indi IT Solutions developed a car maintenance app for an insurance solutions company. They worked on front- and backend development, third-party integration, document storage, testing, deployment, and support.
The client was satisfied with Indi IT Solutions’ work and performance. The team managed the project using agile methodologies, met goals, and was responsive and flexible to changes. They kept everyone in the loop and stood out for their innovative approach and willingness to push boundaries.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Product of Direct Line Group
Describe what your company does in a single sentence.
We provide innovative and trusted insurance solutions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
Development of the App
Automate Car Maintenance Reminders
Fuel Price Comparison and Alerts
Parking Finder
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
Pricing fit our budget
Company values aligned
How many teammates from Indi IT Solutions were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work involves planning, designing, and developing the Caha app, including frontend and backend development, integration of third-party services, secure document storage, notification system, testing, deployment, and post-deployment support. Key deliverables include:
detailed requirements documentation,
UI designs,
frontend and backend codebase,
integrated APIs,
secure document storage mechanism,
deployed app,
and post-deployment support plan.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
User Engagement Metrics: Increased user engagement metrics such as active users, session duration, and frequency of app usage indicate successful adoption and satisfaction with the app.
Retention Rate: A high retention rate, measured by the percentage of users who continue to use the app over time, demonstrates the app's ability to retain users and provide ongoing value.
Customer Feedback and Ratings: Positive feedback from users through app store reviews, customer surveys, or direct feedback channels, along with high app ratings, indicate user satisfaction and validate the success of the app in meeting their needs.
Reduction in Manual Tasks: Quantifiable reductions in time spent on manual tasks related to car ownership, such as searching for fuel prices, parking locations, or managing documents, demonstrate the app's efficiency and effectiveness in streamlining processes.
Technical Performance Metrics: Monitoring technical performance metrics such as app uptime, loading times, and error rates helps assess the app's reliability, scalability, and overall performance.
Compliance with Regulatory Requirements: Ensuring compliance with regulatory requirements related to data privacy and security, particularly regarding the storage and handling of sensitive user information, demonstrates the app's trustworthiness and to industry standards.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
As the product head, I'm impressed with how Indi IT tackled our project using Agile methods. They divided tasks into smaller bits, which made it easier to handle and adjust as needed. This approach kept things flexible and responsive to changes, ensuring we kept moving forward and meeting our goals. With regular check-ins and quick adjustments, they made sure everyone stayed in the loop, and we were able to involve the client every step of the way. It's clear that their Agile approach played a big role in the project's success.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Most unique aspects of Indi IT is their innovative thinking and willingness to push boundaries. They didn't just settle for conventional solutions; they proactively sought out creative ways to address challenges and optimize outcomes.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
While their development work was excellent, providing more comprehensive documentation on code structures, APIs, and system architectures could facilitate easier maintenance and future development by the other teams.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Infrastructure Dev for Real Estate Company
Web Development
$10,000 to $49,999
Mar. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The support among team members has made the work enjoyable, even during hard moments."
May 10, 2024
Managing Director, Royal Realtors Group
Deven Shah
Verified
Real estate
Mumbai, India
51-200 Employees
Online Review
Verified
A real estate company employed Indi IT Solutions to improve their website infrastructure. Providing good value for the cost of their services, the team accomplished challenging tasks on time.
Indi IT Solutions’ efforts were met with positive acclaim, and the team worked as an extension of the clients's team. Their communicative and responsive approach strengthened their camaraderie with the client and ultimately resulted in a seamless partnership and productive projects.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of Royal Realtors Group
Describe what your company does in a single sentence.
We are a Real Estate company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
Improve the Infrastructure of our website
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Indi ti solutions have helped deliver some challenging work which we were struggling to accomplish. And they Improved the infrastructure of our website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Indi it solutions are excellent. They have a smart group of people who are eager to assist us in achieving our objectives.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
During our most recent project, I had the pleasure of working with an amazing project manager, of whom I cannot say enough good things. She showed great leadership qualities by consistently inspiring and focusing the group. A strong point was the communication, which included explicit directions and frequent updates. They handled any problems that came with efficiency and originality since they were skilled at fixing problems.
All things considered, this project manager was instrumental in making the project a success, and I heartily endorse their services to anyone looking for a knowledgeable and trustworthy project manager.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Our strong camaraderie as a team has been the key to our success, and I look forward to many more pleasurable and productive projects together. The support among team members has made the work enjoyable, even during hard moments.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Development & UX/UI Design for Software Co
Custom Software DevelopmentUX/UI DesignWeb Development
$200,000 to $999,999
Jan. 2023 - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Indi IT Solutions exhibited excellent overall performance."
Apr 23, 2024
Owner, BRiDDG
Shahed Behjat
Verified
Other industries
Thousand Oaks, California
1,001-5,000 Employees
Online Review
Verified
Indi IT Solutions developed a web app for a software company. The team also designed the app's UX/UI, built a search tool, and features for user connections.
Thanks to Indi IT Solutions' efforts, the client saw a steady increase in user adoption rates. The team's user-centric focus was evident. The team's adaptability and responsiveness allowed them to align the project with evolving user needs. The client praised the team's overall performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of BRiDDG
Describe what your company does in a single sentence.
I am an entrepreneur creating a groundbreaking platform developed with the help of INDI IT called BRIDGG. We are not just another website; we are a bridge connecting the fragmented college experience. We're more than just features; we're a community builder, fostering connections and providing the resources students need to thrive.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
User-Friendly Interface: Ensure an intuitive design.
Advanced College Search: Develop a comprehensive search tool.
Dynamic College Comparison: Enable informed decision-making.
Networking Opportunities: Build features for user connections.
Scalability and Performance: Ensure a scalable and efficient architecture.
SOLUTION
How did you find Indi IT Solutions?
Online Search
Fiverr
Why did you select Indi IT Solutions over others?
High ratings
Good value for cost
Company values aligned
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for BRiDDG was a comprehensive web application development project that focused primarily on user-centric features. The main goal was to design an intuitive and visually appealing interface that could enable seamless navigation and accessibility across various devices. The project delivered essential features such as a dynamic newsfeed for sharing projects and working culture, robust group functionality for collaborative discussions, an enhanced passion project showcase with multimedia capabilities, and advanced tools for college search and comparison. The development process prioritized scalability and performance to ensure a smooth user experience while providing the necessary room for potential growth. Security measures were also implemented to protect user data and uphold compliance with data protection regulations. Additionally, the project included the creation of networking opportunities through features that connected users based on shared interests, majors, or career goals. The project emphasized continuous improvement, with mechanisms for collecting and integrating user feedback into ongoing updates to meet evolving user needs. Overall, the scope aimed to deliver a feature-rich, secure, and user-friendly BRiDDG web application.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
* Feature Adoption Rates: Analyzed the adoption rates of key features like the news feed, group discussions, and passion project showcases. Increasing usage over time demonstrated successful implementation and user acceptance. * College Search and Comparison Utilization: Monitored how frequently users utilized the college search and comparison tools, indicating their effectiveness in aiding decision-making. Higher utilization implied usefulness to the user base. * Networking Growth: Evaluated the growth of user networks over time, considering factors such as new connections made and group memberships. A growing network indicated successful networking features. * Feedback and User Satisfaction: Collected feedback through surveys or user reviews to gauge satisfaction levels. Positive feedback and high satisfaction scores indicated a successful user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout the project, a user-centric focus was evident. Regular check-ins allowed for continuous feedback loops, emphasizing the importance of user satisfaction and preferences. The team's adaptability played a vital role in accommodating changes and aligning the project with evolving user needs, reflecting a commitment to delivering a tailored and successful Briddg web application. In essence, their project management approach was marked by adaptability, responsiveness, and an unwavering commitment to delivering a highly effective and user-friendly solution.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive about this company was its exceptional ability to seamlessly integrate complex features into the BRiDDG web application while maintaining a strong focus on user experience.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
Indi IT Solutions exhibited excellent overall performance. A potential area for improvement lies in further enhancing collaboration between the development team and end-users, particularly during the testing phase. Actively engaging end-users in the testing process and obtaining more extensive feedback prior to the final release could yield valuable insights into user preferences and expectations, contributing to the continuous improvement of the product.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Rental Services Company
API DevelopmentCustom Software DevelopmentWeb Development
$50,000 to $199,999
Mar. - Dec. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was responsive to changing needs and requirements."
Apr 21, 2024
CEO, Share The Brick
John Lippa
Verified
Real estate
Toronto, Ontario
1-10 Employees
Online Review
Verified
Indi IT Solutions created an online platform for a rental services company. The project included customized profile forms, a multi-category listing system, a project incubator, and an accessible admin section.
Retention rates, demand for rentals, successful collaborations, and revenue all increased over time. Indi IT Solutions had clear timelines and contingencies. They communicated effectively and conducted regular status meetings to address concerns and questions. They were adaptable and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Share The Brick
Describe what your company does in a single sentence.
Share The Brick is a Toronto-based company whose main goal is to provide a platform fully dedicated to sharing space.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
To provide a platform fully dedicated to sharing space.
Platform where more than one user can rent the same space.
A community where individuals can connect with others interested in renting the same location and collaborate on sharing the space.
SOLUTION
How did you find Indi IT Solutions?
Other Through Upwork
Why did you select Indi IT Solutions over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Create a platform exclusively for retail sector users (landlords and retailers) to list and rent properties, collaborate, and form partnerships. Key features include customized profile forms, a multi-category listing system, a project incubator (Brick), and an accessible admin section. The goal is to enhance user experience and foster collaboration in the retail sector.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
User Engagement Metrics:
Increased user registration and activity. Higher user retention rates over time.
Listing Metrics:
A growing number of property listings by landlords.
A rising demand for rentals or collaborations by retailers.
Collaboration and Partnership Metrics:
The number of successful collaborations initiated through "The Brick."
Increased interactions and engagements within collaboration teams.
Financial Metrics:
Increased revenue from premium listings or memberships.
Positive ROI and sustainable financial growth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Timely Deliveries: The project team consistently meets or exceeds established timelines for project milestones and deliverables. They have a well-structured project plan with clear deadlines and contingencies.
Clear Communication: Effective and transparent communication was maintained throughout the project. Regular status meetings, progress updates, and channels for addressing concerns or questions are established.
Adaptability: The team was responsive to changing needs and requirements. They have the ability to adjust the project plan and resource allocation as necessary to accommodate evolving priorities.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
What did you find most impressive or unique about this company?
I've observed their strong commitment to employee development and growth, which is evident in their ongoing training initiatives and the opportunities they offer to tackle challenging tasks with guidance from team leaders.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
While their developed apps are undoubtedly fast and secure, I believe there's an opportunity for further enhancement in cybersecurity. Although it may not align with their current focus, establishing a dedicated cybersecurity team could not only fortify their security measures but also position them as a formidable competitor in the market.
RATINGS
5.0
"I will continue to use Indi IT Solutions moving forward."
Quality
5.0
Service & Deliverables
"I am very happy with the final product."
Schedule
5.0
On time / deadlines
"Changes were always delivered on time."
Cost
5.0
Value / within estimates
"In comparison to other companies, the cost savings were there with great value and quality work."
Willing to Refer
5.0
NPS
"I have already recommended Indi It Solutions to others.
E-Commerce Platform for Electronic Cigarette Retailer
E-Commerce DevelopmentWeb DesignWeb Development
$50,000 to $199,999
June 2020 - Aug. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their approach to addressing situations, problems, and challenges was distinctive."
Apr 17, 2024
Founder & CEO, ZeeCigs
Shawn Kaufmann
Verified
Other industries
Austin, Texas
11-50 Employees
Online Review
Verified
Indi IT Solutions developed an e-commerce platform for an electronic cigarette retailer. The team incorporated a referral program, redeemable points system, affiliate system, and security measures.
Indi IT Solutions completed all milestones and tasks on time, demonstrating exceptional project management. They also kept the client updated on their progress and responded to unexpected challenges with their creative problem-solving skills. Overall, they fostered a collaborative work environment.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and CEO of ZeeCigs
Describe what your company does in a single sentence.
Zee Cigs has been a trusted source for Electronic Cigarettes and vape supplies since 2009, offering a wide range of eCig units, over 50 flavors for free sampling, and exceptional product warranties, including premium models like Joyetech, all backed by our commitment to quality and customer satisfaction.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
A platform where users can order e-cigarettes
Along with ordering they can refer specific product to their friends and earn some points which will help them in buying their next e-cigarettes
Affiliate system for selling a product on your blog or website and earn some commission on every sale
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
High ratings
Good value for cost
Dedicated and Focused
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work entails the creation of a comprehensive e-cigarette ordering platform that caters to users seeking an intuitive and secure online shopping experience. It includes the integration of a referral program, empowering customers to refer specific products to friends and accumulate redeemable points, thus fostering user engagement and incentivizing loyalty.
Additionally, an affiliate system is seamlessly incorporated, allowing users to promote products on their websites or blogs and earn commissions on successful sales. The platform encompasses user management, e-commerce functionality, a points system, robust security measures, and reporting tools.
With scalability, compliance, and user support in focus, the project aims to provide a feature-rich and user-friendly environment for electronic cigarette enthusiasts while offering opportunities for users to earn rewards and commissions.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Order Volume: Tracking the increase in the number of e-cigarette orders placed through the platform as an indicator of its popularity and effectiveness.
Referral Conversion Rate: Monitoring the percentage of referred friends who make a purchase, reflecting the success of the referral program.
Points Redemption Rate: Measuring how frequently users redeem their accumulated points, indicating the attractiveness of the incentive system.
Affiliate Sales and Commissions: Analyzing the growth in affiliate-driven sales and commissions paid out, highlighting the effectiveness of the affiliate system.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The company displayed commendable project management throughout the endeavor. They adhered to established timelines, ensuring key items and milestones were delivered on time. Their project management team demonstrated proactive communication, consistently keeping stakeholders updated on progress and promptly addressing inquiries or concerns.
Whenever unexpected challenges arose, the team responded swiftly and efficiently, employing creative problem-solving to keep the project on track. The quality of deliverables met or exceeded expectations, reflecting their commitment to excellence. Collaboration between the project team and stakeholders was highly cooperative, fostering a productive and harmonious work environment.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
What did you find most impressive or unique about this company?
Their approach to addressing situations, problems, and challenges was distinctive.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
They must promote diversity and inclusion within the organization to foster a more inclusive and creative work environment.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
CRM System Implementation for Development Firm
Custom Software DevelopmentWeb Development
$50,000 to $199,999
Apr. 2018 - Aug. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their level of dedication and responsiveness truly set them apart."
Mar 30, 2024
CFO, Prescient Crossborder
Michael Bennett
Verified
Business services
Irvine, California
11-50 Employees
Online Review
Verified
Indi IT Solutions was hired by a development firm to implement a comprehensive CRM system for their global operations. The goal was to improve tracking and management processes and add useful features.
The CRM system implemented by Indi IT Solutions increased business development efficiency and customer satisfaction. The standardized processes also reduced data entry errors and inaccuracies, meeting expectations. The team's customer service and dedication to the project made them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Financial Officer of Prescient Crossborder
Describe what your company does in a single sentence.
Prescient Crossborder Business Consulting is a global development firm specializing in guiding companies through international business ventures, mergers and acquisitions, strategic planning, and financial transactions, leveraging the expertise of industry leaders and a vast network to seize emerging market opportunities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
Prescient Crossborder Business Consulting hired INDIIT to implement a comprehensive CRM system tailored to their global operations.
The goal was to integrate a robust software solution to enhance client relationship management, streamline deal tracking and management processes, and improve overall business development efficiency.
Create CRM with features like multi-language and multi-currency support, global contact management, customizable dashboards and reports, integration with email and calendar systems, mobile accessibility, security and compliance measures, workflow automation, and integration with external data sources.
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
High ratings
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of implementing a comprehensive CRM system for Prescient Crossborder Business Consulting involves the integration of a robust software solution tailored to the company's global operations. This project aims to enhance client relationship management, streamline deal tracking and management processes, and improve overall business development efficiency.
The CRM system will encompass features such as multi-language and multi-currency support, global contact management, deal tracking, customizable dashboards and reports, integration with email and calendar systems, mobile accessibility, security and compliance measures, workflow automation, and integration with external data sources.
This initiative seeks to empower Prescient Crossborder's core team of industry leaders and executives with the tools necessary to leverage their extensive network, identify key market opportunities, and drive success in emerging markets across the US, Europe, and Asia.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project that demonstrated progress or success included:
Increased Efficiency: The time saved in client relationship management and deal tracking processes was measured, showcasing streamlined workflows and automation provided by the CRM system.
Enhanced Client Satisfaction: Clients were surveyed to gauge their satisfaction levels with the improved communication, responsiveness, and personalized interactions facilitated by the CRM system.
Improved Deal Management: The number of deals closed and the time taken to complete each deal were tracked before and after the implementation of the CRM system, demonstrating improved deal management efficiency.
Reduction in Errors: The decrease in data entry errors and inaccuracies was monitored through the use of standardized processes and data validation features offered by the CRM system.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
INDI IT Solutions did a great job managing the project to create the CRM system for Prescient Crossborder Business Consulting. They always finished their work on time and were quick to address any concerns from the client. They made sure to stick to the schedule they set for the project. This meant they completed each part of the work when they said they would. This helped keep everything running smoothly and made the client feel confident about how things were progressing.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One standout aspect of our experience with Indi IT Solutions was their remarkable attention to customer service. They consistently went above and beyond to address any concerns or questions we had, making us feel supported and valued throughout the entire development process. Their level of dedication and responsiveness truly set them apart and made our collaboration with them a positive and rewarding experience.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
While our experience with Indi IT Solutions was overwhelmingly positive, if there was one aspect to improve upon, it would be their response time to occasional minor issues that arose post-implementation.
While they were generally quick to address any concerns, there were a few instances where we felt the resolution process could have been slightly more expedient. However, this was a minor issue in the context of our overall collaboration, and it did not significantly impact our satisfaction with their services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Financial Services Company
Mobile App DevelopmentUX/UI Design
$10,000 to $49,999
May - Dec. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was very admirable to see how committed they were to producing a high-quality product."
Mar 13, 2024
Founder & Group CEO, Incred Financial Service
Bhupinder Singh
Verified
Financial services
Mumbai, India
1,001-5,000 Employees
Online Review
Verified
A financial services firm hired Indi IT Solutions to build a mobile app that would allow users to apply for personal loans. The site was expected to have robust security features and a user-friendly design.
The final app came out exactly as expected — it had top-notch security features and was easy to use. Indi IT Solutions leveraged their knowledge and technical expertise to deliver superior solutions. Moreover, their strong adherence to deliver high-quality outputs was truly commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & Group CEO, InCred of Incred Financial Service
Describe what your company does in a single sentence.
InCred is a new-age financial services group that leverages technology & data-science to make lending quick & easy. InCred is credit for Incredible India. We use technology & data-science to make lending quick, simple & hassle-free. We believe traditional ways of lending can exclude those most in need because of outdated, rigid & often inefficient processes
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
In creating the InCred app, we worked closely with Indi IT Solutions, and it went really well. They understood our goals and objectives from the beginning. With frequent updates during the development process, communication proceeded without a hitch.
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
Great culture fit
Good value for cost
communication
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Mobile App Development project was focused on creating a seamless platform for individuals to apply for Personal Loans through the InCred App. Whether users were planning significant life events like weddings or dream holidays, or facing unexpected medical emergencies, InCred Personal Loans offered a solution with numerous benefits. Through this app, users could experience the convenience of a complete mobile application process, ensuring hassle-free access to funds.
Moreover, the promise of quick loan disbursals and flexible repayment options added to the appeal. With the InCred App, obtaining financial assistance was not only efficient but also tailored to individual needs. Users didn't hesitate; they downloaded the InCred App and took control of their financial future.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
In terms of technical expertise, Indi IT Solutions excelled. Superior security features and an easy-to-use design made the InCred app a considerable improvement in user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The dedication to quality displayed throughout by Indi IT Solutions was clear. It was very admirable to see how committed they were to producing a high-quality product.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The dedication of Indi IT Solutions to innovation was one of the things that really struck us. They continuously showed initiative throughout the project by investigating novel technologies and development techniques to improve the app's usability and usefulness.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
During the middle stages of the project, there was room for improvement in Indi IT Solutions' responsiveness to feedback. Although they typically welcomed input and suggestions, there were occasional instances where the implementation of requested changes or addressing of feedback took longer than anticipated.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Manufacturing Tech Company
Custom Software DevelopmentMobile App Development
$50,000 to $199,999
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed me the most about Indi IT Solutions was their unwavering dedication to our project's success."
Feb 19, 2024
CEO, FactoryWorx
Mergen Pillay
Verified
Information technology
Melbourne, Australia
201-500 Employees
Online Review
Verified
Indi IT Solutions has helped a manufacturing technology firm build a manufacturing execution system with custom functionalities. The solution would enable users to streamline their manufacturing processes.
With the new solution, the client has seen improvements in terms of production efficiency, quality control, and resource utilization. Indi IT Solutions took the time to fully understand the project, enabling them to deliver a final product that aligned with the client's vision. They were also flexible.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of FactoryWorx
Describe what your company does in a single sentence.
Factoryworx is a leading provider of Manufacturing Execution System (MES) software, specializing in digital transformation for manufacturing organizations through unified Business Intelligence, Performance Management, and Predictive Analytics solutions, driving continuous improvement towards world-class manufacturing status.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
creation of an intricate Manufacturing Execution System (MES) featuring cutting-edge capabilities like anomaly detection and predictive maintenance algorithms powered by artificial intelligence.
Dashboard customization to deliver real-time data for maximizing resource use
strengthening stakeholder collaboration and improving quality control.
Integration of inventory modules to guarantee ideal stock levels and energy management tools to track consumption and improve utilization. smooth connection with current systems to enable data sharing and functionality for logistics management to optimize supply chain processes.
Implementing asset management and maintenance modules will improve production planning and reporting capabilities for effective production management, as well as equipment uptime.
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
Good value for cost
Company values aligned
communications skills
How many teammates from Indi IT Solutions were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A complex Manufacturing Execution System (MES) with a plethora of state-of-the-art features designed to improve all facets of manufacturing processes had to be developed as part of the project. The MES was created to maximize resource usage, enhance quality control, and facilitate stakeholder communication. Features include configurable dashboards offering real-time information and Artificial Intelligence algorithms for predictive maintenance and anomaly detection.
Inventory management modules made sure that the right amount of product was always on hand, while energy management systems tracked and optimized usage. Data sharing was made easier by seamless integrations with current systems, and supply chain operations were optimized by logistics management tools. Equipment uptime was optimized by maintenance and asset management modules, and effective production management was made possible by production planning and reporting features.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The quantifiable results included:
Decrease in unplanned downtime of industrial equipment as a consequence of using anomaly detection and predictive maintenance algorithms.
Enhanced production efficiency: After the MES platform was put into place, improvements in production efficiency indicators like cycle time, throughput, and overall equipment effectiveness (OEE) were monitored.
Enhancement of quality control: Saw how MES quality control features reduced the quantity of errors or rework needed, resulting in better-quality goods.
Improved resource utilization: Assessed the efficiency of using resources, such as labor, supplies, and machinery, by utilizing real-time data from modules for inventory management and configurable dashboards.
Simplified supply chain operations: evaluated the efficiency improvements in supply chain management brought about by aspects of logistics management and seamless integrations, such as shorter lead times, better inventory turnover, and higher rates of on-time delivery.
User satisfaction: Stakeholders and end users were surveyed to determine how satisfied they were with the MES platform's usability, functionality, and capacity to satisfy their goals and demands.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Agile approaches were used by Indi IT, which was very helpful to the project's success. They demonstrated flexibility and response to our changing needs by constantly delivering products on schedule. Their agile methodology ensured that requirements were addressed efficiently by facilitating clear communication and effective coordination.
They were a vital partner in the success of our project since, overall, their project management was marked by speed, flexibility, and a strong dedication to fulfilling our objectives.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me the most about Indi IT Solutions was their unwavering dedication to our project's success. They invested the time and effort to thoroughly understand our specific needs and objectives, ensuring that every aspect of the MES platform they developed was perfectly aligned with our requirements. Their attention to detail and commitment to delivering a tailored solution were evident throughout the entire process, from initial discussions to the final implementation.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
One aspect where Indi IT Solutions could potentially improve is in their proactive suggestion of alternative solutions or innovative ideas during the development process. While they effectively delivered on our specified requirements, there were opportunities where they could have offered additional insights or recommendations to further enhance the functionality or usability of the MES platform.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Trailer Manufacturing Company
Custom Software Development
$200,000 to $999,999
Oct. 2020 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their dedication and professionalism were instrumental in the project's success."
Feb 15, 2024
CEO, Graham Lusty Trailers (GLT)
Shay Chalmers
Verified
Manufacturing
Brisbane, Australia
51-200 Employees
Online Review
Verified
Indi IT Solutions developed a material requirements planning software for a trailer manufacturing company. The system had purchasing, scheduling, stock control, and shipping features to optimize operations.
The client was satisfied with Indi IT Solutions' work and performance. The team managed the project well and delivered on time; they were responsive to the client's needs and stood out for their problem-solving skills. Their flexibility, technical know-how, and dedication ensured a smooth project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Graham Lusty Trailers (GLT)
Describe what your company does in a single sentence.
We are a premier trailer manufacturing company, offering comprehensive services and support for a wide range of trailer types, from end tippers to race car transporters, ensuring quality and reliability throughout their operational lifespan.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish? Develop an MRPs (Material Requirements Planning) software with comprehensive modules including:
Quotation/Estimating,
Sales Order Processing,
Works Order/Router Design,
MRP System,
Purchasing,
Scheduling,
Shop Floor Data Capture,
Stock Control,
Time Clock/HR,
Costing/Reporting,
Shipping/Invoicing,
Quality Control/ECR
Ensure accuracy in quoting and efficiency in order processing.
Enable manufacturing control and demand-supply alignment.
Implement real-time data capture and inventory management.
Design, test, and deploy the software for efficient manufacturing operations.
SOLUTION
How did you find Indi IT Solutions?
Online Search
Why did you select Indi IT Solutions over others?
High ratings
Good value for cost
communication
How many teammates from Indi IT Solutions were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
This project was about developing an MRPs (Material Requirements Planning) Software with modules for Quotation/Estimating, Sales Order Processing, Works Order/Router Design, MRP System, Purchasing, Scheduling, Shop Floor Data Capture, Stock Control, Time Clock/HR, Costing/Reporting, Shipping/Invoicing, and Quality Control/ECR. It will facilitate accurate quoting, efficient order processing, manufacturing control, demand-supply alignment, various purchasing methods, scheduling capabilities, real-time data capture, inventory management, HR functions, KPI reporting, shipping/invoicing, and quality control compliance. The software will be designed, tested, and deployed to optimize manufacturing operations efficiently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project were:
Increased efficiency in quoting and order processing, measured by a reduction in lead times or processing times.
Improved accuracy in inventory management, demonstrated by a decrease in stock discrepancies or inventory errors.
Enhanced manufacturing control, evidenced by a reduction in production bottlenecks or delays.
Increased alignment between demand and supply, as shown by a decrease in stockouts or excess inventory.
Higher employee productivity, measured by improvements in time tracking or HR functions.
Greater visibility into manufacturing operations, demonstrated by improved reporting and analytics capabilities.
Enhanced customer satisfaction, measured through feedback or surveys on order fulfillment and product quality.
Reduced shipping errors and invoicing discrepancies, resulting in fewer customer complaints or returns.
Compliance with quality control standards, evidenced by a decrease in non-conformance reports or corrective actions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was exceptional, ensuring timely delivery of items and prompt response to our needs. Communication was seamless, and they showed impressive problem-solving skills when challenges arose. INDIIT's flexibility and willingness to accommodate changes were greatly appreciated, and they actively sought our feedback throughout the process. Overall, their dedication and professionalism were instrumental in the project's success, and we highly recommend them for any software development needs.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The technical know-how and capacity of Indi IT Solutions to convert our complicated requirements into a reliable and approachable software solution was the factor that we found most appealing.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
Area where they can improve is in their level of transparency regarding project progress and potential challenges.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile App Development for Software Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
$50,000 to $199,999
Mar. 2021 - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their unwavering availability, even on short notice, demonstrated a high level of responsiveness and support."
Feb 2, 2024
VP of Marketing, Software Company
Anonymous
Verified
Other industries
Philadelphia, Pennsylvania
11-50 Employees
Online Review
Verified
Indi IT Solutions developed a web and mobile app for a software company. They also implemented a lead scoring program and a follow-up system for the top-engaged prospects from the client's active campaigns.
Indi IT Solutions met every project milestone and delivered the outputs as scheduled. Their team demonstrated a well-organized project management approach and responded promptly to the client's needs and concerns. They also impressed the client with their availability and client-centric approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Marketing of a software company.
Describe what your company does in a single sentence.
We are a company at the forefront of revolutionizing digital selling by offering a comprehensive suite of solutions encompassing multi-channel outreach automation, prospect data, AI-powered messaging, go-to-market strategy, lead scoring, and more, streamlining lead generation and significantly enhancing sales productivity for revenue teams.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Indi IT Solutions to accomplish?
Implementing a follow-up system for top engaged prospects from active campaigns
SOLUTION
How did you find Indi IT Solutions?
Online Search
upwork
Why did you select Indi IT Solutions over others?
High ratings
Good value for cost
How many teammates from Indi IT Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work entails the development of an all-encompassing web application specifically tailored for the implementation of an advanced lead scoring and follow-up program. The primary focus is on crafting a versatile platform that empowers companies to strategically follow up on their top-engaged campaigns. The key deliverables encompass a fully operational web and mobile application.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Lead Conversion Rates: The success of the lead generation program was assessed by monitoring the conversion rates of generated leads into actual sales or desired actions, providing a tangible indication of the program's effectiveness.
CRM Integration Success: The project evaluated the success of CRM integration by measuring how well the web application synchronized with popular CRM systems, ensuring smooth data flow and consistency in organizational processes.
User Satisfaction Surveys: User satisfaction surveys were conducted to gather feedback on the web application's usability, features, and overall performance, providing insights into user satisfaction and areas for improvement.
Analytics Utilization: The extent to which users leveraged the analytics dashboard was evaluated, assessing the frequency of use and the depth of insights gained, indicating the effectiveness of the analytics features.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
INDIIT demonstrated a commitment to timely delivery and meeting project milestones. Their project management approach appeared well-organized. Prioritizing responsiveness to our needs, they promptly addressed concerns or requirements, maintaining a client-centric focus.
What was your primary form of communication with Indi IT Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What set this company apart was their remarkable commitment to on-time deliveries. This proved immensely valuable for our launching programs. Additionally, their unwavering availability, even on short notice, demonstrated a high level of responsiveness and support, playing a pivotal role in the success of our projects.
Are there any areas for improvement or something Indi IT Solutions could have done differently?
One area where I felt there could be improvement with INDI IT Group is their current lack of involvement in domain and server services. Currently, I have to procure domains and hosting from a third party, and I've also hired someone else for server-related tasks. If INDI IT Group were to incorporate these services into their offerings, it would be highly beneficial and convenient for clients like myself.
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