Incora

BACKGROUND

Please describe your company and position.

I am the VP of Software Development of Kanda Software

Describe what your company does in a single sentence.

Kanda is a premier full-service Custom Software Development, Cloud Engineering, QA and DevOps company, specializing in the development of time-sensitive and innovative solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Software Development Service

SOLUTION

How did you find Incora?

• Online Search
• Referral

Why did you select Incora over others?

• Great culture fit
• Good value for cost

How many teammates from Incora were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor provided end-to-end custom software development services, covering requirements analysis, solution design, implementation, and deployment. Their work included backend architecture, API development, database design, and frontend/UI implementation, along with integration of third-party services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable outcomes such as an on-time launch of the application, stable performance under expected user load, and seamless integration with third-party services. We achieved faster internal workflows by automating previously manual tasks, reduced errors in data handling, and improved user satisfaction based on positive feedback from our customers. The solution also provided a scalable foundation for future growth, which has already supported new features without disruption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor’s project management was structured and transparent, with clear communication throughout the engagement. They delivered key milestones on time and were proactive in adjusting priorities when our needs evolved. Their team was responsive to questions, quick to address issues, and flexible in accommodating changes, which gave us confidence that the project was consistently on track.

What was your primary form of communication with Incora?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine deep technical expertise with a genuine commitment to understanding our business goals. They consistently went beyond just delivering code by offering thoughtful solutions and recommendations. Their responsiveness, flexibility, and willingness to adapt to evolving requirements made them a true partner rather than just a vendor.

Are there any areas for improvement or something Incora could have done differently?

We don’t have any suggestions for improvement. The team was great to work with and fully met our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Narada AI Inc.

Describe what your company does in a single sentence.

Narada AI is an agentic process automation platform that automates complex enterprise tools and workflows using large action models.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Help with front end UI development
• Help with various engineering projects include our website

SOLUTION

How did you find Incora?

Referral

Why did you select Incora over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Incora were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incora delivers high quality development work regardless of what we challenge them with.  This ranges from front end UI development to web development, and even custom work based on evolving requirements.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Once we showed designs (e.g. Figma) of what we needed, along with aggressive deadlines, Incora always delivered on time and in many cases when above and beyond to build beautiful, robust UI interfaces for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very responsive and consistently meet aggressive deadlines.

What was your primary form of communication with Incora?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In addition to the high skill level of their engineers, I am very impressed with how personable and kind every employee, including their leadership, is. Their values and professionalism stand out, and they make it easy to partner with and communicate with them!

Are there any areas for improvement or something Incora could have done differently?

I honestly can't think of anything...  

BACKGROUND

Please describe your company and position.

I am the CEO and Owner of Web4You

Describe what your company does in a single sentence.

Web4You is custom developemnt company focusing on integrations, Supply Chan managment and MVP projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• To build custom web development solutions for our clients

SOLUTION

How did you find Incora?

• Referral
• A referral from another company.

Why did you select Incora over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Incora were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were responsible for the development of entire Bookety platform using the detailed documentation of APIs that Viator provides for its merchants. Incora took over the whole development process from scratch. 

They handled user registrations, wishlist functionality, booking history, and other basic booking features. There was also Stripe integration for booking and reserving within the platform. One of the biggest challenges was integrating Viator’s API to pull in real-time tour details (descriptions, prices, availability), but they handled it well.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Launched the platform as estimated scope required.
• Provided integration of payment gateway.
• Integrated Viator’s API successfully.
• Made sute the platform is mobile-friendly for the smooth user experience in booking processes.
• We received positive feedback on overall platform usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Really smooth execution. They met all deadlines, were easy to work with, and quickly adapted when we needed changes to the scope.

What was your primary form of communication with Incora?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Two things: their technical skills and their communication. They kept us informed at every stage, so we never felt out of the loop. That kind of transparency is rare in dev teams.

Are there any areas for improvement or something Incora could have done differently?

Honestly, no complaints. The team did a great job.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Campcruisers

Describe what your company does in a single sentence.

Campcruisers is a platform for renting and leasing recreational vehicles, boats, and camping sites across Europe, making it as easy to book an outdoor adventure as booking a package holiday.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Build the entire platform from scratch.
• Implement complex user roles (travelers, business rental owners, admin).
• Integrate an Online Payment Platform (German payment gateway system).
• Create both front-end and back-end for web app and admin panel.
• Provide support for a pitch demo to secure investor funding.

SOLUTION

How did you find Incora?

Referral

Why did you select Incora over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Incora were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incora was responsible for building our platform from the ground up, covering all technical aspects except design. They developed a multi-role system with different types of users, including travelers, business rental owners, and administrators. Their team integrated a map-based visualization for listings, allowing users to see price variations based on location. 

A major challenge was integrating a specific payment platform that handles complex fee structures, including service fees and taxes, but Incora’s developers handled it perfectly within a scope.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project progressed smoothly, staying within the estimated deadlines for key deliverables, although some timelines were extended due to scope additions. Weekly sprints and detailed planning ensured that development stayed on track and that we had clear visibility of progress. When priorities shift, such as when we need a demo for our investor pitch, Incora adapts seamlessly, prioritizing the demo and enabling us to secure additional funding. Their flexible approach made it easier to manage changes while maintaining overall project success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incora was excellent at managing the project. They delivered on time for all the main deliverables, though some deadlines were extended when we added new features. Their response to urgent needs was great, especially when preparing a demo for our investor pitch. They maintained open communication and were highly flexible throughout the process.

What was your primary form of communication with Incora?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was how flexible they were when our priorities changed. Whether we needed to shift focus or tackle something tricky, like the complex payment integration, they easily handled it. They kept communication clear and open, and their commitment to helping us meet both technical needs and business goals made a huge difference for us.

Are there any areas for improvement or something Incora could have done differently?

Honestly, there’s not much I would suggest changing. We appreciated their transparency throughout the project.

BACKGROUND

Please describe your company and position.

I am the CEO of Lexie.ai

Describe what your company does in a single sentence.

We are building a platform to enable citizen developers to build AI agents and AI employees. Our first AI employee is Lexie who can help with sales automation tasks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Develop the Thought Graph platfrom

SOLUTION

How did you find Incora?

Referral

Why did you select Incora over others?

Referred to me

How many teammates from Incora were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Volod and Mark implemented the Thought Graph based on the specification I asked. It is a quite complex product. The core backend services were developed by Mark - The frontend and performance layers were developed by Volod. They also implemented various applications using Thought Graph including an E-commerce marketplace, a marketing content generator tool, and a custom CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics were "finished tasks" - "finished tasks ontime"
We have a backlog system and meet on a daily basis - both Volod and Mark are great developers and smart and cooperative team members. They could devlier the tasks ontime with high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - they can develop the projects quite fast if the spec is super clear to them. They are quite cooperative.

What was your primary form of communication with Incora?

Virtual Meeting

What did you find most impressive or unique about this company?

Volod and Mark are quite smart and greate programmers. I have worked with more than 100 programmers and done more than 20 software projects. Both are top 10% of people I have worked with.

Are there any areas for improvement or something Incora could have done differently?

Clear communication can be improved. 

BACKGROUND

Please describe your company and position.

 I am the Engineering Manager of a telecommunications company 

Describe what your company does in a single sentence.

Our company is an AI-Powered CX Transformation Platform that Helps Businesses Evolve to Meet Customers' Expectations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Get a talented developer to manage the NodeJS development stuff.

SOLUTION

How did you find Incora?

• Online Search
• Clutch Site

Why did you select Incora over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Incora were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

At our company's WebRTC Monitoring tool, we strive for excellence in every aspect of our operations. Our commitment to delivering high-quality testing and monitoring solutions for WebRTC is matched only by our dedication to providing exceptional service to our clients. 

With a focus on innovation and cutting-edge technology, we empower businesses to ensure the reliability and performance of their real-time communication systems. Our team of experts brings a wealth of experience and expertise to every project, enabling us to meet and exceed the unique needs of our clients across industries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Incora has been a transformative experience for us. Incora exemplifies professionalism, reliability, and technical excellence in every interaction. Their team's meticulous attention to detail and proactive approach to problem-solving set them apart as true industry leaders. 

From the initial consultation to the final delivery, Incora demonstrated a deep understanding of our requirements and a commitment to delivering results that align with our vision. Their seamless communication and collaborative spirit made them a trusted partner throughout the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the outset, Incora demonstrated a high level of professionalism and commitment to understanding our project requirements. Their communication was clear and prompt, and they took the time to ensure that they fully grasped the scope and objectives of the project before proceeding.

What was your primary form of communication with Incora?

Email or Messaging App

What did you find most impressive or unique about this company?

Roman, the developer assigned to our project, exceeded our expectations in every way. His expertise in web development, particularly in the areas of NodeJS, React, and Zapier integration, was evident from the start. Roman demonstrated a deep understanding of our technology stack and quickly adapted to our project's specific needs.

Throughout the development process, Roman showcased his technical proficiency by consistently delivering high-quality code that was well-structured, efficient, and thoroughly tested. He demonstrated a keen eye for detail and a commitment to producing solutions that not only met but surpassed our requirements.

One of the highlights of working with Roman was his proactive approach to problem-solving. He tackled challenges head-on, offering innovative solutions and working tirelessly to ensure that any issues were resolved promptly. His ability to think critically and troubleshoot effectively was invaluable to the success of our project.

Are there any areas for improvement or something Incora could have done differently?

Not Anything 

BACKGROUND

Please describe your company and position.

I am the Office Manager of e-commerce company.

Describe what your company does in a single sentence.

We are an e-commerce company specializing in logistics, product marketing/sales, and private label merchandising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• To migrate our proprietary logistics application from using Amazon Marketplace Web Service (MWS) to the new Amazon Selling Partner API (SP-API) system.
• To assist with auditing, upgrading, and re-coding numerous critical functions within our proprietary application.

SOLUTION

How did you find Incora?

Referral

Why did you select Incora over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Incora were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company uses a privately-developed, Python/Django application which uses MWS API in order to communicate with Amazon regarding shipments, distribution, prep requirements, labeling needs, etc. Amazon recently decided that the MWS API will be phased out in favor of the newer SP-API system. To meet this new requirement, we hired Incora to help with the transition. Key Deliverables: 

1. Modification of application code to make successful calls to the SP-API instead of MWS. 
2. Thorough testing to ensure functionality and compliance. 
3. Remote support provided upon final application migration to ensure successful adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ability to make successful calls to the Amazon SP-API, and then receive the data our application needs in order to produce what we need (prep requirements, shipping labels, etc.) without errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager we worked with was very responsive and a great communicator. It felt very easy to explain our requirements, and they consistently provided helpful feedback. The software developers worked quickly and effectively, and as a result we were able to migrate our application in time to meet Amazon's deadline.

What was your primary form of communication with Incora?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Incora is comprised of a fairly young group of people, which made their knowledge, professionalism, and effectiveness especially impressive. Also, they never had trouble with deliverables, despite Ukraine's difficult national situation right now. They consistently delivered results on time with no interruptions or excuses. I was very happy with their production, and would absolutely work with them again!

Are there any areas for improvement or something Incora could have done differently?

None that I can think of. They are excellent workers.

BACKGROUND

Please describe your company and position.

I am the CEO of WiserBrand

Describe what your company does in a single sentence.

Web Development Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incora to accomplish?

• Develop a Product Comparison Feature
• Improve Website Performance
• Enhance the User Experience (UX)

SOLUTION

How did you find Incora?

Referral

Why did you select Incora over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Incora to work on a comprehensive web development project that involved multiple aspects of user experience, design, and functionality. The scope of work included the following key deliverables:

• Responsive Web Design: Ensuring that the website offers a seamless browsing experience across various devices and screen sizes by implementing a fully responsive design.
• Multilingual Support: Developing a robust multilingual system to provide support for multiple languages with different content, catering to our international user base.
• Advanced Technology Integration: Implementing cutting-edge web technologies for efficient data handling and interactive features, such as GraphQL for data fetching and Three.js for 3D modeling.
• Performance Optimization: Enhancing website performance by optimizing load times and ensuring a smooth user experience.
• E-commerce Functionality: Strengthening e-commerce capabilities, including user account creation, secure payment processing, and order management.
• Interactive 3D Models: Developing engaging and interactive 3D models of the products, with special points providing additional information about the product features.
• Product Comparison Feature: Creating a detailed comparison page to allow users to easily compare various models based on specifications such as price, color, charging time, and other features.
• User Experience Enhancement: Improving the overall user experience by making the website more intuitive and engaging, focusing on easy navigation and clear presentation of information.

Throughout the project, Incora's developer played a crucial role in achieving these deliverables and ensuring that the final outcome met our objectives and exceeded our expectations. The primary challenge of this project was to build a scalable and user-friendly e-commerce website that could cater to a multilingual audience. The website had to provide accurate translations of the content and offer a hassle-free shopping experience to users in different countries.

Additionally, the website had to be highly secure to protect users' personal information and payment details. Solution To address the challenges, we opted to build the e-commerce website using React, a popular JavaScript library for building user interfaces. React's component-based architecture allowed us to create a modular and reusable codebase that enabled faster development and maintenance of the website.

In addition to React, we used TypeScript, a superset of JavaScript that adds static typing to the language, to improve the maintainability and reliability of the codebase. We also used GraphQL, a query language for APIs, to simplify data fetching and management, enabling faster load times and improved user experience.

To ensure a seamless shopping experience, the website was designed with a user-friendly interface and features such as product pages with detailed descriptions, high-quality images, and customer reviews. Users can create an account, add products to their cart, place and pay for orders using credit card or PayPal, and view their order history.

We also prioritized security when developing the website. The website includes advanced security features such as HTTPS encryption, two-factor authentication, and secure payment processing, which ensure that users' personal information and payment details are protected from potential cyber threats.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Engagement
• Increased Conversion Rates
• Faster Load Times
• Reduced Maintenance Efforts

The use of React, TypeScript, and GraphQL allowed us to build a scalable, modular, and maintainable e-commerce website. The website provided an easy-to-navigate interface, fast load times, and accurate translations of the content for a multilingual audience. The website was also highly secure, offering users peace of mind when purchasing products.

The website has been a success, driving sales o and gaining positive feedback for its user experience and security features. The project has demonstrated that the use of modern web technologies can help develop a powerful and successful e-commerce website that can cater to a diverse global audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, they demonstrated excellent communication skills, keeping all stakeholders informed and up-to-date on progress and changes. Their positive attitude and willingness to collaborate with the team helped foster a productive and enjoyable work environment. Overall, I would highly recommend Incora to anyone in need of a skilled and dedicated professional.

What was your primary form of communication with Incora?

Virtual Meeting

What did you find most impressive or unique about this company?

We found most impressive and unique about Incora company are:

• Technical Expertise: Incora's team possesses a deep understanding and extensive experience in advanced web technologies, enabling them to tackle complex challenges and deliver innovative solutions.
• Adaptability and Flexibility: Incora's developers were able to seamlessly integrate with our team, adapt to our workflow, and adjust their approach based on our project requirements, ensuring a smooth collaboration.
• Strong Communication: Incora's team demonstrated excellent communication skills, which facilitated effective collaboration and timely project updates, making the development process transparent and efficient.
• Commitment to Quality: The company's focus on delivering high-quality work is evident in their attention to detail, adherence to best practices, and the final outcome of the projects we collaborated on.
• Proactive Problem Solving: Incora's team was proactive in identifying potential issues and proposing effective solutions, demonstrating their strong problem-solving abilities and dedication to the project's success.
• Customer-Centric Approach: Incora's commitment to understanding our business goals, objectives, and customer needs helped ensure that their work was aligned with our vision, resulting in a successful partnership.

These qualities set Incora apart from other service providers in the industry and contributed to a highly positive experience working with them on our web development projects.

Are there any areas for improvement or something Incora could have done differently?

After thoroughly evaluating our collaboration with Incora, we are pleased to say that we cannot find any areas for improvement. Their developer performed exceptionally well, meeting our project goals and objectives, and delivering high-quality work consistently.

Incora's developer demonstrated excellent communication and collaboration skills, which contributed to a seamless integration with our team. Their expertise in advanced web technologies ensured a smooth and efficient development process. Overall, we are extremely satisfied with our partnership with Incora and look forward to working with them on future projects.

BACKGROUND

Please describe your company and your position there.

I am the CIO of Sumatra. We provide a platform that enables our customers to turn instrumented event data into actionable behavioral signals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incora, and what were your goals?

As we are developing a new product in a novel space, we need to be able to iterate quickly on UX/UI ideas and we hired Incora to provide the extra engineering resources we need.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated multiple vendors and also interviewed local engineering resources. We have found Incora's team to be easy to work with and very competent.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project managers deliver UI specifications via Figma to Incora's front-end engineers, who work directly with our engineering team on back-end integration. Issue and change management is done through GitHub according to our documented change management policies.

How many people from the vendor's team worked with you, and what were their positions?

We work mostly with a single React engineer and a project manager and resources will be added to the team as required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to deliver a very polished console experience to our customers with a small team and we are able to quickly iterate and bring new features to market.

Describe their project management style, including communication tools and timeliness.

We communicate primarily through Slack and manage tasks with GitHub and code reviews. We have weekly update meetings to ensure that priorities are correctly set and there are no progress blockers. We have been very impressed with the timeliness of deliverables.

What did you find most impressive or unique about this company?

We have been very impressed with the level of Incora's communication. In my previous experience, this has been one of the biggest challenges in working with off shore development teams, but everyone we have worked with at Incora has had impeccable communication skills, both written and on Zoom calls.

Are there any areas for improvement or something they could have done differently?

n/a

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an early-stage startup. We’re creating a solution to improve laboratory processes to diagnose diseases based on images from a microscope. We’re also improving employee happiness because they don’t need to look under a microscope all day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incora?

Our solution was complex; it involved hardware, software, and a platform. We needed help to create the platform to manage data from microscopes to connect specialists and review results.

SOLUTION

What was the scope of their involvement?

Incora is building our web platform from scratch. We’ve had iterations, and they’ve helped us with the wireframes, designs, prototypes, and engineering. We had a proof-of-concept MVP, and we’re currently working on one of the versions. We’ve worked on continuous development and are adding new functionalities and pages.

Our users are clinics and medical specialists. Clients can upload images, connect the system with a microscope, check the results of different orders, and see the status of AI recognition images. From the other side, medical specialists can check how the system works and agree or disagree with the machine learning results. We have a system in place to double-check that everything is correct.

The main technologies for this platform are JavaScript, Node.js, React, and MySQL.

What is the team composition?

We have two frontend engineers, two backend engineers, and others working part-time on the project.

How did you come to work with Incora?

It was through a referral.

How much have you invested in them?

We’ve spent about $300,000 so far.

What is the status of this engagement?

The partnership began in June 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have regular check-ins within our company to see how the project’s going. The team has seen many different versions and progress, and they’ve been happy with it. There have been some bugs, but we understand that they’re okay. We catch them in the testing environment, and they take care of them.

How did Incora perform from a project management standpoint?

Everything’s good regarding timelines. We don’t over-plan nor push impossible tasks into the sprints, which is why we can achieve what we plan. Also, they’re pretty responsive. If anything goes wrong, they’re quick to fix it, which is the most important thing. Overall, we’re happy that we’ve found them.

We use Slack, email, phone calls, texts, and Google Meet for communication. Additionally, we use Jira for project management.

What did you find most impressive about them?

Their attention to detail is their strong point. They think about parts of the project that our team hasn’t considered. They really understand the project, so we don’t need to go over trivial things.

Are there any areas they could improve?

No, I can’t say anything needs to be improved; we’re happy with their work. We know how software engineering works, so we don’t have huge expectations. We always discuss the plans, expectations, cost, and when things should be done.

Do you have any advice for potential customers?

In general, it’s crucial to think about what you want beforehand. We had a clear expectation, which has made the engagement easier. We haven’t needed to redo any of the work.