Incode Group

BACKGROUND

Please describe your company and position.

I am the CEO of ZTNK

Describe what your company does in a single sentence.

We are a full-cycle design and development agency that helps small and mid-sized businesses in the US and Western Europe launch and grow their digital presence, from brand-aligned web design and UI/UX to custom website and product development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

We had a client management platform that our team had been using for about two years. It worked, but the interface was dated, performance had degraded as the database grew, and our users kept asking for smarter ways to interact with their data. We hired Incode Group to redesign the frontend, optimize backend performance, and build an AI agent that could answer natural language questions about client records, project history, and team workload.

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group worked on three parallel tracks. First, they rebuilt the frontend in React with TypeScript, replacing the old interface with a cleaner, faster version. Second, they optimized the Node.js/NestJS backend and PostgreSQL queries that had started timing out as our data grew. Third, they built an AI agent using the OpenAI API that sits inside the platform and responds to plain language questions from our team.
Key deliverables: redesigned dashboard with role-based views, optimized API endpoints that reduced average response time from 4 seconds to under 800 milliseconds, and an AI agent that can pull client history, summarize project timelines, and surface workload imbalances across teams. They also delivered admin controls so we can adjust the agent's behavior and monitor what questions people ask most. 
After launch, our team started using the AI agent daily within the first week. It handles about 60% of the data lookup requests that previously required someone to build a manual report or ask a manager. Page load time dropped by roughly 3x. The platform feels like a completely different product now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Average API response time dropped from 4 seconds to under 800 milliseconds. The AI agent handles roughly 60% of data lookup requests that previously required manual reports. Dashboard load time improved by about 3x.
Our team adopted the AI agent within the first week, which we did not expect. We also noticed fewer internal Slack messages asking "can someone pull this data for me," which tells us people trust the agent's answers. The platform paid for itself within two months based on time saved alone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well organized. Two-week sprints with working demos after each one. They split the project into three tracks (frontend, backend, AI) and ran them in parallel without things falling apart, which impressed us. When we asked to change how the AI agent handles ambiguous questions mid-project, they adjusted in the same sprint. Communication was always fast, usually within a few hours on messaging.

What was your primary form of communication with Incode Group?

• Virtual Meetin
• Email or Messaging App

What did you find most impressive or unique about this company?

It's impressive how naturally they combined platform improvement with AI. Most teams we talked to treated them as separate projects. Incode Group approached it as one product: the redesigned interface and the AI agent were designed together, so the agent feels native to the platform, not bolted on. Users don't think of it as "the AI feature." They just ask questions in the search bar and get answers. That level of integration takes product thinking, not just engineering.

Are there any areas for improvement or something Incode Group could have done differently?

Early on, the AI agent sometimes gave overly verbose answers when a short number or date would have been enough. We flagged it, and the team tuned the prompts within a couple of days. It wasn't a major issue, more of a calibration thing that comes with any AI feature. Everything else went smoothly.

BACKGROUND

Please describe your company and position.

I am the Partnership Manager of Koitechs

Describe what your company does in a single sentence.

We provides custom software development and IT staff augmentation services for businesses and startups. The company helps clients build and scale web, mobile, SaaS, and AI-powered products by providing experienced developers and dedicated development teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We needed a technical partner to build an internal operations platform with embedded AI agents that could automate repetitive tasks across our team. The main objective was to reduce the time our staff spent on manual data entry, report generation, and answering recurring internal questions, so they could focus on higher-value work.

SOLUTION

How did you find Incode Group?

Clutch Site

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group built an internal platform from scratch using React on the frontend and Node.js with NestJS on the backend, with PostgreSQL as the database. The core of the project was a set of AI agents embedded directly into the platform's interface. 

Each agent was designed for a specific workflow. One handles report generation based on raw data inputs. Another answers questions from team members by pulling context from our internal knowledge base. A third one automates routine data processing tasks that previously required manual work from two to three people. 

The team also built an admin panel where we can configure agent behavior, adjust response parameters, and monitor usage. Everything runs on our own infrastructure.


Key deliverables: a fully functional web platform with role-based access, three working AI agents integrated into daily workflows, an admin dashboard for agent management, API integrations with our existing tools, and documentation for our internal team. 

After deployment, we measured a 40% reduction in time spent on recurring operational tasks. The AI agents handle roughly 70% of internal questions that previously went to managers. Report generation went from a 2-hour manual process to under 5 minutes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

40% reduction in time spent on recurring operational tasks within the first month. The AI agents now handle about 70% of internal questions that used to go to team leads and managers. Report generation dropped from approximately 2 hours of manual work to under 5 minutes. Our team started using the agents daily within the first week, which surprised us because adoption of new internal tools is usually slow. The platform paid for itself within 6 weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized. The team used Agile sprints with regular demos after each cycle. We could see progress every two weeks and give feedback on working features, not just mockups. When we asked to adjust how one of the AI agents handled edge cases mid-project, they reprioritized and shipped the fix in the same sprint. Communication was fast, usually same-day responses on messaging, and weekly video syncs kept everyone aligned.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of where AI agents add real value and where they don't. Some vendors would have tried to put AI into every feature. Incode Group was honest about which workflows would benefit from automation and which ones were better left manual. That kind of judgment saved us budget and kept the project focused. They also had a strong sense of UX for the agents, making the interaction feel natural for our non-technical team members.

Are there any areas for improvement or something Incode Group could have done differently?

Early in the project, the documentation for the AI agent configuration could have been more detailed. We had a few questions about adjusting parameters after handover that required a follow-up session. The team addressed it quickly and added the missing docs within a week. Other than that, the experience was smooth.

BACKGROUND

Please describe your company and position.

I am the Co-founder of DestiLabs

Describe what your company does in a single sentence.

We build custom AI solutions that boost revenue

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We hired Incode Group to redesign and upgrade our existing website, which had performance issues and an outdated user experience. Our main goal was to improve navigation, simplify user journeys, and make the platform faster and more engaging.

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on reworking our existing website rather than building it from scratch. Incode Group redesigned the structure, improved UX flows, and rebuilt the frontend to make the interface cleaner and easier to use. A key part of the scope was performance optimization, the team reviewed how data was loaded, reduced unnecessary requests, and improved overall page speed. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the update, page load time improved from around 3 seconds to close to 1 second, which had a direct impact on user behavior. We also saw better engagement, with users spending more time on the site and interacting with more pages. One of the most noticeable results was increase in conversion rate – and in B2B it's a gold, we attribute it to improved UX, clearer user flows and faster performance, they understood our services and ICP really well and adopted everything to the results we needed to achieve.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was handled in a structured but flexible way. We had clear timelines, and key stages were delivered as planned. The team was responsive and open to feedback, especially when refining UX details. Communication was straightforward and any adjustments were discussed and implemented without delays.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to improve an existing product without overcomplicating it. They focused on practical changes that made a real difference — faster performance and clearer UX instead of adding features just for the sake of it. 

Are there any areas for improvement or something Incode Group could have done differently?

Nothing that I recall, all was great

BACKGROUND

Please describe your company and position.

I am the COO of DevIT Group

Describe what your company does in a single sentence.

DevIT is a fast-growing IT company delivering reliable, scalable, and modern digital solutions to clients worldwide. For more than 12 years, we’ve helped businesses turn ideas into working products — from custom software to complex web platforms, mobile applications, and professional Shopify solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We needed a data engineering team to upgrade and stabilize the analytics infrastructure for a Shopify-based client's project. The goal was to migrate existing data, rebuild and optimize the data pipeline, and ensure that structured ecommerce data coming from the Shopify layer could be processed efficiently for reporting. Our team handled the Shopify store, event tracking, and data layer integration, while Incode was responsible for the analytical infrastructure and performance optimization.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group was responsible for upgrading and rebuilding the analytics infrastructure to support reliable and high-performance data processing for the Shopify-based project.

The team handled the migration of analytical data and redesigned the data pipeline to ensure that structured ecommerce events coming from the Shopify store could be processed efficiently and consistently. They implemented a scalable data architecture, focusing on stability, data quality, and performance optimization across the entire pipeline.

A key part of the work was transitioning the analytical layer to ClickHouse, which significantly improved query performance and enabled faster reporting. The team also optimized SQL queries and data aggregation logic to reduce latency and ensure accurate, real-time insights.

The solution was integrated with the existing data layer, allowing seamless ingestion of ecommerce events such as orders, user behavior, and transactions. Incode ensured that data flowed reliably from the Shopify environment into the analytics system without inconsistencies or loss.

Technologies used included ClickHouse for analytical storage, SQL for query optimization, and modern data pipeline practices for ingestion and transformation.

Key deliverables:

- Migration of analytical data to a new infrastructure

- Rebuilt and optimized data pipeline for ecommerce data

- Implementation of ClickHouse for high-performance analytics

- Query optimization and improved reporting speed

- Stable integration with Shopify data layer

- Ensured data consistency and reliability across the system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the infrastructure upgrade, reporting speed improved significantly, with query execution times reduced by approximately 2-3x. The transition to ClickHouse enabled the system to handle larger data volumes while maintaining low latency, even under peak load.

Data discrepancies between the Shopify store and the analytics layer were reduced by around 70%, which eliminated the need for manual reconciliation in most cases.

As a result, the client gained access to near real-time reporting and was able to make faster, data-driven decisions based on accurate sales and user behavior insights.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear and straightforward throughout the project. The team stayed aligned with timelines and delivered key parts of the work on time.

They were responsive to feedback and quick to adjust when needed, especially when it came to aligning data formats and edge cases across systems.

Overall, their structured approach and understanding of data workflows made the collaboration smooth and efficient.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their strong understanding of data systems as a whole. They didn’t just focus on отдельные задачи, but on how data moves across the entire pipeline and how each part affects the final result.

That approach was especially valuable for this type of analytics-heavy project, where consistency and structure matter as much as performance.

Are there any areas for improvement or something Incode Group could have done differently?

At the early stage, a bit more detailed alignment on data formats and edge cases could have helped reduce some iteration during implementation.

However, this was quickly addressed during the process, and it didn’t impact the overall delivery or final results.

BACKGROUND

Please describe your company and position.

I am the Head of Recruitment / BDM of Sonomics

Describe what your company does in a single sentence.

Sonomics provides custom enterprise software development for organizations of various sizes across industries such as finance, logistics, healthcare, manufacturing and education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We hired Incode Group to redesign and rebuild our corporate website into a modern, conversion-focused platform.
• Our main objective was to create a website that clearly communicates our services, feels trustworthy for potential clients, and makes it easy for visitors to take action, such as booking a call or submitting an inquiry.
• We also wanted a solution that would scale with our business and support future updates without requiring major rework.

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved the complete redesign and development of our multi-page corporate website. Incode Group took complete ownership of the entire process, from planning and designing to developing and deploying our new corporate website.

The new website is designed with a content hierarchy, service pages, lead generation features like contact forms and call booking, as well as additional pages that provide information about our company. For the development of our website, Incode Group utilized Node.js with Nest.js using TypeScript, PostgreSQL database with Prisma ORM, and ensured robust authentication mechanisms. For the frontend of our website, they utilized Next.js, React, and TypeScript, enabling robust forms, data handling, and smooth navigation throughout all pages of our website. Additionally, they ensured that our website is responsive, works seamlessly on different devices, and is optimized for speed.

Overall, we have been provided with a fully completed, production-ready website that meets our business objectives, enables client acquisition, and can be extended in the future to meet our evolving needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of the new website, there have been visible improvements in performance and business. The page load time has been optimized from 3 seconds to 1 second, which has made a huge difference in the overall user experience.

At the same time, the enhanced structure, UX, and performance have resulted in a 5% increase in the conversion rate of the paid traffic. The website is now faster, more engaging, and easier to navigate, and it also has a strong and scalable foundation for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incode Group handled the project very professionally. Our project manager, Tetiana, was extremely responsive and proactive, answering all our questions, keeping us updated, and organizing weekly Google Meet sessions to keep us fully informed about the progress and upcoming work.

We were also very impressed that Oleh, the CEO and founder, was very much involved in the process, reviewing key decisions and offering valuable insights into the direction of the project.

All milestones were met on time, and the team offered valuable suggestions for improvement in the functionality and user experience of the website, which added immense value without impacting the timelines. The entire process was transparent, well-organized, and very smooth.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What struck us most about Incode Group is how hands-on the company was. The CEO, Oleh, was involved in the most critical decisions, providing practical advice, and the company anticipated problems and proposed improvements to the site, which made it faster, more intuitive, and easier to use, thanks to the communication, user experience, and beautiful design.

Are there any areas for improvement or something Incode Group could have done differently?

Overall, the collaboration process has been very smooth. If anything, a little more discussion on small design aspects would have probably helped expedite a few decisions, but the team has always been very prompt with adapting and responding to our feedback. The end product has been well beyond what we had hoped for.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of OnHires

Describe what your company does in a single sentence.

Global tech recruitment & staffing for fast-growing companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We hired Incode Group to fully design and develop our multi-page recruitment website. The main goal was to create a modern, user-friendly platform that clearly showcases our services, allows clients to easily book calls and submit inquiries, and provides a scalable foundation for future growth.
• Incode Group handled both the frontend and backend development, implemented all core functionalities, and ensured smooth navigation and responsive design across all devices.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Incode Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the full design and development of our multi-page recruitment website. Incode Group handled the entire process, from planning and wireframes to frontend and backend development, deployment, and QA.

The website includes a clear structure to present all our services, with dedicated pages for offerings such as Vetted Devs, Executive Search, HR Consulting, and Recruitment. It also features interactive elements like “Book a Call” buttons, contact forms, and service filters, as well as informational sections including blogs, case studies, and resources.

On the backend, the team built a robust and secure system using modern technologies like NestJS, Node.js, and TypeScript, with PostgreSQL for data storage. They implemented authentication, form handling, and essential business logic to ensure reliability and security. On the frontend, they created a responsive, fast, and intuitive interface with Next.js, React, and TypeScript, integrating forms, data management, multilingual support, and smooth navigation across all pages.

The final deliverable is a polished, fully functional website that clearly showcases our services, enables client interaction, and provides a strong foundation for future growth and feature expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time and within budget, resulting in a fully functional website with a very stylish design and an extremely user-friendly UX. Clients can now easily navigate our services, book consultations, and submit inquiries, making the site intuitive and engaging. Since the launch, we have seen a 15% increase in conversions from advertising campaigns, demonstrating that the new design and user experience are effectively driving engagement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project coordination was clear and predictable throughout the engagement. We worked with a dedicated project manager who kept us aligned on priorities and timelines. We received weekly updates on progress, including what had been completed, what was planned next, and any questions that required our input.

All milestones were delivered within the agreed timeframe. The team was quick to respond to feedback and change requests, adapting without slowing down the overall progress. 

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we appreciated most about Incode Group was how easy they were to work with. The team combined good design sense with strong development skills and paid close attention to how users interact with the website. The weekly updates were especially helpful — we always knew what stage the project was at and what was coming next. They were proactive, open to feedback, and often suggested improvements that made the website more convenient and polished overall.

Are there any areas for improvement or something Incode Group could have done differently?

There were no major areas for improvement. The collaboration was smooth, and the team delivered everything as expected. Any minor adjustments were discussed and resolved quickly during the process.

BACKGROUND

Please describe your company and position.

I am the Founder of Andal

Describe what your company does in a single sentence.

Our company is an infrastructure for rental buildings that improves tenant engagement, delivers embedded benefits, and increases retention. Our network connects residents to local merchants, services, and benefits while giving landlords the tools to improve retention and NOI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We hired Incode Group to implement the first development stage of our real estate web project. The main goal was to build a functional, production-ready website focused on attracting our target audience and validating the core product idea.

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the first development phase of a real estate web platform. Incode Group was responsible for full-stack development, delivering a functional and scalable website.

Key deliverables included backend development with NestJS, database setup with PostgreSQL and Prisma, user authentication, and core business logic implementation. On the frontend, the team built a responsive application using Next.js and React, handling forms, data management, and multilingual support.

The project also included API documentation, integration of essential services, and deployment of both frontend and backend environments. As a result, we received a stable technical foundation ready for further development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was successfully completed within the planned one-month timeline and budget. As a result, we received a fully functional web platform that met all initial requirements and was ready for real-user testing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incode Group’s project management was well-structured and transparent. A dedicated project manager coordinated the work, kept the process organized, and ensured clear communication throughout the project.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Incode Group was their technical expertise and structured approach to development. The team was highly skilled, proactive in suggesting solutions, and able to deliver a stable, scalable platform in a very short timeframe. Their clear communication and responsiveness made the collaboration smooth and efficient.

Are there any areas for improvement or something Incode Group could have done differently?

No, everything went smoothly.

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of Flying Age

Describe what your company does in a single sentence.

We are a Strategic Design House creating impactful products with multi-functional design teams skilled in science-led UX/UI methodologies, serving businesses from 10-person teams to 1000-strong enterprises globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Website Development

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Incode Group to develop a multi-page website. The team handled the entire development process professionally, delivering clean, well-structured code and ensuring the site functioned reliably across devices and browsers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout the four-month project, Incode Group efficiently implemented all features, integrated necessary functionalities, and maintained high development standards. They were responsive to technical requests and proactive in suggesting improvements where needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent — timelines were always met without compromising quality. Their structured and transparent workflow made collaboration seamless. Communication was proactive and thoughtful, and they consistently adapted to our changing needs without delays. We especially appreciated how well-organised the entire process was, from onboarding to delivery.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The final product met all requirements, was delivered on time, and is robust, scalable, and easy to maintain. We're very satisfied with their development work and recommend Incode Group for complex web projects.

Are there any areas for improvement or something Incode Group could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Founder of AdwService

Describe what your company does in a single sentence.

We help businesses get more profit. Squeeze all 1000% out of Performance Max and Google Shopping. Let's grow together with Google Ads AI. Our Agency is Google Premier Partner. We have extensive experience with e-comm CMS: Shopify, Magento, BigCommerce, Drupal, WooCommerce, Open Cart, etc. AdwService Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• The team developed a platform that authorizes through the Google Ads manager account, automatically retrieves the list of all ad accounts, and generates up to 10 screenshots for each with dynamic parameters.

SOLUTION

How did you find Incode Group?

• Online Search
• Other

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work with Google Ads in the USA, the EU, and Ukraine, and we approached Incode Group with the task of automating the creation of detailed reports for our PPC specialists. The team has developed a platform that helps us create weekly and monthly reports for our clients on Google Ads much faster, automatically receives a list of all advertising accounts, and helps generate up to 10 screenshots for each with dynamic parameters for our PPC specialist.

The solution is built on Puppeteer and Express and includes a convenient dashboard for launching reports and accessing the archive. The system can detect empty metrics and skip unnecessary screenshots, as well as easily update the list of accounts and the report structure.

The development took one month, and the team not only completed the technical task but also proposed improvements tailored to our business processes. They are currently implementing automated scheduling of report generation and uploading the results to Google Drive.

Thanks to this solution, we save about 7 hours per week (or 30 hours per month) of a PPC specialist’s work.

We can confidently recommend Incode Group to companies looking for reliable automation of marketing and PPC workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to this solution, we save about 7 hours per week (or 30 hours per month) of a PPC specialist’s work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development took one month, and the team not only completed the technical task but also proposed improvements tailored to our business processes. They are currently implementing automated scheduling of report generation and uploading the results to Google Drive.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team not only completed the technical task but also proposed improvements tailored to our business processes

Are there any areas for improvement or something Incode Group could have done differently?

Everything is great. We continue to work with the team and develop our project.

BACKGROUND

Please describe your company and position.

I am the Manager of Educational Assistance

Describe what your company does in a single sentence.

The public organisation was established by teachers with hearing impairments in November 2023.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Develop a Telegram bot that replies to text messages with video translations in sign language.
• Integrate a video database connected to words and phrases.
• Test and optimize the bot to ensure smooth and stable user interaction.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Telegram bot was designed to receive a text message and return a video translation in sign language. Incode Group handled the entire process: planning the bot’s logic, integrating a video database of phrases, configuring message recognition, and connecting video replies. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The chatbot successfully recognized text input and returned relevant sign language videos, working in real time and with high accuracy. The solution proved scalable and easy to expand with new content, marking a strong step forward in making communication more inclusive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team maintained a steady pace, adjusted quickly to feedback. Communication was structured and efficient throughout the process.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify complex tasks and deliver fast without compromising quality stood out.

Are there any areas for improvement or something Incode Group could have done differently?

A few more visual reports during the development stages would have been helpful, but overall, the collaboration went very well.