Incode Group

BACKGROUND

Please describe your company and position.

I am the CEO of Web-Systems Solutions

Describe what your company does in a single sentence.

A: Web-Systems Solutions is an eCommerce development company founded in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Registration/login flow using OAuth and JWT strategies for authentication and authorization functionality.
• Design and develop custom interface elements for complex data analysis and related computations.
• Track and analyze crash-free user sessions by integrating appropriate monitoring tools.
• Implement an attribute-based access control (ABAC) approach for different user types based on customer stories and project requirements.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating a comprehensive web application for a global Big Data, AI service provider. The development process consisted of setting up a user authentication and authorization system with a secure registration/login flow using OAuth and JWT strategies and JavaScript programming language.

Custom React components with charts were designed to load and display complex data that improved customers' experience and decision-making process. Multiple different user roles and relevant permissions have been tailored by relevant interface components built on top of React/TypeScript. All the work was done by the team at the highest level.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team successfully created a robust Registration/Login system using React, tailoring it to accommodate various user roles. Also, there were meticulously crafted custom components, integrating intricate data and charts to empower advanced data analysis. The layouts feature specific logic, elevating data visualization to a higher level. The result is a finely tuned, user-friendly platform that seamlessly marries functionality with a visually compelling user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since the beginning of our cooperation, we have discussed all the stages of project management, as well as the workflow we will work on. It is worth noting that the team was quite responsible not only for the development but also for controlling the delivery of all materials and reporting. Every week we had online meetings to discuss each stage of the project, as well as improvements and suggestions. We received all the work exactly on time, as agreed. Their responsibility is impressive!

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For us, the whole process of working with the team was great. The most impressive thing for us was their professional advice on how to improve the options and features for our project, as it really improved our app a lot and significantly influenced its further development and scaling.

Are there any areas for improvement or something Incode Group could have done differently?

I don't see any areas for improvement, but I would like to note the professionalism and expertise of the team.

BACKGROUND

Please describe your company and position.

I am the Operation Manager of Soft Industry

Describe what your company does in a single sentence.

SIA is an international company, with offices in Ukraine and Estonia with a team of 100 strong specialists in development, testing, business analytics, and project management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Upgraded a website from Angular 13 to 16 LTS Debugged and eliminated memory leakages across the application Developed new pages according to the given design Implemented new functionality Developed a highly responsive user interface

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main task of the development was to evaluate and update the website from Angular 13 to the latest LTS version, Angular 16 to refactor the code and dependencies for compatibility. It was also necessary to create Angular components for new pages based on the designs we provided and integrate them into the existing website structure. A primary focus of this engagement was the optimization of our frontend web application's performance. 

The development team engaged in a comprehensive effort to identify and rectify memory leakages within the project’s codebase, with particular emphasis on segments associated with RxJS-based business logic. Incode Group showed professional work and coped with all the tasks perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Incode Group helped us upgrade the website from Angular 13 to the latest LTS version, Angular 16. The development team crafted new pages using the provided designs with an understanding of UI/UX principles. 

Another crucial outcome was to boost the performance of our frontend web application by eliminating memory leakages in the project’s code base, especially those parts related to RxJS-based business logic. That allowed us to move forward more effectively and integrate new functionality into the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the work, we discussed with the Incode Group team all the necessary tasks, risks, and deadlines. One of the goals was to align effort hours with the project delivery time. Every week, the team reported to us on each stage of development and we discussed possible improvements in detail. In general, all the work was done on time and flawlessly.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Incode Group proved a significant strength in conducting in-house software development as an integrated process. This approach guaranteed prompt resolution to all functionality issues that have been faced during the development process of our project. Their organizational framework, characterized by exclusive collaboration with top-tier developers, has proven instrumental in achieving remarkable speed and efficiency.

Are there any areas for improvement or something Incode Group could have done differently?

I can't suggest any improvements, the work was great!

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Kevych Solutions

Describe what your company does in a single sentence.

Kevych Solutions is a software development company that provides high-quality digital technology services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Implementation of full-stack development for the web platform
• Improve current solutions and develop new features.
• Create well-designed and documented APIs using NestJS

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group helped us with the development and support of the entire software stack for our internal web application that specializes in customer support. As for the main features, we needed to develop and integrate a calendar with the ability to book a call with us in real-time, add an API for paying for our services, and implement the ability to register, create, and maintain a personal account for users.

The team efficiently and adeptly handled these tasks and showcased their extensive experience in this field.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully functional web application with an adaptive and user-friendly interface was created. Implemented secure authentication and authorization mechanisms. Ensure efficient API communication between the front end and backend. A scalable and maintainable architecture has been created throughout the entire development life cycle.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incode Group showcased effective and cohesive teamwork throughout the development process, ensuring the timely completion of each stage. We engaged in productive discussions to enhance the product by incorporating new features and functions, resulting in a web platform that exceeded our initial expectations.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated the team's dedication, as they not only did their job with dignity but also advised us on the use of certain features that made working with the platform much easier. We felt their professionalism and expertise. It was a pleasure to work together!

Are there any areas for improvement or something Incode Group could have done differently?

The collaboration was excellent, and I don't believe there's anything else I would recommend.

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of Artjoker.

Describe what your company does in a single sentence.

ARTJOKER is a full-scope outsourced software development company, that specializes in providing consulting services and software solutions in Fintech, Healthcare, and Retail for startups, medium-sized and large corporations! For 17 years, the company has become the leader of web and mobile development in Ukraine and has scaled its expertise to become a proven partner for companies in Western Europe, Israel, and the USA in recent years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Evaluate the design of an existing company website
• Suggest options for improving the website design in terms of UI/UX
• Develop UI/UX design in accordance with the set goals and objectives

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Incode Group to provide us with a consultation and design assessment for our company's website because all our designers were working on other projects. The team conducted a comprehensive assessment of the current UI/UX design of the site, evaluated competitors' UI/UX strategies to determine the best practices in the industry, and made recommendations regarding UI/UX for our site. 

After evaluating the design, we aligned the UI/UX improvements with our overall business goals and objectives, and Incode Group provided recommendations on how to optimize the website to increase conversion and better tailor the UI/UX to the target audience. On the development side, the team developed wireframes and interactive prototypes to visualize the proposed design changes and created a visually appealing and cohesive design that matched the ArtJoker corporate identity. 

As a result of our collaboration with Incode Group, we improved the user experience with the help of intuitive and interesting design elements they developed for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Incode Group has yielded outcomes that clearly demonstrate progress and success in enhancing our website's UI/UX design. The UI/UX recommendations implemented by Incode Group were aligned with our business goals. As a result, we've seen a measurable increase in conversion rates, reflecting the effectiveness of the design changes in encouraging user actions that align with our objectives. 

Comparative analysis of competitors' UI/UX strategies has demonstrated that our website now aligns with and, in some cases, surpasses industry best practices. This positions us competitively in the online space. Repeat visits and user retention have seen positive trends, showcasing that the redesigned UI/UX has successfully retained the interest of our target audience. 

The visually appealing and cohesive design created by Incode Group has positively influenced our brand perception. This can be measured through social media mentions and other relevant metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication with the team was excellent. The team maintained constant communication with me, staying responsive and attentive. Throughout our collaboration, we conducted online meetings. We shared ideas with the team, and they would carefully consider and suggest better variants. We primarily utilized messengers and video chats for our communication channels.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I think it was the professionalism that was combined in communication, meeting deadlines, monitoring the implementation of tasks, conducting extensive analysis and expert advice, as well as the excellent implementation of the design on our website. What impressed me the most was the combination of all aspects in one company.

Are there any areas for improvement or something Incode Group could have done differently?

The team executed the project at a high level. Nothing to add.

BACKGROUND

Please describe your company and position.

I am the Project Manager of RMBG.BV

Describe what your company does in a single sentence.

RMBG, based in Amsterdam, is a leading boutique advisory and development firm with over a decade of experience, specializing in turning disruption potential into tangible product prototypes and implementations, and supporting organizations from R&D to full-scale product development across various industries, including cybersecurity and sustainability

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Mobile app development
• Backend development

SOLUTION

How did you find Incode Group?

Online Search

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Objective: 

• Incorporate BLE (Bluetooth Low Energy) features into a newly developed React Native mobile application. 

Key Tasks and Deliverables: 

• BLE Integration: Implement BLE capabilities and features within the mobile application. Ensure seamless and flawless integration of BLE functionalities with other aspects of the app. 
• Coding & Development: Produce high-quality, clean, maintainable, and efficient code for the application. Collaborate with the development team to identify and resolve potential issues related to BLE incorporation. 
• Testing: Test and validate the BLE functionalities within the app. Debug using an ESP32 NodeMCU to confirm BLE operations meet set expectations and requirements. 
• Documentation: Detail the approach, methods, and procedures used for the BLE integration. Create comprehensive documentation for future reference and continuity. 
• Functional Requirements Implementation: Enable device identification based on the advertised service UUID. Facilitate the reading of sensor characteristics. Allow writing to actuator characteristics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development milestones and functional app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, quick responses

What was your primary form of communication with Incode Group?

Virtual Meeting

What did you find most impressive or unique about this company?

Our experience with Incode Group has been nothing short of exceptional. From our initial interaction to the completion of our project, their professionalism and expertise shone through in every aspect of the engagement. One of the most remarkable aspects of working with Incode Group was their outstanding communication. 

The team made it a point to keep us updated at every stage, and their responses to our queries were always prompt and comprehensive. The regular updates ensured that we were never in the dark about the progress of our project, which made for a stress-free experience on our end. The quality of work delivered by Incode Group was exceptional. 

Every line of code, every interface, and every feature was crafted with attention to detail and technical excellence. The team displayed a deep understanding of our project requirements and executed them to perfection, delivering a product that not only met but exceeded our expectations. It is clear that Incode Group takes immense pride in delivering top-quality software solutions. 

The team’s expertise in translating complex technical requirements into a polished, user-friendly final product was genuinely impressive. Their commitment to quality and customer satisfaction made them a joy to work with, and we are eager to engage them for future projects. For anyone in need of high-quality software development services with unparalleled communication, Incode Group comes highly recommended. Thank you for a job well done; we couldn’t be more pleased with the results

Are there any areas for improvement or something Incode Group could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I’m the CTO of Agile Rockstars, a young IT consulting company. We specialize in agile software development and business culture analysis, in addition to developing in-house software surrounding agile topics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

Being scarce on developers for our in-house software, we decided to get external help from Incode for frontend development of our upcoming web app.

What were your goals for this project?

It was important that the technology stack we proposed (React / Redux /Next.js) be leveraged to create a versatile web app. Starting from the foundation, we wanted to create an MVP to show to potential clients.

SOLUTION

How did you select this vendor?

We went on Upwork. Out of dozens of applications, Incode instilled the most confidence in us. They could provide well-designed references, their communication was very polite, and they were forthcoming, professional, and effortless.

Describe the project and the services they provided in detail.

Incode created a frontend MVP for our web application almost from scratch; we provided the designs, a technological direction, and a codebase to work with. Through weekly hangout meetings, Slack, and a JIRA product backlog, we organized the development cycle. This required minimal effort from our side, as Incode was kind enough to provide a product manager to groom the backlog and handle communication. Only minimal supervision was needed.

What was the team composition?

Initial communication regarding the contract was handled by their business development executive. We booked one software developer and were also provided with a product manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Over a period of two months, we completed almost every aspect of the MVP we wanted to. Incode helped us greatly advance our prototype.

How was project management arranged and how effective was it?

We communicated through Slack, Jira, and Skype. Communication was effortless, and they handled project management expertly.

What did you find most impressive about this company?

Their patience, professionalism, transparency, and quality of work were outstanding. They were always forthcoming and committed to requirements.

Are there any areas for improvement?

There was nothing we would have changed.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & former CEO of Knetic, a backend platform company for enterprise banking, telecom, and gaming. I ran the company for eight years, sold it two years ago, and transitioned in October.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incode Group?

We had about 25 developers on staff. We were looking to outsource some labor that wasn’t core to our platform, but for the implementations for our clients. We hired Incode Group as one of our outsourced groups.

SOLUTION

What was the scope of their involvement?

Incode Group does everything from design to API integrations and UI setup. Their team does all of our AngularJS development, performs our API integrations from our platform to our client platforms, and assist with our clients’ e-commerce needs. They either did design elements for us, or we employed another design provider for UI design. Incode Group would implement our design assets into AngularJS. Our shop set the standards for what our partners use. We used Jira and Slack. Beyond that, they had access to our MySQL and MongoDB and worked with REST APIs and other interfaces.

What is the team composition?

I think we went through 12 engineers, but nine was our largest time size at one time. I had a project liaison who worked with my project managers daily.

How did you come to work with Incode Group?

We found them on Upwork. Incode Group was one of the three groups we ended up hiring. We gave them a majority of the work.

How much have you invested with them?

Depending on seniority, our developer range was between $3,000–$5,000 a month. We spent between $35,000–$40,000 a month, so probably $350,000–$450,000 a year.

What is the status of this engagement?

Our engagement began in February 2017. I believe that they’re still using them to this day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Incode Group fills the necessary void. We needed laborious work that we needed to outsource. We tried different firms globally but felt that a company based in Eastern Europe would be our best bet. They’re skilled at development at a mathematical basis. Incode Group was creative in terms of how they inputted the platform, which is what we wanted. At the same time, they followed our instructions. We gave them an outline, a due date, and a guide for implementation, which they accomplished.

How did Incode Group perform from a project management standpoint?

Their team worked extra hours to meet deadlines and keep up with sprints. I never heard any complaints from my project managers. In addition to being an agile group ourselves, we used Slack for daily communication and received a report after every two-week sprint.

What did you find most impressive about them?

Incode Group is a professional team. Most of our experience with outsourcing teams overseas has been a constant rotation of developers. We only burned through three developers in 18 months, which is outstanding. Working with other firms, we’ve lost developers every four to five months.

Are there any areas they could improve?

Our biggest challenge is finding the right resources and talents. At the time, there were about 30 to 40 developers that had specialties, but not everything we needed. They didn’t employ any specialists in Ruby on Rails, but that’s more of a function of size. They’re expanding now, but even when a company has 500 developers, clients lose the personal attention they get with smaller firms.

Do you have any advice for potential customers?

Be clear in your documentation. Clients should do a lot of video calls to make sure they understand the project. We spent a lot of time with our liaison to make sure they understood our end goal. A lot of companies build products but aren’t sure what they’re trying to accomplish. Any experienced outsourced developer should know the main goal beyond development.

BACKGROUND

Please describe your company and your position there.

I’m the COO of a startup. We do software development and consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

We wanted to streamline management and expedite workflows. Our team hired Incode Group to build a CMS in an urgent timeline.

What were your goals for this project?

The CMS needed to provide easy access to the task list and transparently display work updates. We also needed to track for clients, employees, and projects.

SOLUTION

How did you select this vendor?

I received a recommendation for Incode Group as a fast-working team that could tackle the project even with our restrictions. Plus, I was told that they had experience with a similar platform.

Describe the project and the services they provided in detail.

Incode Group built a CMS based on our specifications, implementing scalability, task-assigning and evaluation tools. They designed the UI/UX according to our guidelines. The lead designer drew up sketches and the CTO worked on the project architecture. While we offered a base concept, their team did suggest a few extra features and tweaks that ended up in the final product. The project took around eight months to get to the alpha stage. We’re still collaborating on the beta version release and an upcoming mobile solution.

What was the team composition?

We worked with the project manager, CTO, lead designer, and business developer. Our team communicated directly with developers about feature developments and progress reports.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We stuck well within our budget and the project was rolled out on time. Thus, we’re already using its beta version to speed up management processes and improve intrateam communication. Currently, we’re still getting updates on the project but we’re already satisfied with the work done.

How was project management arranged and how effective was it?

We’ve never had any issues with the team. They deliver progress reports regularly via the project manager. The work has been well-organized; video conferences helped expedite the concept stage. We also communicate via Skype and Slack.

What did you find most impressive about this company?

Incode Group hit the ground running. They’ve met our expectations for functionality and have added features on top of the original CMS.

Are there any areas for improvement?

Their English skills could be stronger, but that’s never impacted the quality of work.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of a cryptocurrency startup that will help people freely exchange cryptocurrencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

We needed a dedicated development team to develop an MVP for us during our seed stage.

What were your goals for this project?

We needed a fast, trustworthy, and secure crypto-exchange platform with high-speed transaction systems for our next round of investments.

SOLUTION

How did you select this vendor?

Incode Group was recommended to us as a professional, dedicated team with a complete technology stack. They were experienced in platform development and had had many previous successes.

Can you go into detail about the services they provided and the scope of the project?

First, they sketched out all our features and created the platform’s architecture. Second, they conducted extensive research and developed a new user workflow. Realizing we were offering a new technology, they went beyond their scope to offer product guidance. They recently delivered the MVP and will continue to perform maintenance, tweaks, and feature development. I expect the relationship to continue for the foreseeable future.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We haven’t made the platform public yet, but their estimations were pretty accurate, and we didn’t go over budget. The MVP they delivered exceeded our expectations thanks to their fresh, technological approach.

How was project management arranged and how effective was it?

The team is always well-prepared and easy to work with. The project management team members are helpful and keep everything organized. They're constantly available and use various platforms to keep in contact with us. We mainly communicate over Skype, video conference, and Slack.

What did you find most impressive about this company?

They understood our needs and technology stack quickly and provided us with valuable platform development experience. Their design and coding experience produced features we hadn’t even thought about.

Are there any areas where they can improve?

No. I’m delighted with their results.