Incode Group

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of a cryptocurrency startup that will help people freely exchange cryptocurrencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incode Group?

We needed a dedicated development team to develop an MVP for us during our seed stage.

What were your goals for this project?

We needed a fast, trustworthy, and secure crypto-exchange platform with high-speed transaction systems for our next round of investments.

SOLUTION

How did you select this vendor?

Incode Group was recommended to us as a professional, dedicated team with a complete technology stack. They were experienced in platform development and had had many previous successes.

Can you go into detail about the services they provided and the scope of the project?

First, they sketched out all our features and created the platform’s architecture. Second, they conducted extensive research and developed a new user workflow. Realizing we were offering a new technology, they went beyond their scope to offer product guidance. They recently delivered the MVP and will continue to perform maintenance, tweaks, and feature development. I expect the relationship to continue for the foreseeable future.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We haven’t made the platform public yet, but their estimations were pretty accurate, and we didn’t go over budget. The MVP they delivered exceeded our expectations thanks to their fresh, technological approach.

How was project management arranged and how effective was it?

The team is always well-prepared and easy to work with. The project management team members are helpful and keep everything organized. They're constantly available and use various platforms to keep in contact with us. We mainly communicate over Skype, video conference, and Slack.

What did you find most impressive about this company?

They understood our needs and technology stack quickly and provided us with valuable platform development experience. Their design and coding experience produced features we hadn’t even thought about.

Are there any areas where they can improve?

No. I’m delighted with their results.

BACKGROUND

Please describe your company and position.

 I am the BA User Acquisition of a fintech company. 

Describe what your company does in a single sentence.

Fintech company that helps people set joyful personal goals and save for them every month, blending behavioral science, empathetic design, and gamified nudges into sustainable money habits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Validate the idea through an MVP — a mobile app that turns personal savings into a fun, guilt-free experience. Incode Group handled design, development, and store deployment.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group handled everything from concept to launch — UX/UI design, front-end and back-end development, and store publication.They created the product design, built the mobile app using Flutter, set up the server logic, and deployed the first version to both app stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP launch with complete savings flow
Approval and publication in both stores
Early traction and positive feedback confirming market fit

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, met deadlines, and stayed flexible to our feedback.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive approach and deep understanding of both design and business goals made them stand out.

Are there any areas for improvement or something Incode Group could have done differently?

No areas for improvement

BACKGROUND

Please describe your company and position.

 I am the CMC of an other industries company 

Describe what your company does in a single sentence.

Our military unit provides security for the Ukrainian nation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Build an official website for a military tech unit, to show off what they do and raise money for robotics innovation and battlefield support.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included:
Discovery: clarified the request and created an action plan
- Copywriting: crafted clear and informative content
- Design: developed visual concept and UI layout
- Development: implemented the site using Webflow
- Content structure:
 • Homepage highlighting our mission
 • Sections for each of the three key focus areas:
 - Ground robotic systems (UGV)
 - Smart mining (remote-controlled systems)
 - workshop (repairing drones and robotics)
- Donation integration: added unit requisites and clear calls to action

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website helped us publicly present our mission, demonstrate the main areas of our innovative activities, and start fundraising online. After its launch, the platform became a central communication tool for disseminating information, with a clear structure and calls for support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear plan, fast execution, zero delays.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Understood the mission instantly.

Are there any areas for improvement or something Incode Group could have done differently?

No improvements needed — everything was on point.

BACKGROUND

Please describe your company and position.

I am the Web designer of Domivka Vryatovanych Tvaryn

Describe what your company does in a single sentence.

We save animals in need: we find them new homes, treat them, support them, and give them a chance for a better future. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• The objective was to obtain assistance in creating a website, integrating a donation system, and performing all technical tasks, such as domain configuration—everything had to be done quickly, accurately, and professionally.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Technical tasks:
– connected and configured the appropriate payment system;
– ensured a smooth transition for users from the landing page to the donation page;
– helped select and connect a custom domain;
– optimized performance for both mobile and desktop users.

Incode Group provided full-cycle support for creating a donation-based website on Webflow. The team helped with page layout, responsive design configuration, and content structuring in line with the shelter's needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully operational website that enabled the shelter to start collecting donations immediately. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workflow was clear and well-structured, which helped move things forward efficiently. The site also improved visibility and made it easier for people to support the shelter’s mission online.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything was done on time, and the team showed genuine care for the project's social mission.

Are there any areas for improvement or something Incode Group could have done differently?

Experience was positive, but some steps could’ve been explained in more detail to make the process even smoother. Still, the team was responsive and ready to clarify anything when needed.

BACKGROUND

Please describe your company and position.

I am the Manager of Recruiting Centre

Describe what your company does in a single sentence.

Recruitment centre for the territorial defence brigade of the Armed Forces of Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Our team needed a tech partner to build our recruitment platform from the ground up — covering design, development, and ongoing support after launch.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to create both desktop and mobile versions of the website — starting from scratch. We received several examples from the designer, then worked closely with the copywriter to write the texts, and finally the developer began implementing the website. The website now functions as an information center for potential recruits and includes a “Support” button that helps raise funds for the recruitment center's needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site increased visibility, attracted new applicants, and generated donations through the support button.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workflow was clear and well-structured, which helped move things forward efficiently.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Agility, flexibility, and speed with which the team took action.

Are there any areas for improvement or something Incode Group could have done differently?

We had a great experience, nothing more to add.

BACKGROUND

Please describe your company and position.

I am the CEO of Muraha

Describe what your company does in a single sentence.

Muraha is a Ukrainian digital marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Develop an AI-powered chatbot & automate processes within a CRM system.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Incode Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

An artificial intelligence chatbot adapted to the specific needs of our business and its integration with the CRM system. The project included the development of chatbot logic, API integration, and workflow automation in CRM. The main results of the project were a fully functional AI assistant, automated task flows, and increased efficiency of internal communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implemented solution significantly reduced manual workload and response time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The technical expertise of the developer from Incode Group was evident, and the quick turnaround helped move the project forward without delay.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Being able to start the project right after the first contact was really impressive. No delays, no lengthy onboarding, just straight to work. This speed and readiness stood out the most.

Are there any areas for improvement or something Incode Group could have done differently?

There were no problems during the project

BACKGROUND

Please describe your company and position.

I am the Marketing Assistant of Elit-Web

Describe what your company does in a single sentence.

Internet marketing agency provides a full range of services for business promotion, marketing and advertising

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• We hired Incode group to assist our client's project in the healthcare industry. The main goal was to create a mobile application from scratch, including UX/UI design, development, and testing.

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group was assigned to develop the first mobile solution in the healthcare sector, with a clear focus on fast delivery, intuitive user experience, and scalability.
The iOS app, built with React Native, included secure registration, location-based access control, and dynamic visual features.
The technology stack included FastAPI, PostgreSQL, and a cloud infrastructure (AWS/GCP) prepared for the potential integration of an artificial intelligence model at a later stage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client was satisfied with the results. Incode group demonstrated strong technical expertise, timely delivery and high quality of workmanship. Communication was excellent throughout the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management skills throughout the entire engagement. 

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Exceptional responsiveness - even after hours. Quick responses consistently reduced project-related stress and created a strong sense of reliability and control.

Are there any areas for improvement or something Incode Group could have done differently?

All went well

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Artilab

Describe what your company does in a single sentence.

Artilab is the go-to custom WordPress development company and is loved by clients.  We create high-quality, marketing-ready websites, allowing our clients to focus on their business goals without worrying about the technical side of the business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Web design
• Web Development and Maintenance

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main results of the Incode group include: 

- Web design and development: Incode group is responsible for the design, development and maintenance of the blog page. This includes creating a user-friendly interface, ensuring a responsive design for optimal viewing on different devices, and updating the layout to keep it fresh and attractive. 

- Adding a chat bot to our website, the chat bot will help optimize the time of our support team, and the user will be able to get a response immediately and even on weekends.

- Special project support: Beyond the usual scope of work, Incode group is ready to support additional projects as needed. This may include updating the design, fixing some issues, or adding new features to our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved user experience: The redesign of the blog page has led to an increase in user satisfaction, as evidenced by longer sessions and a lower bounce rate. 
• The virtual assistant also helped to optimize employee time.
• Improved website performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently complete tasks within the agreed upon timeframe, ensuring that project milestones are met without delay.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approach to client relationships is very personal. Although Svitlana has the ability to delegate much of her work to other members of her team, she still prefers to be very involved with her clients. Also, the team was always in touch, even in the evening, they found the opportunity to answer our questions.

Are there any areas for improvement or something Incode Group could have done differently?

I don't think so, we will continue to work with them

BACKGROUND

Please describe your company and position.

I am the Partnership Manager of Solicy

Describe what your company does in a single sentence.

Solicy is a fast-growing company that provides Blockchain and Software solutions to its customers from all over the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Develop and select the best user flow through A/B testing methodologies to maximize conversion rates
• Interface redesign
• Improve UX to help our users quickly achieve their goals

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They focused on a general analysis of the situation, gathering requirements, presenting design trends for the upcoming year, and conducting market research. They collaborated closely with our marketing team to identify our users' needs and understand how our solutions could assist them through design. 
Incode also performed quantitative and qualitative research with our audience to better understand their wants. Before proceeding to the design phase, they established clear acceptance criteria to ensure alignment on project goals and outcomes.
As soon as the criteria were in place, Incode presented the user flow and information architecture. After we approved these, they developed a prototype, which was then tested with our users. 
Following A/B testing with our audience, they finalized the design. We were impressed by their meticulous attention to detail at every stage, and we are thrilled with the final design, which we believe will greatly benefit our users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the redesign, we received highly positive feedback from our users. Additionally, we observed a noticeable increase in our Net Promoter Score, which reflects a significant improvement in user satisfaction. The redesigned interface not only met our users' needs but also exceeded their expectations, showcasing a more intuitive and user-friendly experience. 
This increase in NPS is a strong indicator of the positive impact the redesign has had on our user base, and we are very pleased with these results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management was highly responsive, and our questions never went unanswered. We received regular updates on the project's status, ensuring we were always informed about the progress.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work process and approach were highly user-focused. They conducted numerous interviews and research sessions with our users, demonstrating a commitment to understanding our audience. We were genuinely impressed by the designers' professionalism and the depth of insights they gathered from quantitative and qualitative research. Their comprehensive approach revealed valuable insights into our users’ preferences and behaviors.

Are there any areas for improvement or something Incode Group could have done differently?

The company delivered at the highest level, and we will be returning for their services in the future.

BACKGROUND

Please describe your company and position.

 I am the Business Development Manager of an it services company 

Describe what your company does in a single sentence.

We're a software development company specializing in creating high-quality mobile and web applications. It offers a range of services, from UI/UX design to full-cycle development for startups and established businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Incode Group to accomplish?

• Enhance recruitment process
• Team evaluation and structuring
• Leverage technical expertise
• Knowledge sharing

SOLUTION

How did you find Incode Group?

Referral

Why did you select Incode Group over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Incode Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Incode Group shared valuable insights into team selection, demonstrating strong
technical expertise and prompt communication. Incode Group significantly contributed to our recruitment process by sharing deep insights into effective team selection strategies. Their technical understanding was evident throughout the collaboration, and they were always quick to respond to our needs. The team provided top-notch technical support and consistently offered their expertise, helping us optimize our operations. Their readiness to share knowledge and experience made them an invaluable partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Incode Group led to several measurable outcomes demonstrating clear progress and success. Firstly, the recruitment process became more efficient, thanks to the expert insights provided by Incode Group, which reduced the time and resources needed to identify and hire suitable candidates. Additionally, the evaluation and restructuring of our existing team significantly enhanced overall team performance, leading to better alignment with project goals and faster project completion times.
Moreover, the optimized team structure increased employee satisfaction, improving retention rates. Lastly, the knowledge and expertise shared by Incode Group empowered our team with improved strategies and best practices, further strengthening our operational capabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incode Group demonstrated excellent project management by consistently delivering items on time and maintaining clear, responsive communication throughout the project. They were highly attentive to our needs, promptly addressing any concerns and providing valuable recommendations to ensure the success of our collaboration.

What was your primary form of communication with Incode Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Incode Group was their exceptional blend of technical expertise, prompt communication, and a proactive approach to sharing valuable insights and knowledge.

Are there any areas for improvement or something Incode Group could have done differently?

The team executed the project at a high level. Nothing to add.