IGW (Infographic World)

BACKGROUND

Introduce your business and what you do there.

Fred Hutchinson Cancer Research Center has been around for 45 years and focuses on a breadth of scientific research to prevent, treat, and cure cancer as well as other diseases such as HIV and malaria. I work on a team that focuses on our brand, digital properties, and marketing awareness as well as any storytelling on or offline.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW (Infographic World)?

We wanted to explain complicated scientific and biological concepts. The question was how do we start creating a consistent visual language or library of scientific imagery and ideas that are specific to certain areas of research here?

SOLUTION

What was the scope of their involvement?

Working with us, they developed a consistent iconography around scientific concepts. We started with immunotherapy. Our team recognized that there were components at a cellular level related to immunotherapy that we wanted people to understand. IGW (Infographic World) created realistic and scientifically accurate 3D items to explain. Their team also created a 3D map of our campus.

Most recently, IGW (Infographic World) built 3D architecture for a historic building to show our ideas for each floor. They worked with us to create a simple extruded floor plan from architectural renderings. This allows a potential donor to understand the space including where it is, how big it was, and what it might cost.

What is the team composition?

Usually, there’s a team of 2–3 people. We worked with two people directly on an account manager and creative director level. Then, they take that work and partner with others who provide expertise and execute the project. There are different artists who are a part of their team, but they’re often not involved in every call.

How did you come to work with IGW (Infographic World)?

I’m a creative director that’s been doing informational graphics for 20 plus years. Often, you’re trying to create a product opportunistically and hope that you can partner with someone who can meet your needs. I can lose an opportunity if we have a donor that doesn’t understand immunotherapy and I can’t turn our infographic materials around in the available window of time. IGW (Infographic World) was brought on because of their speed in grasping a project and turning that into a quality deliverable. Their team has news journalism and design experience, which requires them to understand their subject matters. I knew them through word of mouth and for the awards they’ve won. I also know artists who’d gone and worked with them. Their reputation has only gotten stronger the longer they've been in that universe of agencies.

How much have you invested with them?

We first started working together in June 2014, and we just wrapped up another project.

What is the status of this engagement?

Over the past couple of years, we’ve spent over $100,000.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work has been fantastic. We’ve used the 3D campus map in a bunch of different ways. We’ve used it to tell people how to get to campus for scientific seminars as well as to talk about funding from the NIH. We were able to rotate the diagram to focus on which buildings benefit from their funding. Essentially, everyone on campus uses what they’ve built for us.

The level and quality of the rendering have held up over time. People can still locate their destinations from the bird’s eye view. Internal and external folks use it all the time. In fact, HR grabbed it and developed a huge poster of the model. They recreated the graphic IGW (Infographic World) produced and it remained beautiful because of the quality of work.

Anytime we need to update a graphic, we call IGW (Infographic World) and they turn it around in a heartbeat. Then, somebody else is using it immediately. We’ve received practical use and economic value out of their work since we don’t have to start from scratch every time.

How did IGW (Infographic World) perform from a project management standpoint?

If they have the availability to work on a project, then we have a phone call and get more information. Then, that leads to a formal scope of work and set a timeline. Once the project kicks off, we have regular check-ins. Depending on the deadline, we’ll have weekly check-ins or more to review work.  

There’s always a three-hour time difference, but it has never been a problem. We’ve always been able to schedule meetings at times that have worked for everyone. We haven’t had any connectivity issues trying to transfer content. They work with large files and anticipate how to manage them. Working with IGW (Infographic World) has been easy.

What did you find most impressive about them?

IGW (Infographic World) doesn’t jump to conclusions about what it is they’re being asked to create. For us, their team came to understand the science. They haven’t just focused on the aesthetics, which were also excellent. But they have also made sure to understand the subject matter well to communicate it clearly. Their team does their due diligence and provides additional ideas. They’re measured and thoughtful, executing visuals to the highest quality.

As well, they’re excellent at knowing what’s reasonable within a budget. We can’t go over budget and they’ve been skilled at getting information before they say what it’s going to take to produce a project in terms of cost, time, and talent. Their team listens to make sure they understand the best value they can bring to a project.

Are there any areas they could improve?

We’ve been thrilled with IGW (Infographic World). Everything has gone smoothly.

Do you have any advice for potential customers?

It’s always good to know what strengths you bring to a partnership and what you need. Defer to them and trust them to be the experts. Let them bring ideas to the table that may not be the original concept. IGW (Infographic World) are good listeners and want to give you what’s in your mind’s eye. The more that you can articulate what that is, the more they will be able to give you what you’re imagining. There’s nothing they can’t deliver essentially. Their team can take language and turn it into a visual, so don’t just show them a visual to replicate.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of SafetyPIN. We’ve developed a digital trust badge that people can display on their profiles when working in the gig economy primarily.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW?

We’re a new company with a new concept. The project’s primary goal was building awareness and then adoption. While people understand background checks and ID verification, they didn’t understand the value of a third-party forward-facing badge that was portable.

SOLUTION

What was the scope of their involvement?

IGW did two jobs for us. Their team produced explainer videos and helped us with our fundraising deck. The videos were animated and their team offered a few different flavors of animation. Since I understand my business well, it was beneficial that their team wrote the scripts. They interviewed me a couple of times, learning the business and how to communicate it to others. Voice was important to me. The videos needed to be friendly, credible, trustworthy, and authoritative, but also approachable. As we went through the process, we realized that we needed two explainer videos. We required one for gig workers to say: This is what SafetyPIN is and this is why you should get one. We needed one for buyers to say: This is what SatefyPIN is and why you should look for it. 

What is the team composition?

Working with me directly, there were probably four or five people. The team included an animator, a copywriter, two different project managers, and the CEO.

How did you come to work with IGW?

I belong to a group of entrepreneurs. I posted my need for someone who could work on this project. Four of five different people made recommendations and IGW was one of them. Their team was the only one that understood why it was important for them to write a script.

How much have you invested with them?

The project cost probably $8,000–$9,000. They were generous, making it reasonable for us to create two videos because one wouldn’t accomplish our goals.

What is the status of this engagement?

We started working together in July 2018, and the project wrapped up in September of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IGW produced positive results. One of our partners has an explainer video on their homepage. They’re a babysitting app and found that babysitters who display a SafetyPIN on their profiles book twice as many jobs and earn about $700 extra dollars than those who don’t show a SafetyPIN over the same period. We know that parents understand the value of our service, and the video has been doing most of the heavy lifting. We’ve received great feedback on the videos too. To see that people watch the video and then look for SafetyPINs on someone’s profile to hire them is what matters. It doesn’t matter if my friends ‘ooo’ and ‘ah.’ What matters is that people take action because of it.

How did IGW perform from a project management standpoint?

IGW performed remarkably well. I had specific requirements in mind. I’ve been in marketing and strategy for a long time, so I directed some of the voice talent remotely. Their team was responsive and handled all of my concerns. They were always excited to support us and managed the project extremely efficiently and professionally.

What did you find most impressive about them?

The CEO was available, engaged, and involved. While he passed the project off, I loved that I could connect with him. Their team was engaged and responsive to feedback. A lot of times, relationships with agencies can become a bit adversarial because the agency considers input to be an insult. They’ll think you’re ignoring their talents. IGW never acted as if their toes were being stepped on. Their team understood that we had the same goal: to create something amazing.

Are there any areas they could improve?

It’s been a while since the collaboration happened, but I only have positive memories.

Do you have any advice for potential customers?

Don’t be shy about making it an interactive, two-way process. Give clear, direct feedback, and be honest with yourself. If you’re not good at that, make sure somebody else is giving comments. Make sure your vision’s clear. Also, if something’s sitting on your desk for a week, don’t expect a partner to turn results around in 24 hours.

BACKGROUND

Introduce your business and what you do there.

I am the senior product marketing manager at a global dental healthcare equipment manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW (Infographic World)?

I was looking to develop an infographic that captured a complicated dental imaging workflow in an understandable visual resource.

SOLUTION

What was the scope of their involvement?

IGW (Infographic World) developed a still infographic for us. During an input gathering meeting, I wrote out the workflow is in a typical dental office when a patient comes in, both for a routine examination and also when a patient comes in for pain.  The infographic needed to follow the workflow for these two different scenarios. 

The infographic compared and contrasted the effect of using the technology that we manufacture versus a competitor. I provided their team with the script and the statistics that needed to be interspersed throughout the graphic. 

They presented the levels of radiation a patient is exposed to based on the technology used in a way that would allow anyone who viewed the graphic to understand. Everything was completely mathematically accurate but also easily digestible. Anybody could understand that our technology is much safer for the patient within a few seconds. 

What is the team composition?

I worked with Gabriela (Account Manager, IGW (Infographic World)) and Nailea (Creative Director, IGW (Infographic World)). I had a previous relationship with Justin (Founder & President, IGW (Infographic World)) so he would touch base on the project.

How did you come to work with IGW (Infographic World)?

I had worked with IGW (Infographic World) in my position at a previous company, where they had done animation work for me. My experience was so good that when I moved to this company I didn’t even shop for a different vendor. I just went straight to IGW (Infographic World) because I knew they would do a great job. 

How much have you invested with them?

We have invested about $2,500. 

What is the status of this engagement?

Our engagement with IGW (Infographic World) ran from August–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I was delighted by the results. They took this really complicated concept and laid it out in a linear fashion interspersed with facts comparing and contrasting radiation doses. I was really blown away. We haven’t launched the infographic yet, but my internal sales team thinks it’s amazing.

How did IGW (Infographic World) perform from a project management standpoint?

Our teams communicated primarily through email and conference calls. Their process is really great, they always showed me options and let me choose what I liked. They provided input on the script and did a good job of project managing. IGW (Infographic World) kept me on my toes, letting me know if they needed feedback by a certain date to keep us on schedule.

What did you find most impressive about them?

Their creative team consistently blew me away. 

Are there any areas they could improve?

No, they did a great job.

Do you have any advice for potential customers?

Be as clear as possible in what your objectives are, but don’t stifle their creativity.

BACKGROUND

Please describe your company and your position there.

I am the Head of Public Fundraising at APOPO, an award-winning non profit that trains giant rats to save lives by sniffing out landmines and tuberculosis in developing countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IGW (Infographic World)?

We hired IGW to develop an explainer video for our Tuberculosis Detection Rats. Our work is technical and includes concepts that many people may be unfamiliar with. IGW created an asset that made our work accessible and digestible for a range of audiences.

What were your goals for this project?

To develop a video that breaks down how APOPO's HeroRATs save lives by increasing the detection of Tuberculosis, the world's leading cause of death from infectious disease. IGW created an animated video that clearly and simply explained how the rats worked through stunning visuals and a clear narrative progression.

SOLUTION

How did you select this vendor?

We discussed the project with a number of venders around the world but IGW stood out for their track record, demonstrable interest in the project and their ability to deliver high quality materials within a tight schedule.

Describe the video(s) and the process in detail.

IGW offers a brilliant five-step visual communication process called that is designed to simplify complex concepts into visual stories. The process in brief is: Strategy, Collection, Analysis, Picturing and Exposure.

What was your vendors' project management or feedback process?

We mainly worked with Justin who was a real pleasure to work with throughout. It was critical that the product accurately reflected our work whilst being understandable to lay audiences and therefore we had a team of scientists and communications professionals critically evaluating the product through its development. IGW were adaptable and flexible to our needs and we felt enabled and supported to develop the best product possible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was our primary asset when introducing our life-saving work to donors, governments and partners around the world and helped to secure funding and support for our tuberculosis training and detection activities. We have received consistently positive feedback on the video from all quarters. Three years later, we continue to deploy the film at every opportunity.

How effective was the workflow between your team and theirs?

The workflow between our team and IGW was dynamic and responsive. We couldn't have asked for better support, they were real partners who were equally committed to delivering a fantastic result.

What did you find most impressive about this company?

The people at IGW are brilliant.

Are there any areas for improvement?

My experience with IGW was first class and it is difficult to identify any areas for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company providing a tool for divorced and separated parents to communicate through both a website and mobile apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW (Infographic World)?

We needed them to provide marketing and educate our potential subscribers.

SOLUTION

What was the scope of their involvement?

We asked them to create a short, animated video giving an overview of how we work and explaining the platform and what it does for families. We wanted an easy-to-understand message because our platform can be complex and difficult to understand.

What is the team composition?

We worked with about five people at any given time. We mostly worked with the account manager, but also scriptwriters and people who helped with the design.

How did you come to work with IGW (Infographic World)?

I was referred to them by a professional organization I’m a member of. They seemed easy to work with and their pricing was fair.

How much have you invested with them?

We spent about $8,000.

What is the status of this engagement?

We worked together from July–Oct. 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've gotten lots of compliments and our video is regularly shared on social media. They did a good job of distilling our message, developing the entire script based on the ideas we gave them.

We didn’t want to spend a ton of time of this, but we wanted to create something straightforward, and they made that incredibly easy. After production, it was no problem for them to make the changes we requested.

How did IGW (Infographic World) perform from a project management standpoint?

They follow a clear process and they’re good at accepting our input. We held a video conference as a project kickoff, but since then, we’ve communicated mostly through phone calls and emails.

What did you find most impressive about them?

The convenience and ease of working with them make a difference.

Are there any areas they could improve?

No, we’re very happy with them.

Do you have any advice for potential customers?

The number one thing is to know what you want so you spend less time refining your idea and more time developing the actual collateral.

BACKGROUND

Please describe your company and your position there.

We have pioneered x-ray inspection technology since 1998 and is a leading global manufacturer of product inspection equipment for both the food and pharmaceutical industries. Headquartered in Lutz, FL and with 3640+ installments in 52+ countries worldwide, we deliver advanced physical contamination detection and quality inspection capabilities for a wide range of applications with accurate and repeatable results.

We offer x-ray inspection solutions for various industries which include but are not limited to dairy, confectionery, bakery, fruits and vegetables, poultry, red meat, snacks and ready meals for packaged or unpackaged products, bulk, carton boxes, pouches, tall rigid containers and trays.

We are an experienced global team and work with a partner network that delivers unsurpassed service solutions to further ensure optimum equipment performance and full customer service satisfaction. I am the Marketing Communications specialist and I am responsible for content creation, email marketing strategies, and social media strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IGW (Infographic World)?

We wanted to create a traditional whiteboard video explaining the long-term benefits of using x-ray inspection equipment for food products

What were your goals for this project?

Our goals were met above expectations.

SOLUTION

How did you select this vendor?

Through a website search and then looked at their website.

Describe the scope of their work in detail.

Complete project management from beginning to end, from storyboarding to graphics and final production.

What was the team composition?

There was direct contact with the project manager at all times and they worked with a designer and a copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They do a great job managing the project timeline, its conceptualization, creation, and final production. They are great at taking words and creating the imagery needed to bring those words to life.

How effective was the workflow between your team and theirs?

Very effective workflow.

What did you find most impressive about this company?

They are really flexible and work with you in regards to changes and costs. They also add their own creative outlook which helps enhance the final creative product.

Are there any areas for improvement?

They do excellent work.

BACKGROUND

Introduce your business and what you do there.

I’m the public diplomacy officer for the Embassy of Spain in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW (Infographic World)?

We needed help designing products for public diplomacy initiatives.

SOLUTION

What was the scope of their involvement?

The Embassy has worked with IGW (Infographic World) on three projects. They designed infographics for all three projects and then provided documents so that we could print them. For the second and third projects, they developed a website with information from the infographics, along with videos and GIFs.

What is the team composition?

In our day-to-day communications, we work with a project manager and designer. We’ve also engaged with the president and the operations lead.

How did you come to work with IGW (Infographic World)?

I’ve only worked with IGW (Infographic World) on the most recent project. My company continues to work with them because we’ve been satisfied with their deliverables.  

What is the status of this engagement?

The Embassy began working with IGW (Infographic World) in September 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use the GIFs they provided in different social media posts. We also use their print infographics at different events and visits to the Embassy and when we speak to groups about what we do. It’s imperative that we immediately grab people’s attention, and the infographics help us do that. Whenever we hand them out, people are intrigued and want to learn more.

How did IGW (Infographic World) perform from a project management standpoint?

They’ve performed very well in this regard. We’ve started all three projects with a phone call to go over our expectations and different options. After that initial call, we communicate via email.

What did you find most impressive about them?

Their flexibility sets them apart.

Are there any areas they could improve?

Honestly, no; nothing comes to mind.

Any advice for potential customers?

Go into the project with a lot of ideas and be willing to discuss them, so that IGW (Infographic World) can propose design and programming possibilities and provide suggestions. We had some great conversations regarding what we wanted to do. Collaborative work leads to a great end product.

BACKGROUND

Introduce your business and what you do there.

I’m the director of global threat communications at Trend Micro, a cybersecurity firm. We develop software and hardware technologies that protect both businesses and consumers around the globe from cyberattacks. We’ve been at the forefront of innovation for 30 years.

I work with our research organization to publish and promote the threat research that Trend Micro regularly does. I work with the media and speak at cybersecurity conferences around the world to educate people on cybersecurity trends and what technologies can help protect them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IGW (Infographic World)?

My company wanted to utilize more graphics to portray what we do as a business. We create some graphics and infographics internally, but we needed a third-party to augment that work. We hoped to visually demonstrate how threats work, where they target organizations, and how we protect our customers.

SOLUTION

What was the scope of their involvement?

We initially hired IGW to develop and deliver static infographics that were visually-pleasing. Over time, they began to develop more interactive infographics and videos.

What is the team composition?

One person quotes the project, and once we get that down, I start working with 1–2 designers on the actual graphics. I’m not sure how many people total work on our projects, but we normally have 1–2 regular contacts. We don’t have to work with a huge group, which is a good thing from my perspective.

Justin (Founder & President, IGW) has been my main point of contact. I believe he was still formulating his organization when we started working together. He’s expanded since then, but I’ve maintained a good relationship with him. I usually contact Justin regarding any new projects, and he delegates the work to the appropriate people.

How did you come to work with IGW (Infographic World)?

IGW was one of the top organizations in my Google search. I looked at what they did and a lot of the content that they’d developed over time. I contacted Justin, and we started working with them.

How much have you invested with them?

My company has spent between $200,000–$500,000 so far.

What is the status of this engagement?

We started working with IGW in February 2012, and it’s ongoing. We’ve been averaging a couple of projects per year with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We display most of the infographics on our website. Depending on the topic, graphics show up on different webpages. We also utilize the graphics at events, such as the webinars that I regularly deliver. The interactive infographics help us to educate our customers about the business that Trend Micro is in. We also use IGW’s work on social media. They’ve delivered more recent graphics as info snippets for social media campaigns.

Some of our internal groups deliver infographics, but I go to IGW whenever I need visually pleasing infographics, especially in the interactive area. The graphics they’ve produced for us have been very well-received by viewers and our internal staff.

I continue to use IGW because they regularly improve their services and the graphics that they produce. They’re competitive in the marketplace. As they’ve done more interactive infographics, I’ve been very pleased with the results that they’ve delivered.

How did IGW (Infographic World) perform from a project management standpoint?

We’re probably not one of the easiest companies to work with. For these projects, I have several stakeholders to report to, and everyone has an opinion. At times, I’ve had to revise the direction of visuals mid-project. IGW has been very accommodating. We’ve had to pay extra for a few of these changes, but that’s understandable.

We discuss projects and deliverables via email or conference calls. As we progress through a project, they’re very good at communicating where we are within the timeline. We go back and forth a number of times on each project to nail down all of the specifics and make sure everything is accurate.

Overall, they follow the process, and they’re almost always on time.  

What did you find most impressive about them?

They’re very creative in their approach and what they end up delivering.

Are there any areas they could improve?

They could send more updates to the project owner and me. They sould also spend more time upfront making sure everyone’s clear on the deliverables and what we’re looking for.

Do you have any advice for future clients of theirs?

Clients should be clear on what they want and work with IGW on the deliverables and requirements, so that everyone is clear on what the project will be and when it will be finished. However, clients should also let them do what they’re good at. I give IGW ideas, and they come back with ideas and options of their own. That’s what I really like about them: they’re not set in one type of output, and they offer a broad array of styles and options.

BACKGROUND

Please describe your company and your position there.

EVP Sales & Marketing of a laboratory device manufacturer. Customers are predominately pharmaceutical and contract research organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IGW (Infographic World)?

We're introducing novel complex technology in to the life science segment and as such needed an easy way to explain what our product does.

What were your goals for this project?

During exhibition we had difficulties relaying the concept of our product to visitors stopping by our booth - it's a complex product. With the explainer video, we managed to pre-educate customers in 90s as to what our product conceptually was so that we could focus on the customer needs rather that the product concept in the follow up conversation. This really helped increase the number of meaningful conversations and led to increased follow-up rate.

SOLUTION

How did you select this vendor?

Introduction through professional network.

Describe the video(s) and the process in detail.

I've never done any video work before and really had no idea where to start. IGW led the conversation right from the beginning and steered us to discover what we actually wanted to get done (given the broad array of video options this was very valuable to us). Once we identified an explainer video as fitting out needs best, IGW took control of the whole process, drove the project forward, locked in all the details whilst providing regular and pointed updates. The cherry on the top of the cake was the huge bank of narrator voices they had available and the highly competent script development.

What was your vendors' project management or feedback process?

Regular calls and email communication. Very hands-on.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We cut down "warm-up" time for new customer arriving at the booth or checking out website by at least 75%. The positioning that took 4-5 minutes traditionally, now takes 90s and can be done at the leisure of the visitor.

How effective was the workflow between your team and theirs?

Highly effective.

What did you find most impressive about this company?

IGW took control of the whole process whilst always being transparent and seeking our feedback on their proposals before moving one direction or another.

Are there any areas for improvement?

Don't really see anything. We're likely re-engaging in another project soon.

BACKGROUND

Please describe your company and your position there.

I am the creative director at Blackhawk Network, a global company that specializes in providing branded payments. We are probably best known for putting gift cards in grocery stores, where it is easy and convenient for consumers to purchase them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IGW (Infographic World)?

We ran a very big market research study on gift card buyer personas. Since we are industry leaders in this space, we wanted to turn the data into an interactive, online marketing piece. A second version, presented as a downloadable ebook, was also requested.

What were your goals for this project?

Our primary goal was to present ourselves as thought leaders in our industry. Our secondary goal was to generate qualified sales leads.

SOLUTION

How did you select this vendor?

I did a lot of online research and reviewed agencies' previous work. I was impressed with Infographic World's ability to synthesize a lot of data and present it in a clear and engaging manner.

Describe the scope of their work in detail.

Infographic World took our research and created concepts, wrote copy, designed the layout/UX/UI, and did all of the custom development. Their team is very organized and efficient; all I had to do was provide brand guidelines and review their work along the way.

What was the team composition?

I must say that the team at Infographic World was wonderful! I had lots of direct conversations with Justin, the president. He put together a talented team to do the creative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's too soon to share success stories—but I'm sure we'll have them in the future!

How effective was the workflow between your team and theirs?

The workflow felt seamless to me. I received and responded to emails, meeting invitations, etc. Infographic World did all of the heavy lifting!

What did you find most impressive about this company?

I am most impressed by how knowledgeable and talented the team is. They are top-notch!

Are there any areas for improvement?

Honestly, I can't think of any.