Identixweb Limited

BACKGROUND

Please describe your company and position.

I am a Software Developer at Milople Technologies Pvt Ltd.

Describe what your company does in a single sentence.

Milople Technologies Pvt Ltd. is a company that builds and delivers e-commerce software, custom-coded stores and extensions, and mobile/web solutions to help online retailers run high-performing, feature-rich digital stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Identixweb Limited to accomplish?

• I hired Identixweb Limited to implement their SellMore Post Purchase Upsell app to help increase my store’s average order value, optimize post-purchase conversions, and create seamless upsell offers immediately after checkout.

SOLUTION

How did you find Identixweb Limited?

• Online Search
• Clutch Site

Why did you select Identixweb Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Highly Recommended

How many teammates from Identixweb Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved integrating and configuring the Post Purchase Upsell app from Identixweb Limited to enhance my store’s post-purchase revenue strategy. Identixweb was responsible for setting up the app, aligning the upsell flow with my existing checkout process, and customizing offer layouts to match my store’s brand. Their team assisted with creating high-converting one-click upsell offers, testing multiple product combinations, and ensuring seamless functionality across all devices and payment gateways. They also optimized the display rules, triggers, and conditions so that customers would receive relevant, personalized upsell suggestions immediately after completing their initial purchase. Additionally, they provided guidance on best practices, helped troubleshoot minor integration issues, and ensured the app worked smoothly within my Shopify environment. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable improvements, including an increase in post-purchase conversions, a noticeable rise in average order value, and consistent revenue from new one-click upsell offers. The upsell flow worked smoothly, and we saw a measurable lift in customer engagement immediately after checkout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was good, and although there were a few minor delays, the team remained responsive and cooperative throughout the process. They listened to my requirements, addressed my queries clearly, and ensured the final setup met my expectations. Overall, the communication was smooth, and despite slight timing adjustments, they delivered quality work and handled my needs professionally.

What was your primary form of communication with Identixweb Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Identixweb was their deep knowledge of their own product and their ability to customize it exactly to my requirements. Their support team was highly responsive, the guidance they provided was clear, and they went beyond basic setup to ensure the app delivered real value. Their combination of technical expertise, professionalism, and customer-first attitude truly sets them apart. 

Are there any areas for improvement or something Identixweb Limited could have done differently?

Overall, the experience was excellent. If anything, small improvements in delivery speed would make the process even smoother, but this did not affect the final outcome or the quality of their work. The team performed very well, and I’m satisfied with the results.

UPDATED REVIEW

This review was published on November 14, 2025.

Charmy

Product Head, E-Commerce Development CompanyeCommerce

Bhavnagar, India

11-50

Oct 2025 - Nov 2025

Less than $10,000

Project summary

Identixweb Limited developed a Shopify website for an e-commerce development company. The team created a custom Shopify theme, uploaded products, integrated payment gateways, and implemented basic SEO.

Feedback summary

Identixweb Limited successfully met the client's expectations, delivering a fully responsive website that loaded under three seconds. The team provided excellent project management, adhering to the schedule and responding promptly to the client's requests. Their technical expertise stood out.

BACKGROUND

Please describe your company and position.

I am the Product head of an e-commerce development company.

Describe what your company does in a single sentence.

eCommerce development company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Identixweb Limited to accomplish?

Develop a cosmetics store on Shopify.

SOLUTION

How did you find Identixweb Limited?

Referral

Why did you select Identixweb Limited over others?

Pricing fit our budget

Good value for cost

Referred to me

How many teammates from Identixweb Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Store Design & Layout

Custom Shopify theme tailored to the cosmetics brand identity.

Responsive design for desktop, tablet, and mobile devices.

Branded homepage, product listing pages, product detail pages, and blog/news section.

Integration of high-quality product images, banners, and promotional sections.

Product Management

Upload and organize up to [insert number] products with images, descriptions, and SKUs.

Implement product categories, filters, and search functionality for easy navigation.

Shopping & Checkout

Secure shopping cart and checkout system.

Multiple payment gateway integration (e.g., Shopify Payments, PayPal, credit cards).

Shipping configuration including rates, zones, and fulfillment options.

Tax setup as per business requirements.

Functional Features

Customer account registration and management.

Wishlist and product review functionality.

Newsletter subscription integration.

Social media links and sharing features.

SEO & Performance

Basic on-page SEO setup (meta titles, descriptions, and alt tags for images).

Store speed optimization and mobile-friendly configuration.

Training & Documentation

Provide admin training to manage products, orders, and content.

Documentation on how to update and maintain the Shopify store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website Performance

Page load time: Optimized to load under 3 seconds on desktop and mobile.

Mobile responsiveness: 100% of pages tested and fully responsive across devices.

Bounce rate: Reduction in bounce rate compared to previous website (if applicable).

2. E-Commerce Metrics

Number of products uploaded and organized: e.g., 150+ SKUs properly categorized.

Checkout completion rate: Increase in completed purchases due to optimized checkout flow.

Payment gateway functionality: 100% successful transactions tested before launch.

3. User Engagement

Average session duration: Increased time visitors spend on the site.

Newsletter sign-ups: e.g., 200+ new subscribers in first month.

Customer reviews and ratings: Collection of first set of product reviews after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The quality of the development of our Shopify cosmetics store has been exceptional in terms of project management as they adhered to a schedule and delivered project goals in a timely manner. This includes the design mockups, addition of products to the site, and functionality integration as per the agreed timeline. There was a clear plan in place for each phase of the development process, and all deadlines were honoured without delays.

The team was always available to respond to our requirements and requests promptly. We received timely feedback on our questions or asked for changes and provided practical solutions. They maintained clear lines of communication with us throughout the development process, providing us with updates and outlining the next steps for the project, which allowed for a smooth, transparent and stress-free experience for both of us. The overall project management displayed professionalism, reliability and a focus on client satisfaction.

What was your primary form of communication with Identixweb Limited?

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

When we looked at this company, what stood out most was their technical expertise as well as client-focused attitude.

Rather than just building a Shopify store, they took the time to learn about our brand, our products, and our customers and then created a beautiful, functional website based on that information.

They were able to see potential problems before they happened and to make suggestions for improvements before they became an issue.

For example, while working on our website, they optimized site speed and improved user experience, constantly exceeding our expectations.

The professionalism, responsiveness, and innovative solutions of this team made the entire experience easy and fun!

Are there any areas for improvement or something Identixweb Limited could have done differently?

Overall, our experience with Identixweb Limited was good, but we feel that there could be some room for improvement when it comes to providing proactive updates when there are delays/revisions (even minor). even though all milestones were ultimately delivered on time, it would have been beneficial to have additional status check-ins for smaller tasks throughout the process to create an even smoother transition and better keep us informed.

STAR RATINGS:

Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Please describe your company and your position there.

I am the founder of company who offers car wash at your residency or work

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Identixweb Pvt. Ltd.?

Mr. Identixweb and his team help me with design all the way to algorithms and customized website behavior

What were your goals for this project?

Me and my team goals were

1. To create user friendly website, functional and eye catching
2. To get help at a reasonable price 
3. To deliver results in a timely manner

SOLUTION

How did you select this vendor?

Mr. Identixweb and his team achived our 3 main along with a great customer service

Describe the project and the services they provided in detail.

Mr. Identixweb and his team help me with design all the way to algorithms and customized website behavior

What was the team composition?

Mr. Identixweb has a well rounded and big team. They are a 1 stop shop web designer. They are all you need to design your website as well as tackling any related tasks.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Without the help of Mr. Identixweb and his team we wouldn't be able to finish the project because we are not experience in coding or custom work

How was project management arranged and how effective was it?

We used apps to keep everything organized and finish tasks on time

What did you find most impressive about this company?

1. The great customer service they have
2. The well rounded and big team they have(they covered a huge variety of skills in really good timing)
3. Great and super affordable prices

Are there any areas for improvement?

Not many

BACKGROUND

Please describe your company and your position there.

We are a company building apps for the Shopify platform. founded in Israel 2018. I'm the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Identixweb?

We hired them to develop our apps, so far they have developed over 3 apps for us.

What were your goals for this project?

We wanted to have a product that looks and does exactly what we want, and publish it on the Shopify app store.

SOLUTION

How did you select this vendor?

I noticed they had their own apps on the app store and they looked great so I decided to reach out to them so we can work together.

Describe the project and the services they provided in detail.

We provided the specification for the products, they took care of the code (including code optimization), the front and backend, they've set up the database and the servers and took care of security. After we submitted the app to the app store they helped us find and fix bugs and we continuously develop from there.

What was the team composition?

We only used about 5 of their developers, 3 seniors and 2 juniors, but the company has a lot more to offer. We comunicated directly with the owner and the team managers and they managed the rest of the tem for us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

These apps are our entire business. App development is basically the backbone of our business.

How was project management arranged and how effective was it?

We managed everything through Trello, we created the specifications and they'd keep us updated if it's in the backlog, to-do, in development, ready for testing or done. Everything had time estimation to it so we can decide how to prioritize further development.

What did you find most impressive about this company?

We were impressed by their honesty and trustworthiness. They never tried to to do anything unworthy or suspicious.

Are there any areas for improvement?

Always, I'd say their English isn't perfect, that's why we only communicate with the owner.

BACKGROUND

Introduce your business and what you do there.

My company is called Appsonrent, and I work on growth marketing and business strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Identixweb?

I’ve worked with them on Shopify projects for my clients.

SOLUTION

What was the scope of their involvement?

We’ve built a Shopify application together, called On Time Delivery. They’ve completed 30–40 stores for my clients so far.

What is the team composition?

I worked with one designer and two developers initially, which expanded to five people after 2–3 months. Right now, I have two dedicated resources for regular feature development and solving client issues.

How did you come to work with Identixweb?

I attended a Shopify event in Bangalore in order to get more information and find out how I could improve the solutions I provide to clients. I met a few companies there, including Identixweb and one of their clients, an online t-shirt store. I got both a recommendation and a demo, so later connected with them for a test Shopify project. I was able to get revenue from the platform after 1–2 months, so I continued working with them.

How much have you invested with them?

They charge me $15 per hour, and the total cost so far has been $15,000.

What is the status of this engagement?

I started the first project with Identixweb in May or June 2017, then we worked together again in 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My clients—mostly US merchants—are really happy with the application. There are more than 500 people using my app on their stores. Whenever one of my clients has an issue, Identixweb is ready to support me. That’s important to me, since I don’t have technical knowledge.

How did Identixweb perform from a project management standpoint?

I haven’t had any issues so far and I’m completely comfortable with them. They have a good team and are always eager to help when I have an issue. I can even call them at midnight, and they’ll be on it.

What did you find most impressive about them?

I’d had a really bad experience with another provider from Bangalore in the past, but I haven’t gone to any other companies since starting with Identixweb. I’m completely satisfied with their services and support.

Are there any areas they could improve?

Identixweb only provides Shopify services. They’re growing in the market, so I’ve suggested to them that they should offer other kinds of development, including PHP and WordPress. I would like to get all my client services in one place.

Do you have any advice for future clients of theirs?

I wouldn’t hesitate to refer them to anyone looking for Shopify services. I’ve referred a lot of e-commerce projects to them, and they’ve done well; I haven’t gotten any complaints from my clients.

BACKGROUND

Please describe your company and position.

I am the Owner of Sitaram Ayurvedic

Describe what your company does in a single sentence.

We are dealing in Natural & Ayurvedic Product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Identixweb Limited to accomplish?

Created Website for our Store

SOLUTION

How did you find Identixweb Limited?

• Online Search
• Referral

Why did you select Identixweb Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Identixweb Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Work begins with basic planning to define store goals, products, and target audience. Teams select and customize pre-built Shopify themes, configure essential settings like payments, shipping zones, taxes, and domains. Product and collection uploads follow, along with simple app integrations for carts or reviews, basic SEO tweaks, and mobile optimization. Final testing ensures smooth checkout, speed, and compatibility before launch with minimal custom coding.

Key Deliverables

• Ready-to-use Shopify store with customized theme, products, and core settings.
• Optimized basics including payment & shipping setup, SEO foundations, and mobile responsiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, the website started converting visitors into customers more consistently, with a noticeable increase in completed orders and revenue within the first 1–3 months.

Page load speed and mobile performance improved, which reduced bounce rate and helped customers browse products and complete checkout more smoothly.

The new store setup (payments, shipping, and taxes) ran reliably, resulting in fewer technical issues and support tickets from customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were handed over on schedule, with the full store live within the agreed 2-3 weeks despite minor scope tweaks. They responded promptly to our needs usually within 24 hours for questions or changes and accommodated a couple of last-minute product adjustments without delaying the timeline. Overall, their proactive approach minimized surprises and ensured smooth progress.

What was your primary form of communication with Identixweb Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Identixweb is their focused Shopify expertise and clear, structured way of handling projects from start to finish. They communicate well, respond quickly to requests or changes, and still manage to deliver within the agreed timelines.

Are there any areas for improvement or something Identixweb Limited could have done differently?

Identixweb could improve by providing more detailed initial cost breakdowns for add-ons like extra app integrations to avoid surprises. Offering a few sample stores or live demos upfront would also help clients visualize the final setup faster. Overall, these are minor tweaks to an already solid process.

BACKGROUND

Please describe your company and your position there.

Owner of a e-commerce brand selling customized jewelry pieces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Identixweb Pvt. Ltd.?

Customization of the look and functionality of the Shopify theme used in the store.

What were your goals for this project?

Improving customer experience and deliver the necessary information for each order to the admin panel.

SOLUTION

How did you select this vendor?

They responded to my Upwork job posting.

Describe the project and the services they provided in detail.

The main project was developing a moon phase calculator with visual presentation of the results for the customers. As well as adding many conversion rate improvement elements on the product page and the shopping cart.

What was the team composition?

I was in contact with Priyank Savani

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The main projet drastically improved customer experience for customers.

How was project management arranged and how effective was it?

All the communication was done within Upwork. Tasks were performed efficiently and according to my specifications.

What did you find most impressive about this company?

They're quality of work and quick turnaround were impressive.

Are there any areas for improvement?

Time zone difference was biggest issue but it was small price to pay for the reasonable prices and high quality of work.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Appsyl.com. We provide solutions for WordPress and Shopify.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Identixweb Pvt. Ltd.?

Development for WordPress plugin and Shopify apps.

What were your goals for this project?

Develop apps to help business owners marketing their offers. I have been working with Priyank and his team for a while, and am very happy that I've found

SOLUTION

How did you select this vendor?

Was recommended by a friend.

Describe the project and the services they provided in detail.

We were looking for a reliable partner on web development and maintenance of the apps and plugins.

What was the team composition?

We provided a specification, and the team developed it in close interaction with us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team has developed multiple apps that help us and our customers to convert more visitors.

How was project management arranged and how effective was it?

We use Trello for development and LiveAgent support system for customer tickets.

What did you find most impressive about this company?

I really appreciate how responsive, engaged and involved they are.

Are there any areas for improvement?

No.