iArk Boutique Digital Agency

BACKGROUND

Please describe your company and position.

I am the owner of Athenianretreat

Describe what your company does in a single sentence.

Athenian Retreat offers premium short-term accommodation in the heart of Athens, providing guests with a stylish and comfortable stay. The property combines modern design, high-quality amenities, and a central location, making it an ideal choice for both leisure and business travelers seeking a seamless hospitality experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to enhance Athenian Retreat's online presence and create a modern, high-performing website that reflects the quality of our accommodation. Our objectives included improving the user experience, showcasing our property professionally, strengthening our brand identity, optimizing the website for search engines, and making it easier for potential guests to find information and contact us directly.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the design, development, and optimization of Athenian Retreat's online presence, with a strong focus on creating a modern and engaging experience for potential guests. iArk Boutique Digital Agency delivered a fully responsive website that reflects the property's premium character while making it easy for visitors to explore accommodation details and get in touch. Key deliverables included: * Custom website design and development. * Mobile, tablet, and desktop responsive optimization. * SEO-friendly website structure and content implementation. * Professional presentation of the accommodation and its amenities. * Contact and inquiry forms to simplify guest communication. * Website performance optimization for fast loading and smooth navigation. * Ongoing technical support, maintenance, and content updates. * Strategic guidance to strengthen the property's digital presence and online visibility. The final result was a polished, user-friendly website that effectively represents the Athenian Retreat brand and supports its long-term marketing goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a stronger online presence and a significantly improved digital experience for Athenian Retreat. The new website offers faster performance, seamless navigation across all devices, and a more professional presentation of the property. We also established a solid SEO foundation to support long-term organic visibility, making it easier for potential guests to discover our accommodation. Overall, the project enhanced our brand image, increased user engagement, and provided an effective platform for generating direct inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management throughout the collaboration. They consistently delivered all agreed deliverables on schedule, communicated clearly, and kept us updated on the progress of the project. The team was highly responsive to our feedback and quickly implemented any requested changes or improvements. They were flexible, solution-oriented, and always available to answer questions or provide guidance. Their organized workflow and proactive communication made the entire process smooth, efficient, and stress-free.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about iArk Boutique Digital Agency was their ability to combine creativity with technical expertise. They took the time to understand our vision and translated it into a professional, high-quality website that truly represents our brand. Their attention to detail, responsiveness, and commitment to delivering the best possible result made them stand out. Rather than simply completing the project, they acted as a trusted partner by providing valuable recommendations and ensuring every aspect of the website met our expectations.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were extremely satisfied with our experience working with iArk Boutique Digital Agency. The project was delivered on time, communication was excellent, and the team was always responsive to our needs. We do not have any significant suggestions for improvement and would be happy to collaborate with them again on future projects.

BACKGROUND

Please describe your company and position.

I am the owner of Agean Keyholders

Describe what your company does in a single sentence.

Aegean Keyholders provides professional property management and hospitality services for short-term rental properties across Greece. Our services include guest communication, check-in and check-out coordination, cleaning and housekeeping management, property maintenance, listing optimization, pricing strategy, and owner support. We help property owners maximize their rental income while delivering a seamless, high-quality experience for every guest.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our online presence and create a professional digital identity for Aegean Keyholders. Our main objectives were to develop a modern, user-friendly website, improve our brand visibility, showcase our property management services effectively, and support our digital marketing strategy. We also wanted a reliable partner to help us attract more property owners and guests while ensuring a seamless online experience.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the design, development, and optimization of Aegean Keyholders' digital presence. iArk Boutique Digital Agency was responsible for creating a modern, responsive website that reflects our brand identity and clearly presents our property management services. Key deliverables included: * Website design and development with a user-friendly interface. * Responsive optimization for desktop, tablet, and mobile devices. * SEO-friendly page structure and content implementation. * Service pages showcasing our property management solutions. * Contact forms and lead generation features. * Performance optimization to ensure fast loading speeds and a smooth user experience. * Ongoing technical support, updates, and website maintenance. * Digital marketing support and strategic guidance to strengthen our online visibility. The project was delivered professionally, meeting our expectations for quality, functionality, and overall user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a significantly stronger online presence for Aegean Keyholders. The new website provides a faster, more intuitive user experience across all devices, making it easier for visitors to explore our services and get in touch. We also achieved improved website performance, a more professional brand image, and a solid SEO foundation to support long-term organic visibility. Overall, the project has enhanced our credibility, increased user engagement, and created a reliable platform for attracting new property owners and potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency managed the project efficiently and professionally throughout the entire collaboration. They delivered all agreed milestones on time, maintained clear and consistent communication, and kept us informed at every stage of the project. Whenever we requested changes, additional features, or refinements, their team responded promptly and implemented them with great attention to detail. They were flexible, proactive, and always willing to provide solutions and recommendations that improved the final result. Their responsiveness and commitment made the collaboration smooth and reliable from start to finish.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about iArk Boutique Digital Agency was their combination of technical expertise, creativity, and genuine commitment to our success. Rather than simply delivering a website, they took the time to understand our business and provided valuable recommendations that improved both the user experience and our online presence. Their responsiveness, attention to detail, and willingness to accommodate feedback throughout the project made them feel like a true partner rather than just a service provider. The quality of their work and their customer-focused approach set them apart.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with our collaboration and the quality of the work delivered. Communication was clear, deadlines were met, and our requests were handled promptly. At this stage, we do not have any significant areas for improvement to highlight and would gladly work with iArk Boutique Digital Agency again in the future.

BACKGROUND

Please describe your company and position.

I am the Owner of Modernice

Describe what your company does in a single sentence.

iArk Boutique Digital Agency provides tailored digital solutions, from high-quality website creation and reliable hosting to branding support, website optimization, and ongoing technical assistance. Their services are designed to help businesses grow and strengthen their digital identity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to help us improve our online visibility, upgrade our website experience, and receive professional guidance for our digital needs. Their personalized approach and expertise were exactly what we were looking for.

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing, developing, and optimizing our digital presence through website improvements, hosting management, technical support, and ongoing maintenance. Key deliverables included a modern and functional website, performance optimization, timely content updates, reliable hosting solutions, and continuous support to ensure everything operated smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

d

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management from start to finish. Deliverables were consistently completed on time, communication was clear and professional, and the team responded quickly to any requests or adjustments. They were highly attentive to our needs and always willing to provide effective solutions when required.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most was their personalized approach and genuine commitment to understanding our business goals. Rather than offering one-size-fits-all solutions, iArk Boutique Digital Agency took the time to provide tailored strategies and consistent support, making the collaboration feel highly professional and valuable.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were extremely satisfied with the collaboration, and there is very little we would change. If anything, even more frequent progress updates during certain stages could further enhance an already excellent experience, although communication was consistently strong throughout the project.

BACKGROUND

Please describe your company and position.

I am the owner of kalyviconstructions

Describe what your company does in a single sentence.

iArk offers complete digital solutions for businesses, from professional website creation and hosting to ongoing support, updates, and digital marketing services. What stands out is their personalized approach and willingness to find the best solution for every client.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Our main goal was to establish a strong and professional online presence through a high-quality website, reliable hosting, and strategic digital support. We wanted a team that could understand our vision and help our business grow digitally

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency handled a wide range of digital services, including website design and development, technical support, hosting management, website updates, and digital optimization. The final deliverables exceeded expectations, offering a modern, user-friendly, and highly functional online presence tailored to our business goals.

What was your primary form of communication with iArk Boutique Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The measurable outcomes included an improved digital presence, enhanced website functionality, increased visitor engagement, and a more professional brand image online. Their ongoing support also ensured smoother website performance and reduced technical issues.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Honestly, there is very little we would change. The experience was highly professional and well-organized. As the company continues to grow, expanding capacity to handle increasing demand while maintaining the same personalized approach would be a great next step.

BACKGROUND

Please describe your company and position.

I am an executive at Stay SIfnos

Describe what your company does in a single sentence.

iArk provides a wide range of digital services including website development, hosting, website maintenance, SEO, digital marketing, and technical support. Their team offers customized solutions tailored to each business, helping improve online presence and overall performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our online presence, improve our website performance, and create a more professional digital image for our business. We also wanted reliable technical support and effective digital solutions tailored to our needs.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included website development and optimization, hosting management, technical maintenance, content updates, and overall digital support. Key deliverables included a professionally designed and functional website, reliable hosting services, improved performance, timely updates, and continuous assistance whenever needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to noticeable improvements in our online presence, website performance, and overall user experience. We experienced better website reliability, faster support response times, and increased engagement from potential customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk Boutique Digital Agency demonstrated excellent project management throughout the collaboration. They consistently delivered items on time, maintained clear communication, and responded quickly to our requests and feedback. Their team was proactive, professional, and always willing to adapt to our needs.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their personalized approach and genuine interest in understanding our business needs. Unlike many agencies, iArk Boutique Digital Agency made us feel like a priority and provided tailored solutions rather than generic recommendations.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration. If there is one area for improvement, it would simply be expanding their team or capacity as demand grows, as their attention to detail and personalized service are clearly in high demand.

BACKGROUND

Please describe your company and position.

I am the Owner of Home keepers

Describe what your company does in a single sentence.

Home Keepers provides in-home care and support services, including elderly care, home assistance, domestic work, patient escort services, and nursing care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We hired iArk Boutique Digital Agency to strengthen our digital presence, improve brand visibility, and support our marketing and communication efforts through a more effective online strategy.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration focused on enhancing our online presence and digital performance. Deliverables included website optimization, branding and communication support, digital marketing activities, content guidance, and strategic recommendations aimed at increasing visibility, improving user experience, and strengthening customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project contributed to increased brand visibility, improved website performance, stronger digital engagement, and a more effective online presence, helping us better connect with potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ark managed the project professionally and efficiently. They delivered items on time, maintained clear communication, and responded quickly to our needs, always showing flexibility and a solution-oriented approach.

What was your primary form of communication with iArk Boutique Digital Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their professionalism, responsiveness, and tailored approach. They took the time to understand our needs and provided solutions that felt thoughtful and effective.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

Overall, we were very satisfied with the collaboration and the level of support provided. Communication was smooth, deliverables were timely, and the team was highly responsive. At this stage, we did not identify any major areas for improvement.

BACKGROUND

Please describe your company and position.

I'm an executive at SOYVLAKI STORY

Describe what your company does in a single sentence.

“Souvlakistory is a contemporary Greek street food brand focused on authentic flavors, premium ingredients, and a modern dining experience, specializing in souvlaki, gyros, burgers, and Mediterranean cuisine.”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• “We hired iArk Boutique Digital Agency to improve our online presence, create a modern and professional brand image, manage our social media content, and help increase customer engagement and sales through digital marketing and website optimization.”

SOLUTION

How did you find iArk Boutique Digital Agency?

Online Search

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

“The scope of work included developing and managing our digital presence, creating high-quality visual content for social media, improving brand identity, optimizing our website, and implementing marketing strategies to increase customer engagement and visibility. Key deliverables included social media posts and campaigns, branded visual material, website improvements, promotional content, and ongoing digital marketing support.”

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in increased social media engagement, improved brand visibility, higher customer interaction, and a more professional online presence. We also noticed growth in audience reach, stronger customer trust, and an increase in inquiries and overall business activity after the marketing and branding improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

> “Their project management was highly professional and organized. All deliverables were completed on time, communication was clear and consistent, and the team was very responsive to our needs and feedback. They adapted quickly to requests and always provided effective solutions and support throughout the project.”

What was your primary form of communication with iArk Boutique Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

> “What impressed us most was their combination of creativity, professionalism, and responsiveness. The team paid close attention to detail, understood our brand vision quickly, and consistently delivered modern, high-quality results. Their communication and ability to adapt to our needs made the collaboration smooth and highly effective.”

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

“Overall, we were very satisfied with the collaboration. Communication, delivery speed, and quality of work were all excellent. At this stage, we did not identify any major areas for improvement.” 

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Vamstar

Describe what your company does in a single sentence.

I am the Director of Marketing at Vamstar, Vamstar is the largest and fastest-growing AI-based global B2B healthcare supply chain platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• We needed a whole redesign of our web assets. Our existing website was old and lucky because it had been created several years ago, so it wasn't presenting us in the best light. We had a lot of demands and needs for this project, and iArk Boutique Digital Agency was the only company able to say yes to all our requests.

SOLUTION

How did you find iArk Boutique Digital Agency?

Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk Boutique Digital Agency has helped revamp our web presence. One week after we started our conversation, we provided them with a brief. We had initially mapped our website; this was a diagram I put together outlining the interconnections between the different pages, the value of those different pages, the user flow through them, and the needs of each page. For the first phase of the project, iArk Boutique Digital Agency had to design something that was more representative of our brand, so there was a lot of design work involved. It took a lot of back and forth until we could actually get to the right type of design and layout we were looking for on our website. We were also looking for a website with a range of functionalities and abilities to place content and gate it depending on the users we were targeting and the people visiting our site. iArk Boutique Digital Agency has created a backend for our site that allows us to give users access to more in-depth content pertaining to the industry vertical they belong to. Currently, we're about to finalize the website. We're just adding final touches needed, but the project itself is done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback from customers has been generally very positive. They've told us that our new website is more in tune with our brand and what we offer. As for the internal feedback, everyone seems to love our new website.

As for quantitative feedback, it is hard to provide actual numbers because we have multiple projects going on, so tracking of metrics depends on other things. For example, there was a time when we actually lost user accounts, so it's hard to tell for sure the impact of the new website.

However, comparing the last two weeks of data to last year's same period, our metrics are actually stronger. Our business is very cyclical, so this result is actually impressive. Still, I can't provide more accurate data because the new website launch is quite fresh.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything has been delivered on time. Although there have been small delays, those were caused by us wanting to go back to the drawing board. When we moved ahead with the project, we realized that we wanted a little bit more than what we had commissioned.

What was your primary form of communication with iArk Boutique Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

iArk Boutique Digital Agency has thought about everything I've wanted from a marketing perspective without me having to ask for it. Initially, we wanted a website using a preexisting theme, but we weren't sure about it. Maksym talked with me and told me that they could use the theme we wanted but warned me that it would make the website heavier and clunkier. He also offered to build the website entirely from scratch for us.

Initially, I was a little bit nervous about building the site from scratch. However, I ultimately found the backend they built to be very simple and easy to use. For example, they recently set up a case study feature, which creates a case study page for each case study.

Thanks to this feature, I can simply go to the backend, create a new case study, paste the text, and change the images and colors myself without affecting the site. I break things very easily, but thus far, I haven't broken the site.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

There's nothing iArk Boutique Digital Agency could improve on. They've been incredible, and the project would have been a lot harder with another agency.

BACKGROUND

Please describe your company and position.

I am the Founder of Health Perks

Describe what your company does in a single sentence.

Health Perks is passionate about working in partnership with businesses to help them to empower their employees in ways which will have the maximum positive impact upon their mental and physical wellbeing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iArk Boutique Digital Agency to accomplish?

• Together with iArk Boutique Digital Agency, Health Perks created a complete online platform that would empower companies to support the mental and physical health of their workforce by providing easily accessible, interesting, and customized resources.
• Our objective was to develop a smooth digital experience that would support corporate wellness initiatives, give workers convenient access to wellness resources, and give employers useful data on program impact and engagement. The task was to create a platform that handled private and sensitive health information with the highest level of security and privacy while also feeling welcoming and encouraging.

SOLUTION

How did you find iArk Boutique Digital Agency?

• Online Search
• Clutch Site

Why did you select iArk Boutique Digital Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from iArk Boutique Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iArk provided a powerful web platform with a customized dashboard that allowed staff members to monitor their wellness activities, set objectives, and access tools like fitness challenges, mindfulness exercises, and dietary advice.  They developed an analytics platform for employers to track participation, assess program efficacy, and produce wellness initiative reports.  Additionally, the site included configurable wellness challenges, safe wearable device integration, and a resource library with information on a range of health-related subjects.  To enhance wellbeing, the design placed a strong emphasis on flexible layouts for all platforms, easy-to-use navigation, and a soothing, uplifting aesthetic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With users frequently taking part in challenges and making use of resources, the portal greatly raised employee involvement in wellness initiatives.  Employers valued being able to customize programs to meet the needs of their workforce and reported having more visibility into the success of their health initiatives.  Positive comments from employers and employees were generated by the platform's tailored experience and easy-to-use interface, underscoring its contribution to the promotion of a healthy and happy workplace culture.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iArk used an agile methodology, delivering features on time and taking employer and employee input into account at every stage of development.  They were very receptive to our needs, promptly resolving any problems and adjusting to our changing specifications.  Transparent communication and frequent check-ins made sure the project remained on track with our objectives.

What was your primary form of communication with iArk Boutique Digital Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Particularly noteworthy was iArk's profound comprehension of wellness and capacity to design a platform that felt powerful and encouraging.  To make sure the platform met practical demands, they carried out user research with HR teams and employees. This led to features like wearable integration and customized health regimens.  Every feature of the platform demonstrated their dedication to data protection and privacy.

Are there any areas for improvement or something iArk Boutique Digital Agency could have done differently?

The employer analytics dashboard's usability was slightly improved in early iterations, but iArk swiftly improved the UI in response to user input.  Although they were created cooperatively after launch, more employer onboarding materials could have hastened uptake.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Cryosauna Icetube. We sell wellness equipment and offer wellness-related services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iArk Digital Agency?

I needed help to build my website.

SOLUTION

What was the scope of their involvement?

iArk revamped my website from an existing code. Currently, they take care of my website hosting and maintenance.

What is the team composition?

Two people from iArk have worked on my website: a web designer and the CEO.

How did you come to work with iArk Digital Agency?

We had a meeting with them, and I chose them because of their portfolio. We decided to work with them because of their quality and timeliness when it came to the deliverables.

How much have you invested in them?

We spent around €1,000 on building the site (around $1,200 USD). Additionally, the website hosting and maintenance costs us around €200 (approximately $240 USD) per year.

What is the status of this engagement?

We started working together around January 2016, and I’m still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After we changed over to the site that iArk developed for us, we saw a very big difference in our number of visitors and clients. I’m happy with the site, and we now appear on top of the search results when it comes to specific keywords.

How did iArk Digital Agency perform from a project management standpoint?

iArk has been able to meet the deadlines. We typically communicate by phone or email.

What did you find most impressive about them?

I can get in touch with iArk’s team directly to let them know what I want, and they understand my needs.

Are there any areas they could improve?

No. I think that they are okay.

Do you have any advice for potential customers?

Know exactly what you want to build, give them a call, and have a meeting in their office. Everything will be okay.