HyScaler

BACKGROUND

Introduce your business and what you do there.

I'm the head of digital at Huel, a food and beverage company. We provide complete food simply delivered, including all 26 essential vitamins and minerals, protein, essential fats, carbs, fiber, and phytonutrients. We've sold over 400 million meals to over 150 countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HySclarer?

We needed help with mobile app development and AI integration.

SOLUTION

What was the scope of their involvement?

HySclarer has handled the end-to-end delivery of the project, starting with discovery and moving through design, development, and ongoing support. We've engaged them with three core objectives in mind:

• Mobile app development: We need a cross-platform mobile app (iOS and Android) that serves as a dedicated channel for one of our key user bases. The goal is to deliver a smooth, intuitive experience with strong UI/UX and ensure scalability for future feature rollouts.
• AI integration: We want to incorporate advanced AI-driven features, specifically text generation capabilities, into the platform to improve personalization and engagement. This is important for us as we explore how AI could support Huel's long-term vision of delivering smarter, more customized user experiences.
• UX and iteration: We want to go beyond a simple MVP by creating a product that feels polished from day one while maintaining room for continuous improvements. We want to launch the first iteration quickly, then progressively add enhancements such as UX refinements, bug fixes, and feature expansions based on real user feedback.

In short, HySclarer has been brought in not only to execute the technical build but also to be a strategic partner in helping us navigate how mobile and AI could add long-term value to Huel's digital ecosystem.

HySclarer has conducted workshops and collaborative sessions using FigJam to understand our user base, business goals, and technical requirements. They've designed a user-friendly and visually consistent mobile app experience using Figma. The deliverables include wireframes, interactive prototypes, and a full design system for scalability.

HySclarer has built a cross-platform app for iOS and Android using React Native. This covers both frontend development and backend integrations to support user flows and data handling. The team is designing and building an AI-powered text generation module tailored to one of our platform's core functions, enabling us to explore new ways of engaging and adding value for users.

HySclarer has implemented rigorous quality assurance, functional testing, and bug fixes to ensure stability and performance at launch. The team manages CI/CD pipelines, app publishing, and deployment to app stores. HySclarer provides continuous enhancements, including UX polish, new feature rollouts, bug fixes, and post-launch support.

What is the team composition?

We've worked with a 10-member team from HySclarer. The team includes a project manager, technical architect, frontend developer, two backend developers, business analyst, UI/UX designer, QA specialist, and DevOps resource. Additional specialists have been brought in at specific stages as needed.

How did you come to work with HySclarer?

We found HySclarer through an online search while exploring top-rated service providers for mobile app development and AI integration. After shortlisting five companies, we ran an RFP process, and HySclarer stood out as the most professional and well-prepared partner.

We chose HySclarer because they were the most polished and forward-thinking among the companies we considered. From the very first call, every team member was professional, knowledgeable, and confident in their role. What really stood out was their ability to clearly explain not just how they would deliver our project but also how we could leverage AI in the future. Compared to the other firms, HySclarer gave us the most confidence that they could execute at a high level while also guiding us strategically.

How much have you invested with them?

We've invested in the range of $10,000–$15,000 on this engagement with HySclarer. This covers discovery, design, cross-platform development, AI feature work, and ongoing support.

What is the status of this engagement?

We started working with HySclarer in July 2024, and the engagement is still ongoing. The first version of the mobile app has already been published, and we continue to work with HySclarer on follow-up enhancements, AI feature development, and ongoing support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HySclarer's project has delivered several measurable outcomes that demonstrate progress and success:

• Published mobile app: The first iteration of our cross-platform mobile app is live on both iOS and Android, providing a seamless user experience for one of our core user groups.
• High-quality design: The Figma-based UI/UX designs have been thoroughly tested and implemented, resulting in a polished, intuitive interface that users find engaging.
• AI feature development: The AI text generation module is actively in development, laying the groundwork for enhanced personalization and smarter user interactions.
• On-time delivery: All key milestones from discovery to deployment have been met on schedule, reflecting HySclarer's strong project management.
• Ongoing support and iteration: HySclarer continues to deliver bug fixes, UX refinements, and new feature enhancements, ensuring the app evolves based on real user feedback.

These outcomes collectively demonstrate that HySclarer has not only met but exceeded our expectations in both quality and reliability.

We've already observed several quantifiable indicators of success:

• App downloads: The first iteration of the mobile app has achieved over 500 downloads within the first month of launch.
• User engagement: Early analytics show an average session duration increase of 25% compared to previous digital interactions, indicating higher user engagement.
• Bug resolution and stability: HySclarer's QA process has maintained a 99% crash-free rate across iOS and Android devices.
• Iteration speed: Follow-up feature requests and UX enhancements are being implemented rapidly, with most updates deployed within 1–2 weeks of approval.

These metrics reflect the tangible impact of HySclarer's work on the overall user experience and the stability of our platform, while also demonstrating their efficiency in delivering enhancements and support.

How did HySclarer perform from a project management standpoint?

HySclarer's project management has been outstanding. Their project manager and team have maintained clear communication, provided timely updates, and consistently ensured that milestones were met on schedule. They've been proactive in anticipating needs, ready to act when feedback was provided, and extremely organized in coordinating tasks across the 10-member team. Overall, all key deliverables have been delivered on time, and the team has been very accommodating given the time zone difference between the US and India.

Our primary form of communication with HySclarer is Slack for day-to-day messaging, supplemented by twice-weekly meetings on Microsoft Teams for updates, reviews, and planning. This combination ensures clear, real-time communication and smooth project coordination.

What did you find most impressive about them?

What impresses us most about working with HySclarer is their collaborative discovery process and strategic approach. From the very beginning, they've involved us in early research and design discussions, actively sought our feedback, and proposed thoughtful solutions of their own. Their ability to combine technical expertise with a clear vision for AI integration and UX makes them stand out. Every team member we've interacted with is professional, knowledgeable, and confident in their role, which makes the entire partnership seamless and highly productive.

Are there any areas they could improve?

Overall, HySclarer has been highly professional and effective throughout the project. The only minor area for improvement would be scheduling occasional afternoon meetings to better align with our US time zone. That said, this hasn't affected the quality or timeliness of deliverables, and the team has been very accommodating in managing the time difference.

BACKGROUND

Please describe your company and position.

 I am the Managing Director of a financial services company 

Describe what your company does in a single sentence.

Over 30 years ago, Lexington helped develop the institutional secondary market with the innovative goal of providing liquidity to private equity investors. In 1998, we created one of the first discretionary co-investment programs. Today, Lexington Partners remains one of the world’s largest and most trusted managers of secondary and co-investment private equity funds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyScaler to accomplish?

• We hired HyScaler to scale our development team and bring in specialized expertise to build a cloud-native solution and improve our systems

SOLUTION

How did you find HyScaler?

• Online Search
• Referral

Why did you select HyScaler over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from HyScaler were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HyScaler’s scope of work covered the full lifecycle of our new cloud-native solution. They began by providing an experienced architect to support technical design and deliver accurate estimates. Working closely with our product team, they translated user stories and customer use cases into scalable, high-quality solutions.

Key deliverables included:

Cloud ative application design and development using modern, best-in-class technologies.

Technical architecture and system design aligned with our long-term roadmap.

DevOps consulting, with significant improvements to our cloud infrastructure and CI/CD pipelines.

Automation and process optimization to increase efficiency and reduce manual workload.

Ongoing production support, ensuring system stability while enabling continuous delivery of roadmap features.

In every phase, HyScaler collaborated closely with our internal team to ensure that deliverables aligned with business goals and customer needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our engagement with HyScaler include the successful launch of a new cloud-native product that has been stable in production since go live. HyScaler also improved our cloud architecture and CI/CD pipelines, resulting in more reliable deployments and faster release cycles. Their automation and DevOps support reduced manual effort and increased efficiency across teams. Stability in production, coupled with steady delivery of roadmap features, has demonstrated clear progress and long-term success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HyScaler’s project management was highly structured and transparent. They maintained clear timelines, provided regular updates, and used agile methodologies to keep the project on track. Deliverables were consistently submitted on time, with contingency plans in place for complex tasks. Their team was proactive in addressing our evolving needs, responding quickly to feedback, and ensuring that adjustments were incorporated without delays

What was your primary form of communication with HyScaler?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique aspect of HyScaler was their consultative approach. They didn’t just execute tasks they challenged our ideas when necessary, brought fresh perspectives, and ensured we got the best possible outcome

Are there any areas for improvement or something HyScaler could have done differently?

Overall, we were very satisfied with HyScaler’s work. If anything, the only area for improvement would be even more proactive reporting on progress milestones, as this would have given us greater visibility throughout the project

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Khel Now

Describe what your company does in a single sentence.

Khel Now (KhelNow.com) is India’s #1 destination for digital sports news. It’s your one-stop place for the fastest and best in breaking news, exclusives, views, opinions, stats, scores, fantasy tips, videos and much more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyScaler to accomplish?

• Website development and Redesign
• Android & IOS App
• Redesign
• Regular Maintenance

SOLUTION

How did you find HyScaler?

Referral

Why did you select HyScaler over others?

• High ratings
• Company values aligned

How many teammates from HyScaler were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary of Key Deliverables by Hyscaler for Khel Now: 

• Web Application Development and Design: Hyscaler has successfully developed and designed Khel Now's website, creating a visually appealing and user-friendly platform. The website is optimized for an intuitive and seamless user experience, allowing easy access to sports news, live scores, and updates. Attention to detail in design ensures an aesthetically pleasing and highly functional website. 
• iOS Application Development and Design: Hyscaler has created and designed Khel Now's iOS app, providing sports enthusiasts with a top-notch mobile experience. The app is optimized for swift loading, smooth performance, and ease of use, making it a go-to destination for sports content on iOS devices. 
• Android Application Development and Design: Hyscaler has developed and designed Khel Now's Android app, ensuring a seamless and responsive user experience on Android devices. The app is known for its reliability, speed, and user-friendly interface, delivering sports news and scores at users' fingertips. 
• Regular Maintenance: Hyscaler provides consistent and reliable maintenance services to ensure the continuous functionality and performance of both the website and mobile apps. Their commitment to regular maintenance ensures uninterrupted service for Khel Now's users, keeping the platform up-to-date and secure. 

In summary, Hyscaler has delivered exceptional results in the development and design of Khel Now's web and mobile platforms, focusing on user experience and aesthetics. Additionally, their ongoing maintenance support guarantees the smooth operation of these platforms, enhancing the overall user experience for sports enthusiasts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Khel Now website generates over 10 million page views each month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One thing we love about them is delivering project on time and with quality.

What was your primary form of communication with HyScaler?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their problem-solving approach and availability of resources for our dynamic platform was impressive.

Are there any areas for improvement or something HyScaler could have done differently?

For different stage of project have different planning module.

BACKGROUND

Please describe your company and position.

I am the CEO of CLM24, Inc.

Describe what your company does in a single sentence.

Provides marketing technology consulting and software development services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyScaler to accomplish?

• Had a startup client that required custom development services for their sports fan web and mobile apps

SOLUTION

How did you find HyScaler?

Referral

Why did you select HyScaler over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from HyScaler were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Re-architect the web and mobile apps developed in-house and modernize to run in AWS. Simplified the architecture and reduced the hosting cost overall. Provided the tech support for the deliverables and provided enhancements and upgrades.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project leader kept in close contact with us to stay within the scope, budget, and schedule until the launch. The team members showed technical depth and breath to understand the needs and deliver the right sized solutions in time. Continued to stay alert and kept in the loop during the business as usual phase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the project manager and the company leader stayed well connected over the skype calls/chats messengers and emails to keep in the loop. Continued to keep us informed of the progress being made with scheduled calls to make sure our needs were met. Dealt with need changes with professionalism and helped us to ultimately execute our goals.

What was your primary form of communication with HyScaler?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All the team members were A class. Direct and honest about what/how can be done and cannot be done upfront after quick assessments. They were creative with their solutions to meet my client/startup to meet their goals.

Are there any areas for improvement or something HyScaler could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Supervising Pharmacist of Shakespeare Digital Health

Describe what your company does in a single sentence.

Digital Health Platform that provides access to prescription lifestyle medications for various disease states at an affordable price.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyScaler to accomplish?

Develop a digital health platform that is secure, reliable, and customizable.

SOLUTION

How did you find HyScaler?

Referral

Why did you select HyScaler over others?

• Pricing fits our budget
• Great culture fit
• Good value for the cost
• Referred to me
• Company values aligned

How many teammates from HyScaler were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involves addressing the challenges posed by our outdated and fragmented ecommerce system with the assistance of the HyScaler team. Their expertise will be instrumental in developing a powerful HIPAA-compliant Digital Health Platform. The new system will incorporate essential features such as:

• Shipping
• Pharmacy
• Payment Gateway
• Automated Auto-refill
• Workflow
• Advanced Reporting System

The team will also integrate external tools and create automation processes to enhance the application's functionality. With the new system in place, we will be able to efficiently manage more inventory and customers. Key Deliverables: 

• Frontend Redesign: Improvements and enhancements to the user interface and user experience. 
• New Backend: Development of a robust and scalable backend to support the new system's functionality. 
• External Tools Integration: Integration of external tools to enhance the platform's capabilities.
• Advanced Workflow Module: Automation of workflow processes for increased efficiency. 
• Advanced Payment Gateway Module: Implementation of a secure and efficient payment gateway. 
• Advanced Reporting System: Development of a comprehensive reporting system for valuable insights. 
• Enhanced Customer Experience: Improvements to enhance the overall user experience. 
• Scalable Infrastructure: Designing the system to accommodate future growth and scalability. 
• Improved Data Efficiency: Optimizing data storage and retrieval for faster performance. 
• Enhanced Site Performance: Measures to improve the platform's speed and responsiveness. 

These deliverables will collectively contribute to the development of a cutting-edge digital health platform that meets HIPAA compliance standards and greatly improves our operational efficiency and customer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success are: 

• Increased User Engagement: By analyzing metrics such as user interactions, time spent on the platform, and page views, we can assess whether the frontend redesign and enhanced user experience have led to increased user engagement. 
• Reduction in Workflow Processing Time: The implementation of the advanced workflow module should result in a measurable reduction in the time taken to complete various processes, indicating increased efficiency. 
• Improved Site Performance: Monitoring website performance metrics, such as page load times and server response times, will demonstrate whether the measures taken to enhance site performance have been successful. 
• Higher Customer Satisfaction Ratings: Regularly gathering customer feedback and satisfaction ratings will help gauge whether the platform changes have positively impacted the overall customer experience. 
• Increased Payment Success Rates: Monitoring the success rates of payment transactions through the advanced payment gateway module will provide insights into the effectiveness and reliability of the payment system. 
• Enhanced Reporting Insights: The implementation of the advanced reporting system will provide valuable data and insights, which can be analyzed to measure the platform's success in generating relevant and actionable reports. 
• Scalability and Performance Under Load: Conducting stress tests to measure how the platform performs under heavy loads will assess its scalability and robustness. 
• Reduction in Data Retrieval Time: Monitoring data retrieval times from the new backend will indicate whether data efficiency improvements have been achieved. 
• Increase in New Customers and Retention Rates: Tracking the number of new customer sign-ups and customer retention rates post-implementation will demonstrate the platform's appeal and ability to retain users. 
• Positive Feedback from Internal Users: Gathering feedback from internal stakeholders, such as staff members using the platform, will provide insights into how the system's changes have positively affected their workflows and efficiency. 

Measuring these outcomes against the project's initial goals and success criteria will help determine the project's progress and level of success. Regular monitoring and evaluation of these metrics will enable continuous improvement and identify areas for further enhancement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HyScaler manages projects professionally, efficiently, and with attention to detail. They have a clear understanding of our complex needs and promptly make adjustments based on our feedback. Communication is always open, and team members are easily accessible. HyScaler team members are flexible and accommodate our requests.

What was your primary form of communication with HyScaler?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

HyScaler offers a wide variety of services, allowing us to work with them on various company needs continuously. It has been easy to establish a solid, professional rapport with this company because we consistently work with the same team members. Throughout the years, they have taken the time to gain a clear understanding of our company, our work culture, and our vision for the future while catalyzing the growth of our company.

Are there any areas for improvement or something HyScaler could have done differently?

The tracking of tasks could have been implemented sooner; however, the solution has been working well since implementation and keeps us all on the same page now.

BACKGROUND

Introduce your business and what you do there.

I’m the supply chain and project management lead. We’re a regional subsidiary of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HySclarer?

We needed to design and build a robust digital platform that could streamline our supply chain and project management operations.

SOLUTION

What was the scope of their involvement?

HySclarer has handled the end-to-end development and design of our digital platform. The scope of work has included mobile and web application development, UI/UX design, backend development, integration, and quality assurance and testing. The main deliverables have been a fully functional mobile app, a responsive web application, a scalable backend system hosted on AWS, a customized UI/UX design system, and documentation and QA-tested modules ready for deployment.

What is the team composition?

We’ve worked with 5–10 teammates from HySclarer.

How did you come to work with HySclarer?

I found HySclarer through an online search. They had a strong presence and great reviews, and their portfolio immediately stood out. After submitting a request on their website, they responded right away, and we had a very productive initial conversation.

How much have you invested with them?

We’ve invested approximately $10,000 in the project so far.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HySclarer has delivered measurable progress and clear milestones that demonstrate success. The mobile and web apps are about 85% complete, and all features delivered so far meet the original specifications. Development has stayed on schedule and within budget, and design and UX improvements have resulted in a highly intuitive interface.

How did HySclarer perform from a project management standpoint?

HySclarer’s project management has been excellent. They’re highly organized, proactive, and maintain clear communication throughout the project. We have three stand-up meetings per week and use Jira and Microsoft Teams for tracking tasks and progress. Everything has been delivered on time and within budget, and they’re quick to address any questions or issues that arise.

What did you find most impressive about them?

HySclarer’s proactivity and responsiveness have been impressive. They’re always ahead of the curve, anticipating potential issues and providing solutions before we even ask. Their team genuinely takes ownership of the project, communicates clearly, and shows a deep understanding of our vision.

Are there any areas they could improve?

No, there hasn’t been anything major that HySclarer could have done differently. Their team has been highly professional, responsive, and proactive throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m a petroleum engineer at the National Oil Corporation (NOC). We’re committed to production efficiency that delivers excellent results and ensures that the highest safety standards are implemented and adhered to.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyScaler?

Our primary objective in hiring HyScaler was to transform our petroleum engineering initiatives into a scalable digital product that could support both operational efficiency and business growth. We wanted them to design a robust platform that would streamline complex engineering workflows, improve data visibility, and simplify the customer journey for internal stakeholders and external partners.

SOLUTION

What was the scope of their involvement?

HyScaler’s scope of work covered the full lifecycle of the project, from strategy and design through to development and testing. They began with a discovery and strategy phase where they conducted industry research, stakeholder interviews, and workflow analysis to understand the specific needs of petroleum engineering projects at NOC.

From there, they designed a digital platform that mapped out the full customer and operator journey, ensuring that usability, safety standards, and operational efficiency were central to every decision. The deliverables included wireframes, low-fidelity and high-fidelity prototypes, and design templates tailored to petroleum operations.

In the development phase, HyScaler built an application that integrated multiple data sources, such as drilling performance metrics, equipment monitoring data, and production reports. The goal was to give engineers and managers real-time visibility into operations. They also implemented features that supported compliance with industry safety standards, such as automated alerts, process checkpoints, and reporting dashboards.

Finally, they carried out rigorous testing cycles, both functional and usability testing, to ensure the platform performed under real-world conditions. Key deliverables from this stage included the MVP build, bug fixes, documentation, and a roadmap for future features that would further enhance production efficiency and safety oversight.

Beyond design, we also tasked HyScaler with developing a functional application capable of integrating multiple datasets related to drilling operations, production metrics, and equipment monitoring while ensuring the user experience remained intuitive for engineers and decision-makers.

Another key goal was to collaborate on a go-to-market strategy that would help us position the platform effectively within the energy sector, ensuring adoption, scalability, and long-term value for our petroleum engineering projects.

What is the team composition?

HyScaler assigned a team of about 6–8 specialists to our project, including petroleum engineers, data analysts, and software developers. Their combined expertise ensured we covered both the technical and digital transformation aspects of the work.

How did you come to work with HyScaler?

We found HyScaler through an online search, and their Clutch profile gave us the confidence to reach out.

We chose HyScaler because they had excellent ratings, strong expertise that matched our needs in the chemicals and biotechnology sector, and their values aligned closely with ours. Their pricing was reasonable, and they offered a great cultural fit, which made them the best choice among the options we considered.

What is the status of this engagement?

Our project with HyScaler started in March 2024. The project officially wrapped up in June 2025, but HyScaler continues to provide periodic support and monitoring to ensure sustained efficiency and safety.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The measurable outcomes from our project with HyScaler were very clear. On the production side, we achieved a 15%–20% increase in operational efficiency, mainly due to the automation frameworks and process optimizations they introduced. Downtime was significantly reduced, and we saw faster turnaround times in production cycles.

On the safety side, their advanced monitoring systems helped us identify potential hazards earlier. This led to a 30% reduction in safety incidents and compliance violations, which not only improved workplace conditions but also ensured we met international regulatory standards. Overall, HyScaler’s work delivered both tangible cost savings and a safer, more reliable production environment.

How did HyScaler perform from a project management standpoint?

HyScaler’s project management was highly structured and efficient. They provided clear timelines, regular progress updates, and maintained full transparency throughout the project. Tasks were well-prioritized, and milestones were consistently met without delays. They delivered on time and often went beyond expectations by proactively addressing challenges before they became issues. Their approach gave us confidence that the project was always on track.

Our primary form of communication with HyScaler was through weekly video conferences and daily updates via email and Slack. They also used project management tools like Jira and Trello to keep us informed about progress, milestones, and issue resolution. This mix of channels ensured transparency and quick responses.

What did you find most impressive about them?

What impressed me most about working with HyScaler was their ability to deeply understand our industry-specific needs and translate them into practical, high-impact solutions. Their combination of technical expertise, proactive communication, and commitment to safety standards really stood out. Unlike many firms, they didn’t just execute tasks; they actively collaborated with us, suggesting improvements that made our processes more efficient and reliable.

Are there any areas they could improve?

Overall, HyScaler delivered excellent results, but if I had to point out one area for improvement, it would be in providing more detailed progress reports at certain stages. While communication was good, having more structured updates would have made it easier for us to track milestones internally. That said, this was a minor point compared to the overall value they provided.

BACKGROUND

Introduce your business and what you do there.

I’m a gas and processing engineer at MPLX, a natural gas processing company. We operate multiple natural gas gathering systems, tailoring our services to the composition of the raw or untreated gas. Our natural gas processing complexes are designed to extract and separate the heavier, more valuable hydrocarbon components, ensuring both efficiency and maximum resource utilization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyScaler?

We needed support with designing and developing the MVP of our AI-powered school library platform.

SOLUTION

What was the scope of their involvement?

HyScaler has supported the design and development of the WiseOwl MVP. The engagement began with a two-week discovery sprint that focused on user roles, architecture decisions, and defining product requirements. After the discovery phase, HyScaler transitioned into sprint-based development, delivering several key components, including:

• Librarian dashboard for book management and approval
• AI integration to classify book content and assess age appropriateness
• Role-based access for educators, librarians, and administrators
• Secure student verification system using ID/DOB (no SSNs)
• Admin metrics and school-wide reporting tools
• Scalable architecture with DevOps setup to support long-term growth

The main deliverables have included wireframes, a functional MVP, UX/UI assets, DevOps pipelines, and ongoing project management coordination via Jira.

What is the team composition?

We’ve worked with 2–5 teammates from HyScaler.

How did you come to work with HyScaler?

We found HyScaler through an online search and ultimately chose them for their excellent culture fit.

How much have you invested with them?

So far, we’ve spent $20,000 with them.

What is the status of this engagement?

We started working with them in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HyScaler has completed the discovery sprint on time, achieving full alignment on architecture and MVP scope. The team has also delivered wireframes and a clickable prototype within three weeks, allowing early stakeholder feedback. Moreover, HyScaler has set up the backend schema and DevOps pipelines, ensuring the platform's scalability and reliability. Finally, the team has established a product plan for pilot implementation in fall 2025 across multiple schools.

How did HyScaler perform from a project management standpoint?

HyScaler's project management has been excellent throughout the engagement. They've maintained clear timelines, structured the discovery and development phases effectively, and kept communication proactive and transparent through Jira and regular check-ins. Even as requirements have evolved, the team has adapted quickly and handled scope adjustments thoughtfully. To date, all deliverables have been on track and on time, giving us confidence as we move toward the next phases of development. We communicate via email and calls. 

What did you find most impressive about them?

What impresses me most about working with HyScaler is that they don't just execute tasks; they act as true partners. The team consistently asks thoughtful questions, brings creative problem-solving to the table, and shows a clear understanding of our goals. Instead of simply delivering what's requested, they contribute strategic insights and innovative ideas that help shape the product in meaningful ways. Their collaborative mindset and commitment to the project's success really set them apart.

Are there any areas they could improve?

Our experience with HyScaler has been very smooth. Their team has been transparent, adaptable, and proactive, which makes it easy to address any questions or adjustments in real time.

BACKGROUND

Introduce your business and what you do there.

I’m a business consultant at Real, the fastest-growing publicly traded real estate tech brokerage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyScaler?

We needed help designing and building our website.

SOLUTION

What was the scope of work done?

HyScaler designed and built our website, including custom solutions for online listings and client management. They also used AI, IoT, AR/VR, and blockchain for features like predictive analysis, immersive property viewing experiences, secure transactions, and automated tasks. The team fully redesigned our old website and built it on a new hosting platform. The main deliverables were a redesigned and functional website and improved performance.

HyScaler included features and functionalities aimed at improving the UX, enhancing aesthetics, and optimizing for SEO. They improved and streamlined the site structure to make it easy for users to find information quickly. The team implemented clear texts, menus, logical categorization, and intuitive pathways, reducing the number of clicks or steps required for users to complete tasks, like finding information, filling out a form, or contacting the company. They also improved the site's loading times and made it obvious what actions users should take next, such as "Contact Us" or "Learn More."

What is the team composition?

We worked with five members of HyScaler’s team.

How did you come to work with HyScaler?

We chose HyScaler because the team was responsive, professional, and understanding. They were always helpful and opted for best practices.

What is the status of this engagement?

We worked together from February 2023–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We successfully launched multiple websites. Overall, website visits increased by 30%, and lead generation increased by 5–7%.

How did HyScaler perform from a project management standpoint?

HyScaler maintained clear and consistent communication, ensuring easy accessibility for collaboration. The team responded well to our requests, even with many moving pieces. Everything was documented on their online platform, ensuring transparency and open communication.

What did you find most impressive about them?

What I found most impressive about working with HyScaler was their combination of talent and responsiveness. They consistently delivered high-quality work and adapted to our changing needs while maintaining open and transparent communication.

Are there any areas they could improve?

No, there wasn’t anything specific they could’ve done better or differently during this project.