Hewitt Matthews Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Organized and Punctual Project Management

The project management approach of Hewitt Matthews is praised for being organized and punctual. Clients noted the team's ability to keep projects on track and manage timelines efficiently.
Client Satisfaction with Deliverables

Clients expressed high satisfaction with the final deliverables, noting that projects were completed to a high standard and met or exceeded expectations. This included website designs and increased sales from marketing efforts.
Room for Improvement in Final Touches

One review suggested a need for improvement in ensuring the final finish of web pages is consistent across the site. This indicates a minor area where attention to detail could be enhanced.
Timely Project Delivery

Clients consistently reported that Hewitt Matthews delivered projects on time and within budget. Their ability to meet deadlines and maintain project timelines was highlighted as a key strength across multiple projects.
Effective Communication and Support

Hewitt Matthews is praised for their excellent communication skills, with clients highlighting their responsiveness and ability to relay information clearly. Regular updates and quick responses to queries were common themes.
Positive Feedback on Web Design

Clients from various industries praised the web design services provided by Hewitt Matthews. Websites were noted for their user-friendliness, alignment with brand ethos, and positive feedback from end-users.

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Hewitt Matthews Reviews

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Branding Search Engine Optimization Web Development
Less than $10,000
Aug. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Reece and the team were very personable and relayed information in a way a non-tech person would understand."

Feb 5, 2025

Manager, Reeves Events

Anonymous

Hospitality & leisure
Ipswich, England
1-10 Employees
Online Review
Verified

Hewitt Matthews redesigned and maintained the website of a catering and event services firm. The team also integrated social media, provided SEO support, and offered branding consultancy.

Hewitt Matthews delivered a website that aligned with the client's brand ethos. The website also received positive feedback from end clients for its design and user-friendliness. Moreover, the team delivered on time and communicated well. They also made it easy to relay issues and information.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of Reeves Events

Describe what your company does in a single sentence.

Reeves Events works alongside prestigious venues, couples and elite wedding planners across Suffolk, Norfolk, Essex and Cambridgeshire. We strives to bring excellence to your celebration, whether it be an intimate dining experience, a large corporate event, or an exquisite wedding. Offering meticulous planning for both the event and catering, we strive to create an unforgettable day with exceptional service. Our tailored menus are carefully curated to make the very best of local, seasonal and sustainable produce and our experienced, personable team strive to deliver the very best service, from our base in Suffolk to all of East Anglia and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hewitt Matthews to accomplish?

Website redesign
SEO initiatives
Website maintenance

SOLUTION

How did you find Hewitt Matthews?

Referral

Why did you select Hewitt Matthews over others?

Pricing fit our budget
Referred to me
Company values aligned

How many teammates from Hewitt Matthews were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website and branding consulatancy, full website design, integration of social media, SEO support, ongoing website maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent client feedback on design and user friendliness

Consistent with brand ethos

Easy to communicate and relay information, requirements and issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication, chasing up information and content, pleasant to deal with and delivered within the discussed timeframe. Ongoing support has been helpful and efficient.

What was your primary form of communication with Hewitt Matthews?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their company style and ethos is modern and innovative, they took to time to learn about our brand and goals. Reece and the team were very personable and relayed information in a way a non-tech person would understand, and guided us through the best ways to achieve what we wanted.

Are there any areas for improvement or something Hewitt Matthews could have done differently?

Perhaps going over the final finish of pages and making sure everything presents nicely across the whole site.

RATINGS

5.0

Custom Software Development Web Design Web Development
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're a pleasure to work with, and we're very happy with the end product and the support they continue to provide."

Jun 2, 2024

Executive, Refugee Education UK

Anonymous

Education
Willesden, England
11-50 Employees
Online Review
Verified

Hewitt Matthews has helped an education nonprofit build a website that refugee students could use to search for university scholarships in the UK. The team is currently handling hosting and maintenance support.

The client is pleased with the delivered site, which has received positive feedback from stakeholders. Hewitt Matthews is very professional — they deliver high-quality outputs on time and within budget and attend to queries and requests promptly. Overall, their customer service has been top-notch.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive of Refugee Education UK

Describe what your company does in a single sentence.

Supporting young refugees to thrive in education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hewitt Matthews to accomplish?

To build an online platform that refugee students can navigate to find UK university scholarships

SOLUTION

How did you find Hewitt Matthews?

Referral

Why did you select Hewitt Matthews over others?

High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Hewitt Matthews were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Hewit Matthews to design and build a searchable, visually appealing, user friendly database of UK university scholarships that refugee students from Ukraine, Afghanistan and other countries could use to continue their studies in the UK. They provided the initial design, full build and continue to host and support the platform today.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site went live on time and within budget, and received great feedback from universities and students.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were superb! They communicated quickly and clearly, and responded rapidly and reliably to our queries and needs.

What was your primary form of communication with Hewitt Matthews?

Virtual Meeting

What did you find most impressive or unique about this company?

Their values were very aligned with ours - they went above and beyond in shaping a product that would provide a high quality service to refugee students whose studies had been interrupted by war. They're a pleasure to work with, and we're very happy with the end product and the support they continue to provide.

Are there any areas for improvement or something Hewitt Matthews could have done differently?

N/A

RATINGS

5.0

UX/UI Design Web Design Web Development
WordPress CMS
$10,000 to $49,999
Jan. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They truly get what we're about and what we're trying to achieve and it is a pleasure to work with them."

May 23, 2024

Brand Manager, Gattaca Solutions

Rae Dixon

Business services
United Kingdom
201-500 Employees
Online Review
Verified

Hewitt Matthews provides ongoing design and development of a new website for a STEM workforce solutions company. The team collaborates to design and develop the website within the brand's new guidelines.

The client has been pleased with Hewitt Matthews' smooth collaboration and efficient work. The team has delivered items on time and communicated effectively with the client. The team has had an organized, punctual, and personable approach, with prompt and attentive responses to the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Gattaca Solutions

Describe what your company does in a single sentence.

Gattaca Solutions is a STEM workforce solutions provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hewitt Matthews to accomplish?

To design and develop a new website
To execute design in line with the brand guidelines
Expert insight, guidance and positive communication throughout

SOLUTION

How did you find Hewitt Matthews?

Online Search
Referral

Why did you select Hewitt Matthews over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Hewitt Matthews were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recently conducted some brand consultancy on the positioning of the Gattaca Solutions brand as well as a significant brand redesign we’re yet to formally launch - we’re executing that work in the form of a distinct and separate website from the PLC site that focuses on user behvaiour and buyer decision journey - in collaboration with Hewitt Matthews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project remains on-going but thus far the working relationship has been incredibly productive and we're very much aligned in terms of culture and communication style. Work has been efficient and of an incredibly high standard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hewitt Matthews have been great, once our expectations were aligned it's been smooth sailing. They consistently deliver items on time, and hold us to account as well. Moreover, their response to our needs was prompt and attentive. Their organised, punctual, and personable approach has made working with them a smooth and efficient experience.

What was your primary form of communication with Hewitt Matthews?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their culture and warmth, they truly get what we're about and what we're trying to achieve and it is a pleasure to work with them.

Are there any areas for improvement or something Hewitt Matthews could have done differently?

We needed a partner that would hold us to account and give us a bit of tough love and guidance when we were too close to the project and I think initially, unsurprisingly with a new working relationship, they were maybe a bit hesitant to give us that tough love - we chatted about that and since they've gone above and beyond our expectations.

RATINGS

5.0

Pay Per Click Search Engine Optimization
$10,000 to $49,999
Oct. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

“Their customer service is outstanding; we couldn’t ask for anything better.”

Jan 23, 2023

Managing Director, TDP Agency

Victoria Pooley

Advertising & marketing
Suffolk, Virginia
1-10 Employees
Phone Interview
Verified

Hewitt Matthews manages the internal digital marketing efforts for a full-service marketing agency. They work on SEO and PPC, doing keyword research and organic listings to increase sales opportunities.

Thanks to Hewitt Matthews’ efforts, the client saw an immediate increase in sales, which have continued to grow. Internal stakeholders are highly satisfied with the service, and the team stands out for their communication. They use GitLab, have regular Zoom meetings, and are always available.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at TDP Agency, a full-service marketing agency that provides digital and direct marketing services to clients in the B2B sector nationwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hewitt Matthews?

We needed someone to manage our internal digital marketing.

SOLUTION

What was the scope of their involvement?

Hewitt Matthews works on our SEO and PPC advertising. They do keyword research and organic listings. We’ve gone through the keyword research together to determine what keywords would benefit us. They also create all our ads and give us ideas on how to improve our advertising.

What is the team composition?

We work with three teammates.

How did you come to work with Hewitt Matthews?

They were recommended by a company we were working with.

How much have you invested with them?

We’ve spent between $36,000–$40,000.

What is the status of this engagement?

We started working together in October 2021, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After Hewitt Matthews took over our Google Ads from another agency, we saw a 22% increase in sales in the first quarter. In the second quarter, they were up by 28%. Since then, it has continued to increase. Overall, we’re happy with their work. We’ll refer them to our clients for PPC work.

How did Hewitt Matthews perform from a project management standpoint?

They do a monthly Zoom video summary of everything they’ve done without being asked. They also arrange Zoom calls to catch up. Overall, they’re always available, and communication is fantastic.

Additionally, we use GitLab for project management.

What did you find most impressive about them?

Their customer service is outstanding; we couldn’t ask for anything better. Hewitt Matthews is an excellent company.

Are there any areas they could improve?

No, we’re very happy with them. Their prices are fair, and their communication is great.

Do you have any advice for potential customers?

I recommend working with them. They're a great team.

RATINGS

5.0

Branding Web Design Web Development
$10,000 to $49,999
May 2023 - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All deadlines were met, and all testing was completed successfully."

Jan 15, 2024

Director, The Liberty Recruitment Group

Den Barry

Business services
Portsmouth, England
1-10 Employees
Online Review
Verified

Hewitt Matthews has provided web development services for a recruitment company. They have built a website and integrated a new CRM system.

Hewitt Matthews has delivered the project on time, meeting the client's expectations. They've communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their cost-effectiveness, quick turnaround time, and easy communication style are noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of The Liberty Recruitment Group

Describe what your company does in a single sentence.

Recruitment Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hewitt Matthews to accomplish?

Create a new (group structure) company website
Amalgamate 3 existing websites ino the new single site
Ensure the new website interfaced with a brand-new CRM system

SOLUTION

How did you find Hewitt Matthews?

Had previously worked with them.

Why did you select Hewitt Matthews over others?

Their successful track record of delivery

How many teammates from Hewitt Matthews were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create ONE company website from three existing company sites

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All deadlines were met, and all testing was completed successfully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive, quick to deal with all queries or issues and keen to meet our needs. The project came in on time, on budget and we are 100% satisfied with the results.

What was your primary form of communication with Hewitt Matthews?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their easy communication style, willingness to listen and to meet our needs. This is true from the very top of the organisation and everyone was super-easy to deal with.

Are there any areas for improvement or something Hewitt Matthews could have done differently?

Not from our perspective.

RATINGS

5.0

"Very satisfied with our experience"

Web Design Web Development
WordPress CMS
$10,000 to $49,999
Aug. - Nov. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive."

Jan 12, 2024

Marketing and Communications Manager, Harmony Energy

Jack Kelly

Energy & natural resources
United Kingdom
11-50 Employees
Online Review
Verified

Hewitt Matthews developed and designed a website for a renewable energy company. The team was responsible for crafting a bespoke and adaptable map, crafting sections, and conducting multiple translations.

With Hewitt Matthews' support, the client significantly improved their online presence and strengthened their position as a leading innovator in the industry. Hewitt Matthews delivered the project on time and maintained constant communication. Their responsiveness and friendly team were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing and Communications Manager at Harmony Energy of Harmony Energy

Describe what your company does in a single sentence.

We develop, build, own and operate renewable energy infrastructure projects across Europe and New Zealand to power a more sustainable future for everyone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hewitt Matthews to accomplish?

Showcasing growth and sustainability with a modern Web Design, significantly improving Harmony Energy’s digital identity.

SOLUTION

How did you find Hewitt Matthews?

Online Search
Other

Why did you select Hewitt Matthews over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Hewitt Matthews were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop new website based on objectives and goals discussed. Key developments including bespoke, easily updateable map, clear and defined sections, and multiple translations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significantly improved the clients online presence. Harmony Energy, now equipped with a sustainable and user-friendly platform, has strengthened its position as a leading innovator in the renewable energy storage sector.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive. Project delivered on time and constant communication for ongoing updates.

What was your primary form of communication with Hewitt Matthews?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The people.

Are there any areas for improvement or something Hewitt Matthews could have done differently?

RATINGS

5.0

Web Development
Less than $10,000
Oct. 2022 - Jan. 2023

5.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their approach to work is fantastic, they get it done!"

Jan 5, 2023

Chief Operation Officer, Liquid Friday

Joe Taffurelli

Financial services
Portsmouth, England
51-200 Employees
Online Review
Verified

Hewitt Matthews designed and developed a new website for an employment intermediary company. They also host the site and provide ongoing support.

The Hewitt Matthews was able to deliver a great output for the client. The project was well received by the internal team and stakeholders. The communication and timelines were delivered in a timely manner. They team was honest and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO at Liquid Friday. We are an employment intermediary that manages and pays UK contractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hewitt Matthews, and what were your goals?

We hired Hewitt Matthews to work with our Marketing team to design and develop a new web site. In addition we use them to host our site and provide ongoing support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Hewitt Matthews as they are exceptional! We met them several years ago and their ethos and way of doing business is extremely similar and in keeping with our own.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial design meeting and subsequent meetings to discuss templates and designs. A final hand over meeting was completed with the relevant teams and subsequent contact from Hewitt Matthews is in place for any issues.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with most of the team, however, we predominantly work with their web developer Duncan!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are currently in the process of launch, however, we have already seen benefits from the ease in which our inhouse team can now develop the website.

Describe their project management style, including communication tools and timeliness.

Communication and timelines have been fantastic. They are always true to their word and deliver.

What did you find most impressive or unique about this company?

Their approach to work is fantastic, they get it done! Love their attitude and honesty throughout. Fantastic, knowledgeable, team!

Are there any areas for improvement or something they could have done differently?

None

RATINGS

5.0

"Amazing work!!"

Showing 1-7 of 7 Reviews

Locations (1)

Lakeside North Harbour Portsmouth, England PO2 9RP

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Hewitt Matthews Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Organized and Punctual Project Management

Client Satisfaction with Deliverables

Room for Improvement in Final Touches

Timely Project Delivery

Effective Communication and Support

Positive Feedback on Web Design

Reviews mentioning:

Hewitt Matthews Reviews

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Custom Web Dev & Design for Education Nonprofit

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Web Design & Development for Workforce Solutions Company

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SEO & PPC for Full-Service Marketing Agency

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Web Dev for Recruitment Company

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Web Dev & Design for Renewable Energy Company

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Website Dev & Ongoing Support for Employment Intermediary Co

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