We are a Digital Marketing Agency specialising in paid media and website services.
We believe that the delivery of Paid Media and Web Services need to change. Being a results-focused agency should be a given. Instead the world needs more client-focused agencies. It's time to make that change - we're built on approachability, communication and proactivity.
We build it, and they will come, with a little help from our Paid Media campaigns anyway. From Google Ads to Web Design, Paid Social Ads to Development, we're able to take a holistic approach to marketing.
Our agency is built on 3 core values and we bring them to everything we do:
Approachability - WordPress development or Paid Media campaign, we're all working towards the same goal. We want our clients to know that they can call, email, or visit us whenever they have a question, feedback or new idea.
Communication - Agencies are trusted with significant budgets, personal reputations and the progression of businesses. Ensuring excellent communication, means avoiding confusion, maintaining clarity and growing that trust.
Proactivity - We're in a changing world. Our clients know that, because we inform them and make an action plan in advance to these changes. We are trusted advisors, not order takers.
Hewitt Matthews began life as DigitalDinos when two college friends, a developer and a marketeer, decided to team up. The offering was similar, however, over the years, the services broadened, the complexity advanced and the values became much clearer. With that, it was decided that the business needed to be repositioned with a new brand that clearly communicated what Hewitt Matthews does, how the team approaches projects and what the overall vision is.
$5,000+
$100 - $149 / hr
10 - 49
Founded 2016
Average Review Rating
5.0
Total Reviews
2
Most Common Project Size
Less than $10,000
Average Referral Rating
5.0
/5
Focus
No data have been added yet...
Locations (1)
Lakeside North HarbourPortsmouth, United KingdomPO6 3EN
“Their customer service is outstanding; we couldn’t ask for anything better.”
Jan 23, 2023
Managing Director, TDP Agency
Victoria Pooley
Advertising & marketing
Suffolk, Virginia
1-10 Employees
Phone Interview
Verified
Hewitt Matthews manages the internal digital marketing efforts for a full-service marketing agency. They work on SEO and PPC, doing keyword research and organic listings to increase sales opportunities.
Thanks to Hewitt Matthews’ efforts, the client saw an immediate increase in sales, which have continued to grow. Internal stakeholders are highly satisfied with the service, and the team stands out for their communication. They use GitLab, have regular Zoom meetings, and are always available.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the managing director at TDP Agency, a full-service marketing agency that provides digital and direct marketing services to clients in the B2B sector nationwide.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Hewitt Matthews?
We needed someone to manage our internal digital marketing.
SOLUTION
What was the scope of their involvement?
Hewitt Matthews works on our SEO and PPC advertising. They do keyword research and organic listings. We’ve gone through the keyword research together to determine what keywords would benefit us. They also create all our ads and give us ideas on how to improve our advertising.
What is the team composition?
We work with three teammates.
How did you come to work with Hewitt Matthews?
They were recommended by a company we were working with.
How much have you invested with them?
We’ve spent between $36,000–$40,000.
What is the status of this engagement?
We started working together in October 2021, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
After Hewitt Matthews took over our Google Ads from another agency, we saw a 22% increase in sales in the first quarter. In the second quarter, they were up by 28%. Since then, it has continued to increase. Overall, we’re happy with their work. We’ll refer them to our clients for PPC work.
How did Hewitt Matthews perform from a project management standpoint?
They do a monthly Zoom video summary of everything they’ve done without being asked. They also arrange Zoom calls to catch up. Overall, they’re always available, and communication is fantastic.
Additionally, we use GitLab for project management.
What did you find most impressive about them?
Their customer service is outstanding; we couldn’t ask for anything better. Hewitt Matthews is an excellent company.
Are there any areas they could improve?
No, we’re very happy with them. Their prices are fair, and their communication is great.
Do you have any advice for potential customers?
I recommend working with them. They're a great team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Dev & Ongoing Support for Employment Intermediary Co
Web Development
Less than $10,000
Oct. 2022 - Jan. 2023
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their approach to work is fantastic, they get it done!"
Jan 5, 2023
Chief Operation Officer, Liquid Friday
Joe Taffurelli
Financial services
Portsmouth, United Kingdom
51-200 Employees
Online Review
Verified
Hewitt Matthews designed and developed a new website for an employment intermediary company. They also host the site and provide ongoing support.
The Hewitt Matthews was able to deliver a great output for the client. The project was well received by the internal team and stakeholders. The communication and timelines were delivered in a timely manner. They team was honest and knowledgeable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the COO at Liquid Friday. We are an employment intermediary that manages and pays UK contractors.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Hewitt Matthews, and what were your goals?
We hired Hewitt Matthews to work with our Marketing team to design and develop a new web site. In addition we use them to host our site and provide ongoing support.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected Hewitt Matthews as they are exceptional! We met them several years ago and their ethos and way of doing business is extremely similar and in keeping with our own.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had an initial design meeting and subsequent meetings to discuss templates and designs. A final hand over meeting was completed with the relevant teams and subsequent contact from Hewitt Matthews is in place for any issues.
How many people from the vendor's team worked with you, and what were their positions?
We have worked with most of the team, however, we predominantly work with their web developer Duncan!
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are currently in the process of launch, however, we have already seen benefits from the ease in which our inhouse team can now develop the website.
Describe their project management style, including communication tools and timeliness.
Communication and timelines have been fantastic. They are always true to their word and deliver.
What did you find most impressive or unique about this company?
Their approach to work is fantastic, they get it done! Love their attitude and honesty throughout. Fantastic, knowledgeable, team!
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
"Amazing work!!"
Quality
4.0
Service & Deliverables
"Fantastic service! The divi builder is a little difficult to use at times."
