# GreyBox Creative GreyBox Creative Reviews (56), Pricing, Services & Verified Ratings - Verified - 4.9 out of 5 average review rating - 4 connections joined GreyBox Creative's Network [Visit Website](https://www.greyboxcreative.com/contact-us/?utm_source=clutch.co&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/greybox-creative) **Boutique By Design** Located in New York + Palm Beach Fla GreyBox Creative is a boutique branding agency that delivers world-class design solutions for companies ready to elevate their brand. The GreyBox team has been working together for over two decades and has branded thousands of companies helping to create or revitalize a brand. They have built a reputation globally by delivering high quality, corporate identities and websites in a range of industries and a variety of formats. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 2 Locations: - New York, NY (Headquarters) - Palm Beach Gardens, FL - Founded in 2010 - 2 languages: English, French - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Branding - 20% Logo - 20% Web Development - 10% IT Managed Services ### Focus Areas - Frameworks and CMS: - 100% Other frameworks and CMS - IT Managed Services Focus: - 100% Website Maintenance - CMS Focus: - 100% WordPress CMS - Branding Focus: - 70% Corporate identity - 10% Brand messaging - 10% Brand strategy - 10% Naming - Programming & Scripting: - 55% PHP - 20% JavaScript - 15% SQL - 10% Other programming & scripting languages ### Industries - 20% Financial services - 20% Medical - 15% Information technology - 10% Non-profit - 10% Real estate - 25% Business services ### Clients - 60% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: GreyBox Creative offers competitive pricing with project costs ranging from $10,000 to $300,000, depending on scope. Clients consistently highlight their value for cost, responsiveness, and high-quality deliverables, suggesting a strong alignment of pricing with project outcomes and overall satisfaction. **Most Common Project Size**: $10,000 to $49,000 based on 49 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Branding: $10,000 to $49,000 based on 31 reviews - Web Development: $10,000 to $49,000 based on 11 reviews - Web Design: $10,000 to $49,000 based on 10 reviews - Graphic Design: $10,000 to $49,000 based on 6 reviews - Logo: $10,000 to $49,000 based on 6 reviews - Other Design: $50,000 to $199,999 based on 5 reviews - Advertising: $50,000 to $199,999 based on 1 review - Content Marketing: $10,000 to $49,000 based on 1 review - Other Digital Marketing: $10,000 to $49,000 based on 1 review - Product Design: $10,000 to $49,000 based on 1 review ### Packages Offered - Branding Packages — starting at $14,750/total - Web Development Packages — starting at $225/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### GreyBox Creative Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Timely (21 mentions) - High-quality work (18 mentions) - Professional (10 mentions) - Communicative (9 mentions) - Creative (7 mentions) - Patient (7 mentions) - Accommodating (5 mentions) - Easy to work with (5 mentions) - Experienced (5 mentions) - Flexible (5 mentions) - Detail-oriented (4 mentions) - Exceptional results (4 mentions) - Results-oriented (4 mentions) - Well-organized projects (4 mentions) - Exceeds expectations (3 mentions) - Helpful (3 mentions) - Personable (3 mentions) - Proactive (3 mentions) - Team players (3 mentions) - Collaborative (2 mentions) ### Review Highlights **Exceptional Design Talent** The design talent at GreyBox Creative is frequently praised for its creativity and ability to bring client visions to life. Their designs are often described as visually striking and effectively tailored to client needs. **Strong Understanding of Client Needs** GreyBox Creative takes the time to understand their clients' businesses and objectives, which allows them to deliver customized solutions that meet specific needs. This understanding is reflected in their strategic and creative outputs. **Room for Improvement in Scope Clarity** A few clients mentioned that while GreyBox Creative generally delivers excellent work, there could be clearer alignment on project scope and timelines at the outset to avoid misunderstandings or delays. **Some Delays in Project Timelines** While generally punctual, there have been instances where projects extended beyond the original timeline. Clients noted that these delays were often due to their own constraints, but it's an area for potential improvement. **Effective in Building Brand Awareness** Several clients have reported increased brand awareness and positive feedback on their new brand identities and marketing materials, attributing this success to GreyBox Creative's efforts in rebranding and design. **Supportive in Navigating Branding Processes** Clients appreciate GreyBox Creative's support in navigating the complexities of branding and marketing. Their expertise helps clients articulate their brand strategy and achieve a professional market presence. **Collaborative and Client-Centric Approach** GreyBox Creative is highlighted for their collaborative approach, working closely with clients to ensure that their vision is realized. They are seen as partners rather than just service providers, which enhances the overall client experience. **High Client Satisfaction and Loyalty** Many clients express high satisfaction with GreyBox Creative's services and have maintained long-term relationships with the agency, often returning for additional projects or ongoing support. **Creative Design and Problem Solving** The team is noted for their creative design skills and ability to solve complex branding challenges. Clients appreciate their innovative approach to design and their ability to translate complex ideas into visually appealing solutions. **Notable Expertise in Financial Sector** GreyBox Creative has demonstrated significant expertise in the financial sector, understanding industry-specific needs and delivering solutions that align with regulatory requirements and market expectations. ### GreyBox Creative Reviews #### Web Update & Redesign for Ambulatory Surgery Center (Featured Review) **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June 2025 - Ongoing **Project Summary**: GreyBox Creative has updated and redesigned an ambulatory surgery center's website. The team is also responsible for improving specific features, including booking forms, content, and technical aspects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Gramercy Surgery Center - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 2, 2025 **Feedback Summary**: GreyBox Creative's work has streamlined the client's website, resulting in easier and more efficient navigation. The team has provided wireframes and draft pages for review and feedback before going live. GreyBox Creative has been able to push the project forward within the agreed-upon timeline. ""GreyBox Creative's quick response and turnaround time, along with the value of their work, are impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of Gramercy Surgery Center, a fully licensed ambulatory surgery center with two locations across New York City. We offer surgeons and patients a high-quality, cost-efficient setting for outpatient procedures across multiple specialties. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative?We needed to update our website and clean up some of its technical issues. **SOLUTION** What was the scope of their involvement?GreyBox Creative has created an updated website with a new design and look that meets a more modern style. The team has also handled all the website's specific features, including booking forms, content updates, and technical improvements. Moreover, GreyBox Creative has recommended design changes. In addition, we’ve engaged them for the continued maintenance of our website.What is the team composition?We work with 2–5 teammates from GreyBox Creative.How did you come to work with GreyBox Creative?Someone referred GreyBox Creative to me. I chose them over other options because they had high ratings, were close to my geographic location, had pricing that fit our budget, and offered good value for the cost.What is the status of this engagement?We started working with them in June 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?GreyBox Creative has been able to provide wireframes and draft pages for review before pushing the pages live. The team has also allowed us to make comments directly on the webpage for ease of making suggestions. Moreover, they've taken our website from numerous pages down to fewer pages, resulting in easier and more efficient navigation.How did GreyBox Creative perform from a project management standpoint?They are focused and able to push the project forward at the agreed-upon timelines. Moreover, they have multiple team members, which allows for continued progress in each specialized area of the website development project. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?GreyBox Creative's quick response and turnaround time, along with the value of their work, are impressive.Are there any areas they could improve?There's nothing they need to improve. --- #### Website Revamp for 1031 Exchange Consultancy **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July - Nov. 2025 **Project Summary**: GreyBox Creative redesigned a website for a 1031 exchange consultancy. They designed the site to reflect the client's brand and military background, produced content, enhanced site security, and reduced spam. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, 1031 Rob LLC - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 9, 2025 **Feedback Summary**: GreyBox Creative delivered a website that exceeded the professional look of the client's previous website. The client also received positive feedback from their professional circle for the site's visible improvements. Moreover, the team was proactive, responsive, and fluid in their communication. ""Greybox never missed a beat and handled everything on my wishlist with patience and professionalism."" **BACKGROUND** Please describe your company and position.I am the Founder of 1031 Rob LLCDescribe what your company does in a single sentence.I am a soloprenuer helping real estate investors navigate 1031 like-kind exchange transactions by leveraging a modular basket of 1031 investment products. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?website refresherenhanced website securityreduced spam **SOLUTION** How did you find GreyBox Creative?ReferralfriendWhy did you select GreyBox Creative over others?High ratingsPricing fit our budgetReferred to meCompany values alignedHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I hired Greybox Creative to assist with the redesign of my existing website.  I simply outgrew the former version and needed to maintain a professional look and landing page for my business.  I did not require a very robust website in terms of media content but I wanted it to reflect my brand and the military backgroud I bring to the table.   **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The outcome was a website that far exceeded the degree of professionalism exhibited by my former website.  Evidence of this was the fact that immediately after it went live, many people in my professional circles reached out to me to congratulate me on the new website and commented on its visible improvement from the former version.Describe their project management. Did they deliver items on time? How did they respond to your needs?Greybox was consistently proactive and moved things towards completion as quickly as I wanted them to move.  The project would have been completed much faster than it was but it was I who pumped the brakes on its final execution on account of needing to obtain compliance approval at various junctions by my overseeing firm (I am a FINRA registered advisor).  Communications were consistently fluid and response times were almost instantaneous.  Wish I could say the same for the compliance side of things lol.  Despite the fact that I placed drag on the project on account of things that needed to be cleared on my side of things, Greybox never missed a beat and handled everything on my wishlist with patience and professionalism and delivered their very best work at lightning speed.What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Greybox has a creative eye second to none.  Their work on the recent Intrepid project illustrates the caliber of work they can handle.  My project was small in comparison, and my demand level significantly lower, but nonetheless I wanted to achieve a comparable level of professionalism in my wesbite.  Vincent Fatato and his team were extremely accommodating and accessbile to me at all hours, any day and at any time via phone, Zoom. text or email. I highly recommend them and give them an enthusiastic five stars!!!Are there any areas for improvement or something GreyBox Creative could have done differently?None, I enjoyed working with them from begining to end and would not look elsewhere for future digital branding needs similar to this effort.   --- #### Web Update & Redesign for Ambulatory Surgery Center **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June 2025 - Ongoing **Project Summary**: GreyBox Creative has updated and redesigned an ambulatory surgery center's website. The team is also responsible for improving specific features, including booking forms, content, and technical aspects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Gramercy Surgery Center - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 2, 2025 **Feedback Summary**: GreyBox Creative's work has streamlined the client's website, resulting in easier and more efficient navigation. The team has provided wireframes and draft pages for review and feedback before going live. GreyBox Creative has been able to push the project forward within the agreed-upon timeline. ""GreyBox Creative's quick response and turnaround time, along with the value of their work, are impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of Gramercy Surgery Center, a fully licensed ambulatory surgery center with two locations across New York City. We offer surgeons and patients a high-quality, cost-efficient setting for outpatient procedures across multiple specialties. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative?We needed to update our website and clean up some of its technical issues. **SOLUTION** What was the scope of their involvement?GreyBox Creative has created an updated website with a new design and look that meets a more modern style. The team has also handled all the website's specific features, including booking forms, content updates, and technical improvements. Moreover, GreyBox Creative has recommended design changes. In addition, we’ve engaged them for the continued maintenance of our website.What is the team composition?We work with 2–5 teammates from GreyBox Creative.How did you come to work with GreyBox Creative?Someone referred GreyBox Creative to me. I chose them over other options because they had high ratings, were close to my geographic location, had pricing that fit our budget, and offered good value for the cost.What is the status of this engagement?We started working with them in June 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?GreyBox Creative has been able to provide wireframes and draft pages for review before pushing the pages live. The team has also allowed us to make comments directly on the webpage for ease of making suggestions. Moreover, they've taken our website from numerous pages down to fewer pages, resulting in easier and more efficient navigation.How did GreyBox Creative perform from a project management standpoint?They are focused and able to push the project forward at the agreed-upon timelines. Moreover, they have multiple team members, which allows for continued progress in each specialized area of the website development project. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?GreyBox Creative's quick response and turnaround time, along with the value of their work, are impressive.Are there any areas they could improve?There's nothing they need to improve. --- #### Branding & Presentation Design for Strategic Advisory Co **The Project** - Services: Branding, Graphic Design - Project size: Confidential - Project length: May - July 2025 **Project Summary**: GreyBox Creative provided branding and presentation design services for a strategic advisory company. The team created a cohesive brand identity and visual strategy and developed an investor presentation deck. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal, Strategic Advisory Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 8, 2025 **Feedback Summary**: GreyBox Creative transformed the client's concept into a cohesive, investor-ready platform story. The team delivered a unified narrative, polished deck, and consistent visual identity on or ahead of schedule. GreyBox Creative's creative storytelling and business precision were commendable. ""They were thoughtful, engaged, and consistently ahead of expectations."" **BACKGROUND** Please describe your company and position. I am the Principal of a strategic advisory company.Describe what your company does in a single sentence.Our company is an international strategic advisory firm focused on capital formation, cross-border partnerships, and investment opportunities for private equity investors, independent sponsors, and family offices. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?Clarify and unify the storyPosition BBM for investorsBuild brand identity and visual strategy **SOLUTION** How did you find GreyBox Creative?Previous work. Helped launch fundWhy did you select GreyBox Creative over others?Pricing fit our budgetGreat culture fitCompany values alignedHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Narrative Architecture and Messaging Framework. Investor Deck and Presentation Materials. Brand and Visual Identity System **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Greybox engagement delivered a clear, measurable impact for BBM by transforming a fragmented concept into a cohesive, investor-ready platform story. Their work produced a unified narrative, polished deck, and consistent visual identity that allowed us to formally launch the $15 million Series A raise and secure follow-up meetings with key investors including L Catterton and Macquarie. The “Beyond Bricks & Mortar” branding elevated BBM’s market credibility and helped align internal teams around a shared mission and roadmap, establishing a strong foundation for continued investor engagement and strategic growth.Their work was polished, professional, and strategically aligned with our goals. The materials they produced were investor-ready, visually strong, and clearly communicated BBM’s vision. They delivered on time, were highly responsive to feedback, and demonstrated a deep understanding of both branding and capital markets.Describe their project management. Did they deliver items on time? How did they respond to your needs?Greybox consistently delivered work on or ahead of schedule, maintained clear communication about timelines, and adapted quickly when priorities shifted. Greybox managed the BBM project with professionalism and structure, maintaining steady communication and clear timelines throughout the engagement.They delivered all key materials, including the narrative framework, investor deck, and branding assets, on or ahead of schedule. Their team was highly responsive to feedback, quickly incorporating revisions and adapting messaging to fit evolving investor objectives and new financial data.They balanced creative storytelling with business precision, ensuring each deliverable aligned with our strategic and capital-raising goals. Overall, their project management was disciplined, collaborative, and outcome-focused.What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about Greybox was their ability to translate complex business models into simple, compelling stories that connect with investors. They combine creative insight with strategic clarity, quickly understanding BBM’s vision and articulating it in a way that felt both authentic and commercially powerful. Their team blended design, storytelling, and financial awareness seamlessly, producing materials that were not only visually sharp but also grounded in investor logic and market positioning.Their team combines strategic thinking, creative execution, and business understanding in a way that is rare. They deliver exactly what they promise, communicate clearly, and consistently produce work that elevates both the message and the brand.I would recommend them without hesitation to anyone looking to build a strong, investor-ready narrative. Their ability to combine strategic insight, design, and storytelling made the investment well worth it, providing lasting value beyond the initial project scope.They delivered high-quality work, communicated clearly throughout the process, and felt more like partners than vendors. The outcome exceeded expectations and positioned BBM for real success with investors and strategic partners.Are there any areas for improvement or something GreyBox Creative could have done differently?I was very happy with Greybox and their work on the BBM project. They were thoughtful, engaged, and consistently ahead of expectations. Every deliverable, from the narrative to the design, was on point and they understood our vision from the start. Their ability to capture complex ideas and translate them into a clear, compelling story was exceptional. There was nothing I would have done differently, they delivered exactly what we needed. --- #### Corporate Visual Identity Dev for Naming & Branding Company **The Project** - Services: Branding, Graphic Design, Logo - Project size: Confidential - Project length: Apr. - June 2024 **Project Summary**: GreyBox Creative was hired by a naming and branding company to develop a visual identity for one of their end clients. The team was responsible for creating a logo and a style guide within three weeks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partner, Catchword - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2024 **Feedback Summary**: GreyBox Creative ensured the project's success by overdelivering on the number of concepts presented and providing an excellent design in a single round. The team involved great designers who adhered to a tight deadline, focused on client satisfaction, and were accommodating and easy to work with.  ""GreyBox Creative is an amazing boutique firm I'd recommend to anyone for genuinely high-quality design services."" **BACKGROUND** Please describe your company and position.I am the Partner of CatchwordDescribe what your company does in a single sentence.Catchword is a trusted leader in naming and branding that's been creating impactful identities for clients worldwide since 1998. From offices in the San Francisco Bay Area and New York, Catchword helps clients express who, what, and why they are. Industry-leading brands such as Intel, Allergan, TikTok, Starbucks, HBO, and VW turn to Catchword for verbal and visual creativity, strategic insight, and expert guidance. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?Corporate Visual Identity **SOLUTION** How did you find GreyBox Creative?Existing RelationshipWhy did you select GreyBox Creative over others?Great culture fitCompany values alignedPrevious experience with the agencyHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our agency engaged GreyBox to develop a logo and style guide for a client of ours, for whom we were developing a holding company name. We've worked with and engaged GreyBox numerous times before, have great respect for their visual design capabilities, and knew they'd be a perfect fit for this project, which required a quick turnaround (within 3 weeks). As always, they knocked it out of the park, overdelivering on the number of concepts they presented and nailing the design in just one round. Their deliverables included logo and style guide for the new holding company name.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?GreyBox never fails to deliver. Vincent, the agency's founder, and Remo, the firm's Creative Director, are incredibly talented branding and design professionals, and their work consistently speaks for itself. We've partnered on numerous visual design projects, most often involving logo, style guide, and other assets (presentation templates, social banners, etc.), and every engagement has been a huge success, our shared clients loving not just the work GreyBox delivers (which, honestly, is some of the best design work we've ever seen) but the way our firms interact. They're not just great designers, they're great people, easy to work with, endlessly accommodating, and focused on customer satisfaction—ours and our clients. For this particular engagement, GreyBox nailed the design for a large, billion dollar, holding company in the protective gear space. Our agency, Catchword, developed the name for the holding company (Valeron) and GreyBox handled the design work. We were all working under an extremely tight timeline (approximately 3 weeks for each of the two brand development phases) and they just completely nailed it. Every concept was more impressive than the last, making it difficult for the client to choose just one to adopt. Describe their project management. Did they deliver items on time? How did they respond to your needs?GreyBox is super easy to work with, extremely accommodating, always on time (ususally sooner), and consumate professionals. We love working with them. What was your primary form of communication with GreyBox Creative?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?The two things that most impress me about GreyBox are 1) how damn talented they are and how much we love their design work (!), and 2) how they always overdeliver and contextulize their designs in so many ways so that we and our clients can really imagine how effective the designs will be in market. Every identity they develop is fleshed out fully (not just on some business card and signage mockups), put in numerous rich environments and applications, really brought to life so that we can make a really informed decision about which identity to adopt. Are there any areas for improvement or something GreyBox Creative could have done differently?Nah. GreyBox Creative is an amazing boutique firm I'd recommend to anyone for genuinely high-quality design services. **UPDATED REVIEW** This review was published on May 10, 2022.Mark SkoultchiPartner, CatchwordAdvertising & marketingTenafly, New Jersey11-50 EmployeesMar 2021 - Jul 2021$10,000 to $49,999VerifiedProject summaryGreyBox Creative has partnered with a leading naming and branding agency on several projects. Their scope includes logo design, visual identity system, and presentation template. Feedback summaryGreyBox Creative understood the platform and made it a success. The team is awesome and easy to work with. Most of all, they have an extremely experienced, strategic, client-centric team that's enjoyable to work with. BACKGROUNDPlease describe your company and your position there.I'm a partner at Catchword, a leading naming and branding agency.OPPORTUNITY / CHALLENGEFor what projects/services did your company hire GreyBox Creative, and what were your goals?Catchword has partnered with GreyBox Creative on several company branding projects in the last few years. This review will be mostly focused on the naming and visual identity creation for a cancer detection platform. Catchword developed the name and GreyBox provided the creative work establishing the visual identity system. We worked collaboratively throughout the process for this particular project as well other projects that are similar in scope. To this day, as we continue to collaborate with GreyBox Creative and consider them a trusted partner.SOLUTIONHow did you select this vendor?A few years ago, I reached out to GreyBox to discuss possible collaborations as we recognized that having a trusted design partner would be an asset to us and our clients. Their creative design expertise and process has fit like a glove for us since there is a mutual respect for what we both do. To this day, we continue to wow each other and strive to do deliver the best solutions for our clients. We are always looking to improve our combined process and the way we work together.Describe the scope of their work in detail, including any steps and the final deliverables.Their scope was to design a visual identity system that included logo concepts to final execution and delivery of stationery system, brand guidelines and a presentation template for use by the client’s internal sales and marketing teams. The GreyBox team was in sync with our process offering their design perspective during the tail-end of the naming process while we kept in sync throughout the creative execution process.How many people from the vendor's team worked with you, and what were their positions?Like Catchword, GreyBox is an extremely experienced team. There were three or four people involved from the GreyBox side. Vincent Fatato, Founder/President and Remo Strada Creative Director, served as our main points of contact throughout the process presenting all key deliverables and coordinating the work on their end.RESULTS & FEEDBACKCan you share any outcomes from the project that demonstrate progress or success?After completing a number of projects with GreyBox, and being involved in the creative process, we have been extremely impressed with their their team and the work they do, and we can understand why they’re one of the most sought after agencies in the design space. To see the creative process in the works, including the literally dozens of logo ideas developed during the early stages of the conceptual process, has really impressed us. Ultimately, and in every client engagement, there were more than a handful of truly compelling design concepts, the hardest part perhaps being how to choose just a few to focus on and recommend! Without question, our combined skillsets have resulted in wonderful brand solutions (naming + design) and extremely happy clients.Describe their project management style, including communication tools and timeliness.GreyBox is an extremely responsive group, all seasoned business and design professionals. They know how to engage our shared clients, guide them through the design process, and ensure everyone’s on the same page about next steps. We and our clients are always perfectly in the loop and aligned on things related to the design work.What did you find most impressive or unique about this company?The GreyBox team seems to be very much like ourselves; strategic thinkers, creative, highly responsive, client-centric, really true experts in their field. We really respect them and enjoy working together. However, perhaps most importantly, what always impresses us the most is the incredibly thoughtful, “purposeful,” and BEAUTIFUL design ideas they develop. They’re a world-class creative services agency with an incredible amount of passion and talent for what they do.Are there any areas for improvement or something they could have done differently?Nah. Hire them. They’re awesome.STAR RATINGS:Overall rating:    They're five stars all the way!Quality:    Always outstandingCost:    Extremely reasonable, especially given the quality of their workSchedule:    Always responsive and timelyWilling to refer:    I wouldn't hesitate to recommend GreyBox --- #### Branding & Presentation Deck Design for Private Equity Firm **The Project** - Services: Branding, Graphic Design, Logo - Project size: $10,000 to $49,999 - Project length: May - June 2024 **Project Summary**: GreyBox Creative provided branding services for a private equity firm's customer. The team was responsible for developing a brand identity, a logo, and a presentation deck for the end customer. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal, Private Equity Firm - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 8, 2024 **Feedback Summary**: GreyBox Creative's work resulted in the client's customer's presentation materials displaying their new name and logo. The team was flexible, focused, and passionate during the engagement. Overall, the amount of creative concepts that GreyBox Creative delivered in such little time was remarkable. ""They were very focused and precise."" **BACKGROUND** Please describe your company and position.I am the Principal of a private equity firm.Describe what your company does in a single sentence.Private equity firm focused on middle market  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?We engaged Greybox to develop a brand identity for a holding company in our portfolio and it needed to happen in a short amount of time **SOLUTION** How did you find GreyBox Creative?ReferralWhy did you select GreyBox Creative over others?Referred to meHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Greybox became involved in the process toward the end of the naming process and once there were a handful of names being considered they offered their feelings on where it of the names could be taken from a visual standpoint. The GreyBox team lead a creative kickoff meeting to ensure we all had a clear understanding of the brand and there was alignment from both our teams before the logo concepts began. Greybox created an identity for the brand that included the development of a handful logo concepts, displayed in context which helped us choose a concept and after some quick revisions we finalized the logo and presentation deck in time for our meeting.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?It was great how much the combined Catchword/Greybox team accomplished in the amount of time we had. We were able to use the new presentation materials that displayed the new name, logo giving our team the tools they needed. Describe their project management. Did they deliver items on time? How did they respond to your needs?They were flexible, focused and seemed to be passionate about our success. I believe they were able to bring in the proper number of creative resources to deliver creative concepts that were strategic and thoughtful for this condensed project.  What was your primary form of communication with GreyBox Creative?Virtual MeetingWhat did you find most impressive or unique about this company?Greybox delivered creative concepts in a short amount of time. We had a lot of options that we really fit our image. We had a hard time to pick just one but were able to narrow it down, they refined it quickly and finalized the identity. They were very focused and precise which seemed some come from lots of experience with branding companies, which impressed me very much.   Are there any areas for improvement or something GreyBox Creative could have done differently?Nothing that comes to mind. --- #### Brand Manual Development for Advertising Agency **The Project** - Services: Branding, Graphic Design - Project size: $10,000 to $49,999 - Project length: June - Aug. 2024 **Project Summary**: GreyBox Creative developed a brand manual for an advertising agency's end customer. The team defined the customer's branding, tone of voice, and messaging framework, ensuring brand consistency and clarity. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 3.5 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Creative Director, Aggrey & Clifford, Tanzania - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2024 **Feedback Summary**: GreyBox Creative delivered a high-quality brand manual that aligned with the end customer's expectations. Although the project was extended, it was professionally executed and met all the objectives. The team was highly professional, communicative, collaborative, and committed to excellence. ""The company maintained a high level of professionalism throughout the entire process."" **BACKGROUND** Please describe your company and position.I am the Creative Director of Aggrey & Clifford, TanzaniaDescribe what your company does in a single sentence.Aggrey and Clifford is a fully integrated advertising agency that offers comprehensive marketing and communication solutions, tailored to meet the unique needs of diverse businesses across various industries, ensuring strategic brand growth and effective audience engagement. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?Develop a brand manual for a client in the financial sector. **SOLUTION** How did you find GreyBox Creative?ReferralWhy did you select GreyBox Creative over others?Good value for costHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.GreyBox Advertising was entrusted with the responsibility of creating a comprehensive brand manual for Tanzania Commercial Bank, aimed at establishing a strong and unified brand identity. This manual will detail both the visual and verbal elements of the bank's branding, covering essential components such as logo application, typography, and color palette, ensuring that all brand visuals maintain consistency and clarity.In addition, the scope includes defining the tone of voice and messaging framework, aligning the bank’s communications to resonate with its core values and target audience. The brand manual will serve as a strategic tool to guide internal and external stakeholders in maintaining uniformity across all marketing materials, digital platforms, and corporate communications, ultimately enhancing the bank’s presence and fostering customer trust. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Brand Consistency Score: Track the percentage of marketing materials and communications adhering to the brand guidelines. A target score of 90-100% consistency across all channels would indicate successful adoption.Reduced Design Time: Measure the time reduced by design and marketing teams to create branded materials, as a clear and comprehensive brand manual should streamline the process.Increased Engagement on Digital Platforms: Track any rise in engagement metrics (e.g., clicks, likes, shares) on digital platforms following consistent branding, as a stronger brand identity can drive higher engagement.Audience Brand Recognition: Use surveys or social media sentiment analysis to assess whether external audiences can recognize and associate the brand’s identity with Tanzania Commercial Bank. An increase in brand recall or recognition over time would indicate success.Internal Feedback on Brand Manual Usability: Collect feedback from internal teams (design, marketing, communications) on the brand manual's usability. Positive feedback on ease of use and clarity will be a key indicator of progress.Describe their project management. Did they deliver items on time? How did they respond to your needs?Although the project extended beyond the agreed 6-week timeframe, initially set to begin in April, the brand manual was professionally executed despite the delay. The design precisely reflected the objectives outlined in the creative brief.The final product met all expectations regarding quality and alignment with the brand’s identity. Throughout the process, the team remained open to suggestions and actively responded to shared feedback and needs, ensuring that the outcome effectively addressed the project's goals.What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The company maintained a high level of professionalism throughout the entire process, consistently demonstrating a commitment to excellence. They ensured that communication remained clear and transparent at all stages, providing regular updates and addressing any concerns promptly. This open and effective communication helped to foster a collaborative working relationship, ensuring that all project objectives were aligned and met efficiently.Are there any areas for improvement or something GreyBox Creative could have done differently?Overall, GreyBox successfully met expectations across all key areas of focus, delivering a high-quality brand manual that aligned with the project’s objectives. However, there is room for improvement in terms of the manual's scope.It could be more comprehensive by including for example, a detailed guideline for both internal and external signage, offering clear direction on how the brand should be represented in physical spaces. Expanding the manual to cover signage design would ensure greater consistency across all brand touchpoints, further strengthening the brand’s visual identity. --- #### Branding, Web Development & Design for Healthcare Platform **The Project** - Services: Branding, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Sep. 2023 - Oct. 2024 **Project Summary**: GreyBox Creative provides ongoing branding, web development, and design services for a healthcare platform. The team develops the client's visual identity, logo, and brand guidelines and designs their website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Valera Health - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Aug 19, 2024 **Feedback Summary**: Although the website has yet to be launched, the client is confident in GreyBox Creative's results. The team is flexible, provides timely items, and responds to requests. Their excellent work and exceptional logo redesign are impressive. The client's is satisfied with the team's work. ""I was impressed with their consistently excellent work across all our various deliverables."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Valera HealthDescribe what your company does in a single sentence.Valera Health is a telehealth platform providing care to all members of our communities. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?Website RedesignVisual Identity development **SOLUTION** How did you find GreyBox Creative?Online SearchWhy did you select GreyBox Creative over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The work included an entire website overhaul, logo rework, and development of a visual identity system:Logo Design & Visual Identity System: Development of final logo and stationery items such as busines cards, letterheads, envelopes, signature filesBrand Guidelines: Development of brand guidelines (often10-12 pages) including but not limited to; brand strategy elements, fonts, corporate colors, image/photography, style/tone, logo misuses, file formats, sig files, etc. Website Design & Development: Development of a custom designed website built upon WordPress CMS that is fully responsive and ADA compliant **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have yet to launch the website, but I am confident we will see a stickier site with higher rates of engagement. Describe their project management. Did they deliver items on time? How did they respond to your needs?The whole team was incredible to work with. They were flexible and understanding as issues popped up on our end. They delivered an unbelievable prooject on time and on point. If we had questions or wanted to explore a new direction, they were always willing to accomodate that in a timely manner. What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed with their consistently excellent work across all our various deliverables. They can seemingly do no wrong. If I had to pick one element of the work I thought was exceptional, it would be their logo redesign for us. Are there any areas for improvement or something GreyBox Creative could have done differently?NA --- #### Website & Logo Revamp for Mechanical Contractor **The Project** - Services: Logo, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2022 - Apr. 2024 **Project Summary**: In order to improve a mechanical contractor's brand awareness, GreyBox Creative redeveloped their website and rebranded their logo. The project included adding content to the site, such as photos and a video. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Owner, ABL & Associates - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — May 8, 2024 **Feedback Summary**: GreyBox Creative delivered a cleaner and more streamlined logo, as well as a user-friendly website, so the client was very happy with their work. The team delivered work on time and on budget and was very patient along the way. Moreover, they were communicative and suggested excellent ideas. ""Vincent and his team were dynamite, from providing ideas to creating the best verbiage for the website."" **BACKGROUND** Introduce your business and what you do there.I'm the co-owner of ABL & Associates. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative?GreyBox Creative redeveloped our website. We were an antiquated family business, so we needed a refreshing. Our business was founded in 1978, so we were trying to get up with the new times by launching a new website with a cleaner look to achieve more brand awareness.Our website doesn't really generate business for us, so creating a new website could seem counterintuitive. People don't go to our website after looking on Google for a mechanical contractor. We already have a good reputation, and our business is more based on relationships. Thus, we wanted this website so that new clients in town who already knew us could look for us online and not find an outdated website. **SOLUTION** What was the scope of their involvement?GreyBox Creative created a new website for us. Their work included adding content to the site. Still, in addition to building the new website, they rebranded our logo. One of the biggest features GreyBox Creative implemented was adding a short video, which was very creative of them. Additionally, they added a page where people can apply to work at my company.What is the team composition?The two teammates I dealt the most with were Vincent (Founder & President) and Remo (Creative Director). Remo was in charge of all the creative work behind the project, including the logo rebranding, which took us several meetings over the year. Although both of them were present at all the meetings, Remo was more of the project manager.In addition to them, there were others involved, so we dealt with a total of four people throughout the process. For example, there was someone in charge of writing the content for the site. However, I'm not sure if that person was part of their team or an external contractor.How did you come to work with GreyBox Creative?I found them through a referral.How much have you invested with them?The cost of the project was $15,000.What is the status of this engagement?We started working together around November 2022, and the project was completed in April 2024. It was an over-a-year process, but it had nothing to do with GreyBox Creative. It was more on us, as we spent time providing them with information and images and having them waiting for our approval. We got very busy at times, and they were very patient with us. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?GreyBox Creative was able to redevelop our site, and we were more than pleased with the result; we were very happy with their work. Speaking about our logo, their team brought what was a 1970s–1980s logo and cleaned it up, making it look more streamlined.GreyBox Creative did the same thing to our website. They truly brought us to the forefront of what we needed. Now, our website is very easy to navigate and has a lot of information on it. We've already received great compliments on the video of our site and how well our staff is portrayed in the field as they install equipment. Overall, they did a phenomenal job.Still, it's too early to notice the benefits of this project. As mentioned, our main goal was to increase our brand awareness. However, we're still implementing the new logo. I have 50 trucks on the road, so we're in the process of changing hard hats and other equipment to reflect the new brand.How did GreyBox Creative perform from a project management standpoint?GreyBox Creative delivered on time and on budget, and they communicated well with us. I want to reiterate that the project delays were our fault for not responding quickly to them, so the project length had nothing to do with their work.As for communication tools, we used a combination of phone calls, emails, and virtual calls. Email exchanges represented around 70% of our communication with them.Are there any employees from the service provider's team that you would like to give a shout-out to in this review?I can't say enough good things about Vincent and Remo. They were a solid team and answered questions along the way. We're not a tech company, so technology goes over my head. Still, they educated me on what my company needed. They also interacted with our IT person to implement signature pages for emails. Thanks to them, the project was seamless — they did a fantastic job.What did you find most impressive about them?Vincent and his team were dynamite, from providing ideas to creating the best verbiage for the website. For example, they suggested hiring a professional photographer to do site and office photo sessions, after which they incorporated the new photos on the site.Are there any areas they could improve?There was nothing GreyBox Creative could have improved on; they were solid throughout.Do you have any advice for future clients of theirs?Keep the communication lines open. We had a moving target throughout the process because, although a website development project seemed simple, I didn't realize how much work it would take on our end to make the project successful. There was a lot of communication needed throughout the process so that they could accomplish our goals. --- #### Branding & Web Development for Brand New Company **The Project** - Services: Branding, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2023 - Ongoing **Project Summary**: GreyBox Creative has been hired by a new company to build their brand identity and website from scratch. The team has created the logo, branding image, and marketing collateral. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** VP, Adesso Innovative Solutions - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 21, 2024 **Feedback Summary**: The client has been highly impressed with GreyBox Creative’s high-quality work; they’ve exceeded expectations. The team manages expectations and communicates effectively through emails, phone calls, and Google Docs. Overall, they’re outstandingly collaborative and dedicated partners. "“They’re very invested. We feel that we get their full attention.”" **BACKGROUND** Introduce your business and what you do there.I’m the VP at Adesso Innovative Solutions. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative?We were a new company, so we had to develop everything from scratch. **SOLUTION** What was the scope of their involvement?GreyBox Creative has worked with us to build our brand identity, develop a website, and create marketing collateral. We initially set the project in stages and worked with them to come up with the concepts and core ideas behind the company.They gave us their opinion on our identity from a branding standpoint. Then, GreyBox Creative worked through every step to build out the imagery and logos. Once we had all that, we moved on to the website and some marketing collateral.The platform is a standard multi-page website. They've integrated some functionality to allow customers to log into the portal.What is the team composition?We’ve worked with Vincent (Founder & President) and two other team members: one responsible for the copy and another who works on deploying the website.How did you come to work with GreyBox Creative?We found them through Google.How much have you invested with them?We’ve spent just north of $30,000.What is the status of this engagement?We began working with them in September 2023. We’ve completed the initial project, but we’re still collaborating on some new things. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We initially had a good idea about GreyBox Creative’s level of quality because they showed us their previous work, but they’ve exceeded our expectations.How did GreyBox Creative perform from a project management standpoint?They’ve done a great job communicating the timeline and the different steps along the way. We mainly communicate via emails and phone calls. Additionally, there are some shared Google Docs to show the progress.What did you find most impressive about them?GreyBox Creative has a relatively small team, so they’re very invested. We feel that we get their full attention so we don’t get lost in the mix. Overall, the whole team has done a great job and played their role.Are there any areas they could improve?Maybe we’d like to have the work faster, but they’ve done an excellent job managing expectations.Do you have any advice for potential customers?Have a good idea about what you want going in and communicate it to them. GreyBox Creative provides feedback on the necessary steps of the project and works around your requirements. --- #### Rebranding, Visual Identity & Style Guide for Museum **The Project** - Services: Branding, Graphic Design, Logo - Project size: $200,000 to $999,999 - Project length: Nov. 2022 - Dec. 2023 **Project Summary**: A museum hired GreyBox Creative to rebrand their organization. This involved designing a logo, determining assets such as fonts and color palettes, and creating a style guide for the client’s visual identity.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Marketing, Intrepid Museum - Industry: Education - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 30, 2023 **Feedback Summary**: Thanks to GreyBox Creative, the client gained a visual identity that effectively represented their organization. The client also received positive feedback from internal and external stakeholders. The team was highly creative and managed the project well, fully understanding the client’s goals.  "“They helped us position ourselves in the best way possible with the new brand for the museum’s growth.”" **BACKGROUND** Introduce your business and what you do there.I’m the VP of marketing for Intrepid Museum. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative?We were rebranding the museum from our logo and mark to our creative campaigns. Our team needed to come up with a whole new look and feel that best represented the direction we were going. Given that, we hired GreyBox Creative to work in tandem with another vendor to help us realize a new visual identity for the museum. Our goals included increasing brand awareness and engagement for the museum. It had been around 20 years since we underwent a rebrand, and the museum has grown a lot since then. Given that, our main objective was to gain a visual identity, messaging, and branding that best fit what the museum was in the present day. The branding should allow the museum to reach audiences.  **SOLUTION** What was the scope of their involvement?GreyBox Creative worked on everything related to our visual identity, including fonts, font packages, color palettes, and more. They created a style guide that determined how we could use the assets and photography to leverage our new brand identity. Other deliverables included business cards, stationery, and other collateral for our various departments. Once we had this visual identity, GreyBox Creative helped us deliver general mission and membership campaigns as well as other campaigns on the digital, print, and social sides. Meanwhile, the other vendor primarily handled the strategic side of the project, but GreyBox Creative was involved in every step of the process. They took the lead when we focused on the aforementioned campaigns, helping us incorporate creative messaging into the assets and campaigns. What is the team composition?We mainly worked with Vincent (Founder & President), and our lead on the creative was Remo (Creative Director). They were our main points of contact, although other team members were working behind the scenes. How did you come to work with GreyBox Creative?We sent an RFP for the project and identified the GreyBox Creative team through referrals from other cultural museums that worked with them in the city. We needed an agency that was in close proximity to the museum so we could meet frequently with them and give them a better understanding of who and what we were. How much have you invested with them?Our agreement was with GreyBox Creative and the other vendor. Collectively, our investment was around $200,000–$900,000. What is the status of this engagement?The engagement lasted from November 2022–December 2023.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We launched the new brand in October 2023 alongside a website we built with another firm. Anecdotally, the brand was well-received by our partners and donors. Our internal staff and other people liked the final product, and we leveraged it for various uses right off the bat. How did GreyBox Creative perform from a project management standpoint?GreyBox Creative managed the project well. They were organized and good at taking our feedback and making corrections. They also gave their feedback in terms of what would work better and what was best for the brand they created. Everything was articulated well. We primarily used Zoom for our weekly meetings, although we had a couple of on-site meetings in the beginning. Some of our larger stakeholder meetings were facilitated on-site, too. Remo was the lead visionary for the creative process, and he did a great job balancing everything he was digesting. As one of the larger museums in the city, we were a complicated institution and blended many business facets. We had various departments working with grant projects and programmatic arms. In other words, we had a complicated brand, and Remo did great in understanding those components and coming up with creative approaches. Overall, the products they delivered were insightful and forward-thinking; they helped us position ourselves in the best way possible with the new brand for the museum’s growth. What did you find most impressive about them?They had highly creative teammates. I was impressed with their ability to think outside the box and provide us with options, which allowed us to see a wide variety of interpretative styles. Specifically, they did a great job at logo design and development; they also performed well in coming up with campaigns and developing copy and headlines. They took the brand they created and translated it into smart campaigns. Are there any areas they could improve?No, there weren’t any. If anything, they did a great job listening to us and working through the speed bumps we had every once in a while. That was great, considering that we had a lot of voices within our organization — they had to deal with a committee of 7–8 stakeholders from different disciplines within the museum. Do you have any advice for potential customers?Be open to GreyBox Creative and let them know if you have strong positions one way or the other. Articulate who and what your organization is. This is the most important part of the engagement — being clear about who you are will help them hone in on the best approach to your visual identity.  Moreover, be open to concepts that are vastly different from what you’re used to; this can be difficult from a client’s perspective, especially those who have been with a brand for so long. It can be hard to look at unique concepts with an open mind. My advice is to step away from your current brand and understand the purpose of the engagement. Be clear about your goals and audience, and the team will give you creative ideas.  --- #### Visual Branding Services for Branding & Ads Company **The Project** - Services: Branding, Graphic Design, Logo - Project size: $50,000 to $199,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: GreyBox Creative provides branding services for a brand and advertising company. The team has worked on the client's brand identity, finalized the client's logo, and built an entire brand system and a manual. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Tronvig Group - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 2, 2023 **Feedback Summary**: The client now has an award-winning brand system, which has pleased their over 10,000 employees. GreyBox Creative serves as an excellent design partner for the client. They're responsive and eager to listen to the client's needs. Moreover, they deliver according to expectations and with integrity.  ""I'm impressed with their creative intelligence and integrity."" **BACKGROUND** Please describe your company and position. I am the CEO of Tronvig Group Describe what your company does in a single sentence. Brand Strategy and Advertising **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish? Strong visual branding partner Creative problem solving Stylistic shift from the project partner whom our client rejected **SOLUTION** How did you find GreyBox Creative? Referral Why did you select GreyBox Creative over others? Close to my geographic location Pricing fit our budget Good value for cost Company values aligned Design talent What was the size of GreyBox Creative’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Pick up the brand identity creative work of a key client and carry it forward, finalizing the logo design and then building out the entire brand system including a comprehensive brand manual. Branded designs across the full spectrum of the client's massive collection of brand applications and serving with our team on the ongoing brand review board which assesses all third party and internal design submissions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Award winning brand system with 10,000+ employee client enthusiastically embracing, using, and guarding the new visual brand system. For the client this was a high risk endeavor with multi-million dollar implications.GreyBox Creative was the perfect brand design partner to help os carry it through to a successful completion. Describe their project management. Did they deliver items on time? How did they respond to your needs? GreyBox Creative is always responsive and ready to listen and pitch in where needed. They always deliver as promised and do so with creative and business integrity. I never have a second thought when brining them in on a mission critical or high stakes project. What was your primary form of communication with GreyBox Creative? Virtual Meeting What did you find most impressive or unique about this company? Creative problem solving and design innovation carried out efficiently and within the constraints of the brand strategy. I'm impressed with their creative intelligence and integrity. Are there any areas for improvement or something GreyBox Creative could have done differently? This was a near perfect project collaboration. I could not have asked for a more capable creative partner. --- #### Rebranding Services for DJ Performance & Education Company **The Project** - Project size: $10,000 to $49,999 - Project length: July - Dec. 2022 **Project Summary**: A DJ performance and education company hired GreyBox Creative to revamp their events division. They worked on the division's brand identity and name. They also created a new logo, fonts, and color schemes.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** VP of Finance & Strategy, Scratch Event DJs - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 15, 2023 **Feedback Summary**: GreyBox Creative delivered a brand identity that surpassed the client's expectations; stakeholders were thrilled with their outputs. The team communicated openly with the client and led progress meetings via Zoom. They provided extremely good services despite the company's relatively small budget.  ""We felt the whole way along that they valued working with us." " **BACKGROUND** Please describe your company and your position there. I am the VP of Finance & Strategy for Scratch Music Group. The company is a leader in DJ performance and education services, each operating under sister brand names. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative, and what were your goals? Scratch was looking to do a comprehensive brand re-vamp for its Scratch Events division, including a deep dive on brand identity and name, and carrying through to a new logo, visual identity, website, etc. We wanted to give life to a brand that for too long had operated in the shadows as a B2B. **SOLUTION** How did you select this vendor? Clutch reviews were instrumental in finding an initial group of 4-5 agencies we felt could handle a comprehensive project, so that they could in-house work stretching from the identity to design ends. I vetted the final group via other online sources and their own websites, before conducting intro calls, and selecting a partner that clearly jumped out to us as the best fit. Describe the scope of their work in detail, including any steps and the final deliverables. Greybox Creative partnered with Limbic Brand Evolution, which conducted the brand identity half of the scope of work. Greybox was present as observer/shaper for this half, and then picked up at the mid-way from the output of the identity work to take over the 2nd phase, and had the task of producing: a new logo; a new core visual identity including fonts, colors, etc.; Website templating in design form for a front page and 2 additional internal pages; applying the visual identity and key messaging from the brand hierarchy to a selection of 1-pager PDF sales collateral templates; the compilation of all the design and messaging features into a comprehensive brand guidelines document. How many people from the vendor's team worked with you, and what were their positions? The design work was led by Remo, Creative Director, and the entire project was overseen and facilitated by Vincent, Founder/President. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We were thrilled with the output of the work. We are a small company with no in-house marketing or branding expertise to guide us, and had little experience with a project of this nature or budget. The entire new brand identity that was delivered exceeded our expectations. Every time we pushed them to take a concept a little bit deeper, or to put a different spin on it, they nailed it. Describe their project management style, including communication tools and timeliness. We kept a very open line of communications. The typical cycle would be each week having the Greybox and Scratch teams meet via Zoom to go over new progress, then discussing understanding of next steps, then waiting to correspond via email until we were ready to repeat the cycle again. What did you find most impressive or unique about this company? The most impressive part for Scratch was the feeling like we were working with a partner who was too good for us. We thought during the initial pitch, and even at the end, that this agency was too good and too well-regarded to work with a small company on a relatively small budget. Despite that, we felt the whole way along that they valued working with us, and were happy to have us as a client/partner. Are there any areas for improvement or something they could have done differently? The project extended for longer than was agreed in the SOW. It was ultimately no issue for either party, but it would have been good to have better alignment of expectations between the scope and the timeline. --- #### Branding Services for Healthcare Solutions Provider **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: June - Aug. 2022 **Project Summary**: GreyBox Creative was hired by a healthcare solutions provider to help establish their new brand and visual identity. They handled the conceptualization and implementation of their new logo and branding assets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Delivery Head & Shared Services Leader, Sagility Healthcare - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Oct 25, 2022 **Feedback Summary**: GreyBox Creative delivered high-quality assets on time, driving the client's rebranding efforts. Flexible and organized, they were responsive and accommodating of scope changes. They impressed with their ability to translate the client's business and their needs into compelling visuals and assets. ""They were a highly responsive and experienced team."" **BACKGROUND** Please describe your company and your position there. I’m the Delivery Head & Shared Services Leader for Americas region at Sagility. As part of my strategic project, I lead the branding project for a spinoff entity now known as Sagility. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative, and what were your goals? After working through the naming of the entity with their partners, we had to establish a visual identity for the company that captured the essence of our organization and ensure that it would represent us well during the expansion planned for the years ahead. So, the new brand had to connect with both and internal (twenty-five thousand employees) and an external global audience. **SOLUTION** How did you select this vendor? We did a lot of online research and found their work to be very polished and strategic and we respected their past work. I believe it was the naming partner we were working with that recommended them as well for all the visual identity work. Describe the scope of their work in detail, including any steps and the final deliverables. GreyBox was responsible for the conceptualization, execution and finalization of the new Sagility logo as well as the core corporate items such as; stationery, and key sales/marketing collateral and brand guideline. How many people from the vendor's team worked with you, and what were their positions? The team that we worked with at GreyBox was an experienced group. There were three people; Strategist, Creative Director and Vincent, the founder of GreyBox was involved the key stages of the project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? All project deliverables were met on time and with high quality. Everything is so recent and new, but the impact has been dynamic. The identity that GreyBox established infused energy into the entire organization. We now have a face that represents us well for many years to come and everyone is excited about it. Describe their project management style, including communication tools and timeliness. Thorough planning yet flexible in managing evolving changes and additions to the scope of work. Due to our business obligations needing to be met, we were under a tight timeline and a schedule that did not leave any room for failure. They were great, they communicated regularly, accommodated us on a few occasions while we tried to involve several of our people from multiple time zones and GreyBox delivered in the clutch! What did you find most impressive or unique about this company? I would say just about everything impresses me about GreyBox. I was impressed with their simplification of complex ideas communicated graphically. They were a highly responsive and experienced team. They were extremely personable, and true experts in their field. Are there any areas for improvement or something they could have done differently? None, that I can think of --- #### Branding & Logo Design for Global Communications Company **The Project** - Services: Branding, Logo, Product Design - Project size: $10,000 to $49,999 - Project length: June - Oct. 2022 **Project Summary**: GreyBox Creative developed a logo for a global communications firm’s end customer. Their work involves interviewing the company about the brand and coming up with a logo brief.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** EVP & Group Head, Global Communications Firm - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 11, 2022 **Feedback Summary**: The company was happy with GreyBox Creative. Stakeholders were pleased with the logo. The team delivered the project on time and were good to work with — their efficiency was a highlight of the engagement. They communicated well through emails and Teams. Overall, the project was highly successful.  "“GreyBox was easy to work with and delivered on time.”" **BACKGROUND** Introduce your business and what you do there. I’m the EVP and group head of a global communications firm's corporate and biotech department. We’re in the integrated communications and PR industry.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We had a client that needed to develop a product name; they also needed a logo developed for the new name. After hiring a naming company, we needed a company that could develop a logo quickly.  **SOLUTION** What was the scope of their involvement? We developed the product name with our naming partner. Then, GreyBox took us through their process, interviewing us about the brand. They came back with their brief, and we provided additional feedback on it once they had drafted the logo. The team also provided a small set of branding guidelines for the application of the logo.  What is the team composition? We worked with two people from GreyBox: Vincent (Founder & President) and Remo (Creative Director)  How did you come to work with GreyBox Creative? The naming company we hired recommended GreyBox to us; one of our colleagues had previously worked with the team. As a result, we decided to engage them. How much have you invested with them? We spent between $25,000–$50,000.  What is the status of this engagement? The project lasted from June–October 2022.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  GreyBox was easy to work with and delivered on time. We liked what they did, and the end client chose the logo they created to use in the product. Overall, everyone was satisfied with the quality of their work. How did GreyBox Creative perform from a project management standpoint? To communicate, we mainly used Teams and emails. What did you find most impressive about them? Their efficiency was impressive.  Are there any areas they could improve? GreyBox is a casual group, which is good. On the other hand, I’m used to having a little more rigor when tackling projects. I prefer a more buttoned-up style.  Do you have any advice for potential customers? Brief GreyBox thoroughly and participate in their brand briefing process. That way, you’ll be absolutely sure that they have the right information going forward. On top of that, allow them to present their own work to the end client. This is helpful since they can hear the client’s feedback directly and not through another set of ears.  --- #### Branding, Web Dev & Design for Telecommunications Company **The Project** - Services: Advertising, Branding, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: GreyBox Creative designed and developed a client's website and brand, including a logo. They're now providing social media marketing services, such as PPC and social media marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Teleful - Industry: Telecommunications - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 28, 2022 **Feedback Summary**: The client praises them for supporting their brand during a key development stage, and even more for quickly scaling calls and conversions beyond the break-even point. GreyBox Creative provides regular check-ins and multi-channel communication. They are an attentive and personable partner.  ""If you go to them with seed, then they’ll make it into a flower, bringing to life what’s in your head." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO and founder of Teleful. We help new homeowners see and choose from available options for cable, internet, and home security. They call my call center or put in their address online, and we give them the options in their area. Then, they can choose freely from packages pricing and providers, and we handle setup. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox I went to them for help with our web development and design, as well as digital marketing and branding. **SOLUTION** What was the scope of their involvement? They’ve been with me since the beginning, walking me through the development and design of my website and branding. I was given different views of the website as they were designing it, and they let me choose from a number of logo options. The site launched three months ago, and GreyBox is now doing digital marketing including PPC and social media marketing. What is the team composition? Vincent (Director of Business Development) is one of our key people, as are Remo (Creative Director), Gaelen (Head of Strategic Online Sales), and Jordan (Digital Marketing Strategist). At the height of the project, there were about 5–6 people on the calls, each dedicated to a specific part of the project. How did you come to work with GreyBox Creative? I heard that they were reputable through a friend who’d worked with them before. After performing due diligence on Google, I reached out to Vincent with my ideas to see where he would go. He gave me a strong vision of the site, design, logo, and marketing. How much have you invested with them? We’ve spent around $50,000–$60,000 so far. What is the status of this engagement? We’ve been working together since January 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I give them a lot of credit for helping build my brand. We went live on the site three months ago — and sometimes marketing takes time to get going, but we’ve done well with Google Ads from the jump. My business needs around 3–4 sales per day to break even, and I’ve been receiving 15–20 calls per day with a good conversion rate. We’re targeting all the right people and population segments. How did GreyBox Creative perform from a project management standpoint? We have biweekly calls with the marketing team to adjust campaigns if needed, and there were weekly calls while we were developing the website. GreyBox’s team is on top of everything we need. Their web development team hasn’t even stayed in touch with me since the launch. They hit the budget right on target and have stayed with us throughout the whole process, which has put my mind at ease. Communication happens of phone calls, texts, emails, and Zoom meetings. What did you find most impressive about them? They’re attention to detail and attention to the person stand out. GreyBox feels out what I’d like them to do and then expands upon those ideas. If you go to them with seed, then they’ll make it into a flower, bringing to life what’s in your head. Are there any areas they could improve? No, not at this time. They’ve been great thus far. Do you have any advice for potential customers? They know what they’re doing and will make your idea into the goal, even if you can’t articulate it. You want them in your corner. --- #### Branding Services for Financial Technology Company **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Aug. - Nov. 2021 **Project Summary**: GreyBox Creative was hired by a financial technology company to handle their brand refresh efforts. They developed a branding strategy, which included a new tagline, logo, brand colors, and visual identity. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Chief Marketing Officer, IBS Intelligence - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 3, 2022 **Feedback Summary**: GreyBox Creative took the time to understand the client's brand, allowing them to come up with branding materials and a value proposition that resonated well with their company and messaging. Flexible and reliable, the team was receptive to feedback and consistently delivered on time throughout. ""Their ability to understand our feedback and deliver on time was quite impressive."" **BACKGROUND** Please describe your company and your position there. I'm the Chief Marketing Officer at IBS Intelligence. UK-headquartered IBS Intelligence is the world’s only pure-play Financial Technology (traditional and new-age) research, advisory, and media firm, with global coverage, and a 360° portfolio of intelligence offerings. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative, and what were your goals? We hired GreyBox to do a complete brand overhaul of IBS Intelligence to refresh the brand's messaging and visuals. More importantly, to bring in synergy with the core pillars of our business to the constantly growing global customer base. **SOLUTION** How did you select this vendor? We did an online search of branding agencies, where we shortlisted GreyBox, after few rounds of discussions. Describe the scope of their work in detail, including any steps and the final deliverables. The scope of work was to detail out the new branding strategy that included the new tagline, logo, branding colors, new visual identity to reflect across all collateral and touchpoints. It started with understanding our brand, target personas, offerings, etc., to come up with a new visual identity along with the tagline (value proposition statement) that resonates well with our brand How many people from the vendor's team worked with you, and what were their positions? The team comprised of Vincent (Founder) and Remo (Creative Director) who led the project to completion **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The new brand identity has been received quite well by clients and others. The new visual design is contemporary and has given a new lease of life to our brand. The new logo design is quite relatable with the 5 pillars of our business and is helping us communicate very effectively. Describe their project management style, including communication tools and timeliness. The GreyBox team would regularly update vis emails and calls. They worked as per the mutually agreed timelines and that helped a lot in closing the project on time. Their ability to understand our feedback and deliver on time was quite impressive. What did you find most impressive or unique about this company? Their diligent efforts to understand the business and pain points at the initial stage that is in sync with what we wanted, was quite impressive. They were also flexible in terms of sharing more if we wanted an extra deliverable, which helped in making our lives easier. Are there any areas for improvement or something they could have done differently? No improvement areas as such, as they met all our expectations. --- #### Brand Elevation for Financial Investment Firm **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - June 2021 **Project Summary**: A finance investment firm partnered with GreyBox Creative in order to provide a brand strategy, visual identity system, and pitch deck for their business. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partner, Ovation Partners - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 22, 2021 **Feedback Summary**: The branding and content materials that the GreyBox Creative team produced immediately led to a higher new-prospect meeting rate than the materials the company generated internally. The company credits the team's experience in their industry as the key factor in determining their success. ""GreyBox was available in a timely manner through the engagement."" **BACKGROUND** Please describe your company and your position there. Ovation is a speciality finance investment firm. I am a partner and head of business development. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative, and what were your goals? Brand strategy, visual identity system, and pitch deck. **SOLUTION** How did you select this vendor? Referral from a private firm that had worked with GreyBox and was very pleased with the output. Describe the scope of their work in detail, including any steps and the final deliverables. Began with a brand strategy workshop to hone the messaging. This led to business card and stationary design and brand guideline. We then spent time refining how we talk about our firm with considerable input from GreyBox. This process resulted in a complete redesign of the pitch deck with innovative infographics tailored to our specific strategy. How many people from the vendor's team worked with you, and what were their positions? Three.   Strategy and Writing - Diane Creative Direction - Remo Coordination of Deliverables - Vincent **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The new branding and content immediately led to a higher new-prospect meeting rate than the prior “internally generated” materials. Describe their project management style, including communication tools and timeliness. The meetings were held as frequently as needed via Zoom. We did not feel there was any loss of quality vs in person. GreyBox was available in a timely manner through the engagement. What did you find most impressive or unique about this company? GreyBox has many clients in our industry and understands the unique messaging and jargon that correctly positions our firm amongst the competitive set. Are there any areas for improvement or something they could have done differently? At this point we don not have any thoughts on improvement. --- #### Branding & Graphic Design for Nonprofit Organization **The Project** - Services: Branding, Other Design, Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: GreyBox Creative provides branding and graphic design services for a nonprofit organization. Their team has handled a complete rebranding initiative, created a new logo, and designed brochures. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Nonprofit - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 8, 2021 **Feedback Summary**: The partner has seen an ROI in sales and their brand awareness has significantly increased. GreyBox Creative exemplifies active listening and implementation. They maintain regular communication and run a smooth process. Attentiveness and responsiveness are hallmarks of their work. "“Their listening, application, and quality are what separates them from others.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a nonprofit. Our mission is to advance community-based supports. The program we’re in is a consumer-directed personal assistance program. It’s a Medicaid program for consumers who are seniors or people with disabilities who have need for personal care. They’re able to self-hire their own workers to perform those tasks for them. It creates independence, autonomy, and ultimately leads to a better quality of care and cost-effectiveness. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? Our organization had never done marketing before. I took over as CEO and wanted to get our name out through rebranding, brochures, and logo design. The objective was to market the program because we found out not many people knew about it. **SOLUTION** What was the scope of their involvement? GreyBox Creative first handled a complete rebranding initiative. They created our logo and new brochure in a couple of forms; one is a pamphlet-style and another is a booklet. Their team revamped the content and visuals. GreyBox Creative has also created some one-pagers. We get calls from potential clients and like to give them something as a takeaway. The one-pager serves as a factsheet that those potential clients can receive electronically or through the mail. It presents key facts about our organizations and what sets us apart. How did you come to work with GreyBox Creative? I was seeking a company that wouldn’t need a lot of back-and-forths. The less time I spend re-explaining myself through the back and forth, the better. I was looking for a company that’d ask questions at the point in time when I say something or give direction. Then, I’d receive a draft and all the details would be pretty much there, with the exception of a couple of changes here and there. That’s what GreyBox Creative offered me. They expressed that when they give me a product, they listen and bring it to 95% of what I’d expect of a first draft. After some searching on Google, I narrowed down five companies. I selected them because after visiting their website and seeing their testimonials and branding, they really struck me. I called each company, assessed, and made a determination of what I felt was best for our needs — and that was GreyBox Creative. How much have you invested with them? We’ve invested between $12,000–$20,000. What is the status of this engagement? Our ongoing engagement started around November 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? GreyBox Creative has shown great attentiveness and listening skills. Their ability to listen and then apply those requirements by producing a deliverable at first glance is above par. Additionally, the quality of their products is excellent. GreyBox Creative produces high-quality products that communicate our message to the recipient. We’re seeing a good ROI on the marketing dollars we’ve spent. We’ve seen an uptick in clients as well as more sales. We’ve received great feedback about our branding, brochures, and logo. People are seeing us and our brand presence has definitely grown. There are more eyes on us, and we’re more noticeable now. How did GreyBox Creative perform from a project management standpoint? Project management has been excellent. We communicate through email, Zoom, and phone calls. What did you find most impressive about them? Their listening, application, and quality are what separates them from others. The reason we switched to GreyBox Creative is why we’re still there today. Are there any areas they could improve? No, nothing comes to mind. Do you have any advice for potential customers? Take the risk. Marketing is a big leap of faith because you don’t know what you’re going to get until you do. Take the leap with GreyBox Creative, and they’ll make you successful. --- #### Branding, SEO & Web Dev for Real Estate Firm **The Project** - Services: Branding, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2019 - Ongoing **Project Summary**: GreyBox Creative developed a brand identity and brand collateral including a logo. They built a WordPress website and integrated the platform with Google Maps API. Now, they manage SEO and design initiatives. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sales Associate, Coleman Group - Industry: Real estate - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2020 **Feedback Summary**: After investing time to understand the internal team’s visions, GreyBox Creative developed a satisfying brand identity that reflected each team member. The team also delivered a website that received positive feedback for its aesthetic and functional appeals. Their responsiveness is notable. ""We felt that we were getting the best in every area of the project because of their team." " **BACKGROUND** Introduce your business and what you do there. I’m a sales associate with the Coleman Group. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We needed help creating a brand, building a website, and managing SEO campaigns. **SOLUTION** What was the scope of their involvement? GreyBox presented three different options for our brand identity and explained their rationale behind each one. We then chose the direction in which we wanted to go, and they built out our brand identity, including logo and tagline. Their team also created business cards, folders, note cards, listing presentation sheets, and other print collateral. They also built our website using WordPress. Their team managed design and development. They linked the website to MLS and Google Maps API to show properties’ locations. Now, they’re in charge of our SEO campaigns and are assisting us with design for additional web and print collateral (i.e. newsletters, sign riders, email signature, etc). What is the team composition? Our project manager’s Vincent (Founder & President) who oversees the rest of the team that includes developers, designers, and branding consultants. How did you come to work with GreyBox Creative? I used Clutch, another resource, and Google to search for a partner. I liked that GreyBox was smaller and experienced in the real estate industry. They also had positive reviews. How much have you invested with them? We’ve spent between $10,000–$50,000 on their services. What is the status of this engagement? We began working together around September 2019, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  GreyBox listened to our ideas, learned about our team, and then created vision boards for our team and each team member. Using the vision boards, they created designs and aesthetics for the brand that highlighted our shared values and approach to our work, while letting our individual personalities also shine through. Their team was able to capture who we are and how we serve our clients. We love the look and feel of the website and all of our new print collateral. How did GreyBox Creative perform from a project management standpoint? They’re extremely responsive, answering our emails within the hour. We never wait a day for a response. The project took longer than planned, which was partially due to COVID.  What did you find most impressive about them? Greybox is an extremely talented team of experts in creative design, branding and website development that are passionate about the results they deliver to clients. We felt that we were getting the best in every area of the project because of their team. Are there any areas they could improve? At times, it took extra effort for us to stay on top of communication because many different people became involved in the project. Do you have any advice for potential customers? Opt for the in-person kickoff meeting with the Greybox team. Think about the right deliverables for your company. Make sure you have the time to help oversee and input into the process to maximize the value-add the Greybox team can bring to your business. --- #### Web Redesign for a Nonprofit Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Jan. - July 2020 **Project Summary**: GreyBox Creative revamped the existing website of a nonprofit company to ensure ADA-compliance. The team also worked with the redesigning and rebranding of the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Ariva, Inc - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 26, 2020 **Feedback Summary**: Thanks to Greybox Teams' efforts, the website is now fully compliant. The new design and visual appeal also received a lot of positive feedback. Their team consisted of a talented creative director and the head of web development who communicated efficiently and constructively.  ""They worked collaboratively with a marketing team form B-Storytelling and our graphic designer." " **BACKGROUND** Please describe your company and your position there. I am the Executive Director of a nonprofit financial capabilities headquartered in the South Bronx, serving about 15,000 low- and moderate-income New Yorkers each year,. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative? We hired Greybox Creative to upgrade our existing website to ensure ADA-compliance. We also at the same time did a refresh/redesign with Greybox working collaboraitvely with our designer, Van Gennep Design and our marketing consultant B-Storytelling. What were your goals for this project? To launch a new website aligned with our recent rebranding and to ensure a more interactive user experience. A primary goal was to ensure the site was AD A-compliant. **SOLUTION** How did you select GreyBox Creative? We had been working with Greybox to maintain our existing website and ensure website security. Describe the project in detail. The project was a website redesign after a rebranding to refresh the site and ensure website ADA compliance. What was the team composition? The Greybox team consisted of a creative director and the head of web development. They worked collaboratively with a marketing team form B-Storytelling and our graphic designer, Daniella Van Gennep **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The website is up and running, fully compliant. Some of our colleagues have suffered nuisance suits for non-compliant websites. This enabled us to proactively respond. We have received a lot of positive feedback about the visual appeal of the site. How effective was the workflow between your team and theirs? Workflow. Greybox was able to work efficiently and constructively with multiple parties in competing this. What did you find most impressive about this company? I was very impressed that the company was out in front of the ADA-compliance issue, something we were not even aware of until it was brought to our attention and which we then learned was a real risk. Greybox addressed this very effectively. Are there any areas for improvement? No, everything worked fine. --- #### Branding for Equity Investment Firm **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: GreyBox Creative provided branding services for a specialized equity investment firm. The team was responsible for creating letterhead, business cards, website, marketing materials, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Principa & Co-Founder, S Squared Advisors - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 20, 2020 **Feedback Summary**: The internal team has recieved positive feedback from both current and potential clients on the polished mature of their marketing materials and branding. GreyBox Creative establishes a smooth workflow through effective project management. The team is knowledgeable and creative. ""The ability of the team to distill the unique nuances of our firm in a clear and concise manner impressed us." " **BACKGROUND** Please describe your company and your position there. I'm a managing principal for S Squared Advisors a specialized equity investment firm that believes in the confluence of volatility and value. The inclusion of volatility in our investment process is a significant distinction that sets us apart from other firms. Our strategies reflect the idea that investing in stocks exhibiting low realized volatility while backed by high-quality fundamentals can yield significant risk-adjusted returns. This methodology attempts to allow our factors to work over the long run while reducing numerous measures of risk, including standard deviation and max drawdown. Our systematic approach results in a well-constructed portfolio composed of companies that embody solid balance sheets, are highly profitable, efficiently use capital, and have superior margin of safety. Simply put, S SQUARED ADVISORS is Value Investing Elevated. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative? Entire firm branding, letterhead, business cards, website, marketing materials, and personal and company digital foot print. What were your goals for this project? Creating a well positioned brand that represents our unique approach to equity management and investment services. **SOLUTION** How did you select GreyBox Creative? Previously worked with Vincent at his prior company. Describe the project in detail. Collaborated Vincent and his team to create a unique brand that represents our distinct value proposition via letterhead, business cards, website, marketing materials, and personal and company digital foot print. What was the team composition? Vincent and entire team from writing, creative, and development **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have received numerous feedback from current and potential clients on how polished and thoughtful our marketing materials and digital presence is for a firm our size. How effective was the workflow between your team and theirs? highly effective What did you find most impressive about this company? The ability of the team to distill the unique nuances of our firm in a clear and concise manner impressed us. Are there any areas for improvement? No --- #### Branding & Marketing Support for Restaurant Business **The Project** - Services: Branding - Project size: $50,000 to $199,999 - Project length: Mar. 2010 - Ongoing **Project Summary**: Greybox Creative provided branding elements and supported the marketing efforts of a restaurant business. They redesigned the client’s logo, developed their website, and helped with their marketing channels. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Founder, Restaurant Group - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 17, 2020 **Feedback Summary**: Greybox Creative’s efforts have contributed to the restaurant’s overwhelming success in a time of uncertainty. The restaurant has been seated to full capacity every day since its opening. The team is brilliantly communicative and exceptionally detail-oriented, making them a go-to partner. "“I can’t think of how they could’ve done a better job.” " **BACKGROUND** Introduce your business and what you do there. I’m a restauranteur who’s been in the business for 37 years. I currently own, either completely or in some other capacity, seven different restaurants. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Greybox Creative? We rely on Greybox Creative for branding our restaurants and implementing these brands across the channels we want to market to most. **SOLUTION** What was the scope of their involvement? They spearheaded the branding process from ideation to execution. I gave them my ideas, and they dissected the brand’s goals and value propositions. They took these foundational ideas and apply them to our logo, website, and collateral design. They’ve even conducted SEO for us. What is the team composition? I worked primarily with two teammates, Remo (Creative Director) and Vincent (Founder). How did you come to work with Greybox Creative? I've known Vincent since childhood. We ran into each other literally days after I began looking for an agency. How much have you invested with them? We’ve spent somewhere between $50,000–$200,000 over the course of our engagement. What is the status of this engagement? We started working with them in March 2010, and it’s an ongoing partnership. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Greybox Creative did an excellent job of communicating that our dine-in customers would be seated outside, successfully allaying some major fears amidst the pandemic. The team effectively got our name out during a time where people were reluctant to eat out. Our restaurant has been full every day since it’s opened, and I can attribute some of our success to their efforts. How did Greybox Creative perform from a project management standpoint? They communicated brilliantly. They’re detailed, deadline-oriented, and extremely specific. What did you find most impressive about them? I wish I could be on top of my own game as much as they’re on theirs. Are there any areas they could improve? An improvement would be difficult because every aspect of the project came out swimmingly. I can’t think of how they could’ve done a better job. Do you have any advice for potential customers? Have a strong idea of what you want. Depending on the industry, it helps to have some clarity around your expectations. Be able to sit and passionately communicate your goals. --- #### Branding for Retail Startup **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Sep. 2019 - Feb. 2020 **Project Summary**: GreyBox Creative provided branding services for a retail startup. The team helped create a visual identity that was in line with the company's mission. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Transparent Retail - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 19, 2020 **Feedback Summary**: The new brand identity has received positive feedback from external sources, including over 25 lenders. GreyBox Creative produces visually appealing results that meet the needs and goals of the client. The team is attentive and communicative, ensuring a smooth workflow. ""Every detail and scope of our project was given hands-on attention." " **BACKGROUND** Please describe your company and your position there. I am the founder of a Startup which will help lenders understand the financial health of the retail community **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative? We hired Greybox for both brand strategy and visual identity What were your goals for this project? Develop branding logo and marketing strategy. **SOLUTION** How did you select this vendor? I have had the pleasure of working and developing a great friendship with Vincent and his team at Greybox. We have known and wokred with each other since 2008. I wonder if any other firm can be as collaborative and partner with me as well as the team at Greybox Creative. Describe the scope of their work in detail. Brand Strategy workshop and then proceeded to logo design. Upon completion of these two critical phases we moved forward with stationery system and pitch deck. What was the team composition? Worked exclusively and collaboratively with both Vincent and Remo the creative director. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? I have shared the results of their work with over 25 lenders and have received fantastic feedback. I could not be more satisfied with the work and ability to complete ahead of schedule. Congrats! How effective was the workflow between your team and theirs? Seamless. What did you find most impressive about this company? Every detail and scope of our project was given hands-on attention. Are there any areas for improvement? NONE --- #### Branding, Logo Design & Site Dev for Real Estate Company **The Project** - Services: Branding - Project size: Confidential - Project length: Jan. 2013 - Ongoing **Project Summary**: GreyBox Creative has been a real estate firm’s design partner for seven years. Most recently, they built a WordPress site, did branding, and designed a logo for a new company that the firm was launching. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partner, Real Estate Company - Industry: Real estate - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2019 **Feedback Summary**: Their high-quality design work has garnered praise from clients, while internal stakeholders attribute increased brand awareness to their efforts. Responsive and straightforward, the team has built a strong partnership by communicating well and not overpromising. Their process is smooth and dynamic. "“They’ve always done fantastic work for me.” " **BACKGROUND** Introduce your business and what you do there. I’m a partner at a real estate company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We’ve worked with GreyBox Creative for about seven years, but about a year ago, we needed help launching a new company. **SOLUTION** What was the scope of their involvement? GreyBox Creative built a WordPress website for our new company. They also did branding and designed the logo. We were given a few logo options, and we chose the one we liked best. Similarly, they presented 2–3 website mockups, we selected the one we wanted, and we went from there. What is the team composition? I work with different people. Stephen (Director of Online Marketing, GreyBox Creative) operates separately from the rest of the team in his online marketing work. Gaelen (Director Web Development, GreyBox Creative) is the IT person and works on the site’s backend. Remo (Creative Director, GreyBox Creative) is the designer and has done all of our logos. Finally, if I need further coordination or we experience a challenge, I involve Vincent (Founder & President, GreyBox Creative). How did you come to work with GreyBox Creative? I did a lot of research to find the right candidate to help develop my business. I also hired a second party to assist in making this selection, and the result was GreyBox Creative. The quality of their design work set them apart.    What is the status of this engagement? My company began working with GreyBox Creative in 2013, and our partnership is ongoing. The big project they did last year lasted 4–5 months. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their work has always been highly regarded by my clients. I definitely attribute an increase in brand awareness to them. How did GreyBox Creative perform from a project management standpoint? They’re very efficient in their communication; I’ve never had any issues in this regard. We talk over the phone or email depending on what’s needed. The owner gets involved as needed; if I leave him a message, he calls me back, which I appreciate. They build a relationship with their client. What did you find most impressive about them? I’m most impressed by the quality of their design work. They’ve always done fantastic work for me. Their process is smooth, straightforward, and dynamic. Are there any areas they could improve? GreyBox Creative delivers what they say they will, so I haven’t seen a flipside. They don’t over-promise or get involved in things they can’t manage. They’ve offered design, branding, and website development to my company, and they’ve delivered. Any advice for potential customers? GreyBox Creative does very well at managing the partnership, so there’s no need to advise a third-party on how to handle that. They flawlessly build client relationships. --- #### Design Services for Global Nonprofit's Public Programming **The Project** - Services: Other Design - Project size: $10,000 to $49,999 - Project length: July 2018 - Ongoing **Project Summary**: GreyBox Creative provides ongoing design services for a nonprofit’s public programming, specifically an annual gala and multiple evening events. Deliverables include stationary, a program book, and invitations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Deputy Director of Development, Literature & Human Rights Nonprofit - Industry: Media - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 15, 2019 **Feedback Summary**: GreyBox Creative fosters a positive customer experience by executing beautiful designs. The team’s collaborative nature complements their graceful ability to handle change and edit requests. Internal stakeholders appreciate that the team not only delivers quality work, but is also very personable. "“When we’re expecting something, they deliver.” " **BACKGROUND** Introduce your business and what you do there. I’m the deputy director of development at a global literature and human rights nonprofit. I oversee special events. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We don’t have an in-house graphic designer, and we had a couple of projects that required design services. **SOLUTION** What was the scope of their involvement? GreyBox Creative designs our complete gala suite each year. The literary gala is our largest fundraiser, and GreyBox Creative’s team designs the program book and any stationary related to the event, including the invitation suite and letterhead. They work on the designs for the gala collateral in October or November through May, when the gala takes place. They also design the hardcopy invitations for our author evenings, a series of about 35 dinners throughout the season. We engage GreyBox Creative for this work in November or December, and the invitations go out to a large list of people at the beginning of January. GreyBox Creative has helped other public programming teams within our organization by designing print collateral for different events. They base their designs off of our brand guidelines. What is the team composition? We work with two of the partners at GreyBox Creative. How did you come to work with GreyBox Creative? When I joined my organization, they were already working with GreyBox Creative. After reaching out to them and seeing their work, I was happy with their work. It didn’t make sense to look at other vendors because GreyBox Creative knew the organization and our work. How much have you invested with them? My organization has spent $12,000–$15,000. What is the status of this engagement? I began working with GreyBox Creative in July 2018, but my organization’s been working with them for a few years. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their designs are beautiful. The invitations always look amazing. How did GreyBox Creative perform from a project management standpoint? They’re great to work with. There’s a lot of back and forth, and my team sends a lot of edits and changes, but they handle everything gracefully and professionally. What did you find most impressive about them? GreyBox Creative does great work, and they’re really nice people. They’re also great about incorporating our brand guidelines into their designs. Working with them is always a pleasure. Are there any areas they could improve? No, not really. They’re great. --- #### Branding and Design for Building Material Distributor **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: May 2018 - Feb. 2019 **Project Summary**: GreyBox Creative offered branding and design services for a distributor. They created a new logo, updated a website, and delivered exterior designs for a fleet of trucks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, ACF Distributors LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 4, 2019 **Feedback Summary**: GreyBox Creative delivered excellent designs and expanded the firm’s online presence. The team facilitated a seamless feedback process and was very responsive. Their structured and detailed-oriented approach set them apart from other vendors. ""They were very easy to work with, and there was constant communication on both sides." " **BACKGROUND** Please describe your company and your position there. I’m the president and owner of ACF Distributors. We are a wholesale distributor of commercial and residential floor coverings. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative? I hired GreyBox Creative to help rebrand an existing business that I had recently acquired. Although the products and services they offered were great, the general aesthetic of the company was old and outdated. What were your goals for this project? Our goal was to freshen up our company aesthetic. **SOLUTION** How did you select this vendor? I interviewed three different agencies, and GreyBox Creative was the most impressive. They were more organized and detail-oriented than the other vendors that I considered. They were also able to work within my budget. Describe the scope of their work in detail. We started the partnership with a discovery call so that GreyBox Creative could assess my needs. After I delivered my requirements, they presented me with a budget and a detailed scope of work that was broken down into phases. We approved their plan, and they started producing designs. They created a new logo, revamped our website, and designed graphics and decals for our trucks.   What was the team composition? I worked directly with Vince (Owner, GreyBox Creative) and occasionally spoke to a few other members of this team. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? GreyBox Creative improved our online presence and enhanced our brand. We now have a professional looking website that we can proudly display for existing customers and new prospects. How effective was the workflow between your team and theirs? Being that my company is on the smaller side, I tend to get spread pretty thin, and GreyBox Creative was very considerate of my schedule. They only involved me in their work when it was absolutely necessary. I would review and approve each of their deliverables, and they would facilitate the feedback process. They were very easy to work with, and there was constant communication on both sides. What did you find most impressive about this company? I was particularly impressed by their organization and attention to detail. Are there any areas for improvement? None that I saw. --- #### Branding & Web Design for Specialty Burger Restaurant **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2012 - June 2015 **Project Summary**: GreyBox Creative assisted with the overall branding of a specialty burger restaurant. The team also designed the website and other marketing collateral. They provided several options to choose from. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Restaurant Owner, Kind Burgers - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 11, 2019 **Feedback Summary**: External feedback on the work GreyBox Creative completed has been positive. Their team is full of talented and creative designers. Customers can expect a dedicated and professional team that delivers on promises. ""It was overwhelming how accurately GreyBox Creative captured our vision." " **BACKGROUND** Please describe your company and your position there. My husband and I own Kind Burgers, a gluten and dairy free specialty burger restaurant. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire GreyBox Creative? We hired GreyBox Creative to design our overall look and branding. They also created our website and marketing materials. What were your goals for this project? We were looking for a fresh look that identified our company’s vision and product. **SOLUTION** How did you select this vendor? Throughout the selection process, we interviewed several design companies and reviewed past work they’ve done with similar businesses. Describe the scope of their work in detail. The engagement began with their team interviewing about our goals and visiting the restaurant. GreyBox Creative sent several options for us to choose from in order to get the look we were trying to achieve. What was the team composition? We worked with three to four designers throughout the process. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? It was overwhelming how accurately GreyBox Creative captured our vision. We get compliments on our marketing materials–especially with the icons they created. How effective was the workflow between your team and theirs? The designers were talented and professional. Our process was simple–we used email, phone, and in-person project reviews. What did you find most impressive about this company? Their artistic talent is like no other. GreyBox Creative delivers on your vision. Are there any areas for improvement? There are none that I can think of. It was a great experience working with GreyBox Creative. --- #### Branding & Strategy for Upscale Burger Bar **The Project** - Services: Branding - Project size: Confidential - Project length: Dec. 2018 - Jan. 2019 **Project Summary**: GreyBox Creative delivered branding and marketing strategy for an upscale burger bar. Their team analyzed the client’s business plan and provided materials and methods for reaching new customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Union Burger Bar - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 26, 2019 **Feedback Summary**: GreyBox Creative’s work has attracted patrons and driven revenue. Efficient and accessible, the team delivered within a short timeframe while providing frequent updates and feedback. Their dedication to quality and their professional approach made for a successful partnership. ""Their team has played a major role in my success, and I would not open another business without them." " **BACKGROUND** Introduce your business and what you do there. I’m the owner of Union Burger Bar, a high-end restaurant in Southampton, New York. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? I wanted to give my town something that it was lacking, and I needed the right branding team to help me launch my idea. **SOLUTION** What was the scope of their involvement? I came into this project with a very clear understanding of what I would need from their team. I walked Vincent (Founder & President, GreyBox Creative) and Remo (Creative Director, GreyBox Creative) through my business plan, and we reached a consensus regarding the direction we were going to take. Their team provided branding services for my restaurant, and they developed a strategy to engage an affluent clientele. What is the team composition? I worked closely with Vincent and Remo throughout the project. How did you come to work with GreyBox Creative? I first learned about GreyBox Creative after running into Vincent, who is a childhood friend of mine. This happened right as I was planning to open another venue, and I brought his team on to create a full package of branding and marketing materials. This first project was a complete success, and I knew Vincent and his team would be the right branding partner for my next endeavor. What is the status of this engagement? Our work began in December 2018, and my restaurant opened in January 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Since opening, I’ve been able to generate a very high level of revenue. I'm attracting the clients that I want, and my restaurant is regularly filled to capacity. How did GreyBox Creative perform from a project management standpoint? They were extremely responsive, and I was able to reach out to them via phone call, email, or text. We also held many in-person meetings and video chats, which were very helpful in terms of evaluating deliverables. What did you find most impressive about them? In terms of their work, the speed with which they completed the project is astonishing. Branding is typically a lengthy and complicated process, especially in the hospitality industry, where the majority of businesses fail within the first two years. Their team delivered everything I asked for in less than two months, and the quality of their work is comparable to that of a multi-billion-dollar company. Also, the level of comfort and confidence that I’ve felt with their team has been outstanding. I’ve learned so much from them about digital marketing, specifically search engine optimization. They’ve also kept in touch since the restaurant opened, and they appear to be genuinely invested in our success. Are there any areas they could improve? If there were an area where they could improve, I would’ve told them, but I can’t say that I found one. They were fantastic. Their team has played a major role in my success, and I would not open another business without them. Do you have any advice for potential customers? Have a clear idea of what you’re hoping to achieve, and be willing to learn the nuances of branding and strategy. Detailed planning is essential if you want to see your project succeed. Also, if you clearly articulate your goals, their team will be able to support you effectively and push your business forward. --- #### Branding and Logo Design for Asset Management Firm **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Greybox Creative support rebranding efforts. They managed the discovery process and created the color scheme, font, logo, and several supporting materials. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Investor Relations & Marketing, Asset Management Firm - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 21, 2019 **Feedback Summary**: The new brand image receives high praise from customers. The work produced by Greybox Creative fully satisfied the internal team. As a partner, they were efficient and collaborative. Their expertise and receptive nature made them a valuable asset. ""They were easy to work with and open to constructive criticism." " **BACKGROUND** Introduce your business and what you do there. I work in investor relations as a small-credit hedgefund manager in New York City. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Greybox Creative? We hired Greybox Creative to help rebrand our firm. **SOLUTION** What was the scope of their involvement? We began with a discovery process to uncover the identity of our company. Greybox Creative then created several proposals for the new look. They helped us find the new colors, fonts, logo, for our brand and created a relevant newsletter and business cards. What is the team composition? We worked with three people from their team. How did you come to work with Greybox Creative? Through our business’ consulting services firm, we heard about Greybox Creative and used them in 2005 for a different branding project. When it was time for another rebrand, we felt comfortable with our history with them and their price point. How much have you invested with them? For this engagement, we’ve spent between $15,000–$20,000. What is the status of this engagement? Although we first engaged in 2005, this rebrand lasted a few months in 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We continuously receive positive comments on the professional look of our new logo. People remark on the appealing colors we chose. We’re fully happy with the work they did and happy with the feedback we get on our new look. How did Greybox Creative perform from a project management standpoint? They were very responsive and on top of managing the project. We primarily communicated through email. What did you find most impressive about them? They were easy to work with and open to constructive criticism. We had a healthy amount of back and forth during the project, which was helpful. Are there any areas they could improve? There’s nothing they could do to improve. --- #### Logo Design for Commercial Real Estate Nonprofit **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2014 - Feb. 2015 **Project Summary**: After learning about the organization and its objectives, GreyBox Creative designed a logo that reflects the organization's new identity. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Former Co-Chair of Comunications, Crew New York - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 15, 2019 **Feedback Summary**: The in-house team is happy with the design and the feedback has been very positive. GreyBox Creative went above and beyond to meet all needs, while the hands-on approach of the senior leadership helped ensure the project’s success. "“The logo is very dynamic and everyone in our organization has been enthusiastic about it.” " **BACKGROUND** Introduce your business and what you do there. When I worked with GreyBox Creative, I was the co-chair of the communications committee at Crew New York. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? Our two predecessor organizations came together to form Crew New York, so we started looking for a new identity. We needed a vendor to create a new logo for us, which would essentially be a graphic statement of the organization's purpose. **SOLUTION** What was the scope of their involvement? After learning about the goals and objectives of our organization, GreyBox Creative designed a new logo for us. They gave us a few different options, after which we provided our feedback. Then, they refined the color scheme and designed the final version. What is the team composition? We mostly interacted with Vincent (Founder, GreyBox Creative) and their senior designer. How did you come to work with GreyBox Creative? I met Vincent at a networking group. He seemed very personable, so I thought he and his team would be easy to work with. I saw their previous work, which was very much in line with what we were looking for, so we decided to hire them. How much have you invested with them? We spent about $25,000. What is the status of this engagement? We worked with them between January 2014–February 2015. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The logo is very dynamic and everyone in our organization has been enthusiastic about it. The word of mouth has also been very positive. How did GreyBox Creative perform from a project management standpoint? We mostly used email and phone to stay in touch and they were very responsive. They also gave us PowerPoint presentations, walking us through the look and feel of the logo. What did you find most impressive about them? They’re very creative. Also, their owner is very hands-on. He was involved in all the phone meetings and email correspondence and he definitely helped us guide the project to a successful conclusion. Are there any areas they could improve? I can't think of anything. --- #### Multiple Branding Projects for Asset Management Firms **The Project** - Services: Branding - Project size: $200,000 to $999,999 - Project length: Jan. 1990 - Ongoing **Project Summary**: Greybox Creative has worked on numerous branding projects, ranging from print materials to website formatting. The partnership has lasted for over two decades. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Financial Services Company - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 11, 2019 **Feedback Summary**: Greybox Creative is communicative and has excellent project management. The team puts in the effort to understand business objectives and identify the most effective solutions possible. Their work has had great success, contributing to some asset values more than doubling. "“They understand the financial marketplace, which informs their designs and makes our partnership much better.” " **BACKGROUND** Introduce your business and what you do there. I’m the managing director at a financial services company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Greybox Creative? We needed help with numerous branding projects across our organization and products. **SOLUTION** What was the scope of their involvement? Greybox Creative has worked on the branding and the design of our various marketing materials. They developed an image in our marketplace that institutionalized our firm and highlighted the large infrastructure of our organization and products. They also worked on improving the quality of our print materials, such as presentation decks and one-pagers. Beyond that, they also redesigned our website that allowed us to confidently go sell our funds. What is the team composition?  We mainly interacted with the owner and a few other designers that were experienced and lead the process.  How did you come to work with Greybox Creative? We’d heard of their capabilities in the marketplace, so we hired them. How much have you invested with them? We’ve spent over $500,000. What is the status of this engagement? I’ve been working with them since the 1990s. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? For some projects, we’ve seen assets more than double year over year after engaging with them. We’ve had some great successes in our partnership. How did Greybox Creative perform from a project management standpoint? We mainly communicate with the owner and other senior staff, which allows for effective project management and information sharing. They almost always meet deadlines or let us know if there will be a delay. What did you find most impressive about them? They understand the financial marketplace, which informs their designs and makes our partnership much better. Unlike other firms, they take the time to understand our business goals to determine the best solution. They’re also incredibly patient with us whenever we change directions or adjust our requirements.  Are there any areas they could improve? No, I can't name anything. Do you have any advice for future clients of theirs? Figure out the long-term goals and milestones so that the project doesn’t change once you begin your partnership. --- #### Visual Identity & Branding for Annual Gala **The Project** - Services: Branding - Project size: Confidential - Project length: June 2018 - Ongoing **Project Summary**: GreyBox Creative is helping develop a visual identity for an annual educational event. They built a website, stationery, logo, invitations, and other themed materials for the occasion. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Director of Community Events, School - Industry: Education - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 6, 2019 **Feedback Summary**: The items created for the event were received positively by the public and board members. So far, the GreyBox Creative team delivered the work within the given timeline and made key contributions throughout the engagement. Their insight and receptiveness are highly appreciated and valuable. ""Their honesty and helpful nature make them a wonderful team to work with." " **BACKGROUND** Introduce your business and what you do there. I’m the director of community events at a Pre-K through 12th-grade independent school. I handle all fundraising events and efforts. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We hired GreyBox Creative to help us create a visual identity for our annual gala. We needed all the materials to reflect the theme for the event. **SOLUTION** What was the scope of their involvement? GreyBox Creative helped us form the identity for our gala. They created materials that aligned with the new theme for the event. The invitation, stationery, program, invitations, logo, and website were all designed and built by their team. Additionally, they made specific items related to the theme of journeys, which included stamps. The team gave us several options for each piece and incorporated our feedback into the visuals. They’re currently transitioning our website from an active platform to an archive. What is the team composition? Vincent (Founder & President, GreyBox Creative) and Remo (Creative Director, GreyBox Creative) are our main points of contact. Several people are working on the project, including designers and teammates who worked remotely. How did you come to work with GreyBox Creative? We were using a company for our previous galas, but we wanted to hire a more creative team. Our guidelines allowed us to move further from our typical brand, so we thought it would be the perfect opportunity to work with GreyBox Creative. What is the status of this engagement? We began working together in June 2018, and it’s ongoing. We’re still in the process of making changes to our website, but the project will be complete after that. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve received great compliments from parents, board members, and invitees on this year’s materials. GreyBox Creative elevated the printed work, so our invitations were striking and matched the digital version. All of the work they created translated beautifully. How did GreyBox Creative perform from a project management standpoint? They’re extremely responsive—we primarily communicate through email and the phone. We had several calls to determine our priorities and discuss our goals. They were patient and understanding with our team. The most helpful aspect was their willingness to incorporate our feedback and ideas into their work. What did you find most impressive about them? They are a group of professionals. Their honesty and helpful nature make them a wonderful team to work with. When we were figuring out the font size and materials for the program, they were transparent about how our choices would look and if something wasn’t possible. All of our feedback is listened to, and they pay close attention to our needs. Additionally, they provided insight into what is visually impactful and what is actually useful for our materials. In creating stationery, GreyBox Creative had an eye for what would be the best format for people to use while still finding it appealing. Are there any areas they could improve? Based on the feedback from our co-chairs, we’d love to see even more creativity in every project. Ultimately, the entire project translates very well and they are a useful, great partner. Do you have any advice for potential customers? In your feedback, be honest. Give them a clear timeline and have exact deadlines for when you need materials delivered. --- #### Branding for Global Technology Services Company **The Project** - Services: Branding - Project size: $50,000 to $199,999 - Project length: Mar. 2017 - Sep. 2018 **Project Summary**: GreyBox Creative helped revamp a brand, creating a new logo and website. They also helped take care of copyright concerns and made all the new materials cohesive under one style. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 0.0 - Willing to Refer: 5.0 **The Reviewer** Founding Partner, Technology Services Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 25, 2018 **Feedback Summary**: GreyBox Creative worked hard and exceeded all project expectations. They maintained open communication and were willing to make any requested adjustments. People love the new brand and website, saying it all looks much better. "“I’m incredibly pleased with their work; the designs are clean and clear.” " **BACKGROUND** Introduce your business and what you do there. I’m one of the founders of a global technology services company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? Our business had been around for nearly 10 years, so we wanted to better define our brand and execute it on our website, logo, and other materials. **SOLUTION** What was the scope of their involvement? GreyBox Creative helped define our brand strategy, which led to our website layout description. They then created five logos, and one of them immediately stood out. We selected that, and GreyBox Creative assisted us with the copyright as we registered it. Once that was clear, they built the website and made it cohesive with our new brand identity. What is the team composition? We had one main point of contact and also worked with a designer and a developer. How did you come to work with GreyBox Creative? We found them online. We liked their work, so we hired them. What is the status of this engagement? We worked together from March 2017–September 2018. Prior to this, they sat in on brand discussions, but we hadn't engaged them yet. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’m incredibly pleased with their work; the designs are clean and clear. They took our concept and effectively translated it into a great design. We just recently unveiled the new brand and site, and we’ve gotten positive feedback. It’s improved company morale and culture, which is exactly what we wanted. How did GreyBox Creative perform from a project management standpoint? They were always available and responsive, working to meet our timeline and schedule. We usually communicated via email and phone and the occasional spreadsheet. They also had an internal website where we could log in, review designs, and provide comments. What did you find most impressive about them? By sitting in on the initial brand discussions before we engaged them, they understood our company and our goals. As soon as we engaged them for design, this understanding was reflected in the logo and website designs they presented to us. Their design was high quality, and they were incredibly easy to communicate with. They changed anything we asked for, which showed their dedication to our project. Are there any areas they could improve? No, but if I mentioned a problem, they would’ve gladly fixed it. --- #### Design & Brand Identity for B2B Marketing Consulting Firm **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: June 2017 - Apr. 2018 **Project Summary**: GreyBox Creative created the new visual identity of a company name. Deliverables included a new logo, brand guidelines and designs for marketing materials such as email blasts, ads, brochures, credit & ATM cards, posters, etc. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder & President, ondemandCMO Inc. - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 14, 2018 **Feedback Summary**: The new logo is compelling and has drawn praise from all partners, including the separate website design team. GreyBox Creative partnered well with other outside firms to work toward the project’s goal. They feature a talented collection of designers, who adjusted well to last-minute changes. ""They have a group of talented designers, and, as a whole, they work well with other firms on any given project." " **BACKGROUND** Introduce your business and what you do there. I am the founder and president of ondemandCMO. We offer corporate branding strategies and marketing solutions.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We were in the process of helping a client transition through a rebranding. We brought in a separate company for name generation, and we worked with GreyBox Creative for graphic design and brand identity services. **SOLUTION** What was the scope of their involvement? We provided the client with three choices for design direction, they narrowed it to one, and GreyBox created the marque and a distinguishing logo. They developed an image library and new corporate colors, and they executed the marque on sample marketing deliverables such as email blasts, advertisements, brochures, and posters. What is the team composition? We worked with the president and the creative director. How did you come to work with GreyBox Creative? I had worked with their president on previous naming projects while he managed the brand identity. I respect their work. We have graphic design capabilities in-house, but because this was a new brand, I wanted to bring on GreyBox’s more sophisticated sensibility. How much have you invested with them? We’ve spent about $20,000. What is the status of this engagement? GreyBox’s contributions to this rebranding project were largely seen from February through April 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have received high praise for the newly implemented designs. The agency that was brought in for website design incorporated several of GreyBox’s elements into the digital space. How did GreyBox Creative perform from a project management standpoint? They adapted well to a changing scheduling and set of goals from the client. What did you find most impressive about them? They have a group of talented designers, and, as a whole, they work well with other firms on any given project. Any advice for potential customers? The parameters of the project should be detailed from the beginning to ensure the highest quality of work. --- #### Web Redesign & Brand Awareness for Corporate Fitness Model **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: **Project Summary**: GreyBox worked on website redesign and provided marketing services for a corporate fitness model, focusing on increasing awareness of the brand locally. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Corporate Fitness Model - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 6, 2018 **Feedback Summary**: The web design and marketing have been successful, with the GreyBox team working hard to understand the service and how it can best be marketed to users. They were patient and happy to rework aspects as required, while always responding quickly and professionally. "“We’ve never been disappointed by an initiative or project that GreyBox took part in.” " **BACKGROUND** Introduce your business and what you do there. We’re a corporate fitness model catering to midtown firms. The business is setup as an in-house or on-site fitness facility that provides workout clothing and custom permanent lockers. I’m a general manager of the club, in charge of sales. I manage it along with another person, who is in charge of operations. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox? We wanted to create more awareness on the general market. Historically, most of our business has come from one building and its surroundings. We were looking to reach a broader audience around our neighborhood, specifically women. Right now, we have around 1,300 members, 80% of which are men. **SOLUTION** What was the scope of their involvement? GreyBox stepped in to provide a more creative approach to our goal. Generally speaking, they worked on giving our overall brand a bit of an upgrade. We were a bit plain, particularly in terms of the website, which they revamped in its entirety. We had a face-to-face meeting with their team, they had a tour of the club and used its facilities, and they talked to our members and conducted surveys. Their research was focused on understanding our model and product—where we were and where we wanted to go, in terms of broadening our demographic and bringing the services and look of the club to a more state-of-the-art place. They determined how we could differentiate ourselves from a basic fitness center. Besides the website, they produced some signage graphics and email templates. The main focus was on the reconstruction of our services, amenities, schedules and staffing. It was quite an undertaking, considering that we’d had the same website since 1996. They had to start from square one. What is the team composition? I worked directly with Vincent Fatato, their founder and president. We have also dealt with some resources based in the Philippines. Stephen Ruisi-Boccone [CMO] is our contact for any site edits and creative work. How did you come to work with GreyBox? We were referred to them by our sister company, which is owned by the same real estate company. We interviewed three or four companies in total, but they won us over because of the level of intimacy they provided. GreyBox was a smaller agency, and they could pay more attention to us and view see us as a significant customer. How much have you invested with them? The project cost was between $50,000 and $100,000. We worked out a budget for website development and subsequent edits. They bill us on a case-by-case basis. What is the status of this engagement? We started working with them several years ago. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I don’t have any quantifiable metrics, but, subjectively speaking, we’re happy with what they created in terms of web design and marketing. They aim to please in terms of turnaround time, responsiveness, and getting us what we want. There were numerous times when we didn’t get something right the first time, but at the end of the day, we walked away happy. There was never any ill will or frustration, even though we’ve had some challenges. One of the things I appreciate about GreyBox is that they’re personable and patient. How did GreyBox perform from a project management standpoint? They made an effort to remain customer service-oriented and learn as much as possible about what we do at the club, in order to help us be successful. They’re very responsive, getting back to us immediately after reaching out by phone or email. What did you find most impressive about them? They’ve come a long way in terms of learning our product. The fact that they use the club on a regular basis has contributed to this. They took the plunge and they loved it. Their founder is a believer and a part of the team. I don’t know him personally, but he’s a professional person. We’ve never been disappointed by an initiative or project that GreyBox took part in. They’re very proud of what they do and the deliverables show it. We’ve dealt with other vendors around promotional items, giveaways and so on. Compared to them and based on what I’ve heard from peers in my industry, GreyBox has a fair cost. --- #### Corporate Identity for Private Equity Investment Platform **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Mar. - Aug. 2015 **Project Summary**: GreyBox designed corporate identity materials including a logo, marketing collateral, and a website. They also helped articulate brand strategy and designed presentations.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founding Partner, Investment Management Company - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 25, 2018 **Feedback Summary**: GreyBox created highly professional and captivating presentations that have received positive feedback from potential clients. Their approach has helped isolate the vision and goals of a startup lacking brand identity. The quality of their work exceeds expectations and their team is great to work with. ""They're professional, fun, and have expertise in all the right areas." " **BACKGROUND** Introduce your business and what you do there. I'm a founding partner of a private equity investment platform. We're relatively new as of 2015. We now have 10 employees, most of whom left Morgan Stanley to build this new independent business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? When we first started, we were lacking a corporate identity (i.e., a logo, marketing materials, brand guidelines, etc.). I didn't have any experience working with other creative agencies or design shops, but we wanted to hire a vendor with expertise in building an integrated system to make our firm look less like a startup. We needed help organizing our thoughts and communicating our vision to the market of institutional investors. **SOLUTION** What was the scope of their involvement? GreyBox encouraged us to invest time in the process of articulating our strategy in a couple of different venues and among different people. They helped unify our voice when it comes to describing our value proposition and created pitch books, marketing materials, and a website. They were involved in everything from developing collateral and business cards to articulating strategy and creating presentations. When we first started collaborating, they also designed a single page for our website as a placeholder that we've since gone back to build out with them. What is the team composition? Vincent Fatato [Founder and President, GreyBox Creative] was the first guy that spent a lot of time with us, scoping out the project back in 2015. We've also spent a lot of time with Remo Strada [Creative Director, GreyBox Creative], as well as Gaelen Hallenbeck [Director Online Marketing and Web Development]. Remo has worked closely with us on everything and been very thoughtful throughout the process. We're really happy with his work and value his feedback—he's a pro. How did you come to work with GreyBox? We found them through online research and references. We felt that many other websites were subpar. You only get on chance to launch a new firm, so it was important we chose wisely. We were willing to invest the money in a shop that was well-resourced and had experience in financial services. We talked to 7 or 8 companies and interviewed 3 in person, spending some time with GreyBox in New York. We liked their people and the fact that they didn't just offer identity work; they could help with other projects as our business grew. They understood our vision, so we felt like they would be good long-term partners for us. How much have you invested with them? We spent about $18,000 during the first phase and the website accounted for additional $8,000. What is the status of this engagement? We've worked with them since March 2015 and continue to collaborate. The initial project was completed in July 2015. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Most people in the world of finance, particularly from Morgan Stanley where the majority of our team had been working, do presentations in PowerPoint. However, GreyBox's work in Adobe InDesign has brought our presentations to life. We've received tons of qualitative feedback from people we've marketed presentations to. Even groups who've passed on investing with us have commented on the high-quality of our presentations. They're well laid out and captivating. It's been well worth the money. How did GreyBox perform from a project management standpoint? Their team consistently met deadlines. Any delays were mostly due to scheduling conflicts on our end. What did you find most impressive about them? They've done a good job in asking us questions that have helped us internalize and isolate exactly what we want to highlight about our business. I tell people all the time, it's been well worth the money. The quality of their work is way beyond our own capabilities—both incredibly creative and professional. Are there any areas they could improve? No.   --- #### Branding & Messaging for Financial Startup **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Once they understood the business objectives, GreyBox Creative created a new logo, tagline, and brand for a startup looking to streamline their messaging and directly connect with their target audience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Business Development, Verify Financial - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 4, 2017 **Feedback Summary**: The distinguishing element of working with GreyBox Creative is their intent to first listen to their clients to learn about their industry before delivering materials that match and enhance their identity. They are timely with their deliverables and are overall cost-effective. ""GreyBox was very easy to work with. They totally understood what we were about." " **BACKGROUND** Introduce your business and what you do there. Verify Financial is a new startup that is creating crowdsourced credit reviews and information from the perspective of institutional investors. I’m the director of business development. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We had a lot of ideas of how we wanted to present ourselves to our target audience. We needed some guidance in presenting a refined, clear picture of our logo, brand, and tagline. We had good material for our pitch books which GreyBox Creative helped us refine in a more presentable format. They helped us to streamline our messaging on our website as well. **SOLUTION** What was the scope of their involvement? They took time to get to know our business and us personally. They asked a lot of questions. They helped us define our message, and came up with some great versions of taglines and logos. The key thing they did was to listen and understand our business and help us reflect that in our branding. The third phase will be to put a face on our deliverable product. We now have a marketing website that’s up and running, but that will be refined further. We will plug our product into the backend of it. What is the team dynamic? Vincent [Founder/President, GreyBox Creative] coordinates from a business perspective. We’ve worked closely with Remo [Creative Director, GreyBox Creative] who’s wonderful. He’s very reactive, timely, and considerate. He’s a pleasure to work with overall. Gaelen [Head of Operations, GreyBox Creative] is the engineer that coordinates with our engineers. How did you come to work with GreyBox Creative? We had interviewed a lot of branding agencies because we knew what our product was and what we wanted to do, but we didn’t know how we wanted to put that forward to our clientele. GreyBox was very easy to work with. They totally understood what we were about. They took what we told them and came back with a solution. That wasn’t the same with other agencies we talked to. Their website was very clean and user friendly, and that’s another thing that attracted us to them. This was my first engagement working with an outsourced firm. I’ve worked for other organizations that had in-house teams. It was a learning a process for me. GreyBox gave us some good references to call which was very nice. The process seemed to be similar with a lot of design firms, but the key thing for us was the references and the time they took with us. How much have you invested with them? We spent between $20,000 and $25,000. What is the status of this engagement? We started working with them a year ago, and the work with them is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They gave us the face to take our business to the next level, so I don’t have any metrics now. How did GreyBox Creative perform from a project management standpoint? The timeliness of their deliverables was very good. They were good about managing expectations. They always gave us an idea of how long tasks would take. What did you find most impressive about them? They took the time to learn our business so they could reflect that in our brand and corporate identity. Are there any areas they could improve? No. I don’t have enough experience in working with others. We’re satisfied with their work. --- #### Logo Creation for Exhibit Media Developer **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Feb. - May 2016 **Project Summary**: GreyBox Creative interpreted the creative strategy of a previous agency the client was working with to further develop that branding process and create a new logo. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Angle Park, Inc. - Industry: Media - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 6, 2016 **Feedback Summary**: The client was impressed that GreyBox Creative could take just a simple written description of a concept to create a physical logo that has already received a generous response from its viewers. ""They’re very good at discovering what the meaning of the identity should be and then translating that visually." " **BACKGROUND** Introduce your business and what you do there. I’m the owner of Angle Park, an exhibit media developer for museum and museum-like spaces. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? We had a logo that we’d been using for 15 years. It served its purpose at the time it was created for us, but it was outdated and needed to be freshened up. We engaged GreyBox to create a new logo for us. **SOLUTION** What was the scope of their involvement? GreyBox Creative piggy-backed on a process we were going through with another marketing agency. They were very good at looking at the discovery and strategy documents from that agency and interpreting them. GreyBox did so in a way that got deeper than it would have been if they had come in cold. It was great that they were good at inferring things from rather esoteric discovery documents. How did you come to work with GreyBox Creative? We were working with the Tronvig Group that’s also in Brooklyn. We saw that GreyBox’s portfolio was very strong and they were familiar with the process of the organization that we were working with already. How much have you invested with GreyBox Creative? We spent under $20,000 for the project. What is the status of this engagement? We began working with GreyBox in February 2016 and the project was completed in May 2016.  **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Every single person that knows us and has seen the logo thinks that GreyBox captured us perfectly. They solved a lot of the problems that we had because of our old logo and identity. At trade shows, the logo gets noticed and people stop to comment or ask questions. It has really been a visual upgrade for us. How did GreyBox Creative perform from a project management standpoint? It was always crystal clear to us what the next steps would be and what GreyBox needed from us.  They were almost always instantly responsive. Because we were so busy, there were some halts during the project. There were a lot of moments I would redirect the scope and they responded very well to those requests. From the concepts that they showed me, I had them refine some things that didn’t end up winning in the end. They were very patient with me when they could’ve easily sent me in another direction. Any delays were on our end. What did you find most impressive about GreyBox Creative? They’re very good at discovering what the meaning of the identity should be and then translating that visually. They showed us quite a lot of iterations, all of which were interesting. We all agreed in the end that we chose the best of those concepts. They were able to go from the interpretation of what our brand meant in a verbal or written form all the way through to execution. Not all agencies could’ve made that jump, but GreyBox did it. --- #### Web & Brand Development for Real Estate Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Feb. - Aug. 2016 **Project Summary**: GreyBox Creative helped the client to elevate their web presence through developing a new website and implementing a new brand strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Real Estate Company - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 29, 2016 **Feedback Summary**: What sets GreyBox Creative apart is their focus on the strategic component of branding. They are intuitive as they consider the big picture for their clients. ""GreyBox excels at orienting on the big picture and being intuitive about our goals and helping to refine them." " **BACKGROUND** Introduce your business and what you do there. My company is a residential real estate brokerage company in the New York - Westchester County area. I founded it. I am also the principal broker amongst two other agents at the moment. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? The challenge was to improve our web presence. That project eventually grew to strategic positioning of our brand and some rebranding work which included a new logo. **SOLUTION** How did you come to work with GreyBox Creative? When I first started my company in 2013, I exchanged contact details with a number of branding and web development companies. I first approached GreyBox amongst several others back then. I had chosen a competitor at first and then I subsequently chose GreyBox after working with the competitor for a couple of years.  How much have you invested with GreyBox Creative? Our investment is between $10,000 and $50,000. What is the status of this engagement? The duration of our project with GreyBox went from February to August of 2016. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? So far I can define the success of the project as meeting my goals and needs extremely well. From a metrics standpoint, the website just recently launched and I haven't been monitoring or trying to see what the impact is in terms of traffic. What I can say is that those that have seen the site, including colleagues and business partners and clients whom I have signed since the launch, have spoken very highly of it. What did you find most impressive about GreyBox Creative? They were fairly intuitive. They sensed some dissonance with my strategic direction and brand at the beginning and introduced some strategy sessions that helped to refine that. They made the project much simpler. GreyBox excels at orienting on the big picture and being intuitive about our goals and helping to refine them. Are there any areas GreyBox Creative could improve? In terms of the product, meaning what I hired them for, the answer is no. I'm still engaged with them on other business matters. --- #### Brand Development for Human Rights Nonprofit **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Feb. - June 2016 **Project Summary**: The client utilized GreyBox Creative for the development of multiple branding materials such as a new logo, banners, slideshows, handbooks, and a new website. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Director of Communications, PEN America - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 29, 2016 **Feedback Summary**: GreyBox Creative offers a high cost value for their branding services as they take the time to understand their clients' organizations. ""They took the time to understand our organization and thus reflect it fully." " **BACKGROUND** Introduce your business and what you do there.  PEN America is a nonprofit organization that works at the intersection of literature and human rights to protect open expression in the United States and worldwide. We champion the freedom to write, recognizing the power of the word to transform the world. Our mission is to unite writers and their allies to celebrate creative expression and defend the liberties that make it possible. I serve as the director of communications, and recently oversaw an organization-wide rebranding. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? GreyBox came to us through the brand consulting firm we had engaged. They were commissioned with developing a new logo based on a variety of findings and priorities identified by the consultants. After the logo was established, PEN America also approached GreBox to undertake the brand roll-out, including a package of design deliverables ranging from banners to websites to slideshows to a brand guidelines handbook. **SOLUTION** What was the scope of their involvement? The deliverables GreyBox produced for PEN America included: a new logo for digital and print communications, a unified visual and messaging architecture including fonts and color usage, a new "skin" for PEN.org integrating new visual brand assets, a new PEN informational brochure, and templates for various foundational communications materials. How did you come to work with GreyBox Creative? GreyBox came to us through the brand consulting firm we had engaged. In the second phase of the project (the brand rollout) we released an RFP [request for proposal] and found GreyBox to be the best bang for our buck. How much have you invested with GreyBox Creative? We have spent between $10,000 and $20,000. What is the status of this engagement? We started working with GreyBox in February of 2016 and completed the project in June of the same year. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? The new visual brand has been fully implemented across all digital and traditional media channels. What did you find most impressive about GreyBox Creative? They "got" PEN America. They took the time to understand our organization and thus reflect it fully. Are there any areas GreyBox Creative could improve? GreyBox is an excellent firm, but they do not choose the best partners. We were less impressed by their promotional items vendor and the branding consulting firm they are associated with. --- #### Web and Logo Design for Real Estate Brokerage **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: **Project Summary**: GreyBox Creative created a brand identity, including logo and website design for a New York City-based realty company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Vice President at In-Line Realty, Inc. - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 12, 2016 **Feedback Summary**: The client is extremely impressed with GreyBox's work. The brand identity created by GreyBox Creative has enabled the client to better compete with larger more established competitors. ""Anything that slowed down the project was always my fault. GreyBox Creative was incredibly responsive." " **BACKGROUND** Introduce your business and what you do there. Inline Realty is a commercial real estate company. Our primary focus is on national retail tenants like The Gap and Nike. We help them find locations, predominantly in the New York City boroughs, also including Connecticut and New Jersey. We also work on a series of real estate development projects. I am the senior vice president of operations for the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with GreyBox Creative? Many small, independent brokerage houses like ours have a minimal web presence. We were starting from scratch and had no web presence at all. **SOLUTION** What was the scope of their involvement? GreyBox Creative designed our website from the ground up, handling everything from the logo to web design, as well as making our website functional. GreyBox has helped us with updates ever since and handled backend elements as well. How did you come to work with GreyBox Creative? We were referred to them by colleagues, for whom GreyBox handled web design and development from scratch. We looked at a number of other companies, but it was an easy decision to make. We loved GreyBox's work. How much have you invested with GreyBox Creative? The cost of our project with GreyBox was between $10,000 and $50,000. What is the status of this engagement? We started working with GreyBox Creative in September 2012. The website and logo design took 4 months, and it was launched in January 2013. I reach out to GreyBox one a month for maintenance, and we're also about to embark on another project for making our website mobile-ready. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We're a small shop, but some of the companies that we compete with are extraordinarily large. Our marketing budget cannot compare, but our goal was to make our web presence completely seamless to someone trying to decide between us and a bigger firm. This is what we've achieved with GreyBox's help. Our website is comparable to other real estate brokerage firms' working in the same space. Without this presence, our business would have definitely hurt. We appear exactly as our clients want us to appear. How did GreyBox Creative perform from a project management standpoint? Anything that slowed down the project was always my fault. GreyBox was incredibly responsive. Design and development is not my area of expertise, so we rely heavily on GreyBox. They've been incredibly responsive and never made me feel like I didn't know what I was talking about. I can give GreyBox any task and have it translated for me. What did you find most impressive about GreyBox Creative? First and foremost, GreyBox is incredibly responsive. Whether it's a simple question or a far more complex issue that requires more time on their part, I always hear right back from GreyBox, which wasn't the case for other technology providers which we've used. GreyBox's team is incredibly smart and talented, and they've been fantastic partners. Are there any areas GreyBox Creative could improve? No. GreyBox was always a pleasure to work with. They can take any idea which I present and make it better. GreyBox is by far the most consistent company that I've worked with. What tips or recommendations could you share that might increase the likelihood of success with GreyBox Creative? I advise any clients to get an idea of what they want and to let GreyBox present what can be done. If I would have trusted the process more in the beginning, it would have saved us some time. --- #### Branding and Web Design for Financial Services Company **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: **Project Summary**: GreyBox offered comprehensive branding services for a startup with no previous brand identity. Services included web development, marketing collateral, logo and graphic design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Financial Information Company - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 23, 2016 **Feedback Summary**: The website designed by GreyBox won the Forbes 2002 “Best of the Web” award in the B2B category. They implemented every item and every feature. Where other firms just do as they’re told, GreyBox asserted themselves to offer insight on what would and wouldn’t work in the market. ""GreyBox Creative helped guide me in making efficient development choices based on a solid understanding of my ultimate objective."" **BACKGROUND** Please describe your organization. We're a leading online provider of comprehensive analyses of private investments in public equity and equity-linked securities executed by public companies. What is your role at the company? I am the founder, president, and chief executive officer. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? We needed help in branding a de novo [from the beginning] startup providing online financial research. **SOLUTION** Please describe the scope of their involvement in detail. GreyBox handled all aspects of the branding, including creating a corporate image, developing a website, and producing marketing brochures and business cards. How did you come to work with GreyBox Creative? We explored several web development and corporate imaging groups and decided to work with GreyBox because of my high comfort level with their comprehensive service offerings. Could you provide a sense of the size of this initiative in financial terms? We have spent something more than $200,000 working with GreyBox. What is the status of this engagement? I don't recall the specific dates. There was a slight delay in launching the website based on my desire to rework some elements. Overall, GreyBox's adherence to agreed upon timelines was excellent. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? The website for the online research service – PrivateRaise.com – was successfully launched. The site was awarded the "Best of the Web" designation in the business-to-business category by Forbes magazine in 2002. PrivateRaise was acquired by DealFlow Analytics in 2008 and was subsequently acquired by The Deal in 2013. What distinguishes GreyBox Creative from other providers? I very much appreciated their willingness to work through my development "wish list" in a cost-effective manner. GreyBox Creative helped guide me in making efficient development choices based on a solid understanding of my ultimate objective. In contrast, I had discussed similar matters with other providers in which their typical response was just to do what they were told rather that fully discussing options and alternatives the way GreyBox did. In hindsight, are there areas in which they could improve or things you might do differently? Overall, it was an excellent experience – certainly not a perfect experience, but there were no issues that would rise to the level of constructive criticism. I would just encourage GreyBox to continue making every effort to understand fully the overall objectives of their clients, as they did with us, so that they can efficiently and bring to bear their deep and varied experience fully. --- #### Branding and Web Design for Brand Licensing Company **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Sep. 2015 - Jan. 2016 **Project Summary**: GreyBox Creative developed a marketing strategy for a 30-year-old firm with minimal legacy marketing. They offered web design, logo design, and content creation. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Marketing Officer, LMCA - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 22, 2016 **Feedback Summary**: GreyBox Creative implemented visually appealing, state-of-the-art design to make the website feel more interactive. Despite some miscommunication about backend development, GreyBox offered a strong solution. They focused on writing strong content to tell the brand’s story. ""GreyBox was able to put a very current, modern, and relevant spin on our case studies." " **BACKGROUND** Please describe your organization. LMCA is a 30-year old brand extension licensing agency. We take large consumer brands, primarily iconic legacy, or heritage brands, and we move them into new distribution channels by way of licensing. If a company has an opportunity to be in another business, they can leverage the equity that's in their brand to rent their brand out to someone who is already in that business. What is your position? I am the chief marketing officer. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? We're a 30-year old company that really hadn't spent any time, effort, or energy on marketing. The challenge was to create a more updated, relevant, and current approach to marketing. **SOLUTION** Please describe the scope of their involvement in detail. We started talking to GreyBox about a website design project, but ended up also asking them to redesign our logo because we were unhappy with the work we received from other agencies. We wound up using their design to kickoff a new look and feel for our online presence. How did you come to work with GreyBox Creative? We compared about five different agencies, some were referred to us and others we found on our own. After considering reputation, location, approach, and cost, we liked GreyBox. We were concerned that GreyBox may be too focused on the print aspect, but they actually have a deep understanding and focus on the design aspect, which wound up serving us really well. Could you provide a sense of the size of this initiative in financial terms? The cost was between $10,000 and $50,000. What was the timeline of this engagement? The timeline was between September 2015 and January 2016. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? We are getting a lot of web traffic because we have a new website and a new design. The results speak for themselves. Our previous website was purely text with very little visual appeal. GreyBox was able to put a very current, modern, and relevant spin on our case studies to a point where they tell a good story. What distinguishes GreyBox Creative from other providers? I've worked with a bunch of different web design agencies and GreyBox Creative's approach was pleasantly different in that they are copy-first rather than design-first. They figure out what you want to say and then make the design fit that and instead of the other way around. It made a lot of sense, and the results speak for themselves. It's a fantastic website that they were able to design for us. Is there anything GreyBox Creative could have improved or done differently? They probably could have had stronger communication surrounding what goes into the backend design. The time between approving the design and launching the website took much longer than we thought and probably a little longer than they thought, too. However, the good thing is that we now have a back-end system that anyone in the company can use because of the level of customization. --- #### Creative Management for Charity Events **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Jan. 2011 - Ongoing **Project Summary**: GreyBox Creative designed the templates for electronic RSVPs and provided the hosting, web design, and management for the digital mailing process. They have done this service for five years. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Event Manager, Investment Professionals For Charity - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 19, 2016 **Feedback Summary**: GreyBox delivers truly unique packaging of a higher quality than other firms. They are good people, both professionally and personally, and are highly responsive to communication. ""They're always super-responsive, and their creativity is unparalleled."" **BACKGROUND** Please describe your organization. My company is called Investment Professionals for Charity. We host three events a year to raise money that we then distribute to smaller charities. What is your position? I'm an administrator. I help coordinate and manage two of the three events. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? We send more than 6,000 electronic invitations for our events, so I needed something creative that would both draw people's attention and help manage RSVPs. **SOLUTION** Please describe the scope of their involvement in detail. GreyBox's creativity is unparalleled. They're amazing. It was very hard to choose a layout because they have such a variety of designs. They've set a standard for the two events that I manage, now people look forward to seeing the invitation we send out. They provided end-to-end support that included designing the electronic invitation, hosting, and designing the web page, mailing print invitations, and managing the RSVPs. How did you come to work with GreyBox Creative? I worked at a large private equity firm in New York, who had used them in the past. I was looking for an upgrade from what I was doing and somebody in the marketing department there suggested I give them a shot. I had an initial phone call and really liked the vibe that I got from them. They were nice. After seeing their work the first year, I was sold. Could you provide a sense of the size of this initiative in financial terms? I would say the $10,000 to $20,000 range is my overall spend. What is the length of this engagement? They've done this for me for five years. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? I get a lot of positive feedback every year on GreyBox's invites. Even people who aren't able to attend will write back and complement the creativity of the package that they received. What distinguishes GreyBox Creative from other providers? Well, one, they're just nice people. I enjoy working with them not only because they do a great job, but because I like everyone on the GreyBox Creative team, both as business partners and as individuals. They're always super-responsive, and their creativity is unparalleled. In comparison to other invitations I've received and other projects that I have been a part of, GreyBox has the highest quality and does the best job. Is there anything GreyBox Creative could have improved or done differently? No. I wouldn't change a single thing. --- #### Web Design and Branding for Real Estate Brokerage **The Project** - Services: Web Design - Project size: $200,000 to $999,999 - Project length: **Project Summary**: GreyBox Creative revamped an antiquated marketing website and provided SEO and paid search. They also offered backend development for managing listings and integrating multiple data feeds. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Managing Partner, Real Estate Brokerage - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 10, 2015 **Feedback Summary**: Aside from higher credibility on Google, the new website delivered compelling results: Traffic, click-through rates, and lead conversions all increased. GreyBox Creative prioritized client satisfaction. Their expertise is not SEO, so they no longer provide that service. ""In terms of branding, graphic design, and Web design they are some of the best I've ever worked with."" **BACKGROUND** Please describe your organization. We're a real estate brokerage firm located in Hawaii. We also have a real estate development and property management arm of the company. What is your position and responsibilities? I'm the managing partner, meaning I'm involved with all areas of the company. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? We were trying to grow our company. We started as a small brokerage firm, and we were trying to increase that business as well as take advantage of other areas of real estate industry. To that end, we purchased another small firm, and started trying to grow our services. We wanted a new identity to represent this new era of the company's development. The main assistance we required was with our website, which was very antiquated, but we needed help with other aspects of our marketing as well. **SOLUTION** Please describe the scope of their involvement in detail. It involved branding, Web design and development and, once the website was up, they did SEO [search engine optimization] and paid search as well. The work started with just them redesigning our website but, as they did that, it opened our eyes to all the ways our brand was ill-defined. They also took on some heavy back-end development work. A real estate website, like ours has an analysis system and multiple listing systems that need to feed data to multiple websites, so it requires some sophisticated technology. How did you come to work with GreyBox Creative? A former colleague who I worked with at a previous job recommended them. Before coming to Hawaii, I worked for Estée Lauder in New York and one of my contacts from there recommended them. He gave us a range of options he thought might be a good fit, based on quality and price. GreyBox was kind of in the middle of the range, but they fit exactly what we needed. The main reason we chose GreyBox was they fit exactly what we were looking for, in terms of their specialties and our needs. Every company has areas they specialize in, and to me GreyBox excels at the visual design aspect of marketing. In terms of branding, graphic design, and Web design they are some of the best I've ever worked with. Their development and SEO [search engine optimization] work is good, but a little weaker. However, we were more concerned with the design aspects, so it was just a great fit. Could you provide a sense of the size of this initiative in financial terms? If you would put it all together, we've spent in the range of $250,000 to $300,000 in 12 months. This ended up being a lot more than we thought we were going to pay. That's because we, as a client, expanded the scope and asking for a lot more. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? I don't know the numbers off the top of my head. Traffic increased, definitely, the click-through rate increased, and the leads conversion increased. The time spent on the page doubled, if I'm not mistaken. What is perhaps more important, but is also less tangible, is the fact that their work has increased our credibility and authority, not only in Google, but also in the market at large. What distinguishes GreyBox Creative from other providers? They're a relatively small company, and one thing I liked is I never felt like I got lost in the shuffle. I was always dealing with their senior management, and I think that ensured things were done well and quickly. In hindsight, are there areas in which they could improve, or things you might do differently? The SEO is not their emphasis but, on the other hand, it's a business decision on their end. We ended up getting another company to handle those services for us. --- #### Graphic and Front End Web Design for Software Developer **The Project** - Services: Other Design - Project size: $50,000 to $199,999 - Project length: **Project Summary**: GreyBox Creative regularly partners with a backend development firm, offering their graphic design expertise to deliver websites for end clients. They also designed the development firm’s own company website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Software Development Firm - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 2, 2015 **Feedback Summary**: GreyBox Creative has fluency with the aesthetics of design and the practical skills to implement those designs. Rather than just doing as they’re told, GreyBox works to understand the needs and personalities of the users and build accordingly. Their continued success has led to ongoing work. ""GreyBox Creative tries to understand the personality of the user, and what type of feel we're looking to create for a particular site."" **BACKGROUND** Please describe your organization. We are a custom software development company. What is your position and responsibilities? I'm president and co-owner of the company. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? Our firm's expertise is in backend development work. We partnered with GreyBox to build graphics design for websites. For these projects, we build the backend systems and then look to GreyBox to provide frontend design work. **SOLUTION** Please describe the scope of their involvement in detail. Graphic design for websites has comprised the majority of their work for us. How did you come to work with GreyBox Creative? We originally met at a networking event, and I had them put together some visualization sketches for one of our customers at the time. I think that's basically when our venture started. We had talked to a number of different design firms, and their response was the one that we went with. Could you provide a sense of the size of this initiative in financial terms? The projects have ranged from small tasks, costing less than $10,000, to larger tasks for some of our enterprise clients that have been more than $100,000. What is the timeline of this engagement? We have done a few projects together, and the most recent one is wrapping up right now [July 2015]. It was actually for our own company website, which we had GreyBox do all the design work for. We got it live yesterday. The timeline for most of their projects has generally been anywhere between three and six months. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? I think they have a very good eye towards making things visually attractive and usable. It's a nice combination of the core graphic designs skills coupled with the knack for incorporating practical application in terms of UI/UX [user interface/user experience] skills. We've been very pleased with the results, and I think our clients have been as well. Is there one thing you really enjoy about your experience working with GreyBox Creative? One thing I like is that GreyBox Creative tries to understand the personality of the user, and what type of feel we're looking to create for a particular site. Other firms sometimes take a vision somebody may give them and just run with it without a whole lot of input. In hindsight, are there areas in which they could improve, or things you might do differently? No. Everything has been very smooth. We wouldn't continue to work with them if that wasn't the case. --- #### Brand Development for Financial Services Firm **The Project** - Services: Other Design - Project size: $50,000 to $199,999 - Project length: Mar. 2014 - Ongoing **Project Summary**: GreyBox Creative consulted on the state of the marketing environment when two firms merged. They also offered a total corporate rebrand, including logo design, identity work, web design, and digital marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Conifer Financial Services - Industry: Financial services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 30, 2015 **Feedback Summary**: GreyBox’s monthly reports reveal the impact of their efforts; their success earned them ongoing marketing work. The team contributes a wealth of understanding in the financial marketing world to create a brand that is recognizable as a finance firm but unique from the competition. ""GreyBox has a lot of experience with branding in the financial industry."" **BACKGROUND** Please describe your organization. We're a small fund administrator and broker providing services to hedge funds, private equity, venture capital, fund of funds, family offices, and the like. We are headquartered in San Francisco, but have offices in New York, Halifax, and Singapore. What is your position? I'm the director of our somewhat limited (in terms of staff) marketing department.  **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with GreyBox Creative? There were two major challenges. One is that we had just merged with another firm, and we were going through a significant rebranding exercise. The other challenge was that the senior management of our firm had never given much thought to marketing. In their mind, investment firms didn't really need marketing. If your firm made money, you got new clients. They thought it was that simple. Part of the challenge was just educating and informing them about what marketing is these days, how it operates, and why it's important. **SOLUTION** Please describe the scope of their involvement in detail. The scope was a total corporate rebranding – a new logo and corporate identity work. We also needed a fully redesigned website. We have an internal technology partner who developed the website, but GreyBox did all of the graphic design work for it. There was also a digital marketing component of the project as well, which is ongoing. How did you come to work with GreyBox Creative? We received three or four bids on the project. Someone who had come from the company we merged with had used GreyBox for a small project and threw them into the mix. I set up a meeting with them, and their artwork really grabbed my attention, their attention to detail on the design styles. They were very fresh, and that was appealing to me. Could you provide a sense of the size of this initiative in financial terms? The brand and identity work was around $15,000 to $16,000. Then, the Web design work has been between $35,000 and $60,000, depending on what we're doing.  What is the status of this engagement? The branding work happened between March 2014 and April 2014. The Web design work has been a longer-term engagement and is still ongoing. **RESULTS & FEEDBACK** What are the results of the project, are there any statistics or metrics you can share? The results have been very positive. Quantitatively, of course, we track everything. From an online perspective, GreyBox does monthly reporting for me, so I'm able to give good attribution for leads converted to sales from marketing activity. So, that's very helpful and important. It's not as easy as if everything was automated, or if you're using a marketing automation platform or something like that, but it's decent. I've been very happy with that. In terms of feedback from senior management, the designs and the aesthetics of our marketing, they could not be more pleased, which means I could not be more pleased. What distinguishes GreyBox Creative from other providers? GreyBox has a wealth of experience with branding companies in the financial industry. This experience gave them a ready access to our business and allowed them to position us in a way that was both familiar to our customers but still differentiated us from our competitors. They do have other clients across other businesses, but it's nice that they understand our industry really well. The people on their team understood the nature of broker-dealers and the requirements that the SEC [Securities and Exchange Commission] has and that there are certain things we can't say in our advertising. I would say that was a bonus. The other bonus for me was that they have people in other parts of the world, so things can get done overnight. The gentleman I worked with on digital space in Singapore, he seems to be on all the time. That's really helpful to me because changes can be made overnight and, by morning, I can present a new version. In hindsight, are there areas in which they could improve, or things you might do differently? I really can't think of anything. --- #### Marketing Services for Capital Investment Firm **The Project** - Services: Other Design - Project size: $50,000 to $199,999 - Project length: **Project Summary**: GreyBox Creative took a fresh approach to marketing, offering modernizations for monthly reports, pitch books, digital and print collateral, and even web design. The team works on projects of all sizes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partner, Capital Investment Firm - Industry: Financial services - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 25, 2015 **Feedback Summary**: No matter the scope, GreyBox delivers just the right solution. With their comprehensive grasp of the financial services industry, they can provide custom solutions tailored to the audience. Moreover, they are friendly and easy to work with. ""They've always delivered exactly what we wanted."" **BACKGROUND** Please describe your company. We're an investment firm that raises capital for alternative fund managers. What is your role and responsibilities? I'm a partner in the company. **OPPORTUNITY / CHALLENGE** What were some of the challenges you faced prior to your work with GreyBox Creative? While I have internal IT and marketing teams capable of handling this type of work, I've found that they tend to deliver the same type of work every time. By working with GreyBox, we're trying to get a fresh look in our marketing schemes. What was the scope of your work with GreyBox Creative? The work itself has ranged from the creation of professional marketing materials, including one-pagers, monthly reports, pitch books, and collateral materials all the way to full website design. I've only had positive experiences working with GreyBox. **SOLUTION** What was your process for selecting GreyBox Creative? I've actually worked with GreyBox Creative for the past 15 years on a number of different projects with at least four different companies, ranging from small hedge funds to Morgan Stanley. I continue to go back to them because of the consistency of the work that they deliver as well as their knowledge of financial services marketing. Can you give a sense of the size of the initiative? It's ranged from small projects that are less than $5,000 to enterprise projects that have cost over $100,000. When was the project completed? It's difficult to speak about timelines since the work has been during the course of years. However, I've always been very satisfied with their timeliness. **RESULTS & FEEDBACK** What were the results of the project? I've only had positive experiences working with GreyBox, whether it's work they've completed on their own or projects where we've brought GreyBox Creative in to collaborate with our marketing department. They've always delivered exactly what we wanted. What differentiates GreyBox Creative from others? I think they're great at taking their time, really understanding exactly what you're trying to accomplish and delivering creative ideas that still fit the conservative financial industry. Lastly, it's their integrity and honesty. They're just real people. Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently? Nothing comes to mind. Earlier in the relationship, I think at times they struggled to deliver on time; however, as they've grown that has stopped being a problem. --- #### Branding, Logo & Graphic Design for Trade Organization **The Project** - Services: Branding, Graphic Design, Logo - Project size: Confidential - Project length: Apr. - Aug. 2024 **Project Summary**: GreyBox Creative designed a logo and created visual images for an international trade center. The team also developed an identity guideline manual and other derivative design applications. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, National Trade Promotion Organization - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 21, 2025 **Feedback Summary**: GreyBox Creative completed all deliverables within budget, meeting the client's expectations. Their ability to understand and accommodate the client's requirements was commendable. The team was responsive, communicative, and proactive in terms of tracking the project's progress.  ""We greatly appreciated GreyBox's willingness and ability to understand and accommodate requirements."" **BACKGROUND** Please describe your company and position.I am the Project Manager of a national trade promotion organization.Describe what your company does in a single sentence.Local branch office of a National Trade Promotion Organization **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?To showcase the overall image and industrial advantages of a country's enterprises at international exhibitions, and to enhance the recognition and awareness of the countryDesigning the exhibition logo and identity for the country pavilion when companies organize group participation in international trade shows **SOLUTION** How did you find GreyBox Creative?Online SearchWhy did you select GreyBox Creative over others?High ratingsCompany values alignedAble and willing to work according to RFP and requestsHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.(a) Two versions of the logos(b) Exhibition visual images(c) Identity guideline manual(d) Other derivative design applications **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Completion of deliverables within budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, the GreyBox team was responsive to our inquiries and actively kept in contact to help us track the progress of the project.What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We greatly appreciated GreyBox's willingness and ability to understand and accommodate requirements and processes needed for the project, which could be different from usual requirements.Are there any areas for improvement or something GreyBox Creative could have done differently?NA --- #### Web Dev & Design for Education Co **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2023 - Sep. 2024 **Project Summary**: GreyBox Creative designed and developed a website for an education company. The team also built a blog for the client. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 3.5 **The Reviewer** Executive Director, Education Co - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 10, 2024 **Feedback Summary**: GreyBox Creative completed the website and the blog. Moreover, the team delivered all milestones on time and was responsive to the client's requests via virtual meetings, email, and messaging apps. Furthermore, the team met all the client's requirements at every step of the project. ""The project leader took a real interest in our work and ensured we got what we needed at every step."" **BACKGROUND** Please describe your company and position.I am the Executive Director of an education company Describe what your company does in a single sentence.Talent pipeline, recruitment, and training for education. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire GreyBox Creative to accomplish?WebsiteBlog **SOLUTION** How did you find GreyBox Creative?ReferralWhy did you select GreyBox Creative over others?Referred to meHow many teammates from GreyBox Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Designed and built our website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our website.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were on time with all the deliverables and responsive to all our requests.What was your primary form of communication with GreyBox Creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The project leader took a real interest in our work and ensured we got what we needed at every step.Are there any areas for improvement or something GreyBox Creative could have done differently?We needed to really have a strong vision for our design they were primarily implementors of that vision. --- ## Portfolio & Awards ### Scratch Event DJ's - Key Messaging & Branding Following the brand strategy work we established; a new logo, visual Identity system, website design and brand guideline that allowed the team to impliment the brand and it's sub entities accross all touchpoints.  ### Fintech - Branding & Website ETRM Services is a trading technology IT service provider for the global energy industry and other commodities. GreyBox created a dynamic logo that conveys a sense of complexity and order. The mark has a continuous flow of energy and movement which is representative of the company's philosophy of working together as one to bringing moving parts together working seamlessly with one another. Our branding work extended to all print and online assets including website design, development and maintenance.  ### ETRM Services - Branding Process Glimpse We provided a full suite of rebranding services from; brand strategy, logo visual identity system, presentation deck, proposal template to website design, development and maintenance. Following the rebrand this tech consultant doubled in size and is now winning business from the biggest most well know tech consulting firms on the globe. Here is a brief glimpse into the process.  ### Pen America - Global Branding This 100 year old non-profit organization that works to advance literature, defend free expression and foster international literary fellowship. We rebranded them and continue to work with them today for special events and helping their team ensure brand consistency. ### SB One Bank - Branding for merging banks Sussex Bank, a full-service regional NJ-based bank acquired Community Bank of Bergen County.  Their newly found entity consisting of fourteen branches was renamed SB One Bank. Using the brand initials, we designed a bold and progressive logo symbolic of the relationship between the bank and its customers, working as one.  We created a comprehensive identity system and additional brand assets to allow SB One to express its voice in a coherent manner across multiple platforms. ### Grid Squared Systems - Website This company has been a leader in office access control to some of the most well known businesses in New York providing cloud based & traditional security systems, integrating wiring, maintenance and services for businesses. The new ada compliant website is custom design and developed and built on a WordPress content management  system that allows for easy site updates. The website shares information about it's partners as well as it allows prospective cleints to access information and supports the sales process.  ### Luxury Real Estate - Branding Print to Web Exclusive print package targeting high-net-worth individuals interested in exclusive listings on the Big Island. The custom mailing package design was printed with silver foil stamping and metallic silver and housed a customized brochure which listed current available properties and an overview of Luxury Big Island ### US Army - Event Branding This was the 30th anniversary for the Army's Ten-Miler event that is held every year in Arlington, Virginia and Washington, DC, sponsored by the U.S. Army Military District of Washington. The race draws a large number of civilian and military runners. What was so interesting about this project is that we worked directly with a general in the US Army on the logo design for this special event. ### Verify Financial - Branding & Splash Page Verify’s on-line forum of vetted credit graders provide issue-specific, peer-sourced credit information previously unavailable on any industry platform. Their patent-pending process takes place on a secure platform, delivering critical and comprehensive insight that enhances the credit market landscape. ### Branding Project with Southampton Social Club The owner of the restaurant brought us a concept for what he was looking to create and a few names he was kicking around in his head. We helped hi9m resolve the name and design and logo and brand identity that captured the right amount of sophistication, elegance and seduction. ### Fusion IQ - Investment Platform Design This financial technology platform was designed for giving Hedge Funds and other asset managers investment ideas by factoring in technical and fundemental factors and applying a single stock score. We worked directly with the owner on the company branding and the design of the platform at a time before "FinTech" was even a thing.  ### Union Burger Bar Union Burger Bar is a creative burger experience that is a modern take on a classic idea. Their difference starts with quality enabling them to deliver a unique take on the classic burger and creating more of a delicacy.  We created the visual identity to brand the Southampton restaurant as a premier destination for the ultimate burger experience.  ### Event Branding Project - Big Apple Circus Reservoir Capital Group would invite their clients to attend this classic New York City event each year and we would design and print the most elaborate invitations. What was so special about this client appreciation event was the senior management wore the red clown noses, shown in the image, and dressed as clowns and joined the Big Apple Circus team on stage during the event. ### Intrepid Museum - Full Rebranding & Naming GreyBox Creative was selected to rebrand the Intrepid Sea, Air & Space Museum Complex overhauling its brand after nearly twenty years of having a quite literal silhouette depiction of the ship which is only part of the museum and its overall experience. Quickly reaching the goal of increasing brand awareness and engagement for the museum's collection of big and bold historic artifacts and innovation required a full rebrand; Brand Strategy, Market Research, Renaming, Postioning, Key Messaging, Visual Identity System, Campaigns, Iconography, Brochures, Maps, and more.  ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_website_maintenance_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_logo_design_company_united_states_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_corporate_branding_company_united_states_2026.svg) ### Industry Recognitions - Logo Lounge Book 14 (2023) - Keeping People Coming Back for More w Rob Principe - Big Book of Layouts - Logolicious - 3 Logos Published - Letterhead and Logo Design 10 - Design for Special Events - Neenah Paper’s Paperworks - ID System Gold Winner - Logo Lounge Master Library Volume 1,2,3 - Expertise.com - Best Web Developers New York City (2020 & 2021) - 2020 GDUSA American Graphic Design Awards - Graphis Logo Design - Forbes Magazine - Top 10 Best of the Web ## Key Clients - Apollo Capital Management ## Packages ### Branding Packages This package sets the core identity items needed for a company. We draw upon your business knowledge during a worskhop establishing a strategic foundation in which all verbal and visual communications will be built.This 360° approach ensures a cohesive brand identity through out all forms of communications. | Feature | Small ($14,750/total) | Medium ($20,000/total) | Large ($35,000/total) | |---------|---------|---------|---------| | Brand Discovery Workshop | — | ✓ | ✓ | | Key Messaging | — | — | ✓ | | Custom Logo Design | 3 Options | 4 Options | 4 Options | | Number of revisions | 2 | 2 | 2 | | Brand Color Palette | ✓ | ✓ | ✓ | | Business Card & Stationery Design | ✓ | ✓ | ✓ | | Brand Icons and Illustration Style Guide | — | ✓ | ✓ | | Social Media Profile Branding | — | ✓ | ✓ | | Brand Guidelines | — | ✓ | ✓ | | Presentation Template | — | — | ✓ | --- ### Web Development Packages Our Proactive WordPress Security and Maintenance program aims to keep your website protected by keeping the WordPress version and all plugins up to date, ensuring that server side security protocols are enabled, and installing, tweaking, and maintaining other security features within WordPress for one set fee and billed @ $225 per month + Hosting. | Feature | Small ($225/month) | Medium ($225/month) | Large ($225/month) | |---------|---------|---------|---------| | Website Hardening | ✓ | ✓ | ✓ | | Server-Side Protection | ✓ | ✓ | ✓ | | Website Backups | ✓ | ✓ | ✓ | | Update Plugins | ✓ | ✓ | ✓ | | IP Lockouts | ✓ | ✓ | ✓ | --- ## About the Team ### Our Story Our boutique team is made up of experienced experts so when working with our team you get direct access to professionals with 20+ years experience in their area of expertise; brand strategy, design, development, security. ## Verification Verified means Clutch independently confirmed GreyBox Creative is a legally registered business and backed by 55 verified client reviews averaging 4.9 stars. - Verified Client Reviews: 55 - Overall Review Rating: 4.9 Last Updated: 2026-08-04T14:50:23Z ### Business Entity - Business Entity Name: Klinkton Group LLC - Source: New York Secretary of State - Jurisdiction of Formation: Delaware - Date of Formation: July 28, 2010 - Status: Active - Last Updated: November 17, 2020 - ID: 3978036 ### Credit Report Results - International Credit Risk Assessment: Not Rated - Source: Creditsafe - Last Updated: November 16, 2020 ## Locations (2) ### New York, NY (Headquarters) - 1345 Avenue of Americas - New York, NY 10105 - United States - 2 - 5 employees - Phone: 6463547771 ### Palm Beach Gardens, FL - U.S. Highway 1 North - Palm Beach Gardens, FL 33408 - United States - 1 employees - Phone: 6463547771 ## Connections - Robert Mark Pecha (1031 ROB LLC) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Austin Cheng (Gramercy Surgery Center, Inc.) ## Contact GreyBox Creative [Send a message](https://clutch.co/profile/greybox-creative) ### Connect on Social - [LinkedIn](https://www.linkedin.com/in/vincent-fatato-90a507/) - [X](https://twitter.com/GreyBox_NYC)