Goodface agency

BACKGROUND

Please describe your company and your position there.

GEOMA Jewelry is the first jewelry brand in the world with children figurines. We offer to create an individual design of your jewelry. I am the Marketing Director of GEOMA Jewelry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We had a landing page. Later, we had to develop a new presentation website + e-commerce. We also had an idea to create an online jewelry constructor, but we weren't sure if it was possible.

What were your goals for this project?

We also had an idea to create an online jewelry constructor, but we weren't sure if it was possible.

SOLUTION

How did you select Goodface agency?

We started cooperation with Goodface agency after referral of our friends, to whom they made a beautiful e-commerce project. We saw realization of this project and we really liked it.

Describe the scope of their work in detail.

We conducted a strategy session with the Goodface agency team and filled in the brief with our wishes. In a few days Goodface agency back to us with the concept and a list of ideas for a new website for us. They offered to create three-part website:

1. Project presentation
2. Online store
3. Online jewelry constructor.

We liked the idea and Goodface agency started to work on the website design. As a result, we got a very stylish and modern design. Then the programming stage has started.

What was the team composition?

We worked directly with Max Yakubovich (Art Director). The team for our project consisted of a Project Manager, Designer, Front-End Developer, Back-End Developer, and Tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Now the website looks very modern, with non-standard functionality. This gave us an advantage over our competitors and we were able to increase the credence of our customers. It was especially difficult to adapt this functionality for the mobile version, but Goodface agency coped with this task perfectly. The new site is adaptive and looks great on mobile devices. The site is advertised and every day we get orders to sell our products.

How effective was the workflow between your team and theirs?

Communication with the team was built very competently. We were constantly in touch via telegram, mail, and video calls on Skype. Since the project was non-standard and they had to look for many new solutions, the deadlines shifted a little. We understood this and accepted it normally since we were warned in advance that this can be

What did you find most impressive about this company?

We were impressed by the professionalism of the team and the way they treated every detail. It is easy to work with them. Even when we did not have a clear idea of what we want, they came up with different offers and gave us exactly what we need.

Are there any areas for improvement?

No. They’re affordable, flexible, and great at what they do. You’ll feel like you’re their single client.

BACKGROUND

Please describe your company and your position there.

I'm marketing manager in Omnilink, wich is a specialization provider of telecoms possession and high-tech solutions for operators of communication and Internet providers in Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency, and what were your goals?

OMNILINK has been operating in the telecommunication network equipment market since 2009. The main customers are telecom operators and Internet service providers.

At the beginning of its development, the company focused on a wide range of products, where the site primarily solved the problem of an assortment presenter, striving to meet customer demand in all directions - from large nodes (backbone routers, switches) to small paraphernalia (patch cords, cables).

The main task was to demonstrate the wide range of supplied products in the main directions and give their description and characteristics so that the customer could choose the optimal solution. Today the company has won the trust of all key players in the telecom market.

Due to the constant personal interaction of the company's sales managers with customers and the individually developed preparation of prices and offers for clients, the function of the site as a product catalog has disappeared today. The company has grown from a supplier of goods (equipment) to a supplier of solutions.

At the same time, the need arose to transform the site, placing a key emphasis on the company's services, which today consist in a qualified selection of "hardware" (completeness of the order; selection of the most optimal positions in terms of price and functionality), which allows customers not only to purchase a pool of goods, but to get a thoughtful and planned combination devices for a particular task.

And the task is to transform the catalog in its pure form into a related equipment pick-up site based on the user's task.

SOLUTION

How did you select Goodface agency and what were the deciding factors?

We were looking for a partner who can make a beautiful and functional website. With its full-cycle production. We proceeded from the assessment of the team's portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Despite the fact that the company already had a website, it was outdated. Therefore, we needed the contractor to first develop a visual style for us, including refreshing the key elements of the identity. After that, the design, making layout and programming of the site based on the WordPress constructor, and preparation for SEO further promotion.

How many people from the vendor's team worked with you, and what were their positions?

All control over the project and the role of our liaison in communication on the project was carried out by the project manager.

We knew that part of the team was working on outsourcing, but given the first stages of communication and the quality of coordination of interaction, this did not have a fundamental task. Since we received the result within the agreed time frame, with high-quality implementations, sometimes exceeding our expectations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main goal of the site was to refresh the external image of the company and make a convenient tool for finding complex technological solutions for our customers. Based on the feedback we received in the first few months after launch, this is exactly what we were able to achieve. We consider this a merit of the Goodface team.

Describe their project management style, including communication tools and timelines.

During communication, we used email for formal communications, which had the character of status reviews and approvals. For operational discussions, we used messengers like Telegram. This made it possible to work quickly, conveniently and easily in a common group.

What did you find most impressive or unique about this company?

Probably, I would highlight the depth of immersion in the essence of the client's business and the task that the site should solve as a result. Goodface agency's speed was outstanding.

Are there any areas for improvement or something they could have done differently?

No, everything was great!

BACKGROUND

Please describe your company and your position there.

Business development, service improvement and marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency, and what were your goals?

To develop new web-site, including all our necessities, web design trends and e-commerce solutions. In process, Goodface advised to make restyling and we approve it, so that we have received more outstanding web-site than we expected.

SOLUTION

How did you select Goodface agency and what were the deciding factors?

it was personal contact, but nevertheless we studied their portfolio and their previous e-commerce experience and believed in it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Goodface has made all stages from design to web-development and launch with our database.

Website creation was divided into stages: Briefing Technical requirements creation Design creation Site development QA and Testing Website launch Using technologies: Design Washington created in Figma, web-development - Wordpress

How many people from the vendor's team worked with you, and what were their positions?

Head of agency=owner, project manager, web-developer, 2 designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have just started using new website and don't have any measurable results. In general, we completely satisfied with our new site, because previous one was very old.

Describe their project management style, including communication tools and timelines.

Flexible approach: The guys did their best, were fast in solutions, advised us experts like seo-

What did you find most impressive or unique about this company?

They really worried about our project, they were involved in it completely, and gave us reasonable solutions. Like it was their own web-site.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the owner of an Educational Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency, and what were your goals?

Our old website was outdated and we decided to create a new one so to keep our company look fresh.

SOLUTION

How did you select Goodface agency and what were the deciding factors?

We srearched for web companies on the web, but Goodface was recommended to us and after the prelimenary interview we understood that for us with their young and already experienced team it what we need so that we get the result wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We ahd our first meeting and after that we were offered a couple of designed sites were we could choose from. The following step were a couple of meetings so that their team could understand our market and the type of business we are in. The technologies used WordPress, Figma, and timedoctor.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact which in each and very step was of great support and had the patience to explian in detail what was required from our side so that the project led to success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site we saw an increase in our trafic and our clients were happy with our updated site.

Describe their project management style, including communication tools and timelines.

We had a lot of meetings with the project management so that they make sure that they deliver the infromation on the site re our educational service company correctly. We were also updated with the timeframes and what was need next if any input was requested from our side.

What did you find most impressive or unique about this company?

We were impressed with how easy to update and maintain the site.

Are there any areas for improvement or something they could have done differently?

At the launching of the site there were some bugs which were imediately and effectly fixed.

BACKGROUND

Please describe your company and your position there.

Sparks is a restaurant, located in the center of Kyiv. I am the Lead Manager of Sparks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency, and what were your goals?

We hired Goodface agency to develop a logo, design and develop a presentation site on CMS Wordpress for our restaurant.

SOLUTION

How did you select Goodface agency and what were the deciding factors?

We liked how Goodface agency developed a website for another restaurant and we decided that they should develop our website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website creation was divided into stages:

1. Briefing
2. Technical requirements creation
3. Design creation
4. Site development
5. QA and Testing
6. Website launch

How many people from the vendor's team worked with you, and what were their positions?

The team consists of 6 people:

1. Project Manager,
2. Art Director,
3. UX / UI Designer,
4. Frontend Developer,
5. Backend Developer
6. QA Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After we launched the site, 2 years ago. We continue to work with the Goodface agency, they are supporting our site.

Describe their project management style, including communication tools and timelines.

Communication was mostly through mail, Zoom and Telegram chats and Gmail. The project manager communicated with us and supervised the whole process. He drew up planning graphs with tasks and timelines, so we were always informed of the progress.

What did you find most impressive or unique about this company?

We recommend Goodface Agency as professionals. They use all best modern practices and they always know what you want at a glance.

Are there any areas for improvement or something they could have done differently?

They will help you develop your ideas and make your job easy. I recommend reaching out to them.

BACKGROUND

Please describe your company and your position there.

Corefy — is a payment platform and payments hub for online businesses and payment institutions. We integrate payment providers and acquirers all around the world to bring a unified communication, control, and management interface. I am co-founder and CEO at Corefy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We hired Goodface agency to develop the design and front-end of a multi-page presentation website for Corefy company.

What were your goals for this project?

We had a goal to create a website in order to increase traffic, get new clients and represent our company.

SOLUTION

How did you select Goodface agency?

We’ve carefully checked Goodface agency's previous works and solutions.

Describe the project in detail.

We have a complex product and we were looking for professionals, who can develop a presentational website to describe our product and clearly explain our sophisticated fintech services. The project lasted 9 months. Goodface agency helped us in design, frontend development and WordPress integration.

What was the team composition?

The team consists of 6 people:

1. Project Manager,
2. Art Director,
3. UX / UI Designer,
4. Illustrator,
5. Frontend Developer,
6. Backend Developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are now at the stage of launching our new website.

How effective was the workflow between your team and theirs?

The communication was mostly through Skype and Telegram chats. We were always in touch with our project manager and the whole team, they promptly answered all our questions, so we are pretty satisfied with the management process.

We were using tools such as Figma, Confluence. Our project manager compiled planning graphs and provided us with hourly reports from Time Doctor.

What did you find most impressive about this company?

Goodface agency is a team of high professionals. They convinced us to change our opinion on some questions towards more modern solutions. It was easy and interesting to work and hear their vision on our complex project presentation.

Are there any areas for improvement?

Growing their team in order to be able to take multiple complex projects at the same time, would be a huge plus.

BACKGROUND

Please describe your company and your position there.

PayAtlas - global database of payment service providers. I'm working as a Partner Network Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We hired Goodface agency for website design and frontend development. It's a second project we work on with Goodface agency.

What were your goals for this project?

We needed a logo development and small one-pager landing for the beginning and a full website with a directory and multiple pages later. Our goal was creating a website-presentation of our new product.

SOLUTION

How did you select Goodface agency?

We have been working with Goodface agency for Corefy website development and were satisfied with the result. Apart from that, we liked their previous works and solutions.

Describe the project in detail.

We applied for logo development first and it turned into the development of presentation site, complex catalogue interfaces and design systems. We needed the total concept, strategy, design for this project.

What was the team composition?

The team consists of 4 people:

1. Project manager,
2. Art director,
3. 2 UX / UI designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We still keep improving the project, but we are happy with the results so far.

How effective was the workflow between your team and theirs?

The communication was mostly through Skype and Telegram chats. We are satisfied with the process from a management perspective as we were always in touch and they promptly answered all our questions. Everything was done through specialized software, it was convenient to control the process.

What did you find most impressive about this company?

Goodface agency is a team of high professionals and it was easy and pleasant to work with them. They convinced us to change our opinion on some question towards more modern solutions.

Are there any areas for improvement?

We would like to wish them to grow their team to be able to take multiple complex projects at the same time.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager at a Danish company that build and facilitate efficient remote software development teams. We serve companies from Northern and Western Europe. I oversee all marketing and advertising strategies, as well as responsible for establishing and maintaining the brand’s image.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

Our company website needed to be updated in terms of design and communication strategy.

What were your goals for this project?

Develop style according our brand guidelines and design trends.

SOLUTION

How did you select this vendor?

It was very long process and difficult decision. GoodFace had the best portfolio I have seen plus for reasonable money. There were vendors whose web design was not as high level as their price.

Describe the project in detail.

Once we selected this vendor they made final estimates according to our technical specification. Also, they provided us with a detailed plan with deadlines for each stage. According to our design references they presented few design concepts. We choose what we like and what do not like. During next week they prepared the first page to approve concept. On the next step, they made all pages for Desktop and after approval - Mobile version.

What was the team composition?

We were assigned a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very demanding to design tasks. To our surprise, we were satisfied with GoodFace design from the first glance.

How effective was the workflow between your team and theirs?

The vendor were professional and sticking to deadlines. From our side, we had some delays with comments and approvals, and we very thankful for their patience. I suggest to their clients to be prepared with website content and its structure before starting design. And I wish GoodFace to have clients of their level.

What did you find most impressive about this company?

They delivered a super professional design. They keep promises and deliver on time.

Are there any areas for improvement?

I would suggest to have more status meetings with a client to eliminate miscommunication in messaging.

BACKGROUND

Please describe your company and your position there.

PayPlace — is an financial supermarket, wich gives you an oportunity to buy financial services on PayPlace.ua using Visa or Mastercard, Privat24 Internet banking, as well as other alternative payment methods I'm a Product owner in Payplace Ukraine. The main responsibilities are Managing and Development the product, include Product backlog

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We had hire Goodface agency for create design, UX, product conception and brand book of our product from scratch.

What were your goals for this project?

Our goal is to create a financial supermarket model and gain scalability for millions of customers.

SOLUTION

How did you select this vendor?

We got a recommendation from our partners.

Describe the project and the services they provided in detail.

We started our collaboration from idea of our product only. We had about 2 or 3 session of describing with Guys from Goodface agency. They only asked questions and noted our ideas. And then in several days they got to us a prototype. And from those day we had started active phase of the creation our future product. After that we created and approved plan of the development based on prototype. During more than 2 months we had weekly meetings with demo new pages and design elements. When we made some remarks - on the next iteration we got next part of design and improvements of previous part. Fantastic result! We finished all iterations according to plan. It was the coordinated work of two teams.

What was the team composition?

From Goodface agency’s it was 2 designers: sinior UX designer and middle web designer + project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In common words - we have opened new page in our business model. And we successfully use it from 2018 till now

How was project management arranged and how effective was it?

We had our personal project manager from Goodface agency. The main communication was with him. He resolved all our requests.

What did you find most impressive about this company?

Their teamwork was most impressive; they have a fantastic team.

Are there any areas for improvement?

There is no limit to perfection.

BACKGROUND

Please describe your company and your position there.

I am a Chief Financial Officer at construction company headquartered in Ukraine. Our company has about 30+ employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We didn't have a website and we decided to invest in a new website for our company. We don’t have any in-house engineers, so we needed to outsource the entire redesign and rebuild. The design part made by Goodface agency.

What were your goals for this project?

We wanted to present our company and have more clients. So we set them such tasks: develop a clear, convenient, concise and stylish design.

SOLUTION

How did you select this vendor?

From many companies we chose the Goodface agency. Our visions in design the same. The Goodface agency proposed exactly what we needed.

Describe the project in detail.

We had a series of discovery meetings to discuss our goals and objectives. Goodface agency conducted an analysis of industry competitors and the trends of the niche. They plunged into our working atmosphere, and found out how we live, how our target audience thinks, what is important for them and what is not. The obtained information helped to develop an understandable and convenient site structure.

At the second stage, we started developing a visual style, which had determined the visual part of the future site (colors, fonts, etc). When we approve the style, they started to create the design of all pages of the future website. At the same time, they developed a detailed technical task for programmers.

During all the work on the project, as well as after transferring it to programmers for development, they prompted, advised, helped us. When the frontend part was finished, they did the design QA and shared a list of recommendations for improvement.

What was the team composition?

We worked closely with owner and account manager. But I was made aware that there were 2 designers and Art director. They are professionals and use modern tools (figma, invision, etc).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first polls of our customers and partners showed that everyone likes the site design. Goodface designers had done amazing job. They had chosen a style that inspires customers' trust in our company at a glance.

How effective was the workflow between your team and theirs?

They are real professionals. It was easy and pleasant to work with them. It’s good when the performer understands you. We had many meets, also we talked through Telegram and Skype, using webcams.

What did you find most impressive about this company?

During all the work on the project, they were advising us. Goodface conveyed the importance of UX. They had written extended technical task for programmers because we haven’t competencies in this. Also, they did the design QA after the frontend part was finished, for programmers implemented all ideas correctly.

Are there any areas for improvement?

The work progressed quickly without any difficulty. Everything was done on time and qualitatively.