G&G Creative NYC

BACKGROUND

Please describe your company and position.

I am the CEO of Santos Digital

Describe what your company does in a single sentence.

Santos Digital is a WordPress design and development agency specializing in Elementor, Divi, WooCommerce, and UI/UX optimization. We often collaborate with creative and marketing agencies on client projects that require reliable development and redesign support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• We collaborated with G&G Creative on several client projects where they handled branding, creative direction, and client communication, while our team was responsible for design & development and technical implementation.
• We wanted a reliable partner we could work with across multiple website redesign projects and keep the workflow efficient for both teams.
• Our objective was to work with a partner who could provide clear creative direction and requirements so our team could efficiently handle UI/UX design and WordPress development.
• We were looking for a reliable partner for long-term collaboration on web design and development projects for their clients.

SOLUTION

How did you find G&G Creative NYC?

UpWork

Why did you select G&G Creative NYC over others?

• Great culture fit
• Company values aligned

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with G&G Creative on multiple website redesign projects for their clients. Their team was responsible for branding, creative direction, and communication with the end clients, while our team handled UI/UX design, WordPress development, and technical implementation.

The scope of work included full website redesigns, layout improvements, responsive design, performance optimization, and ongoing technical adjustments across several projects. Each website had different requirements, so the workflow required close coordination between our development team and their creative team.

Over the course of our collaboration, we have worked together on 8 different websites so far, delivering modern, responsive, and optimized solutions while keeping the process organized and efficient for both teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All projects were delivered successfully and on schedule, with improved website performance, better user experience, and modernized design across all 8 websites we worked on together.

The collaboration allowed us to keep the workflow efficient, avoid delays, and maintain clear communication with end clients through G&G Creative’s project management.

The final results met client expectations on every project, and the redesigned websites were faster, more responsive, and easier to maintain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with G&G Creative has been a great experience. Their team is very easy to collaborate with, and communication is always clear and straightforward. They manage their projects in an organized way while still keeping the workflow flexible, which makes the whole process smooth for everyone involved.

They always provide clear direction, keep us updated with client feedback, and make sure everything stays on schedule. Because of that, it’s easy for our team to focus on design and development without unnecessary back and forth.

Overall, it’s genuinely enjoyable working with them, and the collaboration feels natural even when handling multiple projects at the same time.

What was your primary form of communication with G&G Creative NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most is their curiosity and constant drive to improve. They are always looking for better solutions, new ideas, and ways to make projects stronger, which aligns very well with our own mindset.

We also appreciate their focus on long-term collaboration and mutual growth. It never feels like just completing a task - the goal is always to build something better together, and that makes working with them very natural for our team.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

We honestly don’t have any major suggestions for improvement. 

BACKGROUND

Please describe your company and position.

I am the Founder/Owner of WC Bookkeeping, LLC

Describe what your company does in a single sentence.

WC Bookkeeping provides bookkeeping and financial related consulting for small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• To design and build a website that would be used in future marketing purposes for the purpose of client acquisition.

SOLUTION

How did you find G&G Creative NYC?

I do accounting work for G&G Creative NYC and wanted to collaborate with them.

Why did you select G&G Creative NYC over others?

• Great culture fit
• Company values aligned
• Mutual Trust

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

● Kickoff meeting (1 hour) to assess goals and plan the build
● Collect current brand assets & logins
● Assess the sitemap, aesthetics, and functionality

● Collect & organize content (images and text) to the site template
● Customize your preferred homepage template
● Initial review/feedback session

● Build out the subpages, including: About, Services/What We Do,
Contact
● Integrate contact form, social media links, and mobile responsiveness
● Ensure proper indexing by Google & other search engines for SEO
● Final review session

● Review and finalize the website for launch
● Provide all necessary documentation for website management

Key Deliverable:

• Successfully launching professional website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were progress check-ins either via video chat or email. Since a lot of the work required my opinions and approval, there was a constant correspondence between myself and G&G Creative NYC. The constant correspondance demonstrated the progress. The fact that the project was completed ahead of my desired deadline demonstrated the success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

G&G Creative NYS was very organized in presenting the material in a timely manner. They took the reigns on the creative control, while still being mindful of my opinion. They met my needs, even those I didn't think I needed.

What was your primary form of communication with G&G Creative NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We've been working together for a long time so there is a sense of mutual trust. I knew that G&G Creative NYC were the perfect fit because they share the same small business minded vision as myself. I believe we both strive to work with the same types of people, and they know how to attract that type of client through creative design and marketing.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

For the purposes of my project, I am very content with how the process unfolded and the eventual outcome. There is always room for improvement, but there was nothing of note that struck me as a weak point in their delivery.

BACKGROUND

Please describe your company and position.

I am the Founder of NLK Consulting

Describe what your company does in a single sentence.

We are a marketing consultancy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?
Create a visually appealing and user-friendly website to showcase our work and expertise.

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from G&G Creative NYC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

In less than two days, G&G created the customer-facing website for our business. With little guidance, Danielle took over my abysmal Squarespace website and optimized it with fresh branding, sleek components and a user-friendly interface. She created two beautiful versions with recommendations and best practices for each. 
Working with G&G Creative was a pleasure, not only because it was easy but also because of their deep expertise in their field. They fully grasped my vision, and I felt entirely confident in their work from the very beginning. They truly take the time to hear what you're looking for and deliver the creative of your dreams—but better. If you're looking for a creative partner to elevate your brand, G&G Creative should be your go-to.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the last two weeks since my website has launched, I have received more form fills and meeting requests than I had in the previous 3 months. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

G&G Creative was extremely communicative with me for the duration of our project. Their communication was clear, with explanations of choices for each creative and recommendations for going with them. They delivered everything faster than and with more options than expected. 

What was your primary form of communication with G&G Creative NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are truly experts in this field. Not only did they deliver a beautiful website, but they really taught me something about the process that I will take with me as I continue to grow my business and expand on my site. I also appreciated how much they listened to my vision and truly heard what I sought. 

Are there any areas for improvement or something G&G Creative NYC could have done differently?

I loved working with them in every way. They were exemplary agency partners (and I have worked with many that were not great). 

BACKGROUND

Please describe your company and position.

I am the Marketing & Communications Manager of MacInnis Group

Describe what your company does in a single sentence.

We are a trusted and experienced electronic component independent manufacturers' representative organization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• Rebranding Overhaul from new logos/identity to redesigned website, business cards, web hosting, and digital content

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

G&G Creative provided a complete company rebrand-- from updating our logos to redesign of our company websites. They provided suggested content and new web functionality. They created a comprehensive brand guide and new visual identity. They also provided us with hosting services, ADA compliance, and legal website policies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We improved our online presence and overall perception in the markets that we served with a best in class image.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unequivocally the G&G team were attentive, responsive, and on-time through every step of the design and creation process.

What was your primary form of communication with G&G Creative NYC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were so impressed by G&G's insatiable appetite to learn every aspect of our unique business and their ability to develop a quick understanding of it's nuances.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

The team at G&G could not have been better in our eyes. They did everything that we asked, pivoted when necessary, and delivered creative results on time and within our budget.

BACKGROUND

Please describe your company and position.

I am the VP of Sales and General Manager of Jones Tech USA

Describe what your company does in a single sentence.

Manufacture of highly technical products for electronics, automotive, medical and consumer markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• Clear linkage to product and purchasing path
• Clear branding of our products
• Customer contact

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• WIllingness to adapt and creative energy.

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Discovery & Branding 
• Architecture 
• Content 
• Design 
• Development 
• Launch 
• Ongoing Support 
• Marketing 
• Kickoff 
• Reporting & Analytics 

Through surveys and meetings, we will gather all the necessary information to understand your business and goals. We will use this information to determine the best brand & look for your new web presence. We will determine the best way to organize your website and create a rough outline. We will collect, organize, edit, and migrate content for each page of the website. Our team will create comprehensive layouts to explore various design directions. 

As the client, you decide the best fit for the website. With all the necessary architecture, content, and design elements in hand we'll create the first working version of your website. After revisions and polishing, we will finalize the website and go through the launch checklist. Once the site is live, we will provide training on website management and assist you in resolving any issues that may arise. 

Once the site is live, we will have a kick-off to ensure our marketing strategy is in place based on goals, expected customer behavior, competitors, and industry specific keywords. We will share a weekly report featuring key metrics and insights from the advertising efforts. These reports will be accompanied by a bi-weekly or monthly call (depending on needs) to review campaign results and any action items. 

Summary: G&G met all deliverables and only stopped on going development based on intercal costs and limitations with content material of products. The plan will be to continue the development and add content marketing and campaighns as time goes by.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Web site access and increased organic and inorganic activity. 
2. Brand awareness 
3. FInd it and buy it

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% based on agreed timeline. Responsiveness is tied to energy, and they have plenty of it.

What was your primary form of communication with G&G Creative NYC?

Virtual Meeting

What did you find most impressive or unique about this company?

They are young, aggressive, and able to understand my needs and clear direction for short and long term plans.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

NONE

BACKGROUND

Introduce your business and what you do there.

I'm a DJ for a company that provides sound amplification and music entertainment services for all types of celebratory occasions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with G&G Creative NYC?

I was looking to enhance my online visibility and generate more inquiries for my business. Specifically, I wanted to explore a new way of presenting my services to better attract potential clients.

SOLUTION

What was the scope of their involvement?

G&G Creative NYC created a website and helped with my marketing and branding. They did an excellent job highlighting my services and presenting recommendations during our meetings that aligned with my best interests and specific needs.They also conducted independent research to provide more effective insights on how to market to new clients. Additionally, my website now includes previous customer reviews and external links to provide further information about my business. G&G Creative NYC helped me pick out which photos and videos to use on my website.

What is the team composition?

We worked with 2–5 teammates from G&G Creative NYC.

How did you come to work with G&G Creative NYC?

They were referred to me.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together in July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

If it wasn't for G&G Creative NYC, I wouldn't have a business. I'm sincerely grateful for their help in creating my website. My business is thriving, and I have received more inquiries than ever before thanks to G&G Creative NYC's work.The research and meetings we conducted were instrumental in getting my business off the ground. Since the website launched, the number of inquiries has continued to increase each month, and I'm currently earning more income than I ever thought possible. It's grown 100% more. The first year, I had 20–30 inquiries. The second year, I had three times more inquiries, and the year isn't even over.I've been reviewing our inquiry data and noticed that our current email volume has increased significantly. Compared to our first year, we're now seeing three to four times the number of inquiries.

How did G&G Creative NYC perform from a project management standpoint?

They delivered so fast and on time. They delivered sooner than I imagined.Our primary forms of communication were virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their team is truly dedicated, providing "all hands on deck" support and consistently exceeding expectations. If you're looking to increase your business's visibility, generate more inquiries, and present your brand tastefully, hiring them is a clear choice. They act as true partners, committed to helping you improve and transform your business. G&G Creative NYC would truly make you feel seen and heard, and they were instrumental in helping me accomplish my business goals.

Are there any areas they could improve?

I have zero complaints; I'm 100% happy with what they delivered.

BACKGROUND

Please describe your company and position.

I am the Owner of Phlow IV

Describe what your company does in a single sentence.

A concierge, mobile vitamin IV and wellness company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• To gain more clients
• To assist in designing and producing brand creatives
• Consult company for marketing strategies for events and campaigns

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

Referred to me

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

G&G revamped our website to better align with our brand, establish a strong brand voice, and improve functionality to quickly convert leads into clients. They also created high-quality creative assets and developed content for a successful marketing campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The campaign was successful resulting in bookings, increase website traffic, multiple leads, connections and generating numerous positive compliments on the marketing and creative execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time. They were always clear and realistic about deadlines. 

What was your primary form of communication with G&G Creative NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Its ability to make you feel like you are the only company it works for

Are there any areas for improvement or something G&G Creative NYC could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Co-Founder of GoldHue

Describe what your company does in a single sentence.

Helps product teams get unstuck by modernizing their operations and team behaviors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• Online presence
• Branding

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from G&G Creative NYC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Full website build + branding

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website creation and launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incredibly responsive and communicative, while delivering ahead of schedule.

What was your primary form of communication with G&G Creative NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our overall experience with the team was nothing short of fantastic. They demonstrated high-quality project management skills, maintaining clear and consistent communication throughout the project. Their friendly and professional demeanor made them a joy to work with, and their dedication to our project was evident in the quality of their work.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

None! Fantastic experience all around

BACKGROUND

Please describe your company and position.

I am the Cofounder and CEO of Lustre LLC

Describe what your company does in a single sentence.

Platform advocating for retired professional women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G&G Creative NYC to accomplish?

• Maintaining platform.
• Growing audience.
• Monitoring social media and events.

SOLUTION

How did you find G&G Creative NYC?

Referral

Why did you select G&G Creative NYC over others?

• Close to my geographic location
• Great culture fit
• Company values aligned
• Other

How many teammates from G&G Creative NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

G&G has for several years been responsible for maintaining our platform; growing our audience; advising us regarding new ideas; interfacing with independent contractors; managing a transaction to paid membership; and many other things that attend a growing online business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Launch of website
• launch of newsletter
• growing audience
• addressing outages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive, and delivered on time.

What was your primary form of communication with G&G Creative NYC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are a company addressing the interests of retired professional women. The women who run G&G are nowhere near retirement but they worked hard and successfully to understand what we wanted and needed, often anticipating our needs because we had little experience with the technologies we were using.

Are there any areas for improvement or something G&G Creative NYC could have done differently?

Cannot think of any.