Custom Software Development UX/UI Design
$10,000 to $49,999
June - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were on top of the project and understood the requirements."

Nov 17, 2025

Employee, Mountainy

Eric Dunion

Other industries
DuBois, Pennsylvania
51-200 Employees
Online Review
Verified

Genesys Softwares LLC developed a software solution for a 3PL firm. The team designed the UI/UX, created core client and pricing modules, integrated a WMS, synced order data, and built an invoice generator.

Genesys Softwares LLC helped the client achieve 100% accuracy in itemized order-level billing, cut invoice preparation time from hours to minutes, and eliminate manual spreadsheets and data entry. They also accelerated the client's payment cycle, improved visibility, and reduced billing disputes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Employee of Mountainy

Describe what your company does in a single sentence.

We're a third-party fulfillment provider for Shopify Brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genesys Softwares LLC to accomplish?

Automate weekly/monthly invoice generation.
Eliminate manual billing errors and save operational time.
Create fully itemized invoices grouped by Order ID.
Centralize client pricing models and billing rules.
Integrate ShipHero data into a clean billing workflow.
Sync invoices to QuickBooks automatically.

SOLUTION

How did you find Genesys Softwares LLC?

Referral

Why did you select Genesys Softwares LLC over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Genesys Softwares LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Milestone 1: UI/UX Design Completion
July 1 - July 21
Milestone 2: Core Client & Pricing Modules Ready
July 22 - August 11
Milestone 3: WMS Integration + Order Data Synced
August 12 - August 25
Milestone 4: Invoice Generator + QuickBooks Sync
August 26 - September 8
Milestone 5: Final UAT & Polish
September 9 - September 23QA and Launch: 30th September.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced invoice preparation time from hours to minutes.
100% accuracy in itemized order-level billing.
Eliminated manual spreadsheets and data entry.
Faster payment cycle due to clean, consistent invoices.
Improved visibility into client pricing and historical invoices.
Reduced billing disputes from clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absoluetely, they were on top of things from start to finish. I was the one holding the project up, not them!

What was your primary form of communication with Genesys Softwares LLC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their attentiveness. They were on top of the project and understood the requirements, and whatever they did not understand, they asked about. I have never felt more confident that what they were building was going to be a success.

Are there any areas for improvement or something Genesys Softwares LLC could have done differently?

Maybe ask more questions just to understand more of the pain points as to why we are doing the project but thats on me to also tell them what I need out of it.

RATINGS

5.0

Web Development
Confidential
Oct. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Genesys Softwares LLC is highly considerate about our needs.”

Jan 29, 2026

Creative Director, Craft Music

James Craft

Arts, entertainment & music
91202 Glendale, CA
51-200 Employees
Online Review
Verified

Genesys Softwares LLC has built an online music education portal for a music instruction company. The team has created a scheduling system, notifications, teacher and student pages, and a subscription system.

Genesys Softwares LLC has reached almost all the milestones in the SOW and has implemented other functionalities per the client's request. The team is highly responsive and considerate about the client's needs. The client is constantly testing the platform and sharing results with the team.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Craft Music, an online music instruction company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genesys Softwares LLC to accomplish for your company?

We needed Genesys Softwares LLC to build a one-stop-shop online music education portal. The platform needed to have video functionality, a booking system, a solid foundation with subscription options, and a modular system to add pages and create blogs.

SOLUTION

What was the scope of their involvement?

Genesys Softwares LLC has designed the platform on Figma and has implemented the design. The team has followed the SOW and has moved step-by-step into production after testing. Genesys Softwares LLC has also stress-tested the platform and has further tested the usage of the site. The team has created the scheduling system, notifications, teacher and student pages, a subscription system, a trial lesson system, and a payment system through Stripe.

What is the team composition?

We’ve worked with two members of Genesys Softwares LLC’s team.

How did you come to work with Genesys Softwares LLC?

We found Genesys Softwares LLC on Upwork. The team had high ratings, their pricing fit our budget, and they offered good value for the cost. Additionally, Genesys Softwares LLC was referred to me.

What is the status of this engagement?

We started working with Genesys Softwares LLC in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Genesys Softwares LLC is highly responsive, and the system is getting better and better. We’re not at 100% yet, but we’ll be there soon. The team has reached almost all the milestones in the SOW and has implemented other functionalities per my request. Genesys Softwares LLC is highly considerate about our needs. We’re constantly testing the platform, and the team is responsive to our notes. We use TaskGrid to share testing results and optimize the platform further.

How did Genesys Softwares LLC perform from a project management standpoint?

We haven’t delivered on time, but we’ve added functionalities and made some decisions along the way. It’s been an organic process, so delivering on time hasn’t been required. We communicate with Genesys Softwares LLC through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Genesys Softwares LLC’s availability, friendliness, skill sets, and ability to take my requests and bring them to fruition are impressive. This is my first time working with a development team, and I’m very pleased with the process.

Are there any areas they could improve?

No, there aren’t any.

RATINGS

5.0

Business Entity Name	Genesys Softwares, LLC
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	February 21, 2023
Status	Active
Last Updated	December 6, 2025
ID	7308383

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	December 6, 2025

Genesys Softwares LLC

Software, AI & Product Engineering Partner

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