Software, AI & Product Engineering Partner

Genesys is a software, AI, and product engineering company helping teams build, scale, and modernize production-ready systems.

Founded in 2013, we work with startups, scale-ups, and enterprises on SaaS platforms, AI-enabled workflows, eCommerce systems, and internal business applications. Our focus is on strong architecture, performance, and long-term maintainability so products scale without constant rewrites.

We are a 60+ person team of senior engineers, designers, QA specialists, and AI practitioners. In addition to client work, we build and operate our own SaaS products, giving us hands-on experience with real users, real data, and AI-driven automation in production environments.

Our work typically includes strategy and system design, UX and product design, and engineering, AI integration, and modernization. This covers API-first development, cloud deployment, performance optimization, and workflow automation.

Whether launching an MVP, adding AI to existing systems, or modernizing a legacy platform, Genesys delivers senior-led execution, clear communication, and measurable outcomes.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
50 - 249
Locations
Dhaka, Bangladesh
Year founded
Founded 2013
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 5 /5

What Clients Have Said

Genesys Softwares LLC offers competitive pricing with good value for cost, as noted by multiple clients. They were chosen for their budget alignment and high ratings, contributing to successful projects like automated billing and scalable platforms.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Software Development Packages

starting at $8,000/total

Overall Review Rating

5.0

Quality

5.0 /5
Schedule

5.0 /5
Cost

5.0 /5
Willing to Refer

5.0 /5

See all 2 Reviews

Genesys Softwares LLC Reviews

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Custom Software Development UX/UI Design
$10,000 to $49,999
June - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were on top of the project and understood the requirements."

Nov 17, 2025

Employee, Mountainy

Eric Dunion

Other industries
DuBois, Pennsylvania
51-200 Employees
Online Review
Verified

Genesys Softwares LLC developed a software solution for a 3PL firm. The team designed the UI/UX, created core client and pricing modules, integrated a WMS, synced order data, and built an invoice generator.

Genesys Softwares LLC helped the client achieve 100% accuracy in itemized order-level billing, cut invoice preparation time from hours to minutes, and eliminate manual spreadsheets and data entry. They also accelerated the client's payment cycle, improved visibility, and reduced billing disputes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Employee of Mountainy

Describe what your company does in a single sentence.

We're a third-party fulfillment provider for Shopify Brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genesys Softwares LLC to accomplish?

Automate weekly/monthly invoice generation.
Eliminate manual billing errors and save operational time.
Create fully itemized invoices grouped by Order ID.
Centralize client pricing models and billing rules.
Integrate ShipHero data into a clean billing workflow.
Sync invoices to QuickBooks automatically.

SOLUTION

How did you find Genesys Softwares LLC?

Referral

Why did you select Genesys Softwares LLC over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Genesys Softwares LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Milestone 1: UI/UX Design Completion
July 1 - July 21
Milestone 2: Core Client & Pricing Modules Ready
July 22 - August 11
Milestone 3: WMS Integration + Order Data Synced
August 12 - August 25
Milestone 4: Invoice Generator + QuickBooks Sync
August 26 - September 8
Milestone 5: Final UAT & Polish
September 9 - September 23QA and Launch: 30th September.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced invoice preparation time from hours to minutes.
100% accuracy in itemized order-level billing.
Eliminated manual spreadsheets and data entry.
Faster payment cycle due to clean, consistent invoices.
Improved visibility into client pricing and historical invoices.
Reduced billing disputes from clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absoluetely, they were on top of things from start to finish. I was the one holding the project up, not them!

What was your primary form of communication with Genesys Softwares LLC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their attentiveness. They were on top of the project and understood the requirements, and whatever they did not understand, they asked about. I have never felt more confident that what they were building was going to be a success.

Are there any areas for improvement or something Genesys Softwares LLC could have done differently?

Maybe ask more questions just to understand more of the pain points as to why we are doing the project but thats on me to also tell them what I need out of it.

RATINGS

5.0

Web Development
Confidential
Nov. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Genesys Softwares LLC is highly considerate about our needs.”

Jan 29, 2026

Creative Director, Craft Music

James Craft

Arts, entertainment & music
91202 Glendale, CA
51-200 Employees
Online Review
Verified

Genesys Softwares LLC has built an online music education portal for a music instruction company. The team has created a scheduling system, notifications, teacher and student pages, and a subscription system.

Genesys Softwares LLC has reached almost all the milestones in the SOW and has implemented other functionalities per the client's request. The team is highly responsive and considerate about the client's needs. The client is constantly testing the platform and sharing results with the team.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Craft Music, an online music instruction company. Craft Music is an online platform that connects students with professional musicians to discover, book, and attend one-to-one virtual music lessons. I am the founder of the company and oversee product vision, platform development, and overall growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genesys Softwares LLC to accomplish for your company?

We needed a scalable platform that would allow students to discover musicians, book and reschedule lessons, and attend secure virtual sessions, while also supporting payments, analytics, and long-term growth without performance or infrastructure issues.

SOLUTION

What was the scope of their involvement?

Genesys handled product design, UX/UI, and full-stack development. They worked closely with us to design and build a scalable online music learning platform, including musician discovery, booking and scheduling, secure livestream lessons, and backend optimization to support growth.

What is the team composition?

We’ve worked with two members of Genesys Softwares LLC’s team.

How did you come to work with Genesys Softwares LLC?

We found Genesys Softwares LLC on Upwork. The team had high ratings, their pricing fit our budget, and they offered good value for the cost. Additionally, Genesys Softwares LLC was referred to me.

What is the status of this engagement?

The project has been completed, and the platform is live and actively supporting students and musicians.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Genesys Softwares LLC is highly responsive, and the system is getting better and better. We’re not at 100% yet, but we’ll be there soon. The team has reached almost all the milestones in the SOW and has implemented other functionalities per my request. Genesys Softwares LLC is highly considerate about our needs. We’re constantly testing the platform, and the team is responsive to our notes. We use TaskGrid to share testing results and optimize the platform further.

Key Metrics:

Fully functional multi-role platform supporting students, instructors, and admins from day one.
End-to-end lesson lifecycle automation, reducing manual coordination between students and instructors.
Streamlined booking, scheduling and rescheduling workflows improving operational efficiency.
Scalable architecture capable of supporting future growth in users, lessons, and instructors.
Improved user experience through responsive design, real-time notifications, and integrated video lessons.

How did Genesys Softwares LLC perform from a project management standpoint?

We haven’t delivered on time, but we’ve added functionalities and made some decisions along the way. It’s been an organic process, so delivering on time hasn’t been required. We communicate with Genesys Softwares LLC through virtual meetings, emails, and messaging apps. Our relationship evolved into a trusted partnership as the platform grew in scope and complexity. Communication was consistent, and the team was proactive in addressing challenges and optimizing the system as new requirements emerged.

What did you find most impressive about them?

Genesys Softwares LLC’s availability, friendliness, skill sets, and ability to take my requests and bring them to fruition are impressive. This is my first time working with a development team, and I’m very pleased with the process.

Are there any areas they could improve?

There are no major areas for improvement. The team delivered consistently and adapted well as the project evolved.

What advice do you have for clients with similar needs to yours?

Come prepared with a clear product vision and be open to collaboration. Genesys is most effective when engaged as a long-term technical partner rather than only an execution resource.

RATINGS

5.0

Showing 1-2 of 2 Reviews

SaaS Product Development

We architect and develop full-stack SaaS applications with modern frameworks. Our process covers frontend, backend, APIs, databases, and cloud infrastructure. Optimized for scalability, security, and multi-tenant performance.

Small

For Startups & Early-Stage Founders

$8,000 /total

Project Type: MVP / Prototype / Small SaaS
Team Composition: 1 PM, 1 UI/UX, 1 Frontend, 1 Backend
Tech Stack: Next.js / Vue 3, Node.js / NestJS, PostgreSQL
UI/UX Design: Basic wireframes + Figma UI
Frontend Development: Core pages & dashboard
6 week delivery

Medium

For Growing Businesses & Funded Startups

$18,000 /total

Project Type: Growing SaaS App
Team Composition: 1 PM, 1 UX/UI, 2 Frontend, 2 Backend, QA
Tech Stack: Next.js + NestJS + Prisma + AWS
UI/UX Design: Full UI System + Interactive Prototype
Frontend Development: Advanced UI components, state management
12 week delivery

Large

For Enterprises & Tech-Driven Organizations

$40,000 /total

Project Type: Scalable Multi-Tenant SaaS
Team Composition: Dedicated PM, Tech Lead, Design Lead, 3 Frontend, 3 Backend, QA, DevOps
Tech Stack: Microservices + Kubernetes + CI/CD + Advanced Monitoring
UI/UX Design: Full Design System + Design Ops Support
Frontend Development: Complex workflows, role-based UIs
20 week delivery

Features	Small $8,000 /total	Medium $18,000 /total	Large $40,000 /total
Project Type	MVP / Prototype / Small SaaS	Growing SaaS App	Scalable Multi-Tenant SaaS
Team Composition	1 PM, 1 UI/UX, 1 Frontend, 1 Backend	1 PM, 1 UX/UI, 2 Frontend, 2 Backend, QA	Dedicated PM, Tech Lead, Design Lead, 3 Frontend, 3 Backend, QA, DevOps
Tech Stack	Next.js / Vue 3, Node.js / NestJS, PostgreSQL	Next.js + NestJS + Prisma + AWS	Microservices + Kubernetes + CI/CD + Advanced Monitoring
UI/UX Design	Basic wireframes + Figma UI	Full UI System + Interactive Prototype	Full Design System + Design Ops Support
Frontend Development	Core pages & dashboard	Advanced UI components, state management	Complex workflows, role-based UIs
Backend Development	Auth, CRUD, API layer	Multi-role RBAC, file storage, integrations	Multi-tenant architecture, analytics, background workers
Database	Single-tenant PostgreSQL	Optimized schema + relations	Scalable multi-tenant DB clusters
Integrations	Payment (Google/Stripe)	+ Email, Analytics, Notifications	+ External APIs, Webhooks, Custom Integrations
Deployment	Manual on VPS / DigitalOcean	Automated CI/CD + Staging	Cloud-native infra (AWS ECS / CloudFront)
Testing & QA	Basic QA pass	Manual + Unit Testing	Full QA Cycle + Load & Security Testing
Documentation	Basic Setup Guide	Developer & API Docs	Full Technical Docs + Admin Manual
Post-Launch Support	15 days bug fix	1 month support	3 months maintenance + SLA

Small $8,000 /total
Project Type	MVP / Prototype / Small SaaS
Team Composition	1 PM, 1 UI/UX, 1 Frontend, 1 Backend
Tech Stack	Next.js / Vue 3, Node.js / NestJS, PostgreSQL
UI/UX Design	Basic wireframes + Figma UI
Frontend Development	Core pages & dashboard
Backend Development	Auth, CRUD, API layer
Database	Single-tenant PostgreSQL
Integrations	Payment (Google/Stripe)
Deployment	Manual on VPS / DigitalOcean
Testing & QA	Basic QA pass
Documentation	Basic Setup Guide
Post-Launch Support	15 days bug fix

Medium $18,000 /total
Project Type	Growing SaaS App
Team Composition	1 PM, 1 UX/UI, 2 Frontend, 2 Backend, QA
Tech Stack	Next.js + NestJS + Prisma + AWS
UI/UX Design	Full UI System + Interactive Prototype
Frontend Development	Advanced UI components, state management
Backend Development	Multi-role RBAC, file storage, integrations
Database	Optimized schema + relations
Integrations	+ Email, Analytics, Notifications
Deployment	Automated CI/CD + Staging
Testing & QA	Manual + Unit Testing
Documentation	Developer & API Docs
Post-Launch Support	1 month support

Large $40,000 /total
Project Type	Scalable Multi-Tenant SaaS
Team Composition	Dedicated PM, Tech Lead, Design Lead, 3 Frontend, 3 Backend, QA, DevOps
Tech Stack	Microservices + Kubernetes + CI/CD + Advanced Monitoring
UI/UX Design	Full Design System + Design Ops Support
Frontend Development	Complex workflows, role-based UIs
Backend Development	Multi-tenant architecture, analytics, background workers
Database	Scalable multi-tenant DB clusters
Integrations	+ External APIs, Webhooks, Custom Integrations
Deployment	Cloud-native infra (AWS ECS / CloudFront)
Testing & QA	Full QA Cycle + Load & Security Testing
Documentation	Full Technical Docs + Admin Manual
Post-Launch Support	3 months maintenance + SLA

Our Story

Genesys Softwares is a full-cycle SaaS and enterprise software development company building scalable, high-performance products for startups and global brands. Founded in 2018, our 60+ engineers craft intuitive, secure, and future-ready systems—from SaaS platforms and enterprise tools to eCommerce and automation solutions. Guided by design excellence and precision engineering, we help businesses launch faster, scale smarter, and grow with confidence.

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Verified Client Reviews: 2

Overall Review Rating: 5

Source: Clutch

Last Updated: January 29, 2026

Business Entity

Business Entity Name	Genesys Softwares, LLC
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	February 21, 2023
Status	Active
Last Updated	December 6, 2025
ID	7308383

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	December 6, 2025

Learn More About The Clutch Verification Process

Locations (2)

Banasree Main Road Dhaka, Bangladesh 1212

21 - 30

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Craft Music

(1)

Craft Music Admin

Mountainy - 3PL Services for Shopify Brands

(1)

Eric Dunion

Additional Connections

(1)

Genesys Softwares LLC

Software, AI & Product Engineering Partner