Name: Genatec
Address: 10330 Chemin de la Côte de Liesse # 240, Montréal, Canada, QC, H8T 1A3, CA
Telephone: 514-855-1223
Price range: $150 - $199
Rating: 5.0

We help companies build resilient and robust IT.

Imagine how good you would be doing something for over 2 decades with 75 experts and over 1,500 customers.

You would be great.

We have been doing IT for a little more than that.

Constantly solving some of the toughest growth pains and challenges businesses face.

We understand complexity. We understand you.

Our core is built on long-lasting ties with customers and colleagues.

Working with us means working with people you can call family from the very first day.

We cherish curiosity.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
Montréal, Canada
Year founded
Founded 1998
Languages
Timezones

Service Lines

IT Managed Services: 50%
Cybersecurity: 25%
IT Strategy Consulting: 10%
CRM Consulting and SI: 5%
ERP Consulting and SI: 5%
IT Staff Augmentation: 5%

Select Focus Area

Cybersecurity focus

Cybersecurity Consulting: 15%
Identity & Access Management: 15%
Application Security: 10%
Breach Detection & Incident Response: 10%
Cybersecurity Expert Testimony: 10%
Digital Forensics & Auditing: 10%
Vulnerability Management: 10%
Dark Web Monitoring: 5%
Managed SIEM Services: 5%
Network Security: 5%
Threat/Attack Simulations: 5%

Digital and IT Strategy Consulting Focus

IT Assessment: 15%
IT Consolidation: 15%
IT Governance: 15%
IT Operations Management Consulting: 15%
Data Privacy Consulting: 10%
Digital Transformation: 10%
IT Service Management Consulting: 10%
Virtual CIO Services: 10%

IT Managed Services Focus

Help desk: 20%
Managed Software Application & Solutions: 20%
Disaster Recovery: 10%
Governance & Compliance Assessments: 10%
Security: 10%
Cloud Server Migration: 5%
Hardware: 5%
IT Budgeting: 5%
Managed Hosting Services: 5%
Network: 5%
Telecom: 5%

Industries

Manufacturing: 35%
Real estate: 35%
Business services: 5%
Financial services: 5%
Legal: 5%
Non-profit: 5%
Retail: 5%
Advertising & marketing: 3%
Telecommunications: 2%

Clients

Midmarket ($10M - $1B): 85%
Small Business (<$10M): 15%

IT Managed Services Cybersecurity IT Strategy Consulting

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Genatec is recognized for providing good value for cost, with clients noting that their pricing fits budgets and delivers quality service. They consistently meet deadlines and offer responsive support, leading to high satisfaction across various IT projects.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 6 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Genatec Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

High Client Satisfaction

Genatec consistently receives positive feedback for their services, with clients expressing high satisfaction and recommending them for ongoing IT management and support.
Strong Technical Competence

Genatec is consistently praised for their technical expertise, providing seamless IT solutions, and exceeding client expectations. Clients note their ability to handle complex IT challenges efficiently and professionally.
Excellent Communication

Genatec maintains clear and effective communication with clients, ensuring all deliverables and timelines are well understood. This contributes to the overall success of their projects.
Customer-Centric Approach

Genatec is recognized for their dedication to understanding client needs and providing tailored solutions. Their responsiveness and willingness to go above and beyond are frequently highlighted by clients.
Minor Billing Issues Noted

One client mentioned discrepancies in monthly billing and suggested improvements in documentation and user validation. This indicates a minor area for Genatec to enhance their billing transparency.
Impressive Professionalism

Clients are impressed by Genatec's professionalism and ability to deliver high-quality services. Their knowledgeable staff and commitment to client success are frequently highlighted.

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Genatec Reviews

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Cloud Consulting & SI IT Managed Services
Cloud Server Migration Managed Software Application & Solutions Hardware Network Other IT managed services Security
Confidential
July 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Genatec's efficiency and dedication to resolving issues quickly are impressive."

Mar 5, 2026

VP of Operations, MONDEV

Micheline Greco

Real estate
Montreal-Ouest, Quebec
11-50 Employees
Online Review
Verified

Genatec manages a real estate company's IT operations. The team is responsible for helping the client transfer their cloud and SharePoint, setting up firewalls, and installing cameras, servers, and laptops.

Genatec's efforts have helped the client have a seamless transition from their previous IT company. The team has a quick and effective turnaround time, and their project management is efficient. Moreover, Genatec respects timelines and communicates effectively via in-person meetings.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of operations at a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Genatec?

We needed help with IT services.

SOLUTION

What was the scope of their involvement?

Genatec has taken over our IT operations. The team has helped us transfer our cloud and SharePoint, install new hardware, set up our building’s firewalls, and install cameras. Genatec has also set up our servers and laptops.

What is the team composition?

We work with 2–5 teammates from Genatec.

How did you come to work with Genatec?

Someone referred Genatec to me. I chose them because they had high ratings, were referred to me, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in July 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Genatec has helped us have a seamless transition from our previous IT company. My staff hasn’t even noticed that we’ve transitioned to a new IT company. The transition has been so seamless that there’s been no downtime. Moreover, whenever we have issues, Genatec resolves them immediately. The team’s turnaround time is quick and effective.

How did Genatec perform from a project management standpoint?

Genatec’s project management is very efficient. We have a timeline, and they respect it. We haven’t needed any extensions. We communicate in person.

What did you find most impressive about them?

Genatec’s efficiency and dedication to resolving issues quickly are impressive.

Are there any areas they could improve?

They’ve met all my expectations and then some. Genatec has delivered what they promised.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Identity & Access Management Cloud Security Network Security
Confidential
May 2024 - Sep. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I appreciate how attentive and supportive our main IT contact is."

Sep 22, 2026

Admin Director & Co-Owner, Construction Company

Anonymous

Construction
Quebec, Canada
11-50 Employees
Online Review
Verified

Genatec conducted a security audit for a construction company. The team implemented security measures, including multi-factor authentication, firewall upgrades, endpoint detection, and endpoint monitoring.

Genatec enhanced the client's system security. The team met all deadlines, was readily available, and proactively followed up on next steps. The team understood the client's business and provided aligned solutions. Genatec's attentiveness and supportiveness were outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Admin Director, co-owner of a construction company

Describe what your company does in a single sentence.

Millwork & Laboratory installation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Review our internal IT infrastructure.
Enhance our network security.
Provide us with recommendations for continuous improvement.
Support

SOLUTION

How did you find Genatec?

Online Search

Why did you select Genatec over others?

Great culture fit
Company values aligned

How many teammates from Genatec were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially started with a security audit and proceeded step by step with the implementation of security measures to enhance our level of protection. This was done gradually over the first few months and years, including the implementation of multi-factor authentication (MFA), firewall upgrades, the deployment of Endpoint Detection and Response (EDR) solutions on workstations, and the addition of endpoint monitoring, among other measures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Security level of our system (%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met all agreed deadlines, were readily available, and proactively followed up with us regarding the next steps.

What was your primary form of communication with Genatec?

Email or Messaging App

What did you find most impressive or unique about this company?

I appreciate how attentive and supportive our main IT contact is. He takes the time to understand our business reality and guide us toward solutions that align with our needs and available budget.

Are there any areas for improvement or something Genatec could have done differently?

Monthly billing should automatically include a list of users for review and validation. We have noticed a few discrepancies in this regard over the past few weeks, and I believe it would be beneficial to have this information clearly documented and/or accessible through a client portal for easy reference and verification.

RATINGS

5.0

IT Managed Services
Hardware Network Other IT managed services Security
Confidential
Sep. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They go above and beyond to ensure the customer is happy."

Apr 7, 2026

IT Team Lead, Packaging Equipment Company

Anonymous

Manufacturing
Pointe-Claire, Quebec
51-200 Employees
Online Review
Verified

Genatec provides managed IT services for a packaging equipment company. The team has configured the client's network, helped install equipment, and facilitated the transfer of equipment from locations.

Genatec has delivered a functional, fast, and safe network. The team delivers on time and within budget. The project managers consult the client at every step and act as intermediaries between vendors and the client. The client also praises Genatec's knowledge and customer-centric approach.

BACKGROUND

Introduce your business and what you do there.

I’m the IT team lead at our company. We design, manufacture, and service advanced automated packaging and filling equipment and complete packaging lines for rigid containers. We serve industries such as food, beverage, pharmaceutical, and cosmetics worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Genatec?

We needed help modernizing, managing, and securing our network. We also needed help implementing high-value IT projects.

SOLUTION

What was the scope of their involvement?

Genatec handles arrangements with third-party vendors, helps plan the project, and offers their technical expertise to ensure the project is completed successfully and efficiently. The team has configured the network, helped install equipment, and facilitated the transfer of equipment from locations.

What is the team composition?

We work with 2–5 members of Genatec’s team.

How did you come to work with Genatec?

Someone referred Genatec to me. I chose them over other options because they were close to my geographic location, their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Genatec has delivered a functional, fast, and safe network. For example, we’ve migrated to a new facility with brand-new networking requirements and have been able to get the network configured. It’s running faster than ever, and we’re working together to reduce any potential downtime involved in this migration.

How did Genatec perform from a project management standpoint?

They deliver on time and within budget. The project managers consult me each step of the way and act as intermediaries between vendors. We communicate via email and messaging apps.

What did you find most impressive about them?

Genatec’s team is extremely knowledgeable and really cares for their customers. They go above and beyond to ensure the customer is happy and the project is delivered within the expected parameters.

Are there any areas they could improve?

I can’t think of anything for Genatec to improve.

RATINGS

5.0

Cloud Consulting & SI IT Managed Services IT Strategy Consulting
Azure Migrations Cloud Server Migration Digital Transformation IT Consolidation Managed Hosting Services Network Other IT managed services Website Maintenance
$10,000 to $49,999
May - July 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were always available for our questions."

Aug 5, 2025

Director of Marketing & Systems, Servomax

Mayssa Chidiac

Food & Beverage
Montreal, Quebec
51-200 Employees
Online Review
Verified

Genatec provided IT managed services for an office coffee services company. The team managed the client's IT infrastructure and migrated data from a physical server to OneDrive and Teams.

Genatec delivered the project on time, exceeding the client's expectations. The team strategized well and was highly responsive to the client's needs. Overall, Genatec provided exceptional services. The client experienced very few and manageable issues post-migration.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing and Systems of Servomax

Describe what your company does in a single sentence.

We offer office coffee services to businesses across Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Data migration
IT Managed Services
Data migration

SOLUTION

How did you find Genatec?

Existing clients

Why did you select Genatec over others?

Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from Genatec were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Genatec has been managing our IT infrastructure for years now and following a new business acquisition, we needed the help of their team to onboard new users and assets.

Key deliverables included (but not limited to):

Migrating all users' mailboxes into our domain
Configuring hardware for new users
Adding new users into our infrastructure
Providing the correct licenses
Migrating data from physical server to one drive, teams and sharepoint
Redirecting websites
Moving new domains into our Microsoft tenant
Delivering everything within a short timeline
Asistance with day-to-day inquiries and post-migration questions/issues

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the number of issues and severity post migration (very little and very manageable)
the ability to troubleshoot fast and efficiently following the migration
strategizing beforehand to make sure we thought of everything
User experience as a whole

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - even though we had to change the date twice, the team was always very flexible, thinking of solutions to help us meet our business goals. Everything was done on time and exceeded our expectations.

What was your primary form of communication with Genatec?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The fast response I would get from the team, especially Sergio and Farid. They were always available for our questions and I never felt like we were alone at any point throughout the journey. The service is exceptional.

Are there any areas for improvement or something Genatec could have done differently?

No :)

RATINGS

5.0

"Peace of mind that our IT needs are being taken care of by a reliable partner"

IT Managed Services Other IT Consulting and SI
$10,000,000 +
Jan. 2013 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The communication was clear, and the execution was stellar."

Nov 24, 2022

Executive, GAME Trenchless Consultants

Anonymous

Other industries
1-10 Employees
Online Review
Verified

Genatec has been an integral part of an engineering consulting business. They've supported the client's IT needs — such as setting up telephone systems and firewalls — and helped them move locations twice.

Genatec has been an excellent IT partner; they've helped the client move into different locations with a seamless process. They've always started with a thorough discussion to ensure smooth transitions. Clients can expect a team that goes above and beyond to guarantee a successful engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the vice-president of an Engineering Consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Genatec?

Genatec was instrumental in setting up our business in 2013 and offering support though out the years. When we moved location (twice), they took care of all our needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Genatec.

Describe the project in detail and walk through the stages of the project.

Genatec assisted us in setting up all our IT needs including the VoIP telephone system and our Sonic Wall firewalls for our office set up in 2013. They were always present and helpful throughout the process.

How many resources from the vendor's team worked with you, and what were their positions?

Our initial contact in 2013 was Domenic and then Cam took care of our Sonic Wall needs. Genatec coordinated the wiring and IT setup within our office, then in 2015 when we moved to another location. They also assisted us again in 2020 when we moved back near our first location.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Each set up (initial one in 2013) and subsequent moves (2015 and 2020) was smooth and seamless. We never lost service or ability to use our IT services. For a small dynamic company like ours, their efforts were and still are greatly appreciated.

How effective was the workflow between your team and theirs?

Before beginning we had a discussion and came up with a plan to ensure a smooth transition. The communication was clear, and the execution was stellar.

What did you find most impressive or unique about this company?

They are able to guide us in all our IT needs and needless to say we believe that they are always providing ABCD service (Above and Beyond the Call of Duty).

Are there any areas for improvement or something they could have done differently?

For the time being, I do not know how they could possibly increase their level of service for our needs.

RATINGS

5.0

"Nothing to complain about."

IT Managed Services
Hardware
Confidential
Apr. - May 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They provided an outstanding quality of service."

May 14, 2026

CEO, E-Cargo Tarps

Kendrick Martin

Manufacturing
Quebec, Canada
11-50 Employees
Online Review
Verified

Genatec migrated an existing server for a load covering solutions company. The team configured the old server as an on-site backup and set up the new server to receive a new ERP system.

Genatec completed the project seamlessly, with zero downtime or business interruptions. The team was highly responsive, efficient, and trustworthy. They delivered on time and within budget. The client was impressed with Genatec's technical competence and professional approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of E-Cargo Tarps

Describe what your company does in a single sentence.

E-Cargo Tarps Design, Manufactures & Distributes, Industry Leading Load Covering Solutions ( Tarp Systems)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Replace existing server
Configure a back-up server
Prepare for the installation of a new ERP

SOLUTION

How did you find Genatec?

Referral
Other

Why did you select Genatec over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Other

How many teammates from Genatec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Migrating our existing server to a new server
Configuring the old server as an on-site back-up
Configuring the new server to receive a new ERP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Absolutely seamless transition from one server to another with ZERO downtime or business interruption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely on time and within budget!
The TEAM responded to ALL OUR NEEDS
The Absolutely exceeded our expectations
FLAWLESS execution

What was your primary form of communication with Genatec?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Extremely competent technically
Highly trustworthy
Efficient, on-time and on budget
They provided an outstanding quality of service, FLAWLESS execution, VERY PROFESSIONAL.

Are there any areas for improvement or something Genatec could have done differently?

Keep up the great work!

RATINGS

5.0

"Genatec is simply the BEST IT Service Provider we have ever seen!"

Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
Jan. 2024 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"Their problem-solving skills and advice have been invaluable."

Sep 17, 2025

Executive VP, Momentum Distribution Inc

Jean Cloutier

Sports
Brossard, Quebec
11-50 Employees
Online Review
Verified

Genatec provides ongoing IT support for a sporting goods and apparel distribution company. The team has upgraded the client's IT infrastructure and improved the security of their systems.

Genatec has done a great job of ensuring the client's network runs smoothly, resulting in user satisfaction and zero cyber attacks. The team has delivered the project on time and is always available and willing to lend a helping hand. Their knowledge and technical skills have also stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive VP of Momentum Distribution Inc.

Describe what your company does in a single sentence.

Sporting Goods and Apparel distribution in USA and Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Use Genatec as our IT Department
Upgrade our IT infrastructure
Improve Security related to our systems

SOLUTION

How did you find Genatec?

Referral

Why did you select Genatec over others?

High ratings
Great culture fit
Referred to me

How many teammates from Genatec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company has been using Genatec for IT support for several years and they are great. Always available and quickly reachable, their problem-solving skills and advice have been invaluable. They are our IT department and we consider them part of our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Network running smoothly

Users are satisfied

No cyber attack and good security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management always available to intervene if needed in urgent cases.

Project was delivered on time and on budget

What was your primary form of communication with Genatec?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Great Culture

Competence and knowledge

Are there any areas for improvement or something Genatec could have done differently?

Nothing I can think of

RATINGS

4.5

Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Aug. 2024 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Genatec is very friendly, responsive, and flexible."

Nov 27, 2024

Executive Director, Environmental Company

Anonymous

Other industries
Quebec, Canada
1-10 Employees
Online Review
Verified

Genatec provides cybersecurity and managed IT services for an environmental company. The team has conducted an IT audit, made recommendations to improve security, and provided Microsoft training.

Thanks to Genatec's support, the client's employees have increased their familiarity with IT tools. The team has also helped the client increase the number of accounts using two-factor authentication. Genatec meets deadlines and is responsive and easy to reach via Microsoft Teams, email, or phone.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Director of an environmental company.

Describe what your company does in a single sentence.

Represents indigenous rights in wildlife management and research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Improve our cyber-security
Centralize our device management
Assist with IT questions from staff
Manage our IT

SOLUTION

How did you find Genatec?

Online Search

Why did you select Genatec over others?

High ratings

How many teammates from Genatec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They did an IT audit, made recommendations to improve security and overall management.

Then they helped us to implement these changes, even giving our staff training on Microsoft suite.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employees had increased familiarity with the IT tools

Number of accounts using 2 factor authentication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, and easy to reach by teams, email, or phone.

They adapted to our needs, even meeting our team in person last minute for a training.

They delivered items on time, including a thorough audit.

What was your primary form of communication with Genatec?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Genatec is very friendly, responsive, and flexible.

Are there any areas for improvement or something Genatec could have done differently?

I can't think of anything at the moment, they have been doing a wonderful job.

RATINGS

5.0

Accounting ERP Consulting and SI IT Strategy Consulting
Sage Accounting & Implementation IT Assessment IT Consolidation
Confidential
Jan. - May 2023

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"They offered unique and accurate perspectives to help us."

Nov 3, 2023

Director, Les Aliments Kim Phat

Anonymous

Consumer products & services
Montreal, Quebec
51-200 Employees
Online Review

Genatec provided accounting and ERP system development services for a food products company. They set up an inventory management system to ensure smooth receiving, picking up, and shipping of items.

With Genatec, the company's migration to a new system was a success. The team accomplished the tasks on time. They communicated effectively via in-person and virtual meetings and email. Genatec's knowledge and accurate perspectives made them stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Les Aliments Kim Phat

Describe what your company does in a single sentence.

Kim Phat has always been a staple to the community and to offer the best of Asia through an ever-growing variety of Asian food products of the best quality, freshness and at the best possible price

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Create ERP and Accounting system

SOLUTION

How did you find Genatec?

Referral

Why did you select Genatec over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Genatec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A major change for the company from moving to homebase made accounting to full fledge SAGE300 accounting and ERP system. It was a major and much needed move for Company to ensure that we have the tools needed to move forward in today's digital society and business. Accounting and GL was set up for our warehouse and stores, along with an inventory management system. this is to ensure the process of receiving and picking and shipping was moving in the right direction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Move to new system was a success but still need to tweak the system to help us move in correct direction that we hope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have different project phases, such as analysis of current policy's and how to apply to new sage system - was done on time. Implementation took some time and was within time allocated. Right now, we are going to a new project soon to make the warehouse to keep better inventory and better business processes.

What was your primary form of communication with Genatec?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They have very knowledgeable people in all facets of the new Sage system and business practice that we are in. They offered unique and accurate perspectives to help us in our transition to a new system.

Are there any areas for improvement or something Genatec could have done differently?

Yes, we still need help to developed WMS and importing procedures.

RATINGS

5.0

IT Managed Services
Hardware Help desk
Confidential
Feb. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver on time and are very clear on the process."

Oct 30, 2023

Controller, Specialized Contractor

Anonymous

Other industries
Laval, Quebec
1-10 Employees
Online Review

Genatec provides IT support for a specialized contractor. Their work includes setting up hardware and offering on-site and remote support.

Genatec has helped the client save time and receive IT services at a lower cost than expected. The team delivers items on time and has a very clear process established. Moreover, their availability, quick responses, and transparency are outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Controller of a construction company

Describe what your company does in a single sentence.

Specialized contractor in the civil construction industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genatec to accomplish?

Support

SOLUTION

How did you find Genatec?

Referral

Why did you select Genatec over others?

Pricing fit our budget
Referred to me
Company values aligned

How many teammates from Genatec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided hardware setup and onsite and online support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Limited down times and lower than expected costs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver on time and are very clear on the process

What was your primary form of communication with Genatec?

In-Person Meeting

What did you find most impressive or unique about this company?

The availability, quick responses and transparency

Are there any areas for improvement or something Genatec could have done differently?

RATINGS

5.0

Showing 1-10 of 16 Reviews

Our Story

We are Genatec, a Canadian IT team of 83+ experts with over 20 years of experience supporting SMBs across Canada. Our mission is to simplify IT so businesses can grow with confidence and reduce costs. We help organizations stay operational, secure, and ready to grow through managed IT services, cybersecurity, consulting, infrastructure, and Apple/SaaS solutions. Our clients count on 24/7 support, fast response times, and a proactive, hands-on approach.

Premier Verified means Clutch independently confirmed Genatec is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 12 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 12

Overall Review Rating: 5

Source: Clutch

Last Updated: September 22, 2026

Business Entity

Business Entity Name	Genatec Inc.
Source	Registraire des enterprises Quebec
Jurisdiction of Formation	Canada
Date of Formation	February 23, 1998
Status	Active
Last Updated	July 9, 2023
ID	1147470760

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (1)

10330 Chemin de la Côte de Liesse # 240 Montréal, Canada H8T 1A3

101 - 150

Contact Genatec

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MONDEV

(1)

Micheline Greco

Additional Connections

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Genatec

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We help companies build resilient and robust IT.

5 Languages that we service

2 Timezones that we service

1 Locations

Services

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What Clients Have Said

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Reviews

Genatec Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction

Strong Technical Competence

Excellent Communication

Customer-Centric Approach

Minor Billing Issues Noted

Impressive Professionalism

Reviews mentioning:

Genatec Reviews

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Managed IT Services for Packaging Equipment Company

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Managed IT Services for Office Coffee Services Company

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Ongoing IT Support for Engineering Consulting Business

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Server Migration for Load Covering Solutions Company

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IT Managed Services for Sporting Goods & Apparel Company

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Cybersecurity & Managed IT Services for Environmental Co

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ERP & Accounting Services for Food Products Company

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