Funnel Intelligence Group

BACKGROUND

Please describe your company and position.

I am an executive at ESL Study Canada

Describe what your company does in a single sentence.

ESL Study Canada provides personalized English language instruction in Toronto for learners at all levels, offering small group and one-on-one classes to help students improve their English skills and prepare for exams like IELTS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funnel Intelligence Group to accomplish?

• I hired Funnel Intelligence Group to reduce my ad costs, improve targeting and conversions, and scale my Google and Meta ad campaigns while increasing overall revenue and brand visibility.

SOLUTION

How did you find Funnel Intelligence Group?

• Referral
• Other

Why did you select Funnel Intelligence Group over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Funnel Intelligence Group was responsible for the complete planning, execution, and optimization of Google and Meta advertising campaigns. The scope of work included in-depth keyword research, audience analysis, and campaign structuring to ensure efficient ad spend and higher-quality traffic. They implemented precise targeting and retargeting strategies using age, gender, location, and interest-based filters to reach the most relevant audience segments.

Key deliverables included ongoing campaign setup and management, ad creative optimization, conversion tracking, performance monitoring, and cost optimization to reduce cost per lead and improve ROI. They also provided clear reporting and strategic explanations, outlining the rationale behind each decision and expected outcomes. Overall, the deliverables focused on increasing conversions, improving brand visibility, and driving measurable revenue growth through data-driven advertising strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across key performance metrics. Ad costs were significantly reduced through optimized keyword selection and refined audience targeting, while conversion rates improved due to effective targeting and retargeting strategies. Overall revenue increased as a direct result of higher-quality traffic and better-performing campaigns, and the brand experienced greater visibility and reach across Google and Meta platforms. These outcomes clearly demonstrated improved ROI, stronger campaign efficiency, and sustainable growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured, transparent, and highly responsive. All campaign setups, optimizations, and updates were delivered on time, and any changes were implemented quickly based on performance insights. What stood out most was their communication style, they didn’t just execute tasks, they clearly explained why certain keywords, audiences, or targeting settings were adjusted and what impact those changes would have.

Whenever I had questions or needed refinements around targeting, budget allocation, or retargeting strategies, they responded promptly and adapted the campaigns without delay. This proactive and explanatory approach made the entire process feel collaborative and well-managed, reinforcing the sense that they were a true digital partner invested in my growth.

What was your primary form of communication with Funnel Intelligence Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Funnel Intelligence Group was their combination of strategic expertise and transparency. They don’t just run ads and report numbers, they clearly explain the reasoning behind their strategies, from keyword selection to audience targeting and retargeting, and set realistic expectations for results. That level of clarity and education is rare.

They genuinely approach the work as a partnership, not just a service. Their focus on reducing ad costs while increasing performance, along with their proactive communication and data-driven decision-making, made them stand out as a team that truly cares about long-term growth rather than short-term wins.

Are there any areas for improvement or something Funnel Intelligence Group could have done differently?

Since the project is still ongoing, it’s hard to point out any significant areas for improvement. So far, the process has been smooth, communication is clear, and their strategies are showing positive results. As the project progresses, I look forward to seeing continued insights and optimizations, but overall, the experience has been excellent.

BACKGROUND

Please describe your company and position.

I am the Executive of Soyee Chew Acupuncture

Describe what your company does in a single sentence.

Soyee Chew Acupuncture is a wellness clinic in New Jersey that provides professional acupuncture treatments to help with pain relief, stress, and overall health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Funnel Intelligence Group to accomplish?

• Moderate User Interface
• Revive User Experience

SOLUTION

How did you find Funnel Intelligence Group?

Referral

Why did you select Funnel Intelligence Group over others?

Referred to me

How many teammates from Funnel Intelligence Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete website design revamp, SEO friendly content of the website, Basic branding elements.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was struggling with a website that looked okay but never really felt connected to my audience. Even though I have my own in house design and development team, working with Funnel Intelligence Group and their development team brought a fresh perspective that completely transformed my design sense. They didn’t just redesign pages. They immersed themselves in my brand and walked through the site as if they were my customers. That perspective completely changed how my website works.

They suggested changes me and my team wouldn’t have thought of. Subtle adjustments in navigation, smarter placement of buttons, and a layout that naturally guides users through the most important actions. Every recommendation came with a clear explanation, and they were open to testing ideas until it felt just right.

The end result isn’t just a sophisticated website. It feels alive. Visitors find what they need faster, engage more, and the overall experience feels seamless. It feels like the website finally speaks to my audience. Working with them felt less like hiring an agency and more like collaborating with a team that truly cares about how my users interact with my brand. I can’t recommend Funnel Intelligence Group enough for anyone serious about crafting an exceptional digital experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid, everything was delivered on time and they kept me updated without me having to ask. Whenever I needed something or had a question, they responded quickly and adjusted things based on my needs. Super easy to work with.

What was your primary form of communication with Funnel Intelligence Group?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Funnel Intelligence Group was how deeply they understood my brand and my customers, even more than some in-house teams. They didn’t just redesign pages; they looked at the whole experience from a user’s point of view. Their ability to spot things my own team missed, suggest smart improvements, and explain the reasoning behind each change really stood out. It felt like working with a partner who genuinely cared about creating the best version of my website, not just completing a project. 

Are there any areas for improvement or something Funnel Intelligence Group could have done differently?

If anything, the only area for improvement would be even more frequent check-ins during the early stages, just to align ideas faster. But overall, their communication and delivery were strong, and nothing disrupted the project. Everything else went smoothly and exceeded my expectations.