Frenchy Digital LLC

BACKGROUND

Introduce your business and what you do there.

I’m the owner of We Find Your Insurance, an insurance company. We help customers find their life and annuity insurance that fits their situation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Frenchy Digital LLC to accomplish for We Find Your Insurance?

We wanted to create a website fairly quickly. Our timeline was restrained, and since I’ve known Chris (CEO) and Frenchy Digital LLC for years and have known their work, especially when it comes to web and AI development, it was basically a no-brainer. Our main goal was to have this website be a solid lead generation opportunity for us.

SOLUTION

What was the scope of their involvement?

Frenchy Digital LLC has handled the custom theme design and development tailored to our brand. They’ve built it on WordPress and have written and published hundreds of location-specific insurance articles and city hub pages across multiple states, including Connecticut and California. They’ve also given us SEO and technical optimization lead generation. They use yeXt and Yoast SEO setup. They’ve also done WordPress plugin development and built the AI agents using Retool AI. The entire aspect of the website has been built from scratch using HTML and the WordPress CMS system. The AI agent has been built through Lovable and then connected to Retool AI. Frenchy Digital LLC has handled everything from concept to launch.

What is the team composition?

We’ve worked with 2–5 teammates from Frenchy Digital LLC.

How did you come to work with Frenchy Digital LLC?

They were referred to me. I chose them over other options because they had high ratings and were close to my geographic location.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working with them in December 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gained over 100,000 impressions on Google, and our website traffic is gaining traction of at least 10% every one and a half months. Through Frenchy Digital LLC’s work, we’ve generated over $5 million worth of leads, and the number continues to grow. We’re tracking the website traffic through in-house analytics via Google Analytics (GA4).

How did Frenchy Digital LLC perform from a project management standpoint?

Frenchy Digital LLC’s project management style is about overdelivering. They’ve not only been able to create a website within 72 hours and start building our SEO from day one but have continuously been partners that I’m proud to speak of.

What did you find most impressive or unique about them?

I’m impressed by their speed to production and the thoroughness of their communication.

Are there any areas they could improve?

Frenchy Digital LLC likes to create features sometimes that I don’t necessarily approve of, but the goal is to have a better UX, so I understand why they do it. In terms of feedback, I’d recommend them not to build features without first getting them completely approved. However, they know what they’re doing, and I have confidence in them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an interior design company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital LLC?

We needed help with web design and development.

SOLUTION

What was the scope of their involvement?

Frenchy Digital LLC developed and designed our website. We initially met to discuss our website needs, during which they showed us samples of some successful website designs they had completed. I compiled content and photography to demonstrate my portfolio and services and provided them with some content from previous documentation I had. They then put together a draft based on that conversation.

After that, we had a round of edits. We worked closely together, emailing back and forth until the website went live. They also walked me through how to make updates independently, which gave me the autonomy to make changes. As my product portfolio continues to grow, I need access to make changes to my services, photography, and other parts of it.

Their team used Webflow to develop the website.

What is the team composition?

We worked with 2–3 teammates, including Jasmine and Chris. I also received email updates from another team member.

How did you come to work with Frenchy Digital LLC?

I met Jasmine at the building I used to live in, where there were many young professionals. I looked through their previous projects and spoke with Jasmine and Chris. I understood how their business was structured and how they worked with their clients. I thought it was essential that they were a husband-and-wife team focused on their clients and trying to meet their needs.

How much have you invested with them?

We spent about $20,000.

What is the status of this engagement?

We worked together from June–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built my website around user integration, making it intuitive for clients to find information. The biggest thing with a website is that you want people to be able to inquire easily, and they did an exceptional job of making that easy for clients to do. 

My inquiries went up dramatically after the website was launched. Before, I didn’t have a way for clients to contact me for my services. Now, I receive 3–5 inquiries weekly.

How did Frenchy Digital LLC perform from a project management standpoint?

They delivered on time and within budget and communicated well. We used Notion and email to communicate and share documents.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Working directly with Chris and Yasmine was great. We met regularly, and they listened to my business needs. I felt comfortable having conversations with them. They understood the direction I wanted to take the site in and implemented it.

What did you find most impressive about them?

I had a great experience working with them. This was my first experience working with a web developer or designer, and they truly listened to my business needs.

Are there any areas they could improve?

I don’t think there’s anything they could've improved on.

Do you have any advice for potential customers?

Don’t be afraid to be honest; let them know what you’re looking for in a website and your business needs. For this project, they made me think about things besides the design and how to present my work, helped me capture what my clients need, and assessed what types of clients are out there.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of ClinicalEdify. Our company focuses on facilitating, streaming, and organizing the student onboarding process for nursing and allied health students for over 100 hospitals. We enroll students from more than 200 nursing and allied health schools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital?

Currently, platforms are available to assist schools in simplifying document submission to hospitals. However, there isn't a platform available to aid hospitals in this process.

Hospitals are burdened with a tedious, time-consuming document review process requiring more flexibility. I wanted to develop a platform that addressed the concerns and challenges that hospitals are meeting in outfitting much of their educators' work on student onboarding.

SOLUTION

What was the scope of their involvement? 

Frenchy Digital has been incredibly helpful in creating a customized dashboard for me. They use AWS for hosting.

The team is very accommodating in making necessary changes, especially since different hospitals have varying processes for onboarding students and processing clearance. Frenchy Digital organizes my files how I want and even provides additional services when necessary. 

I work with high-end hospitals or health systems that are desirable to nursing and allied health schools. The problem is the time it takes for the school and the hospital to clear them, as there is a lot of back-and-forth communication with the HIPAA and FERPA-compliant dashboard. 

With this cloud-based dashboard, the schools, hospitals, the student, and ourselves, the QA assurance arm, can communicate seamlessly without utilizing email, phone calls, and text messages. It reduces the time that everyone puts into the onboarding and clearance process. Additionally, it offers hospitals a secure solution against malware and hacking threats. The function isn't used for patients; therefore, integrating it is unnecessary.

Furthermore, we reviewed documents on the various health systems regarding what is collected and needed and the timeframes. For example, suppose a student is not cleared for health reasons or needs to provide more information about their reaction to certain vaccines. In that case, they must provide proof that we will verify before proceeding to the next step of the clearance process.

The health system wants something standard and set. The problem I encountered is that even though most of the documents are standardized, every single hospital will want the ability to have flexibility on what they do or how they onboard. Being able to offer that variation within the dashboard or identify a particular type of school or student is beneficial. 

What is the team composition?

I have worked with at least 3–4 team members who have met with me over Teams or Zoom. 

Yasmine (Co-Founder & Product Manager) and Chris (CEO & Co-Founder) have been very hands-on, which I appreciate, especially when dealing with demanding health systems. 

How did you come to work with Frenchy Digital?

Frenchy Digital is well-known among my circle of friends, and they come highly recommended. Chris and Yasmine got my vision and showed me how creating my own dashboard would benefit me long-term. They were more flexible with my needs, so I decided to go with them. 

How much have you invested in them?

After incorporating various components, we have increased the workforce on their end, resulting in a budget of $50,000 to $60,000.

What is the status of this engagement?

We began working with Frenchy Digital in September 2022, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I evaluate their responsiveness and the outcomes they deliver when I request specific tasks. Their service has been excellent. They provide a high ROI with speedy results, adaptability, and clear communication regarding the workload. They are also accommodating when I need to adjust expectations or add additional tasks. Overall, I am pleased with their delivery.  

We had an update a month ago with some minor issues. My staff realized it right away and contacted Frenchy Digital. Within 24 hours, those bugs were identified and cleared.  

We're still working on various filters I need for the hospitals and schools to see added value beyond the scheduling, clearance of students, and document housing. This added value has proven very effective in pitching the platform to health systems. 

How did Frenchy Digital perform from a project management standpoint?

Their service is superb, and I'm really happy. Yasmine provides me with accurate estimates on the amount of time, in terms of manhours, days, or weeks, required to execute a task. I haven't had any issues with something outrageous where it is beyond a couple of days from our agreed-upon timeline. 

We utilize Slack for communication and Google Docs for document sharing. The Frenchy Digital team has made themselves available to me over the phone and via text messaging. 

What did you find most impressive about them?

Frenchy Digital has a great group of professionals. As someone revolutionizing a very standard process that has been around since student hosting was a thing for hospitals, the team's flexibility to communicate through various communication channels and availability has been helpful. I never feel like they're avoiding or keeping me in the dark. 

Are there any areas they could improve?

During our initial collaboration, there was one team member whom I had difficulty reaching for a few days. However, it has been at least six months since that person was part of their team. That was due to an individual issue rather than a reflection of Frenchy Digital.

Do you have any advice for potential customers?

I recommend considering Frenchy Digital for your project. It's important to note that if your initial request evolves into something different, it may require additional time and financial investment to execute the vision entirely. This isn't a negative aspect but a necessary step toward achieving their desired outcome.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Pleasant Sounds. We specialize in organizing and promoting events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital?

With a tight timeline of 30 days, I needed to create a mobile-friendly e-commerce website to promote my events. 

SOLUTION

What was the scope of their involvement?

I initially gave them a Figma file I'd created to convey my needs visually. We worked together to enhance it because I'm not very knowledgeable about Figma or web development. 

The team integrated an e-commerce section into my website using Webflow and executed the MVP exceptionally. The web and mobile versions work seamlessly on both desktop and mobile. 

What is the team composition?

I mainly work with Yasmine (Co-Founder & Product Manager). She relays any information to the designer and is highly professional.

How did you come to work with Frenchy Digital?

My parents recommended Frenchy Digital to me; they've been working with them for about three years. I hopped on a call with Yasmine. She understood my vision, and there was good chemistry.

How much have you invested in them?

I've invested $12,000.

What is the status of this engagement?

I began working with Frenchy Digital in May 2023, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site accurately represents my company's services, and I’m completely satisfied with the results. They carefully considered my requirements and delivered what I hoped for, ensuring they met all my needs. Frenchy Digital is great at listening and understanding my needs perfectly. 

How did Frenchy Digital perform from a project management standpoint?

They're highly efficient. Communication is on point, and they consistently deliver the work I ask of them. There are no delays, and they adhere to everything I ask.

We use Google Meet for collaboration and Google Calendar for project management. In addition to these tools, we also communicate via email and text messaging. Yasmine kindly provided me with her cellphone number to make communication easier.

What did you find most impressive about them?

Their top qualities are their flexibility and their ability to listen to their client. Even though I didn’t like things about the first version, they were very receptive to my constructive criticism. They handled all the requested adjustments.

Are there any areas they could improve?

I don’t feel there is much they can improve on. They’re just what I am looking for in a web and app development company. I’m pleased with the quality of their work.

Do you have any advice for potential customers?

I recommend trusting the process. Be patient and speak your mind about your expectations from the project.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and CEO of OG Physique; we do online fitness training and fascial stretch therapy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital?

We needed help building our website and creating an intelligent hormone questionnaire to share prominent information with our clients and prompt them to explore our site further. We’d engaged multiple web developers to help us, and none of them could deliver the project, so we partnered with Frenchy Digital.

SOLUTION

What was the scope of their involvement?

I started by sharing a vague idea of my vision with Frenchy Digital. We discussed my goals, and I provided examples of other sites I wanted to draw inspiration from. Frenchy Digital created a logo based on our vision, and then they designed and built the website and customized it to fit my needs. They also added our pictures and videos to the website to make the landing page more engaging. Once they finished working on the site, they conducted keyword research and provided SEO services to improve our Google ranking.

Additionally, the team created a questionnaire with 16 questions and four multiple-choice answers per question. They integrated the questionnaire with the site’s landing page to prompt users to click on it. The website also allows users to purchase our online training and nutrition plans and book fascial stretch therapy services. Since launching the website, the Frenchy Digital team has continued supporting us with maintenance services. 

What is the team composition?

I’ve only worked with one teammate from Frenchy Digital.  

How did you come to work with Frenchy Digital? 

Frenchy Digital designed a website and built an application for one of my colleagues. I was impressed with the results and asked my colleague to connect me with them.  

How much have you invested with them?

We’ve invested about $10,000 in the partnership with Frenchy Digital.

What is the status of this engagement?

We started working with Frenchy Digital in June 2022, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Frenchy Digital has delivered a user-friendly, engaging website. Before working with them, I wasn’t making any money, and now I am, so I’m very happy. Frenchy Digital finished our website in two days when other service providers couldn’t deliver at all. They’ve given me exactly what I wanted, and I’ve greatly appreciated our partnership. 

We haven’t had any significant problems with the website since the team transitioned to working on maintenance. Since launching the site, we’ve faced one hacking incident, but the team handled the issue and got the site back up and running within a day. 

How did Frenchy Digital perform from a project management standpoint?

Frenchy Digital has excelled at managing our project. During the website development stage, they listened to me carefully and tried to understand what I wanted. They also worked efficiently and delivered the website much faster than we expected. The team has taken a customer-driven approach, which I’ve really appreciated. They’ve provided amazing value for the cost. We’ve primarily communicated via email and text. 

What did you find most impressive about them?

Frenchy Digital has been a very attentive and efficient partner. I’ve never had to wait on them to answer questions; they’ve consistently provided instant responses. 

Are there any areas they could improve?

I have nothing Frenchy Digital could improve on. 

Do you have any advice for potential customers?

I highly recommend Frenchy Digital for any website development or e-commerce projects. Tell them what you want, and be ready for them to deliver quickly. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a wellness company called Fairfax Training Club. We’re a globally represented brand that specializes in personal training, fitness, and corporate wellness.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital?

We wanted to build an app to focus on corporate and employee wellness and benefits. We hired Frenchy Digital to help design and develop a mobile and web application.

SOLUTION

What was the scope of their involvement?

We gave them our ideas, and we’ve been building the app together from scratch. Frenchy Digital helped us create the MVP, guiding us from the website to the mobile app. They’ve also put together a roadmap for taking us through the app's launch, including suggestions for SEO and marketing. 

The application has hundreds of fitness and wellness videos and allows users to receive feedback and data. Our company works with large tech companies and film studios, so it was important to us that we build something that could handle a high volume of users. The app is essentially a one-stop shop that offers everything in terms of wellness, fitness, and well-being.

There are two ends to the app, one for the manager, and the other for employees or any other user. When a user signs up on the website, they get an entire dashboard with personalized recommendations and other features. Our users can create their own events worldwide for any offices that they have, and they can book sessions and challenges. There is also a livestream function and Spotify integration on the app. 

We’re currently building a webstore where users can earn points to redeem them for merchandise. Frenchy Digital is offering maintenance and IT services for anything we need. We use Apollo.io for the livestreaming feature. 

What is the team composition?

We work with Yasmine (Co-Founder & CTO), a project manager, and a few other individuals. 

How did you come to work with Frenchy Digital?

We looked on Google for app developers and found a list of the top developers in LA. We reached out to all of them and eventually decided to go with Frenchy Digital. 

How much have you invested with them?

We’ve invested more than $100,000. 

What is the status of this engagement?

We started working together in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

On the first day we launched, we garnered around 100 users. Our overall goal is to get all of our clients and employees on the app eventually. Once the app goes public, it will be open to the individual user, which was also a goal of ours. We plan on having a lot of companies and individuals utilizing this app in the near future. 

We were under a time crunch, and needed to build an app quickly because our business wouldn’t function without it, and Frenchy Digital has been able to deliver fully for us. They took our design and brought it to life. 

How did Frenchy Digital perform from a project management standpoint?

They are very responsive and communicative. Any time that we need anything from them, they’re willing to help. We primarily communicate via Slack and Zoom. 

What did you find most impressive about them?

They’re incredibly patient, and they’ve guided us through the whole process. They’re thorough in their explanations, and have taken the time to make sure we understand what our next steps should be. Their work is very extensive, and they’ve done a fantastic job with everything. They take the time to understand what we’re saying and make sure they grasp it before moving forward. We’ll continue to work with them because they deliver over and over for us and charge fair prices. 

We’re a very small company and have to be very calculated in everything we do and where we put our resources. Frenchy Digital has been extremely understanding of that, and has helped us create something within those constraints. They’re incredibly personal, and we enjoy working with them. The results speak for themselves, and we’re very happy. 

Are there any areas they could improve?

We’re very satisfied, and the work has been seamless so far. 

Do you have any advice for potential customers?

Talk to them, and they will help you. We have no idea about technology, and they’ve been extremely patient and helpful. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of Janvier LA, a premium jewelry company in downtown Los Angeles. We specialize in engagement rings and custom jewelry. My role is to manage business operations and development internally and with external partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Frenchy Digital?

We tried implementing different requirements and modifications internally on our e-commerce website. However, we didn’t succeed. As a result, we realized that it would be more cost-effective to have an agency that specialized in e-commerce development.

SOLUTION

What was the scope of their involvement?

Based on our existing website, Frenchy Digital created wireframes and conducted an audit. Once we approved the wireframes they created, they presented the potential design of our platform. After that, they went ahead and started building our Shopify website. They developed custom features on our platform. They’re finished with building our website, and we’re still working with them as they upgrade our platform’s features.

What is the team composition?

We work with a full-time project manager and a developer.

How did you come to work with Frenchy Digital?

They were located in the same area as our company, and we chose them because it was better and more convenient to meet them. Above all, they offered competitive pricing and they told us they would be able to deliver our project in less than a month, which was faster than others.

How much have you invested with them?

We’ve spent $5,000 a month.

What is the status of this engagement?

We began working together with Frenchy Digital in October 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

With the new design that Frenchy Digital has implemented, we’ve been able to capture an average of 10 leads per day for one-to-one appointments or orders.

How did Frenchy Digital perform from a project management standpoint?

They’re very committed, and they’re good listeners. We also find them to be persistent and diligent. We have monthly calls to make sure that everything is going as planned, specifically in ensuring that the results we want to get delivered on time. We communicate using Slack for day-to-day communications and Zoom for video calls.

What did you find most impressive about them?

They’re very accommodating to our business schedule. Nowadays, that’s important because few companies are willing to be flexible. More importantly, they make things work.

Are there any areas they could improve?

No. We’ve only had minor issues.

Do you have any advice for potential customers?

Frenchy Digital is a great team and they’re very professional. If you don’t have a system in place for your business or customers, their team can create a system for you. In addition, it’s important to have one point of contact on your side to approve their work and to streamline the process, especially in implementing necessary edits or changes.

BACKGROUND

Please describe your company and your position there.

We are a mentoring and essay proofreading company designed to help improve college students’ lives by giving them access to a specific and personalized network of qualified students and recent graduates to help them succeed. I am the current CEO and founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Frenchy Digital, and what were your goals?

We hired Frenchy Digital to develop an innovative platform to create a network for college students to improve the education experience.

SOLUTION

How did you select Frenchy Digital and what were the deciding factors?

When we met the CEOs of Frenchy Digital, we instantly felt that they were qualified and experienced enough to trust them to deliver a great product. They showed great professionalism from the start and we connected with them very easily.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Frenchy Digital lived up to our expectations. The scope included email notifications, a payment system, an ambassador program, browser compatibility and styling and UX. They were very innovative and key to helping us come up with solutions and efficient strategies when needed.

How many resources from the Frenchy Digital team worked with you, and what were their positions?

Aside from the team of developers, we worked directly with Chris and Jasmine who are the CEO’s of Frenchy Digital.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They provided excellent service which we were extremely happy with and they gave us very helpful feedback on many different things such as UX, branding, design and marketing.

Describe their project management style, including communication tools and timeliness.

They have a very talented team that is passionate about what they do which helps them deliver their services in a timely manner.

What did you find most impressive or unique about this company?

They do great work that exceeds their clients’ expectationsThey go above and beyond to ensure that their clients are satisfied with the quality of work. They are always here to answer any questions and clarify any concerns that their clients may have.

Are there any areas for improvement or something they could have done differently?

Overall I am very satisfied with Frenchy Digital’s services and I would highly recommend them to anyone.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a Construction Contracting Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Frenchy Digital, and what were your goals?

Our website was a One pager on WIX and it was very obsolete. We wanted a website that could process payments, but also send invoices to prospects and clients. We also wanted a service that enables the users to sign documents sent after starting a project and for them to keep track of the works while we were constructing their property.

SOLUTION

How did you select this vendor and what were the deciding factors?

Frenchy reached out to us via LinkedIn. We liked how they went about telling us about their services and since we were looking to re-do our website to be mobile friendly, it was almost a pre-determined partnership. Zaid their salesman was incredibly helpful and very responsive so we liked that approach and felt like we could trust them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Step 1 after we signed with Frenchy we had a kickoff meeting. That’s where we gave them all our login info, godaddy details, and then they structered a game plan for the project and the milestones we would need to achieve in order to finish the project on time. We were in contact with Jasmine the whole time as she was the Technical Project Manager working with us.

She helped elaborate on what needed to be done in order for us to create the necessary content and also define the steps our clients would take when signing the forms or creating their special requirements for the construction jobs they’d want us to do. We basically left Wix and went with a more advanced Wordpress with Frenchy’s recommendations.

How many people from the vendor's team worked with you, and what were their positions?

We first came into contact Via Chris the Owner on LinkedIn, then we talked with Zaid their sales man, and then Jasmine the CTO who helped manage the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the quizz, our closing rate has increased by 20%! Our website’s user experience is also astonishing! Not only did Frenchy re-vamp the look and feel, but they created a whole entire new system for our customers to use when they want us to do construction for them. It’s way easier for us to create invoices and send them to our clients via this system and we are very happy to have the new lead generation quiz on our page to filter the customers who are serious and those who are not.

We are receiving only quality leads through the new website and are very happy that Frenchy even gave us a spread out payment plan to curve the cost of our development. We gave them feedback and they were always on top of things and making us super happy with the quality of the development that was delivered.

Describe their project management style, including communication tools and timeliness.

We communicated via email, and Zoom calls for meetings.

What did you find most impressive or unique about this company?

Frenchy took us by the hand and made the payments super easy on us even during COVID. We are very thankful by their flexibility and humanity.

Are there any areas for improvement or something they could have done differently?

None at all, keep it up Frenchy!

BACKGROUND

Please describe your company and your position there.

I am a partner and Director of a Medical Psychology Clinic that offers detoxification therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Frenchy Digital, and what were your goals?

We had An old System that was all through paper and nothing digital. Be it appointments, patient info, schedules of our physicians programs or even maintenance. That old system didn’t fit our growing needs in our Clinics model so we were looking for a firm to create a custom software that would help us save time with all of the procedures stated plus help us in automating our processes.

We had a very complex schedule that involves many doctors treating the same patient so that’s also why we needed an internal mobile app that is tailored to our needs. We also needed help with social media, we were paying different agencies and had no structure or visibility on what was really done. We needed to have just one partner that manages our accounts, ads, and website updates.

We also wanted to experience and build a virtual therapy methodology to treat patients for phobias, addictions, and anxiety.

SOLUTION

How did you select this vendor and what were the deciding factors?

Frenchy was referred to us via another clinic in Beverly Hills in which we know the owners. We scheduled multiple meetings with other vendors to estimate our costs with going with other providers and thought in the end we’d rather go with a young team that has a lot of experience and motivation to deliver results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When Frenchy took over management they introduced us to Jasmine the technical manager during our kickoff meeting. They asked to be added to our social media accounts as admin‘s to fully audit our accounts. They also asked our Go Daddy domain‘s logins and our word press login information in order to make sure that the app that they will creates will be easily integrated Into our current system.

This lasted a couple of weeks. After their audit was completed they filled in the missing information and connected the pixel data to our website from the social media in order to make sure tracking was optimized. They found so many issues with the current tracking system and gave us a report of what was done after the second week. Before they initiated the ads they had a meeting with us in order to confirm strategy, Ad copy, and creative.

They also re-branded our online image after the third week since we also had issues with our Google platform. Once the social media clean-up and ad campaigns were launched on Facebook and Instagram, they started working on our in-house app that would rely on React technology. We created the features together during a meeting with Jasmine and the technical team.

Once we defined all the technical aspects of the app they gave us a more detailed quote of how much it would cost in order for everything to be developed. They helped us define an MVP during that technical meeting. At first, they would develop the core features that we needed in order to structure our clinic's organization better and then the features that were not necessarily needed in the MVP.

So First we created a special scheduling system, calendar, and appointment booking system in order to already fix most of our organizational issues. The process of creating this special app and integrating it through react and WordPress took about three months in total. Since there are still features of the app that we did not create we are still ongoing with certain features but are pretty satisfied with the results already.

Frenchy helped us create also a virtual app that connects to the Oculus platform. The goal was to make a virtual reality experience for those who suffer from traumatizing events, phobias, and addictions. They brought all the materials needed and the machines so that our patients could use the system. They also helped our psychologists to create protocols for the patients using the software.

How many resources from the vendor's team worked with you, and what were their positions?

When we had our meetings in the beginning with Chris the owner who was present in order to help us structure our campaigns and set up of the accounts. Jasmine was our main point of contact in our collaboration with FRENCHY. She would be the one that would take our recommendations for the app and website and then she’d give it to her team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall We needed a team to help us test this new system and integrate that in the treatment process of our clinic and scale our ads. On the social media aspect they helped us get over 1M views on our ads, over 10,000 patientes booked through our integrated system using social media. We are able to take on average 30 more patients a day since our schedules are no longer hectic.

We had to hire 4 more Drs and psychologists since the number of patients has increased by more than 450% in the past year. With the video ads, they targeted everyone who had anxiety issues, depression, stress, and who were looking for 3-4 week detoxification sessions. The objective of these ads was for potential patients to watch at least 10s of the video and potentially send a message directly to the clinic and become a lead.

These results are as follows : Over 15,000 Likes 4,300 comments 9.100 Shares 1,797,000 views of more than 10s Meaning that almost 1M potential patients living in this local market, have seen these videos of the clinic. Frenchy started the publicities in late October 2019 but has consistently every month up until today have generated at least 300 leads a month in general. In all, they’ve generated over 4M dollars worth of traffic to this clinic since the beginning of our collaboration.

Describe their project management style, including communication tools and timeliness.

We communicated via slack, Zoom calls for meetings, and emails for progress reports.

What did you find most impressive or unique about this company?

Frenchy Digital is an exceptional partner and extremely knowledgeable in their fields vast through. Having extensive knowledge on Facebook ads, Google ads and even enterprise mobile app development was truly the fact that made us go with them and not other agencies that were only specialized in one aspect.

This gave us complete confidence in their abilities to deliver and thus we stay partners. Also the fact being that their team is young shocks us but gives us confidence in their drive to always bring new ideas to the table.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement for us, they’ve been exceptional.