Facet Interactive systemizes success through technology transformation —
Digital Transformation Strategy & Innovation: Assess & Remedy Digital Foundations.
Map Business Processes & Systemize Growth with Technology
Globally distributed team of engineers, automators, and digital strategists.
Open Source-centric in Development: Drupal, Laravel, WordPress, JS, dbt
Facet Interactive systemizes success through technology transformation — leading companies through accelerated analytics, automation, and development. We focus leveraging our global remote culture — pairing onshore talent with near- and off-shore teams in order to empower clients through strategic partnership, managed delivery, and technology transformation.
—Website Design & Development: We build digital media publishing portfolios for big brands, leveraging atomic design, component-driven development, and integrated DevOps for end-to-end website management.
—Web Application Development, Process Engineering: We build integrated applications and process engines to automate work delivery and help companies get more work done with a smaller workforce.
—Drupal, Laravel, WordPress, DevOps, JS Full-Stack Product Development: We support content management systems with integrated best practices and product strategy. ()
—Digital Strategy & Digital Transformation: We provide the backbone for our partners to build data-driven success engines.
—Data Management - DW, DL, BI: We use end-to-end data analytics to set up digital experiments.
—Quantitative Market Research: We qualify, build, and prove revenue streams focused on growth.
—Agile Process Design & Business Process Automation: We hypothesize, spec, and refine processes that teams adopt to build bridges of understanding between companies and customers.
—Boutique Systems Integrator for Customer Acquisition: We blend experience with product design, marketing strategy, and business intelligence to deliver integrated digital strategies.
Facet Interactive offers competitive pricing, with project costs ranging from $6,000 to nearly $1 million, reflecting strong value for various client sizes. Clients appreciate their transparency, responsiveness, and the quality of deliverables, often leading to measurable business improvements.
Facet Interactive's leadership is appreciated for their foresight and ability to anticipate potential problems, ensuring smooth project execution and client satisfaction.
Strategic Partner with Business Insight
Clients value Facet Interactive as a strategic partner, integrating technology with business models effectively. Their ability to identify opportunities for improvement and growth is highly praised.
Room for Improvement in Project Management Overhead
While Facet Interactive generally excels in project management, some clients noted high overhead costs related to managing internal resources, suggesting an area for potential improvement.
Responsive and Professional Web Development
Clients commend Facet Interactive for delivering functional, aesthetically pleasing websites on time and within budget. Their team is noted for professional communication and responsiveness throughout projects.
Innovative Marketing and Brand Development
Facet Interactive's marketing strategies have led to increased web traffic and valuable client conversions. Their process-oriented approach and creative solutions are crucial in developing unique brand identities.
Technical Due Diligence Expertise
Facet Interactive excels in conducting comprehensive technical due diligence, identifying key technical debt areas and providing actionable recommendations for post-acquisition improvements, enhancing system reliability.
Facet Interactive is rewriting and refactoring the code for a proprietary information management system. A key feature is sending automatically-generated emails.
The system's ability to send automatic emails to clients has improved dramatically since the engagement began. Facet Interactive's understanding of digital technologies helps them respond quickly to any inquiries or technical concerns that arise. They also offer useful tactical advice.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m VP of operations at Paladin Risk Management. We provide risk management services for construction companies and their insurance brokers.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Facet Interactive?
We created our own enterprise data management system when the company started. Our needs have changed as the years have passed. The amount of data we process has continued to grow, which has stretched its information management capacity. We realized about a year and a half ago that we needed help fixing it.
SOLUTION
What was the scope of their involvement?
Facet Interactive systematically reviewed our entire system. They're currently working with us to rewrite and refactor the code. They’re also enhancing our system so that it continues to grow with our needs. It serves as our proprietary information management system. It’s the tool we use to conduct our business internally, and our clients have access to it as well.
One key functionality they’ve worked on is the system’s ability to generate and send automatic emails to clients. There were issues with our clients receiving the emails, which was related to the code not being written properly for the number of projects. They're giving us more bandwidth and flexibility in the system to grow.
What is the team composition?
We work with several members of their team. We primarily work with two of their digital analysts, and they are using several offshore people for our project as well.
How did you come to work with Facet Interactive?
I think that our old programmer referred them, but that decision predates me.
How much have you invested with them?
We’ve spent $148,000 this year.
What is the status of this engagement?
I joined the project after it was already underway, but I believe it started mid-2017. The engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our clients are now regularly getting automatically-generated emails from the improved system. That’s the most tangible result of the work that they’re doing to retrofit and rebuild our system, so that it functions properly for the size and amount of information.
How did Facet Interactive perform from a project management standpoint?
They are really thorough in terms of communication. We have a weekly stand-up call with everyone who’s working on the project. They use an account management system that allows us to go in and check the status of our tickets. I can see an estimation of how many hours each part of the project is going to take and what level of priority it’s been assigned. They lay everything out in a clear manner so that I understand each step of our processes.
What did you find most impressive about them?
They’re good at predicting the next area of revision or restructuring needed for our system. They can tell which areas need support. Their ability to identify the problems within our system and respond quickly is commendable.
Are there any areas they could improve?
It sometimes feels like the projects take more time than they should. However, usually, any delay is due to them being so thorough. It also requires extensive testing anytime they make modifications to our system.
Any advice for potential customers?
It depends on what somebody needs in terms of specific projects. I appreciate their ability to communicate complicated concepts in terms that somebody without a technical background can understand.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Strategy for Global Delivery Partner
Digital Strategy
$10,000 to $49,999
Apr. 2014 - Jan. 2016
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
“They’re process-oriented and use technology to enhance their deliverables.”
Sep 4, 2018
Chief Success Officer, Axelerant Technologies
Michael Cannon
Verified
Other industries
Portland, Maine
51-200 Employees
Phone Interview
Verified
Facet Interactive designed, developed, and implemented an effective digital marketing strategy. Their efforts included redesigning a website, reviewing analytics, and producing scheduled web content.
Facet Interactive utilized sound marketing principles to sculpt a unique brand identity that drives lead generation. The revitalized website steadily doubled web traffic and enticed valuable clients. They’re trustworthy partners that develop processes to benefit all parties involved.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the chief success officer of Axelerant. We’re a delivery partner for agencies and enterprises regarding software development, quality assurance, and other IT-related services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Facet Interactive?
We hired them to aid our marketing strategy efforts by developing a more approachable brand identity.
SOLUTION
What was the scope of their involvement?
Facet Interactive developed a digital marketing strategy to better position our company towards software development firms and mid-sized marketing agencies. This included defining and executing a marketing plan. To do this, they redesigned some fundamental elements of our existing website and shaped the company’s new identity. Once the significant developments were complete, they helped us schedule future content releases and frequently reviewed analytics to refine our marketing strategy further. They also helped establish our brand guidelines and storytelling.
What is the team composition?
Jordan (CTO, Facet Interactive) and Peter (CEO, Facet Interactive) were our primary points of contact. They did a lot of the work themselves, but also allocated a designer and a content specialist to assist with various aspects of the project.
How did you come to work with Facet Interactive?
Jordan was the product owner for one of our clients. We collaborated with him on a project and enjoyed the experience. After developing a mutual trust with his team, he communicated to us that their expertise includes marketing. We considered several companies but ultimately chose Facet Interactive.
How much have you invested with them?
We spent between $25,000 and $50,000.
What is the status of this engagement?
This project took place from April 2014–2016. However, we still check in with them each month to discuss strategy execution.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Within a month of the new website’s launch, we experienced a 20% increase in business. This growth would continue each month for the following six months. Furthermore, the site’s overall traffic doubled over the past two years. These stats are impressive, but it’s more important to increase conversions from clients that meet our ideal customer profile. After a few months of working with Facet Interactive, we were pulling in 1–3 extremely viable leads each week.
How did Facet Interactive perform from a project management standpoint?
We both use Jira for project management tasks and have linked a communication tool between the two systems to keep them synced up with each other. We engaged in daily standups and utilized a scrum methodology to identify deliverables within each given work cycle.
What did you find most impressive about them?
They’re process-oriented and use technology to enhance their deliverables. While recognizing that marketing is a creative endeavor, they apply known principles to replicate success. They’re the kind of partners that we can grow with and I admire their ability to provide mutually beneficial results.
RATINGS
5.0
"We wish we had a similar relationship with our other clients and partners."
Quality
5.0
Service & Deliverables
"We started getting the brand recognition we were looking for."
Schedule
4.5
On time / deadlines
"They didn’t always adhere to the agreed upon schedule."
Cost
5.0
Value / within estimates
"They aren’t the cheapest firm available, but they’re worth the money we spent."
Willing to Refer
5.0
NPS
Adwords & SEO for Drupal Support Firm
Pay Per ClickSearch Engine Optimization
$50,000 to $199,999
Jan. 2016 - Jan. 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management goes beyond overseeing or maintaining the project; they want to be involved in the details."
Aug 23, 2018
Director of Digital Services, Drupal Connect
Anonymous
Verified
Other industries
Austin, Texas
11-50 Employees
Phone Interview
Verified
Facet Interactive assisted with an AdWords campaign and website rebranding through social media marketing and by creating and applying design concepts.
The communicative team made a noticeable effort to be involved in the project and make all interactions personable. Their campaigns have resulted in increased sales and higher search ratings.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the digital director and a project manager for a large portion of projects at Drupal Connect. We are mainly a Drupal website development and support firm, but we also provide our services for similar sites like Ruby, Magento, and WordPress.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Facet Interactive?
We needed help with our AdWords campaign and some website rebranding.
SOLUTION
What was the scope of their involvement?
Throughout both the AdWords and rebranding campaigns, Facet Interactive provided an outside perspective, created and implemented design concepts, and boosted sales initiatives. Additionally, they helped with social media marketing through blog development and content management.
What is the team composition?
We worked most directly with the CEO.
How did you come to work with Facet Interactive?
I’m not positive, but I believe it was through word of mouth.
How much have you invested with them?
We’ve spent about $120,000.
What is the status of this engagement?
We began working together in 2016 and the AdWords campaign finished about a year later in 2017. They still provide some services, like SEO. We also reach out to them sometimes when we have questions for our own clients.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Both the AdWords and SEO campaigns have dramatically increased our sales and search ranking.
How did Facet Interactive perform from a project management standpoint?
We mostly communicated through Slack or Zoom. However, they’re very flexible and would be able to use different online communication tools. We would also have phone calls or video conferences. They are very communicative and personable. Their project management goes beyond overseeing or maintaining the project; they want to be involved in the details.
What did you find most impressive about them?
Facet Interactive is very well organized and has an established workflow, which makes them easy to work with. We never had to ask them to do something twice. They make and maintain connections through video conferences, and have attended several Drupal conferences. They’re easy to get ahold of and meet with in person.
Do you have any advice for potential customers?
Have established business goals going into the project. If you’re able to clearly communicate your requirements, Facet Interactive can quickly create a realistic roadmap to help you achieve your objectives.
RATINGS
5.0
"The project as a whole went smoothly, and we still maintain a good relationship with them."
Quality
5.0
Service & Deliverables
"They were able to take our initiative and deliver positive results."
Schedule
5.0
On time / deadlines
"They give realistic estimates and timelines, which they stick to, and have a clear calendar that enabled us to easily set up meetings."
Cost
5.0
Value / within estimates
"We considered their hourly rate to be pretty high, however we saw a wonderful ROI."
Willing to Refer
5.0
NPS
"They are personable and responsive. I would definitely recommend them to people.
Business Consulting for Roofing Company
Business Consulting
Business Intelligence Consulting
+3
$10,000 to $49,999
July - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
I was impressed by their genuine desire to learn about our industry and business before making any recommendations.
Facet Interactive provided business consulting services for a roofing company. The team was responsible for conducting a comprehensive business analysis and strategic roadmap for the client.
Facet Interactive's data-driven approach led to a 15% monthly cost savings and projected 20% revenue growth. The team communicated effectively, was adaptive, and provided timely deliverables throughout the engagement. Facet Interactive's interest in understanding the client's business stood out.
BACKGROUND
Introduce your business and what you do there.
I am the Owner and a HAAG Certified Inspector at Signature Exteriors. We provide residential roofing and gutter services in the Charlotte, NC area, offering inspections, repairs, replacements, and insurance claim assistance with a focus on high-quality materials and personalized service.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish for Signature Exteriors?
We engaged Facet Interactive to conduct a bottom-up analysis of our existing business practices and provide strategic recommendations along with a roadmap for implementation.
SOLUTION
Can you describe the scope of work Facet Interactive handled for this project? Please include the main deliverables if you can.
Facet Interactive, led by Jordan, took an analytic approach to evaluating our competitors both locally and nationally to identify best practices and areas in our business that needed attention. The main deliverables included a presentation with detailed reports and a strategic plan.
How many team members from Facet Interactive were assigned to your project?
There were between two and five team members from Facet Interactive involved in our project.
How much have you invested with them?
We invested between $10,000 and $49,999.
How did you come to work with Facet Interactive?
Facet Interactive was a referral. We chose them due to their high ratings, excellent culture fit, competitive costs, and company values.
What is the status of this engagement?
We worked together from July to September 2025.
RESULTS & FEEDBACK
What were the measurable outcomes from your project with Facet Interactive that showed progress or success?
The outcomes were immediately reflected in our strategic marketing roadmap and a rebalancing of overhead, leading to long-term savings. We have seen a 15% overall cost savings on a monthly basis, and we anticipate a 20% increase in revenue as a result of the strategic implementation provided by Jordan and his team.
How would you describe Facet Interactive’s project management? Did they deliver on time?
The team communicated effectively, was adaptive, and met the projected deadlines throughout the engagement.
What did you find most impressive or unique about working with Facet Interactive?
I was impressed by their genuine desire to learn about our industry and business before making any recommendations. Their data-driven analysis considered industry elements we had not previously examined in over thirteen years of operation.
Are there any areas they could improve?
No, there aren't any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Automation Consulting Services for Financial Services Co
CRM Consulting and SIRobotics Process Automation
Automation Design
+1
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The people at Facet Interactive are wonderful and very sharp, which made the experience particularly impressive."
Oct 23, 2025
Principal, Caelus Financial
Andrew O’Neill
Financial services
Boca Raton, Florida
1-10 Employees
Online Review
Facet Interactive provides automation advisory, tech stack support, and digital asset education for a financial services company. The team helps scale the client's backend needs and with pipeline development.
Thanks to Facet Interactive's work, the client has seen revenue increases and efficiency improvements across several KPIs. The team excels at project management, delivers work on time, and demonstrates a high level of professionalism. Moreover, their teammates are smart and great to work with.
BACKGROUND
Introduce your business and what you do there.
I am the Principal at Caelus Financial, where we provide insurance and risk services as well as capital markets advisory for middle market firms and family offices.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish for your financial services advisory business?
We engaged Facet Interactive to provide automation advisory and full tech stack support and management. They also helped me understand digital assets and spaces in an easy to comprehend format.
SOLUTION
Can you describe the scope of work Facet Interactive handled for your project? Please include the main deliverables if you can.
Facet Interactive provided detailed consulting and phased planning for the digital scaling of my backend needs, as well as pipeline development and acceleration. Their deliverables included a revenue growth plan, refining and automation of sales and advisory workflows, software recommendations, and implementation of all of the above.
How many teammates from Facet Interactive were assigned to your project?
One person from Facet Interactive was assigned to my project.
How did you come to work with Facet Interactive?
We found them through a referral and networking efforts and chose them due to their great culture fit, good value for cost, aligned company values, excellent operators, and personable service.
What is the status of this engagement?
The project began in October 2023 and is still ongoing.
RESULTS & FEEDBACK
What were the measurable outcomes from your project with Facet Interactive that showed progress or success?
We saw increases in revenues and efficiencies across several key performance indicators as a result of the engagement.
How would you describe Facet Interactive’s project management? Did they deliver on time?
Facet Interactive managed the project well, communicating through both in-person and virtual meetings. They delivered their work on time and maintained a high level of professionalism throughout the engagement. We communicate via in-person and virtual meetings.
What did you find most impressive or unique about working with Facet Interactive?
The people at Facet Interactive are wonderful and very sharp, which made the experience particularly impressive.
Is there anything WPExperts could have done better or differently during the project?
No, there's nothing they need to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Event Management Company
Web Development
JavaScript
$50,000 to $199,999
Jan. 2013 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"Their responsiveness is impressive."
Oct 21, 2025
General Manager, Event Management Company
Ron Stephan
Verified
Arts, entertainment & music
Culver City, California
1-10 Employees
Online Review
Verified
Facet Interactive provides web development services for an event management company. The team updates and refines the client's website to enhance its professional appearance.
Facet Interactive has successfully delivered a functional website that meets the client's expectations. The team is responsive throughout the engagement, communicating via in-person and virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of Elvisware LLC
Describe what your company does in a single sentence.
Techncial Support - Evente Management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish?
Clean up a site for a client
SOLUTION
How did you find Facet Interactive?
Friends
Why did you select Facet Interactive over others?
Referred to me
How many teammates from Facet Interactive were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The were able to get a klunky site into a prefessional presentaiton.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The site actually worked... That was measurable.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
More or less - as advertised.
What was your primary form of communication with Facet Interactive?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their responsiveness is impressive.
Are there any areas for improvement or something Facet Interactive could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Web Design for Engineering Company
Web Design
Less than $10,000
September 2024
5.0
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
"We were impressed with their communication and professionalism."
Oct 7, 2024
Engineer, Engineering Company
Anonymous
Verified
Other industries
El Segundo, California
11-50 Employees
Online Review
Verified
Facet Interactive provided web design support for an engineering company. The team was responsible for updating and refining the client's current website.
Facet Interactive completed the project, and the client was pleased with the results. The team was informative and professional throughout the engagement. The professional team maintained excellent communication through virtual meetings and provided regular demos to ensure transparency throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Engineer of an engineering company
Describe what your company does in a single sentence.
Accident reconstruction and analysis of motor vehicle crashes.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish?
Website updates
SOLUTION
How did you find Facet Interactive?
longtimeassociation
Why did you select Facet Interactive over others?
High ratings
Good value for cost
How many teammates from Facet Interactive were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Updates and refinenment to our current website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of requested changes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Informative along the way with demonstrative views prior to publishing.
What was your primary form of communication with Facet Interactive?
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed with their communication and professionalism.
Are there any areas for improvement or something Facet Interactive could have done differently?
None
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Mktg Strategy, Web Dev & IT-Managed Services for CG Studio
IT Managed ServicesMarketing StrategyWeb Development
Confidential
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team is attentive, patient, and easy to understand."
Sep 10, 2024
Owner, Studio inHaus
Thomas Livings
Verified
Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified
Facet Interactive provides web development, design, and marketing services for a CG imagery and animation studio. The team is also responsible for designing and implementing the client's infrastructure.
Facet Interactive's work has led to better technical performance in the client's studio and less management stress. The team is attentive, patient, and easy to understand. Their knowledge and precision are impressive. They communicate via in-person and virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Studio inHaus
Describe what your company does in a single sentence.
CG imagery and animation for real estate.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish?
Infrastructure design and implementation
Strategy and action planning
Web
SOLUTION
How did you find Facet Interactive?
Referral
Why did you select Facet Interactive over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
New studio move
marketing
client handling and retention.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Better technical performance in studio. Less management stress.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great, very attentive and patient.
What was your primary form of communication with Facet Interactive?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Knowledge and precision. Easy to understand.
Are there any areas for improvement or something Facet Interactive could have done differently?
Don't think so.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Support for Nonprofit Organization
Custom Software DevelopmentIT Managed Services
Less than $10,000
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Great customer service on their end."
Nov 29, 2023
Director, Nonprofit Organization
Anonymous
Verified
Non-profit
Parkland, Florida
1-10 Employees
Online Review
Verified
A nonprofit organization has hired Facet Interactive for IT support for their platform.
Facet Interactive has provided complete IT support with great customer service. Facet Interactive is responsive to the client's inquiries and leads a communicative process. The client also praises the team's quick turnaround times.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a non-profit company
Describe what your company does in a single sentence.
Non profit organization that provides financial literacy to consumers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish?
IT Support
SOLUTION
How did you find Facet Interactive?
Referral
Why did you select Facet Interactive over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Facet has provided IT Support for our platform.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Complete IT Support, great customer service on their end, quick to respond to any issues, questions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive, communicative when needed.
What was your primary form of communication with Facet Interactive?
Virtual Meeting
What did you find most impressive or unique about this company?
Quick turnaround.
Are there any areas for improvement or something Facet Interactive could have done differently?
NA
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Financial Advisory Firm
CRM Consulting and SIIT Managed ServicesWeb Development
CRM Customer Support
+1
$50,000 to $199,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team is the best — deliveries are on time, and they're extremely responsive to our inquiries and requests."
Nov 15, 2023
President, Willis Consulting
Patrick Kelly
Verified
Financial services
Scottsdale, Arizona
11-50 Employees
Online Review
Verified
Facet Interactive provides managed IT services for a financial advisory firm. The team handles all of the client's IT needs, ranging from software and hardware maintenance to web development and hosting.
Since working with Facet Interactive, the client has seen improvements in terms of productivity, web traffic, and revenue. The team creates a seamless workflow through their timely deliveries and prompt customer support. They're also genuinely dedicated to ensuring a successful outcome.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Willis Consulting
Describe what your company does in a single sentence.
Financial Advisor Recruiting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Facet Interactive to accomplish?
IT Consultant
Build Website
SOLUTION
How did you find Facet Interactive?
Referral
Why did you select Facet Interactive over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Facet Interactive were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have turned our entire IT department over to Facet Interactive. Facet Interactive does everything for us. Software, hardware, Web development , web hosting and sales automation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase productivity of our recruiting team.
Increased web traffic.
4 straight years of revenue growth
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their team is the best — deliveries are on time, and they're extremely responsive to our inquiries and requests.
What was your primary form of communication with Facet Interactive?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
The team at Facet Interactive want to see us succeed. They care and our success and it shows.
Are there any areas for improvement or something Facet Interactive could have done differently?
None; They delivered more than we ever imagined.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
23 Reviews
Meet the Team
Jordan RyanCTO & Partner
Peter VasilionCEO & Partner
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