Facet Interactive Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Proactive Problem Solving and Innovation

The team at Facet Interactive is proactive in identifying potential issues before they become problems. They offer innovative solutions and continuously seek to improve and optimize their clients' systems and processes.
Areas for Improvement in Overhead Management

While project management is generally strong, one client noted that internal overhead charges for managing their team could be reduced. This suggests an area for improvement in cost management efficiency.
High-Quality Deliverables and Client Outcomes

Clients report receiving high-quality deliverables from Facet Interactive. Their work is described as precise and impactful, contributing significantly to the clients' operational efficiency and strategic objectives.
Effective Project Management and Timely Delivery

Clients consistently commend Facet Interactive for their excellent project management skills, timely delivery, and responsiveness. They maintain clear timelines and communicate effectively, ensuring projects stay on track and are delivered as promised.
High Client Satisfaction and Long-term Relationships

Many clients express high satisfaction with Facet Interactive's services, often describing them as reliable and trustworthy. The company has built long-term relationships with several clients, who appreciate their commitment and dedication to client success.
Impressive Adaptability and Flexibility

Facet Interactive is recognized for their adaptability and flexibility in handling changing project scopes and client needs. They effectively pivot and adjust their strategies to align with evolving client requirements.

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Facet Interactive Reviews

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CRM Consulting and SI IT Managed Services Web Development
CRM Customer Support Sales automation
$50,000 to $199,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their team is the best — deliveries are on time, and they're extremely responsive to our inquiries and requests."

Nov 15, 2023

President, Willis Consulting

Patrick Kelly

Financial services
Scottsdale, Arizona
11-50 Employees
Online Review
Verified

Facet Interactive provides managed IT services for a financial advisory firm. The team handles all of the client's IT needs, ranging from software and hardware maintenance to web development and hosting.

Since working with Facet Interactive, the client has seen improvements in terms of productivity, web traffic, and revenue. The team creates a seamless workflow through their timely deliveries and prompt customer support. They're also genuinely dedicated to ensuring a successful outcome.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Willis Consulting

Describe what your company does in a single sentence.

Financial Advisor Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facet Interactive to accomplish?

IT Consultant
Build Website

SOLUTION

How did you find Facet Interactive?

Referral

Why did you select Facet Interactive over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Facet Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have turned our entire IT department over to Facet Interactive. Facet Interactive does everything for us. Software, hardware, Web development , web hosting and sales automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase productivity of our recruiting team.
Increased web traffic.
4 straight years of revenue growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is the best — deliveries are on time, and they're extremely responsive to our inquiries and requests.

What was your primary form of communication with Facet Interactive?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

The team at Facet Interactive want to see us succeed. They care and our success and it shows.

Are there any areas for improvement or something Facet Interactive could have done differently?

None; They delivered more than we ever imagined.

RATINGS

5.0

Custom Software Development Web Development
Azure Platform
Confidential
Apr. - Sep. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They delivered a site that set the benchmark for visuals and usability in the rest of the organization."

Sep 1, 2023

Business Partner Dir, MacDermid Alpha Electronics Solutions

Alan Gardner

Other industries
Waterbury, Connecticut
5,001-10,000 Employees
Online Review
Verified

Facet Interactive developed a website for an electronic chemical manufacturer's automotive end-use market. They enabled access to supporting multimedia assets and built landing pages for ADAS, EV, and interior.

Facet Interactive delivered a site with impressive visuals and usability. Their team managed the project efficiently, providing a clear guide on ongoing and completed items. They also had weekly sprint calls and in-depth project meetings. Moreover, the client felt the vendor was part of their team.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Partners - Director of MacDermid Alpha Electronics solutions

Describe what your company does in a single sentence.

Specialty chemicals for the electronics manufacturing supply chain

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facet Interactive to accomplish?

Develop a website for a specific (automotive) end-use market

SOLUTION

How did you find Facet Interactive?

Referral

Why did you select Facet Interactive over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Facet Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Site which had specific landing pages for advanced driver assistance systems (ADAS), electronic vehicles (EV), Interior and lightweighting landing pages. Site was developed with the user journey in mind and the ability to access supporting assets and multimedia during this journey.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered a site that set the benchmark for visuals and usability in the rest of the organization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent, with a clear guide on WIP and completed items. We had a weekly sprint call and additional in-depth project meetings as applicable.

What was your primary form of communication with Facet Interactive?

Virtual Meeting

What did you find most impressive or unique about this company?

Good cultural fit. They felt part of the team.

Are there any areas for improvement or something Facet Interactive could have done differently?

Yes. We had to learn and adapt to the JIRA methodology.

RATINGS

5.0

Cloud Consulting & SI IT Staff Augmentation Web Development
Linux server Drupal CMS JavaScript PHP SQL
$200,000 to $999,999
Mar. 2022 - Sep. 2023

4.0

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.0

"Facet Interactive's leadership has a vision and anticipates issues well in advance of them becoming problems."

Aug 14, 2023

CIO, Chemicals Company

Anonymous

Other industries
Fort Lauderdale, Florida
5,001-10,000 Employees
Online Review
Verified

Facet Interactive provides staff augmentation services for a chemicals company to help them stabilize and update their website environment and provide security services. The team has built a CI/CD pipeline.

The project has been successful; the client has been able to maintain their website and security thanks to Facet Interactive's stabilization. Despite overhead charges and areas of opportunity, the team's project management has been good. Moreover, their ability to anticipate issues stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Information Officer of a chemicals & biotechnology company

Describe what your company does in a single sentence.

We're a global diversified specialty chemicals company focused on providing innovative solutions across several large and growing end-markets that enhance the products of everyday life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facet Interactive to accomplish?

Stabilize our website environment

SOLUTION

How did you find Facet Interactive?

Referral

Why did you select Facet Interactive over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Facet Interactive were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Facet provided staff augmentation services to help us with the stabilization, update, and security of our websites. They built a CI/CD pipeline for us to be able to maintain and deploy code properly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Able to maintain our sites and security on our own after automation and stabilization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good, but PM overhead was charged to us in order to manage the work that they needed to do across the various resources allocated to our account. PM time was excessive (over 20% at times).

What was your primary form of communication with Facet Interactive?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Facet Interactive's leadership has a vision and anticipates issues well in advance of them becoming problems.

Are there any areas for improvement or something Facet Interactive could have done differently?

Internal overhead with managing their own team needs to be improved.

RATINGS

4.0

Business Consulting Graphic Design IT Managed Services IT Strategy Consulting UX/UI Design Web Development
$200,000 to $999,999
Mar. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very responsive and consultative throughout the entire process."

Aug 14, 2023

Department SVP, Plexus

Anonymous

Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified

Facet Interactive has built an interactive platform for an event creative and production company. Features include live broadcasting streaming, immersive environments, video production, and web development.

Thanks to their new platform, the client has seen an increase in customer engagement, visitors, time on site, and retention rate. Facet Interactive has stuck to the timeline and budget, offering excellent customer service. The team has been responsive and helpful throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a department's SVP at Plexus

Describe what your company does in a single sentence.

Plexus is a full-service event creative and production company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Facet Interactive to accomplish?

Provide our clients a platform to virtually engage attendees and deliver important communications

SOLUTION

How did you find Facet Interactive?

Referral

Why did you select Facet Interactive over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Facet Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During COVID, all live events were canceled and our clients were looking for a way to continue to communicate with their internal staff and customers, while providing a unique user experience. Some of the desired uses include but not limited to; live broadcast streaming, immersive environments, digital product development, video production and web development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clients measured engagement on their website including; how many visitors, length of engagement and retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Facet did a great job staying on schedule and on budget.

What was your primary form of communication with Facet Interactive?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The customer service was top-notch. They were very responsive and consultative throughout the entire process.

Are there any areas for improvement or something Facet Interactive could have done differently?

RATINGS

5.0

Showing 21-24 of 24 Reviews

Meet the Team

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Learn More

Verified Client Reviews: 23

Overall Review Rating: 4.9

Source: Clutch

Last Updated: July 13, 2026

Business Entity

Business Entity Name	FACET INTERACTIVE LLC
Source	California Secretary of State
Jurisdiction of Formation	California
Date of Formation	February 24, 2014
Status	Active
Last Updated	January 30, 2019
ID	201405710359

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (1)

840 Apollo Street STE 100 El Segundo, CA, United States 90245

6 - 9

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Buzzy Planet, Inc.

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Jason Kelly

Decked Out Live

(1)

Rafi Leibo

Facet Interactive

(1)

Jordan Ryan

Signature Exteriors

(1)

Michael Garrie

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Facet Interactive

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Reviews

Facet Interactive Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive Problem Solving and Innovation

Areas for Improvement in Overhead Management

High-Quality Deliverables and Client Outcomes

Effective Project Management and Timely Delivery

High Client Satisfaction and Long-term Relationships

Impressive Adaptability and Flexibility

Reviews mentioning:

Facet Interactive Reviews

Managed IT Services for Financial Advisory Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Development for Electronic Chemical Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Environment Stabilization for Chemicals Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Platform Dev for Event Creative & Production Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Meet the Team

Jordan RyanCTO & Partner

Peter VasilionCEO & Partner

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Facet Interactive on Social

Connections

Buzzy Planet, Inc.

Decked Out Live

Facet Interactive

Signature Exteriors

Additional Connections