EvMak Tanzania LTD

BACKGROUND

Please describe your company and your position there.

We are a legal and dispute resolution firm providing ADR consulting through an online legal platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EvMak Tanzania LTD?

We needed web development for a customized online dispute resolution platform.

What were your goals for this project?

We wanted an interactive platform that would give our customers access to online legal support.

SOLUTION

How did you select this vendor?

They were referred to me by a colleague. Upon interviewing the vendor, it was evident they clearly understood the platform I required.

Describe the project and the services they provided in detail.

They designed and developed an online dispute resolution platform. They now manage the platform and provide updated versions. They’ve also developed other websites for us, such as a page for our firm, and they provide support for our emails and other technical issues.

What was the team composition?

We worked with Evans (Managing Director, EvMak Tanzania LTD) and another resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform has received great praise domestically and internationally. I have presented it to other legal practitioners, who have told me they’d like to implement the platform in their countries as well.

How was project management arranged and how effective was it?

They developed a project timeline and set key milestones. The team leader remained in contact with my team to ensure the timely resolution of relevant issues.

What did you find most impressive about this company?

Their advice has always been excellent. I’m impressed by their customer service and their fast turnaround time.

Are there any areas for improvement?

No, we’re completely satisfied.

BACKGROUND

Please describe your company and your position there.

I’m a director of Yakuwise, a wholesaler and manufacturer of beauty products, food, health products, and sports items.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EvMak Tanzania LTD?

We engaged EvMak Tanzania LTD to construct our website and set up an online payment system.

What were your goals for this project?

We wanted a website that would showcase our diverse product lines without looking cramped our disorganized. We also wanted users to order and make purchases online.

SOLUTION

How did you select this vendor?

We received a recommendation for EvMak Tanzania LTD. I then researched the company to learn more about their team.

Describe the project and the services they provided in detail.

EvMak Tanzania LTD designed and built a website according to our instructions. At their suggestion, the team incorporated a blog that allows us to interact with customers easily. They also created a chat system that pops up every time a user visits the site. EvMak Tanzania LTD also built a cart and payment system; users can choose to pay via mobile, card, or cash upon delivery.

What was the team composition?

We worked with a web designer, a developer, and a customer service person.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

EvMak Tanzania LTD delivered a website that met our specifications. Without their work, we likely wouldn’t have a business today.

How was project management arranged and how effective was it?

The project ran smoothly from start to finish.

What did you find most impressive about this company?

The team met all deadlines and provided impeccable customer service.

Are there any areas for improvement?

I wish they were in a different location, but we’re overall happy with our collaboration.

BACKGROUND

Please describe your company and position.

I am the CEO of Symfoni of Symfoni

Describe what your company does in a single sentence.

We specializes in providing digital transformation solutions, enterprise software development, and consulting services to help businesses optimize their processes and leverage emerging technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EvMak Tanzania LTD to accomplish?

• To Develop a highly functional and innovative web application to support our business operations and digital strategies.
• To Enhance our online presence and user experience through responsive web design and intuitive user interfaces.
• To leverage emerging technologies and stay ahead in the market.

SOLUTION

How did you find EvMak Tanzania LTD?

Online Search

Why did you select EvMak Tanzania LTD over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from EvMak Tanzania LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work undertaken by EVMAK is to developed a robust and scalable web application that met our unique business requirements, to implement a responsive design approach, ensuring that our website adapted seamlessly to various devices and screen sizes. This significantly enhanced the user experience and engagement across different platforms.The key deliverables includes: 

• Custom web application development
• Responsive web design
• Performance optimization
• Security implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with EVMAK resulted in several measurable outcomes that demonstrated significant progress via the implementation of intuitive user interfaces and responsive design, our website experienced a 40% increase in user engagement, as measured by page views, time spent on site, and interaction with key features. Through performance optimization techniques, EVMAK improved our website's loading speed by 30%, resulting in a 20% decrease in bounce rates and a 15% increase in conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EVMAK's project management was exceptional throughout the entire engagement. They consistently delivered items on time, adhering to the agreed-upon milestones and project timeline. Their team effectively communicated project progress, promptly addressed any concerns or questions, and provided regular updates on the project's status. EVMAK's responsiveness to our needs and proactive approach to problem-solving allowed for a smooth and efficient collaboration.

What was your primary form of communication with EvMak Tanzania LTD?

Email or Messaging App

What did you find most impressive or unique about this company?

There were several impressive and unique aspects of working with EVMAK. Firstly, their ability to understand our specific business needs and translate them into a highly functional web application was truly commendable. Their expertise in using cutting-edge technologies and their commitment to staying updated with industry trends set them apart from other software development companies. 

Furthermore, EVMAK's team demonstrated exceptional professionalism, strong communication skills, and a proactive approach, ensuring that our project goals were met with excellence.

Are there any areas for improvement or something EvMak Tanzania LTD could have done differently?

No, their overall performance and deliverables have exceeded our expectations.

BACKGROUND

Please describe your company and your position there.

Project manager non profit organisation supporting health care service delivery across African region

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EvMak Tanzania LTD?

Enhancement of health care registry solution to improve performance and new features

What were your goals for this project?

Improve software performance and user experience for improved service delivery

SOLUTION

How did you select EvMak Tanzania LTD?

Competitive bidding

Describe the project in detail.

We are supporting government in deploying health care registry in about 4,000 health facilities.

Along the implementation new requirement emerged and need a firm that will undertake enhancement work

What was the team composition?

Two software developers, bussiness analyst and project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Still ongoing some completed features have been deployed others are on testing

How effective was the workflow between your team and theirs?

Fair and efficient

What did you find most impressive about this company?

We are most impressed by the team's flexibility.

Are there any areas for improvement?

Managing timelines