Name: The Ethical Agency
Address: Spaces, Dock Road Junction, Corner Stanley & Dock Road, V& A Waterfront, Cape Town, South Africa, 8001, ZA
Telephone: +27 (0)21 140 8534
Price range: $50 - $99
Rating: 5.0

Award-winning, B Corp-certified creative agency

The Ethical Agency (TEA) is an award-winning, B Corp-certified creative and digital agency specialising in graphic design, ESG communication, low-carbon web development, video production, and impact-driven digital marketing. Established in 2017 with offices in Cape Town and London, the agency serves NGOs, social enterprises, and sustainability-focused organisations across 25 countries.

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Cape Town, South Africa
Year founded
Founded 2017

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Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.3 /5

What Clients Have Said

The Ethical Agency is praised for providing good value for cost, with clients noting effective project management and high-quality deliverables. Specific project costs are not disclosed, but clients emphasize satisfaction with their pricing relative to the quality of services offered.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 2 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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The Ethical Agency Review Insights

Overall Review Rating

5.0

Quality 4.8
Schedule 4.7
Cost 4.3
Willing to Refer 5.0

Top Mentions

Review Highlights

Commitment to Sustainability

The agency's commitment to working only with brands that promote environmental sustainability and social inclusivity is a unique and commendable approach, resonating well with clients' values.
Potential for Enhanced Infographic Conceptualization

While clients are generally satisfied with the design work, there is a desire for more assistance in infographic conceptualization, indicating a potential area for further development.
Timely Project Delivery

Clients consistently highlight The Ethical Agency's ability to deliver projects on time, often meeting challenging timelines. Their effective project management ensures that deliverables are met as scheduled.
Strong Industry Understanding

The Ethical Agency is praised for understanding the industries they serve, particularly in sustainability and green economy sectors. They are commended for aligning with clients' values and accommodating specific project needs.
Good Value for Cost

Clients appreciate the value for cost provided by The Ethical Agency, noting that their services align well with the budgetary expectations while maintaining high quality.
Effective Communication and Responsiveness

The Ethical Agency is recognized for their excellent communication skills, being clear, communicative, and adaptable to clients' shifting needs and timelines. This flexibility is appreciated by clients.

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The Ethical Agency Reviews

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Graphic Design Web Development
$200,000 to $999,999
Jan. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"They have always delivered on time, often meeting challenging project timelines."

Mar 30, 2026

Communications & Publications Manager, GreenCape

Nicholas Fordyce

Energy & natural resources
Cape Town, South Africa
51-200 Employees
Online Review
Verified

The Ethical Agency provides graphic design and website management services for a green economy solutions company. The team designs the client's publications, such as their flagship market intelligence reports.

The Ethical Agency has designed and published all the client's market intelligence reports and upgraded their website. The team's commitment to working with environmentally sustainable brands has been commendable. The Ethical Agency delivers on time and meets challenging project timelines.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Communications & Publications Manager of GreenCape

Describe what your company does in a single sentence.

GreenCape is a not-for-profit company that drives the widespread adoption of economically viable green economy solutions in Africa. We work with businesses, investors, academia and government to help unlock the investment and employment potential of green technologies and services, and to support a transition to a resilient green economy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Ethical Agency to accomplish?

Graphic design of our publications including our flagship market intelligence reports
Website hosting and maintenance

SOLUTION

How did you find The Ethical Agency?

Why did you select The Ethical Agency over others?

Great culture fit
Good value for cost

How many teammates from The Ethical Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have been fortunate enough to work with Brett and his team from the Ethical Agency. Aside from providing a really first-class design and website management service, Brett and his team also focus only on working on brands that promote an environmentally sustainable and socially inclusive present and future. I admire the morality of this approach, and I look forward to continue working with TEA in the years to come

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All MIRs designed and published

Active, functioning websites reflecting upgrades

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always delivered on time, often meeting challenging project timelines.

What was your primary form of communication with The Ethical Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Brett and his team focus only on working on brands that promote an environmentally sustainable and socially inclusive present and future.

Are there any areas for improvement or something The Ethical Agency could have done differently?

RATINGS

5.0

Branding UX/UI Design Web Development
$10,000 to $49,999
Oct. 2022 - Mar. 2026

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"We like how they understand our industry."

Mar 30, 2026

Head of Marketing & Communications, GCX

Matthew Rosmarin

Business services
Cape Town, South Africa
11-50 Employees
Online Review
Verified

The Ethical Agency designed and developed a website for a sustainability consultancy. The team also created the client's SaaS UX/UI, branding, and expo stand artwork and managed their paid search campaigns.

The Ethical Agency's work improved the client's website functionality and UI design. The team also helped the client achieve their paid search and Google Analytics KPIs. The Ethical Agency delivered all the projects effectively, understood the client's industry, and accommodated their requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing & Communications of GCX

Describe what your company does in a single sentence.

We guide and support some of the largest and most complex organisations, across a range of sectors, to drive sustainability throughout their value chains.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Ethical Agency to accomplish?

Website Design
SaaS Platform UI Design
Expo stand artwork design

SOLUTION

How did you find The Ethical Agency?

Referral

Why did you select The Ethical Agency over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from The Ethical Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Ethical Agency provide us with a range of services. Some have been once off projects such as brand design, website development and design. Others are on a retainer basis such as paid search management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were a range of outcomes, these include -

Improved website functionality and design

User friendly UI design

KPIs for paid search

KPIs for GA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the agency delivered all the projects in an effective manner.

What was your primary form of communication with The Ethical Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We like how they understand our industry and their willingness to stretch the scope boundaries to accommodate our requirements.

Are there any areas for improvement or something The Ethical Agency could have done differently?

No we are satisfied with their work ethic and deliverables.

RATINGS

5.0

Graphic Design
Confidential
Jan. - Mar. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were excellent."

Mar 30, 2026

Communications Manager, IPES-Food

Robbie Blake

Non-profit
Brussels, Belgium
1-10 Employees
Online Review
Verified

The Ethical Agency provided graphic design services for a nonprofit organization. The team designed the client's latest report, 10 infographics, and social media banners.

The Ethical Agency delivered the designs on time, meeting the client's specifications. The team was communicative, clear, and adaptable to the client's shifting timelines and needs. Moreover, the client praised the design's style and look, especially the front cover design and the infographics.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Communications manager of IPES-Food

Describe what your company does in a single sentence.

A think-tank delivering research, reports and writing guiding action for sustainable food systems around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Ethical Agency to accomplish?

Beautiful and impactful design for our latest report

SOLUTION

How did you find The Ethical Agency?

Referral

Why did you select The Ethical Agency over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from The Ethical Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivery of a high quality report design and layout, plus 10 infographics and social media banners

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design delivered on time & meeting our specifications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were excellent, communicative, clear and adaptable to our shifting timelines and needs

What was your primary form of communication with The Ethical Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

The 'head in the cloud' report looks just absolutely fantastic - many of our partners have commented positively on the style and look - especially the front cover design; and the infographics. So thanks to Ethical Agency for the hard work and making it all run so smoothly. Also for their patience, as I know this was difficult to get right!

Are there any areas for improvement or something The Ethical Agency could have done differently?

We'd love them to help us more with infographic conceptualisation

RATINGS

5.0

Showing 1-3 of 3 Reviews

Our Story

Our Team Includes: ESG & Sustainability Reporting Specialists, Sustainable Web & Technical, Impact Marketing & Strategy Leads – Global Expertise, Local Impact

Why Trust the TEA Team?

B Corp Certified: Team maintains 2nd highest B Impact Score in South Africa (111.7).
Recent winners at the SA Publication Forum for design and website excellence.
A 5-star Google rating backed by 70 five-star reviews from clients worldwide.
Africa’s only agency verified for 100% renewable energy website hosting.

Locations (1)

Spaces, Dock Road Junction, Corner Stanley & Dock Road, V& A Waterfront Cape Town, South Africa 8001

10 - 15

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The Ethical Agency

Award-winning, B Corp-certified creative agency

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

The Ethical Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Commitment to Sustainability

Potential for Enhanced Infographic Conceptualization

Timely Project Delivery

Strong Industry Understanding

Good Value for Cost

Effective Communication and Responsiveness

Reviews mentioning:

The Ethical Agency Reviews

Graphic Design & Web Mgmt for Green Economy Solutions Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding, Web Dev, UX/UI & Graphic Design for Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Graphic Design for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Our Story

Locations (1)

The Ethical Agency

Award-winning, B Corp-certified creative agency

1 Locations

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Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

The Ethical Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Commitment to Sustainability

Potential for Enhanced Infographic Conceptualization

Timely Project Delivery

Strong Industry Understanding

Good Value for Cost

Effective Communication and Responsiveness

Reviews mentioning:

The Ethical Agency Reviews

Graphic Design & Web Mgmt for Green Economy Solutions Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding, Web Dev, UX/UI & Graphic Design for Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Graphic Design for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Location

Locations (1)

Contact

Connections