# Eternity Eternity Reviews (19), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Eternity's Network [Visit Website](https://eternitymarketing.com/) [Get a Custom Proposal](https://clutch.co/profile/eternity) **Building websites & relationships.** Your website is the first experience customers have with your brand. We will not only ask questions, and challenge you, but more importantly, build a relationship with you. From the very beginning, we commit ourselves to your business by developing a long-lasting relationship built on both trust and loyalty. We develop trust and loyalty by showing our commitment to your business and it's goals. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 2 Locations: - Burlington, VT (Headquarters) - Orange, VT - Founded in 2000 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Web Design - 20% Search Engine Optimization - 15% Web Development - 10% AR/VR Development - 10% Pay Per Click - 10% Social Media Marketing - 5% Branding - 5% Content Marketing ### Focus Areas - AR/VR Development Focus: - 100% Unity - Application Platforms: - 30% Other app platform - 10% Amazon Application Development Framework - 10% Azure Platform - 10% Force - 10% Google app engine - 10% Heroku - 10% Linux server - 10% Windows server - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing - Frameworks and CMS: - 23% Other frameworks and CMS - 7% .NET - 7% Angular - 7% Django - 7% Flutter - 7% Laravel - 7% NextJS - 7% NodeJS - 7% React - 7% React Native - 7% Ruby on Rails - 7% VueJS - Programming & Scripting: - 21% Other programming & scripting languages - 9% Kotlin - 5% ASP.NET - 5% C# - 5% C++ - 5% Ember.js - 5% HTML5 - 5% Java - 5% JavaScript - 5% PHP - 5% Python - 5% Ruby - 5% SQL - 5% Swift - 5% Typescript - 5% XML - CMS Focus: - 20% Adobe Experience Manager CMS - 20% Drupal CMS - 20% HP CMS - 20% Squarespace CMS - 20% WordPress CMS - PPC Focus: - 15% Amazon Advertising - 15% Bing Advertising - 15% Google Adwords - 15% Spotify Advertising - 15% Yahoo Advertising - 15% YouTube Advertising - 10% Baidu Advertising - Social Media Focus: - 15% Facebook Advertising - 15% Influencer Marketing - 15% Instagram Advertising - 10% LinkedIn Advertising - 10% Pinterest Advertising - 10% Snapchat Advertising - 10% Tik Tok Advertising - 10% Twitter Advertising - 5% Reddit Advertising - SEO Focus: - 10% Content development - 10% International SEO - 10% Link earning & development - 10% Local search - 10% Mobile optimization - 10% Multilingual SEO - 10% On site optimization - 10% Other SEO - 10% SEO Reputation Management - 10% Technical SEO ### Industries - 10% Medical - 10% Supply Chain, Logistics, and Transport - 10% Other industries - 10% Education - 10% Manufacturing - 10% Non-profit - 10% Business services - 10% Consumer products & services - 10% Hospitality & leisure - 10% Information technology ### Clients - 55% Small Business (<$10M) - 25% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Eternity offers competitive pricing, with projects typically under $10,000. Clients report high value for cost, experiencing significant increases in web traffic and sales post-launch. Their responsiveness and personalized service are frequently praised, making them a strong choice for diverse business needs. **Most Common Project Size**: $10,000 to $49,000 based on 19 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 10 reviews - Web Design: $10,000 to $49,000 based on 5 reviews - Other Digital Marketing: Less than $10,000 based on 3 reviews - Pay Per Click: Less than $10,000 based on 2 reviews - Search Engine Optimization: Less than $10,000 based on 2 reviews ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Eternity Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - High-quality work (3 mentions) - Professional (3 mentions) - Timely (3 mentions) - Easy to work with (2 mentions) - Exceeds expectations (2 mentions) - Great project management (2 mentions) - Knowledgeable (2 mentions) - Personable (2 mentions) - Accessible (1 mentions) - Communicative (1 mentions) - Detail-oriented (1 mentions) - Experienced (1 mentions) - Flexible (1 mentions) - Hard working (1 mentions) - Patient (1 mentions) - Proactive (1 mentions) - Team players (1 mentions) - Transparent (1 mentions) - Trustworthy (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Successful Content Management** Clients appreciated Eternity's implementation of user-friendly content management systems, which allowed them to easily update and manage website content, contributing to the overall effectiveness of their web presence. **Expertise in Web Development** Eternity is recognized for their expertise in web development, with clients noting significant improvements in website aesthetics, functionality, and user experience. Their ability to create visually appealing and easy-to-navigate websites was highly appreciated. **Innovative Problem Solving** Eternity is praised for their ability to solve complex technical issues and provide innovative solutions. Their willingness to explore new technologies and approaches is seen as a testament to their expertise and dedication. **Positive Client Relationships** Eternity maintains strong, positive relationships with clients, fostering trust and long-term partnerships. Their empathetic and supportive approach makes clients feel valued and understood. **Responsive and Professional Team** Eternity's team is praised for their responsiveness and professionalism. Clients appreciated their quick responses and proactive approach to resolving issues, often within minutes, which contributed to a smooth workflow and successful project outcomes. **No Significant Areas for Improvement** Most clients reported no areas for improvement, expressing satisfaction with Eternity's services. The few minor suggestions, such as better initial proposals, were outweighed by the overall positive experiences. **Collaborative and Client-Centric Approach** Clients valued Eternity's collaborative approach, noting that the team listens to their needs and provides tailored solutions. This client-centric focus ensures that the final products align with the client's vision and expectations. **Successful Digital Marketing** Eternity's digital marketing efforts, including SEO, Google Ads, and social media strategies, have led to improved web traffic, increased leads, and higher search rankings for clients, helping them achieve their marketing goals effectively. ### Eternity Reviews #### Website Overhaul for Bakery **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Eternity overhauls the website of a Vermont-based bakery using the information, images, and other data they provided. They aim to make the client's branding more appealing and accessible to local customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Delicate Decadence - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 3, 2023 **Feedback Summary**: Eternity has helped the client notice an increase in customer phone calls and boost transactions from 7,000 to over 10,000 YoY. The client has grown their customer base and tripled their sales since the website went live. Moreover, they commend the vendor's responsiveness and professionalism. ""They are very easy to work with. I believe they can read the room and know what the client can handle."" **BACKGROUND** Please describe your company and your position there. I am the owner of a bakery in Vermont. We employ between 10 and 20 people depending on the time of the year. We like hands on customer interaction to get you what you are looking for. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? The bakery had been in town for 10 years. The previous owner had operated as a boutique and I wanted more of a bakery vibe. We would still provide all the things the boutique would, however we wanted our branding to be more appealing and accessible to the local customers. **SOLUTION** How did you select this vendor and what were the deciding factors? I met Mike at a networking meeting. His explanations of what he did with a low stress, no sales pitch mentality but him right to the top. The business was in constant growth and I could not focus on both. Mike made all the right moves and put me at ease. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Complete overhaul. I had been facebooking and working on different projects for a year, so there was data and images for the website as well as information to show Mike where I had been going. He was able to translate to what I had do to where I was going! How many people from the vendor's team worked with you, and what were their positions? Mike was my primary contact in the beginning. Now it is slack channel and one of the team -- all are competent! **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Once we went live, I immediately began to notice more phone calls. The previous year we had about 7000 customer transactions, the year we started with Eternity it was 10k+. Not only has out customer count increased, but our sales have climbed every year that we have more that tripled sales since we started with Eternity. Describe their project management style, including communication tools and timeliness. They are very easy to work with. I believe they can read the room and know what the client can handle. As I certainly don't have the need to know the infinite details of a project like this - Mike took care of it! What did you find most impressive or unique about this company? Their responsiveness. They have been quick to help, correct and direct me when needed -- and always professional. Are there any areas for improvement or something they could have done differently? Nothing. --- #### Website Development for Welding School **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2020 - Nov. 2021 **Project Summary**: Eternity revamped and modernized a website for a welding school. The client requested user-friendly designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Office Administrator, Advanced Welding Institute - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 4, 2021 **Feedback Summary**: Thanks to Eternity, the company started to gain a tremendous increase in submissions of requests for interests and tour and online applications. The team utilized primarily Slack for the coordination of the project and requirements. Above all, they were hardworking and helpful throughout. ""Eternity helped me along the way and made sure I understood all the steps in their process to improve our website."" **BACKGROUND** Please describe your company and your position there. I work as the office administrator for the Advanced Welding Institute in South Burlington, VT. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Our website was super old and outdated, we reached out to Eternity in hopes for a complete revamp in order to make the website more user-friendly and modern, and they completely delivered! **SOLUTION** How did you select this vendor and what were the deciding factors? Best rated in the area, as well as knowing Champlain College Alumni work there. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I took over this project when it was mostly finished, so on my end I was really just tying up loose ends and smaller issues we were facing with the site. Eternity helped me along the way and made sure I understood all the steps in their process to improve our website. How many people from the vendor's team worked with you, and what were their positions? I worked with three employees, Mike, Kolby, and Meghan. I'm not sure about each persons position individually but they all did amazing work. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Already we're seeing an increase in request interest submissions, tour requests, and online applications. Like seriously..a HUGE increase in a matter of days. Describe their project management style, including communication tools and timeliness. We spoke primarily through Slack which was fine with me as I used Slack a lot in college and find it easy to use and navigate with. What did you find most impressive or unique about this company? How hard they worked to get this done. This was definitely a tedious project at times but Eternity really gave me the boost that was needed to get the new site up and running. Are there any areas for improvement or something they could have done differently? Nope! --- #### Web Dev & Design for Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Sep. - Oct. 2021 **Project Summary**: Eternity was hired by a small nonprofit to develop a new website, replacing a nationwide web services provider. They migrated content from a WordPress platform to a MODX CMS-based site and added auto-translate. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Web Lead, Rosary Center & Confraternity - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 23, 2021 **Feedback Summary**: Eternity completed their development and content transfer in just 30 days — their new site has reduced load times and improved rankings, with over 20 of the client's pages within the top five results for valuable keywords. They communicated effectively via Slack, resolving any issues very quickly. ""Training is thorough and on point and our stress is relieved because they are always available."" **BACKGROUND** Please describe your company and your position there. I'm the web and IT lead for a small non-profit (less than 10 employees), but we have a worldwide impact. Website: rosarycenter.org **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Our website was being mishandled by a large nationwide web services provider who specialized in non-profits (among others). Our goal was to find someone more responsive, who could provide us with a better website (in terms of design limitations and page load speed). **SOLUTION** How did you select this vendor and what were the deciding factors? Eternity's selection was above my pay grade. They were selected by our parent organization, the Western Dominican Province, in Oakland, California. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Work performed: Move existing website/content from old provider (based on WordPress). Provide a fresh and more intuitive layout that can improve page load times. (based on MODX CMS). Add autotranslate additional languages (11 currently, gTranslate). How many people from the vendor's team worked with you, and what were their positions? The 3 that I worked with directly: Mike, Founder Rob, Senior Designer & Developer Carlos, Developer & Google Specialist **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Website completed and live within 30 days. Hundreds of pages. Page load time cut in half. We have over 20 pages google ranked in top 5. Describe their project management style, including communication tools and timeliness. Initially worked directly with the leader, Mike, on scope and goals. Then assigned a direct development contact, Rob. Specialty tuning for google with Carlos. All very responsive. Issues were usually solved within minutes, over slack. After hours could take an hour, but always responsive. What did you find most impressive or unique about this company? They have devoloped a very integrated website for CMS, and a very responsive and proactive team. Training is thorough and on point and our stress is relieved because they are always available. Are there any areas for improvement or something they could have done differently? We actually could have been more prepared, for instance I didn't list some of the languages we needed for translation, but they took care of it no problem. --- #### Web Development for Fundraising Organization **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2020 - Apr. 2021 **Project Summary**: Eternity was hired by a fundraising organization to design, develop, and host their site. The team also handled the client's SEO needs and created content for the new site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Alpenglow Fundraising - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 6, 2021 **Feedback Summary**: The site accurately reflected the client's vision and exceeded their expectations, thanks to its easy-to-navigate UX and highly scalable and customizable backend. The team utilized Slack to communicate with the client and share files with them, ensuring a smooth and productive partnership. ""They are amazing! Each person was very clear in what they needed from us and in what format."" **BACKGROUND** Please describe your company and your position there. We are a nonprofit fundraising consultant and fundraising host firm. I am the Founder and CEO. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Our site was created around 9 years ago, and was beginning to feel a bit outdated and hard to manage on the backend. It did not allow for a lot of personalization and had a template feel to it. In late 2020 we learned that our current hosting provider would stop hosting our page, so the whole "we will get to it" plan for the site became a "we have to do it" plan. Our main goals were to get a more responsive site, update its appearance, customize parts of it to make it work for us, as well as look at rebranding if necessary. **SOLUTION** How did you select this vendor and what were the deciding factors? We did a lot of reviewing of sites we liked, spoke to others in our industry as well as those with smaller businesses to see who did their sits then has a discussion with a short list of about 4 firms. The glowing recommendations of current clients of Eternity, sites they have developed as well as their philosophy and intimate feeling they gave as to how they could be of help to us really put them over the top. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kick-off meeting, with the different departments where they outlined the plans and what was expected of all parties involved. A Slack channel was set up to facilitate communication as well as sharing of files and ideas. As each stage progressed the information flowed thru Slack (which was INCREDIBLY helpful to have it all in one place) until we finished. How many people from the vendor's team worked with you, and what were their positions? I had direct contact with four. A project manager, a designer/developer, a content creator, and an SEO strategist. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They exceed our expectations, and we love our new site. It has all the elements and look we wanted, even though I did not know how to express what was in my head. Each state of the process was painless, and the only delays came from our side. Describe their project management style, including communication tools and timeliness. They are amazing! Each person was very clear in what they needed from us and in what format. They assisted us when we did not understand or when there were necessary modifications to requests. They hit all proposed timelines! What did you find most impressive or unique about this company? The site looks amazing, the follow-up and maintenance is painless and the backside is easy to navigate for us to make changes to content or updates as necessary. Are there any areas for improvement or something they could have done differently? We were a bit late getting back to them on some things, but that was on us. --- #### Web Dev & Design for Construction Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Feb. - May 2021 **Project Summary**: To upgrade a website, a construction company hired Eternity to develop a website. The team is tasked with designing and adding features to the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** BA & HR Manager, Housewright Construction, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2021 **Feedback Summary**: Eternity has successfully created an exquisite, seamless, and friendly-user website. The team has executed a smooth workflow through modern technology tools and effective communication. They are committed to delivering high-quality end products to meet their client's expectations. ""They are very collaborative and dedicated to work on the project." " **BACKGROUND** Please describe your company and your position there. I am the Business Administrator and HR Manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? Our website was created almost a decade ago and it was really outdated and did not have functionality for mobile phones. We needed a complete new look and have all the newer more innovative features/functions. **SOLUTION** How did you select Eternity and what were the deciding factors? We have worked with Eternity Web for several web designs over the last fifteen years. We have been very happy with their workmanship and customer service. Describe the project in detail and walk through the stages of the project. After a series of meetings to discuss our goals, we received a questionnaire from Eternity Web which really helped narrow down what we wanted to accomplish by creating a new website. Once the Eternity Web team had our answers, we reviewed them during a lengthy phone consult. Eternity generated a formal contract, and we began the new design as discussed. It was an easy back and forth between their team and ours throughout the duration of our project. How many resources from the Eternity team worked with you, and what were their positions? Four total - Founder, To Senior Designer/Developers, and a Content Creator **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The website looks amazing, very crisp, professional and I believe much more user friendly throughout the site. How effective was the workflow between your team and theirs? The workflow was excellent, utilizing Google Drive and Slack the communication process was extremely easy. What did you find most impressive or unique about this company? They are very collaborative and dedicated to work on the project. The team at Eternity were beyond responsive and the site looks really impressive. I felt like they really listed to us and what we were hoping to create. Are there any areas for improvement or something they could have done differently? None --- #### Website Migration for Messaging-Only Health Platform **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Nov. - Dec. 2020 **Project Summary**: Eternity migrated a website for a messaging-only mental health platform. The project included a user-friendly CMS system. The team was responsible for updating the look to match the updated visual style guide. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & COO, Trusst Health Inc. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 21, 2020 **Feedback Summary**: The site looks better than what the client anticipated because of Eternity's efforts. On top of that, the team has solved a complex technical issue in the clinician application process. The team delivered a website that surpassed the client's expectations. ""They were responsive to feedback and willing to go the extra mile for requests outside the original project scope." " **BACKGROUND** Please describe your company and your position there. Trusst connects clients and mental health providers on a secure, private, HIPAA-compliant platform designed to fit today’s demanding lifestyles. Using an app, those looking for therapeutic support can get started with a leading local provider right away using messaging-based conversations. Licensed mental health professionals are able to use Trusst to more easily expand their practices, help more clients, and augment their income in the face of declining reimbursements within the industry. I am the Co-founder and COO of Trusst. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Trusst's legacy website was fully custom built, cumbersome to manage and expensive to maintain. Eternity was hired to complete a fully site migration which included a user friendly CMS system. **SOLUTION** How did you select Eternity and what were the deciding factors? Eternity was referred to Trusst by one of my former co-workers. She had worked with Eternity on several projects and had nothing but good things to say about the team. The primary deciding factors in our section of Eternity were: Strong gut feeling about the team Cost Quality of solution Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Migrate the existing look and feel of trusst.app into open-source MODX CMS which a provides full access to manage all pages, text, content on the site. Update the look and feel of trusst.app to match Trusst's updated visual style guide. How many people from the vendor's team worked with you, and what were their positions? Mike Lannen - Founder Rob Liberty - Senior Designer & Developer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Eternity's work surpassed my expectations. The new site looks better than I anticipated and the team solved a really tricky technical issue around our clinician application process. I'm really quite thrilled with the outcome. Describe their project management style, including communication tools and timelines. Eternity created a detailed project brief before kickoff and we managed the deliverable cycle via Zoom meetings and Slack. What did you find most impressive or unique about this company? I've worked with a lot of marketing firms over the years. Everyone talks a good game about work quality. However, the team at Eternity actually took personal pride in delivering an a website they could stand behind. They were responsive to feedback and willing to go the extra mile for requests outside the original project scope. Are there any areas for improvement or something they could have done differently? No. I'm looking forward to continue collaboration with the Eternity team. --- #### Website Redesign for Nonprofit Transportation Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: July - Dec. 2020 **Project Summary**: A nonprofit transportation firm had an outdated site. As a result, they engaged Eternity to redesign their platform and make it visually appealing. They researched similar platforms to find the company's style.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Community Relations Manager, Rural Community Transportation - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2020 **Feedback Summary**: Eternity delivered a professional and outstanding website to the company. Moreover, the site received positive feedback from the end-users. The team was timely, collaborative, and knowledgeable. What stood out the most was their passion for creating the best for their client.  ""We felt that they cared as much as we did about creating exactly the site we were looking for." " **BACKGROUND** Please describe your company and your position there. I am the Community Relations Manager at a non-profit transportation company, Rural Community Transportation. We help our community members get where they need to go safely and affordably. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Our website had become outdated and needed an enitre overhaul. Eternity helped us from conception to execution. **SOLUTION** How did you select Eternity and what were the deciding factors? We chose Eternity out of a cometitive group of Web Developers, because of their responsiveness, their personable customer service, and most importantly, the way they immediately made us feel they had the best command of our scope of work. It was clear from the first conversation they had the ability and the knowledge to follow through with what we were looking for. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. First we had to outline what we were looking for in our new website. We had to research other transportation sites and develop a style in keeping with our brand. We had to hire a photographer that provided the proper photos for the new site. We had to have Eternity code the entire site and develop the features we were looking for. How many people from the vendor's team worked with you, and what were their positions? There was a project manager who was our main point of contact. He was professional, capable and responsive. There was a copy editor who helped with conveying our messaging and there was the founder who popped in to answer any specific questions. In all Eternity engaged in wrap-around supports for us and kept the project moving swiftly forward at all times. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The end product is second to none. It is organized, visually appealing, and easy to maneuver through. We could not be happier with the end result. Eternity was able to do everything we asked in a timely, professional, stress-free, and even fun, fashion. On the first day of launch we had customers using our new contact form. We have had an increase in applications for careers directly from our site. We have received general positive feedback about how useful and navigatable our new site is. Describe their project management style, including communication tools and timelines. Eternity uses a platform called Slack to stay connected to the clients. It was excellent because it was easy to read through all of our collaboration, upload photos and documents, and stay on track. What did you find most impressive or unique about this company? The body of knowledge of each team member was evident. Also their ability to be passionate about our project, to share excitement, and have fun with the work made it especially enjoyable. We felt that they cared as much as we did about creating exactly the site we were looking for. They were able to be personable and professional, and that made the entire project smooth and successful. Are there any areas for improvement or something they could have done differently? At first the copy editing was a bit confusing, wrking in the Google Docs could have had a bit better flow and communication but we did get it worked through and all was more than well. --- #### Web Development for Manufacturing Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Mar. - Sep. 2018 **Project Summary**: Eternity rebuilt a website for a manufacturing company. The team made a customized MODX content management platform with a FoxyCart E-Commerce integration.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** VP, Trow & Holden Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 14, 2020 **Feedback Summary**: Two years after the website launched, they had a 75% annual increase in E-Commercer evenue. The team successfully launched the site smoothly. They also consistently showed willingness to look for solutions. The website caused powerful sales and became a marketing asset for the client.  ""Eternity remained organized, accessible, and responsive." " **BACKGROUND** Please describe your company and your position there. I am the Vice President of a small manufacturing company. We produce a very specialized range of products for niche segment of the stone industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? We hired Eternity to rebuild our website. The original site was built around an e-commerce platform with subtly complex functionality. It had served us well for nearly 20 years, which made the project simultaneously long overdue and a formidable undertaking. The Eternity team listen carefully to our specific challenges, critical features, and took into consideration our tertiary business operations. They then provided solutions that were the best fit for our business. Not only has the resulting website proven to be a powerful sales and marketing asset, but we have also gained a collaborative web development relationship that continues to contribute directly to our growth. **SOLUTION** How did you select Eternity and what were the deciding factors? We were searching for web development team that was as local as possible and rightsized to our business. Eternity checked these boxes, but also proved to be a good cultural fit during initial conversations. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Eternity presented an initial proposal that accurately represented the scope of our project, laid out preliminary timelines, and identified key technology platforms. A series of kickoff meetings and the preparation of preliminary workplan documents helped to establish context for the project. Initial mockups were presented, refined, and converted to wire frames within the proposed timeline. With top level design and navigation solidified, Eternity built a customized MODX content management platform with FoxyCart e-comm integration. Eternity's team members were very responsive throughout the platform orientation process. Despite delays related to client content migration, Eternity remained engaged. Leading up to site launch, Eternity remained organized, accessible, and responsive. As a result, the site launch was executed smoothly with full confidence. How many people from the vendor's team worked with you, and what were their positions? Mike Lannen served as our primary project lead, and very effectively coordinated work with respective team members. In addition to Mike's technical expertise, our project benefited from the contributions of (2) additional highly skilled Eternity team members. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have seen a 75% annual increase in e-commerce revenue in the (2) years following the launch of our new website. And, considering the platform's capacity for further development, we're optimistic about the potential for continued growth. Describe their project management style, including communication tools and timelines. Key members of the Eternity team were accessible and very responsive through the entire project, and continue to be as we've transitioned into the service/maintenance phase. They have always kept to their timeline commitments, and offer multiple methods for maintaining clear lines of communication. What did you find most impressive or unique about this company? Everyone has their preferred set of tools -- there is a desirable efficiency that comes with stick to what's familiar. However, the Eternity team has consistently demonstrated a willingness to seek solutions outside of their immediate shortlist of preferred platforms. I think that's a fairly unique attribute to find in a web development firm, and a testament to their team's collective talents. Are there any areas for improvement or something they could have done differently? No! --- #### Digital Marketing for Technology Education Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: June 2020 - Ongoing **Project Summary**: In order to generate more leads, a technology education company hired Eternity to provide ongoing digital marketing. The team handles advertising through social media ads, content creation, and SEO work. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Technology Education Company - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 14, 2020 **Feedback Summary**: Thanks to Eternity's work, more qualified leads are coming in which exceeded the client's expectations. The team is communicative, prompt, and receptive to feedback. They are described as independent and having a keen attention to detail which ensures an ongoing engagement. ""Given their team size and what they’re doing, we’re really happy with their service." " **BACKGROUND** Introduce your business and what you do there. I’m the COO of a tech education company. We offer accelerated technology education courses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Eternity? We needed someone to provide general marketing work to generate more leads. **SOLUTION** What was the scope of their involvement? Eternity provides SEO, social media marketing, content creation, and inbound marketing services. They utilize Google Ads and also provide keyword planning. We provided them with our brand guide, an overview of our past activities, and gave them access to our data. What is the team composition? I’m working directly with Mike (Founder) and another person from his team to do content creation. How did you come to work with Eternity? We reached out to them as we already knew them and our offices were right next to each other. We’ve heard good things about them and we decided to start a relationship with Eternity. How much have you invested with them? We’ve invested under $10,000. What is the status of this engagement? We started working with Eternity in June 2020 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Eternity did a great job in helping us make our Google Ads more efficient as well as make our website run smoother with the SEO work that they’re providing. In terms of lead generation, more qualified leads are coming in. How did Eternity perform from a project management standpoint? Project management is one of Eternity’s strong points. They’re a friendly and responsive team. We communicate through Slack and if I have a question, they respond within minutes. They take into consideration the feedback that we provide in producing work. What did you find most impressive about them? Eternity’s care and attention to detail are outstanding. They don’t feel like a run of the mill marketing agency that has a generic process for all types of clients. They are keenly aware of what industry we’re in and they are able to create the type of content and ads that fit with what we’re going forward with minimal instruction. Given their team size and what they’re doing, we’re really happy with their service. Do you have any advice for potential customers? My advice is to give Eternity as much information as you can about your industry and what led you to the point you’re at because they’re really great at comprehending where you stand and are able to make improvements. The more you’re able to give them information, the more they’ll be able to run with something because they’re already doing a great job of covering their bases. --- #### Web Design, SEO & PPC for Lodging & Accommodation Property **The Project** - Services: Pay Per Click, Search Engine Optimization, Web Design - Project size: $10,000 to $49,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Eternity provides digital marketing services to a lodging and accommodation property, focusing on web design, SEO, and PPC. The team has redesigned the client's website and manages their Google AdWords to date. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Operations, Interlaken Inn - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 13, 2020 **Feedback Summary**: Eternity has since increased the number of site users up to 165,000 visitors. They have also managed to lower the bounce rate so far. The professional team is responsive and works with their partner to ensure that they don't lose access to their services amid a global crisis. ""They have a great understanding of my area and business." " **BACKGROUND** Please describe your company and your position there. I am the Director of Operations for the Interlaken Inn, an 88 room property located in Lakeville, Connecticut **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? We were looking to recover our online identity after a few years stint with a less successful website What were your goals for this project? We were looking to increase traffic to our website in the form of hits but also conversion through our adwords campaign **SOLUTION** How did you select Eternity? Mike had worked with our property for many years as webmaster before making the change to a full scale marketing firm. After a few years of declining online presence we revisited Eternity Web and came up with a great plan to regain my lost online identity Describe the scope of their work in detail. Eternity laid out everything in a scope of work document and explained the process entirely. We worked on what our property's vision is with the team and let them provide us with 3 mock up designs. Once we selected our basic design, we rebuilt our entire website on Eternity's platform with this design in mind, and created SEO oriented copy to make sure our presence online was returned to where it was before our loss of "viewership" during our years without Eternity/Mike What was the team composition? I have worked with Mike closely as well as Kolby, one of Mikes web designers **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Since his joing us, we went from 90,000 users to 165,000 users and a lower bounce rate How effective was the workflow between your team and theirs? We use Slack to communicate and keep in touch with Mike and Kolby and the team is EXTREMELY responsive to our requests. I have messaged many weekends when I know there are limited staff and still have received instant responses, it really is quite nice. What did you find most impressive about this company? I have known Mike professionally for a long time (decades) and it has been great to watch his team and company grow over the years. They have a great understanding of my area and business. Covid has been hard for everyone, ourselves included, and Mike has worked with me financially to ensure I have had no loss of accessibility to him and the team Are there any areas for improvement? none --- #### Website Update for Career Consultancy Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Mar. 2019 - July 2020 **Project Summary**: Eternity updated and modernized a website for a career consulting firm. The website must reflect the experience of working with the firm, with the client providing the site's content.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Morris Recruiting & Consulting - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 13, 2020 **Feedback Summary**: Thanks to the website, end users became more comfortable reaching out to the business. Other users have also commended the website's design. The Eternity team was patient and kept the project on track by being positive and leading a solid workflow despite delays on the client's side.  ""They kept me positive, so even though it took a while we finally got there in the end." " **BACKGROUND** Please describe your company and your position there. I am the founder and CEO of a Vermont-based consulting firm offering career strategy consulting classes and services to Sustainable MBA students at UVM’s Grossman School of Business, bootcamp students at the Burlington Code Academy, as well as private clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? My website needed to be updated and modernized. What were your goals for this project? I wanted the website to better reflect me – both visually and with copy – so that visitors would get a sense of what it would be like working with me. **SOLUTION** How did you select Eternity? Our paths have crossed many times over the years – we have many friends/colleagues in common. Every person I know who has worked with Eternity has had a positive experience! Describe the project in detail. There was quite a bit of discovery early on where I was guided to describe what I was looking for, and they helped translate that into a project plan. After that, it was up to me to provide copy, other content (e.g. photos), and feedback. I dragged my feet on this piece for a year – so even though my dates I filled in earlier show the project started in early 2019, it really got going in March of 2020. Once I had the photos done and the copy more or less nailed down, things went pretty quickly. What was the team composition? I mostly communicated with my project manager, Kolby Kruger, who was wonderful, and I had access to the owner, Mike Lannen, whenever I wanted to speak with him. There were other Eternity team members who worked on pieces of the project but that was invisible to me. I also had a copywriter who I hired separately – she was given project access (via Slack) and the ability to communicate with Eternity as a full member of the project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? I don't have formal metrics, but what I can say, anecdotally, is that I've received inquiries through my website, feedback from these inquiries indicates that they chose to reach out to me because they had a positive feeling about "who I was" based on my website (one of the goals I had for the site!). Also anecdotally, I've received many compliments about my site from professional colleagues. How effective was the workflow between your team and theirs? Slack was our main mode of communication - I thought workflow was great. What did you find most impressive about this company? I really appreciated Mike and Kolby’s patience. This was a hard project for me – from copy, to photos, to design – none of these areas are strengths of mine! There were times that I didn’t think it would happen at all (due to my own delays) but they kept me positive, so even though it took a while we finally got there in the end! Are there any areas for improvement? Providing a detailed written proposal at the start; it's helpful to have expectations spelled out. --- #### Web Dev for Media Services Agency **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May - June 2019 **Project Summary**: Eternity collaborated with the client to provide website development services. The team also includes digital marketing and SEO in their collaboration. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Creative Officer, StoryWorkz - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 3, 2020 **Feedback Summary**: Eternity managed to partner with the client successfully. The client noted great feedback coming from the partnership with the team. They were easy to work with and are thorough and transparent throughout the engagement. ""The ease of working with them, from start to finish, was incredible" " **BACKGROUND** Please describe your company and your position there. We are a media services agency that provides photography, video, and marketing services to local businesses and nonprofits. I am the president of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? We collaborated with Eternity on this job as provider of photo and video services, to enable their website development. It is one of many projects that we have collaborated with Eternity on, with them doing everything from development to digital marketing, and SEO. **SOLUTION** How did you select Eternity and what were the deciding factors? In this instance, we partnered with Eternity. But on subsequent jobs, we have selected Eternity to provide digital marketing services and SEO services for mutual clients. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had several meetings to discuss goals and collaborating to meet the client's needs, then discussing how best to use the deliverables. How many people from the vendor's team worked with you, and what were their positions? On this job I believe we worked with just Mike and Rob, but we have since worked with most all members of the team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have gotten rave reviews for our photo and video work on this project, because it is delivered beautifully in Eternity's web development and design. Describe their project management style, including communication tools and timelines. Eternity is super easy to work with. Very thorough and transparent. And excellent follow through. They set deadlines and hit them. What did you find most impressive or unique about this company? The ease of working with them, from start to finish, was incredible Are there any areas for improvement or something they could have done differently? No. --- #### Web Dev for Surrogacy Matching Organization **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: May - Sep. 2014 **Project Summary**: Eternity provided website development for a surrogacy matching organization. The team created and designed the site. They were also the ones to handed the Google Adwords account, logo, and branding. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Vermont Surrogacy Network - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 2, 2020 **Feedback Summary**: Eternity was able to sustain the client's growth through their services. The team had a structured and organized project workflow. They always responded promptly with empathy, support, and guidance. ""They are always ready to help, because they truly want your business to be a success as much as you do." " **BACKGROUND** Please describe your company and your position there. I am the CEO of Vermont Surrogacy Network. We are the only surrogacy matching organization in Vermont, helping connect and support people looking to build their family through surrogacy with incredible women who want to carry a child for them. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? We came to Eternity to bring our business dream into reality. We are a web based company, who relies on our site to drive clients from both sides of our business to us and to spread the word for us about the work we do. Eternity built our website, designed our Google Ad account, designed our logos and branding, allowing us to hit the ground running. What were your goals for this project? We needed to have a fresh look with a Vermont feel, in order to become a competitor in a market with much larger players. We have since grown to be very well known in Vermont and New England. **SOLUTION** How did you select Eternity? We contacted a few website design organizations in Vermont and found they were way out of our budget. Eternity offered pricing we could work with, which came with unbeatable customer service, attention to detail and on going support. Describe the project in detail. From our first meeting with Mike and his team, we knew we had made the right choice. Following our initial brainstorming session, they put together a comprehensive proposal, which was thorough yet easy for us to understand and follow, as newbies to this process. Following our acceptance of the proposal, they set up a Mission Control portal and entered in the plan and the timeline. This was used to track the project and process, to let us know where they were at, what they needed from us and where we could find mock ups of our designs along the way. We had continual access to the process and felt very involved and included at all times. We would have meetings every 1-2 weeks, based on the decisions that needed to be made and updates for the process. Within a few weeks we had branding complete, and a website framework for our website. They were on schedule with every step they promised, as well as launching our site at the beginning of Sept. They followed up regularly for the next few months and assisted with Google Ad updates, Analytics and putting together social media. What was the team composition? We worked with a project manager, along with a lead design and graphics person, and 2-3 other individuals working on their parts of the project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have been in business for 6 years now, with continual growth due to the initial project Eternity designed and implemented for us. They have worked with us to keep our Google Ads updated, social media current and whenever we have found a hiccup along the way. We wouldn't be here without Eternity! How effective was the workflow between your team and theirs? Impeccable! We were always impressed and encouraged by just how well organized and structured the project flowed with its many moving parts and people. Mike and his team really took away the challenge of this project and gave us peace of mind that we were in the best hands. What did you find most impressive about this company? Honestly, I would have to say that the understanding and compassion that this company brings to the table with each project is always impressive. Every time I have contacted them with a question, a concern, or what felt seemed like a catastrophe for the business, they always responded promptly with empathy, support and guidance. They are always ready to help, because they truly want your business to be a success as much as you do. That is not something you see with many businesses, Eternity makes you feel like you are part of their team and they have your back. Are there any areas for improvement? If there is an area that needs improvement, Eternity would find it before anyone else...they are always checking their own service and standards. So, no...I have not seen an area in my 6 years of working with Eternity that needs improving. --- #### Web Dev, SEO, & PPC for Bicycle Tour Company **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Oct. 2020 - Ongoing **Project Summary**: Eternity initially designed a new website for a bicycle tour company. The team also provides ongoing digital marketing services to optimize the client's website and increase web traffic and rankings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing, Discovery Bicycle Tours - Industry: Hospitality & leisure - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 2, 2020 **Feedback Summary**: The client's search results versus larger competitors have been outstanding, meeting their goals and expectations. Eternity provides quality results in a timely manner. The team is very aware of deadlines and go above and beyond to meet their obligations. ""For the size of the company, Eternity brings great talent and personal attention." " **BACKGROUND** Please describe your company and your position there. I'm the VP of marketing for a family-owned inn-to-inn bicycle tour company. Discovery Bicycle Tours has been around for over 43 years, and my husband and I have been running it for about 2 1/2 years along with our team. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Eternity initially helped us with the design for a new website and later helped us improve our search and display ads. (They are also helping with a side project to create YouTube video ads, which is a new area for us.) **SOLUTION** How did you select Eternity and what were the deciding factors? The expertise, professional credentials, and personable interactions we have had with the staff created the potential for a great working relationship. Their knowledge of the digital space is outstanding. And their experience working with other companies in the travel and hospitality sector helped us choose Eternity. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. They were very organized and pushed us to set deadlines for providing material, creating proper connections to various media, etc. ... at which time they swiftly got to work creating ads, organizing digital channels, and reporting on results. How many people from the vendor's team worked with you, and what were their positions? Mostly we worked directly with one or two people. We have the most interactions with one of the founders of the company. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our search results versus our competitors, most of which are larger companies with more resources, have been outstanding. Keyword ranking and search results have been among the top for our close competitors. And the retargeting ads Eternity created for us have been extremely helpful. This has been a difficult year for the travel industry, so each consumer touch has been of extra value to us as a company. Describe their project management style, including communication tools and timelines. Our primary contact person is extremely responsive and able to jump in to take advantage of new opportunities. We are very grateful for his attention and expertise. They are very aware of deadlines and go above and beyond to meet their obligations. What did you find most impressive or unique about this company? For the size of the company, Eternity brings great talent and personal attention. During this difficult time, that has been a comfort ... knowing we can rely on them to have our backs and provide the latest expertise in a rapidly changing digital environment. Are there any areas for improvement or something they could have done differently? I can't think of any areas where they could improve. I would have liked to meet more in person, but that was not advisable during this year of COVID-19. --- #### Web Dev & Digital Marketing for Awards & Engraving Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: Eternity works on updating the awards and engraving firm's platform to make it more attractive to the client's target customers. The team also provides digital marketing services including SEO and ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Engraver, Vermont Awards & Engraving - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 1, 2020 **Feedback Summary**: While the work is ongoing, the engagement thus far resulted in the company's growing sales from its online order form. Eternity is understanding, communicative, and helpful, which secures the long-term partnership.  ""The workflow between my company and everyone at Eternity is outstanding." " **BACKGROUND** Please describe your company and your position there. I own an awards and engraving company focused on organizational customers and filling their recurring needs. We are woman-owned and have a very skilled staff and high standards. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? I had waay over spent on an unappealing, unworkable website. It was a disaster and I was a bit skeptical about the whole industry. But Eternity came in, listened to what we needed, rather than just telling us what they did. They quickly developed a plan for a new - visually stunning site that is extremely easy for me to curate. Since then they have taken on the SEO, web marketing and ads. What were your goals for this project? Initially to have a workable, attractive, site that my current customers could use and that would attract new prospects. The pandemic has made it clear that we need to expand our geographic reach (awards are an easy thing to cut in hard financial time - not good but easy). **SOLUTION** How did you select Eternity? I interviewed three companies whose owners I knew from business mixers, board memberships etc. Eternity was the only one who - as mentioned above - listened to our needs rather than telling us what they do. Describe the project in detail. In detail... hmmm (2017 feels like a decade ago) the staff and I filled our questionnaires as a start then we got a number of designs to review. We mixed and matched what we liked most. As everything we do is completely custom, pricing can be a challenge - one the previous sites had not addressed well. The MODX platform suggested by Eternity and chosen by us has worked beautifully and the Eternity team is superb. One comment I have had from my customers is that my site is so personal - it's obvious someone in the business is writing about the products. And I am rather insistent about that so the backend needs to be something easy for me to work on. The two previous sites were very tricky. The online marketing and ad strategy I leave to Eternity - they know what they are doing and I'm better off focusing on my areas of expertise What was the team composition? Mike Lannen, the owner has been a customer of ours from before I realized what his business was. We have had awesome point people and I'm often on Slack with Rob, Carlos, or Mike but Mike is always there for big picture questions. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have chosen not to have an e-commerce site. We tried that with the last website and the sales staff hated it. Frequently a new customer would buy a product not really geared to what they wanted or they were unclear about something and sales had to call the and frequently reverse the whole sale and start over. But, we do get a large percentage of our sales through the online order form and until the pandemic we were growing nicely. How effective was the workflow between your team and theirs? My 'team' is actually just me. Initially I had one of my sales staff offer but it was a bit beyond his computer capabilities. The workflow between my company and everyone at Eternity is outstanding. The backend site opens with a place to post a query and now I've got a page on their Slack account which often gets questions answered instantly. What did you find most impressive about this company? Just how much they care. Mine is a pretty small company - 5 people and $550,000/year in sales but I might be their most important account for the care I get. Are there any areas for improvement? I can't think of anything. I don't really care to understand how SEO is done, I just want it to work and they are fine with that. I feel completely safe just handing it to them knowing that whatever they do will be done right. --- #### Web Design for Construction Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Feb. 2019 - May 2020 **Project Summary**: Eternity created a new website for a construction company to help the client build a better web presence. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Goodman Construction, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 1, 2020 **Feedback Summary**: Eternity managed to create a stunning website exceeding the client's expectations. The new site managed to increase the new job inquiries exponentially. The team provided a seamless workflow and communication throughout the engagement. ""The end product speaks for itself. It is beautiful, functional and we are seeing amazing results" " **BACKGROUND** Please describe your company and your position there. Goodman Construction, Inc. is a family owned and operated residential and small commercial construction company based out of Waitsfield, Vermont. We are a design/build contractor and coordinate all phases of construction. I am the owner of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? I hired Eternity to design and build a new website for my company. What were your goals for this project? We needed a better web presence. In today's world a huge majority of people are doing most of their research through the internet. Before Eternity, we had a home made Weebly website that was just subpar at best. We were not getting any web traffic and the content on the site was not very appealing. **SOLUTION** How did you select Eternity? Proven results. Right from the very first meeting, it was pretty clear that Eternity could do things I certainly could not do on my own. Everyone in the company is very professional and the skill level is through the roof. I felt comfortable very quickly with the entire organization and never looked back. And I am very thankful I didn't! Describe the project in detail. Complete website overhaul. Basically took my homemade Weebly site and threw it out the window. Eternity worked with me to get completely new site content - page layout, written language, pictures, etc. Then they created a stunning new website that is just lightyears ahead of what I had before. What was the team composition? We were assigned a project manager/designer right from the start. This ended up being our main point of contact throughout the project. The communication was amazing. The programs Eternity has set-up for seamless communication is pretty impressive. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The results were instant and the results were/are amazing. The appearance of the end product is one thing, but did it create results for me? The answer is yes over and over again. With my old Weebly website, I received about 5 job inquiries over a 5 year span. With the new Eternity website, I am getting about 2 new job inquires every week! And the inquires I am getting are very high quality and exactly what I am looking for. The website has been structured to attract the exact type of client I am trying to attract. How effective was the workflow between your team and theirs? Seamless. The communication was amazing and often. I always knew what was going on, what stage the project was in and it was clear what information I needed to get to Eternity. It was an amazing team effort. What did you find most impressive about this company? The end product speaks for itself. It is beautiful, functional and we are seeing amazing results. But Eternity's communication was probably the most impressive of the project. It is a huge commitment to have someone build your website so it is important to be very comfortable with who you are working with. Eternity gained my trust right away and the rest is history. Just an amazing experience all around! Are there any areas for improvement? I don't think so. Everything is spot on from the very first meeting. --- #### Website Development for Bed & Breakfast Inn **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Sep. 2020 - Ongoing **Project Summary**: Eternity provides digital marketing to help a bed & breakfast inn. The team created a responsive website with a focus on clear and clean design to match the personality of the business. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Innkeeper, CFO CMO, Brass Lantern Inn - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 25, 2020 **Feedback Summary**: Eternity was able to develop the website successfully. The client reported an increase in occupancy by 10% thanks to the new site. The team provided seamless communication ever since the start of the engagement. They were always available and response in detail in regard to the client's questions. ""What I think most distinguishes Eternity from their competition is their willingness to accept clients of all scales." " **BACKGROUND** Please describe your company and your position there. I am the co-owner, CFO, Chief Marketing Officer, and all other required duties for an award winning, exceptional 9 Guest Room Bed & Breakfast/Inn in Stowe, Vermont. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity? We began our relationship with Eternity to develop a new web site. Our needs included a responsive site, clear, clean message to match the style and personality of our business and to increase our market share in this very competitive environment here in Stowe, Vermont. From that we expanded our challenge to Eternity to provide a level of digital marketing that is above our abilities and our available time. Our most recent working relationship is focused on safe travel to Vermont. What were your goals for this project? To prepare and present a message that we are open for business, providing the same peaceful retreat, now with enhanced safety protocols in place to protect our guests, our Vermont neighbors and us, the onsite Innkeepers/Owners. We are hopeful that the message comes through that while we want and yes, need this business of leisure travel, we also need our potential guests to recognize and respect that it may not be now that they can stay here. Brand awareness for post covid period continues and is necessary to maintain and thrive now and into the future. **SOLUTION** How did you select Eternity? From the current working relationship. Eternity and the founder Mike Lannen really understands our business and our needs. Most importantly, he has tremendous empathy for the challenges in our industry right now and has remained an integral part of our continued business model. There really would not be a reason for me to go to any other agency given our track record since development of our web site with Eternity. Describe the scope of their work in detail. Develop and present specific images, video and messaging that relates to the personal attention of our business through enhanced safety protocols to continue our business of providing our guests with a peaceful retreat. The channels of connecting to our guests to include facebook, instagram, youtube and strong seo and organic key words. Much of this work is, in concept, very similar to the digital marketing work we have received from Eternity over the past year, plus. The examples of innovative ways to present our business on social media in the past has me very confident that Eternity will maintain that fresh and exciting new edge to our intended message. What was the team composition? Primarily, I worked directly with the Founder, Mike with immediate support and assistance from the social media content specialist and the web site team members (as needed to coordinate new messaging). The size of the team remained constant and I was pleased with the overall consistent communication throughout. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We know that from the development of our website by Eternity that we have been able to increase occupancy by almost 10%, but, more importantly, we have been able to increase the average daily rate by almost 18%, year over year. We anticipate that this next marketing campaign will assist us with our core mission right now of showing safety first as we recognize that there will be an end to this pandemic and we expect to be there in thriving. How effective was the workflow between your team and theirs? It has and I would expect it to be as seamless as it has been with Eternity since first engaging their services. Eternity has brought me into the day of communicating through Slack which I find to be very good and maintaining quick, and thoughtful opportunities to keep the communication stream flowing smoothly. Mike is always understanding his role to explain these channels of communication. Very helpful to this generation that was brought up with a fax machine as cutting edge.... What did you find most impressive about this company? Responsiveness. They also remain available at almost a moments notice to respond to either a detailed question or something more general in nature. What I think most distinguishes Eternity from their competition is their willingness to accept clients of all scales and all business types. I initially wondered how they could do that, but, over time realize that it is because the Founder has such a strong sense of caring for others. Are there any areas for improvement? Only item and this really is not an area for improvement, rather, acknowledgement that Mike and Eternity want to make your business the best it can be. Sometimes I have found that I need to listen more directly to his recommendations first and evaluate the cost, second. And ultimately, Mike respects the budget issues of a small business such as mine and has even provided some pro bono work to show me the effectiveness of that work or planned strategy. --- #### Web Develeopment for Clean Mobility & Energy Experts **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June - Aug. 2020 **Project Summary**: Eternity redid a website for a canopy-based energy company. The team clarified their offerings, improved web ranking, and made a responsive site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, iSun Enerfy LLC - Industry: Energy & natural resources - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 13, 2020 **Feedback Summary**: Even with the dynamic requirements, Eternity produced the website as specified. The site doubled its visits, increased interactions with visitors, and received much higher rankings on the first page of Google Search. ""They were flexible, responsive, experienced, and professional in what they do." " **BACKGROUND** Please describe your company and your position there. We are a company that brings clean energy to electric mobility. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? Eternity completely redid our web presence in the most transformative manner. Our goals were to clarify our offerings, enhance our web ranking, and create a much more responsive website **SOLUTION** How did you select Eternity and what were the deciding factors? They were recommended .and once we met them we knew they were the right team. How many people from the vendor's team worked with you, and what were their positions? 3, founders and 2 from site development management **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? More than doubled visits, ten times the interactions with visitors. Better retain rate. Much higher rankings to first page of google search amongst key search words Describe their project management style, including communication tools and timelines. They were flexible, responsive, experienced, and professional in what they do. Are there any areas for improvement or something they could have done differently? Nope --- #### Digital Marketing for Dental Clinic **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Eternity was hired to revamp the website of a dental clinic. They are also tasked with ramping up their digital marketing efforts by creating AdWords campaigns and video production. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, All Smiles Family Dental Center - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 26, 2020 **Feedback Summary**: Eternity exceeded the stakeholder's expectations with the redesign of their website. The team's workflow is clear and concise resulting in the timely delivery of their tasks. They continue to support the client by strategizing their digital marketing campaigns. ""We have been 100% happy so far!" " **BACKGROUND** Please describe your company and your position there. I am both president and clinical orthodontist for a two doctor eco-friendly dental facility. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Eternity, and what were your goals? re-vamping of our web presence and marketing efforts. **SOLUTION** How did you select Eternity and what were the deciding factors? Reputation and knowledge as well as access and communication with staff. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Totaly rethinking of both our image and outreach strategies using a new web site, google ad-word, and youtube video marketing. How many people from the vendor's team worked with you, and what were their positions? I worked mainly with the CEO **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our web site is up and is more than we could have asked for, and the AdWords campaigns have just started. Video ads are still in the development stage. Describe their project management style, including communication tools and timelines. We communicate mainly through Slack, and via phone when necessary. Project timelines are clear and always met. What did you find most impressive or unique about this company? Extremely knowledgeable, and yet no big egos to get in the way! Are there any areas for improvement or something they could have done differently? We have been 100% happy so far! --- ## Portfolio & Awards ### Ski Vermont Eternity built a powerful website that allows website visitors to search for a ski resort that matches their geographic, activity, and amenity preferences. The site also dynamically pulls ski conditions and trail reports from SnoCountry & TrailHub. ### Leonardo's Pizza Food is life, and pizza is the best kind of food. We built an image-centric website that streamlines the process of ordering food from Leonardo's. The Order Online button is ready, apparent, and promptly directs you right into ordering your food. The menu, and the rest of the website's content is available through the hamburger menu. ### Vermont Wood Works Council We crafted a beautiful new logo and brand, as well as designed and developed a completely new website for Vermont Wood Works Council. Their previous logo was outdated and their website was antiquated and impossible to manage. We delivered a simple to manage website with member directories, event registrations and member dues payments. ### Love Burlington We worked under a tight deadline with the City of Burlington to provide them an amazing repository of local Burlington businesses. With advanced filtering, right down to the specific neighborhood, we created a clean, accurate and information-rich directory to help find exactly what you're looking for. ### Project with Ben & Jerry's Foundation ### Project with Vermont Maple ### Project with Ski Vermont ### Project with Vermont History ### Project with Demeter ### Project with Emily Post ### Brass Lantern Inn George from Brass Lantern Inn wanted a website that best represented his inn. We chose to focus on beautiful photography, their story, and their impact. On the website, we feature their stunning guest rooms, a booking bar, their deals & specials, as well as some delicious recipes George makes for breakfast! ### Industry Recognitions - Mike Lannen - Best Website Developer ## Key Clients - Ski Vermont ## Packages ## Locations (2) ### Burlington, VT (Headquarters) - 182 Main Street Studio 3 - Burlington, VT 05401 - United States - 6 - 9 employees - Phone: +1.802.865.2000 ### Orange, VT - 14 N Main Street Suite 2006 - Orange, VT 05641 - United States - 6 - 9 employees - Phone: 802-479-7999 ## Contact Eternity [Send a message](https://clutch.co/profile/eternity) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/eternity-web/) - [Facebook](https://www.facebook.com/eternityweb) - [X](https://twitter.com/eternityweb)