Transform your company with a digital first approach with Melbourne's best award winning digital agency servicing clients Australia-wide. Full service across digital strategy, custom websites and eCommerce to high performance digital marketing services. Delivering stunning digital, creative, content and digital advertising since 2001 across a wide range of businesses and industries. Powerful digital for B2B and B2C brands starts here.
Digital Marketing
Full suite of digital marketing services to help you achieve your goals, all under one roof. Our services cover strategy, search, social, content and creative across all platforms and digital advertising channels.
Websites & eCommerce
eCommerce, website design and development for your business from a qualified digital agency, plus on-going website support and maintenance.
Digital Transformation
The best digital transformations to power your company; digital discovery, strategy, creative, development and on-going continuous improvement.
Powerful Partnerships
Our partnerships give us access to products, offers, training, support and early insights on the latest developments. We pass these benefits onto our B2B and B2C clients to get your digital presence ahead of the rest. These exclusive partnerships cover digital advertising, hosting, eCommerce and CMS platforms to name a few.
Emote Digital offers transparent pricing and good value for cost, catering to small to medium-sized clients. Project costs vary, with one client investing $100,000-$150,000. Clients appreciate their proactive communication, timely delivery, and effective project management, contributing to positive outcomes and sustained improvements.
The company is valued for its comprehensive approach to digital marketing, emphasizing data-driven strategies and meaningful metrics to demonstrate the impact of their work.
Strong Project Management Skills
The company is praised for its organized and transparent project management, delivering on time and maintaining clear communication. Clients appreciated proactive communication and the use of project management tools like Trello.
Responsive and Client-Centric Approach
Emote Digital is noted for its responsiveness and client-centric approach, often acting as an extension of the client's team by being proactive, transparent, and adaptable, ensuring clients feel valued and heard.
Commitment to Brand Identity and Transformation
Clients appreciate Emote Digital's focus on brand transformation and consistency, ensuring that digital marketing efforts align with the brand's identity and resonate with target audiences.
Notable in Anticipating Client Needs
Emote Digital is recognized for its ability to anticipate client needs and articulate changes effectively, ensuring project goals are aligned with client expectations and market demands.
Room for Improvement in Communication
Although generally praised for communication, one client noted that communication and engagement could be improved, suggesting the need for consistent interaction and updates.
Web Redesign & Management for Retail Health Company
DevOps Managed ServicesDigital StrategyE-Commerce DevelopmentWeb Development
Magento
$50,000 to $199,999
Jan. 2022 - Jan. 2023
4.0
Quality
4.0
Schedule
5.0
Cost
3.5
Willing to Refer
3.5
"They were responsive and always looking for a solution."
Oct 16, 2023
Marketing Manager, Retail Health Company
Anonymous
Verified
Other industries
Melbourne, Australia
11-50 Employees
Online Review
Verified
A retail health company hired Empot Digital to redesign their outdated Magento website. Additionally, the team helped manage the site.
Emote Digital successfully updated the client's site, resulting in an increase in sales. The team boasted strong project management capabilities — they made sure all tasks stayed on track, and the client was updated regarding the progress of each deliverable. The team was also solution-oriented.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of a consumer products company
Describe what your company does in a single sentence.
Digital management and marketing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
Website management
SOLUTION
How did you find Emote Digital?
Online Search
Why did you select Emote Digital over others?
Meet with key stakeholders
How many teammates from Emote Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Hired Emote to takeover the development and managemnt of our outdated magento site. Deliverables included updating/redesigning considerable amount of the site and then the ongoing management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website was brought up to date to help drive sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Good use of project managemnt platform- project deliverables were kept transparent and assigned to key members. Made for easy communication and traking. Weekly meetings kept projects running.
What was your primary form of communication with Emote Digital?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were responsive and always looking for a solution. They also had good account management.
Are there any areas for improvement or something Emote Digital could have done differently?
Proactive suggestions on site improvements as the subject experts.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
3.5
NPS
Branding, Design & SEO for Manufacturing Company
AdvertisingDigital StrategySearch Engine OptimizationSocial Media MarketingWeb Design
$200,000 to $999,999
Jan. 2020 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"We are very happy with the finished product."
Oct 15, 2023
Marketing, Manufacturing Company
Anonymous
Manufacturing
Australia
11-50 Employees
Online Review
Emote Digital has created a logo and brand identity for a manufacturing company. They help develop a brochure and brand story and manage the company's SEO.
Emote Digital's work improved brand recognition and received positive feedback from prospective clients. The team has delivered items on time and responded promptly to the client's needs. Communication is efficient via in-person and virtual meetings. Emote Digital is a knowledgeable team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing of a manufacturing company
Describe what your company does in a single sentence.
Manufactures steel windows and doors
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
Increase brand awareness
Create logo and brand identity
Manage SEO
SOLUTION
How did you find Emote Digital?
Online Search
Why did you select Emote Digital over others?
Design work matched our style
How many teammates from Emote Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop a new logo and brand identity; including brochure and brand story.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Brand recognition, positive feedback from prospective clients, consistency in all our collateral
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered items on time, were responsive and we are very happy with the finished product
What was your primary form of communication with Emote Digital?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Breadth of knowledge in the organisation - for example, different industries and platforms
Are there any areas for improvement or something Emote Digital could have done differently?
Not really, they are very receptive to feedback which I appreciate. If I'm not happy with something, for example copy, they'll work hard to get it right.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Rebranding Services for Table & Wine Grapes Supplier
Digital StrategyGraphic DesignWeb Design
Brochure & Pamphlet DesignBusiness Card Design
$50,000 to $199,999
Jan. 2019 - Mar. 2023
3.5
Quality
3.5
Schedule
2.5
Cost
1.0
Willing to Refer
3.5
"Their designs were impressive."
Oct 11, 2023
Manager, RJN CUA VINEYARDS
Guiseppe Cua
Verified
Other industries
Mildura, Australia
201-500 Employees
Online Review
Verified
Emote Digital provided branding services for a table and wine grapes supplier. The team was tasked with rebranding the client's business, which was established in 1973.
Although the partners encountered issues in terms of communication and time management, Emote Digital still managed to deliver quality work — in fact, the client was impressed with the design of their outputs. The partners mainly interacted through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the MANAGER of RJN CUA VINEYARDS
Describe what your company does in a single sentence.
TABLE GRAPES AND WINE GRAPES
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
BRAND CONSISTENCY
REBRAND
DESIGN
SOLUTION
How did you find Emote Digital?
Online Search
Why did you select Emote Digital over others?
High ratings
How many teammates from Emote Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Rebranding a brand created in 1973 of a family owned business.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Feedback.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Depending on the assigned project manager was a reflection of quality and delivery times.
What was your primary form of communication with Emote Digital?
Virtual Meeting
What did you find most impressive or unique about this company?
Their designs were impressive.
Are there any areas for improvement or something {provider_name} could have done differently?
Time management and communication and engagement with the client.
RATINGS
3.5
Quality
3.5
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
3.5
NPS
Custom Web Dev & Design for Online Exam Platform
UX/UI DesignWeb DesignWeb Development
$50,000 to $199,999
Jan. - Nov. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
Sep 4, 2023
Executive, Exams Institute
Anonymous
Verified
Information technology
Melbourne, Australia
1-10 Employees
Online Review
Verified
Empot Digital developed and designed a web-based examination platform for students. The site was expected to be designed as a user-oriented Create, Read, Update, and Delete (CRUD) platform with custom features.
The project was completed within the expected timeframe. Empot Digital utilized the Waterfall methodology to execute tasks efficiently, and they were always quick to respond to the client's needs. Moreover, the team's lead was easy to approach and had a strong sense of accountability.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the executive of Exams Institute
Describe what your company does in a single sentence.
We serve exams and exercises online to students to prepare for potential scholarships and selective programs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
Create a web platform
SOLUTION
How did you find Emote Digital?
Online Search
Referral
Why did you select Emote Digital over others?
High ratings
Close to my geographic location
Great culture fit
Describe the scope of work in detail. Please include a summary of key deliverables.
Emote created our web platform where we now serve more than 200 exam papers for a group of about 2000 students. The site was designed as a user-oriented CRUD platform with a few different roles, mainly that of the admin, the creator/teacher and the student.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was executed via a waterfall development workflow, so we designed a few stopgaps in the process to assess whether we were on the right track. There was a secondary, smaller dev phase a few months post-launch to iron out some unexpected behaviours or bugs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Good delivery and response
What was your primary form of communication with Emote Digital?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their owner was very approachable and responsible.
Are there any areas for improvement or something Emote Digital could have done differently?
Emote grew quite a bit throughout the working relationship we had, so I was assigned many different project managers as my main point of contact. It would be great to have more consistency on that.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Social Media Marketing & Website Maintenance for Car Wash Co
AdvertisingSearch Engine OptimizationSocial Media MarketingWeb Design
$50,000 to $199,999
Mar. - Dec. 2023
4.0
Quality
4.0
Schedule
5.0
Cost
3.0
Willing to Refer
4.0
''Always available to discuss any issues.''
Sep 4, 2023
Director, Washed
Anonymous
Verified
Automotive
Melbourne, Australia
1-10 Employees
Online Review
Verified
A car wash company hired Emote Digital for social media marketing and website maintenance. They upgraded the client's site and took care of social media campaigns to increase monthly memberships.
Emote Digital's work increased the client's monthly clients. Emote Digital's team led a communicative process and was available to solve any issues or discuss any inquiries. The client also praised the team's approach to trying new things.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Washed
Describe what your company does in a single sentence.
Express car wash business
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
Increase monthly memberships
Upgrade website
SOLUTION
How did you find Emote Digital?
customer
Why did you select Emote Digital over others?
Company values aligned
How many teammates from Emote Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Social media campaigns, website updates, regular reporting
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
monthly car wash numbers
Describe their project management. Did they deliver items on time? How did they respond to your needs?
very efficient with communication - provides regular updates, always available to discuss any issues
What was your primary form of communication with Emote Digital?
In-Person Meeting
What did you find most impressive or unique about this company?
regular contact - open to try new things
Are there any areas for improvement or something Emote Digital could have done differently?
x
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
PPC, SMM & SEO for Homeware Retailer
AdvertisingDigital StrategyPay Per ClickSearch Engine OptimizationSocial Media MarketingWeb DesignWeb Development
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're responsive — they'll return messages or contact us anytime."
Aug 29, 2023
Director, Zoes Kitchen & Living
Eric Nathan
Verified
Retail
Melbourne, Australia
11-50 Employees
Online Review
Verified
Emote Digital provides ongoing digital marketing services for a homewares retailer. The team handles the client's Google Ads, SEO campaigns, and social media marketing needs.
With Emote Digital's help, the client has seen improvements in terms of sales and search rankings. The team manages tasks seamlessly and continues to impress the client with their responsiveness — they're quick to reply to queries and concerns. The partners interact via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Zoes Kitchen & Living
Describe what your company does in a single sentence.
Homewares retail and online
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Emote Digital to accomplish?
digital marketing
sales growth
SOLUTION
How did you find Emote Digital?
Online Search
Why did you select Emote Digital over others?
Great culture fit
Company values aligned
How many teammates from Emote Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
All google and social media needs
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Rankings
sales
google analytics
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All fantastic
What was your primary form of communication with Emote Digital?
Email or Messaging App
What did you find most impressive or unique about this company?
They're responsive — they'll return messages or contact us anytime.
Are there any areas for improvement or something Emote Digital could have done differently?
not as yet
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-16 of
16 Reviews
Our Story
Since 2001 we’re a Melbourne-based digital team of 25+ specialists delivering strategy-led websites, eCommerce, digital transformation and full‑funnel marketing. We partner with startups to global brands (3000+ projects, 20+ years, 30+ awards), blending UX, development and performance marketing with platform partnerships (Google, Meta, Microsoft, Woo, BigCommerce). Our team focuses on long-term collaboration, measurable growth and technical expertise that drives client success.
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