Emizen Tech

BACKGROUND

Please describe your company and position.

I am the Operational Director of a timber harvesting company

Describe what your company does in a single sentence.

We are UK’s largest independent provider of timber harvesting and marketing services; our timber harvesting company offers a unique level of service, capability and professionalism to a broad spectrum of forestry owners, state forestry services, large private estates, investment trusts and professional forestry managers, to community associations and farmers with shelter belts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• Our core objective has always been to maximize returns for our clients, a goal that becomes increasingly complex with the scale of operations we manage. We recognized the need for a cutting-edge mobile app to simplify our timber harvesting processes, provide real-time insights, and enhance our ability to serve a broad spectrum of clients, including forestry owners, state services, large estates, and community associations. 
• We hired Emizen Tech to help us develop a Timber Harvesting Management App that would revolutionize our operations by integrating advanced technology into our workflow.

SOLUTION

How did you find Emizen Tech?

Referral

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Emizen Tech proposed a comprehensive plan that addressed all our requirements. 
• They outlined a detailed scope of work that included the development of a mobile app featuring:

1. Real-time tracking of timber harvesting operations
2. GPS mapping for navigating our extensive forestry sites
3. Inventory management to reduce errors and enhance reporting

• They integrated drone technology to provide a comprehensive view of forest health and logging activities
• They automated reporting and analytics for insights into timber yield, transportation, and sales

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the Timber Harvesting Management App, we took a thorough approach to measure improvements in our operational efficiency:

• We compared the time it took to complete harvesting operations before and after the app’s launch, and it was clear that delays were reduced and workflows became smoother. 
• We audited our inventory management processes and found a noticeable drop in errors, thanks to the app’s automated tracking. 
• The app’s automated reports on timber yield, transportation, and sales helped us see positive trends in both productivity and profitability when compared to previous periods.
• Feedback from our teams, who used the app daily, was invaluable. They reported that tasks were easier to navigate and complete, and their overall satisfaction increased. 
• We saw the benefits of drone monitoring, as the data on forest health and logging activities improved significantly after integration. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• We’re in constant communication over Slack
• We hold meetings over Zoom
• Most of the people at Emizen Tech are pretty dedicated people
• They will sometimes answer during the wee hours of the morning when they see that we’ve messaged them on Slack

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was that Emizen Tech took the project personally and treated our company like theirs. We were teammates working to build the app/company together. Our project manager was amazing. He would challenge my thinking, but always respectfully.

Are there any areas for improvement or something Emizen Tech could have done differently?

To be honest, I don’t have anything substantial for them to improve.

BACKGROUND

Please describe your company and position.

I am the Founder, President & CEO of a plant-based supplement company.

Describe what your company does in a single sentence.

We are an independent Alberta-based innovator, processor, developer and distributor of sustainable, plant-based protein isolate sourced from yellow peas for the food and beverage industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• We hired Emizen Tech to help us develop a custom portal where our clients could easily manage their accounts, view order history, track shipments, and reorder products. We also needed dedicated customer support channels, including live chat, email support, and a detailed FAQ section.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral

Why did you select Emizen Tech over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech provided a comprehensive ecommerce development solution that met all of our needs. They integrated a CRM system that allows our clients to easily access and manage all aspects of their accounts. The portal features an intuitive interface with self-service capabilities like order history, shipment tracking, and reordering.

Emizen Tech also set up dedicated customer support channels, including a live chat feature, email support, and a detailed FAQ section to address common questions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Emizen Tech delivered exceptional results that have significantly improved our client experience. The new portal has led to increased customer satisfaction and loyalty, thanks to its convenience and responsiveness. Clients love the self-service account management features, which allow them to easily view order history, track shipments in real-time, and reorder products.

The integrated CRM system simplifies updates to contact and billing information. The live chat function provides instant support, while the detailed FAQ section effectively addresses common queries, streamlining the overall support process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked closely with our team to understand our unique requirements, then delivered on all agreed-upon milestones and deadlines. Their communication was transparent, and they were highly responsive to our needs, making adjustments and improvements as necessary.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical capabilities are impressive, but it's their consultative approach and solution-oriented mindset that make them a true partner.

Are there any areas for improvement or something Emizen Tech could have done differently?

No, they approached the project with enthusiasm and a genuine desire to help our company succeed. I cannot recommend Emizen Tech highly enough. They are a true partner committed to driving results and exceeding expectations.

BACKGROUND

Please describe your company and position.

I am the Founder & Director of Glaziers.com Projects

Describe what your company does in a single sentence.

We specialise in the construction, maintenance and repair of large scale glazing and remedial facade projects, whether it be glass facades, curtain walls or glass roofs; nothing is beyond our capabilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• When seeking to enhance our online presence and streamline product offerings, we turned to Emizen Tech to develop a custom eCommerce platform. Our primary goal was to create a comprehensive product catalog featuring an array of glass facades, curtain walls, and glass roofs, complete with detailed specifications, 3D models, and installation guides. We needed a solution that would allow our customers to filter and compare products based on material, size, and price while reflecting our expertise in large-scale glazing and remedial facade projects.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral

Why did you select Emizen Tech over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech provided a robust eCommerce development solution that exceeded our expectations. Their work included designing a user-friendly interface to showcase our extensive product catalog, implementing detailed product specifications along with high-quality 3D models, creating comprehensive installation guides, and integrating advanced filtering options to enhance customer experience. Key deliverables included a responsive website, a secure payment gateway, and a comprehensive back-end management system tailored to our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project were measurable and significant. We saw a 30% increase in online inquiries within the first month, directly attributable to the enhanced user experience. The platform's ability to filter products effectively allowed our customers to make informed decisions, leading to higher customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to timelines meticulously and kept us informed at every stage. Their responsiveness to our needs fostered a collaborative environment, making the entire process smooth and enjoyable.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did an excellent job making key decisions about the product we did not initially define in our designs. We truly enjoyed working with them and plan to continue working with them on multiple projects in the future.

Are there any areas for improvement or something Emizen Tech could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Director & Specialist Speech and Language Therapist of a wellness center.

Describe what your company does in a single sentence.

We are a wellness center that offers speech and language therapy services for children and adults.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• We sought to elevate the accessibility and efficiency of our speech and language therapy services by introducing an online booking and appointment management system. Our goal was to provide a smooth, user-friendly platform for clients to easily book sessions, view available therapists, and manage their appointments. We needed a solution that would also support reminders, rescheduling, and align with our commitment to personalized, evidence-based therapy.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral

Why did you select Emizen Tech over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a sophisticated online booking and appointment management system that not only streamlined our operations but also enhanced the client experience. Key deliverables included a secure platform where clients can book sessions, choose therapists based on their availability and expertise, receive automated reminders, and reschedule appointments as needed. This system was designed with our ethos of clinical excellence and personalized care at its core, ensuring it meets the diverse needs of our clients, including children, young people, and adults with communication and swallowing difficulties.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the implementation of the system, we've seen a significant increase in client engagement and satisfaction. Booking processes have become more efficient, reducing administrative workload and allowing us to focus more on delivering quality therapy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs, making adjustments whenever necessary.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 They were incredibly transparent.

Are there any areas for improvement or something Emizen Tech could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Vice President, Operations, IVD

Describe what your company does in a single sentence.

We develop and manufacture innovative immunodiagnostic tools and point of care diagnostic test kits for the IVD community worldwide, our IVD products allow medical professionals to quickly and accurately diagnose disease and meet patient needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

We hired Emizen Tech to develop a Remote Monitoring and Telemedicine Mobile App that allows patients to perform point-of-care tests at home with guidance from healthcare professionals. Our goals were to integrate our innovative immunodiagnostic tools with a mobile platform that enables real-time patient monitoring, seamless integration with telemedicine platforms, and secure communication between patients and healthcare providers. 

The objective was to extend the reach of our IVD products, allowing for better patient care and more efficient diagnostic processes.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Facbook

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech was responsible for the complete development of our Remote Monitoring and Telemedicine App. 

The scope of work included designing and developing a user-friendly interface that integrates with our diagnostic tools, implementing real-time data collection and monitoring features for patients' health metrics, integrating the app with existing telemedicine platforms to facilitate consultations based on real-time test results, and ensuring secure communication channels between patients and healthcare providers. 

They also conducted rigorous testing and deployment of the app to ensure a smooth and reliable user experience. 

Key deliverables included a fully functional mobile app, comprehensive documentation, training for our team, and ongoing support to address any issues post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a highly successful mobile app that has significantly enhanced our service offerings. The app has made healthcare more accessible, especially in remote areas, by reducing the need for in-person visits. Additionally, the integration with our diagnostic tools was seamless, allowing for real-time data analysis and more accurate diagnoses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Emizen Tech has kept me informed of the product timeline throughout the entire process, and kept me up to date on any changes whether good or bad. They even completed several features ahead of schedule. Communication was clear and frequent, ensuring that we were always informed about the project’s progress.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Emizen Tech was that they not only delivered a high-quality mobile app but also provided valuable insights into how we could further optimize our tools for better patient outcomes. Their ability to bridge the gap between technology and healthcare was truly unique and invaluable to our success.

Are there any areas for improvement or something Emizen Tech could have done differently?

Nothing to speak of. We were overly impressed and will continue to work with Emizen Tech in the future.

BACKGROUND

Please describe your company and position.

I am the Technical Director of a communication systems developer.

Describe what your company does in a single sentence.

We develop and manufacture alert and communication systems for professional use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• At our company, we pride ourselves on developing innovative alert and communication systems for professional use. To further empower our customers, we needed a Mobile App that would offer them unparalleled control and insight into their systems. We envisioned an app where users could effortlessly manage alarms, configure settings, and monitor system status in real-time. Emizen Tech was brought on board to turn this vision into reality, and we were hopeful they could meet our ambitious goals.

SOLUTION

How did you find Emizen Tech?

Referral

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a Remote Control and Management App that not only meets but surpasses our needs. The app enables users to control alert systems from anywhere, monitor crucial parameters like battery status and connectivity, and stay informed about system maintenance needs. 

The attention to detail in supporting various user roles—administrators, technicians, and general users—ensured that everyone could interact with the app in a way that suited their needs. Emizen Tech’s approach was both thorough and thoughtful, creating a tool that truly enhances our product offering.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been transformative. Our customers now have a powerful tool at their fingertips, which has significantly boosted their confidence and satisfaction. The real-time monitoring and proactive notifications have made managing alert systems easier and more reliable. The feedback has been overwhelmingly positive, with users appreciating the app’s functionality and ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emizen Tech’s project management was exemplary. The team commits to the timelines we agree upon and are responsive to our inquiries.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Emizen Tech's responsiveness and ability to adapt to our evolving needs were remarkable, making the entire process smooth and collaborative.

They approached our project with a blend of expertise and empathy, ensuring that the final product was both powerful and user-friendly.

Are there any areas for improvement or something Emizen Tech could have done differently?

Honestly, nothing comes to mind. They were good listeners and a dedicated team. 

BACKGROUND

Please describe your company and position.

I am the CEO of a financial services company

Describe what your company does in a single sentence.

A registered private credit investment management firm specializing in specialty finance as well as Peer-to-Peer (P2P), marketplace lending strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• The main objectives were:
  • to create a platform that could seamlessly connect borrowers with investors
  • offer customizable borrower profiles with integrated credit scoring and risk assessment
  • automate investment options based on predefined investor criteria.
• Additionally, we needed:
  • real time tracking of loan performance
  • secure messaging platform for user communication
  • robust payment processing for loan disbursement and collection.
• Emizen Tech was hired to help us make this vision come true.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral
• Instagram

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech accepted this challenge by providing us with a complete solution, which led to the creation of a remarkable mobile application that surpassed our expectations. In order to achieve this goal, they designed and built a peer-to-peer lending marketplace that links borrowers to lenders in a safe and effective manner. The key deliverables were:

• custom borrower profiles with integrated credit scoring and risk assessment systems that allow users to create comprehensive profiles
• automated investment options that give investors the power to define criteria beforehand in order to make decision-making easier
• real-time loans monitoring, which provides information about loan performance, such as repayment schedules.

Moreover, an internal chat function between borrowers and lenders allows for secure communication while managing all aspects of payment processing for loan disbursement and collection through the app ensuring smooth transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project has yielded remarkable outcomes. It greatly improved the efficiency of our operations and helped us expand our lending capability. Thanks to the automated investment options and transparency offered by real-time tracking we witnessed significant enhancement in investor engagement. In addition, it has received good reviews from users because of its user-friendliness as well as the security attributes which protect users’ data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used a combination of Basecamp, Jira, emails, and weekly meetings with leads and key engineers as appropriate They really wanted our program to be successful. We started out with fixed specs and then went to more flexible, customer-responsive requirements that they supported like true team players.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team is truly great, and they care. When there were issues, they listened and always worked hard to fix them as soon as possible. 

Are there any areas for improvement or something Emizen Tech could have done differently?

No, there weren’t any. We couldn’t have picked anyone better.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Operations of a clothing company.

Describe what your company does in a single sentence.

An online, subscription-based clothing and accessory rental service for women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• Working with Emizen Tech has been a transformative experience for our company. We brought them on board with a vision to revolutionize our rental and checkout process, aiming to make it as smooth and user-friendly as possible. From the outset, Emizen Tech embraced our goals with enthusiasm and a deep understanding of our needs.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their approach was nothing short of exceptional. They crafted a beautifully intuitive system that allows our customers to effortlessly browse, select, and rent items, all while managing deliveries and returns with ease. The end result is a streamlined process that not only meets but exceeds our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes have been remarkable. We've seen a significant boost in user satisfaction and a smoother transaction flow, thanks to the thoughtful and innovative solutions Emizen Tech delivered. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was awesome. They met every deadline, communicated clearly, and remained agile in responding to our needs.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They always apologize for not responding immediately, as for urgent requests, they always answer (and even solve the problem) within five minute.

Are there any areas for improvement or something Emizen Tech could have done differently?

None. They were wonderful, and we simply adore them!

BACKGROUND

Please describe your company and position.

I am the CEO

Describe what your company does in a single sentence.

We are an international company that provides transportation services and offers effective freight management solutions for commercial transportation companies all over the USA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• As a freight management service provider based throughout the USA, we encountered the difficulty of managing our warehouse operations by efficiently tracking goods, ensuring accurate stock levels and simplifying order processing. We required a trustworthy and contemporary Warehouse Management Application that could smoothly integrate with all the other systems in place so as to improve our operations whilst minimizing mistakes.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Facebook

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Emizen Tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Emizen Tech to create an all-inclusive bespoke Warehouse Management App. The scope of work included designing and developing an app that could track goods in and out of the warehouse, manage stock levels, and significantly reduce errors in inventory management. A comprehensive barcode scanning system was designed as well as order management system that enabled seamless order selection, package preparation and delivery practices.

Besides, it needed to have a comprehensive real-time performance only by taking data reports on inventory counts or even delivery state of services. Moreover, Emizen Tech focused on creating a user-friendly interface for our team so they could easily adapt with it while operationalizing this new software package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project produced results that were great, and as a result improved our warehouse activities. We had fewer mistakes and inefficiencies as a result, resulting in better order accuracy and quicker processing times. The app has enabled us to manage our stock levels effectively by providing real-time data which is very beneficial.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time and responded immediately to our needs.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a quick response time. We didn’t need to hunt them down for a reply.

Are there any areas for improvement or something Emizen Tech could have done differently?

I wouldn't ask for anything more than they delivered.

BACKGROUND

Please describe your company and position.

I am the Owner of a screen printing company

Describe what your company does in a single sentence.

We specialize in custom screen printing, embroidery and promotional items. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

As specialists in custom screen printing, embroidery, and promotional items, our goal was to provide our customers with an intuitive and interactive platform to create and visualize their designs before placing an order. We needed a tool that allowed users to upload images, add text, and select colors, sizes, and other customization options, with a real-time preview feature to ensure customer satisfaction before finalizing their orders.

SOLUTION

How did you find Emizen Tech?

• Online Search
• Referral

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech was responsible for the complete integration of the custom t-shirt designer tool on our e-commerce platform. The scope of work included the development of a user-friendly interface where customers can upload their images, add text, and choose various customization options such as colors and sizes. 

The team also implemented a real-time preview feature, which provides customers with a visual representation of their designs, ensuring they know exactly what they are ordering. Key deliverables included the seamless integration of this tool, ensuring it was user-friendly and responsive across all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from this project have been nothing short of remarkable. The integration of the custom t-shirt designer tool has significantly enhanced our customer experience, leading to an increase in user engagement and a noticeable uptick in completed orders. Customers have expressed high satisfaction with the ease of use and the ability to visualize their designs in real-time, which has reduced order errors and returns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was really easy to work together with Emizen Technology because there was no problem at all. The tasks assigned were delivered promptly and explained in detail before hand. Whenever I had doubts (however little), they were always addressed.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Emizen Tech was their dedication to our success. They didn't just provide a service; they became a partner in our business growth. 

Are there any areas for improvement or something Emizen Tech could have done differently?

Just one thing, I wish I had found them earlier.