EltexSoft

BACKGROUND

Please describe your organization.

We’re an online travel agency.

What is your position?

I’m the CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Icemint Media?

We needed someone to work on our project. We started the project two years ago and wanted an updated version. The first version was done with a different partner. Essentially, we needed development for our platform and site.

SOLUTION

Please describe the scope of their involvement in detail.

They developed our software, and they currently do ongoing support and upgrades. It is built with Ruby on Rails and has multiple integrations with third-party APIs [application programming interfaces] and SDKs [software development kits].

How did you come to work with Icemint Media?

They were recommended to us by a marketing agency with whom we work. We asked them to do the development for our project, and they advised us to go with Icemint Media.

What is the status of this engagement?

Our relationship is ongoing. They provide support and upgrades for us.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They delivered exactly on time. They explain things to us and advise us. They take care of our issues exactly as we need them done.

What distinguishes Icemint Media from other providers?

They have a very good team. Our front end uses the Amadeus API. It’s a very high load system, and they do this very well. Many other contractors weren’t able to take on a project like that, but for Icemint, this wasn’t a problem. They also have good support.

Is there anything Icemint Media could have improved or done differently?

No. I think they do better than their competition.

BACKGROUND

Please describe your organization.

We are an international web-hosting company. We provide a wide range of web-hosting services, such as shared web hosting and domain registration, rentals of virtual and dedicated servers with Anti-DDoS [distributed denial-of-service], SSL [secure socket layer] certificates, and other.

What is your position?

I'm a chief business officer and now in charge of all processes in the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Icemint Media?

We were getting ready to launch a brand new web-hosting company on the market. Our main enemies were time to launch and the quality of work done toward our predetermined specifications. I believe that we succeeded in what we wanted to do.

SOLUTION

Please describe the scope of their involvement in detail.

The project was developed from scratch – we had a technical description and some technology stack already when we started to search for a vendor to assist with design and development. The technologies included Symfony PHP framework, experience with WHMCS, JavaScript/jQuery skills and experience with third-party integrations via API [application programming interface].

How did you come to work with Icemint Media?

We were referred to contact the Icemint team. Although we had other contractors in mind as well, Icemint gave us the most detailed development plan and reasonable prices as well as explained the workflow and expected deliverable.

Could you provide a sense of the size of this initiative in financial terms?

The total budget exceeded $50,000.

What is the status of this engagement?

We started the cooperation around two years ago and ended the project little less than a year ago. We still work with their team for long-term support and maintenance of the site.

RESULTS & FEEDBACK

How did Icemint Media perform from a project management standpoint?

The quality of communication, and the technique they used was great. Every step was clearly understandable for us and was issued on time. The project was completed successfully on time with only a small increase in the budget.

What distinguishes Icemint Media from other providers?

They are always straightforward with you and that helps strongly. They don't reveal company secrets, but I always was informed about the project's progress and any issues. At the same time, I wasn't overloaded with technical details. Icemint Media delivers exactly what we expect on time. This allows us to plan marketing activities in advance.

Is there anything Icemint Media could have improved or done differently?

I would advise they scale the team. There was a time when one of their team members got sick and one of the stages was delayed, although they caught up on the next one. It's great work and, in my opinion, they should grow their business.

BACKGROUND

Please describe your organization.

I started my own project a few months ago for people who are looking for new opportunities abroad. There are plenty of people in Ukraine, Russia, and other countries who want to move abroad, emigrate, and do business or study in Europe or the US. They don’t know how to settle in a new country, so they need help. However, there are plenty of local people who know how to solve this problem and can help them. My service is to connect these two groups of people.

What is your position?

I am a journalist with about 15 years of experience; however, the project I did with Icemint Media was independent from my profession.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Icemint Media?

I needed a customized WordPress website built.

SOLUTION

Please describe the scope of their involvement in greater detail.

We decided to use WordPress to build the site. They made some modifications because WordPress didn’t offer all the features I needed. They added social functions to display user’s profiles and allow people to connect with each other and chat. They wrote some of the plug-ins themselves.

I’ve changed the business model, and now we’re moving from a social network to a marketplace, so they’re currently working on some changes that will be launched in the next few days.

How did you come to work with Icemint Media?

In my work as a journalist, I wrote an article about a mobile game that Icemint had built. The proceeds from the game go to a charity that helps people who are suffering from war in Eastern Ukraine.

Could you provide a sense of the size of this initiative in financial terms?

Our budget was up to $10,000.

What is the status of this engagement?

We started the project in July, and we had planned to finish in early September. The project wasn’t actually complete until late September because I didn’t have a clear vision of what I wanted as the final product. We launched the site in early October and I’m still working with them for small modifications that our users request. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There were some bugs when we launched, which they quickly fixed. I don’t know whether the bugs were their fault, but now everything is great and I continue to work with them.

The project was pretty fast; it only took a little bit more than two months to complete. I had expected it to take three to four months, so I’m happy.

How did Icemint Media perform from a project management standpoint?

There was some delay, but it wasn’t only their fault. I didn’t provide them with clear tasks to do.

What distinguishes Icemint Media from other providers?

They took WordPress, and they did amazing things with it. I didn’t expect that WordPress could be so deeply modified. They wrote plug-ins, and they took some open-source software and connected all of it together in one website. It’s really great.

Is there anything Icemint Media could have improved or done differently?

Maybe they could work a little bit faster. When I asked them do to something, sometimes it took one or two days more than what they had promised.

BACKGROUND

Please describe your company and position.

I am the CRO & Account Manager of Somebody Digital

Describe what your company does in a single sentence.

We offer expertise in SEO services, PPC services, social media services, copywriting services, data and analytics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Web Development
• Web Support
• Web Maintenance

SOLUTION

How did you find EltexSoft?

Referral

Why did you select EltexSoft over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from EltexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development: Full implementation of the project, including front-end and back-end development.
Testing and quality assurance (QA) processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time delivery 

Within budget 

Bug resolution rate

Error rate post launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout our collaboration, Eltexsoft consistently demonstrated excellent project management and technical expertise, helping us achieve key milestones.

They were responsive to our evolving needs. Whether we required adjustments, additional features, or last-minute changes, Eltexsoft was always quick to adapt. They were proactive in identifying potential challenges and offering solutions, which contributed to the overall smooth execution of the project.

I recommend their services to any company seeking a skilled and dependable development team.

What was your primary form of communication with EltexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to delivering results while adapting quickly to changes made the process smoother than expected and gave us confidence in their ability to manage complex development tasks with ease.

Are there any areas for improvement or something EltexSoft could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the VP Engineering of an ecommerce company 

Describe what your company does in a single sentence.

AI-powered customer marketplace for physical goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Staff augmentation for 0 to 1 MVP build

SOLUTION

How did you find EltexSoft?

Online Search

Why did you select EltexSoft over others?

Referred to me

How many teammates from EltexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MVP Web Platform development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP was built

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are on time, and responsive.

What was your primary form of communication with EltexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

CEO joins standups

Are there any areas for improvement or something EltexSoft could have done differently?

n/a

BACKGROUND

Please describe your company and position.

 I am the Member of an other industry company 

Describe what your company does in a single sentence.

We own and generate intellectual property including patents and manage technology businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Create a professional-grade mobile application.
• Build a professional-grade web-based backend to support the mobile app.

SOLUTION

How did you find EltexSoft?

Referral

Why did you select EltexSoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from EltexSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eltex provided significant assistance in the initial scoping of our project. I had actually contacted Denys about this project before we were contracted, and he guided me to the starting line. Ultimately, we tasked Eltex with building and deploying iOS and Android apps as well as a web-based backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App and backend deployment, successful integration of new features, and ongoing support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After scoping, EltexSoft provides a comprehensive timeline and estimate. There is excellent transparency from the starting line. Delivery was always timely and they were extremely flexible and always responded accurately to our needs and changes

What was your primary form of communication with EltexSoft?

Virtual Meeting

What did you find most impressive or unique about this company?

Top of the line quality yet incredibly approachable

Are there any areas for improvement or something EltexSoft could have done differently?

Everything has been excellent.

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company

Describe what your company does in a single sentence.

We provide best-in-class marketing and technology solutions to dentists and doctors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Build the foundation for our marketing tracking system

SOLUTION

How did you find EltexSoft?

Referral

Why did you select EltexSoft over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from EltexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create and implement a web-based marketing tracking and analytics solution

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Eltex team has been an absolute pleasure to work with. The team is exceptional when it comes to communication and talent, and they have delivered on every aspect of the project flawlessly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered on time with excellent communication along the way.

What was your primary form of communication with EltexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The talent and skill set of the team were impressive

Are there any areas for improvement or something EltexSoft could have done differently?

I would say not

BACKGROUND

Please describe your company and your position there.

I am the CEO at Smartist, the app that helps visual artists to showcase their art in different interiors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EltexSoft?

– Project Management – Product Management – Mobile App Development

What were your goals for this project?

The goal was to develop the app from A to Z in the shortest period of time.

SOLUTION

How did you select EltexSoft?

By referral

Describe the project in detail.

Once we have done our user research, UX, and UI design we contacted Eltex for the next steps. They helped us to structure the workflow and did technical/project management.

What was the team composition?

Eltex was presented by CEO, product manager, and 3 iOS developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is in beta testing and will be released to the public soon.

How effective was the workflow between your team and theirs?

It was great. They helped build seamless communication. They kept in touch thru Slack and project/task management thru Clubhouse.

What did you find most impressive about this company?

Reliability, communication, and experience.

Are there any areas for improvement?

I wish they are located in the United States.

BACKGROUND

Please describe your company and your position there.

We are an online marketplace for businesses to hire global contract lawyers for their legal work. I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EltexSoft?

We hire EltexSoft to create a custom software application for us to sign up clients and attorneys.

What were your goals for this project?

Create an easy-to-use and fast product for clients and attorneys to register on our platform.

SOLUTION

How did you select this vendor?

I selected this vendor based on a client referral.

Describe the project and the services they provided in detail.

They helped me create designs for each interface of the software application. Then they helped me create the front-end and back-end solution for the software application.

What was the team composition?

UI/UX designer. Front-end and back-end developers. Project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They did a great job and were very responsive. I would recommend them.

How was project management arranged and how effective was it?

There was a dedicated project manager assigned to me and it was very effective.

What did you find most impressive about this company?

While they are located in the Ukraine, they were very responsive and spoke good English. They also helped coach me through the process.

Are there any areas for improvement?

N/A.

BACKGROUND

Please describe your company and your position there.

We are a passenger rights portal where customers can submit their claim within a couple of minutes. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Icemint Media?

We used Icemint Media to set up the relevant questionnaire and data flow into our database to automate, evaluate, and process cases quickly.

What were your goals for this project?

We wanted to launch a query form that is interactive and well-structured for the customer. We wanted the frontend and backend processes to correlate with one another.

SOLUTION

How did you select this vendor?

Our online marketing agency recommended them to us.

Can you go into detail about the services they provided and the scope of the project?

Icemint handles all aspects of the development process. They make all necessary adjustments to both the frontend and backend of the website.

What was the team composition?

We have a project manager that leads all of the communication between the developers and our team. Their team of developers also includes a lead developer who handles all critical tasks.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The development of the query and database structure was a fundamental cornerstone for the success of the growth of the business. It is difficult to quantify the improvement based on their work.

How was project management arranged and how effective was it?

The project manager takes over the responsibility of communication, including teaching me the most effective ways to monitor and coordinate tasks. We also use a variety of project management tools.

What did you find most impressive about this company?

Their team is humble and reliable. They always have the project under control and never over-promise or let me down. They are proactive in terms of suggesting new ideas and making helpful improvements.

Are there any areas where they can improve?

I am happy with the project so far.