EltexSoft

BACKGROUND

Please describe your company and position.

I am the CEO of Meal4U ApS

Describe what your company does in a single sentence.

Meal4U is a Denmark-based food ordering platform dedicated to connecting customers with a variety of fast-food options through a seamless and user-friendly experience. Our mission is to make food ordering quick, easy, and accessible, offering a wide selection of meals to suit every taste. By collaborating with local restaurants and utilizing a reliable, responsive app, we strive to provide our users with the convenience they need, whenever and wherever they are.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• develop ios and android application for our platform
• further development of our existing platform

SOLUTION

How did you find EltexSoft?

Online Search

Why did you select EltexSoft over others?

• High ratings
• Pricing fit our budget

How many teammates from EltexSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Scope and Key Deliverables by Eltex for Meal4U

Eltex has played an instrumental role in the technical development and enhancement of Meal4U, Denmark’s leading food ordering platform. The collaboration began with the development of iOS and Android applications for our existing platform. To ensure seamless integration, Eltex built a custom API that connects both applications to the backend, allowing for streamlined operations and improved user experience.

Upon completion of the initial project, Eltex extended their expertise to upgrade our existing system to utilize this new API, bringing all components into alignment for greater efficiency. Additionally, they have taken responsibility for the ongoing maintenance of both the original system and the newly developed applications, ensuring consistent performance and stability.

Key Deliverables by Eltex:

• Development of iOS and Android Applications: Eltex built user-friendly and efficient mobile applications that expanded our platform's accessibility.
• Custom API Development: Designed a secure and scalable API for backend connectivity, linking the mobile applications with the Meal4U system.
• System Integration and Upgrade: Transitioned our existing platform to the new API, enhancing the system's flexibility and functionality.
• Ongoing Maintenance: Continuous support and maintenance of both legacy and newly developed systems to ensure smooth operations.

We are very satisfied with the results of this collaboration and look forward to working with Eltex on future projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Eltex delivered several measurable outcomes that reflect significant progress and success for Meal4U:

• Increased User Engagement: The launch of the iOS and Android applications led to a 40% increase in user engagement, as more customers could conveniently access our platform on mobile devices.
• Enhanced System Performance: The new API integration improved backend efficiency, reducing loading time.
• Reduced Operational Downtime: With Eltex’s ongoing maintenance support, we experienced a 25% reduction in operational downtime, ensuring our platform’s reliability and boosting user trust.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eltex has managed our backend, iOS, and Android applications with utmost professionalism and efficiency. Their response times were remarkably quick, and their team was always available when needed, which made a significant difference to our project's success.

What was your primary form of communication with EltexSoft?

Virtual Meeting

What did you find most impressive or unique about this company?

Clean code and quick response time. We felt like they were part of the Meal4u team.

Are there any areas for improvement or something EltexSoft could have done differently?

Nothing we can think of. They did it very professionally.

BACKGROUND

Please describe your company and position.

I am an Executive of HomeBuy

Describe what your company does in a single sentence.

HomeBuy guides buyers through the process of purchasing homes without a real estate agent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Create a landing page to connect to google ads

SOLUTION

How did you find EltexSoft?

Referral

Why did you select EltexSoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed an HTML landing page built that outlines the main benefits of using our software and service and allows people to sign up for a waitlist. It was essential that it was mobile responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Eltex implemented click tracking, so that I can monitor traffic volume and user journeys. It's too early to tell what the results are, but they created the website exactly as it was designed and even enhanced it with their own flare in some parts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have worked with Eltex on various projects for about 4-5 years. They are always extremely communicative, willing to jump on a video call whenever I need to, and on-time. If a project's scope grows unexpectedly, that is always communicated as soon as it's discovered.

What was your primary form of communication with EltexSoft?

Email or Messaging App

What did you find most impressive or unique about this company?

The style in which they integrate into teams. It's always important to them that they get as involved in our day-to-day as we see fit. They understand the business context to the extent that they can make recommendations, which I trust. It's awesome to have a resource that sees how a variety of companies develop products because they can contribute insights and best practices. Lastly, their ability to build true relationships with us as clients makes them the top choice every time.

Are there any areas for improvement or something EltexSoft could have done differently?

No, they were great to work with.

BACKGROUND

Introduce your business and what you do there.
I'm a real estate agent and own a referral management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EltexSoft?

I was creating a referral management application and needed a developer. I was working with a developer from the US who didn't meet my expectations, and  I decided to look for a different development company. 

SOLUTION

What was the scope of their involvement?

EltexSoft is building a cloud-based referral management application I can use via cellphone or a computer to handle real estate referrals across the country. EltexSoft is responsible for the app's maintenance and will perform any software updates or upgrades I want for the project's life. The team tests the features amongst themselves before delivering them to me for beta testing. 

What is the team composition?

I work with EltexSoft's owner, two project managers, and four developers.

How did you come to work with EltexSoft?

I found EltexSoft on Upwork and interviewed around 50 developers. The first thing EltexSoft did was send me an NDA before discussing my project to ensure I was protected. The team's level of professionalism really grabbed my attention.
How much have you invested with them?
We've invested around $50,000 in this project.

What is the status of this engagement?

We started working together around February 2024, and our engagement will be completed in August 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

EltexSoft hasn't completed the app yet, and we'll measure success based on user subscription metrics and referrals managed within the app. The work the team has delivered so far has exceeded my expectations. Most of the bugs are already worked out when EltexSoft delivers work. The team is constantly coming up with new features and functionalities, whether they involve interaction with the app or different steps within it that they think would work best.

EltexSoft is constantly one step ahead of me, and it's refreshing to know the team thinks ahead of me and my ideas come as extra. 

How did EltexSoft perform from a project management standpoint?

EltexSoft is constantly ahead of the project's schedule. We primarily communicate via Slack and also have meetings through Google Meet.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Denys (Founder), Daria (Project Manager), and Kseniia (COO), who are the teammates I've worked with the most. 

What did you find most impressive about them?

EltexSoft stands out for their professionalism and communication. The team is incredibly easy to work with and listens to me. I have ADHD and am constantly sporadic, and EltexSoft works with me to remind me about tasks and is flexible overall. I'm also impressed by the team's ability to hear my ideas and manifest them within days. EltexSoft understands my ideas and executes them quickly. 

I can't say enough good things about EltexSoft. This is the second development company I've worked with for this project, and I wish I had found EltexSoft from the beginning. Working with EltexSoft has been an incredible experience.

Are there any areas they could improve?

I can't think of any negative feedback for EltexSoft. 

Do you have any advice for future clients of theirs?

I suggest asking EltexSoft your concerns, even if you're afraid to say them out loud. The team has helped me walk off the ledge and been thorough.

BACKGROUND

Please describe your company and position.

I am the Executive of Fundamentals Artificial Intelligence AG

Describe what your company does in a single sentence.

AI-based tools for the film and TV industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EltexSoft to accomplish?

• Rebuild and optimize a complex product.
• Research and implement new AI techniques.
• Make a robust and intuitive interface.

SOLUTION

How did you find EltexSoft?

Referral

Why did you select EltexSoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from EltexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an initial proof of concept that needed a complete overhaul to allow scalability and extensibility. Everything from backend rewriting to a major refactoring of the interfaces, along with intelligent suggestions about what tools and technologies would best allow the software to grow easily into the future. Most importantly, we needed to ensure the changes wouldn't disrupt the existing deployments so that we could have regular upgrades, not long delays.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We went from a largely unstable demo to a bulletproof system in a very short period of time. More importantly, the changes they made have allowed us to innovate in really exciting directions without worrying about whether it's feasible, deployment-wise. We are now past the "stabilization" phase and onto creating fantastic new features, which are all handled with expert precision and guidance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have daily standups and sprints where the team reports on progress, helps plan the next tasks to be tackled, and asks whatever questions they might have. The level of engagement is incredible, and it's clear they come to those meetings prepared. We've never missed a deliverable, and in fact, we're currently running a bit ahead of schedule thanks to their incredible project management skills.

What was your primary form of communication with EltexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They deliver more value than you originally thought possible in the most unexpected ways. This isn't one of those "we thought of a new feature and blew up the schedule trying to implement it" companies — they hit their targets, but if they see a way to add value along the way, they scope it, propose it, and implement it without missing a beat. The level of competency and communication is incredible.

Are there any areas for improvement or something EltexSoft could have done differently?

Not at all.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an apparel and merchandise company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EltexSoft?

We needed a development team to build our platform and our catalog management.

SOLUTION

What was the scope of their involvement?

EltexSoft is developing our web platform using Laravel and PHP language. They provide us with front- and backend development services. We provided initial wireframes and documentation, and EltexSoft has designed and developed this platform which we’ll use as an order management system. They’ve created our client, admin, vendor, and sales portals. 

What is the team composition?

I work with 5–6 teammates from EltexSoft, including the CTO, a project manager, two developers, and two frontend engineers.

How did you come to work with EltexSoft?

I found EltexSoft on Clutch while looking for development companies that could adapt their solutions to our needs. I found that in EltexSoft and reached them through their website. 

How much have you invested with them?

We’ve invested $100,000 with EltexSoft.

What is the status of this engagement?

We’ve been working with EltexSoft since July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

EltexSoft’s work quality is great. In development projects is common to have bugs and issues, and EltexSoft has been quick to resolve them. 

How did EltexSoft perform from a project management standpoint?

EltexSoft is responsive and quick to answer. We communicate through Slack and Google Meet. We also use Jira for project management. 

What did you find most impressive about them?

I’m most impressed with EltexSoft’s service quality — it’s better than any other agency I’ve worked with.

Are there any areas they could improve?

I think EltexSoft could improve their timeline execution to be more timely with their deliverables.

Do you have any advice for potential customers?

I recommend being detailed about your project requirements and communicating deadlines clearly. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a company with a product that connects email inboxes from different email providers to help improve email reputation. Our product is also a reporting tool that lets users know whether their emails are going to the recipients’ inboxes or spam folders. We work with different marketing newsletters’ sales teams and have over a thousand paying clients. Overall, our product is a micro-staff tool that’s heavy on the technical side as we send millions of emails a month to the network we maintain. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EltexSoft?

We use EltexSoft for our frontend development tasks. 

SOLUTION

What was the scope of their involvement?

Currently, EltexSoft is working on a brand new version of our platform, building the main architecture of its frontend. Their team also provides us with the best practices for development. I give them backend points and designs, and they figure out the frontend — I don’t necessarily have to give them specific tasks. 

What is the team composition?

We work with a frontend developer and a project manager. The manager makes sure the tasks are running smoothly and following the best practices while meeting timelines and guidelines.

How did you come to work with EltexSoft?

I found EltexSoft on Upwork. They had a ton of good reviews, making over a million dollars on that platform. At that time, I needed a partner who could work full-time for me at an affordable rate. Meanwhile, I knew nothing about frontend engineering and didn’t have the funds to hire an expensive engineer. Luckily, EltexSoft was affordable; they weren’t the cheapest, but they also weren’t the most expensive. As a result, I hired them. 

How much have you invested with them?

We’ve spent between $90,000–$100,000.

What is the status of this engagement?

We started working together in January 2019, and the project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have a stable and working platform. A lot of other people talk about scalability, and we’ve hit that; our platform can hold tens of thousands of users. Through this developer-side platform, we see all processes and progress we’ve made, which is nice. 

How did EltexSoft perform from a project management standpoint?

EltexSoft’s project management is great. I don’t necessarily have to pay extra for it, and they do a great job — I don’t have to manage the project by myself. Moreover, I like that a small team of people works behind their engineers to ensure things run smoothly. That isn't always the case with other providers. For project management tools, we use Shortcut and GitHub. 

What did you find most impressive about them?

EltexSoft’s communication skills set them apart from the competition. They almost always hit the deadlines they set, so there’s consistency as well. On top of that, they work with the same developer for years. This shows that EltexSoft takes care of the individuals that do their work — their developers are happy, so they stay with the team for years. This helps with productivity, too.

Are there any areas they could improve?

No, there aren’t any. EltexSoft does everything that I ask them to do. 

Do you have any advice for potential customers?

Prepare a full scope of work before starting a project to make sure that everything will run successfully. Get everything ready for the EltexSoft team. 

For context, I wanted EltexSoft to start working on our project 2–3 weeks before I was ready. However, they asked me to prepare the entire project first and contact them when I was truly ready. I ended up making changes to the project using those 2–3 weeks. In the end, their request made sense. We would have wasted more time if we started working on the project without a full scope of work. 

BACKGROUND

Introduce your business and what you do there.

I’m the tech lead for a software startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EltexSoft?

EltexSoft was hired to address technological challenges and assist with software development.

SOLUTION

What was the scope of their involvement?

They provide front- and backend engineering, help with system architecture, ticket writing, and maintain general technical standards for an existing web application used to capture photos and videos and deliver that content to an end-user. They used PHP, Laravel, React, and more.

What is the team composition?

Denys (Founder) was my main point of contact.

How did you come to work with EltexSoft?

We received a reference from another trusted company. They provided the most in-depth proposal of the companies we considered.

How much have you invested with them?

We invested between $50,000 and $200,000, but it’s an ongoing operation.

What is the status of this engagement?

We started in September 2020, and are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received positive feedback thus far. In general, their work has been appreciated with low bug rates and high customer satisfaction.

How did EltexSoft perform from a project management standpoint?

We mainly use Jira as our project management tool. We also deliver feedback on Sigma. They do a good job with project management, keeping up to date on deadlines, and proactively letting us know where the project is at without having to always reach out.

What did you find most impressive about them?

Their desire to complete tasks regardless of the time it’ll take, their insistence on proper technical standards, and their overall communication all stand out.

Are there any areas they could improve?

While their project managers speak perfect English, I run into communication issues with some of their developers who don’t speak English.

BACKGROUND

Please describe your company and your position there.

I am best known as Triathlon Taren online. We worked with Eltex for ongoing development work of our team triathlon coaching web app, our Wordpress site, and our upcoming smartphone app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EltexSoft, and what were your goals?

We hired Eltex to perform the ongoing development work for all our technology needs. We needed a development company that had a flexible bandwidth, a reasonable price, while being broadly knowledgeable in web, web apps, and smartphone apps.

SOLUTION

How did you select EltexSoft and what were the deciding factors?

After trying several development companies we found Eltex to be the most proactive in suggesting projects that would lead to long term technical stability. They were quick with meeting deadlines and very honest to work with. We consider Eltex a true extension of our company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

If you look at teamtrainiac.com the entire platform was created by Eltex.

How many people from the vendor's team worked with you, and what were their positions?

My main points of contact are the CEO, Denys, the main Project Manager, Xenia, and their technical lead Iliya.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our development process is now ongoing with Eltex. We have eliminated our technical debt, completed a half a dozen large sprints, and are in the process of re-architecting the entire platform to allow for smoother development cycles in the future.

Describe their project management style, including communication tools and timelines.

Eltex is so flexible in how much work we can request from them, and they've taken on this project as if it was their own business.

What did you find most impressive or unique about this company?

Eltex is flexible when it comes to client requests and they've taken on this project as if it was their own business.

Are there any areas for improvement or something they could have done differently?

Over the course of this year sprints have taken longer than expected because the original developer combined the back end and front end into one code base while using Yii 2.0. Eltex suggested (they admit they should have suggested this sooner) that we re-architect the entire site which we're doing now.

BACKGROUND

Please describe your company and your position there.

Timealy is a London based online click-and-collect food platform connecting customers to restaurants on real time basis.. Timealy aims to revisit the food ordering cycle adapting it to the new Circular Economy vision and make the overall takeaway experience more sustainable for both the Restaurants and Customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EltexSoft?

Once the concept was validated we started looking for a Software House which could develop Timealy into a native mobile app. At that stage we had just a break down of the Functional and Non Functional Requirement of the app envisaged within a series of wire-frames. We needed someone who could look after the following: - Design - Back End development - Front End Development - QA - Testing

What were your goals for this project?

The main goals of the projects were to develop a disruptive and solid application to be released in large scale on a number of European markets.

SOLUTION

How did you select this vendor?

We approached several vendors in central East Europe, with a focus on Ukraine because we felt that there was a strong talent and expertise in technical skills such coding and programming. We overall approached 10 vendors in different Ukrainian and Polish cities. In a second stage we shortlisted 3 of them which fit the parameters of experience, size and price. After few discussions we decided to appoint Eltex.

Describe the project in detail.

Timealy is a real time Click-and-Collect food platform offering flash deals on fresh meals.The marketplace works in real-time, allowing restaurants and groceries to offer deals on-the-go.The focus is during off-peak hours or at end of day. The stack of Timealy was agreed with Eltex on the basis of building a native App for both IOS and Android. The project started with the finalization of the Branding identity with the designer followed with the launched of the coding by the Back End Engineers. During the project constant discussions were held with the Etltex BAs and PMs. The following steps involved the front end effort to optimize the UI and UX aspects of the Application. For each stage of production UAT and QA was performed by Eltex team.

What was the team composition?

Eltex team was made of@ - 1 PM - 1 BA - 1 IOS developer - 1 Android developer - 1 Front End developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The App was released and on-boarded in Apple Store and Google Play at the end of the project in a seamless way. The Application was fully functional since day 1 and available for download in all United Kingdom. The few bugs identified were addressed on a timely manner and no structural problems impacted any of the features within the App. The feedback of the early adopters was extremely positive in terms of design and UX.

How effective was the workflow between your team and theirs?

Eltex team worked very efficiently with an adequate level of supervision and monitoring in the activities.

What did you find most impressive about this company?

The level of professionalism and the strategic mindset of the company stood out. Those are the two main values that impressed me throughout the project.

Are there any areas for improvement?

Working with Eltex has been a very pleasant experience and the quality of the deliverable has been excellent, i wish Eltex can carry on in such journey by developing the communication skills of the developers (e.g. english) the more operational members of the staff.