EltexSoft is a boutique software engineering studio headquartered in Los Angeles, founded in 2015: 35 to 50 senior engineers, no juniors, average client engagement 4 years, engineer retention over 90%, longest engagement ten years with the same team.
Where we do our best work:
eCommerce and marketplaces. Multi-vendor marketplaces, B2B portals, custom storefronts. Nautical Commerce, the $30M-funded marketplace platform (200K+ monthly transactions, acquired by Traide), and Greek House, which we engineered for four years through Inc. 5000 to its 2024 acquisition.
Generative AI. RAG pipelines, AI agents, copilots and LLM integrations that reach production. Clients include Arcade.ai, a $42M-funded AI company.
Food delivery. Meal4U, Denmark's #1 delivery service (we rebuilt its iOS and Android apps), and Ripe, the Manhattan corporate catering marketplace acquired by Hungry.
Healthcare. HIPAA-compliant platforms and telehealth marketplaces. We are the engineering team behind RiseMD, a healthcare marketing platform used by 5,000+ dental practices and DSOs (fully automated AI call grading, 20X ROI), and we built WinitClinic, a functional medicine marketplace with at-home lab testing: 1,000+ practitioners, 10,000+ consultations a month.
We also serve real estate and legal clients, and product teams inside Fortune 500 companies including Google, Boeing, Shell and Societe Generale.
Three ways to work with us: team augmentation (one to five senior engineers in your standup within 14 to 21 days), a dedicated team on monthly retainer with our tech lead and QA, or outsourced delivery (working software every two weeks). $50 to 99 per hour, month to month, no placement fees, you own the code. Engineer replacement within two weeks, in writing.
Clutch 5.0 across 30 verified reviews. Upwork Expert-Vetted (top 1%).
Free discovery call with the engineers who will do the work: hello@eltexsoft.com
EltexSoft offers competitive pricing, fitting various budgets, with project costs ranging from $10,000 to over $500,000. Clients appreciate the value for money, citing effective communication and timely deliveries, which enhance overall project efficiency and satisfaction.
Clients frequently commend EltexSoft for their organized project management. They employ structured workflows, maintain clear communication, and deliver projects on time. Their proactive approach in managing projects and addressing client needs is highly valued.
Value-Added Services and Strategic Insights
EltexSoft is commended for providing strategic insights and value-added services that go beyond basic development. Their ability to suggest improvements and identify potential issues early is highly appreciated.
Strong Technical Expertise
EltexSoft has consistently demonstrated strong technical expertise across various projects, including custom software development, mobile applications, and web platforms. They have proven their capability in handling complex systems and integrating new technologies efficiently.
Commitment to Client Success
EltexSoft's dedication to client success is evident in their proactive suggestions and willingness to go beyond task execution. Clients value their input and strategic mindset, which contribute to achieving business objectives.
Areas for Improvement: Communication Consistency
While generally praised for communication, some clients mentioned occasional delays in real-time coordination due to time zone differences. Improving consistency in communication could further enhance client satisfaction.
Flexible and Adaptable
EltexSoft is recognized for their flexibility and adaptability in handling changing project scopes and priorities. Their willingness to accommodate client needs and adjust timelines when necessary is highly valued.
"Many other contractors weren’t able to take on a project like that, but for Icemint, this wasn’t a problem. They also have good support."
Nov 2, 2015
CEO, Travel Booking Website
Anonymous
Verified
Hospitality & leisure
Ukraine
1-10 Employees
Phone Interview
Verified
The client hired EltexSoft (formerly Icemint Media) to provide development services for their platform and website. The scope of the agency’s involvement extended to include support and upgrades, as well.
EltexSoft (formerly Icemint Media) impressed the client by delivering high-quality work on time. The agency adds value by providing education and advice, too. The client praises Icemint Media for their skilled team and highly recommends the agency to others.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We’re an online travel agency.
What is your position?
I’m the CEO.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Icemint Media?
We needed someone to work on our project. We started the project two years ago and wanted an updated version. The first version was done with a different partner. Essentially, we needed development for our platform and site.
SOLUTION
Please describe the scope of their involvement in detail.
They developed our software, and they currently do ongoing support and upgrades. It is built with Ruby on Rails and has multiple integrations with third-party APIs [application programming interfaces] and SDKs [software development kits].
How did you come to work with Icemint Media?
They were recommended to us by a marketing agency with whom we work. We asked them to do the development for our project, and they advised us to go with Icemint Media.
What is the status of this engagement?
Our relationship is ongoing. They provide support and upgrades for us.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
They delivered exactly on time. They explain things to us and advise us. They take care of our issues exactly as we need them done.
What distinguishes Icemint Media from other providers?
They have a very good team. Our front end uses the Amadeus API. It’s a very high load system, and they do this very well. Many other contractors weren’t able to take on a project like that, but for Icemint, this wasn’t a problem. They also have good support.
Is there anything Icemint Media could have improved or done differently?
No. I think they do better than their competition.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design for Web Hosting Company
Web Development
$50,000 to $199,999
Jan. 2013 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"I always was informed about the project's progress and any issues. EltexSoft delivers exactly what we expect on time."
Nov 2, 2015
Chief Business Officer, Web Hosting Company
Anonymous
Verified
Other industries
London, England
1-10 Employees
Online Review
Verified
The client provided EltexSoft (formerly Icemint Media) with a technical description and some technology stack and tasked the agency with the rest of its development.
EltexSoft (formerly Icemint Media) consistently delivered quality work and contributed to a successful program. The agency is praised for their effective communication and technical expertise. The client highly recommends Icemint Media to others.
The client submitted this review online.
BACKGROUND
Please describe your organization.
We are an international web-hosting company. We provide a wide range of web-hosting services, such as shared web hosting and domain registration, rentals of virtual and dedicated servers with Anti-DDoS [distributed denial-of-service], SSL [secure socket layer] certificates, and other.
What is your position?
I'm a chief business officer and now in charge of all processes in the company.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Icemint Media?
We were getting ready to launch a brand new web-hosting company on the market. Our main enemies were time to launch and the quality of work done toward our predetermined specifications. I believe that we succeeded in what we wanted to do.
SOLUTION
Please describe the scope of their involvement in detail.
The project was developed from scratch – we had a technical description and some technology stack already when we started to search for a vendor to assist with design and development. The technologies included Symfony PHP framework, experience with WHMCS, JavaScript/jQuery skills and experience with third-party integrations via API [application programming interface].
How did you come to work with Icemint Media?
We were referred to contact the Icemint team. Although we had other contractors in mind as well, Icemint gave us the most detailed development plan and reasonable prices as well as explained the workflow and expected deliverable.
Could you provide a sense of the size of this initiative in financial terms?
The total budget exceeded $50,000.
What is the status of this engagement?
We started the cooperation around two years ago and ended the project little less than a year ago. We still work with their team for long-term support and maintenance of the site.
RESULTS & FEEDBACK
How did Icemint Media perform from a project management standpoint?
The quality of communication, and the technique they used was great. Every step was clearly understandable for us and was issued on time. The project was completed successfully on time with only a small increase in the budget.
What distinguishes Icemint Media from other providers?
They are always straightforward with you and that helps strongly. They don't reveal company secrets, but I always was informed about the project's progress and any issues. At the same time, I wasn't overloaded with technical details. Icemint Media delivers exactly what we expect on time. This allows us to plan marketing activities in advance.
Is there anything Icemint Media could have improved or done differently?
I would advise they scale the team. There was a time when one of their team members got sick and one of the stages was delayed, although they caught up on the next one. It's great work and, in my opinion, they should grow their business.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for International Travel Social Platform
Web Development
WordPress CMS
Less than $10,000
July 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They took WordPress, and they did amazing things with it. I didn’t expect that WordPress could be so deeply modified."
Oct 29, 2015
Founder, The Vorona
Timur Vorona
Verified
Other industries
Ukraine
1-10 Employees
Phone Interview
Verified
The client hired EltexSoft (formerly Icemint Media) to build their customized WordPress website. The project included making modifications, adding social functions, and writing plugins, as well.
EltexSoft (formerly Icemint Media) succeeded as the client’s partner by contributing to an effective website that exceeded their expectations. The client noted that the agency's turnaround time could be improved, but recommends them for their technical expertise.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
I started my own project a few months ago for people who are looking for new opportunities abroad. There are plenty of people in Ukraine, Russia, and other countries who want to move abroad, emigrate, and do business or study in Europe or the US. They don’t know how to settle in a new country, so they need help. However, there are plenty of local people who know how to solve this problem and can help them. My service is to connect these two groups of people.
What is your position?
I am a journalist with about 15 years of experience; however, the project I did with Icemint Media was independent from my profession.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Icemint Media?
I needed a customized WordPress website built.
SOLUTION
Please describe the scope of their involvement in greater detail.
We decided to use WordPress to build the site. They made some modifications because WordPress didn’t offer all the features I needed. They added social functions to display user’s profiles and allow people to connect with each other and chat. They wrote some of the plug-ins themselves.
I’ve changed the business model, and now we’re moving from a social network to a marketplace, so they’re currently working on some changes that will be launched in the next few days.
How did you come to work with Icemint Media?
In my work as a journalist, I wrote an article about a mobile game that Icemint had built. The proceeds from the game go to a charity that helps people who are suffering from war in Eastern Ukraine.
Could you provide a sense of the size of this initiative in financial terms?
Our budget was up to $10,000.
What is the status of this engagement?
We started the project in July, and we had planned to finish in early September. The project wasn’t actually complete until late September because I didn’t have a clear vision of what I wanted as the final product. We launched the site in early October and I’m still working with them for small modifications that our users request.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
There were some bugs when we launched, which they quickly fixed. I don’t know whether the bugs were their fault, but now everything is great and I continue to work with them.
The project was pretty fast; it only took a little bit more than two months to complete. I had expected it to take three to four months, so I’m happy.
How did Icemint Media perform from a project management standpoint?
There was some delay, but it wasn’t only their fault. I didn’t provide them with clear tasks to do.
What distinguishes Icemint Media from other providers?
They took WordPress, and they did amazing things with it. I didn’t expect that WordPress could be so deeply modified. They wrote plug-ins, and they took some open-source software and connected all of it together in one website. It’s really great.
Is there anything Icemint Media could have improved or done differently?
Maybe they could work a little bit faster. When I asked them do to something, sometimes it took one or two days more than what they had promised.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"I think it was incredible."
Willing to Refer
5.0
NPS
"I’ve already recommended them to a colleague.
Web Design & Development for Digital Marketing Agency
Web DesignWeb Development
WordPress CMS
Confidential
Mar. 2024 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"I recommend their services to any company seeking a skilled and dependable development team."
Oct 21, 2024
CRO & Account Manager, Somebody Digital
Elma Cronje
Verified
Advertising & marketing
London, England
11-50 Employees
Online Review
Verified
EltexSoft provides web design and development services for a digital marketing agency. The team is responsible for managing the project's implementation and offering ongoing maintenance and support.
EltexSoft has delivered the project within budget, with satisfactory bug resolution and error rates post-launch. The team provides timely items, consistently responds to needs, addresses adjustments and changes quickly, and proactively offers solutions. Their dedication has made the process smooth.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CRO & Account Manager of Somebody Digital
Describe what your company does in a single sentence.
We offer expertise in SEO services, PPC services, social media services, copywriting services, data and analytics.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire EltexSoft to accomplish?
Web Development
Web Support
Web Maintenance
SOLUTION
How did you find EltexSoft?
Referral
Why did you select EltexSoft over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from EltexSoft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development: Full implementation of the project, including front-end and back-end development. Testing and quality assurance (QA) processes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
On time delivery
Within budget
Bug resolution rate
Error rate post launch
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout our collaboration, Eltexsoft consistently demonstrated excellent project management and technical expertise, helping us achieve key milestones.
They were responsive to our evolving needs. Whether we required adjustments, additional features, or last-minute changes, Eltexsoft was always quick to adapt. They were proactive in identifying potential challenges and offering solutions, which contributed to the overall smooth execution of the project.
I recommend their services to any company seeking a skilled and dependable development team.
What was your primary form of communication with EltexSoft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their dedication to delivering results while adapting quickly to changes made the process smoother than expected and gave us confidence in their ability to manage complex development tasks with ease.
Are there any areas for improvement or something EltexSoft could have done differently?
No
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for E-commerce Company
Custom Software DevelopmentWeb Development
Confidential
Sep. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are on time, and responsive."
Dec 27, 2023
VP Engineering, E-commerce Company
Anonymous
Verified
eCommerce
San Francisco, California
11-50 Employees
Online Review
Verified
EltexSoft developed an MVP web platform for an e-commerce company. The team worked with the client to build the platform.
EltexSoft successfully built the MVP on time. They were responsive, timely, and communicative throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP Engineering of an ecommerce company
Describe what your company does in a single sentence.
AI-powered customer marketplace for physical goods
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire EltexSoft to accomplish?
Staff augmentation for 0 to 1 MVP build
SOLUTION
How did you find EltexSoft?
Online Search
Why did you select EltexSoft over others?
Referred to me
How many teammates from EltexSoft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
MVP Web Platform development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
MVP was built
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are on time, and responsive.
What was your primary form of communication with EltexSoft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
CEO joins standups
Are there any areas for improvement or something EltexSoft could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Intellectual Property Management Company
Application Management & SupportMobile App DevelopmentWeb Development
"They were extremely flexible and always responded accurately to our needs."
Dec 8, 2023
Member, Intellectual Property Management Company
Anonymous
Verified
Other industries
Stamford, Connecticut
1-10 Employees
Online Review
Verified
EltexSoft built and deployed iOS and Android apps for an intellectual property management company. The team also developed a professional-grade web-based backend to support the app.
EltexSoft successfully integrated new features and deployed the app. The team provided a comprehensive timeline and estimate, delivered on time, and maintained transparent communication throughout. They were flexible, accurate, and approachable. Overall, EltexSoft's services were top notch.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Member of an other industry company
Describe what your company does in a single sentence.
We own and generate intellectual property including patents and manage technology businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire EltexSoft to accomplish?
Create a professional-grade mobile application.
Build a professional-grade web-based backend to support the mobile app.
SOLUTION
How did you find EltexSoft?
Referral
Why did you select EltexSoft over others?
High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from EltexSoft were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Eltex provided significant assistance in the initial scoping of our project. I had actually contacted Denys about this project before we were contracted, and he guided me to the starting line. Ultimately, we tasked Eltex with building and deploying iOS and Android apps as well as a web-based backend.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
App and backend deployment, successful integration of new features, and ongoing support
Describe their project management. Did they deliver items on time? How did they respond to your needs?
After scoping, EltexSoft provides a comprehensive timeline and estimate. There is excellent transparency from the starting line. Delivery was always timely and they were extremely flexible and always responded accurately to our needs and changes
What was your primary form of communication with EltexSoft?
Virtual Meeting
What did you find most impressive or unique about this company?
Top of the line quality yet incredibly approachable
Are there any areas for improvement or something EltexSoft could have done differently?
Everything has been excellent.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Mktg & Technology Solutions Company
Custom Software DevelopmentWeb Development
Confidential
June - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The talent and skill set of the team were impressive."
Sep 27, 2023
CEO, Marketing & Technology Solutions Company
Anonymous
Verified
Advertising & marketing
Royal Oak, Michigan
51-200 Employees
Online Review
Verified
EltexSoft was hired by a marketing and technology solutions company to build the foundation of their system. The team developed a web-based marketing tracking and analytics solution for dentists and doctors.
EltexSoft delivered every aspect of the project flawlessly, exceeding the client's expectations. The team was prompt and easy to work with; they maintained exceptional communication throughout the engagement. Overall, they stood out for their talented team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an advertising & marketing company
Describe what your company does in a single sentence.
We provide best-in-class marketing and technology solutions to dentists and doctors.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire EltexSoft to accomplish?
Build the foundation for our marketing tracking system
SOLUTION
How did you find EltexSoft?
Referral
Why did you select EltexSoft over others?
High ratings
Great culture fit
Good value for cost
How many teammates from EltexSoft were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Create and implement a web-based marketing tracking and analytics solution
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Eltex team has been an absolute pleasure to work with. The team is exceptional when it comes to communication and talent, and they have delivered on every aspect of the project flawlessly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All items were delivered on time with excellent communication along the way.
What was your primary form of communication with EltexSoft?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The talent and skill set of the team were impressive
Are there any areas for improvement or something EltexSoft could have done differently?
I would say not
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Visual Artists Platform
Mobile App Development
$50,000 to $199,999
Jan. - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They helped build seamless communication."
Sep 22, 2020
CEO, Visual Artists Platform
Anonymous
Verified
Advertising & marketing
New York City, New York
1-10 Employees
Online Review
Verified
EltexSoft created a mobile app for visual artists. The platform will exhibit the designs of users. The vendor also assisted in crafting a structured workflow.
Currently, EltexSoft's developed app is in beta testing. It is set to launch soon. Overall, they are reliable and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO at Smartist, the app that helps visual artists to showcase their art in different interiors.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire EltexSoft?
– Project Management – Product Management – Mobile App Development
What were your goals for this project?
The goal was to develop the app from A to Z in the shortest period of time.
SOLUTION
How did you select EltexSoft?
By referral
Describe the project in detail.
Once we have done our user research, UX, and UI design we contacted Eltex for the next steps. They helped us to structure the workflow and did technical/project management.
What was the team composition?
Eltex was presented by CEO, product manager, and 3 iOS developers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The app is in beta testing and will be released to the public soon.
How effective was the workflow between your team and theirs?
It was great. They helped build seamless communication. They kept in touch thru Slack and project/task management thru Clubhouse.
What did you find most impressive about this company?
Reliability, communication, and experience.
Are there any areas for improvement?
I wish they are located in the United States.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Legal Contracting Site
Custom Software Development
$10,000 to $49,999
July - Dec. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They did a great job and were very responsive."
Aug 13, 2019
Founder, ContractsCounsel Inc.
Ray Allen
Verified
Legal
Washington, District of Columbia
1-10 Employees
Online Review
Verified
EltexSoft built custom software for a user-friendly platform that connects attorneys to clients. Their work encompassed front- and backend development and included interface design. Their team consisted of a UX/UI designer, developers, and a project manager.
The development project culminated in the delivery of a effective product. The EltexSoft team was helpful and thorough in explaining all processes and progress. Despite being an off-shore team, they were great communicators. The project manager exhibited great dedication to the client's success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an online marketplace for businesses to hire global contract lawyers for their legal work. I am the founder of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire EltexSoft?
We hire EltexSoft to create a custom software application for us to sign up clients and attorneys.
What were your goals for this project?
Create an easy-to-use and fast product for clients and attorneys to register on our platform.
SOLUTION
How did you select this vendor?
I selected this vendor based on a client referral.
Describe the project and the services they provided in detail.
They helped me create designs for each interface of the software application. Then they helped me create the front-end and back-end solution for the software application.
What was the team composition?
UI/UX designer. Front-end and back-end developers. Project manager.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
They did a great job and were very responsive. I would recommend them.
How was project management arranged and how effective was it?
There was a dedicated project manager assigned to me and it was very effective.
What did you find most impressive about this company?
While they are located in the Ukraine, they were very responsive and spoke good English. They also helped coach me through the process.
Are there any areas for improvement?
N/A.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Passenger Claims Portal
Web Development
$10,000 to $49,999
July 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They always have the project under control and never over-promise or let me down.”
Jul 25, 2018
Founder and CEO, MYFLYRIGHT GmbH
Igor Maas
Verified
Legal
Hamburg, Germany
1-10 Employees
Online Review
Verified
EltexSoft (formerly Icemint Media) handles the development process for the frontend and backend of a website. They created a database to automate information efficiently.
Their team effectively manages the project and maintains the fluidity of communication between both teams. The entire organization is reliable and proactive in suggesting new and meaningful ideas.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a passenger rights portal where customers can submit their claim within a couple of minutes. I am the founder and CEO of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Icemint Media?
We used Icemint Media to set up the relevant questionnaire and data flow into our database to automate, evaluate, and process cases quickly.
What were your goals for this project?
We wanted to launch a query form that is interactive and well-structured for the customer. We wanted the frontend and backend processes to correlate with one another.
SOLUTION
How did you select this vendor?
Our online marketing agency recommended them to us.
Can you go into detail about the services they provided and the scope of the project?
Icemint handles all aspects of the development process. They make all necessary adjustments to both the frontend and backend of the website.
What was the team composition?
We have a project manager that leads all of the communication between the developers and our team. Their team of developers also includes a lead developer who handles all critical tasks.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The development of the query and database structure was a fundamental cornerstone for the success of the growth of the business. It is difficult to quantify the improvement based on their work.
How was project management arranged and how effective was it?
The project manager takes over the responsibility of communication, including teaching me the most effective ways to monitor and coordinate tasks. We also use a variety of project management tools.
What did you find most impressive about this company?
Their team is humble and reliable. They always have the project under control and never over-promise or let me down. They are proactive in terms of suggesting new ideas and making helpful improvements.
Are there any areas where they can improve?
I am happy with the project so far.
RATINGS
5.0
"We are completely satisfied with the project."
Quality
5.0
Service & Deliverables
"Everything is always completed to our liking."
Schedule
5.0
On time / deadlines
"They are always clear communicating tasks for the sprint and make reliable timelines."
Cost
5.0
Value / within estimates
"We are very happy with the cost."
Willing to Refer
5.0
NPS
"I have done already recommended them and would do so again.
Showing 21-30 of
30 Reviews
Software Engineering Team
We staff and provide expert software development teams of various sizes which can augment your existing core team or work siloed and deliver an IT solution / web application / mobile application from scratch, as a turnkey service.
Small
Small businesses, pre-seed and seed stage startups
$15,000
/month
Team Size: 2 to 3
Medium
Series A+ startup and tech enabled companies
$25,000
/month
Team Size: 3 to 5
Large
Series A+ startups and established IT businesses
$50,000
/month
Team Size: 6 to 9
Features
Small
$15,000
/mo
Medium
$25,000
/mo
Large
$50,000
/mo
Team Size
2 to 3
3 to 5
6 to 9
Small
$15,000
/mo
Team Size
2 to 3
Medium
$25,000
/mo
Team Size
3 to 5
Large
$50,000
/mo
Team Size
6 to 9
Our Story
Dennis started EltexSoft in 2015 after a decade of building software teams, with Illia as co-founder and CTO. The studio grew by keeping clients rather than chasing new ones: the first engagements are still running, and the same engineers are still on them. Today we are 35 to 50 senior engineers across Los Angeles, New York, Lisbon and Kyiv, with no juniors on client projects and no sales layer between you and the people writing code.
Meet the Team
Denys VorobyovFounder & CEO
Founded EltexSoft in 2015 and runs every client relationship personally, from first call through delivery. Author of "42: The AI Builder's Stack", a 22-chapter guide to building with AI from production experience.
What Sets Us Apart
Senior-Only Engineers, Zero Junior Handoffs
Every EltexSoft engineer is a vetted senior or 10x builder — no bait-and-switch, no juniors shadow-billed as mid-level. You get the same people from kickoff to launch, which is why Boeing, Google, and INC 5000 startups trust us with production-critical work.
Boutique Scale, Enterprise-Grade Delivery
At 35-50 engineers across the US, Portugal, and Ukraine, we're small enough that the CEO is in your Slack and large enough to staff full squads. You get founder-level accountability with the CI/CD rigor, test coverage, and cross-code-review discipline of a Fortune 500 shop.
Business Outcomes Over Billable Hours
We optimize for your ROI, not our utilization. That means pushing back when a feature won't move the needle, proposing scope cuts that save budget, and measuring success in shipped revenue — not story points. Clients stay with us 4 years on average because the math works.
Verified means Clutch independently confirmed EltexSoft is a legally registered business and backed by 30 verified client reviews averaging 5.0 stars.
Clutch was unable to obtain a credit report for this company. However, Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.
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