Elsner Technologies Pvt Ltd

BACKGROUND

Please describe your company and your position there.

I'm the director of Eco Certificates Pty Ltd - A building sustainability consultancy in Sydney Australia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elsner Technologies Pvt Ltd, and what were your goals?

Search Engine Optimisation

SOLUTION

How did you select this vendor and what were the deciding factors?

Combination of cost and service quality

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Search engine optimisation of our main website and monthly reporting of the ranking

How many people from the vendor's team worked with you, and what were their positions?

A handful of people who were marketers, technical team and executieves

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ranking have been improved and we're now on the first page for most of our keywords

Describe their project management style, including communication tools and timeliness.

Email communication

What did you find most impressive or unique about this company?

Their attentiveness and profesisonal team culture is impressive.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

I am the CTO of Művészház

Describe what your company does in a single sentence.

drawing school

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• subscription payments
• multiple stripe

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Online Search

Why did you select Elsner Technologies Pvt Ltd over others?

Good value for cost

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently reached out to the support team at Elsner Technologies regarding their WooCommerce Multiple Stripe Accounts plugin. I originally purchased it with the understanding that it would handle subsription products, but I ran into a roadblock during setup where the payment methods just weren't showing up.

What followed was some of the best customer support I've experienced. Their team was highly responsive over chat. Even when there was a brief moment of confusion regarding the plugin's current roadmap, we quickly found a common language. They were completely honest and transparent about the situation. Something I deeply appreciate.

Instead of leaving me hanging, their developers immediately went to work. They mapped out the functionality I needed on a local development site, recorded a video demonstration to ensure it perfectly matched my requirements, and then carefully integrated it into my live site without disrupting any of my existing payment processors.

To top it off, they provided this feature implementation completely free of charge to honor my initial expectations. It is rare to find an agency with this level of accountability, technical skill, and genuine dedication to customer satisfaction. If you are looking for a trustworthy tech partner who truly stands behind their work, I highly reccomend Elsner Technologies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome is that they got the custom subsription feature running perfectly on my live site, with zero downtime for my existing payment gateways. They did the extra development work completely free of charge, saving me significant costs. Everything was resolved without much philosophy. Now my checkout works like a Swiss watch, and I can finally accept recurring payments. Highly reccomend!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is excellent. We comunicate directly over chat and they are serious people who don't complicate things. They understood exactly what I needed, showed me a video proof on their local site, and delivred the working update the exact same day without any delays.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Their absolute honisty. When we had a misunderstanding about the features, they didn't try to sell me fog. They took full responsibility and built what I needed for free. In this busines, that kind of integrity is very rare.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

Maybe the documenation could be more cleare about which exact features are still in development. It is always better to have these things black on white before purchase. But since they fixed my issue so perfectly, I can't really complain much.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Sabio

Describe what your company does in a single sentence.

We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

We hired Elsner Technologies Pvt Ltd to help us implement and customize a Pimcore solution. Our goal was to streamline product information management, improve data organization, and create a more efficient system for our IT services and consulting operations.

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elsner Technologies handled the full implementation of our Pimcore solution. Their work included setting up the product information structure, configuring data models, integrating APIs, and customizing features to fit our IT services workflow. Key deliverables included a fully configured Pimcore system, streamlined product data management, improved data organization, and ongoing technical support to ensure everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear improvements in our daily operations. We saw faster product data processing, better data accuracy, and a more organized workflow within Pimcore. Our team was able to manage product information more efficiently, reducing manual work and saving time. Overall, the new system increased productivity and made our data management process much smoother.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very good. Elsner delivered all milestones on time and kept us updated throughout the process. They were responsive to our needs, quick to answer questions, and always willing to make adjustments when required. Overall, communication was smooth and they handled the project professionally.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their strong understanding of Pimcore and their ability to customize it to fit our exact needs. They were proactive, detail-oriented, and always willing to go the extra mile to make sure the solution worked perfectly for us. Their technical expertise and supportive attitude really stood out.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

None. The project went smoothly, and the team was supportive throughout. Everything was delivered as expected, and we were satisfied with their overall approach and communication.

BACKGROUND

Please describe your company and position.

I am the Programme Director of Strathclyde Business School

Describe what your company does in a single sentence.

Mary specialises in business transformation, change management, leadership development and organisational improvement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• We hired Elsner Technologies Pvt. Ltd. to build and set up a new e-commerce website for our business. We needed a team who could handle everything from design to development and make sure the online store was easy to manage.

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team handled the full development of our e-commerce website. They worked on the design, set up the store layout, added all the main features we needed, and made sure everything worked smoothly on both mobile and desktop. They also helped with product setup, payment gateway integration, and basic SEO settings. The key deliverables were the complete website build, a clean design, smooth checkout flow, and ongoing support during the launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website went live, we saw clear improvements. Our site started loading faster, customers found it easier to browse, and we noticed an increase in online inquiries and sales. The overall user experience got better, and managing the store from the backend became much easier for our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and organized. They kept us updated at every stage and delivered the work on time. Whenever we had questions or needed changes, they responded quickly and were always willing to help. Communication was clear, and they made sure we were comfortable with every step of the process.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

The thing we liked most about the company was their willingness to go the extra mile. They were patient, easy to talk to, and always ready to explain things in a simple way. Their attention to detail and the way they handled even small requests made them stand out.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

Honestly, we didn’t face any major issues during the project. Everything went smoothly, and we were happy with their work. There isn’t anything specific that we felt needed improvement.

BACKGROUND

Please describe your company and position.

 I am the Campaign coordinator of an advertising & marketing company 

Describe what your company does in a single sentence.

A data-driven marketing and communications agency that specializes in creating direct marketing campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Web base Application Development
• Html email template development

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project aims to enhance the existing WordPress Single Sign-On (SSO) integration by modifying the user authentication and role assignment logic to automatically handle users who possess a dual role (e.g., Customer & Vendor, Student & Instructor) from the central identity provider (IdP). The update will ensure that upon logging in via SSO, users are granted a consolidated set of permissions and are directed to the appropriate dashboard or interface based on their primary or combined role set, creating a seamless and context-aware user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The updated system successfully assigns dual roles to all users via SSO with 100% accuracy and correctly redirects them to the appropriate dashboards. This was achieved without any performance loss or security vulnerabilities, confirming all functional and technical requirements were met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated responsive project management by consistently replying to emails overnight despite the time zone difference. They reliably implemented requested updates within one to two days of the initial request, ensuring timely progress.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspects were their exceptional responsiveness and their proactive effort to fully understand our requirements, which directly contributed to their consistent on-time delivery.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

One area for improvement would be for the team to transition from being purely reactive to more proactively strategic. While they excelled at meeting our stated requirements, we would have valued them offering alternative solutions or suggesting efficiency improvements we hadn't considered. This would have elevated them from a skilled executor to a true strategic partner.

BACKGROUND

Please describe your company and position.

I am the Business Continuity Planner of Texas Department of Public Safety

Describe what your company does in a single sentence.

Proactively protect the citizens of Texas in an ever changing threat environment while always remaining faithful to the U.S. and State Constitution. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Partner with 50 influencers to boost brand visibility, increase awareness, and grow sales, supported by ChatGPT-driven lead generation content that enhances campaign engagement.

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

• Referral
• Clutch Site

Why did you select Elsner Technologies Pvt Ltd over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team successfully identified, vetted, and managed a network of 50–100 influencers, emphasizing local micro-influencers in key markets such as California and Texas. Bond Finance oversaw contracts, payments, and compliance to guarantee influencer authenticity and brand alignment. An organized CRM system was developed and maintained to monitor influencer performance, strengthen collaboration, and foster long-term partnerships. ChatGPT supported this process by helping craft outreach messages, partnership proposals, and performance summaries tailored to each influencer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Elsner  influencer marketing campaign achieved strong results, generating an average of $300 per influencer and maintaining a ROAS above 3.0. With 50 TO100 influencers, the campaign boosted engagement across Instagram and YouTube, driving traffic and conversions through high-quality content. Monthly reports tracked performance and ROI, while the use of ChatGPT for lead generation content enhanced engagement and conversion efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was outstanding. Despite some initial communication challenges, the Elsner team remained flexible, understanding, and quick to adapt. Their responsiveness and commitment ensured a smooth process, even under tight deadlines. Their dedication and collaborative approach were key to successfully achieving our influencer goals.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility, commitment, and resilience were truly exceptional, consistently driving the project’s success from start to finish.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

NO THEY DID VERY WELL

BACKGROUND

Please describe your company and position.

I am the SEO Team Lead of Insta Exhibitions Pvt. Ltd.

Describe what your company does in a single sentence.

India’s Trusted Exhibition Stall Company Since 2003

Custom Exhibition Stall Design, Fabrication, I&D & Warehousing Services

We empower brand promotions with turnkey solutions for exhibition stall designs and portable displays, catering to exhibitions, conferences, trade fairs, events, and brand activations. With over two decades of expertise, we have established ourselves as a leading exhibition stand company in India, with offices in Mumbai, Delhi, and Bengaluru—helping you maximize your return on investment from exhibitions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Development-related tasks for one of our websites built on the Magento 2 platform.

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

Pricing fit our budget

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a list of development-related tasks for one of our websites built on the Magento 2 platform. We came across Elsner based on positive feedback from our colleagues.

Our experience with Elsner has been excellent—they are highly cooperative and possess great expertise in the platform. So far, whenever we've requested complex changes, they have executed them flawlessly within a surprisingly short turnaround time.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

We held several meetings that allowed us to gain a clear understanding of each other's expectations, ensuring alignment on goals, priorities, and deliverables.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Virtual Meeting

 In what ways can they improve?

There were primarily some costing-related concerns that were successfully resolved, leading to a mutually beneficial outcome for both parties. As a result, we have opted for an additional package of their services.
What advice do you have for clients with similar needs to yours?

 Since I faced issues with the Magento 2 platform, I would recommend migrating from it, as it has several limitations when it comes to optimizing the website for SEO. However, if they still prefer to stay on the same platform, opting for an agency like Elsner would be a good choice, as they seem to be a reliable option.

UPDATED REVIEW

This review was published on 02/19/2025

Ashraful Ayan
SEO Team Lead, Insta Exhibitions Pvt. Ltd.Advertising & marketing

Mumbai, India

201-500 Employees

Dec 2024 - Feb 2025

Less than $10,000

Verified

Project summary
Elsner Technologies Pvt Ltd provided Adobe Commerce development support for an exhibition stall company's website. The team uploaded and removed products from the client's site and implemented SEO changes.

Feedback summary
Elsner Technologies Pvt Ltd completed the requested tasks flawlessly. The client also noticed an improvement in their website's organic performance. The team was highly cooperative, technically proficient, and responsive. They also had exceptional project management skills.

BACKGROUND

Please describe your company and position.

I am the SEO Team Lead of Insta Exhibitions Pvt. Ltd.

Describe what your company does in a single sentence.

India’s Trusted Exhibition Stall Company Since 2003

Custom Exhibition Stall Design, Fabrication, I&D & Warehousing Services

We empower brand promotions with turnkey solutions for exhibition stall designs and portable displays, catering to exhibitions, conferences, trade fairs, events, and brand activations. With over two decades of expertise, we have established ourselves as a leading exhibition stand company in India, with offices in Mumbai, Delhi, and Bengaluru—helping you maximize your return on investment from exhibitions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Development-related tasks for one of our websites built on the Magento 2 platform.

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Referral

Why did you select Elsner Technologies Pvt Ltd over others?

Pricing fit our budget

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a list of development-related tasks for one of our websites built on the Magento 2 platform. We came across Elsner based on positive feedback from our colleagues.

Our experience with Elsner has been excellent—they are highly cooperative and possess great expertise in the platform. So far, whenever we've requested complex changes, they have executed them flawlessly within a surprisingly short turnaround time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have uploaded and removed a significant number of products from our e-commerce website and requested several advanced SEO-related changes, all of which were implemented flawlessly. We are optimistic about achieving improved organic performance for our website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The most satisfying aspect of working with Elsner is their exceptional project management skills. 

What was your primary form of communication with Elsner Technologies Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

The most satisfying aspect of working with Elsner is their technical expertise and project management skills.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

Nothing as of now that would be a deal-breaker.

STAR RATINGS:
Overall rating:    4.0

Quality:    4.0

Cost:    2.5

Schedule:    3.5

Willing to refer:    3.5

BACKGROUND

Please describe your company and position.

I am the COO of IF Solutions Pvt Ltd

Describe what your company does in a single sentence.

Innovating Digital Solutions for Your Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• Plugin configuration
• Customer support
• Technical support

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Online Search

Why did you select Elsner Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project entailed the integration of a Stripe Account Connect plugin into the WooCommerce store. Despite initial installation challenges, the vendor's troubleshooting efforts successfully resolved the issue. The plugin development team effectively identified and corrected the underlying problem, ensuring the plugin's functionality aligns with the intended specifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful integration of the Stripe Account Connect plugin has resulted in measurable improvements in revenue, customer experience, and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management utilized a combination of WhatsApp, email, and AnyDesk to facilitate communication, collaboration, and remote access, ensuring efficient project execution.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's exceptional customer service, including prompt email responses, immediate assignment of a project manager, and extensive troubleshooting efforts, demonstrated their commitment to client satisfaction.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

Their exceptional customer service met and exceeded expectations, leaving no room for improvement based on my experience.

BACKGROUND

Please describe your company and position.

I am the General Manager of Nina's Jewellery

Describe what your company does in a single sentence.

We manufacture and sell fine diamond jewellery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elsner Technologies Pvt Ltd to accomplish?

• To streamline and optimise our existing Magento site on an ongoing basis
• To provide ongoing, timely, knowledgeable maintenance and support
• To operate as an extension of our extremely time poor team, with strong, daily communication

SOLUTION

How did you find Elsner Technologies Pvt Ltd?

Online Search

Why did you select Elsner Technologies Pvt Ltd over others?

• Pricing fit our budget
• Great culture fit
• Great communication

How many teammates from Elsner Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elsner oversee the day to day optimisation of our website, including integrations with multiple other platforms including daily data syncs, marketing and social media platforms and customer service platforms. Due to the highly individual and specialised nature of our products (no two are the same) it requires a high amount of custom solutions and ongoing adjustments. 

They also manage our ecommerce projects, including the development of a new wholesale portal, the build of a new blog and exhibition pages, new mega menus and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site load speeds of 5 seconds or less, mobile optimised and user experience friendly, and on time deliverable of all projects. Ongoing communication is key - this is an area Elsner excel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication is excellent. They are accommodating and cooperative, and we have had strong communication from the owners and account managers. Our devs have also been amazing.

What was your primary form of communication with Elsner Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their emphasis on team culture is impressive - it has been good to hear about this. And their communication is exceptional.

Are there any areas for improvement or something Elsner Technologies Pvt Ltd could have done differently?

No