Edifian

BACKGROUND

Please describe your company and your position there.

We are a startup law firm in India. I work as an associate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Edifian?

Website designing and development.

What were your goals for this project?

A user-friendly website with a hint of the traditional legal architecture and on par with the 2020 era features.

SOLUTION

How did you select Edifian?

While there are a lot of companies and freelancers who take up web designing and development projects, I was looking for someone who is able to offer me something different and unique. While I relied upon a few reviews I came across through my R&D, it was the Edifian team that stood out from the rest.

Describe the project in detail.

A simple, yet unique website.

What was the team composition?

Initially, I spoke to a team member of Edifian and provided him with a general idea of what I was looking for. What impressed me a lot was how patiently the team heard my points and noted all my requirements. Later that day, the team contacted me again and provided a few insights and concepts for my idea which really helped me making some right decisions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's still ongoing.

How effective was the workflow between your team and theirs?

The workflow was very smooth. The team handles all the communications aptly. Despite the CoVid situation across the globe, the team was able to deliver its targets as promised.

What did you find most impressive about this company?

Edifian was brilliant in conceptualizing and providing a unique concept. The team is very patient with its customers and does provide valuable insights. The ideas and concepts are very unique and tailored-made to suit your needs. Very friendly staff, easy to approach, and happy to help. Not very commercially inclined and believes in providing results.

Are there any areas for improvement?

Nothing in particular. Although, hoping to see Edifian expand its base internationally soon.

BACKGROUND

Please describe your company and your position there.

I am the director of the Women's Fashion Clothing Brand. We sell vintage and sustainable women's clothing online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Edifian, and what were your goals?

We are launching an international women's fashion clothing brand and we're looking for an agency to build our eCommerce website. We wanted a high-end website design and an agency that understands women's fashion and our brand values. We wanted to work with an agency we can partner with for a long time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through Clutch as the leading digital agency in New Zealand and we saw they have an extensive experience with eCommerce development helping brands succeed. We had a series of meetings with their team and other agencies. We looked at their pitch and case studies for helping similar brands. This helped us in determining they are the agency to go with. We found them to be more closely aligned to our goals and brand values then the other agencies we spoke with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a clear plan of what we wanted from this project. We don't want an off-the-shelf eCommerce solution but rather a platform we own and can tailor to our needs as we would need a lot of ongoing development. Integration with various channels for an omnichannel experience and knowledge of working with different payment gateways. We also have a very clear path to brand introduction and awareness as well target demographics we need. We will be using WooCommerce (built from scratch), Klaviyo, CRM and other ecommerce fullfillment tools.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4-5 people from their team as we have engaged them for multiple projects. We talk to their Creative Director who is our primary contact, UX/UI Designer while working on website design, Marketing and Campaign Specialist for our ads, Social Media specialist for our social media management and lastly SEO specialist who consults us on our organic search campaign.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is currently under development as we have been doing a lot of revisions with the designs as our brand is evolving and we are working on newer ideas. But so far, in terms of deliverables, they have exceeded our expectations with constant communication and transparency throughout the project. We feel that we can focus on our business while they deal with all the digital elements. Its been an amazing experience.

Describe their project management style, including communication tools and timeliness.

We have a weekly standup with them to go through the project deliverables throughout the week and they send us a monthly report on the tasks they have completed and timelines on each itemized task. We also get a budget breakdown in our monthly reporting so we can keep track of what is being done.

What did you find most impressive or unique about this company?

Everyone we have worked with from their team seems to really care about our brand and seems passionate and enthusiastic about helping us achieve our vision. They're refreshing to see after having worked with agencies who just treat you like a number and don't care about your goals. Our experience with Edifian has been quite unique and refreshing.

Are there any areas for improvement or something they could have done differently?

I can't think of anything that I can see as an improvement. In fact, they have on occasion raised our bar of what we should we working for towards our brand ambition. It truly feels like a partnership where they genuinely want us to succeed.

BACKGROUND

Please describe your company and your position there.

I'm the owner of the business to arrange weddings, events to manufacture artificial flowers of real size and huge ones.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Edifian, and what were your goals?

Edifian Digital built a beautiful website for us, great design and user friendly. They also helped us ramp up our SEO results. Amazing job. Highly recommend.

SOLUTION

How did you select Edifian and what were the deciding factors?

They've presented their design, and they justify their vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Hmm, as far as I know customized wordpress with ecommerce

How many people from the vendor's team worked with you, and what were their positions?

Two: one web developer and a project specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Through web site we've got several customers with differrent size of projects.

Describe their project management style, including communication tools and timelines.

They've organized two video mettings at the begginning and then we communicated using emails and chat

What did you find most impressive or unique about this company?

We were impressed with their professional suggestions and the way they arranged our SEO.

Are there any areas for improvement or something they could have done differently?

Right now we agreed to redevelope web site, not too much. Some key improvance.