Web Development
Less than $10,000
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They strike me as professionals who know this part of their business incredibly well."

May 28, 2020

CEO, Chocolate Delice

Catlin Budulan

Other industries
Romania
1-10 Employees
Phone Interview
Verified

Eben Advertising helped to develop and promote the e-commerce website of a chocolate company. They worked in Woocommerce and continue to analyze and maintain Google Analytics

The effect of the project has been critically important to their client's company, allowing them to maintain a sustainable level of sales throughout an economic downturn. The Eben Advertising team has helped them respond to consumer feedback and continue to monitor analytics to maximize efficiency.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

What challenge were you trying to address with Eben Advertising?

We went to them to develop our current website.

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.

I’m the CEO and manager of Chocolate Delice by Andreea. Andreea is my wife.

SOLUTION

What was the scope of their involvement?

Eben Advertising built our whole site from scratch. It’s an online store based on WooCommerce. They did the SEO part, and they’re also helping us with Google AdWords.

Our previous website was pretty old and outdated, and Eben suggested that starting from scratch would be better.

What is the team composition?

We’ve worked with Beni (General Manager) and a developer.

How did you come to work with Eben Advertising?

We heard about Eben through some friends that were working with them and were pretty happy with what they’d achieved. We also did some research and looked at other companies, and chose Eben because they’d had results with other companies. I found that they really knew what they were doing.

How much have you invested with them?

With our AdWords campaign, we’ve spent almost 10,000 Romanian lei, or around €2,000 (approximately $2,200 USD).

What is the status of this engagement?

We started working with Eben Advertising in January 2020, and the project is ongoing. They make updates on the site based on customer feedback, and we’re also working with them on AdWords campaigns.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Normally, our business isn’t fully dependent on the online shop, but the only business income we’ve had since the coronavirus pandemic has been through the website. They have helped to keep us operating through this difficult time.

How did Eben Advertising perform from a project management standpoint?

We had a few initial meetings, where they explained their strategy and what they could do to improve our website. We have regular meetings with Beni every two weeks now, to discuss how the site is going, our AdWords campaign, and whether we need to implement any customer feedback. We’ve never had a problem with timelines.

What did you find most impressive about them?

They strike me as professionals who know this part of their business incredibly well—creating websites and managing SEO and campaigns. They inspire lots of confidence. They also deliver on time, and it’s very important for me to be on schedule.

Are there any areas they could improve?

My wife and I plan to have a review after six months of working with them, to see what we could improve. We don’t have anything bad to say about them so far.

Do you have any advice for future clients of theirs?

I’d definitely recommend them to anyone else, but I don’t have specific advice.

RATINGS

5.0

"They’ve really helped us in this period. If we didn’t have a good e-commerce site, our business would’ve ended."

Other Design
Less than $10,000
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’re both professional and friendly."

Jan 28, 2020

CEO, United Residence

Anonymous

Real estate
Romania
1-10 Employees
Phone Interview
Verified

Eben Advertising designed and developed a website for a real estate company. The team was also responsible for creating a logo for the company and providing Facebook marketing.

The engagement exceeded the expectations of the internal team, who are satisfied with the website and logo. Eben Advertising establishes a smooth workflow to ensure customer satisfaction. The trustworthy team remains engaged and personable throughout the process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of United Residence, a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eben Advertising?

I needed a company to build our website and logo.

SOLUTION

What was the scope of their involvement?

They designed and developed our website, designed our logo, and do our Facebook marketing. We want to start using them for Instagram as well.

What is the team composition?

I work directly with Beniamin (General Manager, Eben Advertising).

How did you come to work with Eben Advertising?

I had a previous relationship with Benjamin, who did work for some friends of mine. I decided to work with Eben Advertising based on this prior knowledge and the fact that it's one of the best marketing agencies out there.

How much have you invested with them?

We have invested between €2,000–€3,000 (approximately $2200–$3300 USD)

What is the status of this engagement?

Our ongoing engagement with Eben Advertising began in 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is 10 out of 10! We have a good partnership with them. They did everything from the ground up. I travel a lot and he does everything for me from scratch to final product. I always know I can trust them.

The quality of work is very good, and I recommend using them because they’re very serious about their work. They use new technologies and are up on the trends.

How did Eben Advertising perform from a project management standpoint?

Eben Advertising has great communication skills and they're always willing to explain everything to us. We had some points we wanted to put in our logo and the website and they made a good mix of what we want and what they want. In the end, it was a good result.

What did you find most impressive about them?

They’re both professional and friendly.

Are there any areas they could improve?

There’s nothing that I’d have them improve.

Do you have any advice for potential customers?

I recommend using them.

RATINGS

5.0

Eben Advertising

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