Dualboot Partners

BACKGROUND

Please describe your company and position.

I am the COO of Primoprint

Describe what your company does in a single sentence.

We are an online printing and graphic design services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Our second goal was to preserve our proprietary, custom-built admin/ERP system, developed to meet highly specific operational requirements. We needed a team capable of unraveling and fully understanding the existing codebase, while ensuring it continued to operate seamlessly
• Our third goal was to have Dual Boot assist in transitioning from our proprietary admin/ERP system to a new solution designed specifically for web-to-print companies.
• Our initial goal was transition from our internal development team to a dedicated, external resource, ensuring our web development remained current, innovative, and well-supported.

SOLUTION

How did you find Dualboot Partners?

Online Search

Why did you select Dualboot Partners over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Dualboot to replace our internal development team and provide ongoing, up-to-date web development services. After significant operational shifts, we sought a partner who could deliver exceptional development support to maintain our proprietary admin/ERP system—an antiquated, non-standard platform that required a team capable of unraveling and fully understanding its complex codebase.

We partnered with Dualboot five years ago, and it has been smooth sailing with every developer we’ve worked with. For the past few years, we have primarily collaborated with Jose, who has become an integral member of our team at Primoprint. His expertise gives us complete confidence that our website and admin/ERP system are in capable hands. We trust him implicitly with our systems and data, and he has truly become part of the Primoprint family—an invaluable resource to our organization.

Jose has also been a critical contributor to our current transition from the proprietary system to a modern web-to-print platform, which will eliminate the limitations of our outdated system and position us for greater efficiency and scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

Stability & Reliability: Maintained uninterrupted operation of our proprietary, complex admin/ERP system for over five years without major outages or data loss, ensuring consistent business continuity.

Operational Support: Enabled seamless web development support through Dualboot, eliminating the need for an internal development team.

Trusted Expertise: Built a long-term, trusted partnership—particularly through the work of developer Jose Bidegain—who became an embedded team member, ensuring secure handling of company systems and data.

Process Improvement: Improved ability to implement updates, address issues quickly, and evolve our technology to meet current business demands.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management with Dualboot has been seamless. When they replaced our internal development team, they quickly became like members of our own staff. While the level of direct project management has varied over the years, their engagement and deliverables have consistently met or exceeded expectations. We primarily collaborated through Slack and Asana, with video calls as needed, and the team was always responsive and available. They provided us with complete confidence that every task and project would be handled thoroughly and on time.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive and unique was how seamlessly the Dualboot team integrated with Primoprint. They never felt like a separate entity—we collaborated with them just as we would with our own internal team. This close working relationship fostered a high level of trust and provided tremendous peace of mind, knowing our development and IT needs were in expert hands.

Are there any areas for improvement or something Dualboot Partners could have done differently?

No - I would recommend their services without hesitation. 

BACKGROUND

Please describe your company and position.

 I am the VP, Development Operations of a telecommunications company 

Describe what your company does in a single sentence.

We take the hassle out of mobile management, so you can focus on what matters most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Documentation of our code base

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required the complete documentation of our code base for our Customer Portal, in addition to segments of code related to large critical projects and tools.

We received weekly updates and weekly visual representations of the documentation of our code base, on a project by project basis.

For this to be successful, we required the completion of code generation for a large subject of projects that were defined by our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly progress updates where we would review the newest batches of documentation, and either approve or make suggestions as to how to improve the AI's documentation (by providing it with more detailed explanations of what the code is intended to do).

A full documentation set of our desired code base was the end goal for us to consider this project a success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly timely and responsive to our needs.

We met on a consistent weekly basis and were always provided with new updates and changes after our previous weeks suggestion.

In addition, if there were mid-week changes, communication through Slack was effective and common.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The tool itself was the selling feature, the ability to mass document our code base after years of neglect in a three-month period was a game-changing ability.

This is a tool that I would recommend to anyone looking for a detailed documentation of their code base if their documentation is out of date or non-existant.

Are there any areas for improvement or something Dualboot Partners could have done differently?

No, our experience went incredibly well.

BACKGROUND

Please describe your company and position.

I am the CEO of an arts, entertainment & music company 

Describe what your company does in a single sentence.

Community Driven Commerce Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Design of the application
• Product Roadmap
• UI Design

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Dualboot Partners were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I approached dualboot with a concept I want to bring to life.  Through the discovery process, we could map out a buyer's journey with a focus on the user experience.  I received a clickable demo and explainer videos to use in my fundraising and product development efforts.  The team took great notes, brought new ideas to the table, and brought a prototype of the project to life.  Where we started was very different from where we ended up, and in fact, it's better thanks to input from the team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverable was a clickable prototype, nothing measurable was involved in this project outside that end goal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great, very responsive, and proactive.  The project was managed well.  If we were not on schedule, it was usually explained why and easily understood... and usually my fault.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collaboration and sense of being on a team.  I never felt like I was working with an agency; it felt like they were part of the company and truly cared about the idea and vision.  Great folks to work with, and it's rare that groups I hire bring new (and better) ideas to the table.

Are there any areas for improvement or something Dualboot Partners could have done differently?

I think any areas for improvement were addressed on the fly and they were great about soliciting feedback and reacting to it.

BACKGROUND

Please describe your company and position.

I am the Product Owner of OnTarget by Abound Health

Describe what your company does in a single sentence.

OnTarget, developed by Abound Health, is an integrated electronic health record (EHR) system tailored for providers serving individuals with intellectual and developmental disabilities (I/DD) and mental health needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Create designs for a mobile application end-user platform for our systems.
• Create and develop the necessary front end code the mobile application.
• Release and continued development for the mobile application.

SOLUTION

How did you find Dualboot Partners?

• Online Search
• Referral

Why did you select Dualboot Partners over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Collaboration with the OnTarget internal team to create and design a mobile application that provides end users the ability to complete daily tasks associated to client care. The main obective of the mobile application is to allow end users to quickly and efficiently complete required data collection for provided patient care as well as provide important information to increase care without the need to access OnTarget desktop web application. 

The application provides end users with a list of scheduled shifts from which data collection entry can be initiated in addition to clocking and out for services provided (EVV requirements). The schedule functionality enables users to edit existing shifts and create new shifts. The creation of a Notes feature allows users to complete notes that have not been started, notes started but not signed, review completed / signed notes and create unscheduled service notes. The creation of a Timesheets module that enables users to add time and sign / unsign timesheets. The inclusion of an Action Center module provided users the ability to review action items to be completed from service note to ensure compliance. Information based (client and user profile information) features provide important information for cleint care. Adding an offline mode for the application provides users assurance that clocking in and clocking out data is collected thoroughly and accurately. The application, in conjunction with OnTarget's main system, ensures security measures for all data following HIPAA regulations to ensure confidentiality.

1. Provide an initial design for the mobile applicaiton based on a review of expected functionality.
2. Using a phased approach (the completion of 4 phases), create a working prototype that meets the requirements of provided feature functionality. This included collaboration with the OnTarget internal engineering team.
3. Assist in the deployment for beta testing directed to an identified user base.
4. Create and maintain application store accounts for release / deployment to production.
5. Finalize the project (in phases) to release to production users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Completion of deliverables within the estimated time frame.
2. Project phases are completed in accordance with the planned budget.
3. The final deliverables met the predefined quality standards through testing and reviews.
4. Customer satsifaction based on feedback provided by users and usability metrics.
5. Performance improvements that increased the efficency within the collaboraiton of teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager assigned to our account was very transparent in the estimated delivery time as the collaboration of the front end and back end teams was critical in meeting the deliverables in a timely manner. Full transparency on progress and needs from the DualBoot team was routine and provided and scheduled, routine meetings to ensure success. Estimated delivery times were not met for the initial phase. However, after phase 1 of the project was delivered, great strides were taken to improve team collaboration resuting in a much improved delivery times. The later phases were delivered on time to over 90%. 

The project manager, along with the entire DualBoot team, were always very responisve to needs and collaboration. Because the front end and back end teams required complete collaboration and thorough communication, the teams work as one unit. The teamwork was impresive and improved over time.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The willingness and determination to improve team collaboration and dedication to the project impress us. The DualBoot team took ownership of their portion of the project often providing valuable input to the overall design and functionality based the end users eas of use. In short, the team very much cared for the outcome of the product instead of just providing a deliverable based on our suggestions only. 

Are there any areas for improvement or something Dualboot Partners could have done differently?

Although very commendable, any improvements or ideas for better UI - UX functionality and design, to ensure those are communicated with the entire team before implementing. Some changes to the application were made unknowingly to the OnTarget team until seen within testing environments. These were improvements but not part of the expected deliverable.

BACKGROUND

Please describe your company and position.

I am the CTO of Tmpt.me

Describe what your company does in a single sentence.

We help Experts scale the reach and impact of their expertise

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Staff Augmentation for Python development

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Other

How many teammates from Dualboot Partners were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Provide staff augmentation as part of a small team developing a Gen AI platform to assist Experts and their Knowledge Seekers
• Develop code in Python to be deployed in Firebase and Google cloud functions
• Key deliverables include: improving Web site crawling behavior; using LLMs to generate document summaries; developing alert and email automation; using LLM to assign speaker names to transcripts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of substantial platform features with minimal oversight. Positive contribution to team chemistry. Frequent suggestions for improvement or new directions. Ability to think creatively to unblock or propose alternatives to maintain momentum.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our resource worked directly with us as part of a small, agile team. We had a weekly sprint candence with daily check-ins. Our resource was able to break down large problems into smaller stories with reasonable estimates, and work with a high degree of independence to complete tasks. WIth a weekly cadence, we were able to be responsive to ever-changing priorities.

What was your primary form of communication with Dualboot Partners?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dualboot is able to provide a wide variety of skills for software product teams as either fractional or full time resources. We were able to start small with the idea that we could add more skills down the road as needed. Dualboot provided great support for onboarding and checkins to make sure things were going well.

Are there any areas for improvement or something Dualboot Partners could have done differently?

None that come to mind.

BACKGROUND

Please describe your company and position.

I am the COO of a capital markets company 

Describe what your company does in a single sentence.

We are a middle market capital markets company that services the commercial real estate industry with deby advisory services and use techology as the backbone to support our clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Build a comprehensive software to integrate CRE financials

SOLUTION

How did you find Dualboot Partners?

Legacy customer from Charlotte network.

Why did you select Dualboot Partners over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project consisted of working with multiple 3rd parties to create a custom software that will injest financials from multiple PMS (property management systems) to create a platform that allows asset managers to view all the data across multiple platforms in one place. There are over 700+ KPIs that a user can select to visually see their data.  Additionally, other verticals were created to give CRE owners and operators the ability to create Asset & Debt scenarios to determine what type of equity they could project from the assets. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Taking the project over from a 3rd party vendor and alligning with the goals of the business leaders to more robustly develop the project. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at DBP are always responsive and come with a positive attitude. The deliverables were met as timely as possible given the scope of work. Whenever scope creep occurred the team at DBP were honest and upfront about when it was going to occur and why. Software development will always have some level of adjustment, but this team treated us as a partner throughout the project and did everything they could to ensure a good experience. 

What was your primary form of communication with Dualboot Partners?

Virtual Meeting

What did you find most impressive or unique about this company?

After working with DBP over the past 6 years on multiple projects it is easy to say that what makes them unique is their ability to communicate clearly, kindly, and accurately with the customer. Even if things have gone slightly awry, they are honest and true to their word and will find solutions to issues, should they arise. 

Are there any areas for improvement or something Dualboot Partners could have done differently?

DBP could have done a little more to ensure that knowledge transfer from a long-term team lead was going to another team lead with the same level of expertise. We lost some time during that transition, but DBP did help amend the issue with other resources. 

BACKGROUND

Please describe your company and position.

I am the President of KuduPro

Describe what your company does in a single sentence.

KuduPro is a web based ERP solution for the flooring industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Design an intuitive user experience
• Build a full ERP solution
• Design a secure multi-tenant delivery solution

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

10-16

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Dualboot after taking an open source product to market where we weren't fully vested in the IP. We were looking to create our own ERP based on the things we had learned over a decade of building a flooring business and commercialize our expertise for use by others. With this we wanted to ensure it looked good, it felt user friendly, and it was able to scale from a small business to an enterprise level. 

We began with UI/UX design of the first module and worked that way up until today on being design driven first before development when creating new features or redesigning original features. This helped us have a clear picture of what we were building before we built it.

The next 18 months was a clear roadmap of developing module by module to complete our full package. We started with the sales side of the application which had the most groundwork that had to be laid for the application then moved through each module until we completed the application in whole. 

Our target was to build an MVP of our application with all four major modules integrated and functioning to our customers standards. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product development is my personal form of success. I need to see, touch, and test drive the outcomes to understand the progress we've made and determine if any redirection needs to happen. We had longer periods but we typically released something on a two week sprint whether in design phases or development to make sure we were on the right track and making progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was a work in progress due to the size of the project but they were extremely responsive to each of our requests or needs. We worked with a great team throughout the project that helped us map each phase to ensure we could deliver what we needed and if priorities changed or something was blocking other things they were able to identify the bottlenecks and help us get past them.

What was your primary form of communication with Dualboot Partners?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The worked with us like a true partner ensuring we grew as we progressed and brought things to the table we had yet to learn.

Are there any areas for improvement or something Dualboot Partners could have done differently?

Nothing to note.

BACKGROUND

Please describe your company and position.

I am the VP Innovation of a gaming company 

Describe what your company does in a single sentence.

We're the largest and fastest-growing Daily Fantasy Sports company in North America

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Partner with us to ideate and design a new product / line of business
• Partner with our internal engineering team to bring a new solution to life quickly

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Dualboot Partners were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Dualboot to conceive and design a net new product for a very important new line of business. They helped us understand what our users were looking for out of the game, running a series of design sprints to help us not only discover the problem and plan the initial solution, but to look at what future iterations of the product might involve.

They then actually executed on the design at a very high level of quality (our design director was incredibly impressed), and seamlessly partnered with our engineering team to build the product. Dualboot really worked with us as one big team - their communication, creativity, and execution was top notch. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is about to launch, and we're going to be measuring success via how well it helps bring new users into our platform and how well it helps retain the current users we have. We set a very high bar of quality here, and our internal team has been incredibly excited and complimentary about the work that Dualboot did for us. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Dualboot's suggestion to assign a product owner / business analyst to the project was extremely helpful as a partner to our in house product manager. Deliverables were consistent and timely, and Dualboot was very flexible to our requests for change. 

What was your primary form of communication with Dualboot Partners?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by the exceptionally high quality of Dualboot's work, particularly on the creative development and design front. I was also thrilled by how strongly and frequently the team communicated with us - it really was a one team mentality throughout, which was especially impressive given that the team was primarily in South America. 

Are there any areas for improvement or something Dualboot Partners could have done differently?

Honestly I was pleased with everything - I look forward to working with them on future projects. 

BACKGROUND

Please describe your company and position.

I am the Sr. Solutions Expert of ShapeConnect

Describe what your company does in a single sentence.

We are a B2B software and services matching platform, helping companies find the best fit for their needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• Improve UX/UI
• Improve visual appearance of our dashboard
• Modernize matching workflow

SOLUTION

How did you find Dualboot Partners?

Partner on ShapeConnect

Why did you select Dualboot Partners over others?

Exceptional Portfolio

How many teammates from Dualboot Partners were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of the client matching intake system, redesign of the dashboard, business profiles, payments, engagements etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesign and improved UX/UI has increased user satisfaction and reduced staff time/interaction, freeing them to focus on critical work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Short weekly meeting kept the project moving. All items were delivered on time, exceeded expectations and communication was flawless.

What was your primary form of communication with Dualboot Partners?

Virtual Meeting

What did you find most impressive or unique about this company?

Their team brought ideas and insights to the table that took our project to a higher level than expected. They were willing to push back on some of our ideas, knowing they had a better solution, which proved to be true. This expertise and willingness to go above and beyond resulted in deliverables that exceeded our expectations.

Are there any areas for improvement or something Dualboot Partners could have done differently?

No, they have a well thought out project management system that keeps all stakeholders informed throughout the project, which was critical for us. They should not change a thing.

BACKGROUND

Please describe your company and position.

I am the CEO of AIHA

Describe what your company does in a single sentence.

AIHA is a non profit professional society that empowers occupational and environmental health and safety professionals to protect workers and their communities from workplace hazards

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dualboot Partners to accomplish?

• To develop a new Heat Stress app that will help protect outdoor workers

SOLUTION

How did you find Dualboot Partners?

Referral

Why did you select Dualboot Partners over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Dualboot Partners were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create and maintain a mobile app that: 

1. Informs workers of the increasing risk of heat stress 
2. Provides prevention tools to mitigate the risks of heat stress 
3. Provides education on heat stress, strain, thermal regulation, and prevention }

The following functionalities are requested: 

• Heat Index and adjusted Wet Bulb Globe Temperature (WBGT): A function of the app that advises on heat danger in a specific area (geolocated) with algorithms that calculate WBGT and Heat Index. This function will require an algorithm to calculate and predict WBGT and Heat Index. 
• Timers: A function of the app that will give the user the ability to create in-app timers, alerts, and notifications of when to hydrate, work, and rest. 
• Symptoms: Allows the user of the app to identify symptoms of heat strain. 
• First Aid: Provide interactive, basic first aid information for possible cases of heat-related injuries. 
• Risk Factors: Provide users a better understanding of their risk factors associated with combatting heat stress.
• FAQ, Feedback/Contact Us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Currently, the project is still under development. However, we are already able to see how the various inputs are used in calculating an adjusted Wet Bulb Globe Temperature, and a worker's heat stress level determined based on their work level

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thus far, all deliverables have been provided on time and within budget. We are quite pleased with the level of communication, their thoughtfulness into how the user interface is configured, and their focus on getting us the most comprehensive app by the agreed upon beta launch date.

What was your primary form of communication with Dualboot Partners?

Virtual Meeting

What did you find most impressive or unique about this company?

They excel in distilling the complexities of scientific calculations into the app interface. This app requires a mix of both user-inputted and live weather data (pulled from local weather stations based on one's GPS coordinates). They are innovative in their approach as to how these various elements fit together to arrive at a sensible heat stress risk level calculation.

Are there any areas for improvement or something Dualboot Partners could have done differently?

At this point, nothing comes to mind.