# Dotsquares Dotsquares Reviews (98), Pricing, Services & Verified Ratings - Premier Verified - 4.7 out of 5 average review rating - 13 connections joined Dotsquares's Network [Visit Website](https://clutch.dotsquares.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/dotsquares) **Awarded for Excellence in App Development** Founded in 2002, Dotsquares is a leading IT services company with over 24 years of experience delivering cutting-edge digital solutions. **With 27,000+ successful projects** and over **3,500+ five-star reviews (⭐⭐⭐⭐⭐)** online, we specialize in Web & App Development, Custom Software Development, Cloud Computing, and CRM Consulting for businesses of all sizes and industries. As a top **custom development software company** in the UK, USA, and Australia,we act as a full-stack digital partner with deep expertise across multiple platforms and technologies. Our services cover **Salesforce, Zoho, Mobile App Development, WordPress, Webflow, Drupal, Salesforce Marketing Cloud, SharePoint, ASP.NET, AEM, React, SEO, PPC, and UI/UX design**—delivering user-centric, pixel-perfect solutions that drive measurable business results. Serving startups to enterprises across the **UK, USA, Australia, Canada**& more with tailored solutions that drive results and long-term value. **Why Dotsquares?** - 24+ years of experience - Worked on more than 25,000 projects for 18500+ clients - Team of 1000+ skilled employees with full-time developers, analysts, and testers with certifications - Presence all over the globe in countries like **the United Kingdom \| United States of America \| Australia \| France \| United Arab Emirates \| India** **Our Key Services & Expertise:** - We provide the best of 3C Solutions - Consultation, Configuration, Customisation - Web Design & Development - App Development - Digital Marketing - Game Development (Unreal, Unity, AR/VR) - Custom Software Development - Cloud solutions & hosting services - CRM Implementation & Consulting Services (Salesforce, Hubspot, Zoho) **Partnership/Accreditation:** - Microsoft Partner - Salesforce Summit (Platinum) Consulting Partner - Zoho Premium Partner - Shopify Plus Partner - Adobe Solution Partner - AWS Advanced Consulting Partner - Hubspot Platinum Partner - Yext partner - IAOP Member - Certified QMS ISO9001:2008 and UKAS Management System - Agile Alliance Member - Google Partner - Bigcommerce Partne **Company Websites:** - https://www.dotsquares.com ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 1,000 - 9,999 - 6 Locations: - London, England (Headquarters) - Mount Waverley, Australia - Albourne, England - Jaipur, India - Bethesda, MD - Dubai, United Arab Emirates - Founded in 2002 - 1 languages: English - 7 timezones: Central European Time (CET), Central Standard Time (CST), Eastern Standard Time (EST), Eastern European Time (EET), Greenwich Mean Time (GMT), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% AI Consulting - 15% AI Development - 15% E-Commerce Development - 15% Mobile App Development - 15% Web Development - 10% Custom Software Development - 10% IT Managed Services ### Focus Areas - CMS Focus: - 67% Drupal CMS - 33% WordPress CMS - Application Platforms: - 50% Amazon Application Development Framework - 50% Azure Platform - Mobile Platforms: - 50% Hybrid & cross platform apps - 25% Android App Development - 25% iPhone iOS App Development - IT Managed Services Focus: - 35% Managed Software Application & Solutions - 25% Managed Hosting Services - 10% Cloud Server Migration - 10% Disaster Recovery - 10% Governance & Compliance Assessments - 10% Security - AI Technologies & Models: - 30% Open AI GPT-3 - 10% Adobe Firefly - 10% Deepmind Gopher - 10% Dreamfusion - 10% Facebook OPT - 10% GPT-J - 10% GPT-Neox - 10% OpenAI Jukebox - AI Expertise: - 25% Chatbots & Conversational AI - 25% Machine Learning - 25% Natural Language Processing - 25% Robotics - E-commerce Systems: - 25% Magento - 20% SAP Ecommerce - 20% Shopify - 20% WooCommerce - 15% Big Commerce - Programming & Scripting: - 22% ASP.NET - 17% PHP - 17% Python - 11% C# - 11% Java - 11% Kotlin - 11% Swift - Mobile Focus: - 20% Mobile Commerce - 20% Mobile Game Development - 15% Financial Mobile App Development - 15% Travel & Lifestyle Mobile App Development - 10% Business Intelligence Mobile App Development - 10% Health & Wellness Mobile App Development - 10% Learning & Education Mobile App Development - Frameworks and CMS: - 14% React Native - 10% .NET - 10% Angular - 10% CakePHP - 10% Django - 10% Flutter - 10% Laravel - 10% NodeJS - 10% React - 6% Ruby on Rails ### Industries - 20% eCommerce - 5% Financial services - 5% Energy & natural resources - 5% Retail - 20% Medical - 15% Information technology - 5% Government - 15% Business services - 10% Education ### Clients - 30% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 40% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Dotsquares offers competitive pricing and good value for cost, with many clients noting their services fit within budget. Various project costs are reported, ranging from $3,000 to over $150,000 annually. Clients emphasize effective communication and timely deliveries, contributing to positive project outcomes. **Most Common Project Size**: $10,000 to $49,000 based on 66 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: Less than $10,000 based on 33 reviews - Custom Software Development: $10,000 to $49,000 based on 24 reviews - E-Commerce Development: Less than $10,000 based on 9 reviews - Mobile App Development: $10,000 to $49,000 based on 8 reviews - Web Design: Less than $10,000 based on 5 reviews - Search Engine Optimization: Less than $10,000 based on 4 reviews - IT Managed Services: Less than $10,000 based on 3 reviews - Other IT Consulting and SI: $200,000 to $999,999 based on 3 reviews - CRM Consulting and SI: Less than $10,000 based on 2 reviews - AI Development: Less than $10,000 based on 2 reviews - UX/UI Design: $10,000 to $49,000 based on 2 reviews - Ecommerce Marketing: $10,000 to $49,000 based on 1 review - Conversion Optimization: $10,000 to $49,000 based on 1 review - Content Marketing: $10,000 to $49,000 based on 1 review - Digital Strategy: $10,000 to $49,000 based on 1 review - Cloud Consulting & SI: $50,000 to $199,999 based on 1 review - Social Media Marketing: $10,000 to $49,000 based on 1 review - IT Staff Augmentation: Less than $10,000 based on 1 review - AR/VR Development: $50,000 to $199,999 based on 1 review - Application Management & Support: $50,000 to $199,999 based on 1 review - AI Consulting: Confidential based on 1 review - Marketing Strategy: Confidential based on 1 review - Other Digital Marketing: Confidential based on 1 review - Product Marketing: Confidential based on 1 review ### Packages Offered - IT Managed Services Packages — starting at $1,000/month - Web Development Packages — starting at $1,000/month - Mobile App Development Packages — starting at $1,000/total - E-Commerce Development Packages — starting at $1,000/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Dotsquares Review Insights Overall Review Rating: 4.7 - Quality: 4.6 - Schedule: 4.6 - Cost: 4.6 - Willing to Refer: 4.7 ### Top Mentions - Timely (33 mentions) - Communicative (26 mentions) - Great project management (11 mentions) - High-quality work (10 mentions) - Proactive (9 mentions) - Efficient (8 mentions) - Helpful (8 mentions) - Professional (8 mentions) - Flexible (7 mentions) - Collaborative (6 mentions) - Detail-oriented (6 mentions) - Knowledgeable (5 mentions) - Personable (5 mentions) - Easy to work with (4 mentions) - Patient (4 mentions) - Reasonable pricing (4 mentions) - Team players (4 mentions) - Trustworthy (4 mentions) - Accommodating (3 mentions) - Transparent (3 mentions) ### Review Highlights **Proactive Problem Solving and Innovation** Clients appreciate Dotsquares' proactive approach to problem-solving and their willingness to offer innovative solutions. Their ability to propose enhancements and alternatives beyond the initial scope is valued by many clients. **Strong Technical Expertise and Versatility** Dotsquares is praised for their technical proficiency across various projects, including web development, mobile app creation, and CRM system customization. Clients from diverse industries appreciate their ability to handle complex challenges and deliver tailored solutions. **Challenges with Initial Communication** A few clients experienced initial communication issues, particularly in understanding project requirements or cultural differences. However, these were often resolved through increased collaboration and adjustments in communication strategies. **Effective Communication and Project Management** Many clients commend Dotsquares for their clear communication, timely updates, and effective project management. They maintain regular contact through virtual meetings and emails, ensuring clients are informed and involved throughout the project. **Impressive Results and Business Growth** Several clients report significant business growth and improved operational efficiency due to Dotsquares' solutions. Notable outcomes include increased website traffic, enhanced user engagement, and streamlined internal processes, contributing to overall business success. **Responsive and Customer-Centric Approach** Clients highlight Dotsquares' responsiveness and dedication to understanding and meeting client needs. They are attentive to feedback, willing to make changes, and committed to ensuring client satisfaction, which fosters strong, long-term relationships. **Some Concerns Over Quality Control** While Dotsquares generally delivers quality work, a handful of clients noted concerns with quality control, suggesting improvements in testing and final product reviews to ensure all specifications are met and errors are minimized. **Flexible and Adaptable to Client Needs** Dotsquares is recognized for their flexibility and adaptability, adjusting to changing project requirements and client feedback. This agility helps maintain project momentum and aligns deliverables with evolving client expectations. ### Dotsquares Reviews #### Mobile App Development for Software Development Company (Featured Review) **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Dec. 2021 - Jan. 2023 **Project Summary**: A software development company hired Dotsquares to build a mobile app for the city of London. The team develped the product's interface, which included social and transport-related features.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Software Development Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 13, 2023 **Feedback Summary**: The client was happy with Dotsquares' work, knowledge, and professionalism. The team provided valuable advice, helped the client learn about the product, and met the requirements. They excelled at project management by keeping the client up to date and providing friendly customer support.  ""They worked on my needs to their best abilities and made sure that the project met the standards."" **BACKGROUND** Please describe your company and position. I am the Director of a software development company.  Describe what your company does in a single sentence. Mobile App products **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish? Good, clean looking interface Being Robust **SOLUTION** How did you find Dotsquares? Online Search Referral Why did you select Dotsquares over others? High ratings Pricing first our budget Great culture fit Good value for cost Company values aligned Describe the scope of work in detail. Please include a summary of key deliverables. To develop a mobile app for the city of London. This includes Transport and Social sections in the app. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Knowledgeable Professional Describe their project management. Did they deliver items on time? How did they respond to your needs? The project management with Dotsquares is outstanding! They kept me up to date, helped me learn about my product throughout the progress, advised me on the best route to take and always delivered on time. They worked on my needs to their best abilities and made sure that the project met the standards or closest to if my needs weren't optional. The customer support is always friendly and helpful. What was your primary form of communication with Dotsquares? In-Person Meeting Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? Their knowledge in their fields, their friendliness and professionalism. Are there any areas for improvement or something Dotsquares could have done differently? No areas of improvement needed. --- #### Custom Software Dev & CRM Consulting for Accounting Firm **The Project** - Services: CRM Consulting and SI, Custom Software Development - Project size: Less than $10,000 - Project length: Feb. - Mar. 2026 **Project Summary**: Dotsquares implemented Zoho Desk and Zoho CRM for an accounting firm. The team also provided custom automation solutions to improve the client's business processes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Director, Vital Business - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2026 **Feedback Summary**: Dotsquares delivered the project on time, meeting the client's expectations. The team demonstrated excellent project management and ensured clear communication through virtual meetings. Their patience and genuine desire to understand the client's ideas were also key elements of their work. ""They definitely went above and beyond to understand our niche and make sure the system worked the way we needed it to."" **BACKGROUND** Please describe your company and position.I am the Director of Vital BusinessDescribe what your company does in a single sentence.Acccounting Services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Zoho Desk And CRMCustom AutomasationUnique industry - needed implementation team to understand our needs **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Zoho ExpertHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We worked with this team to implement Zoho Desk and Zoho CRM into our business, which isn’t exactly straightforward and needed quite a bit of custom work.What stood out straight away was their communication – always clear, responsive, and easy to deal with. They actually took the time to understand how our business works, instead of just trying to fit us into a standard setup.The project was delivered on time, which honestly doesn’t always happen with this kind of work. But more importantly, they got the details right. The custom functions we needed were well thought through and actually made our processes easier, not more complicated.They definitely went above and beyond to understand our niche and make sure the system worked the way we needed it to.Overall, really easy team to work with (Jaisika and Ankit) and I’d happily recommend them, especially if you need something a bit outside the box. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Custom Settings with automated workflowDescribe their project management. Did they deliver items on time? How did they respond to your needs?Delivery was great!  And communication even better - I always knew the where you were in the projectWhat was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?their patience and genuine desire to understand our ideas (even the more unusual ones) really made a difference.Are there any areas for improvement or something Dotsquares could have done differently?None --- #### Custom Software Dev for Legal Services Company **The Project** - Services: Custom Software Development, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Mar. - Aug. 2025 **Project Summary**: Dotsquares developed a bespoke, cloud-based platform for a legal services company. The platform connects solicitors and expert witnesses and includes case management tools, chat functions, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Expert Witness Gateway - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 16, 2025 **Feedback Summary**: Dotsquares successfully launched the platform, which solicitors and expert witnesses use. The team streamlined workflows, ensured compliance with legal procedures, and improved financial transparency. Their project management was excellent, and communication was timely. ""They were very patient with us and guided us on what they needed to know to complete the project."" **BACKGROUND** Please describe your company and position.I am the Director of Expert Witness GatewayDescribe what your company does in a single sentence.Expert Witness Engagement **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Build an online Platformstreamline the process of instructing an expert witnessAutomate Everything **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.DotSquares were commissioned to design and build a bespoke cloud-based platform — the Expert Witness Gateway — to connect solicitors and expert witnesses and simplify medico-legal case management. The scope covered the full lifecycle of development, from concept validation through to live deployment and ongoing support. Key deliverables included: Discovery & Planning: Translating our initial idea into a structured, fully formed project plan with technical specifications tailored to the legal and medico-legal industry.Multi-portal System: Development of separate portals for solicitors, experts, and administrators with role-based permissions.Case Management Tools: End-to-end workflow for creating, assigning, and managing legal cases (family, criminal, civil, clinical negligence).Visibility rules to ensure GDPR compliance (e.g., anonymisation of client data at the right stages). Expert Profiles & Fee Structures: Customisable expert profiles including specialties, CV uploads, regulatory registrations, and dynamic fee structures by case type.Quoting & Invoicing: Automated quote generation (with mark-ups applied), invoice breakdown assignment, and solicitor-side allocation of fees across firms.Secure Document Management: Upload, storage, and exchange of sensitive case files (including DICOM imaging for radiology), with real-time notifications logged in a case timeline.Communication Features: Built-in messaging/chat functions to allow solicitors and experts to communicate securely and maintain a full audit trail.Diary & Calendar Integration: Synchronised calendars for deadlines, assessments, meetings, and court attendances with reminders.Admin Oversight Tools: Full case tracking dashboards, user management, and reporting functionality for monitoring platform activity and financials.Reassignment & Continuity Processes: Ability to reassign lead solicitors or experts mid-case and to manage case closures with appropriate safeguards.Payments & Compliance: Integration with Stripe for secure payments, ensuring expert fees are paid within 30 days, supported by trust account arrangements for privately funded cases.  The implementation was phased, with Stage 1 focusing on the core case and profile management features, and further phases already in progress to expand functionality and integrate marketing tools. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable OutcomesSuccessful Platform Launch: Stage 1 of the Expert Witness Gateway was delivered on time and within scope, moving from concept to a fully functioning live system in less than a year.User Adoption: Within the first weeks of launch, both solicitors and expert witnesses registered and began using the platform, validating usability and demand.Operational Efficiency: Processes that previously required multiple emails and manual tracking (case allocation, quote preparation, fee approvals, invoice breakdowns) have been streamlined into a single workflow, reducing administrative overhead for both solicitors and experts.Compliance Achieved: The system was built with UK GDPR, Civil Procedure Rules Part 35, Family Procedure Rules Part 25, and Criminal Procedure Rules Part 19 compliance in mind — giving solicitors and experts confidence that engagement is legally robust.Improved Transparency: Automated quoting and invoicing functions (including fee breakdowns and 30-day payment terms) have created a clear, auditable financial process .Positive Stakeholder Feedback: Early feedback from experts and solicitors highlighted that the Gateway simplified communication, improved visibility of case progress, and provided reassurance around secure file handling.Scalability for Growth: The architecture delivered by DotSquares allows us to add new specialties, case types, and funding models without further re-engineering .Stage 2 Development: Confidence in DotSquares’ delivery led directly to commissioning Stage 2 of the platform, expanding features and entrusting them with marketing — a measurable indicator of trust and satisfaction.Describe their project management. Did they deliver items on time? How did they respond to your needs?DotSquares’ project management has been excellent. Nidhi, our dedicated Project Manager, kept the entire process organised and transparent. Communication was always timely — we received regular progress updates, milestone reports, and clear explanations of technical decisions.They consistently delivered items on schedule, and when challenges arose (for example, where a legal process required adjustments to the workflow), the team were proactive in suggesting solutions rather than simply waiting for instructions. Their responsiveness to our needs was impressive: they listened carefully, quickly understood the unique aspects of the medico-legal industry, and adapted the platform to ensure it met both solicitor and expert witness requirements.The use of structured timelines, staged deliverables, and collaborative discussions meant we always knew where the project stood. Importantly, they struck the right balance between guiding us with technical expertise and respecting our vision for the Gateway.Overall, their project management gave us complete confidence in both the quality of delivery and the long-term scalability of the system.What was your primary form of communication with Dotsquares?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was the genuine enthusiasm the DotSquares team brought to the project. The developers and project managers were as excited about the Expert Witness Gateway as we were, treating it not just as another assignment but as something they wanted to see succeed. Their ability to immerse themselves in the complexities of the medico-legal sector, while maintaining such energy and commitment, was unique. That passion translated into creative solutions, attention to detail, and a sense of partnership that went far beyond a standard client–supplier relationship.Are there any areas for improvement or something Dotsquares could have done differently?no. Dotsquares were wonderful at adapting to us. at the start, we had no idea what we were doing and we did not make things easy on them. they were very patient with us and guided us on what they needed to know to complete the project --- #### WordPress Development for Strategic Communications Agency **The Project** - Services: Web Development - Project size: Confidential - Project length: May - July 2025 **Project Summary**: Dotsquares developed a WordPress website for a strategic communications agency. The team built the site based on the designs provided by the client. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior Digital Project Manager, Luminous - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 6, 2025 **Feedback Summary**: Dotsquares successfully delivered a robust website that met the client's needs. The team provided consistent project updates, communicated clearly, and collaborated closely with the client. Moreover, the client was impressed by Dotsquares' willingness to address any unexpected issues or concerns. ""Working with Dotsquares was an exceptional experience."" **BACKGROUND** Please describe your company and position.I am the Senior Digital Project Manager of LuminousDescribe what your company does in a single sentence.A leading strategic communications agencies in the UK, with over 75 experts providing strategic, creative and production services that make corporate stories shine. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?To deliver a website development in line with scope and requirements **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of the project was to develop a new Annual Review website on WordPress for a client in line with Designs we supplied.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A robust website build that meets our client needsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Working with Dotsquares was an exceptional experience.I worked with the “A-Team” to deliver one of our client’s websites. The team was amazing and collaborated very closely with us, functioning as a true extension of our own. Throughout the project delivery, they demonstrated remarkable consistency in process and project updates, along with clear communication, and delivered the work a timely fashion.Our engagement with the team — including Jaishiv, Brijesh, Deepak, Vishwatman, Jaisika, and Shubhang — was outstanding. It genuinely felt like we were operating as one integrated team. The development work was robust and supported by a thorough QA and testing process. They consistently provided valuable feedback and have proven to be a reliable, proactive, and integral part of our team.What was your primary form of communication with Dotsquares?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Consistency in communications and willingness to address any issues that came up.Are there any areas for improvement or something Dotsquares could have done differently?The QA process in reviewing snag fixes could have been done better and thoroughly. --- #### Web & Mobile App Development for Scriptwriting Company **The Project** - Services: Mobile App Development, Web Development - Project size: Confidential - Project length: Nov. 2024 - Apr. 2025 **Project Summary**: Dotsquares provided website and mobile app development services for a scriptwriting company. The team was responsible for integrating a new feature to improve the client's platform functionality. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** VP, The Script Craft - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 16, 2025 **Feedback Summary**: Dotsquares successfully integrated the new feature into the client's platform, meeting expectations. The team demonstrated excellent technical skills, collaborative spirit, and problem-solving abilities. Moreover, the team was proactive, responsive, and supportive throughout the partnership. ""We are incredibly grateful for their hard work."" **BACKGROUND** Please describe your company and position.I am the VP of The Script CraftDescribe what your company does in a single sentence.https://www.thescriptcraft.com/about-us **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Website & App Development **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Dotsquares were assigned to this project?OtherDescribe the scope of work in detail. Please include a summary of key deliverables.Review: Vision-X Feature Development - A Resounding Success!We are writing this review with immense appreciation for the exceptional work done by the tech development team in bringing our groundbreaking "Vision-X" feature to life on our website. This feature has already garnered significant positive feedback and is proving to be a game-changer for our users. The seamless integration, intuitive design, and robust functionality of Vision-X are a testament to the dedication, skill, and collaborative spirit of everyone involved.We would like to specifically acknowledge the invaluable contributions of Tarun, Project Manager. Tarun's meticulous planning, proactive communication, and effective leadership were instrumental in keeping the project on track and ensuring a smooth development process. His ability to anticipate challenges and facilitate seamless collaboration between the development team and other stakeholders was truly commendable.The core of Vision-X lies in the brilliant execution of our talented development team, comprising: * Shailendra * Dushyant * Chandrabhan * Chandan * PradeepEach member of this team demonstrated exceptional technical proficiency, problem-solving skills, and a strong commitment to delivering a high-quality product. Their attention to detail, innovative thinking, and tireless efforts in coding, testing, and refining the feature have resulted in a truly outstanding user experience. The stability and performance of Vision-X are a direct reflection of their hard work and expertise.Finally, we would also like to thank Shraddha, Head of Sales, for her crucial role in championing the Vision-X initiative and ensuring its alignment with our overall business objectives. Her insights and understanding of market needs were vital in shaping the feature's direction and ensuring its relevance to our target audience.In conclusion, the successful launch of the Vision-X feature is a significant achievement, and it would not have been possible without the collective talent and dedication of the Vision X team and the entire development team. We are incredibly grateful for their hard work, commitment, and the exceptional outcome they have delivered. This collaboration serves as a shining example of the talent and dedication within our organization. Sincerely,Team The Script Craft  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?GoodDescribe their project management. Did they deliver items on time? How did they respond to your needs?Good & SatisfiedWhat was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?Tech SupportAre there any areas for improvement or something Dotsquares could have done differently?Will notify later  --- #### CRM Consulting & Digital Marketing for Energy Company **The Project** - Services: CRM Consulting and SI, Custom Software Development, Other Digital Marketing - Project size: Confidential - Project length: Mar. - May 2025 **Project Summary**: Dotsquares was hired by an energy company to streamline their CRM data entry and integrate third-party platforms and services into their CRM platform. They also handled API and data mapping work. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Operations Manager, Think Renewable - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 6, 2025 **Feedback Summary**: Dotsquares outlined clear deliverable milestones before starting the project and provided regular updates and testing before implementation. The client was impressed with the team's communication and personable approach. Their transparent workflow and receptiveness to feedback stood out. ""The level of communication was very good."" **BACKGROUND** Please describe your company and position.I am the Operations Manager of Think RenewableDescribe what your company does in a single sentence.We provide end to end solar and battery services, helping our customers save on their bills and contribute positivley to cleaner and greener energy production. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?CRM optimisation and rebuildWebsite audit and online marketing strategy development **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costCompany values alignedHow many teammates from Dotsquares were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Streamlining of CRM data entry from multiple lead sourcesIntegration of third party platforms and services into CRM platformImprovements to UI and UXAPI and data mapping from various sourcesSimplifying and restructuring workflows and automations **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Clear deliverable milestones outlined before the commencement of workRegular daily and weekly updatesTesting and bug fixes before implementationDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team worked well within the agreed timeframe, provided real time updates and regular check ins to dicsuss any challenges or changes to the original scope before implementation.What was your primary form of communication with Dotsquares?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?The level of communication was very good, the team was personable and made the process of getting our work from concept to creation was well executed.Are there any areas for improvement or something Dotsquares could have done differently?Just to have product demonstrations planned out ahead of time, some of the demo's were not as smooth, but overall the team always worked towards providing the solution --- #### Web Development for Real Estate Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Nov. 2024 - Sep. 2025 **Project Summary**: Dotsquares was hired by a real estate company to customize their Zoho CRM and website. This involved implementing APIs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Owner, Real Estate Company - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 17, 2025 **Feedback Summary**: Dotsquares successfully completed the project, leaving the client satisfied. The team was structured and organized, ensuring a productive workflow. They communicated frequently and responded promptly to requests. Their professionalism, problem-solving skills, and technical expertise stood out. ""We would like to commend Dotsquares for the amazing work they did."" **BACKGROUND** Please describe your company and position.I am the Business OwnerDescribe what your company does in a single sentence.Strata Management  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?For Customization **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Dotsquares were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To customise Zoho CRM and website **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Data was available Describe their project management. Did they deliver items on time? How did they respond to your needs?We would like to commend Dotsquares for the amazing work they did. We used them to do a very complex customization that included API`s and they achieved it. They had all the experts needed, they kept us up to date all the time, nothing was too much trouble and their structured approach with the whole process was very impressive and productive. We have now decided to ask them to take on another large project for us. I want to thank the team very much for your effort and professionalism and problem solving. - Best Regards Gary  What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We would like to commend Dotsquares for the amazing work they did. We used them to do a very complex customization that included API`s and they achieved it. They had all the experts needed, they kept us up to date all the time, nothing was too much trouble and their structured approach with the whole process was very impressive and productive. We have now decided to ask them to take on another large project for us. I want to thank the team very much for your effort and professionalism and problem solving. - Best Regards Gary  Are there any areas for improvement or something Dotsquares could have done differently?They did it very well so happy with the way it was done  --- #### Custom Software Dev & UX/UI Design for E-Commerce Co **The Project** - Services: Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Dec. 2024 - Dec. 2025 **Project Summary**: Dotsquares has developed an application for an e-commerce company. The team has also designed the app's UX/UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Fmcg Markets - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 23, 2024 **Feedback Summary**: Dotsquares has successfully delivered an app that met the client's requirements and included all desired features. The team has completed the project on time and provided updates, and the team's expertise and professionalism have been evident. The team's personalized approach has been outstanding. ""Dotsquares exceptional communication and collaborative mindset set them apart."" **BACKGROUND** Please describe your company and position.I am the Director of Fmcg MarketsDescribe what your company does in a single sentence.E commerce  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?I had the pleasure of working with Dotsquares to develop an application **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsHow many teammates from Dotsquares were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I am thoroughly impressed with their professionalism and support. From the very beginning, the team was exceptionally friendly and approachable, ensuring a smooth and collaborative experience.  A special mention goes to Divya, Shalishes, Shubham, and Kishan, who were incredibly supportive throughout the process. Their expertise, responsiveness, and dedication to delivering quality work were truly commendable.  I highly recommend Dotsquares to anyone seeking a reliable and professional development team.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team successfully delivered an application that met the initial project requirements. All desired features were implemented, showcasing their technical expertise and understanding of the project goals.The project was completed within the agreed timeline, reflecting the team's efficiency and strong project management skills. Meeting deadlines was critical for maintaining the planned launch schedule.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management by Dotsquares was exemplary. They demonstrated exceptional organizational skills and ensured that every phase of the project was handled efficiently. Deliverables were consistently provided on time, reflecting their strong commitment to deadlines and meticulous planning.The team was highly responsive to my needs throughout the project. They maintained clear and open communication, providing regular updates and seeking feedback to ensure the project aligned with my expectations. Any changes or additional requirements were addressed promptly and professionally, showcasing their flexibility and client-focused approach.Overall, their project management was smooth, reliable, and tailored to deliver outstanding results. This level of responsiveness and timeliness made the entire process stress-free and highly productive.What was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?What impressed me most about Dotsquares was their unwavering dedication to client satisfaction and their personalized approach to every aspect of the project. The team went above and beyond to ensure my vision was brought to life, showing a genuine commitment to understanding and fulfilling my requirements.Dotsquares exceptional communication and collaborative mindset set them apart. They consistently provided updates, sought feedback, and adapted quickly to changes, ensuring that the project remained on track and aligned with my goals.Additionally, the team's expertise and professionalism were evident in their ability to deliver a high-quality product within the agreed timeline. Their friendly demeanor, attention to detail, and proactive problem-solving made the experience not only successful but also enjoyable. This combination of technical skill and outstanding customer service truly makes Dotsquares unique.Are there any areas for improvement or something Dotsquares could have done differently?No --- #### Custom Software Dev for University's Math Department **The Project** - Services: Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: Aug. - Dec. 2024 **Project Summary**: Dotsquares built a web-based event management system for a university's mathematics department. The team built a syllabus handling system enabling students, professors, and administrators to manage features. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Professor, Department of Mathematics, Temple University - Industry: Education - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 12, 2024 **Feedback Summary**: Dotsquares successfully delivered the required functionalities and deployed them on the university's website. The team was extremely responsive to all feature requests and questions and conducted real-time sessions to ensure every feature worked properly. As a result, it was a successful project. ""Each feature or modification request was accommodated swiftly and precisely."" **BACKGROUND** Please describe your company and position.I am the Professor of Department of Mathematics, Temple UniversityDescribe what your company does in a single sentence.Department of Mathematics, Temple University **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Build a web-based event management system dealing with multiple seminars, conferences and accommodating a large number of users of different typeCreate a flexible syllabus builder system accommodating dynamically changing teaching assignments and variable number of users of different kindMake sure that the two systems above also accommodate the historic databases of past events and past course syllabi **SOLUTION** How did you find Dotsquares?ReferralWhy did you select Dotsquares over others?Referred to meHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The primary objective of this project is to enhance the syllabi and event functionality of the existingMathematics Temple University website (https://math.temple.edu/).• The website will be hosted separately from Temple University's environment, allowing Temple'smembers to manage it more easily and independently on the backend. Specifically, our focus will beon optimizing the syllabi and event features while ensuring continuity for users.• The key users of this project are: User, Sub-Admin & Admino User (Students): Users will be able to search for courses, syllabus materials, and othereducational resources.o Sub-Admin (University Members or Professor): Sub-admin will be able to manage syllabi,events & seminar according to their access provided by the Admin.o Admin (Owner of the website/university): Admin will be able to manage user accounts, roles& permissions management, and access levels and oversee the overall functionality of thewebsite. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The implementation of the two systems and web deployment at https://templemathematics.us/Describe their project management. Did they deliver items on time? How did they respond to your needs?The mathematics department of Temple University has hired Dotsquares to recreate two functionalities of our former website, which was being decommissioned by the university. Specifically, we needed an event management system that would accommodate conference organization, as well as 10 seminars run by the department and organized by various students and faculty, and a syllabus creation system linked to a syllabus database. Both features required management of large number of users with dynamically changing teaching assignments and roles. The company has delivered a fully functional Drupal-based system with no loss of features in both functionalities compared to the old one. The Dotsquares team consisting of Divya, Kamlesh, and Ritesh was extremely responsive to all feature requests and questions, has conducted real time Microsoft Teams sessions with us to make sure that every feature works properly and to customer's satisfaction. Each feature or modification request was accommodated swiftly and precisely. In preliminary testing the finished system was stable and responsive. What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Cannot judge. I had no experience with anything like this and cannot compare.Are there any areas for improvement or something Dotsquares could have done differently?The company has not asked a single question before going ahead with implementation. We would have preferred the developers ask what the customer wanted before they implement the interface. The communication mode was customer describing desired changes, followed by implementation, until the resulting system conformed to most customer requirements.  --- #### Custom Web Dev & Design for Metal Manufacturing Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Apr. 2024 - Ongoing **Project Summary**: Dotsquares has revamped 17 brand websites and one corporate site for a metal manufacturing company. Their work focuses on front- and backend development, UX/UI design, and Drupal CMS implementation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, Samuel Son & Co - Industry: Manufacturing - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 9, 2024 **Feedback Summary**: Dotsquares has delivered a cleaner, faster, and more navigable site that aligns with the client's needs. The team uses various tools to keep track of tasks efficiently and touches base regularly to ensure everyone stays in sync. Their resource flexibility and problem-solving skills have stood out. ""We're very happy with the quality, urgency and efficiency of their work."" **BACKGROUND** Please describe your company and position.I am the Marketing Specialist of Samuel Son & CoDescribe what your company does in a single sentence.Samuel Son & Co is a leading manufacturer, processor, and distributor of metals and industrial products, offering a wide range of services and solutions across North America. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Revamp Our 17 Brand Websites and 1 Corporate Website with new designNew CMS **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Dotsquares were assigned to this project?10+Describe the scope of work in detail. Please include a summary of key deliverables.Dotsquares was an amazing partner in the development of our new website (which was actually 17 websites). From the beginning of our relationship, they were keen to do the best job possible and were amazing at adhering to our many many requests and revisions. They worked with us from the design phase of the frontend, to the backend CMS. They guided us through creating our own customized CMS on the Drupal platform and engaged many cross-functional teams both on their side and ours to get everything done and ready to go for launch. We would like to thank everyone involved and are more than happy to continue our strong relationship on future projects.Anything Dotsquares says they can do, they will do at the highest possible quality and most efficient timing. Thank you for the amazing work everyone. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our website has a cleaner look, operates at least 60% faster and navigation is so much easier to use.Describe their project management. Did they deliver items on time? How did they respond to your needs?Dotsquares used various tools to keep our project on track. They were always reaching out to us regarding timelines and updating us on the status of deliverables. Whenever we had urgent requests, they made sure to address them ASAP and we're very happy with the quality, urgency and efficiency of their work.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their willingness to add team members, resources, provide additional solutions and work with our team to get problems solved. Are there any areas for improvement or something Dotsquares could have done differently?They were really great, no specific areas for improvement. --- #### Web Redesign for Data Analytics Firm **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: July - Sep. 2024 **Project Summary**: Dotsquares redesigned the website of a data analytics company with the goal of making it look more visually appealing and professional. The team also rebuilt the site on Drupal and enhanced its security. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, W1 Analytics Limited - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 15, 2024 **Feedback Summary**: The client was pleased with the site's new design. Dotsquares' project management was exemplary — they completed the project on time and within budget. Moreover, they responded to the client's needs well, offered great value for money, and impressed the internal team with their quick turnaround. ""The team was exceptionally professional with a proactive project manager who coordinated with the developers."" **BACKGROUND** Please describe your company and position.I am an executive of W1 Analytics LimitedDescribe what your company does in a single sentence.Creators of a financial data analytics platform **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Redesign our website to make it look professional and appealingRebuild the website on a CMS platformEnhance security and robustness **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Good value for costResponsive and motivatedHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Redesign the website to make it look more appealing and professional.Rebuild the website by implementing it on a robust CMS framework.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivered great mockups with new design by working together with us and really taking our detailled feedback into consideration. After the mockups were agreed the new website was implemented on the Drupal CMS framework.Implementation of this complex project occured on time and on budget thanks to the Dotsquares team. Provided further assistance with deployment of the website even after the project was completed. Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was exceptionally professional and had a proactive project manager who coordinated with the developers. They responded to our specific and complex needs in great detail. What was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?Professionalismspeed of turnaroundgreat designpleasant to work withvalue for money. Are there any areas for improvement or something Dotsquares could have done differently?I was very satisfied in general with all areas. Some tiny details in the implemented website could have been better, but given the short timeframe this is to be expected, and these small improvements will be easy for our in-house team to make.  --- #### Web Design & Development for Convenience Forecourt Retailer **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: July 2023 - Dec. 2039 **Project Summary**: A convenience forecourt retailer has hired Dotsquares to modernize their UI/UX design and redevelop their website. The team has integrated a CMS and improved functionality for future website expansions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Maxol Marketing, Maxol - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 3, 2024 **Feedback Summary**: The client is satisfied with the engagement; Dotsquares has successfully delivered the new website. The team manages the project effectively and provides constant support. Moreover, they meet deadlines and complete everything on time. They're reliable, highly skilled, and proficient in their job. ""Their proactive advice and collaborative approach add significant value to the positive outcome of the new website."" **BACKGROUND** Please describe your company and position.I am the Maxol Marketing of MaxolDescribe what your company does in a single sentence.Maxol is a convenience forecourt retailer on the Island of Ireland with a network of 242 branded service stations, Maxol is one of the most recognised fuel & convenience retail brands in Ireland. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Modernise and fully redevelop our websiteprovide an enhanced user interface and experienceUser friendly CMS system that can provide great functionality and flexibility for future developments **SOLUTION** How did you find Dotsquares?ReferralWhy did you select Dotsquares over others?High ratingsPricing fit our budgetReferred to meTender Process - preferred vendorHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The purpose of this project was to modernise the user interface, providing a better performing and easy to navigate website improving the user experience. We required a content management system that is user friendly, providing improved functionality and flexibility for future expansion and website developments. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?New WebsiteDescribe their project management. Did they deliver items on time? How did they respond to your needs?“Following a competitive tendering process, Dotsquares were chosen as our trusted partner on our website development project. The team's knowledge, effective project management, support and commitment to timelines were invaluable to completing the project successfully.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their proactive advice and collaborative approach add significant value to the positive outcome of the new website.Are there any areas for improvement or something Dotsquares could have done differently?Not really, overall Dotsquares proved to be a reliable and skilled partner and we look forward to continuing our partnership with them. We would recommend their services to any company in need of a proficient web development team. --- #### E-Commerce Dev & SEO for Marine Service Company **The Project** - Services: E-Commerce Development, Search Engine Optimization, Web Development - Project size: Less than $10,000 - Project length: Jan. 2022 - Sep. 2023 **Project Summary**: Dotsquares has developed an e-commerce store for a marine service company. They've integrated payment features into the platform, incorporated it with the client's management system, and created an SEO plan. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Director, SAL Marine - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2023 **Feedback Summary**: Thanks to Dotsquares, the client has achieved a 250% increase in completed online sales transactions in the first year and a consistent annual growth of 22% thereafter. Dotsquares has seamlessly integrated with the client's team via Teams. Their project management and responsiveness are commendable. **BACKGROUND** Please describe your company and position.I am the Owner/Director of SAL MarineDescribe what your company does in a single sentence.We supply the Marine Leisure and Commercial market sectors with a range of premium products and services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Increase search engine rankingsImprove onsite contentImprove site stability and function **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Previously completed projects matched our requirementsHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To build and new Ecommerce store that would hold 130,000 part numbers as well as show case services with the ability to open trade and retail accounts and manage different levels of discounts and payment methods. The platform had to be integrated into our internal management system and show live stock levels and updates. For SEO - research competitor websites for function and content, to review and analyse google keywords and analytics to build an SEO plan that would enable our brand to out preform others and give maximum online exposure. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?First year increase in completed online sales transactions off 250% and an average year early increase of 22%.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project started slow due to the technical nature of the project and us learning to work together but as time went on we became one team and Dot squares became instantly responsive to any issues once the site went live. Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place. This has proven to be a massive asset and they have become an extension of our internal team, integrated though MS Teams directly with our staff.What was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place.Are there any areas for improvement or something Dotsquares could have done differently?After the initial agreement and award of the project, coms could have been better. Progress meetings would have ensured that the vision and goals were understood by all. The initial agreement was some time ago now as the project expanded beyond initial brief and I have seen a great improvement of the management and coms across the whole team. --- #### App Dev for E-Commerce Food Retailer **The Project** - Services: Custom Software Development, E-Commerce Development, Web Development - Project size: Less than $10,000 - Project length: Jan. 2023 - Ongoing **Project Summary**: Dotsquares has provided app development services for an e-commerce food retailer. The team has taken over the development of the client's app and offered them continuous support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, WM - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 18, 2023 **Feedback Summary**: Dotsquares has completed all tasks within or before schedule, exceeding the client's expectations. They've extended their assistance beyond regular hours and ensured effective communication and responsiveness via Skype. Their proactivity, commitment, and understanding approach are second to none. ""We are delighted with Dotsquares' service; they have met all our needs."" **BACKGROUND** Please describe your company and position.I am an executive at WMDescribe what your company does in a single sentence.e-commerce store selling food **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Take over and support my private app **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fits our budgetHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Dot Square has truly been a lifesaver for me. They took over an app that they didn't originally create, and their support has been nothing short of exceptional. What sets them apart is their unwavering commitment to going the extra mile. They've consistently extended their assistance beyond regular hours, even during weekends, and have always been quick and courteous in their responses. Notably, Shikhar S, our dedicated Project Manager, has been an absolute driving force behind our project's success. His leadership, attention to detail, and proactive approach have been instrumental in achieving our goals. Shikhar's ability to understand our unique needs, communicate effectively, and navigate challenges has made our collaboration with Dot Square a truly remarkable experience. In addition to Shikhar, I'd like to commend Sunil K, Divyajeet S, Basant K, and the entire AU team for their outstanding contributions. Dot Square has exceeded my expectations in every way, and I am very happy with their support and dedication to our project. They have my highest recommendation! **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?every task created was completed.Describe their project management. Did they deliver items on time? How did they respond to your needs?Every task was delivered on time or quicker and mostly done via skypeWhat was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?the people I work with like Shikhar S are always happy to help me.Are there any areas for improvement or something Dotsquares could have done differently?We are delighted with Dotsquares' service; they have met all our needs. --- #### Web Dev for Doors & Spray Finishing Company **The Project** - Services: E-Commerce Development - Project size: Confidential - Project length: Mar. - Sep. 2023 **Project Summary**: Picking up from the previous service providers, Dotsquares has completed building a website for a doors and spray finishing company. This includes addressing and fixing bugs and crafting code. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, OAKWOOD DOORS HUDDERSFIELD WEST YORKSHIRE - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 7, 2023 **Feedback Summary**: Dotsquares has efficiently addressed and rectified every issue without causing downtime to the client's site. They've executed the tasks within a few weeks despite the complexity of the projects. Their responsiveness, expertise, dedication, and unwavering commitment are hallmarks of their work. ""They were highly responsive to our needs throughout the engagement."" **BACKGROUND** Please describe your company and position.I am an executive at OAKWOOD DOORS HUDDERSFIELD WEST YORKSHIREDescribe what your company does in a single sentence.Oakwood Doors & Spray Finishes Ltd **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Build new website **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Two years ago, I embarked on my inaugural eCommerce journey, filled with enthusiasm and hope. Unfortunately, my initial experience was marred by the disappointment of working with several development companies that severely underestimated the project's complexity and ultimately failed to deliver on their promises. They not only overcharged but also fell far short of completing the task at hand. In my frustration, I turned to Dotsquares with a partially built website riddled with bugs and serious architectural flaws. To my amazement, they swiftly addressed and rectified every issue within a matter of weeks. Throughout the journey, we encountered numerous challenges in building the site, yet Dotsquares consistently demonstrated their ability to find solutions, whether through ingenious fixes or by crafting custom code tailored to our specific needs. This year, Dotsquares proactively presented a proposal to rebuild our site, aiming to elevate it to even greater heights. Upon our agreement, they wasted no time in executing the project, managing to have it up and running within a remarkable 9-10 weeks, all without causing any downtime to our site. I am immensely grateful to Avanish and his team of dedicated developers for their exceptional expertise and unwavering commitment to our success. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?SuccessDescribe their project management. Did they deliver items on time? How did they respond to your needs?They were highly responsive to our needs throughout the engagement.What was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?Willingness to help launch and build the new siteAre there any areas for improvement or something Oakwood Doors & Spray Finishes Ltd could have done differently?No --- #### Websites Dev & Integrations for EdTech Company **The Project** - Services: CRM Consulting and SI, Product Marketing, Web Development - Project size: Confidential - Project length: June 2023 - Ongoing **Project Summary**: An edtech company has hired Dotsquares to develop international websites on HubSpot. They've also integrated sales and marketing funnels for the client to have a one-stop solution for all business operations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Product Manager, upGrad - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 25, 2023 **Feedback Summary**: Thanks to Dotsquares, the company has increased conversions from visitors to leads and to paid learners. The team has also built region-specific websites to provide a tailored experience for learners from different regions. Their customer-centered approach has resulted in a positive partnership. ""It's a true pleasure working with the team."" **BACKGROUND** Please describe your company and position.I am the Senior Product Manager of upGradDescribe what your company does in a single sentence.upGrad is South Asia’s largest higher EdTech company. With the latest technology, pedagogy, industry partners and world-class faculty, we create immersive online learning experiences for our learners globally. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Building upGrad International Websites on HubSpot facilitating Sales,Operations and Marketing teams with unified platform **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Referred to meHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Built all the upGrad international websites on HubSpot with integrated Sales and Marketing funnels and having a single platform solution for all business operations **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Enabling Sales and Marketing teams to increase conversions from Visitor to Lead and Lead to Paid learner, and also building region-specific websites to provide enhanced experience to learners.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team has end-to-end knowledge of the impact HubSpot can bring to the project and they are very customer-obsessed, making sure to get things right for the customers and users. It's a true pleasure working with the team.What was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?Team members have shown endless commitment to the project and are helping us create a fully customizable and scalable website solutionAre there any areas for improvement or something Dotsquares could have done differently?Nothing is particular, team members have been at par with their delivery and commitment. --- #### Web, Mobile App & Custom Software Dev for Car Rental Company **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: Confidential - Project length: Nov. 2022 - June 2023 **Project Summary**: A car rental company hired Dotsquares to develop an MVP of their platform to test with end customers. The team built an iOS mobile app, an admin panel as a web app, and the platform's technology infrastructure. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** CTO & Co-Founder, Car Rental Company - Industry: Automotive - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 22, 2023 **Feedback Summary**: The client was happy with the app and admin panel. Dotsquares strived to deliver on time, was open to suggestions, and communicated effectively and constantly through virtual meetings, emails, and messages. The team's dedication, problem-solving support, and professionalism stood out. ""I was impressed by the dedication of the team."" **BACKGROUND** Please describe your company and position.I am the CTO and Co-founder of a car rental companyDescribe what your company does in a single sentence.Car rental business **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Develop a prototype app (mvp)Develop an admin panel to control app usersSet up tech infrastructure **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To develop a MVP for our business so that we can start running a pilot with real-life customers.Key deliverables included: App Web app (admin panel) Tech Infrastructure **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivery of an iOS app and web panelDescribe their project management. Did they deliver items on time? How did they respond to your needs?Team worked hard to deliver items on time. Of course some delays happen but this is natural. We were in constant communication with PM and Technical lead. Very open to our suggestions and was a great working experience.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by the dedication of the team and their willingness to support us in problem-solving and general professionalism.Are there any areas for improvement or something Dotsquares could have done differently?We were delayed quite a bit because i think there was a misunderstanding of one of the technologies (3rd party device) and how it was supposed to work + communicate with our app. Had that been resolved early on then we'd be delivered on time. --- #### Web Dev Support for Fastener Products & Services Co **The Project** - Services: Web Development - Project size: Confidential - Project length: July - Aug. 2023 **Project Summary**: Dotsquares helped a fastener products and services company integrate a new product range into their existing website. The team also integrated other products and created country-specific versions of their site. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, TFC Europe Ltd - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 17, 2023 **Feedback Summary**: Dotsquares successfully stuck to the timeline and delivered the project on time, ensuring a smooth and efficient process throughout the engagement. The team was open to changes and suggestions, demonstrating professionalism and expertise. They communicated via email and messages. ""Their professionalism and expertise shone through."" **BACKGROUND** Please describe your company and position.I am a Marketing Manager at TFC Europe LtdDescribe what your company does in a single sentence.TFC brings together an extensive range of fastener products and services, to fulfil all industry and manufacturing requirements. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Integrate a new product range into existing websiteIntegrate other product ranges into existing websiteCreate country and language specific versions of our primary website **SOLUTION** How did you find Dotsquares?Online SearchOtherWhy did you select Dotsquares over others?Impressed with Sachin SharmaHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Dotsquare recently integrated the O-Ring and Seals product range into tfc.eu.com. The project flowed seamlessly, marked by their unwavering support and responsiveness. Pranjal readily embraced changes and suggestions, ensuring a smooth and efficient process. Their professionalism and expertise shone through, delivering an enhanced website that benefits both our business and customers **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Time-to-Completion: Was provided with the development tasks in a sprint format.Received daily updates from Pranjal. The project stayed on track and was completed on time.Describe their project management. Did they deliver items on time? How did they respond to your needs?Pranjal was my primary contact. He readily embraced changes and suggestions, ensuring a smooth and efficient process.What was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?I've worked with Indian development teams in the past, but Dotsquares professionalism and expertise shone through, delivering an enhanced website that benefits both our business and customers.Are there any areas for improvement or something Dotsquares could have done differently?If there's one area I would like to see improved it is the QA, just a little more time spent checking to ensure the developers have completed the work to instruction. But a small criticism and believe it is down to not enough time. However, when I brought this to the attention of Pranjal, he has been very apologetic and made steps to resolve. --- #### SaaS Platform Dev, UX Design & SEO for Consulting Company **The Project** - Services: Custom Software Development, IT Managed Services, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Dotsquares has developed a SaaS platform for a consulting company from scratch. Their work has included software development, web design, UX design, and SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 9, 2023 **Feedback Summary**: Dotsquares delivered the platform within a year; still, they've continued working with the client for over eight years because the client is satisfied with their skills and innovative solutions. Dotsquares is consistent, responsive to ideas, and helpful, showing expertise and great communication. ""They are amazing, innovative, and deliver on everything they say they can."" **BACKGROUND** Please describe your company and position.I am the Founder of a consulting companyDescribe what your company does in a single sentence.Support organisations in achieving productivity, reputational and project outcome success **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Software EngineeringSEOUX **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsCompany values alignedLevel of skill demonstrated by Manager was winningHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.After months of trying to source a competent software engineer, we were fortunate to enter into a conversation with Dotsquares. After a formal proposal issued by them and many discussions, it was clear that they were highly skilled at software engineering and as an additional benefit other digital capabilities including web design, UX and SEO. We need this high level competency to build and deliver a SaaS solution which was built from the ground up. We have engaged Dotsquares since 2015. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Well, we launched the software about 12 months after contract commenced which was incredibly. We have continued to engage Dotsquares for over 8 years on an ongoing basis as they are amazing, innovative, and deliver on everything they say they can.Describe their project management. Did they deliver items on time? How did they respond to your needs?It is rare in professional life to work with a company that not only is consistent in delivery but goes way above the brief. Everything is delivered on time and not only are they responsive to ideas and needs, but have the innovation to suggest on how those ideas could be improved - amazing!What was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?Expertise, engagement and communication of employeesAre there any areas for improvement or something Dotsquares could have done differently?Absolutely not. --- #### Custom Web Dev & Design for Real Estate Software Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. - June 2023 **Project Summary**: Dotsquares helped a real estate software company build an interactive website. The team handled the coding, development, and design work. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Pics & Mortar - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 7, 2023 **Feedback Summary**: The client was pleased with the outcome of the engagement. Dotsquares leveraged their knowledge and technical expertise to deliver quality and timely outputs. Moreover, they were quite proactive in terms of providing valuable insights. They were also responsive, accommodating, and honest.   ""Their customer service was commendable."" **BACKGROUND** Please describe your company and position.I am an executive of Pics & MortarDescribe what your company does in a single sentence.We supply the real estate industry with visual media. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Design an interactive website for our clients **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Pricing fit our budgetHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We recently had the opportunity to engage with Dotsquares that left a positive impression on our software development journey. Their approach to projects, dedication to quality, and meticulous attention to detail set them apart in an industry known for fierce competition.Throughout the collaboration, communication with the team was smooth. They listened to my ideas, shared valuable insights, and kept me informed about the project's progress and challenges. Their transparency and proactive approach inspired confidence in their ability to deliver on time and within the agreed budget. In terms of coding and development, their work showcased competency and attention to detail.Their customer service was commendable as well. They were responsive and accommodating to my requirements, providing support even after the project completion. It was evident that they valued customer satisfaction and were willing to go the extra mile.In summary, I am pleased with Dotsquares services. They proved to be a capable and reliable partner in software development, leaving a positive mark on the project. If you are looking for a competent coding company for your digital projects, they would be a solid choice. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The outcome of the project was a complete success.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their customer service was commendable. They were responsive and accommodating to my requirements, providing support even after the project completion. It was evident that they valued customer satisfaction and were willing to go the extra mile.What was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?Throughout the collaboration, communication with the team was smooth. They listened to my ideas, shared valuable insights, and kept me informed about the project's progress and challenges. Their transparency and proactive approach inspired confidence in their ability to deliver on time and within the agreed budget. In terms of coding and development, their work showcased competency and attention to detail.The code they produced was clean, efficient, and well-structured, ensuring future maintenance and scalability would be straightforward. They promptly addressed any issues that arose, demonstrating their dedication to delivering a polished final product.Are there any areas for improvement or something Dotsquares could have done differently?no --- #### Custom Software, Web & App Dev for Pet Services Association **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Dotsquares has designed and developed a complex registration and software system for a pet services association. The team has integrated features for accounting, invoicing, and scheduling. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 1.0 **The Reviewer** CEO, NarpsUK - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 27, 2023 **Feedback Summary**: Dotsquares has effectively helped the client achieve their objectives. The service provider has delivered the project on time and responded to the client's concerns and needs in an empathetic manner. Ultimately, the client is pleased with Dotsquares' attentive and personal approach. ""They delivered the project on time and empathetically responded to my concerns and needs."" **BACKGROUND** Please describe your company and position.I am the CEO of NarpsUKDescribe what your company does in a single sentence.Association for Pet Services Industry **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Software developmentApp developmentWebsite **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Pricing fits our budgetHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Designed & developed a complex registration and software system for clients to use for accounting, invoicing, scheduling etc and app to work with it **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?I have achieved my objectives with their helpDescribe their project management. Did they deliver items on time? How did they respond to your needs?They delivered the project on time and empathetically responded to my concerns and needs.What was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?Personal service, I feel like they try very hard to listen and understand my logic even if they think a task might be better done a different way, they will go with my instructionsAre there any areas for improvement or something Dotsquares could have done differently?A Dotsquares customer is assigned a team for a project for example a development team or seo team, within my development team I have had various developers assigned to me over the last 8 or 10 years, most have been very good but I know if there has been a new one assigned to me who isn’t as knowledgeable and have contacted head office if I am not satisfied at such time the issues have been resolved. --- #### Customized Salesforce Community for Investment Brokerage **The Project** - Project size: $10,000 to $49,999 - Project length: Dec. 2022 - Ongoing **Project Summary**: Dotsquares has enhanced an investment brokerage's Salesforce-based login area. The key deliverable is a customized Salesforce community. Five teammates work directly with the client on the project.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Investment Brokerage - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 24, 2023 **Feedback Summary**: The client is happy with Dotsquares' work, resulting in the expansion of their role in the engagement. The team facilitates weekly calls and communicates closely with the client via email, Teams, and WhatsApp. They work fast and have proven responsive when urgent issues arise, resulting in success. ""We're most impressed with the speed with which Dotsquares responds to any urgent issues we have."" **BACKGROUND** Please describe your company and your position there. Operations Manager at an Investment Brokerage which provides unique investments called Structured Products to their clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares , and what were your goals? We needed Dotsquares to maintain and enhance our client login area, which is built on Salesforce technology. It is a customised Salesforce Community. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked at several vendors and found that Dotsquares were quick to understand the brief and efficient to work with through the RFQ process. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We explained to Dotsquares what we were trying to achieve and they guided us with some ideas, which we then added more detail to and got Dotsquares to implement as a Salesforce community. How many people from the vendor's team worked with you, and what were their positions? 5 different people across PMs, technical managers and coders. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are happy with the progress and have expanded the scope with Dotsquares to include ongoing general maintenance of our Salesforce solution. Describe their project management style, including communication tools and timeliness. We have a scheduled weekly call, but can also reach the team via email, Teams and Whatsapp for urgent issues. The PM tool Dotsquares use is also helpful. What did you find most impressive or unique about this company? We're most impressed with the speed with which Dotsquares responds to any urgent issues we have. Are there any areas for improvement or something they could have done differently? As with all software projects, there are always bugs to resolve in the early stages and comments to implement as the work progresses. --- #### Sales Cloud Implementation for Water Treatment Systems Co **The Project** - Project size: $10,000 to $49,999 - Project length: Dec. 2022 - Feb. 2023 **Project Summary**: Dotsquares was hired by a water treatment systems company for a Salesforce implementation project. They proposed a comprehensive solution and created custom features aligned with the client's brand guidelines. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Dev Executive, Remote Water Treatment Services - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 17, 2023 **Feedback Summary**: The sales cloud implementation led by Dotsquares helped the client streamline their sales processes and improve how they manage customer interactions. They were also able to track key metrics such as win or loss ratios and sales cycle times, allowing them to make informed decisions for the business. ""They were committed to delivering the best possible outcome for our business."" **BACKGROUND** Please describe your company and your position there. I am currently working as a Business Development Executive at Remote Water Treatment Services (RWTS), an Australian-based company that specializes in sustainable water treatment systems and wastewater treatment plants. Our company is dedicated to providing top-quality water and wastewater treatment solutions to clients throughout Australia and the Asia Pacific region.RWTS is proud to have completed numerous projects in Queensland, Papua New Guinea, the Solomon Islands, and Fiji. Our headquarters, which features a primary manufacturing facility and showroom, is located in the eastern suburb of Tingalpa in Brisbane.At RWTS, we design and manufacture sustainable water treatment systems and wastewater treatment plants for a diverse clientele. We also specialize in servicing and facility maintenance, thanks to our team of hardworking professionals who have years of experience in the water treatment industry. Our commitment to quality, innovation, and customer satisfaction has helped us become one of the most trusted names in the industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares ? Our company, Remote Water Treatment Services, hired Dotsquares for the Salesforce Implementation project. Specifically, we needed assistance with basic Sales Cloud implementation, as we already had the license but was unable to leverage it to its full potential.We understood the value that Salesforce could bring to our organization, and we knew that we needed a partner that could help us fully integrate the platform into our business processes. Dotsquares proved to be an excellent partner, providing us with the expertise and guidance necessary to ensure that we could take full advantage of the Sales Cloud implementation. Their team of highly skilled professionals demonstrated a deep understanding of our needs and worked closely with us to design a solution that would meet our unique requirements. We were thrilled with the results of the project and highly recommend Dotsquares to anyone in need of Salesforce implementation services. **SOLUTION** How did you select this vendor and what were the deciding factors? When we decided to pursue the Salesforce implementation project, we began searching for a partner that could help us achieve our goals. We learned about Dotsquares through their Australia team, and were impressed by their reputation and expertise in the field.We had previously worked with an implementation partner, but were not satisfied with the level of service we received. Ankit from the Dotsquares Australia team pitched us on their Salesforce capabilities, and we were impressed with his knowledge and understanding of our needs.We were then introduced to Dotsquares' development team in India, who had a meeting with us to discuss how they could help us get the most out of Salesforce. Their team of experts demonstrated a deep understanding of the platform and proposed a comprehensive solution that aligned perfectly with our requirements.One of the key deciding factors for us was the fact that Dotsquares is a Salesforce Summit Partner. This meant that they had demonstrated their expertise and success with Salesforce on a global scale, which gave us confidence in their ability to deliver results. Overall, the expertise of the Dotsquares team, their deep understanding of Salesforce, their proven track record of success, their commitment to customer satisfaction, and their status as a Summit Partner were all important factors in our decision to partner with them. We are very pleased with the outcome of the project and would highly recommend Dotsquares to others in need of Salesforce implementation services. Describe the project in detail and walk through the stages of the project. The project that Dotsquares completed for us was focused on Sales Cloud implementation. We engaged their team to help us leverage the power of Salesforce to manage our sales processes more effectively.The project went through several stages, beginning with an initial consultation and discovery phase in which we worked closely with Dotsquares to identify our business requirements and design a solution that would meet our needs. Once we had defined the scope of the project, Dotsquares began the implementation phase. This included the integration of web-to-form with our public site, mapping the opportunity with the account and contacts accordingly, and creating a custom quote template that aligned with our brand guidelines. Throughout the implementation phase, Dotsquares worked closely with us to ensure that the solution was meeting our needs and that any issues or concerns were addressed in a timely manner. They provided regular updates on the project's progress and collaborated with us to make any necessary adjustments to the solution. Once the implementation was complete, Dotsquares provided comprehensive training and support to ensure that our team was fully equipped to use the Sales Cloud solution effectively. They also provided ongoing maintenance and support to ensure that the solution continued to meet our evolving business needs. How many resources from the vendor's team worked with you, and what were their positions? Throughout the course of the project, we worked closely with a team of highly skilled professionals from Dotsquares. This team was comprised of individuals with a range of positions and expertise, each of whom played a critical role in the success of the project.The team that worked with us included: Udit, Project Manager: Udit was our primary point of contact throughout the project, and was responsible for managing the overall timeline, budget, and resources. He worked closely with us to ensure that the project stayed on track and that all deliverables were completed to our satisfaction. Vikas, Business Analyst: Vikas was responsible for gathering and documenting our business requirements, and ensuring that the solution was designed to meet our specific needs. He played a critical role in ensuring that the solution was well-designed and effective in meeting our business goals. Mohit, Developer: Mohit was responsible for implementing the solution according to the design specifications developed by Udit and Vikas. He was responsible for building the custom functionalities required to meet our needs, and for ensuring that the solution was delivered on time and on budget. Kapil, Tester: Kapil was responsible for ensuring that the solution was thoroughly tested and validated to meet our business requirements. He was responsible for identifying and reporting any issues or bugs, and worked closely with the development team to ensure that they were resolved in a timely manner. Together, this team of professionals provided exceptional service and expertise, and played a critical role in the success of the project. We were very pleased with the outcome, and would highly recommend Dotsquares to others in need of Salesforce implementation services. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are very pleased with the outcomes from the project, which have demonstrated clear success in several key areas.First and foremost, the Sales Cloud implementation has allowed us to streamline our sales processes and improve our ability to track and manage customer interactions. The web-to-form integration has made it easier for our customers to submit inquiries and for our sales team to follow up on those inquiries in a timely manner. We are now able to manage our leads, opportunities, accounts, and contacts in a much more efficient way, which has resulted in greater productivity and improved customer satisfaction.In addition, the solution has provided us with new insights into our sales performance, which has allowed us to identify areas for improvement and optimize our sales strategies accordingly. We are now able to track key metrics such as win/loss ratios, sales cycle times, and deal sizes, which has helped us to make more informed decisions and drive greater business results.Finally, the project was completed on time and on budget, and we were extremely impressed with the quality of the work delivered by the Dotsquares team. They were able to quickly grasp our business requirements and develop a comprehensive solution that met our needs exactly. The team was highly responsive and proactive throughout the project, and demonstrated a high level of expertise and professionalism at all times.Overall, we are very pleased with the outcomes from the project and would highly recommend Dotsquares to others in need of Salesforce implementation services. How effective was the workflow between your team and theirs? The workflow between our team and the Dotsquares team was highly effective throughout the project. From the initial scoping phase to the final implementation, we were able to work together seamlessly and collaborate closely to achieve our shared goals.One of the key strengths of the Dotsquares team was their clear and consistent communication throughout the project. Our Project Manager, Udit, was highly responsive and kept us informed of progress at all times. We were able to hold regular status meetings and receive regular updates on project milestones and deliverables, which helped us to stay on track.In addition, the Dotsquares team was highly proactive in identifying and addressing any issues that arose during the project. They were able to quickly troubleshoot and resolve any technical issues, and were always available to provide guidance and support when needed. This helped to keep the project on schedule and ensure that we were able to meet our key objectives. Overall, we were very impressed with the workflow between our team and the Dotsquares team, and would highly recommend them to others in need of Salesforce implementation services. Their ability to work closely and collaboratively with our team was a key factor in the project's success. What did you find most impressive or unique about this company? There were several things that we found impressive and unique about Dotsquares during our engagement with them.First and foremost, we were extremely impressed with the expertise and technical capabilities of their team. From the project manager to the developers, everyone on the Dotsquares team demonstrated a deep understanding of Salesforce and the ability to deliver high-quality work that met our business requirements exactly. They were able to quickly grasp the complexities of our business and develop a solution that was tailored to our specific needs, which we found to be extremely valuable. In addition, we were very impressed with the level of communication and collaboration that we experienced throughout the project. The Dotsquares team was highly responsive, proactive, and committed to keeping us informed of progress at all times. We were able to work closely with the team to troubleshoot any issues that arose, and were able to receive regular updates on project milestones and deliverables. This helped us to stay on track and manage our own internal resources effectively. Finally, we were particularly impressed with the level of professionalism and dedication that the Dotsquares team demonstrated throughout the engagement. They were committed to delivering the best possible outcome for our business, and were willing to go above and beyond to ensure that we were completely satisfied with the solution. This level of dedication and customer service was truly unique and set Dotsquares apart from other vendors that we have worked with in the past. Overall, we would highly recommend Dotsquares to others in need of Salesforce implementation services. Their expertise, communication, and commitment to delivering high-quality work make them a valuable partner for any organization. Are there any areas for improvement or something they could have done differently? Overall the experience was effective, outcomes achieved, and communication was good.Working in different timezones was not a problem.There isn't much I would change and value for money, the service met my expectations. The team were understanding of my shortfalls and worked at getting me up-skilled and addressed all of my requests in a timely manor. --- #### Web Development & Maintenance for Educational Platform **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: July - Aug. 2022 **Project Summary**: Dotsquares built an educational platform on a WordPress website builder integrated with WooCommerce, Astra, and Elementor. They also provided ongoing support to maintain the product's features and functions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, AboutThe.net - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 8, 2022 **Feedback Summary**: The team was able to deliver a fully-functioning website thanks to their dedication and professional pride. Dotsquares was highly communicative and timely, but internal stakeholders were particularly impressed with their attention to detail and  commitment to success. ""We have one more project coming up soon, and absolutely nothing will make us work with anyone other than Dotsquares."" **BACKGROUND** Please describe your company and your position there. AboutThe.net is an educational and informational website with a dedicated range of fields and authors selected based on achievements and certifications as shown on Linkedin, Salesforce, Credly and similar acknowledgment platforms. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares, and what were your goals? The website's build has been completely entrusted to Dotsquares, including post-build maintenance. They have taken the concept, details, requirements and functionalities and translated them into html, css, and java from "hello world" to integrating and customizing payment systems. **SOLUTION** How did you select this vendor and what were the deciding factors? We've found Dotsquares based on reviews on trustpilot and clutch, but the deciding factor was their willingness to approach the project, read through and give an honest, accurate and free cost estimate. The invoices have been almost identical with the estimate. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Scope of work: customized functionalities on Wordpress CMS with WooCommerce, Astra and Elementor, delivering dedicated reader author seamless flow. How many people from the vendor's team worked with you, and what were their positions? Of the 900+ employees of Dotsquares I’ve had the privilege to work with Bhawani Singh Panwar-team leader, Ahan Kumar, Basant Kumar, Tarun Arora, Vaibhav Ray **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? There are a few web developers who truly dedicate all their time, knowledge and efforts to a project. Of them, some take onboard the customer’s idea and see the world through his glasses but Dotsquares will not just stop at that: if there is a way to create a functionality, they will find it; if there isn’t, they will make it. They identify themselves with your project-for them, it becomes as personal as it is for the customer, not only for professional pride but because they see and feel what the dream and the concept behind the build is. I’ve expected a certain level of commitment from Dotsquares, but I never dreamed of such attention to detail and value-added communication. For these reasons, we entrusted the whole server and website maintenance to their team. We have one more project coming up soon, and absolutely nothing will make us work with anyone other than Dotsquares. Describe their project management style, including communication tools and timeliness. Flawless project management, including communication at all times despite the timezone and impeccably delivered timeliness What did you find most impressive or unique about this company? Dedication, commitment and attention to details; they even reminded me that a certain aspect won't work because I've initially asked for it to not work. Are there any areas for improvement or something they could have done differently? Nothing, don't change a system that works and delivers, you have achieved perfect balance. --- #### Magento Web Upgrade for Pharmaceutical Company **The Project** - Services: E-Commerce Development, Web Development - Project size: Less than $10,000 - Project length: June - July 2022 **Project Summary**: A pharmaceutical company was looking to upgrade their website and implement specialized shipping software features, so they engaged with Dotsquares for their Magento web development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Brighton Healthcare Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 27, 2022 **Feedback Summary**: Dotsquares was able to upgrade the client's platform and reduce its operational downtime. The team was highly responsive from a project management standpoint, and internal stakeholders were particularly impressed with the proficiency of their developers. ""We have worked with Dotsquares for a number of years and have always found their work to be of the highest quality."" **BACKGROUND** Please describe your company and your position there. We are an Irish / EU Pharmacy with a strong online presence and as Managing Director, it is my job to maintain and increase our profile **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares, and what were your goals? WE needed to upgrade the platform the website was running on and to integrate some specialized shipping software that automates the export paperwork needed for sales both inside and outside the EU **SOLUTION** How did you select this vendor and what were the deciding factors? We have worked with Dotsquares for a number of years and have always found their work to be of the highest quality at an affordable price Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The Magento platform needed to be upgraded to minimise the threat of the websites being compromised and in addition to integrate shipping software that would allow us to automate export paperwork How many people from the vendor's team worked with you, and what were their positions? I had contact with the project manager Toshil Tanwar throughout the upgrade who kept me posted on progress **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The upgrade of the platform was completed and installed that minimised any downtime on the websites and the shipping automation software was installed and works really well, reducing the time taken to process orders Describe their project management style, including communication tools and timeliness. Toshil would always respond quickly to any of my queries What did you find most impressive or unique about this company? Using Dotsquares gives access to really high quality developers Are there any areas for improvement or something they could have done differently? No, I was very happy with the service --- #### Staff Augmentation for Customer Sales & Servicing Platform **The Project** - Services: IT Staff Augmentation - Project size: Less than $10,000 - Project length: Apr. - May 2022 **Project Summary**: Dotsquares is tasked with augmenting an existing cloud-based customer engagement solution for a customer sales and services company. They are responsible for rapid prototype feature sets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Product, Grypp - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 12, 2022 **Feedback Summary**: Dotsquares has worked hard and collaborated well. They've designed the platform thoroughly and delivered it in a timely manner. The team has been efficient and in sync with the client throughout the partnership. ""This company is outstanding and genuinely feel are now part of our team."" **BACKGROUND** Please describe your company and your position there. I am head of product the a cloud based solution that is the new Customer engagement Technology for Contact Centers and smb's **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? We have an existing system which was in the introductory product lifecycle. From customer feedback we knew we had ti revamp this into enterprise level, and in order for our growth of product we decided for the elastic develop/design model but could only be achieved by trusted and efficient providers. **SOLUTION** How did you select Dotsquares? I did research online and reached out to over 20 outsourcers and interviewed each one , following the shortlist of these we run due diligence through security department. Having passed vigorous assessments we decided upon Dotsquares. Describe the project in detail and walk through the stages of the project. To creat a whole ui library for the core development team to use and myself to rapid prototype feature sets. How many resources from the Dotsquares team worked with you, and what were their positions? We had a pm and designer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? This company is outstanding and genuinely feel are now part of our team. The designs constantly on point and delivery always on time. The coordination and planning to assist us in busy times also cannot be faulted. Our dedicated Project manager Soubhik has been amazing and super helpful with Utsava never failing to impress us with his creative work. I would 100% recommend this group to add to an outsource model. Great work and here is to a long working relationship. How effective was the workflow between your team and theirs? Super efficient and in sync with one another , I find we treat others how we want to be treated , we are a reactive team and so is DotSquares so it was / is a perfect match. What did you find most impressive or unique about this company? I would pass over ideas and within hours work would be returned and always exceeded my expectations. Are there any areas for improvement or something they could have done differently? No to be honest, there can be teething problems when first start but the communication was always there so it really did just work. --- #### Web Dev for Property Management Advisory & Legal Firm **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - Feb. 2021 **Project Summary**: A property management advisory and legal firm hired Dotsquares (formerly Inventive Studios) for web development services. This allowed users to acquire information about the client's business services and to reach target customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Assoc., Property Management Advisory & Legal Firm - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 6, 2022 **Feedback Summary**: Thanks to Dotsquares' (formerly Inventive Studios) development prowess, they successfully created a website that presented clear information about the client's business services. Moreover, the client saw a significant increase in new customers and leads. They were trustworthy and responsive in the workflow. ""Dotsquares' (formerly Inventive Studios)team was highly professional and skilled."" **BACKGROUND** Please describe your company and your position there. ARNAIS Associates is a leading provider of service related to intellectual property. Since its inception we are committed to provide simplicity and efficiency to the complex subject matter of intellectual property. I am the Managing Associate and Partner of ARNAIS ASSOCIATES **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares, and what were your goals? As world is moving towards digitalization, we were in need of our own website for providing knowledge to our customer regarding Intellectual Property and the services provided by us. Main goal is the reach foreign clients through our website. **SOLUTION** How did you select Dotsquares and what were the deciding factors? My junior did a search on google for web development. He came up with results after having conversation with them. The four companies were shortlisted based on work, professionalism, cost and reviews. we selected one them based on all four as cost-effective website development, who can suggest other tecnical features was required. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. PHP WordPress website development. Website should fit for all devices like laptop, mobile browser, Macbook, tablet. Maintaining website based on our requirement. Provide various mode of contact to the customer visiting our website. How many people from the Dotsquares team worked with you, and what were their positions? Akash & Udit were main point of contact during the project life cycle. From Business development team. They also hold technical knowledge regarding the web development and other aspect which was not found in other company. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are seeing gradual increase in no. of visitors. The website is helping us to reach worldwide audience and organic leads. The website clearly defines our services and what we offer. Describe their project management style, including communication tools and timeliness. We had only few members from there team who were in direct contact with us. I was fortunate to get a team that believes in giving their best to their projects. Project has three bench mark and delivery. At each stage everything was clearly handed over to us. Timely updates were provided by them. What did you find most impressive or unique about this company? Dotsquares' team was highly professional and skilled. They came up with very innovative solutions for our need. I was fortunate to get a team that believes in giving their best to their projects. Highly recommend team Inventive Dotsquares Thanks Akash & Udit for their help. There Business development team also hold technical knowledge. Are there any areas for improvement or something they could have done differently? It was all good. --- #### Web Dev for Creative & Branding Agency **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Oct. 2020 - Ongoing **Project Summary**: A design firm outsources its technical work, and they recently switched to Dotsquares to build websites and mobile apps. They've worked on three projects thus far, including WordPress and CMS development. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Creative, Vine Creatives - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 1, 2020 **Feedback Summary**: Client feedback on Dotsquare's work so far has been entirely positive. They consistently build the designs to a very high standard. Their team is always available and provides regular updates, excelling at communication, cost-effectiveness, and proactivity. ""Dotsquares is cost-effective, and the quality of their work is very good." " **BACKGROUND** Introduce your business and what you do there. Vine Creatives is a digital design and branding agency based in London. I’m the head of creative. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We focus on design, branding, and general visual communications, and we tend to outsource all our technical requirements, whether it’s web or app builds. We’d been working with another technical partner, and they weren’t too bad, but they’d become quite complacent over the years. Especially as we started to win larger projects, we found that the provider wasn’t performing as we’d have wanted. They seemed to be really stuck in their ways, so I felt it was the right time to look for someone else. That’s where Dotsquares came into it. **SOLUTION** What was the scope of their involvement? We started working with Dotsquares only a month-or-so ago, but we’re already on our third project. I’ve been able to give them one project after the next. The first two projects were responsive website designs. Dotsquares did the WordPress development for those. They implemented CMS's, where we or the client can edit the content. All the projects we’ve given them so far were done from scratch. We’ll create the UI/UX design of the site and hand it over to Dotsquares for development. What is the team composition? We have a five-person team at Dotsquares. I do know that they’re quite big, with several hundred people in their company. I have a main point of contact, whom I talk to about requirements, costs, and timings. I’m also in contact with a developer. How much have you invested with them? We’re coming close to $3,000. What is the status of this engagement? We started working with Dotsquares 4–5 weeks ago. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Dotsquares is cost-effective, and the quality of their work is very good. We’re on our third project with them now, and I don’t have much to complain about. The client feedback on the first two projects has been completely positive. Dotsquares builds our designs to a very high standard. How did Dotsquares perform from a project management standpoint? Even though there’s a 5-6-hour time difference between India and London, they make themselves available to us. Dotsquares’ team is on Skype during the morning, and I can also jump on a video call with them if I need to talk about any requirements or how the project is going. Unless we understand coding, we can’t really know what’s going on. With some of the other companies we’ve worked with, we’d give them a brief, they’d disappear for weeks, and we wouldn’t know what was going on until the end. Dotsquares gives me daily updates, which is really useful. I was a bit concerned about communication at first, just because of the language and time differences, but it hasn’t been bad at all. If I need something answered, there’s generally someone there to talk to me. I can give them feedback, and no one gets upset about it. When I do give them feedback, they find a solution and get back to me. I rely constantly on their technical knowledge.   With previous development companies, I found that we’d have to tell them exactly what to do, but Dotsquares is creative in offering us solutions. What did you find most impressive about them? In my experience, communication is one of the key things. Dotsquares is always available to chat or go on video calls, and that sort of feedback is important when using an offshore company. Cost-wise, they’ve been quite effective. We can make a decent profit using Dotsquares as a partner. They come up with solutions by themselves, so it’s not just a matter of telling them to do A, B, and C. That’s the kind of thing I’d expect from a tech company, but I’ve worked with large agencies that charge an arm and a leg, and I wouldn’t get that sort of feedback. Dotsquares is cost-effective as well as proactive. Are there any areas they could improve? It’s hard to say because we’ve only been working with them for 4–5 weeks. So far, I haven’t had any issues, and I plan to continue working with them. Do you have any advice for future clients of theirs? I recommend having a conversation about Dotsquares’ processes and way of working. They have a time-spent model rather than a project one. Cost-wise, if a project is going to take five days, they’ll charge for five days. --- #### App Dev for Ride Share Driving Eduction Platform **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Aug. 2018 - Ongoing **Project Summary**: Dotsquares is building an educational platform for the web, Android, and iOS. Features include course registration and quizzes. The team is building content for video, audio, and PDF. The is near completion. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Driving Education Platform - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 25, 2018 **Feedback Summary**: The team is responsive and executes quick turnarounds. Strategic coordination between offices benefits the remote partnership. Notable strengths include streamlined communication and technical competency. Their strong management skills and affordable costs are a good fit for new businesses. ""The team provides excellent customer service with quick response times." " **BACKGROUND** Introduce your business and what you do there. I’m the general manager of a driving education platform for the major ride-sharing companies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? I worked as a driver for eight years and noticed that many of my peers lacked customer service, navigation, and safety skills. I hired Dotsquares to build a platform that would make drivers more productive, efficient, and profitable service providers. **SOLUTION** What was the scope of their involvement? Dotsquares built a platform for web, Android, and iOS. The solution enables users to register, buy courses, and take quizzes. The multimedia courses are accessible via PDFs, video, and audio files. What is the team composition? I’ve worked with a manager in Dotsquares’ British office and a project manager in India. How did you come to work with Dotsquares? I found them through a Google and Clutch search for affordable development partners. I then reached out to about four companies via email. Dotsquares was the most responsive agency. What is the status of this engagement? We started working together in summer 2018 and the partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The project is nearly complete. Dotsquares has efficiently incorporated my numerous ideas. The requirements and options I requested are present, and the team is now ensuring the features’ performance. How did Dotsquares perform from a project management standpoint? The Britain- and Indian-based teams work well together and have executed every requirement I’ve sent. We use Dotsquares’ internal project management tool and inbox to review progress and resolve errors. The tool makes remote coordination simple. They’re responsive via email as well. What did you find most impressive about them? The team provides excellent customer service with quick response times. Dotsquares coordinates between offices in the U.K. and India to solve problems quickly. Are there any areas they could improve? Nothing has stood out yet. Do you have any advice for future clients of theirs? Their prices are affordable for new businesses. --- #### Staff Augmentation for Australian Energy Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2018 - Ongoing **Project Summary**: Dotsquares provides staff augmentation for web application development projects. In addition to building automation tools, the team has overhauled multiple websites with branding and responsive designs. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** ICT Manager, Kuga Electrical - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 18, 2018 **Feedback Summary**: The website’s overhaul has resulted in increased web traffic and improved SEO performance. The apps have maximized productivity and data organization. Both efficient and responsive, Dotsquares works well independently or in collaboration. They provide attentive service and are open to feedback. ""They’ve achieved exceptional results by listening to our feedback and providing quality developers." " **BACKGROUND** Please describe your company and your position there. I’m the information computing technology (ICT) manager for Kuga Electrical. We provide energy efficiency solutions to residential and commercial premises. Our offerings include solar power, LED lighting changeovers, solar battery storage, power factor correction, energy audits, and other electrical and security works. I’m responsible for maximizing the efficiency of our internal and external technology-based solutions. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? Kuga Electrical had several key and time-sensitive tasks that took longer than expected to build. These delays created a backlog of unprocessed work. As well, we had several companies whose online presence was disjointed and inconsistent with our branding and product offering. What were your goals for this project? Our overall goal was to decrease processing time and increase sales. We wanted the automated tasks to increase productivity and provide a unique offering to customers through online tools and calculators. In addition, we wanted to increase interactivity between our client base and sales teams through consistently branded websites, contact forms, and an uplift in SEO metrics. **SOLUTION** How did you select this vendor? We researched development companies and read Dotsquares’ online reviews. We then made the team our preferred partner. Can you go into detail about the services they provided and the scope of the project? Dotsquares provides a PHP developer and a web developer to augment our team. These resources work to revamp our online footprint and technical offerings. Specifically, they’ve focused on branding and functionality across mobile devices and desktop browsers. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The team has built web tools that expedite lengthy manual tasks into short processes. This uplift in internal processing has cleared the backlog and allowed us to plan further expansion into other energy efficient markets. The digital overhaul has seen increased traffic and total interactions with customers, as well as a significant uplift in sales. How was project management arranged and how effective was it? Dotsquares is a productive partner. They work even when we cannot provide immediate feedback. The team is responsive via email, Skype, and their custom internal communication tools. What did you find most impressive about this company? They’ve achieved exceptional results by listening to our feedback and providing quality developers. --- #### Web Dev Support for IT Development Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Dotsquares built two different web apps, taking them from inception to implementation. The apps are currently in their final stages, and plans are in the works for future engagements with the team. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, MyCadena Solutions - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 16, 2018 **Feedback Summary**: Dotsquares is extremely professional and communicative, quickly responding to changes or concerns. The end clients are pleased with the products, indicating the likelihood of a long-term partnership. Their documentation and workflow could improve, but the team is still highly reliable. "“They provide great support and are more than willing to adjust their resources to best match our needs.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of MyCadena Solutions, an IT development firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed an offshore development partner to help with some of our projects. **SOLUTION** What was the scope of their involvement? Dotsquares built two different web apps: a frontend website and an online social community. They did the frontend in PHP and used an open source stack. Their team took the projects from design all the way to implementation, including testing. We’re currently in the final phases for each app and have plans for other projects Dotsquares can work on. What is the team composition? Our main point of contact is the project lead, and they also provide a designer and developer. They add extra team members, as needed. How did you come to work with Dotsquares? Local developers were too expensive, so we wanted an offshore partner who had experience with Joomla, since that’s what our technology is based in. Dotsquares had a straightforward process, and we wanted a long-term partner, so we hired them. How much have you invested with them? We’ve spent around $40,000. What is the status of this engagement? We’ve been partners since 2016, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our clients seem extremely pleased with their products. The frontend app is about to roll out, and the client said the development and layout look great. The social community app is in testing, but the client liked the way it looked. How did Dotsquares perform from a project management standpoint? They remain engaged with our projects and have clear communication. They test their work at the end of every phase and respond quickly to any necessary changes. We communicate weekly, and they consistently meet deadlines. They’ve been extremely flexible with changes we’ve made to the project scope, which we appreciate. What did you find most impressive about them? They provide great support and are more than willing to adjust their resources to best match our needs. They’re respectful and professional, building a positive and productive working relationship. I haven’t had a single conflict with any of them. Are there any areas they could improve? They could provide better documentation at the end of each phase, which is something they’re working on. They could also restructure their resources to create less bottleneck and streamline the workflow. Do you have any advice for future clients of theirs? Be as clear as possible with your requirements and expectations. The clearer you are, the better their work will be. --- #### Dev Support Mechanical Asset Management Platform **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: May 2017 - Ongoing **Project Summary**: Dotsquares maintains the current platform, fixing glitches and executing routine upgrades. They intermittently take on dev projects, such as integrating a new API. The team also sometimes helps with marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Maintabase - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 27, 2018 **Feedback Summary**: Dotsquares is responsive and communicative, providing routine updates on project progress. They solve problems quickly and have skilled employees. Because the partnership is relatively new, they require in-depth instructions but are progressing toward less oversight. "“They’re a great company that proactively follows up to make sure we’re all on track.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of Maintabase, an online asset management tool for businesses with mechanical assets such as machines. Users can create assets and log maintenance, knowledge, and history in the asset profiles. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed a more cost-effective solution to better manage our software development. We had a prior partner who was expensive and didn’t communicate well. **SOLUTION** What was the scope of their involvement? Dotsquares mainly upgrades and maintains our platform, fixing any glitches or problems that pop up. We also have development weeks where we’ll hire them to add new features or functionalities to our system. We provide the wireframes and work closely with Dotsquares. They recently integrated an API that allows communication between physical devices and the software. Dotsquares has also helped a bit with marketing, Google Ads, and SEO. What is the team composition? We mainly interact with the project manager and a consistent developer. They also provide a server team that’s specialized in AWS, a software designer, a graphic designer, and a financial person. How much have you invested with them? We’ve spent about $8,000 AUD (approximately $5,700 USD). What is the status of this engagement? We’ve been working together since May 2017 and plan to be partners for a long time. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our marketing is better, and problems get solved much quicker. How did Dotsquares perform from a project management standpoint? Dotsquares is extremely responsive and communicative. They send us an email when they start and finish a project, telling us what they’re working on and how our money is being spent. We do most of our communication over Trello. What did you find most impressive about them? Their communication and ability to act quickly are outstanding. They rapidly respond to problems, starting a fix within the day it’s reported. They’re a great company that proactively follows up to make sure we’re all on track. Are there any areas they could improve? We currently have to provide them with detailed instructions for each project, but we anticipate that will change once we’ve worked together for longer. Do you have any advice for future clients of theirs? Have good communication with clear and concise instructions. Provide wireframes, pictures, screenshots, and any other items that will help them complete their task. Spend time building a positive working relationship. --- #### Software Upgrade for Sports Referee Management Platform **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Oct. 2017 - June 2018 **Project Summary**: Working in PHP, Dotsquares built a payment functionality onto an existing program. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, My Roster - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 26, 2018 **Feedback Summary**: The new functionality is a huge selling point, saving customers time and money. Dotsquares applied solid technical and project management skills to ensure an effective process and strong communication. "“We’ve been so impressed that we’re now thinking of what we can do next with them.” " **BACKGROUND** Introduce your business and what you do there. I'm one of three directors at My Roster. We offer a software program that appoints referees and umpires for sporting events. The program manages any conflicts of interest on the part of the referee that would disqualify them from refereeing that game. It allows referees to accept or reject a game and the appointment officer to manage the overall appointments and reassign as necessary. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We wanted to add a payment functionality to our existing features. The program was written in PHP and we wanted to work with that version rather than start from scratch. **SOLUTION** What was the scope of their involvement? Dotsquares added a payment functionality to our existing program that notifies the referee of payment, lets them review the payment details, and lets them accept or reject it. We had worked with a developer before so had prepared a 25-page document of detailed specifications, including screenshots. We provided that to Dotsquares and agreed on it. They built the payment function that manages direct payments by creating a file that gets uploaded to the bank. What is the team composition? Our main contact was a project manager who also worked with a programmer. How did you come to work with Dotsquares? I did research. There were a couple of people we were interested in using, including Dotsquares. The primary reason we shortlisted them was that they had an Australian office. They also knew the program our existing software was in so they could work with what we already had. How much have you invested with them? We spent about $10,000 AUD (approximately $7,000 USD). What is the status of this engagement? We started working together in October or November 2017 and finished the project within five months. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Usually paying referees or umpires is done manually on paper or with an Excel spreadsheet. In my experience, it can take two hours to create the pay sheet. With our program, the job is done in about 10 seconds. It’s a huge improvement. This functionality is a huge selling point—our customers can save both time and money using our system rather than creating the pay sheet manually. How did Dotsquares perform from a project management standpoint? We communicated on a daily basis via a project management software that was like a message board. We used it to share files and had a Skype call once a month. They proposed two options to us—to either work directly with a programmer or, a more expensive option, to work with a project manager who would deal with the programmer. We chose the latter, which was a great choice because the project manager was fantastic. The project manager ensured effective communication and an efficient process. Each day, they would let us know at the start of the day what they would be working on and, at the end of the day, what had been achieved. He made sure to clarify any confusion between us and the programmer and we always knew what was happening on their end. What did you find most impressive about them? I think their communication is very strong and so are their technical skills. One of our three directors is the technical expert here. He was concerned about using an offshore company but he’s been amazed by them. We’ve been so impressed that we’re now thinking of what we can do next with them. Are there any areas they could improve? There's always something you can improve. Communication is sometimes difficult working across countries though, in our experience with Dotsquares, it was still pretty good. I’m not sure how but they might find a way to improve communications to make phone calls quicker and easier. Do you have any advice for potential customers? Prepare. If you prepare like we did, you’ll have minimal problems. We had done so much preparation that they knew exactly what they needed to do. If there’s any uncertainty, you end up with debate and can run over budget. But if you prepare in advance, you will get what you need. --- #### Web Dev for Betting Information Platform **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2016 - Ongoing **Project Summary**: Dotsquares developed a customized sports betting web platform. Key features include scraping data from external bookmakers and using comparison logic on the backend. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Director, Inside Lines - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2018 **Feedback Summary**: Communicating clearly from the start, Dotsquares’s expert team inspires confidence throughout the project. They keep the project moving (and on budget) by providing critical status updates. The team’s quality deliverables contribute to their ongoing engagement. ""We most appreciate their communication, accessibility, and consistency with the main point of contact." " **BACKGROUND** Introduce your business and what you do there. I'm a director at Inside lines. We run a website that provides information from sports betting agencies and bookmakers. Subscribers pay to access the information. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed a partner to build our website and data collection system from scratch. We’d built a previous system but it had a number of challenges. **SOLUTION** What was the scope of their involvement? Dotsquares created a website with the functionality to scrape and collect data from external sites. They feed the data back to our website and publish it in a subscriber-accessible format. The backend of the site uses comparison logic based on specific parameters we determine to be useful for subscribers. As the focus is on sports betting, the site collects data about the line that a bookmaker sets for a particular player or team. It collects that information from 10 different bookmaker sites, and then compares it to find anomalies and opportunities for betting. Subscribers access that information and use it to place bets. What is the team composition? We work with a project manager and several technical resources. How did you come to work with Dotsquares? My partner is the one who found them so I don't know all of the details. One of the main reasons we chose them was their low cost. We also really liked that they supply a dedicated project manager. How much have you invested with them? We’ve spent around $25,000 AUD (approximately $18,000 USD). What is the status of this engagement? We started working with them in August 2016. The initial brief took 8–10 weeks to complete. We work with them on an ongoing basis to add additional sports and bookmakers to the site. Each new project takes anywhere from two weeks to 8–10 weeks. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our goal is to build the subscriber base, which they’ve helped us do with the site. The number of subscribers fluctuates seasonally with the different sports. Maximum subscribers is 8 and sort of fluctuated from there. They continue to work on the site, bringing in additional sports and bookmakers to add more value to subscribers. We haven't seen a return on our investment yet, but we're aware of the time that will take to achieve. How did Dotsquares perform from a project management standpoint? One of their strengths is their great project management. We’ve had the same project manager since the start. While we can communicate directly with the technical team, generally all communication goes through the project manager. There are some time zone challenges but we communicate regularly by Skype. They provide two daily updates when they’re working on a project. At the start of the day they tell us what they're going to be working on, and then send an end of day summary of what they achieved. What did you find most impressive about them? We most appreciate their communication, accessibility, and consistency with the main point of contact. Our business was quite foreign to them at the start. Having the same project lead has allowed them to build a deep understanding of what we do. Are there any areas they could improve? The main feedback we’ve given them was to think more about how a subscriber would use the website. Initially, there were a few holes in their understanding of the brief. Some of that could have been addressed if they’d asked us more questions. Any advice for potential customers? Make sure that Dotsquares understands the project, as well as the intended output. Their technical team really needs to understand exactly how a user interacts with the solution. --- #### App and Web Creation for Healthcare Tech Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Mar. 2018 - Ongoing **Project Summary**: Dotsquares is creating an iOS and Android app and a website, contributing both design and development resources. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, Collaborate Clinics - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2018 **Feedback Summary**: The app was integrated into a large, online fundraising effort and will be used to pitch investors. Dotsquares internalizes industry-specific ideas, using them to craft attainable goals, and offers their own advice for improvement, combining them to produce the optimal product. ""They’re affordable, responsive to changes and requests, and offer original suggestions and opinions."  " **BACKGROUND** Please describe your company and your position there. I’m the founder of Collaborate Clinics, a company that designs secure apps for the healthcare industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? I needed someone to develop my company’s app. What were your goals for this project? I wanted an app I could use to pitch financial investors to support my company.  **SOLUTION** How did you select this vendor? I was looking for a firm with good communication skills and an understanding of the larger views that my vision addressed such as healthcare cost structures and alternatives. Their price was also lower than most of their local competitors. Describe the project in detail. They’re building an iOS and Android app, as well as a website, that allows medical clinics to distribute digital leaflets to cut down on their paper use, which has both economic and environmental benefits. I communicated my ideas to their developers and designers, and they produced both design and technical options for the app. They also offered me SEO and marketing services, but I’m still considering them. What was the team composition? I work through a project manager they provided. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’re in the testing phase presently, but I’ve been accepted to a healthcare technology Kickstarter program. How effective was the workflow between your team and theirs? We work well together, using their project management tool to share non-urgent information and Skype calls to improve their understanding of larger concepts. The only issues I’ve had are grammatical errors like spelling and turns and phrase caused by a language barrier. These are easily rectified upon request. What did you find most impressive about this company? Because we built trust early, I know that they understand the concepts at play and what’s achievable for us. They’re affordable, responsive to changes and requests, and offer original suggestions and opinions. Are there any areas for improvement? At present, the only suggestion would be to improve their grammar—a minor problem solved easily during testing. --- #### Android & iOS Development for Messaging Platform **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Nov. 2017 - Aug. 2018 **Project Summary**: Dotsquares developed an Android and iOS application to allow users to schedule events and invite friends. The app is designed to access contacts and calendars, and invitations can include digital content. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Happy Hello - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2018 **Feedback Summary**: The app has successfully launched in the App Store and Google Play store. The Dotsquares team operates well in a fast-paced environment and adapts well to last-minute changes. They exhibit strong dedication to project success and a willingness to problem-solve beyond the original scope. ""Their team offers excellent suggestions and can be trusted with any project." " **BACKGROUND** Please describe your company and your position there. My wife and I are co-founders of a messaging and scheduling app called Happy Hello. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? We hired Dotsquares to develop our mobile app. What were your goals for this project? Our objective was to create a functional application that was easy to use. **SOLUTION** How did you select this vendor? Through a Google search, I found several development companies, and I reached out for proposals. Dotsquares was the most thorough in their bid. Describe the project in detail. Dotsquares developed our app for Android and iOS. The premise of our app is to provide a system that sends event invitations using mobile numbers stored in the phone’s contact list. Once a user downloads the app and creates an event, he or she can invite friends. For friends that have not downloaded the app, Dotsquares programmed the app to send a text message introducing the event and encouraging them to download. Once friends accept an invitation, it appears in their phone calendar. Event invitations can be enhanced with custom text, photos, or videos. What was the team composition? I worked initially with a sales representative who presented the proposal. Once it was accepted, we were assigned a project manager to serve as the liaison between us and the developers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our application is completed, functional, and available in the App Store and Google Play store. How effective was the workflow between your team and theirs? Our project manager truly understood our objectives and was prompt in discussing all of our concerns. Their team offers excellent suggestions and can be trusted with any project. Throughout the development process, we experienced several junctures that required changes or improvements, and they were organized enough to handle everything in stride. What did you find most impressive about this company? Dotsquares managed to produce our app within budget. When there was extra work beyond the original specifications, we were quoted for those services and charged a reasonable price. Are there any areas for improvement? No. We had a great experience with Dotsquares and would recommend them to anyone considering an app development project. --- #### Web and App Dev for Jobs Platform **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: May - July 2018 **Project Summary**: Working from an initial idea, Dotsquares developed a propriety platform from scratch as both a website and mobile platform for iOS and Android. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Windfarm Crewing - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 5, 2018 **Feedback Summary**: The newly-live platform has had strong uptake so far and receives consistently positive user feedback. Dotsquare’s well-structured, thoughtful approach was coupled with responsive project management. "“Their approach was perfectly suited to my needs. I trusted them to do the work.” " **BACKGROUND** Introduce your business and what you do there. I’m the managing director of Windfarm Crewing, a recruitment company. We have a platform that allows employees to share their availability with employers so that the two can more easily and efficiently connect. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed to build our platform completely from scratch. It was a new idea and there wasn’t anything similar on the market. **SOLUTION** What was the scope of their involvement? Dotsquares built our platform as both a website and a mobile app for iOS and Android. I provided them with my ideas and a rough plan, including images, descriptions, and the standards I wanted. I relied on Dotsquares to build it from there. They gave me administrator permissions to make adjustments but I generally had them make any changes I wanted. What is the team composition? I worked directly with a project manager who was the main point of contact. How did you come to work with Dotsquares? I spent about two weeks doing online research to find vendors. I looked at a few other companies but Dotsquares was both the most reasonably priced and the most professional. I contacted past and current clients for all of the potential vendors. The feedback for the other companies wasn’t as strong as that for Dotsquares, which was all positive. How much have you invested with them? I spent more than £8,000 (approximately $10,300 USD). What is the status of this engagement? We started working together in May and finished the project towards the end of July. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The product only just went live. We had 60 employees register on the first day alone. The main source of income will be from employers but we have to have employees on board to reach the employers. Sixty people signed up on the first day is a good sign. From the 30-40 people we’ve talked to who have used the platform, we’ve had extremely positive feedback so far. Everyone thinks it looks great and works very well. How did Dotsquares perform from a project management standpoint? We communicated over email and Skype. I work offshore so it was more difficult for them to contact me than it was for me to contact them given limited internet access. They were responsive and made any necessary changes. Whenever I messaged, I would receive a response within half an hour which was great. We worked through a step-by-step process and the project manager was really helpful. He kept me updated throughout with emails every morning and evening to share what was planned for the day and what had actually been completed. He also gave suggestions on what we could do to improve the product which, though they came at a cost, were beneficial. Their approach was perfectly suited to my needs. I trusted them to do the work. What did you find most impressive about them? What I found most impressive was that Dotsquares managed a structured development process. At the outset, they gave me a well-structured, formatted plan. The other companies I spoke to left my plan as it was and just provided a quote. Dotsquares wrote out everything we would need to do point-by-point to develop the platform and they told me everything I needed to know throughout the process. Do you have any advice for potential customers? The only thing I could advise is to do a bit of background work to make sure you’re going to get the benefit of the money you’ll spend. If you’ve done that, it’s likely you’ll go with Dotsquares. It’s money well-spent. --- #### Online Portal Dev for Grant Consulting Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May 2017 - Ongoing **Project Summary**: Dotsquares was hired to develop an online client web portal using cutting-edge technology. To date, the project is not complete and is vastly beyond its initial schedule of six weeks. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Director, Pattens Group Pty Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2018 **Feedback Summary**: Despite submitting a competitive quote and promoting a qualified team capable of meeting established timelines, Dotsquares has presented a dubious persona and failed to complete the project. The engagement has produced little progress and negatively impacted sales while continuing to incur costs.  ""Drawn out with no constructive results week after week, the project has had a very negative impact on our business."   " **BACKGROUND** Please describe your company and your position there. We are a grant consulting firm with over 30 years of experience.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? We hired them to develop a leading-edge online portal utilizing current technology to assist our clients. What were your goals for this project? The goal was to complete the portal within six weeks in order to capture market share and provide a superior service.  **SOLUTION** How did you select this vendor? They quoted a reasonable, competitive price to complete the project within the proposed time frame and their online reviews were positive. Further investigation, however, revealed that they are not a real company; the client companies quoted do not exist and the portfolio work cited is not on the web.  Can you go into detail about the services they provided and the scope of the project? The work is not completed. Every change results in other, basic errors and communication issues.  What was the team composition? There was no team component. What was advertised as a team is actually one person working during his breaks; if he is away, nothing happens, so there is virtually no progress each week.  **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Drawn out with no constructive results week after week, the project has had a very negative impact on our business. It has cost us more than we paid for the actual development as well as sales in the hundreds of thousands.  How was project management arranged and how effective was it? There is no project management. What did you find most impressive about this company? There is nothing impressive about this company.  Are there any areas where they can improve? Everything needs to be improved. They lack genuine concern for the customer and are in the wrong business. The work is outsourced to India to save costs and their skills in web development are questionable.  **Company Response** This comment was provided by Sandeep Yadav, Managing Business Partner at Dotsquares, on July 17, 2018. As per our standard process, we provided project estimates based on the discussion with the client and mentioned all the modules in the specification document. We got the client’s approval but they kept on asking for new functionalities during project development that were out of the initial scope. So, we had to consider it as a “Change Request” and the cost needed to be re-estimated. Due to the client’s lack of technical knowledge, the client wanted to add those new features and not change the original cost itself. He tried to threaten us for giving negative reviews and creating bad impressions among his acquaintances, but that’s not a professional way of dealing with service-based firms. We are still ready to work on those modules which were included originally in the scope if the client finds any issues with them. In conclusion, we feel that this review is misleading and shows false information in order to get extra services from us at no additional cost. --- #### Multimedia App Support for Proctoring Service **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. - Mar. 2018 **Project Summary**: Dotsquares was hired to do a test project that involved consolidating multiple files for a legacy Flash/Flex app. **Review Rating**: 1.0 - Quality: 1.0 - Schedule: 1.0 - Cost: 1.0 - Willing to Refer: 1.0 **The Reviewer** CTO, ProctorU - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — May 3, 2018 **Feedback Summary**: The output did not meet expectations and showed a lack of expertise in the technology. While the pricing was low, poor communication and inaccurate timelines contributed greatly to project failure. "“Their deliverables missed the mark and contained errors and omissions.”" **BACKGROUND** Please describe your company and your position there. I'm a co-founder and CTO of a proctoring service. We watch people take online exams using webcams, microphones, and remote desktop technology. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Dotsquares? We need to hire an additional vendor to support a legacy Flash/Flex application. What were your goals for this project? Our goal for this project was to see if wanted to work with them long-term. **SOLUTION** How did you select this vendor? We performed searches for companies that advertised experience with Adobe Flash/Flex development. We also interviewed Dotsquares, read reviews, and looked at samples of their code. What was the scope of their involvement? Initially, they reviewed the codebase and familiarized themselves with it. Afterward, they were supposed to join multiple FLV files into a single file. What was the team composition? We worked with one project manager (PM) and 1–2 developers. **RESULTS & FEEDBACK** Describe the impact this engagement has had on your business. It had a negative impact on my business because we lost time and money. How was project management handled? The project management was poor and ineffective. Their PM was unable to articulate or comprehend tasks, issues, and requests. They used a software tool and that was severely lacking in features compared to other platforms. Lastly, the PM didn't want to communicate verbally over Hangouts or Skype due to the time difference. Is there anything that the vendor did well or that you would consider a strength? The client list on their website was impressive. In what specific areas can they improve? They should be honest about their capabilities. Communication is key, so 24-hour responses to timely questions and requests are not ideal. **Company Response** This comment was provided by Sandeep Yadav, Business Development Manager at Dotsquares, on May 15, 2018. The client was not sure about the technical feasibility of the solution, so his job required R&D before reaching any conclusion. Initially, we got a link from the client to understand what the project is. After analyzing the requirements and a video call with the client, we understood that the project was regarding Flash/Flex however, the tasks were not mentioned clearly. Hence we asked the client to send us the tasks he wanted us to perform. After we received the 1st task from the client, we mentioned to him that the task could be completed by working in PHP and not Flash/Flex to which the client agreed and sent us PHP scripts with the task. Later, once we finished the task and sent it for a review, the client said he wanted the job to be done in Amazon and not in PHP anymore. After suficient R&D, we informed the client that the Amazon server does not support what he was asking for. The client was generous enough to help us with various alternatives, however its not possible to do what he asked for - which was confirmed by an Amazon discussion forum. We shared that information with the client and have since been waiting for his reply. --- #### Partnership for Australian Web Developer **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Originally engaged on a small Wordpress project, Dotsquares is now the go-to developer for another dev shop. One key project was a GPS-based property app featuring a huge database, maps, and filtering tools. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Web Development Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 25, 2017 **Feedback Summary**: Dotsquares created a hybrid engagement model that served both parties well. Although individual developers could test more stringently, Dotsquares’ communication skills mitigate the risk of missteps. Each resource is skilled, and the team is personable. ""I feel that the blended project manager/developer model is the one clients should be going for." " **BACKGROUND** Introduce your business and what you do there. We are a software and web development company based in Sydney, Australia. We’ve been in business for 15 years. I am the director of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We had a staff of 60 at our office in the Philippines. I was getting tired of working with that region and started looking for an Indian team to assist us with software projects. **SOLUTION** What was the scope of their involvement? I originally contacted Dotsquares for a small project developing a WordPress plug-in. We’ve since built a relationship over time, and Dotsquares has come to handle most of our high-level projects. Dotsquares is involved in software work, and anything which requires more complicated development. We generally handle simple WordPress sites inhouse, mainly because of cost reasons. We’ve built an app for a large multinational, during which Dotsquares has worked with us through the design and development phases. They’ve provided ongoing support for it over the last two and a half years. It’s a property app which searches a large database and has geolocation abilities, as well as a number of other features. Our client had produced monthly PDF reports for the last 15 years, containing a list of property sales in Australia, and all the related data in that realm, like sale-price descriptions and technical items. The report was provided to clients at no cost, but the company wanted to start monetizing, so they started to invest money in developing an app, through which they would continue to provide those PDF reports on a monthly basis, but also turn a 15-year database into a searchable product. Uploading the PDF component wasn’t exactly rocket science, but Dotsquares mainly focused on extracting all the information out of past reports, cleansing it and building the search components of the app, which had seven core filter criteria, apart from location. Users could filter states, prices and other information, and retrieve a page which had all the property information, as well as browse a map. The app showed detailed information for selected properties. The app was built for the iPhone and iPad separately since we wanted to create a more extensive, landscape version for the iPad, where most users tended to be. The client also contacted us for building an Android version four months later. I worked closely with Dotsquares in order to figure out what the design components should be. How did you come to work with Dotsquares? I was referred to Dotsquares by a friend. I got along with their principal and found that we had similar interests. Many of my relationships with offshore staff had been limited to the employer-employee level. With Dotsquares, I was able to cut through those barriers quickly, and have good, meaningful conversations. How much have you invested with Dotsquares? The cost of Dotsquares’ work is between AU$50,000 [$37,500 USD] and AU$80,000 [$60,000 USD] per year. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Our property app has around 2,000 users. How did Dotsquares perform from a project management standpoint? Dotsquares has several different operation models. I had been working with our Philippines team, and didn’t have a good grasp of the differences with Dotsquares’ team. We started with a developers-only approach, but I needed a project manager as well, someone who could make sure that things were understood, so we included one in our model. It’s around 20% more expensive, but it’s far superior to only working with developers. When working with a team like this, I am looking for overall the skills of a group of people. I was given a balance of support and understanding of what the concept of a project was, mixed with the development services. We started a very large project with Dotsquares three or four months ago, double the size of what we’d done previously. It’s using four developers, a tester, and a project manager, and it has been running quite well. The key to any project is to get the team working well, and have good interactions. The early phase will always need a bit more finessing, and we’ve had to find our groove a bit, but the last month and a half has been smooth sailing. I feel that the blended project manager/developer model is the one clients should be going for. We use the Agile methodology, and I’ve appreciated Dotsquares’ ability to scale, adding more developers as-needed. We were running one or two weeks behind, but we’ve managed to overtake that lag by getting good assets on the job. As with any team, whether internal or hired, we need to find our groove. This is as much my own responsibility as it is Dotsquares’. I’ve needed to pick up my game and deliver things to them more quickly so that we’d meet our deadlines. What did you find most impressive about Dotsquares? The main reason for shutting down the office in the Philippines was communication. That was just as important as development itself to me, since anyone can develop things, but if we’re not communicating, the work isn’t done. Dotsquares’ biggest pro is that the communication is right up there. At no point have I felt like I was in limbo, and this has definitely been the key criterion which got me hooked and kept me there. Even if things aren’t working right, for whatever reason, there’s still communication. Dotsquares has always been clear on what is going on, either through Skype calls or email. Are there any areas Dotsquares could improve? Unless we kept on top of things, developers tended to report that something was done, when it wasn’t. I would say that Dotsquares’ project management, although not flawless, is very good, but, when we get to the developers’ level, we see the same issue as with all freelance development, namely being told that something had been done and tested, when it wasn’t. Things can be rectified, but it’s annoying, and it requires me to allocate additional time and energy to a task. --- #### Water Accounting Software Testing & Java Development **The Project** - Services: Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: Oct. - Dec. 2016 **Project Summary**: Dotsquares provided functional and security testing for a cloud-based water accounting solution as well as Java development resources that contributed to an R&D effort. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Service Delivery Manager, Software Firm - Industry: Utilities - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 12, 2017 **Feedback Summary**: Dotsquares responded to tight timelines with flexibility and quickly on-boarded resources. They offered and implemented testing tools best practices. Communication was consistent and estimates were delivered in line with expectations. ""They worked in a collaborative fashion to understand our requirements and deliver under tight time pressure." " **BACKGROUND** Introduce your business and what you do there. We are a software development company focusing mainly on product development for water markets. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We wanted to have a testing resource to provide independent testing for the products built by our in-house team. We were also looking for Java developers who could undertake some R&D work, adding extra capacity to our team. **SOLUTION** What was the scope of their involvement? Dotsquares has been involved in the testing of our water-accounting product and the provision of Java resources to fast track an R&D scope of work. We had a tight timeline to which we needed to respond quickly, so the first task for Dotsquares was to put together a test campaign. We invested some initial effort to get their team up to speed on the product, after which Dotsquares prepared a series of test cases for the new product. We ran the campaign for a couple of months, and also asked Dotsquares to undergo some security testing, after that part of the development was completed. On the Java side of things, we engaged Dotsquares for some R&D tasks. They needed to have experience with payment gateways and similar components, to build an integration with our payment and accounting system, QuickBooks. For this work, Dotsquares maintained their own development environment. Dotsquares also developed an internationalization proof-of-concept, converting their code to alternative language, in this case, Hindi. We worked with them using an Agile development methodology, with two-week sprints. The scope of each sprint was agreed to in advance and concluded with a demonstrated. We worked with two Java resources, a test analyst, as well as project management and business analysis resources from Dotsquares. How did you come to work with Dotsquares? I was working for a different organization two or three years ago. Dotsquares had already been engaged by them for the development of a CRM solution. I worked with them through that process, and, when I moved to my current company, I looked Dotsquares up, since we were looking for an outsourcing organization. How much have you invested with Dotsquares? The cost of our project was between AU$30,000 and AU$40,000. [$22,000 to $30,000 USD] What is the status of this engagement? We started working with Dotsquares in October 2016. The project wrapped up in December. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We worked in two-week sprint cycles, and the key metric has been Dotsquares’ ability to deliver what they said they would. This was my experience with them in the past as well. We were able to leverage from Dotsquares quality practices and recommendations for the use of testing tools. This included artifacts to capture requirements and estimates. Dotsquares provided regular communication and were able to deliver to estimates. Dotsquares is good at putting together estimates and meeting them. We’ve have launched a new product, and have sold the product to two beta clients. Dotsquares contributed to this successful outcome. How did Dotsquares perform from a project management standpoint? The project manager successfully set the scope, ensured delivery, and provided regular communication. We met with the project management resource from Dotsquares' side on a regular basis. The developers and testers took part in those meetings as well, but we generally dealt with one contact. I always try to bring the whole team into the same environment during these projects, to increase collaboration and provide a positive team atmosphere. What did you find most impressive about Dotsquares? As with any new resource, you have to invest time upfront in education them, but the Dotsquares team was flexible given our time constraints. They worked in a collaborative fashion to understand our requirements and deliver under tight time pressure. They were keen to make sure they were adding value and continued to work with us to improve service delivery. The test campaign did identify a number of issues - their security testing in particular captured issues for us to resolve before we shipped the product to clients. Are there any areas Dotsquares could improve? It’s always challenging to bring a new team to a project, and require them to respond quickly. Nothing stands out in terms of improvements from their side. --- #### Dedicated Resource Partnership for Development Shop **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Jan. 2009 - Ongoing **Project Summary**: Initially engaged on a user interface project, Dotsquares provides ongoing development and design services on multiple internal and customer-driven projects. Key strengths include Wordpress, Magento, and PHP. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, MegaChip - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 28, 2017 **Feedback Summary**: Dotsquares is a versatile, competent development partner. Their code is of superior quality, and they're able to spin up new resources quickly. They deliver complex work with ease, especially when requirements are well defined from the onset. ""I would compare them to developers in the US, but we are able to save around 65% on the cost." " **BACKGROUND** Please describe your organization. We are an Indianapolis-based internet marketing and software development company. We provide services ranging from website design, development, and hosting, to enterprise and cloud-based app development. What is your position? I am the founder of the company. I spend time with customers and ensure that our services are delivered for highest satisfaction. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Dotsquares? We needed some help with frontend UI programming. **SOLUTION** Please describe the scope of their involvement in greater detail. Since our first UI project with Dotsquares seven years ago, we've established a long-term relationship. We've spun out and worked on some PHP projects. Dotsquares is our development resource at this point in time, and we work with them on a monthly and weekly basis. We've worked on smaller projects consisting of WordPress, Drupal and e-commerce Magento deployments. We've also used Dotsquares for PHP projects like smaller CRM applications, inventory software, and so on, as well as for larger applications requiring one year of development or more. These include everything from server to HR software for clients. We have developed our own software-as-a-service application, namely a marketing app used by manufacturers. It has been in development for a year. Dotsquares has provided us with a team that has remained unchanged for the most part. The same three lead developers have remained a part of our work. This consistency is one thing that I like about them. We also work with an IT-services provider who helps us with Amazon Web Services and Rackspace server maintenance, security, and new deployments. From time to time, we will use graphic designers, UI engineers, and database developers, as well as Android and iOS developers on an as-needed basis. The core team works with us full-time. How did you come to work with Dotsquares? We found Dotsquares online. They were fast and responsive in addressing our issues. Could you provide a sense of the size of this initiative in financial terms? The cost of Dotsquares' work is above $150,000 per year. What is the status of this engagement? We started working with Dotsquares in 2009. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? Typically, Dotsquares works eight or nine hours per day, depending on the project scope and definition, and on how much handholding we require. For smaller projects, we don't have a very elaborate approach, but we want to be more disciplined on larger ones in order to make sure that all requirements are caught correctly on the first go. Dotsquares has been fairly good to communicate with over Skype and phone calls. In terms of work output, I would compare them to developers in the US, but we are able to save around 65% on the cost, according to an estimate we made three years ago. How did Dotsquares perform from a project management standpoint? Dotsquares provides daily reporting. I am also in contact with the team daily, or even twice a day. We also have an internal project management system through which we can ensure that our own clients are happy. We used to employ a project manager on Dotsquares' side, but we don't anymore. I can inform Dotsquares' management whenever we need more resources, but I can also ask the development team for this. Dotsquares will typically involve a sales rep, a project manager, and other resources, but our relationship doesn't require this. Any new resources we need are spun up quickly. What distinguishes Dotsquares from other providers? Dotsquares' team takes responsibility for the project, and doesn't come up with excuses, which is good for me. Being able to communicate is important, and making sure that a project is well-defined (especially for larger ones), and that its requirements are captured correctly. My team can come up with alternatives and suggestions for me to consider. I am a pseudo-developer, which means that I was one 20 years ago, but I don't do any coding at the moment. It's easy to communicate with Dotsquares to make sense of more complex programming issues. Is there anything Dotsquares could have improved or done differently? We could do a better job of prioritization by tweaking our workflow, which is an ongoing process at the moment. --- #### Bespoke .NET CRM Automation & Web Apps for Travel Agency **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Jan. 2007 - Ongoing **Project Summary**: Dotsquares provides extensive .NET-based back-office systems development and management for an online travel booking platform. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-owner, Ocean Holidays Group - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 9, 2017 **Feedback Summary**: The client has scaled their business with much better margins because of their leverage with Dotsquares' deep bench of talent. Their developers align with the client's preferred systems and methodologies, ensuring a strong partnership. Support is readily available whenever called upon. ""We work with 16 or 17 developers from Dotsquares." " **BACKGROUND** Introduce your business and what you do there. I’m a co-CEO of Ocean Holidays, an online travel business based in the UK. We run 3 brands—3 websites—and we sell holidays to UK consumers traveling mainly to Florida. I head up all the IT and technology side of the business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed an outsource agency for some of the projects we were building. **SOLUTION** What was the scope of their involvement? I’ve worked with Dotsquares on various applications, including travel websites using XML technology. These sites allow people to book travel products online—flights, hotels, transfers, and car rental. We’ve built a CMS and CRM back-office system to automate processes in-house. They’ve built internally-facing web apps for our users on the road. One of the largest projects we built was an end-to-end CRM system that sits at the back of our whole business, across all of our brands. It’s a .NET application that allows us to maintain all of our customers’ contact and inquiry information. We have all of our conversations and phone system integrated with that. The first project was an online booking website for high volume, low-value holidays. We have a team of UK project managers and we work with 16 or 17 developers from Dotsquares. How did you come to work with Dotsquares? I was introduced to them by a colleague who had heard about them. Their CEO came to meet with us in London. How much have you invested with Dotsquares? We spend £220,000 per year on Dotsquares’ services. What is the status of this engagement? We started working with them 9 years ago. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We’ve grown our business in the last 4 years by at least 25% year over year. You need to have the best technology in travel in order to progress. The systems that have been built with Dotsquares have enabled the company to scale without adding so many human beings because the technology has automated a lot of the process. We launched the project 8 weeks ago and we’ve had a 20% increase in conversion rate. We’re really pleased about that. How did Dotsquares perform from a project management standpoint? They have a project manager with the teams that sit under them. Our project managers in the UK work directly with the developers. We use a tool called LinkIt by our choice, a cloud-based board system where we can have visibility of all the projects that are going on. We use Slack for live chat.   What did you find most impressive about Dotsquares? They’ve allowed us the flexibility to work with our style. We drive the developers directly and we trust them. Are there any areas Dotsquares could improve? The cultural difference in the design may not sit well with developers sitting in another country, that’s why we keep the design development in the UK. --- #### Hosting & Development Resources Partnership for Travel Site **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2007 - Ongoing **Project Summary**: Dotsquares was initially engaged for web hosting, but their partnership has expanded to include web development and app development. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, U.S. Rent A Car - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 15, 2016 **Feedback Summary**: The client is highly pleased with the value derived from Dotsquare's technical resources. Their milestones have been consistently on time. ""Dotsquares' team will actually provide input for what they think will improve our system." " **BACKGROUND** Introduce your business and what you do there. I am the CEO of the company. Our main focus is attraction tickets for the Orlando area. We service the UK and European customers as an online reseller. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed to develop a booking engine, a database, and a bespoke hosting solution. We wanted to have developers on hand for any requirements. **SOLUTION** What was the scope of their involvement? Dotsquares initially provided hosting for our company. This snowballed into other projects, including app development and website maintenance. How did you come to work with Dotsquares? Dotsquares was recommended to us. Because the company is based in Brighton, I was able to have a quick chat with Dotsquares' owner at the time. I found him to be honest and transparent, so we decided to have an initial collaboration for hosting. How much have you invested with Dotsquares? The cost of Dotsquares' services has been around 60,000 GBP. What is the status of this engagement? We started working with Dotsquares 10 years ago. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? When we started working with Dotsquares, our turnover was around 3 million [Great British] pounds. We now have over 30 million pounds in revenue. Without the platform that we've built alongside Dotsquares, that wouldn't have been possible. Their work is of a high standard and competitive. How did Dotsquares perform from a project management standpoint? Over the course of our collaboration, Dotsquares has remained extremely helpful and available at any time, regardless of the difference between our time zones. We handle most of the project management on our side, keeping in touch with the developers via Skype. Dotsquares does have a project management platform available. But because we have such a good relationship, having known many of the developers in our team for over 7 years, we tend not to use the tool. We speak directly to each member every day. What did you find most impressive about Dotsquares? The developers I've worked with in the past pretty much stuck to what they knew, without suggesting anything. Dotsquares' team will actually provide input for what they think will improve our system. They may not be good ideas at times, but that doesn't matter. I appreciate the fact that they're confident enough to throw them out there. Are there any areas Dotsquares could improve? Everyone could work cheaper, but that's not really relevant. There's nothing specific about Dotsquares that springs to mind. --- #### Web Development for Railway Ticketing Ecommerce Platform **The Project** - Services: E-Commerce Development - Project size: $200,000 to $999,999 - Project length: Mar. 2012 - Ongoing **Project Summary**: A railway ecommerce firm partnered with Dotsquares to reinvent their open ticketing platform. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Operations Director, International Rail - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 12, 2016 **Feedback Summary**: The code quality has been very good and the client enjoys a close-knit partnership. Communication is sometimes complicated by cultural differences but has not been a problem. ""Dotsquares is committed to us as a customer." " **BACKGROUND** Introduce your business and what you do there. We sell tickets for any sort of rail travel around the world through our own custom-built system. It's a broad solution allowing us to connect to various rail company APIs. Users can make live bookings online using it, via a number of different websites. I am the operations director of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We had been put in an awkward position by our developer at the time because they were not available and we needed to make a change to our system. **SOLUTION** What was the scope of their involvement? We had an existing platform, and went through a due-diligence process with our company at the time, identifying a few core problems. Dotsquares started work on a completely new instance of the system, with many more features, which allowed us to have a more scalable solution. It's completely bespoke. The size of our team has varied, but we're currently using 5 developers from Dotsquares. As part of our agreement, we can add and remove developers on an ad-hoc basis. At most, we've used 8 resources. How did you come to work with Dotsquares? We found Dotsquares through Google. We had a meeting with them, during which Dotsquares explained what they did. It seemed to be a good progression from where we were to where we wanted to be. How much have you invested with Dotsquares? The cost of Dotsquares' services has been around 100,000 GBP [approx. US$121,000] per year. What is the status of this engagement? We started working with Dotsquares in March 2012. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? The platform being developed by Dotsquares is the system we're using in order to manage all of our customer orders. It is core to the running of the company, and we wouldn't have been able to achieve the success we’ve achieved without it. How did Dotsquares perform from a project management standpoint? Going from a UK-based shop which we could visit whenever we needed, to a Skype-based remote collaboration with an Indian developer implied a bit of a learning curve. We have different cultures, and we needed to make sure that we were asking for exactly what we needed to develop. Dotsquares has a custom project management tool which they're also licensing. We've used it to track milestones, bugs, tasks, and so on. The relationship is managed by 2 people in our UK team, while Dotsquares assigns a project manager for their developers. What did you find most impressive about Dotsquares? The quality of Dotsquares' work is fantastic. Any errors have come down to communication problems, rather than coding errors. Dotsquares is committed to us as a customer. We have a great relationship with the Indian office and visit them for a week once a year. Are there any areas Dotsquares could improve? I can't think of anything at the moment. Dotsquares has performed exactly as we expected. --- #### Labeling System Development & Design for Security Company **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: June 2025 - Ongoing **Project Summary**: Dotsquares designed and developed an electronic labeling system for a security company. The team built an app to enable technicians to save information about their installed work using a random six-digit code. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Security Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jun 24, 2026 **Feedback Summary**: Dotsquares delivered the project on time and provided excellent communication throughout the engagement. The team was very knowledgeable, friendly, and approachable, allowing the client to feel comfortable asking questions about the project. Overall, the client was very satisfied with the results. ""The team I dealt with was very knowledgeable, friendly, and approachable."" **BACKGROUND** Please describe your company and position.I am the Director of a security company .Describe what your company does in a single sentence.Installation of equipment the electronic security industry  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?To build an electronic labelling system to use within the electronic security industry **SOLUTION** How did you find Dotsquares?Friend/colleagueWhy did you select Dotsquares over others?Pricing fit our budgetGood value for costHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.An app/program that enables technicians to save information about their installed work all through a random 6 digital codeAll overseen by an admin/super admin accounts Including custom form builders and asset lists. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Additional work is still ongoing, but the feedback i have received to this point is very good, which gives confidence Describe their project management. Did they deliver items on time? How did they respond to your needs?Generally most items were delivered on time, but most important was the communication and ability to have a point of contact (Gaurav) available at all times, who was very patient, for any questions or queries i had, which was most valuable What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The team I dealt with was very knowledgeable, friendly, and approachable, where I could feel comfortable asking any question about the project Are there any areas for improvement or something Dotsquares could have done differently?When dates are set to try and keep to them as much as possible, this is not a criticism as very rarely happened  --- #### Web Development for Educational Institution **The Project** - Services: AI Development, Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: Jan. - Mar. 2026 **Project Summary**: Dotsquares developed a website for an educational institution. The team built the site from scratch, providing end-to-end development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Gurukul Academy - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 6, 2026 **Feedback Summary**: Dotsquares successfully delivered a quality website that works seamlessly and aligns with the client's needs. The team was highly responsive and supportive throughout the engagement. They also conducted regular reviews and progress meetings to ensure effective communication and collaboration. ""The entire team was genuinely passionate about delivering the best service."" **BACKGROUND** Please describe your company and position.I am the Director of Gurukul AcademyDescribe what your company does in a single sentence.Gurukul Academy **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Develop a website for CMS **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fit our budgetHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop a complete end to end website **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Weekly Review and Progress meetingDescribe their project management. Did they deliver items on time? How did they respond to your needs?We received excellent support throughout the entire process, with regular reviews and a truly cost-effective solution. Everything worked seamlessly out of the box, and the team was always responsive—even during late evenings and weekends.A special thanks to Sunil, Surbhi, Saurav, and the entire team, who are genuinely passionate about delivering the best service and ensuring not just customer satisfaction, but true customer delight.We initially started with Phase 1, but thanks to their exceptional service, we successfully completed 3 phases of our website development with them, and we look forward to starting Phase 4 shortly.I would highly recommend their services to anyone looking for a reliable, cost-effective and dedicated team.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The entire team was genuinely passionate about delivering the best service and ensuring not just customer satisfaction, but true customer delight.Are there any areas for improvement or something Dotsquares could have done differently?NA --- #### CRM Setup for Property Security Firm **The Project** - Services: CRM Consulting and SI, Custom Software Development - Project size: Less than $10,000 - Project length: Dec. 2025 - Jan. 2026 **Project Summary**: Dotsquares provided CRM implementation services for a property security firm. The team set up a new Zoho CRM instance aligned with the client's business processes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Director, Property Security Firm - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2026 **Feedback Summary**: Dotsquares successfully set up the new instance of Zoho CRM. The team delivered items on time and responded promptly throughout the engagement. They also maintained excellent communication via online meetings. ""We were impressed with the speed of their response from initial enquiry through the development process to handover."" **BACKGROUND** Please describe your company and position. I am the Director of a property security firm.Describe what your company does in a single sentence.Property security **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Zoho CRM setup **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Set up a new instance of Zoho serum in line with her business processes, **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?New instance of CRM setupDescribe their project management. Did they deliver items on time? How did they respond to your needs?Communication? Was on point and delivery was on timeWhat was your primary form of communication with Dotsquares?Virtual MeetingWhat did you find most impressive or unique about this company?We were impressed with the speed of their response from initial enquiry through the development process to handover.Are there any areas for improvement or something Dotsquares could have done differently?No --- #### Web Development for Motorsport Company **The Project** - Services: Web Development - Project size: Confidential - Project length: January 2026 **Project Summary**: Dotsquares provided website development services for a motorsport company. The team was tasked with enhancing the client's website. **Review Rating**: 5.0 - Quality: 3.5 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 3.5 **The Reviewer** Racer, zackmumbaracing - Industry: Sports - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 29, 2026 **Feedback Summary**: Dotsquares successfully met the client's requirements, resulting in an improved website. The team demonstrated excellent project management skills and was responsive to the client's needs. Communication was effective via email and a messaging app. ""They understood my requirements and delivered exactly how I needed the website to be."" **BACKGROUND** Please describe your company and position.I am the Racer of zackmumbaracingDescribe what your company does in a single sentence.Motor sport **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Polish my website **SOLUTION** How did you find Dotsquares?Online SearchWhy did you select Dotsquares over others?Pricing fit our budgetHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.My experience with the team was excellent. They understood my requirements and delivered exactly how I needed the website to be. Great communication from Navdeep and his team, Ravi and Sunil did a good job on the website changes, making it better.Thank you, Surbhi, as well, for your daily updates and for pushing the guys to finish within the specified time. Thanks all, great job!! **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1Describe their project management. Did they deliver items on time? How did they respond to your needs?ExcellentWhat was your primary form of communication with Dotsquares?Email or Messaging AppWhat did you find most impressive or unique about this company?communicationAre there any areas for improvement or something Dotsquares could have done differently?no --- #### Web & AI Development for Marketplace Company **The Project** - Services: AI Development, Web Development - Project size: Confidential - Project length: Feb. - June 2025 **Project Summary**: Dotsquares redesigned a marketplace company's platform and transitioned it from a service-based model to a comprehensive AI-enhanced social marketplace. The team optimized the design and technical architecture. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Marketplace Company - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 30, 2025 **Feedback Summary**: Dotsquares' efforts led to a stable increase in downloads and a 4% monthly growth since the platform's launch. Their project management was exceptional, demonstrating a structured, transparent, and highly collaborative approach. They also consistently communicated and were dedicated and foresighted. This review is an update by the client company. The original content is located below the new review. ""They not only met but exceeded our expectations in terms of process and timeliness."" **BACKGROUND** Introduce your business and what you do there. I'm the founder and CEO of a platform that connects users through social interactions while enabling them to buy, sell, and trade goods and services within their community. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Dotsquares? We needed to transition our platform from a service-only marketplace to a full-fledged marketplace that supports the buying and selling of physical goods and products. We also needed to enhance the platform's UX/UI through a redesign and improve the underlying technical architecture and performance. Additionally, we wanted to integrate AI features to modernize the platform. **SOLUTION** What was the scope of their involvement? Dotsquares helped us evolve the Platform from a service-based platform into a comprehensive, AI-enhanced social marketplace through a complete design and build optimization.What is the team composition? We worked with five teammates from Dotsquares.How did you come to work with Dotsquares?I found them through an online search.What is the status of this engagement? We worked together from February–June 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We had a stable increase in downloads and usage of our platform as the new features leaned more towards user needs. Since the go-live, we had 4% monthly growth.How did Dotsquares perform from a project management standpoint? Dotsquares demonstrated exceptional project management throughout the engagement to transform our platform. Their approach was structured, transparent, and highly collaborative, which was instrumental in navigating the project's complexity. They not only met but exceeded our expectations in terms of process and timeliness. We primarily communicated through Microsoft Teams and Dotsquares' AMS software.What did you find most impressive about them? From the outset, Dotsquares established a clear and consistent communication cadence. We were assigned a dedicated project manager who served as a single point of contact, ensuring smooth information flow and promptly addressing any questions or concerns. Regular status updates and milestone reviews kept all stakeholders perfectly aligned. The team exhibited strong foresight in planning. They worked with us to meticulously define the project scope for expanding into a full-fledged marketplace, optimizing the design, and incorporating AI. This initial clarity prevented scope creep and kept the project focused on its core objectives. Moreover, Dotsquares employed an agile-inspired approach, allowing for iterative feedback and adjustments. This was particularly valuable during the design optimization phase, where we could review builds and provide input, ensuring the final product perfectly matched our vision.Are there any areas they could improve? No, there weren't any. **UPDATED REVIEW** This review was published on September 17, 2025. Founder, Marketplace CoInformation technologyUnited Kingdom1-10Jan 2025 - Jun 2025Not verifiedProject summaryDotsquares developed a marketplace company's platform. The team's goal was to expand the initial service marketplace into a full-fledged marketplace.Feedback summaryDotsquares successfully delivered all the requirements. Their project management was outstanding, built on a foundation of transparency, proactive communication, and meticulous organization. Overall, their agile methodology ensured constant communication, transparency, and flexibility to adapt.BACKGROUNDPlease describe your company and position.I am the Founder of an information technology company Describe what your company does in a single sentence.A service MarketPlaceOPPORTUNITY / CHALLENGEWhat specific goals or objectives did you hire Dotsquares to accomplish?Simplify the MarketplaceEnable Gloabalisation of the MarketplaceCreate a Social MarketplaceSOLUTIONHow did you find Dotsquares?OtherWhy did you select Dotsquares over others?Great culture fitGood value for costCompany values alignedHow many teammates from Dotsquares were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.TO expand the initial Service Marketplace to become a fullfledge marketplaceRESULTS & FEEDBACKWhat were the measurable outcomes from the project that demonstrate progress or success?Successful Delivery of all the requirements according to the requirement traceability matrixDescribe their project management. Did they deliver items on time? How did they respond to your needs?DotTheir project management was outstanding. It was built on a foundation of transparency, proactive communication, and meticulous organization. They utilized a clear framework (like a hybrid Agile/Waterfall approach) that gave us both structure and flexibility. We had weekly status meetings with detailed yet easy-to-understand reports, so I was never in the dark about progress, challenges, or next steps. The use of a shared project management tool allowed for real-time visibility into task completion, deadlines, and ownership.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Agile & Client-Centric Collaboration: Dotsquares doesn't just build what they're told; they invest deeply in understanding the client's business goals. Their agile methodology ensures constant communication, transparency, and the flexibility to adapt as a project evolves. This approach transforms them from a remote team into a seamless extension of the client's own in-house capabilities, building products that truly solve business problems.Are there any areas for improvement or something Dotsquares could have done differently?Deeper Integration of "Future-Proofing" Ideas: Dotsquares' team was excellent at suggesting features for the current scope. Looking ahead, we'd be excited to leverage their expertise even more for:* Formalized "Innovation Workshops": Dedicating a small portion of time in planning phases to brainstorm features or technical architectures that might benefit Phase 2 or long-term scalability, even if they are out of the current project's initial scope.STAR RATINGS:Overall rating: 4.5   Quality: 4.5   Cost: 4.5   Schedule: 4.5   Willing to refer: 5 --- #### Web Redesign & Development for Investment Research House **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June - Aug. 2025 **Project Summary**: Dotsquares redesigned a website for an investment research house. The team was responsible for creating Figma designs and implementing them using HTML and CSS files. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Tech Lead, SQM Research - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 24, 2025 **Feedback Summary**: Dotsquares delivered clean and well-structured designs and files on time. The team provided daily updates via virtual meetings, emails, and messaging apps, ensuring a smooth engagement. Their understanding of the client's needs and flexibility to accommodate feedback were impressive. ""Their daily updates kept us informed the whole time and made the process feel really smooth and simple."" **BACKGROUND** Please describe your company and position.I am the Tech Lead of SQM ResearchDescribe what your company does in a single sentence.SQM Research is an investment research house which specialises in providing accurate research and data to financial institutions, investment professionals and investors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Dotsquares to accomplish?Website redesign and HTML **SOLUTION** How did you find Dotsquares?Online SearchClutch SiteWhy did you select Dotsquares over others?High ratingsPricing fit our budgetHad a local contactHow many teammates from Dotsquares were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website Redesign - Figma designsHTMLCSSImages **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Clean, well-structured designs HTML files that aligned well with the designsDescribe their project management. Did they deliver items on time? How did they respond to your needs?The team delivered clean, well-structured designs and HTML right on schedule, and were flexible whenever we needed tweaks. Their daily updates kept us informed the whole time and made the process feel really smooth and simple.What was your primary form of communication with Dotsquares?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Daily updatesUnderstanding the requirement.Flexible whenever we needed tweaksAre there any areas for improvement or something Dotsquares could have done differently?Everything went smoothly --- ## Portfolio & Awards ### Jaipur Kurti Website & Mobile App Development About Company Jaipur Kurti is a premium women’s clothing brand that combines the rich traditional essence of Jaipur with modern fashion sensibilities. The company aims to offer a seamless and user-friendly digital shopping experience through both web and mobile platforms. Project Overview Our team partnered with Jaipur Kurti to design and develop a single-vendor e-commerce website and mobile application dedicated to women’s apparel. The objective was to provide customers with a highly intuitive interface, a smooth checkout process, and reliable delivery solutions, ensuring the brand’s values of quality and authenticity were reflected digitally. Solutions In close collaboration with the Jaipur Kurti team, we delivered a comprehensive digital commerce solution that includes: Custom-built e-commerce website and mobile app (Android & iOS) with seamless navigation and modern UI/UX tailored for fashion retail. Integrated Razorpay for secure, multi-mode payment options. Integrated Ecom Express for streamlined logistics and real-time delivery tracking. Integrated Unicommerce for inventory and order management automation. Future-ready enhancements with Vallent planned for advanced personalization and AI-driven shopping recommendations. Results Successful launch of a dedicated fashion e-commerce app and website. Seamless payment, inventory, and logistics integration for end-to-end shopping experience. Improved customer engagement and retention through a mobile-first strategy. Simplified order tracking and delivery management with real-time updates. Scalable architecture ready for future personalization features. ### Spectrum Jewels Website & Mobile App Development   About Company The client is a forward-thinking jewelry retailer dedicated to providing a premium digital shopping experience. With a focus on both sellers and buyers, the company wanted a modern platform that could simplify jewelry commerce while ensuring trust, transparency, and efficiency. Project Overview We developed a sophisticated jewelry website along with a user-friendly mobile application to transform the e-commerce journey for jewelry sellers and buyers. Built on ASP.Net, the solution is designed to support end-to-end operations — from listing and managing products to delivering them securely to customers. Solutions In close collaboration with the client, we delivered a robust and feature-rich platform that included: Comprehensive product management tools for listing, categorization, and sales tracking. Flexible payment gateways integrated for smooth and secure transactions. Seamless shipping provider integration to ensure reliable and timely delivery. Mobile application for browsing, purchasing, and real-time order tracking. Customer account management, including profiles, preferences, and order history. Advanced security measures to protect sensitive user and financial data. Campaign management tools for promotional offers and discounts. Analytics dashboard for insights into sales performance, inventory, and customer behavior. Responsive design, optimized for both desktop and mobile experiences. Results Successful development and launch of a scalable jewelry e-commerce ecosystem. Enhanced buyer and seller engagement through a mobile-first approach. Improved operational efficiency with automated inventory and logistics management. Strengthened customer trust with secure transactions and data protection. Boosted sales performance tracking with real-time analytics and insights.   ### Sparkling Crown Website   About Company The client is a leading jewelry business seeking to expand its reach through a modern digital commerce solution. Their vision was to create an advanced platform catering to both B2B wholesalers and B2C customers, ensuring a personalized and secure shopping experience. Project Overview We developed a sophisticated jewelry e-commerce website along with a user-friendly mobile application using ASP.Net. The platform allows customers to seamlessly browse, filter, and purchase jewelry products, while also supporting wholesale buyers with custom pricing, bulk order capabilities, and secure access to exclusive features. Solutions In close collaboration with the client, we delivered a feature-rich e-commerce solution that included: Product catalog with high-quality images, advanced filters, and search functionality. Custom pricing for B2B and B2C customers. Bulk order functionality for wholesalers. Secure login & access controls for wholesale buyers to view exclusive pricing. Dynamic pricing engine based on customer type. Integrated payment gateway offering flexible and convenient payment methods. Mobile application for browsing, purchasing, and order tracking. Customer profile management, including order history and preferences. Promotional campaign management for discounts and special offers. Responsive design optimized for both desktop and mobile devices. Results Successful launch of a dual-channel (B2B & B2C) jewelry e-commerce ecosystem. Simplified bulk ordering process for wholesale buyers. Enhanced shopping experience with product filters, high-quality visuals, and mobile-first design. Increased customer engagement and loyalty through personalized pricing and order history tracking. Streamlined campaign management to boost seasonal promotions and special offers. Future-ready scalable platform supporting growth and new features.   ### WordPress Development for Wilderness Wear About Company Wilderness Wear is an Australian-owned performance outdoor clothing brand. Known for high-quality, durable, and sustainable products, the company wanted to strengthen its digital presence with a seamless and engaging online shopping experience. Project Overview We worked on the development and optimization of WildernessWear.com.au, focusing on building a user-friendly and performance-driven online store. The platform was developed on WordPress and integrated with WooCommerce to handle the brand’s robust e-commerce requirements. Solutions To meet the client’s requirements, our team delivered the following solutions: WooCommerce-powered store with full product catalog and category management. Optimized checkout flow for faster and more reliable order placement. Enhanced website performance through speed optimization and improved site responsiveness. Integration of secure payment gateways to support multiple transaction modes. Mobile-friendly design ensuring seamless shopping across all devices. Content and SEO optimization to improve search visibility and customer reach. Analytics integration for tracking sales, customer behavior, and conversions. Results Successful development and optimization of WildernessWear.com.au. Improved website loading speed and overall user experience. Increased conversion rates with streamlined checkout and mobile-first design. Enhanced e-commerce capabilities with WooCommerce scalability. Strengthened the brand’s digital presence in the performance outdoor clothing market. ### Sports & Leisure Project The company’s mission is to help the members in developing confidence in their children through gymnastics. They provide learning and training in the fields of Gymnastics, Acrobatics, and Trampolining. This enterprise offers membership in various Gymnastics clubs. ### Appfrontier This project was to implement a Payment System in the Salesforce system and also implement a scheduler to remind their customer/users to renew subscription. The project scope includes: Payment System Scheduler Integration with Authorize .NET Recurring Payment ### Landlord Property Care Find out more at : https://goo.gl/Ync2oC If you are looking to build an app like this contact us at office@dotsquares.com  ### Moddus Variety Advice Find out more at : https://goo.gl/O53n0d If you are looking to build an app like this contact us at office@dotsquares.com  ### CitiPower and Powercor CitiPower and Powercor Australia are electricity distributors that provide power to over one million Victorians via two of Australia's most reliable electricity distribution lines. They own and manage the poles, wires meters and related infrastructure that deliver electricity to homes and  businesses within Melbourne’s CBD, its suburbs and across central and western Victoria. The client came up with the requirement to use Salesforce as the CRM and SimPro as the job quote/ job ### Still Life ASP Dot Net Website Development We collaborated with Still Life to develop a robust ASP.NET website that enhances their online presence and provides an exceptional user experience for their customers. The project involved creating a user-friendly platform where guests can easily explore and book accommodations in various holiday destinations. Our ASP.NET development team implemented cutting-edge technologies to ensure seamless functionality and a visually appealing design. The result is a dynamic and responsive website that reflects Still Life's commitment to excellence in the hospitality industry.   ### Fisher Paykel - Salesforce Fisher & Paykel wants to register their website user via Salesforce community. SO we have Implemented a Custom registration page in the community. After registration user will get a email verification mail. After successful registration user will redirect to Fisher & Paykel website with use detail.   ### Site-Box Find out more at : https://goo.gl/FWx4TL If you are looking to build an app like this contact us at office@dotsquares.com  ### Note Talker Find out more at : https://goo.gl/0z06cI If you are looking to build an app like this contact us at office@dotsquares.com ### DCFM88.9 Radio Find out more : https://goo.gl/37qZQ0 ### DCFM88.9 Radio Find out more at : https://goo.gl/pNA4GQ ### Robin Recruitment Find out more at : http://robinrecruitment.com/   ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2023_award.svg) ### Industry Recognitions - Innovative Design & Development Company 2020 - SME IT Award 2022 - Best Ecommerce Agency Award 2022 - Yext Partner - Pantheon Strategic Partner - Adobe Bronze Solution Partner - Rajasthan Ratna Award 2024 - Microsoft Gold Partner - Shopify Partner Directory - Hubspot Solution Partner - BigCommerce Consulting Partner - Salesforce Summit Partner - Drupal Gold Partner - AWS Advanced Partner & Commercial Reseller - Google Partner - Acquia Partner - Bing Commerce Partner - Zoho Advanced Partner 2024 - Amazon Web Services Partner - Solution Partner Adobe - Forbes - Agile Alliance - CMMi Level 3 ## Key Clients - Ericsson ## Packages ### IT Managed Services Packages Digital Marketing Services: We offer SEO with keyword research, on-page and technical optimization, AI-powered GEO SEO, PPC, and content strategy. Our approach aligns your website with search engine best practices, making your brand visible, credible, and competitive. | Feature | Small ($1,000/month) | Medium ($2,000/month) | Large ($3,000/month) | |---------|---------|---------|---------| | Content Writing & Blogging | ✓ | ✓ | ✓ | | Link Building | ✓ | ✓ | ✓ | | On-page SEO | ✓ | ✓ | ✓ | | Technical Audits & Fixes | ✓ | ✓ | ✓ | | Dedicated Project Managers | ✓ | ✓ | ✓ | --- ### Web Development Packages We offer complete Drupal website setup tailored to your goals, from installation to custom theme development, performance, SEO, and security. With a focus on clean, responsive design and user experience, I deliver professional, high-performing sites using Drupal's powerful content management features and modern optimization practices. | Feature | Small ($1,000/month) | Medium ($2,500/month) | Large ($5,000/month) | |---------|---------|---------|---------| | Dedicated Developers | ✓ | ✓ | ✓ | | Designers | ✓ | ✓ | ✓ | | QA | — | ✓ | ✓ | | Number of pages | Up to 5 Pages | Up to 8 Pages | More than 10 Pages | | Responsive Web Design | ✓ | ✓ | ✓ | | Custom Homepage | ✓ | ✓ | ✓ | | Logo Design | ✓ | ✓ | ✓ | --- ### Mobile App Development Packages We offer end-to-end mobile app development services for iOS, Android, and cross-platform. From design to deployment and post-launch support, our packages suit startups and enterprises alike. Focused on performance and user experience, we turn your ideas into scalable, high-quality mobile solutions. | Feature | Small ($1,000/total) | Medium ($5,000/total) | Large ($10,000/total) | |---------|---------|---------|---------| | Professional Consultation/ Brainstorming | ✓ | ✓ | ✓ | | App Store Upload | — | ✓ | ✓ | | App Icon Design | ✓ | ✓ | ✓ | | Splash Screen | ✓ | ✓ | ✓ | | Add Network Integration | — | ✓ | ✓ | | Source Code | ✓ | ✓ | ✓ | | QA/ Testing | Developer Manual Testing | Basic Manual Testing | Testing Test Cases | --- ### E-Commerce Development Packages We offer complete WordPress website setup tailored to your goals, from installation to design, speed, SEO, and security. With a focus on clean, responsive design and usability, I deliver professional, high-performing sites using tools like Elementor and modern optimization practices. | Feature | Small ($1,000/month) | Medium ($2,500/month) | Large ($5,000/month) | |---------|---------|---------|---------| | Dedicated Developers | ✓ | ✓ | ✓ | | Designers | ✓ | ✓ | ✓ | | QA | — | ✓ | ✓ | | Number of Pages | up to 5 pages | up to 8 pages | more than 10 pages | | Responsive web design | ✓ | ✓ | ✓ | | Custom Homepage | ✓ | ✓ | ✓ | | Logo Design | ✓ | ✓ | ✓ | --- ## About the Team ### Commonly Asked Questions **Looking for a Top-Rated Web Development Firm to Build Custom Software Solutions** Partner with Dotsquares, a certified and experienced team specializing in scalable, secure, and high-performance applications. Our expert developers deliver tailored Custom Software Solutions designed to streamline operations and improve efficiency. With dedicated AI developers, we integrate intelligent automation, data-driven insights, and modern technologies to future-proof your business. From concept to deployment, we focus on quality, innovation, and long-term support—helping you build reliable systems that grow with your business. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 77 - Overall Review Rating: 4.7 Last Updated: 2026-07-17T09:22:10Z ### Business Entity - Business Entity Name: Dotsquares Limited - Source: Companies House - Jurisdiction of Formation: United Kingdom - Date of Formation: February 26, 2002 - Status: Active - Last Updated: December 30, 2020 - ID: 04381390 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: March 19, 2024 ## Locations (6) ### London, England (Headquarters) - Unit 2, Hobbs Court, 2 Jacob Street - London SE1 2BG - England - 21 - 30 employees - Phone: +44 20 8090 1819 ### Mount Waverley, Australia - 11/475 Blackburn Road, Mount Waverley - Mount Waverley 3149 - Australia - 21 - 30 employees - Phone: +61 03 8676 8288 ### Albourne, England - Unit 2, Albourne Court, Henfield Road - Albourne BN6 9FF - England - 16 - 20 employees - Phone: +44 1273 575190 ### Jaipur, India - 6-Kha-9, Jawahar Nagar - Jaipur 302004 - India - 751 - 1000 employees - Phone: +91 98290 12236 ### Bethesda, MD - 6701 Democracy Blvd.Suite 300 - Bethesda, MD 20817 - United States - 2 - 5 employees - Phone: +1 301 563 9488 ### Dubai, United Arab Emirates - 10, Bayti 22, Street 35 - Dubai - United Arab Emirates - 2 - 5 employees - Phone: +9714 3284525 ## Connections - Omkar S. (Dotsquares) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Eapen Thomas (SQM Research) ## Contact Dotsquares [Send a message](https://clutch.co/profile/dotsquares) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/dotsquares/) - [Facebook](https://www.facebook.com/dotsquaresuk/) - [X](https://twitter.com/dotsquares) - [Instagram](https://www.instagram.com/dotsquaresltd/)