Dotsquares

BACKGROUND

Please describe your company and position.

I am the Product Manager of a medical company

Describe what your company does in a single sentence.

Medical software for clinic administration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Ongoing developement / maintenance on established platform

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

General maintence on existing platform plus integration of new payment platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completing tasks on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our needs were met in an excellent fashion - clear understanding on their part with the right questions asked to clear any unknowns. Communication was excellent throughout the project.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed with their desire to please and complete the tasks to a high standard.

Are there any areas for improvement or something Dotsquares could have done differently?

Feedback is generally very good - they were a few minor overruns that could have been communicated better but overall the quality and delivery was excellent

BACKGROUND

Please describe your company and position.

I am the former president of a nonprofit organization

Describe what your company does in a single sentence.

Peak body for organised Philately in Australia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Convert an Access Database to on online web bassed appliction

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• Close to my geographic location
• Pricing fits our budget
• Good value for cost
• Other

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My Organisation decided to convert an old MS Access database to an on-line web based App. We had tried a number of local developers unsuccessfully and were concerned that the old Access code was going to be too out of date and difficult for a developer to work with. 

We canvassed a number of potential individuals and companies for quotes but were impressed with the detailed quote provided by Dotsquares. The company has offices in Australia where we are based and we met face-to-face with the Australian team initially which we found very helpful in clarifying our needs. We opted to deal direct with the Indian-based team for the project. 

The Dot-squares development model is very highly structured using a combination of regular video conferences, very detailed documentation where the project is broken down into discrete stages and the provision of a live testing environment allowing detailed feedback from the client. They use user-friendly set of online tools to keep track of all communications and project milestones and progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

conversion of original database to web-based database development of editing screens for master tables online forms to adding new data file up-loaders for importing new data in excel spreadsheets a series of standard reports availabe as excel of PDF files

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered to specifications and on time Use of on-line tools for tracking project stages, live testing environment and weekly video conferences + emails allowed systematic testing, feedback and discussion

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One factor which initially attracted us was that the Dotsquares code is certified to meet international coding standards and is very well documented. The built-in security features were also important to us. The project proved much more complex that we initially expected but we have now competed Stage 1 to our compete satisfaction. This took around 4 months. 

We were highly impressed right through the build with the expertise of the team what developed our site. The website design is very attractive but simple and the user interface is very intuitive with many features which would not have occurred to us but which enhanced the usability of the site. The Team consists of a number of specialised developers including UI, Database developers, Web set-up team and lead by an overall coordinator. 

The advantage is we had access to a skill set which no single developer could have provided. We were in weekly direct contact with the coordinator via video conference and this worked very well to clarify requirements and provide detailed feedback on the various stages of the build.

Are there any areas for improvement or something Dotsquares could have done differently?

We were very happy with the final result. In retrospect, we could have improved the project from our end by providing more detailed requirements. There was quite a learning curve for us as we had no previous background in developing database web software,. However, Dotsquares were very professional in their approach and very skilled in figuring out what we needed based on what information were were able to provide.

BACKGROUND

Please describe your company and position.

I am the Managing Director of an advertising & marketing company

Describe what your company does in a single sentence.

Corporate Advertising in the Golf Industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Support Creating an Android Application

SOLUTION

How did you find Dotsquares?

Previous Customer

Why did you select Dotsquares over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation and Deployment of an Android Application to the Google Play Store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The Application was delivered on schedule and deployed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very attentive to the needs of the project. They planned well and collected all resources required very quickly, and worked on the project with minimal need for input beyond customer progress reviews.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great Communication, and fast accurate work.

Are there any areas for improvement or something Dotsquares could have done differently?

Not on this occasion. A* performance

BACKGROUND

Please describe your company and position.

I am the Founder 

Describe what your company does in a single sentence.

Health and fitness apps

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Create web app
• Create mobile app

SOLUTION

How did you find Dotsquares?

Referral

Why did you select Dotsquares over others?

• Good value for cost
• Referred to me

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created a fantastic mobile and son to be web app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Mobile app relased

Describe their project management. Did they deliver items on time? How did they respond to your needs?

clear and outlined timeline

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

After an initial impression which, to be honest, was disappointing, I was lucky to have Apurv come on board alongside Sudeep and Gunjan, Ravi, Rohan, Bhalla, Banti, Deepak and the rest of the team. They have all gone above and beyond to understand and create a fantastic mobile and soon-to-be web app. I have already recommended them to a lot of people to them and I don't think this could have been done without the whole team effort. Thank you.

Are there any areas for improvement or something Dotsquares could have done differently?

Communication can always be better in any relationship

BACKGROUND

Please describe your company and position.

I am the Ceo of a blind manufacturer.

Describe what your company does in a single sentence.

Blinds manufacturers and selling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

Website for selling to public and businesses

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

Close to my geographic location

What was the size of Dotsquares’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing a website for selling to customers and businesses

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the previous year, I had the opportunity to partner with Dotsquare, a company specializing in software, and collaborate with Kerry, Sarnish, and their remarkable team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sarnish, despite the time zone differences, always prioritized addressing our concerns by explaining everything in a clear and succinct manner, without any delay. His outstanding communication abilities, impeccable execution, and steadfast dedication to overcoming challenges have established him as an indispensable asset to your organization. I am looking forward to future projects and the chance to work alongside him once more.

What was your primary form of communication with Dotsquares?

In-Person Meeting

What did you find most impressive or unique about this company?

We're impressed with how well they've explained things and dealt with key issues.

Are there any areas for improvement or something Dotsquares could have done differently?

My experience has been excellent

BACKGROUND

Please describe your company and position.

I am the managing director of Online Products NW Ltd

Describe what your company does in a single sentence.

Website and database development agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Fully understand our clients requirements
• Deliver an exact solution on time
• Deliver an exact solution budget

SOLUTION

How did you find Dotsquares?

Other

Why did you select Dotsquares over others?

Company values aligned

What was the size of Dotsquares’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Customisation of clients Salesforce

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design
• Functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've delivered all aspects of the project on time.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication and quality of work

Are there any areas for improvement or something Dotsquares could have done differently?

Nothing could have been done better

BACKGROUND

Please describe your company and your position there.

I am a project manager at a laundry factory that produces over 100 tons of laundry per day

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dotsquares, and what were your goals?

We wanted to develop an app for our management team to keep track on the performance of the laundries on a daily and monthly basis

SOLUTION

How did you select this vendor and what were the deciding factors?

The vendor was selected for their knowledge in the field of app creation and for their flexibility and ability to custom create an app that fits the exact needs of the user.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was to create an app that can be downloaded and accessed by both android and iOS users in our company. The app focused on presenting to the management the performance of the production and sales departments.

How many resources from the vendor's team worked with you, and what were their positions?

Apurv, the lead project manager was our main point of contact, while, numerous contacts and discussions was also done with the team lead Avinash.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

App creation is still on-going (pending final demo)

Describe their project management style, including communication tools and timeliness.

The project manager Apurv did a great job at ensuring that deliverables are delivered on time, and we are kept on the loop with regards to the progress daily via email.

What did you find most impressive or unique about this company?

Their timely responsiveness and attention to details is what we found impressive during the course of the project.

Are there any areas for improvement or something they could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

I am the head of product at Estgro which provides a solution to the great wealth transfer by providing Estate Planning solutions to financial service providers and other professionals involved in private client advice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dotsquares, and what were your goals?

Dotsquares helped us get the project off the ground with initial BI and design work and then a team of developers which we are able to scale up as need requires. The project is still in progress but I have been so impressed with the capability, insightful approach, responsiveness and dedication of the team. Particular thanks must go to Soubhik Maity (our daily stand-up ray of sunshine) who has complete mastery of the project and is as commuted to it as we are.

Particular kudos also must go to Kundan (tech Lead) , Vinod & Bhupendra (Developers) & Saurabh  (QA). They question and push back on decisions and approaches, offer advice and alternative view points to make sure that the project is viewed from every angle. This is very much a collaboration and the team have been a pleasure to work with.

SOLUTION

How did you select this vendor and what were the deciding factors?

The vendor has an excellent pedigree and has worked in some outstanding projects for blue chip clients. We were made to feel very confident in our selection by the onboarding team. Key in our decision making was that Dotsquares had an office in the UK - but in reality we have worked almost exclusively with the team in India and location has not really affected our experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is still in progress, but DS have worked with us since it was a concept and are delivering a complex advice based portal network.

How many people from the vendor's team worked with you, and what were their positions?

Soubhik Maity (Project lead), Kundan Singh (tech Lead) , Vinod Kumar & Bhupendra (Developers) & Saurabh Choudhary (QA)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy - this is a long project so we wanted to provide interim feedback, but the team are very quick in their turn around of tickets - in fact we sometimes have to race to keep ahead of them to make sure they have enough to keep them busy! The quality of output is high and we have found them to be generous and of high integrity.

Describe their project management style, including communication tools and timeliness.

We are in regular contact through Teams - sprints are set by us in Jira. The productiveness of the team is high - they consistently over deliver in terms of tickets completed each month.

What did you find most impressive or unique about this company?

This is an enjoyable team to work with. They are friendly, responsive, caring and intelligent. They are not yes-men :The team is quick to raise concerns and ideas, and operates like a remote extension of our internal team. We feel like we know them. Their level of English language, business acumen, and technical expertise is high. But most of all they are quality people - of high integrity and committed to their work and our project.

Are there any areas for improvement or something they could have done differently?

We have worked fast: had we had more time initially, we may have structured the project slightly differently, but we feel that we have been supported in our necessary approach by the DS team throughout.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a recruitment agency - we specialise in placing Personal Assistants, Executive Assistants and HR professionals into companies in London and Manchester.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dotsquares, and what were your goals?

We took on a new CRM system and because we have our website built on HubSpot, the two didn't speak together. We had to build a piece of mid-ware to connect the two together, and build a job vacancy page where candidates could apply to the website, and appear in the CRM system as a result.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Dotsquares on the HubSpot platform. We were looking for a company that understood what we needed to achieve and who could give an accurate quote.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals. The team followed up with examples of how we could expect the end result to look, and they then advised how many people it would take and how many days. They achieved this ahead of time.

How many people from the vendor's team worked with you, and what were their positions?

Soubhik was our project manager throughout, and Dharmendra worked on the project throughout too. At one point, another developer worked on the project too, to get it completed in time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, our visits doubled in a month, from 4000 to 7500. As a result, we have seen more leads coming through from our website that we have already converted into sales.

Describe their project management style, including communication tools and timeliness.

They were always happy to jump on a quick call to discuss anything, and sent updates daily which were easy to understand and appreciated. Better than any development company I have ever used.

What did you find most impressive or unique about this company?

The friendly service and how they explained everything to me clearly and understood what I was looking for each time.

Are there any areas for improvement or something they could have done differently?

None.