Dipa Solutions LLC

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company offering virtual and hybrid event platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Solutions LLC, and what were your goals?

Our current website needed a full upgrade.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had hired a company to the development, but the result was not satisfactory. We got Dipa Solutions recommended to us and we changed in the middle of project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to see what had been done and agree the tasks. The team took over already developed code and improved it, both in terms of the look and feel but also performance.

How many people from the vendor's team worked with you, and what were their positions?

Project manager and a small development team. I like, that Dipa Solutions are dedicating an own team for us customers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not yet launched our solution, but the aim is to increase the conversion rate by 50%.

Describe their project management style, including communication tools and timeliness.

We had a common slack channel for continuous communication and team meetings twice a week. Team was giving us recommendations and teaching best practices, which was really beneficial.

What did you find most impressive or unique about this company?

I really like the personal touch from the team, but also the fact that Facundo (owner) is in the start-up meetings. Also, their team is always available and ready to help at any time, which is very good.

Are there any areas for improvement or something they could have done differently?

Difficult to say at this point. Maybe a common back-log to follow up the tasks.On the other hand I am huge fan of true agile work with less papers.

BACKGROUND

Please describe your company and your position there.

Co-founder of a company offering alternative solutions to the traditional homebuying process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Solutions LLC, and what were your goals?

As a recently founded company Dipa has been involved in al the IT/tech development required by Mirabilis. They helped us with our web development and tenant portal. Additionally, through API integrations we were able to offer our clients additional services such as direct access to MLS listings and credit repair services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and interviewed about 10 different providers. Their track record was what ultimately convinced us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial meeting to explain our objectives. After that, we have maintained continous communication with zoom sessions twice a week. Additionally, as the company has evolved and required different services, Dipa has been able to offer them and shape the IT infrastructure of the company

How many people from the vendor's team worked with you, and what were their positions?

3-4. The CEO of the company has been very involved with us. Additionally we work with a project manager and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Too early to provide objective measures but the client facing website as well as the tenant portal has significantly simplified our process and will enable us to scale efficiently.

Describe their project management style, including communication tools and timeliness.

Constant communication via whatsapp and email. Additionally we have twice a week zoom meetings. The team at Dipa Solutions LLC is very responsive and attentive.

What did you find most impressive or unique about this company?

Excellent service. I almost feel like the team at Dipa is part of the Mirabilis team.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Introduce your business and what you do there?

I’m the CTO of a chemicals company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dipa Solutions LLC?

We needed help with process digitalization, as well as with redesigning our website.

SOLUTION

What was the scope of their involvement?

Dipa Solutions is building a new web app to help us digitalize some of our core processes. The technology stack that they’re using includes Go as the backend language, JavaScript, HTML5, CSS, and AWS Lambda for DevOps. Everything is on the Cloud.

They will remake one feature that we already had, and they’ll be adding more features. This app will integrate all the commercial activities for management and logistics and improve our operations in multiple countries.

For the website, we provided them with our branding manuals as a guide for them to redesign it, and they strongly recommended building the website on WordPress. Additionally, they will redeploy our servers, and we will provide the content, which initially will be just text.

What is the team composition?

We work with 5–6 people from Dipa Solutions, including two project managers, programmers, designers, and a data scientist. The project managers are my main points of contact, and I also interact with the owners.

How did you come to work with Dipa Solutions LLC?

I met Dipa Solutions’ founder when we were working on a different project for a different company. We got along well and I already knew his work, so I contacted him.

How much have you invested with them?

We’ve spent $15,000.

What is the status of this engagement?

We started working together around October 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Dipa Solutions quickly responds to our requirements, and they’re extremely collaborative.

How did Dipa Solutions LLC perform from a project management standpoint?

They're organized, available, and responsive. Our communication is open and direct; we use email, Teams, and WhatsApp. They’ve clearly laid out the project and leave the control of it in our hands, so we can make changes and adjustments as needed. 

What did you find most impressive about them?

Dipa Solutions' team is very diverse, and they have good prices. Additionally, they built a team that matches our needs.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Clearly define the scope of work beforehand to create a smooth engagement.

BACKGROUND

Please describe your company and your position there.

I´m the Corporate PMO (Head of Project Management) with responsibility over Latin America projects portfolio. Planning, execution, budget, capital expenditure definition and control, among other responsibilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Solutions LLC, and what were your goals?

Dipa Solutions collaborated with us in the definition of a software solutuion required to unify and automatize the telecommunications towers portfolio administration at countries and regional level with more than 1,000 towers in stock, including Tower site definition, contract management from landlords and customers (telecom operators), technical documentation, geo location and visualization, business reporting, and work-flow documentation (from candidate site identification up to tower construction completed and telecom operator installed). Before working on this concept with Dipa, tower portfolio administration was done in silos (contract mgmt in one side, financial on other side, engineering with a different tool, etc)., making a consolidated administration and executive reporting very challenging at time of taking business decisions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Dipa has demonstrated to a have key differentiator at the beginning of the project, and this is to want to know and understand the business this company is in, and then have the ability the speak the "same language" about challenges and business needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Introduction and deep dive about company operational and business model.
2. Description of challenges, needs and business impact
3. Declaration of a concept definition, meaning translating the operational model into a workflow with inputs and potential outputs.
4. Translate workflow, inputs & outputs to screens and interfaces.
5. Interactions with business and operational leaders on defining and/or adjusting the process defined during the concept phase.
6. Presentation of proposed solution to company executives
7. Scoping and pricing
8. Decision and beginning of project execution (PENDING AT THIS MOMENT DUE TO COMPANY BUDGET RESTRICTIONS).

How many people from the vendor's team worked with you, and what were their positions?

Dipa founder directly involved in the concept definition.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As described, and due to budget restrictions, the final decision to move on with the project is currently delayed, however, the excercice of working on a thorough process definition, documentation, work-flow and then address the challenges presented was tremendously useful and sets the stage to deploy a serious and automated portfolio management system, a tool that is not commonly deployed in this specific industry (Telecommunications Tower Infrastructure).

Describe their project management style, including communication tools and timeliness.

Excellent communication skills, organization and specially very receptive to understand the business and operational models and the ability to translate it to a technological approach. Communication channels always open to validate and check on each of the stages worked.

What did you find most impressive or unique about this company?

Their ability to understand the business model, challenges, and translate it into a software solution was impressive.

Are there any areas for improvement or something they could have done differently?

Not that I can comment, at least during my interactions in the definition and scoping.

BACKGROUND

Please describe your company and your position there.

CMO at Toco.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Solutions , and what were your goals?

We hired them to create an animated explainer video to explain a new product that has many moving parts.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for video production providers online. The deciding factor was the quality of their previous work and the price was perfect.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We developed a script and held meetings with them to describe exactly what we wanted. They produced it very quickly and we went through only one or two revisions. Turnaround times were great. Process very smooth.

Who did you work with and what was the feedback process like?

I worked with Facundo (Founder) and he was very attentive and quick to respond.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video is working very well for us and is being used every day and seen by many people.

Describe their project management style, including communication tools and timeliness.

Facundo is professional and straightforward. He's seems very organized and most importantly he does what he says.

What did you find most impressive or unique about this company?

The prices and the quality were both great.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.