# Digital Media Team Digital Media Team Reviews (25), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 0 connections joined Digital Media Team's Network [Visit Website](https://www.digitalmediateam.co.uk/) [Get a Custom Proposal](https://clutch.co/profile/digital-media-team) **eCommerce Strategy Driven Agency** dmt is a multi-award-winning agency dedicated to helping eCommerce brands grow and scale with impeccable efficiency. We’re top of our game across the board. Meta Business Partners, Google Premier Partners and Klaviyo Master Platinum Partners. We’re award-winning email marketers, one of Prolific North’s Top 50 agencies and a top UK agency in the Clutch 100. We were also one of the first agencies in the world to work as a key account holder for TikTok. If that’s not enough, we’re the only agency in the UK with access to an exclusive intelligent marketing platform - software with the tools to dynamically boost your business’s performance and profitability. Imagine being able to tailor your ads locally, nationally, or even internationally. Ads that turn themselves on and off depending on the weather. Even specific creative that only shows at certain times of the day. It’s all possible with dmt’s hyper-relevant ad software. Our Services Include: - Paid Social (Meta, TikTok, Pinterest, Snapchat, Reddit) - PPC (Google, Microsoft, Amazon) - ChatGPT Ads - eCommerce Strategy - Email Marketing - Shopify Web Builds & Migrations - Branding and Design - SEO/AEO - B2B Marketing - Social Media Management - UGC/Influencer Video Ads & Management - Copywriting and Blogging Our client base now reads as a who’s-who of fashion, food, furniture and beyond, working alongside big-name brands such as the FIFA World Cup, Tim Hortons, Budweiser, Missy Empire, MuscleFood, ELLE Sport, The Couture Club, DeMellier, Moda Furnishings and more. You can contact us using joinus@digitalmediateam.co.uk. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $50 - $99 - Number of employees: 10 - 49 - 1 Locations: - Manchester, England (Headquarters) - Founded in 2015 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% Pay Per Click - 35% Social Media Marketing - 20% Email Marketing - 5% Search Engine Optimization - 5% Web Development ### Focus Areas - PPC Focus: - 80% Google Adwords - 10% YouTube Advertising - 5% Amazon Advertising - 5% Bing Advertising - Social Media Focus: - 40% Instagram Advertising - 30% Facebook Advertising - 20% Tik Tok Advertising - 5% Pinterest Advertising - 5% Snapchat Advertising - Application Platforms: - 30% Other app platform - 10% Amazon Application Development Framework - 10% Azure Platform - 10% Force - 10% Google app engine - 10% Heroku - 10% Linux server - 10% Windows server - SEO Focus: - 25% Content development - 25% Mobile optimization - 25% Other SEO - 25% SEO Reputation Management - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing - Frameworks and CMS: - 23% Other frameworks and CMS - 7% .NET - 7% Angular - 7% Django - 7% Flutter - 7% Laravel - 7% NextJS - 7% NodeJS - 7% React - 7% React Native - 7% Ruby on Rails - 7% VueJS - Programming & Scripting: - 21% Other programming & scripting languages - 9% Kotlin - 5% ASP.NET - 5% C# - 5% C++ - 5% Ember.js - 5% HTML5 - 5% Java - 5% JavaScript - 5% PHP - 5% Python - 5% Ruby - 5% SQL - 5% Swift - 5% Typescript - 5% XML - CMS Focus: - 20% Adobe Experience Manager CMS - 20% Drupal CMS - 20% HP CMS - 20% Squarespace CMS - 20% WordPress CMS ### Industries - 25% Other industries - 15% Retail - 15% Telecommunications - 15% Consumer products & services - 15% eCommerce - 15% Manufacturing ### Clients - 65% Small Business (<$10M) - 35% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Digital Media Team offers competitive pricing with a strong value for cost, often exceeding client expectations in campaign performance. Monthly investments range from £2,000 to over £130,000, with clients reporting significant ROAS improvements and effective project management. **Most Common Project Size**: Less than $10,000 based on 20 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Other Digital Marketing: Less than $10,000 based on 8 reviews - Pay Per Click: Less than $10,000 based on 7 reviews - Social Media Marketing: Less than $10,000 based on 6 reviews - Email Marketing: Less than $10,000 based on 4 reviews - Advertising: Less than $10,000 based on 2 reviews - Marketing Strategy: Less than $10,000 based on 2 reviews - Search Engine Optimization: $10,000 to $49,000 based on 2 reviews - Web Development: $10,000 to $49,000 based on 2 reviews - Custom Software Development: Less than $10,000 based on 1 review - Branding: $10,000 to $49,000 based on 1 review - Web Design: $200,000 to $999,999 based on 1 review - Digital Strategy: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Digital Media Team Review Insights Overall Review Rating: 4.7 - Quality: 4.6 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.6 ### Top Mentions - Creative (4 mentions) - Communicative (3 mentions) - Easy to work with (3 mentions) - Exceeds expectations (3 mentions) - Great team (3 mentions) - Timely (3 mentions) - Great project management (2 mentions) - Personable (2 mentions) - Proactive (2 mentions) - Professional (2 mentions) - Receptive (2 mentions) - Results-oriented (2 mentions) - Unique expertise (2 mentions) - Customized support (1 mentions) - Efficient (1 mentions) - Exceptional performance (1 mentions) - Exceptional results (1 mentions) - Helpful (1 mentions) - High-quality work (1 mentions) - Puts the customer first (1 mentions) ### Review Highlights **Effective Email Marketing Strategies** Digital Media Team has been praised for their ability to create effective email marketing strategies. Clients noted improved deliverability and engagement, with reduced workload and better results. Their systematic approach and attention to detail were highly appreciated. **Areas for Improvement in SMM** Some clients reported dissatisfaction with social media marketing outcomes, particularly with low ROAS and poor campaign performance. This suggests a need for improvement in this area. **Responsive and Timely Project Management** Clients consistently highlight Digital Media Team's responsiveness and timely project management. They are known to reply within 24 hours and are willing to accommodate meetings outside regular schedules, ensuring a smooth workflow. **Personal and Engaging Client Relationships** The team at Digital Media Team is noted for their personal approach and ability to listen to client needs. This results in tailored solutions and a sense of care and commitment to the projects they handle. **Comprehensive Digital Marketing Services** Clients appreciate the broad range of services offered by Digital Media Team, including PPC, social media management, and email marketing, providing a one-stop solution for digital marketing needs. **High ROAS Achievements** Several clients report significant improvements in their return on ad spend (ROAS) due to Digital Media Team's efforts, indicating their effectiveness in managing paid social and PPC campaigns. **Proactive Problem-Solving Approach** Digital Media Team is commended for their proactive approach. They regularly suggest improvements and optimizations, demonstrating a strong understanding of client needs and market dynamics. **Communication and Management Challenges** A recurring issue noted by some clients is communication lapses, such as lack of notice when team members are unavailable. This indicates potential areas for improved client communication and management consistency. **High Client Retention and Satisfaction** Despite some challenges, many clients express high satisfaction and intend to continue collaborations with Digital Media Team, citing their professionalism and positive results as key factors. ### Digital Media Team Reviews #### Email Marketing for Supplements & Cosmetics Manufacturer **The Project** - Services: Email Marketing, Marketing Strategy - Project size: Less than $10,000 - Project length: Jan. - June 2024 **Project Summary**: The Digital Media Team helped a supplement and cosmetics manufacturer clean and consolidate their email flows within Klaviyo. They developed a strategy to entangle the flows and filter unengaged subscribers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, BATCH - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 22, 2024 **Feedback Summary**: Digital Media Team delivered a coherent email marketing strategy and built a systematic approach, leading to better email marketing results. The team responded and communicated well via virtual meetings and email. They went above and beyond the project scope and showed genuine care for their client. ""They clearly cared about every client and person they worked with."" **BACKGROUND** Please describe your company and position.I am the Owner of BATCHDescribe what your company does in a single sentence.We have a D2C brand that focuses on delivering high quality plant derived supplements & cosmetics to health conscious consumers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Digital Media Team to accomplish?Clean up & consolidate our rats nest of email flowsIncrease email deliverabilityBuild systematic approach for siphoning out unengaged subscribers over time **SOLUTION** How did you find Digital Media Team?ReferralWhy did you select Digital Media Team over others?Referred to meHow many teammates from Digital Media Team were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.DMT was in charge of auditing our rats nest of email flows within Klaviyo, and responsible for developing a strategy to untangle those flows & make our email marketing more effective in terms of deliverability, conversation rate, and other metrics **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?DMT delivered a coherent strategy for making our email marketing campaigns more effective. They outlined an approach for untangling our mess and for building a systematic approach going forward. With DMT's insights, our email marketing efforts now require only 60% of the work that they did before, and we see better results.Describe their project management. Did they deliver items on time? How did they respond to your needs?DMT was very responsive via email, and took meetings whenever we requestedWhat was your primary form of communication with Digital Media Team?Virtual MeetingWhat did you find most impressive or unique about this company?DMT went above and beyond even though the scope of our project was small. They clearly cared about every client and person they worked with.Are there any areas for improvement or something Digital Media Team could have done differently?I was fully satisfied with DMT --- #### PPC, SMM & Web Design for Men's Clothing Retailer **The Project** - Services: Email Marketing, Pay Per Click, Social Media Marketing, Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Oct. 2021 - Ongoing **Project Summary**: Digital Media Team provides ongoing digital marketing services for a men's clothing retailer. Their tasks range from PPC ads creation and email marketing to web redesign and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, Men's Clothing Retailer - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 1, 2023 **Feedback Summary**: Since working with Digital Media Team, the client has seen improvement in their ROAS. The team is very responsive — they always reply to queries and concerns within 24 hours. Moreover, they consistently adhere to deadlines and deliver high-quality work. They're also skilled at what they do. ""We're impressed with their competency and responsiveness."" **BACKGROUND** Please describe your company and position.I am the Director of an ecommerce companyDescribe what your company does in a single sentence.Cheap mens clothes. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Digital Media Team to accomplish?Digital Marketing **SOLUTION** How did you find Digital Media Team?Clutch SiteWhy did you select Digital Media Team over others?High ratingsAppearance of competencyHow many teammates from Digital Media Team were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Complete paid social (Meta), PPC (Google) and email (Klaviyo) marketing strategy and web design/maintenance for a brand new B2C ecommerce website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Target 5 ROAS across paid social and PPC.Build and grow email marketing strategy.Redesign and tweak website to improve UX and conversion rate.Describe their project management. Did they deliver items on time? How did they respond to your needs?DMT are very responsive. Emails are almost always answered within 24 hours with actual answers, not copy/paste fluff. Even outside of business hours. Items consistently delivered on time and to a high standard. Monthly scheduled meetings with 3-4 people to track progress. More than happy to arrange meetings at short notice outside of this schedule if required.What was your primary form of communication with Digital Media Team?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their competency and responsiveness. Both are rare traits in this industry.Are there any areas for improvement or something Digital Media Team could have done differently?No business is perfect. If I really dig for an answer to this question, in the earlier days our points of contact in some areas did change slightly more frequently than I would have liked (every 4-6 months or so) but this has levelled out the past year or so. Either way, the handovers were smooth, there was never and down time and the level of competency has not declined. --- #### SMM, PPC & Email Marketing for Cosmetics Brand **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: May 2021 - May 2023 **Project Summary**: Digital Media Team provides a cosmetic brand with digital advertising services, including SMM, Google Ads campaigns, and email marketing. They ask for the client's approval before posting the content. **Review Rating**: 2.0 - Quality: 2.5 - Schedule: 2.0 - Cost: 2.5 - Willing to Refer: 0.5 **The Reviewer** Managing Director, Dose of Lashes - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 18, 2022 **Feedback Summary**: Digital Media Team has helped the client boost their Google Ads performance. Though there are recurring issues, they've also delivered decent results in their email marketing campaigns. In contrast, their SMM campaigns have poor outcomes with a 0.89 ROAS and a £2,000 (approx. $2,400 USD) ad spend. ""If you want a company that does everything okay, they're probably acceptable."" **BACKGROUND** Please describe your company and your position there. I'm the Director of an women's eCommerce cosmetics brand. We sell a range of products included false eyelashes, makeup sponges, makeup brushes etc. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We were looking for an agency to help us expand our digital advertising efforts due to our rapid growth which meant I no longer had the time to manage social media ads whilst running the business. We also needed an agency to provide Google Ads and Email Marketing as it wasn't something we were doing at the time. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched on Google and come across DMT with their impressive client list and results. After speaking to them we decided to sign up. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. We went through an onboarding process and then some rounds of signing off content for all services. How many resources from the vendor's team worked with you, and what were their positions? We worked with an Account Manager (who we're not even sure who they are anymore). a PPC Exec, Email exec and a senior social media ads person. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Google ads performance is good, emails is okay but recurring issues. Social Ads results are poor. How effective was the workflow between your team and theirs? Acceptable What did you find most impressive or unique about this company? The company provides almost every service, this may or may not be a positive depending on what you're after. I wouldn't say they're specialists in anything, but if you want a company that does everything okay, they're probably acceptable. Are there any areas for improvement or something they could have done differently? Quite a few - The first would be not having auto-renewing contracts that are 12 months long. I'm from an agency background and I've always found agencies that usually have these terms are ones that can't usually back up their claims with results. Communication is poor sometimes as well - for example our account manager went on holiday (which is completely fine) but we received no notice about this so when the below issue with the facebook ads happened it seemed we were just being passed around by everyone. This is sort of still ongoing as I don't have any who our current Account Manager is, considering the premium price point of this agency I think this could be much better. Next would be social ads performance, their results were extremely poor at a ROAS of 0.89 with £2k spend despite being managed by one of their supposedly expert team. For comparison, we were running the ads ourselves with no prior eCommerce facebook ad experience and were achieving 2+ ROAS at a higher level of spend. Harley who is part of their business development team then attempted to justify this poor performance by "You guys have only been live for 7 days and not given us a chance to optimise anything before turning the ads off." which is complete and utter agency nonsense. As you can tell from initial metrics whether a campaign is going to do any better and a negative ROAS from the offset is shocking. DMT then agreed to terminate this aspect of the contract due to the poor performance. Email marketing - This unfortunately is another service we have had a negative experience with. There has been 2 emails which were failed to be scheduled to be sent during our Black Friday/Cyber Monday sale which is potentially a substantial amount of revenue lost. We then reported this to Ben who provided some compensation for this and we were assured that this hasn't happened before and wouldn't happen again. It is now 18/12/2022 and an email was sent out informing about the last day to order for Christmas despite us saying to not send it out due to all of the delays there are with shipping companies. It really appears with emails it doesn't really matter what you say, DMT will just do whatever they want regardless! This has left us in an extremely difficult position now as we have now had to add DPD back on to our website as a courier to facilitate any orders received from this email being sent out even though they're having delays as well which is going to increase our customer service workload. --- #### PPC Ads for Chai Tea Business **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: Digital Media Team provides ongoing paid advertising services for a chai tea business. This involves repurposing static and non-static content into viable online ads, with the goal of garnering new customers. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Founder & Owner, Chai Tea Business - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2021 **Feedback Summary**: The results of the engagement have been very positive — in fact, Digital Media Team exceeded expectations for one of the key metrics. The team leads an effective workflow by managing tasks efficiently and communicating regularly. They're creative, knowledgeable, and skilled.This review is an update by the client company. The original content is located below the new review. ""Aside from managing our ads, they also help with creating content, which has made things a lot easier for us."" **BACKGROUND** Please describe your company and your position there. I'm the owner of a brand centered around selling authentic Chai. We are an omnichannel business, with retail locations as well as an ecommerce channel. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We were launching an e-commerce store at the end of 2020 with a new lineup of products. We wanted to hit the ground running and acquire new customers. It was just at the beginning of the holiday season so this was an ideal time **SOLUTION** How did you select this vendor and what were the deciding factors? We were recommended DMT by someone in industry. The deciding factors for us were mainly based on our product and if it would be appealing to customers who had not been exposed to our brand. DMT had to understand the brand narrative so their managed ads could push our product well. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. It ultimately involved us sending content such as photos and videos for DMT to repurpose and make into viable ads. Copy was also produced by them, which we had to adjust to ensure the right tone was captured about our product. How many resources from the vendor's team worked with you, and what were their positions? Account Manager, content creator, Paid Search manager, Paid Social manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The result was positive as one of the key metrics exceeded expectations. We now have a matured ecommerce business and DMT still manage our ads till this day. How effective was the workflow between your team and theirs? Regular in-person meetings, followed by a few ad-hoc whenever needed. Generally effective. What did you find most impressive or unique about this company? Aside from managing our ads, they also help with creating content, which has made things a lot easier for us. Communication was also good. Are there any areas for improvement or something they could have done differently? Always areas for improvement, but overall happy. Perhaps being more creative during the slower season, with alternative marketing methods to supplement the online ad campaign. **UPDATED REVIEW** This review was published on January 25, 2021 Gabriel Unger CEO & Co-Founder, Tea Business Food & Beverages 11-50 Employees London, United Kingdom London, United Kingdom (9307) $10,000 to $49,999 Nov 2020 - Ongoing Project summary Digital Media Team heads the social media marketing campaign for a tea business. The project involves using creative assets and media to promote the business and target potential customers. Feedback summary The business owners find Digital Media Team needing improvement on the aspects of communication and on-boarding. The team also needs a more strategic approach when it comes to content collaboration. Overall, the workflow was decent and the goal of increasing the business's online sales was achieved. BACKGROUND Please describe your company and your position there. I am Co-founder/CEO of a tea business. We serve London's finest authentic Chai at our physical locations and have an online business that allows customers to purchase blends to create Chai at home. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Digital Media Team? DMT helped us get the word out about our brew-at-home products that customers could purchase via our website. What were your goals for this project? To increase our online sales by 5-10 times what they were within the first three month of working with DMT. We hit those targets. SOLUTION How did you select Digital Media Team? Combination of searching online and a recommendation from a friend at another company who had a good experience working with DMT. Describe the scope of their work in detail. They basically used our creative assets (videos, photos, brand book) to create targeted ad content for potential customers. What was the team composition? I work directly with them on making sure the ad copy and ads themselves represented us in the best way. They also worked with our in-house designer to make sure the ads looked great. RESULTS & FEEDBACK Can you share any outcomes from the project that demonstrate progress or success? Our online sales jumped massively since working with DMT. How effective was the workflow between your team and theirs? Decent. The on-boarding was not as smooth or clear as I would have liked. Communication about ad spend totals - which is very important - was mishandled. Overall, getting ideas and new campaigns across so Digital Media Team can implement has been smooth. What did you find most impressive about this company? Nice people who answer the phone and work with you to solve problems. Are there any areas for improvement? Help with giving specific advice on content that they think would be good for us. Basically I wish there was a more strategic approach to working with us on content. Star Ratings Overall rating: 4.5 Quality: 4 Cost: 4 Schedule: 4.5 Willing to refer: 4.5 --- #### PPC & Digital Marketing for Blacksmithing Business **The Project** - Services: Other Digital Marketing, Pay Per Click - Project size: Confidential - Project length: November 2021 **Project Summary**: Digital Media Team was hired by a blacksmithing business to handle their PPC initiatives. The team performed a competitive analysis and keyword research, made on-site changes, and created new collateral. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Raven Forge Limited - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 29, 2021 **Feedback Summary**: The client saw an increase in their sales, site traffic, and online rankings, thanks to Digital Media Team's efforts. The reliable team was great at managing expectations and meeting deadlines. Their responsiveness, dedication, and top-notch industry expertise ensured a smooth workflow. ""We really appreciated their follow through and willingness to deliver."" **BACKGROUND** Please describe your company and your position there. We are an epic family-run online business, founded on a deep love of history, fantasy and community. we sell an awesome range of medieval weaponry from swords and axes to locally produced mead. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? we were hosting an epic black Friday deal and wanted to expand our reach, we hired them to provide full PPC sales & advertising to improve our rankings and grow traffic to our existing pages **SOLUTION** How did you select this vendor and what were the deciding factors? we carried out various online searches and interviewed them along with 2 other companies. After hearing their proposal and price point, we felt Sam Awolesi and the team were a perfect fit. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Our engagement began with a discovery phase and we laid out our goals. They helped us with keyword research and performed an analysis of our competitors. From there they made on-site changes and created new collateral with our updated tactics and keywords How many people from the vendor's team worked with you, and what were their positions? We have Harley as the main point of contact and Sam who dealt with all our PPC needs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? since implementing their efforts, we have seen a greater influx of customers. Our site traffic is growing too Describe their project management style, including communication tools and timeliness. sam & Harley have been great at managing our expectations and meeting the deadlines we give them. We mostly use email communications and they're always quick to respond and implement changes What did you find most impressive or unique about this company? Sam & Harleys of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we've had a smooth project. Also we really appreciated their follow through and willingness to deliver Are there any areas for improvement or something they could have done differently? id like it if they came to the table with more ideas. They're great at implementing ours, but a display of more creativity on their end would be nice. --- #### Paid Social Management for Hair Products Retailer **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: Digital Media Team is handling a hair product retailer's paid social management campaign. The team has performed an audit of the client's ad account and set up Google Data Studio to track results. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, LullaBellz - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 4, 2021 **Feedback Summary**: Within a month, the client has seen a 253% increase in their ROAS. Digital Media Team consistently provides updates to establish a seamless workflow. Their creativity and results-oriented approach allow them to effectively target the client's target audience, thus ensuring the project's success. ""We were impressed with the DMT team's creativity and digitally-minded, ROAS-focused skillset."" **BACKGROUND** Please describe your company and your position there. I'm the Head of Marketing for LullaBellz, the market leader in synthetic hair extensions and associated hair products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We were struggling to increase our return on ad spend across social media platforms. We also needed support to utilise the creative assets we had for the relevant platforms, in order to expose new and existing audiences to the 'instant transformations' our products provide. **SOLUTION** How did you select this vendor and what were the deciding factors? Having previously worked with DMT within a previous role, I knew they were experts in their field and knew how to get results. They are also familiar with the fast paced nature of our sector. Describe the project in detail and walk through the stages of the project. Initially we had a kick off meeting, to introduce us to the wider DMT team of designers, execs, copywriters etc. Following on from this, DMT commenced an audit of our ad account and set about setting up a Data Studio to help us see the improvements and results real time. We now have contact from the DMT team daily via emails or promo submissions, as well as weekly/bi-weekly video call catch ups and wider strategy sessions when required. How many resources from the vendor's team worked with you, and what were their positions? We work with directors, account managers, senior social consultants, graphic designers and copywriters. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? ROAS increased 253% in month 1, vs management in-house. Although there are constant challenges with the platform (IOS etc) we've continued to see a significant increase in results since DMT took over the account, making it a more profitable channel for us as a business. How effective was the workflow between your team and theirs? We catch up regularly, often on video calls and emails. What did you find most impressive or unique about this company? We were impressed with the DMT team's creativity and digitally-minded, ROAS-focused skillset. Imagery and video sells our product and DMT ensures this looks great, whilst targeting audiences who work for us. Are there any areas for improvement or something they could have done differently? As a fast paced business, we're sometimes a bit last minute with changes of plans. Usually DMT respond pretty well with that, even though we're aware they like to be planned well in advance (as do we, ideally!) --- #### Digital Marketing for Online Footwear Retailer **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. - Nov. 2021 **Project Summary**: To increase their site traffic, an online footwear retailer hired Digital Media Team to handle their digital marketing efforts. The team set up and managed a series of campaigns across two different platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Online Footwear Retailer - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 29, 2021 **Feedback Summary**: The campaigns performed well and managed to exceed the client's KPIs and ROAS goals, thanks to Digital Media Team. The team collaborated effectively to ensure that their strategy aligned with the client's objectives. They were responsive, timely, and up to date with digital marketing best practices. ""They were very good at keeping up with marketing trends."" **BACKGROUND** Please describe your company and your position there. I'm the owner of an online retail company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We hired DMT to help grow our sales through digital marketing. There goals were to increase traffic to the site. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for a digital marketing agency and decided to work with DMT after a series of meeting. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. After going over our goals for the campaigns, DMT set up a series of campaigns across 2 different platforms. When we saw that these campaigns were performing well we increased spend to ensure all goals were achieved. DMT managed to go beyond these KPIs. How many resources from the vendor's team worked with you, and what were their positions? We worked with an account manager, paid social team and a ppc team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We saw ROAS figures way above what we previously anticipated across all channels. How effective was the workflow between your team and theirs? We had in person meeting twice a month which ensured that we were aligned with there strategy. They have a seamless system to ensure any new campaigns are completed within 24 hours. Phone calls from our account manager ensured that we always understood how are capital was being allocated. What did you find most impressive or unique about this company? Their ability to produce campaigns with a variety of components on short notice. They were very good at keeping up with marketing trends, and they helped us keep up to date with other companies in our industry. Are there any areas for improvement or something they could have done differently? I don't believe there is anything that could have been improved. Our expectations were exceeded across all campaigns run by DMT. --- #### Social Media Marketing for Telecommunications Company **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Apr. 2021 - Ongoing **Project Summary**: Digital Media Team is helping a telecommunications company reach their target audience. They’ve built social media ads and are currently managing the ongoing strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations & Outreach Manager, Number Supermarket - Industry: Telecommunications - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 30, 2021 **Feedback Summary**: In a short time, Digital Media Team’s efforts have already had a positive impact, generating 15–20 leads. They stand out for their personal approach, skills, and ability to provide creative solutions. The team is efficient in their project management, and they always do what they can within budget. ""Tell them your ideas — they’re great at thinking outside the box."" **BACKGROUND** Introduce your business and what you do there. I’m the operations and outreach manager for a telecommunications company. We’ve been established for around seven years. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Media Team? We needed help to reach the right demographic on social media advertising. **SOLUTION** What was the scope of their involvement? Digital Media Team is helping a telecommunications company reach their target audience. They’ve built social media ads and are currently managing the ongoing strategy. What is the team composition? We work with five people. We have a manager, someone on the strategic side, one copywriter, an account handler, and someone from the graphics team. How did you come to work with Digital Media Team? They popped up in my feed. They were a Manchester company, and I’d seen some of the brands that they worked with, so I approached them. It was nice because they’ve worked with some great names, but they were really down-to-earth and approachable. I could speak to them on a personal level. What is the status of this engagement? We started working together around April and went live in May 2021. Since we’ve been able to take away creative assets and reuse them, we don’t have anything going on at the moment. However, we’re still running the ads, so they’re still available for us. Moreover, we’ll definitely go back and use them for more projects. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? So far, we’ve had 15–20 successful leads from the ad we ran, and they’re continuing to come in. Overall, Facebook had worked really well to bring us results. How did Digital Media Team perform from a project management standpoint? They’re great. They monitor our money spend and suggest demographic changes. If we need assets to do our own thing, they produce them. Their team hasn’t left me; they’re still in the background. We usually communicate either by phone or email. What did you find most impressive about them? The personalities in the team and the fact that they listen to you on a bespoke level make them stand out. They’ve got the skills, but they also have a personal approach, which is excellent. Moreover, they never say that they can’t do what we need because there’s a fee attached. Their team always does what they can within budget. Are there any areas they could improve? No, it’s very difficult to name anything they could’ve done differently. Do you have any advice for potential customers? Talk to them. Don’t be afraid to tell them what you need to get out of the project. Digital Media Team will guide you and come up with suggestions that you might not even have thought about. It doesn’t matter how small they are; tell them your ideas — they’re great at thinking outside the box. --- #### PPC Services for Designer Clothing Retailer **The Project** - Services: Other Digital Marketing, Pay Per Click - Project size: Less than $10,000 - Project length: Mar. 2021 - Ongoing **Project Summary**: A designer clothing retailer hired Digital Media Team to handle their social and PPC advertising initiatives. The team has developed and is now implementing social and PPC advertising strategies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Designer Clothing Retailer - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 16, 2021 **Feedback Summary**: Digital Media Team's robust strategies have boosted the client's sales and the number of their returning customers. A data-driven partner, the team constantly improves their strategies based on the results they gather. Their industry expertise allows them to handle the client's marketing needs. ""They cover everything we are looking for and their team is brilliant to work with."" **BACKGROUND** Please describe your company and your position there. I'm the owner of a clothing retailer that sells designer clothing online. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We were wanting to boos sales online using social and ppc advertising. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for digital marketing agencies and DMT stood out to us the most based on impressive previous work with other companies. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Had several calls to discuss the plan and how to go about the different strategies. The team then produced an excellent plan for both social and ppc ads which have been very effective. How many resources from the vendor's team worked with you, and what were their positions? We worked with a project manager, a design manager, a paid social executive, a content writer, a ppc executive, a paid social manager and a ppc manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have seen a large boost in sales and returning customers. Our engagement with customers has improved significantly as well. How effective was the workflow between your team and theirs? We have a monthly catch up to go through the whole account in detail and to see the results and where there can be room for improvement. We also speak with the team regularly when they propose What did you find most impressive or unique about this company? They cover everything we are looking for and their team is brilliant to work with. Are there any areas for improvement or something they could have done differently? No --- #### Social Media Ads & PPC for Online Footwear Retailer **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Feb. 2021 - Ongoing **Project Summary**: Digital Media Team handles the ongoing paid social media ads and PPC efforts of an online footwear retailer. The goal of the collaboration is to help the client increase their online reach and increase ROAS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Online Footwear Retailer - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2021 **Feedback Summary**: Thanks to Digital Media Team, the client was able to observe strong ROAS across all of their accounts. The team contacts bi-weekly call and they use email for their daily communications.  ""They understand our market perfectly and understand exactly what we need and how to achieve our goals."" **BACKGROUND** Please describe your company and your position there. I'm the marketing manager at an online footwear retailer. We sell trend-led women's footwear. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We originally worked with DMT on our paid social both in the UK and US and we have gone onto work with the team across PPC and other areas of paid social. We wanted to amplify our reach and increase our ROAS. **SOLUTION** How did you select this vendor and what were the deciding factors? I had previously worked with DMT and had a great relationship with the team and understand the way that they work and the services that they can offer. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. The team make sure to amplify our activity across both paid social and PPC and report to us weekly on activity. How many resources from the vendor's team worked with you, and what were their positions? We work with multiple people across the team and have 6 key contacts that we speak to on a daily basis from account managers to designers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've seen a strong ROAS across all of our accounts since working with DMT. How effective was the workflow between your team and theirs? We have bi-weekly calls with the team and speak to them over email on a daily basis. What did you find most impressive or unique about this company? They understand our market perfectly and understand exactly what we need and how to achieve our goals. --- #### Custom Software Development for Online Marketing Agency **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Dec. 2020 - Ongoing **Project Summary**: Digital Media Team was hired by an online marketing agency to develop a CRM system on Monday.com. The team is creating a system that is integrable with customer access and data protection. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Online Marketing Agency - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 16, 2021 **Feedback Summary**: Digital Media Team has successfully delivered the system, meeting the client's expectations. A reliable partner, the team provides regular updates and constantly hits deadlines. Their excellent communication and support skills have set them up for a long-term partnership. ""When I needed someone, they were there and always got back to me in a great time." " **BACKGROUND** Please describe your company and your position there. We are an online marketing agency and I am in charge of operations. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? I needed a new editable CRM system, we were using CircleLoop and I discovered Monday.com, DMT helped me create, develop and build all the systems I needed within Monday.com. **SOLUTION** How did you select Digital Media Team and what were the deciding factors? I was helped a lot by streamlining processes and building systems within Monday.com that suited how our company worked,. It all had to be integrable with customer access, and data protection between clients, we were helped with all of this. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. a meeting was held of what we needed, then the building of boards commenced, all using Monday.com, this is a forever changing/developing process while we are growing as a company. How many people from the vendor's team worked with you, and what were their positions? I worked with 2 people, Josh and Ben, they were customer support as far as I am aware. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The fact we now have a system that is working for our current needs means we had a 100% success rate. Describe their project management style, including communication tools and timelines. Constant communication is key, always keeping me up to date with their progress and hitting deadlines for when we needed them live was achieved brilliantly. What did you find most impressive or unique about this company? The personal service, when I needed someone, they were there and always got back to me in a great time. Are there any areas for improvement or something they could have done differently? To be honest, no, I couldn't fault them... --- #### Paid Social Strategy & Design for Clothing Retailer **The Project** - Services: Social Media Marketing - Project size: $200,000 to $999,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: Digital Media Team provides ongoing paid social strategy and design for a clothing retailer. The team's task is to help the client launch their brand and make sure to maximize sales and leads opportunities. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 0.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital, Yours Clothing - Industry: Retail - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 6, 2021 **Feedback Summary**: Digital Media Team continues to exceed the client's expectations with their services. The team is quick to learn and their process is working effectively. They are great to work with. ""The most impressive thing is they know their stuff and just get on and do it." " **BACKGROUND** Please describe your company and your position there. I am the Head of Digital responsible for group sales of over £100m and budgets of over £10m per annum. I’ve involved in all decision making with the ecommerce and marketing strategy. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? Hired Digital Media Team to help launch the digital media strategy for a multi million pound business that we had acquired a couple of months previously. We needed their expertise to help launch the brand during peak and ensure we maximised our sales opportunities and captured new customers. What were your goals for this project? Firstly to get Live and to have sales coming in whilst only giving them a week to turnaround. Then to deliver a minimum return of 4:1. Both of which were achieved **SOLUTION** How did you select Digital Media Team? We had an existing agency but chose not to continue with them as was far more impressed with Digital Media Team’s proposal and strategy. Describe the scope of their work in detail. Build the paid search strategy and manage a significant budget, delivering a roas of over 5:1 whilst attracting new customers and building the brand. What was the team composition? We have 6 to 8 people involved in the account, it’s fully supported with expertise in everything we need. Many agencies lack this hands on experience, DMT get on with it and get stuff done - quickly and effectively. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The results far exceeded our expectations and 6 months later we are still with them as well as adding more accounts to the How effective was the workflow between your team and theirs? It’s been great. We have a relatively young and inexperienced team that are quick to learn. DMT have been great for them to work with and the process is working brilliantly What did you find most impressive about this company? The most impressive thing is they know their stuff and just get on and do it. They are creative and can do the work, not reliant on instructions, they will tell you what needs to be done. Exactly what you want from an agency Are there any areas for improvement? Not from what we expect from them. They could add more expertise into their team and branch out into other services --- #### Marketing and PPC for Women's Apparel Company **The Project** - Services: Other Digital Marketing, Pay Per Click, Social Media Marketing - Project size: Confidential - Project length: June 2019 - Ongoing **Project Summary**: A retailer hired Digital Media Team to improve their PPC on Google Shopping and social media campaigns across Instagram and Facebook. They manage three PPC accounts and three social media marketing accounts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior PR Manager, Women's Wear Retailer - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 18, 2020 **Feedback Summary**: The team at Digital Media Team provides excellent work, consistently delivering stellar numbers. They understand the brand and the market the retailer is operating in, making their campaigns successful. They're also friendly, easy to work with, and communicative. ""We are all really happy with the numbers that they provide for us." " **BACKGROUND** Introduce your business and what you do there. We are a women’s wear and occasion wear retailer based in the UK. I am the senior PR and communications manager. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Media Team? The challenge was to improve our paid social media and PPC campaigns. **SOLUTION** What was the scope of their involvement? DMT works with us on a monthly basis to provide all the paid social and marketing campaigns across Instagram and Facebook, and then also on the PPC side, they work with us on all of our Google shopping campaigns. We grow our targets each month that they have to work towards. We actually have three accounts. We have a UK store, an EU store, and a US store that serves our international customer base. They manage each account; three on the paid social side and three on the PPC side on Facebook and Google. We have worked with them for a few years now and they know the brand quite well. We have had monthly meetings and calls with them to explain who our target audience is, who we want them to be targeting, who our competitors are. They do questionnaires with us about who our competitors are, the brands that we want to sort of replicate, and the customer base that we want to go for. We create all the content in-house and they post it for us. What is the team composition? There are at least six people that have work on our project. How did you come to work with Digital Media Team? I think they were recommended to us by another brand. They got in touch with us to give us a review on our current services with our previous agency and they did an audit for us. We saw the position with them and what they could bring to the table for us, so we decided to move our services over to them. What is the status of this engagement? We have worked with them for at least the last 18 months and it is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They send over weekly and monthly reporting to us. We are all really happy with the numbers that they provide for us. They truly understand the brand and truly understand the market that we want. We are occasion wear, so we are a little bit more luxury, and they target according to that. How did Digital Media Team perform from a project management standpoint? They have a submission form that we use when we are submitting our campaigns with them and then they get back to us over email. What did you find most impressive about them? They are a really friendly and easy to work with team. They really understand the brand and they explain what is working well and what isn’t working well and give us feedback on campaigns and what we can do differently. Are there any areas they could improve? No, we have been really happy throughout the campaign. Do you have any advice for potential customers? We keep them informed and give them as much information about the brand as possible so that they can truly understand our goals and what we expect from the account. --- #### Digital Marketing for Clothing & Accessories Brand **The Project** - Services: Advertising, Digital Strategy, Other Digital Marketing - Project size: Confidential - Project length: July 2020 - Ongoing **Project Summary**: Digital Media Team oversees all the online marketing campaigns and efforts of a clothing and accessories brand. The stakeholders want to establish a brand identity that would help them stand out in the market. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Executive, justyouroutfit.com - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 16, 2020 **Feedback Summary**: The engagement is going well. Digital Media Team is helping the client reach their sales growth targets. The strong communication skills of the team enable the project to run smoothly. ""They are really good and we want to continue working with them to help our business further." " **BACKGROUND** Please describe your company and your position there. I am the Digital Marketing Manager at a fast fashion brand located in Manchester, UK. Our company has about 40 employees and we ship clothing and accessories globally. I oversee our digital communication, products and build relationships. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We were looking to build a national brand identity for our company. We didn’t have much in-house experience in advertising. We decided to outsource this and that’s how we came into contact with Digital Media Team. What were your goals for this project? We wanted to increase sales and become a household name in Manchester. In doing so, we were looking to create an approachable advertising campaign that had a broad reach. The campaign needed to be catered to our industry. **SOLUTION** How did you select Digital Media Team? Our team searched online for ad agencies within the Manchester area. We looked at case studies and Digital Media Team seemed to be the perfect fit for what we were looking for. Describe the scope of their work in detail. They have been able to run our paid social and paid search ads as well as running ads through Facebook, Instagram and Google. What was the team composition? A lot of communication has been made regarding changes to our strategy. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have been aiming towards a sales goal and this month is when we believe we will achieve this! How effective was the workflow between your team and theirs? Communication is strong with our brand reps, we are able to communicate our visions and they are able to mirror them well. What did you find most impressive about this company? They are really good and we want to continue working with them to help our business further. Are there any areas for improvement? No they're great with communication and design. --- #### Digital Advertising & PPC for Children's Clothing Brand **The Project** - Services: Pay Per Click, Social Media Marketing - Project size: Less than $10,000 - Project length: Aug. 2020 - Ongoing **Project Summary**: Digital Media Team serves as the ongoing digital marketing and PPC partner for a children's clothing brand. They run ads on Google and Facebook as well as engage target audiences through email outreach. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Kultkid - Industry: Retail - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2020 **Feedback Summary**: Even early into their relationship, the team generated a 500% ROI through their advertisements. Their attention to detail, flexibility in detecting the right target audiences, and commitment to quick response times boded well for a seamless long-term collaboration. ""Their communication far exceeds that of other vendors I've worked with." " **BACKGROUND** Introduce your business and what you do there. I’m the director at KultKid, which is a children’s clothing brand that was started almost a year ago. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Media Team? We needed to have some digital advertising and PPC done to help grow the brand. **SOLUTION** What was the scope of their involvement? They handled PPC on Facebook and Google. They did target campaigns to remind customers of our products us as well as email marketing to reach new customers. What is the team composition? The team includes a project manager as well as people to manage Facebook ads, Google PPC campaigns, and email marketing. How did you come to work with Digital Media Team? I found them through a Google search. When I spoke with them, and heard some of their clients, I knew they had a good track record and wanted to work with them.  How much have you invested with them? We spent between £2,000–£2,500 each month (approximately $2,200–$2,800 USD). What is the status of this engagement? We started working together in August 2020, and it’s an ongoing project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We saw a 500% ROI in the first month of collaborating. We're still working out the target demographic and expect ads to scale much more quickly once that’s sorted out. We haven’t seen much increase on Google yet, but we have to take COVID-19 into consideration. How did Digital Media Team perform from a project management standpoint? They’re extremely responsive, answering emails within 20 minutes.  What did you find most impressive about them? Their communication far exceeds that of other vendors I've worked with. Are there any areas they could improve? I’m not seeing huge growth on Google, but I don’t know of anything they’re doing wrong to cause that. It is hard to know this early on. Do you have any advice for potential customers? Stay on top of emails. There are several people in the team who will request approvals. If you don’t respond quickly, it can cause delays. --- #### Facebook & Google Ads, SEO for Low-Fat Cheese Company **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Oct. 2018 - Ongoing **Project Summary**: Digital Media Team has created and spearheaded Google and Facebook ads for a low-fat cheese product company. They’ve also streamlined the client’s site content to make it SEO-friendly. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Social Media Brand Executive, Eatlean Cheese - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 15, 2020 **Feedback Summary**: The client has enjoyed a high ROAS, thanks to Digital Media Team’s efforts. Both user impressions and client retention have seen high numbers. Their team is both proactive and reactive; they manage the performance dashboard well and are immediately receptive to any necessary changes. "“You can tell that they’re quite passionate about our brand.” " **BACKGROUND** Introduce your business and what you do there. I’m the social media executive at Eatlean Cheese, which makes low-fat and high-protein cheese. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Media Team? We engaged Digital Media Team to increase our brand exposure. As a startup, we’re trying to raise awareness about our product as a viable alternative to full-fat cheddar. **SOLUTION** What was the scope of their involvement? Their team has created and managed our Facebook ads. We’ll let them know of promotions and new product launches, and we’ll work together to determine what audience we’re targeting (lactose-free consumers or general cheese lovers, for example). They’ll then created the targeted ad. They’ve targeted the weight loss community as well as Germany, which happens to be one of our biggest-growing foreign markets. They’ve even created videos from collected testimonials to use as ads. They also manage our Google ads and SEO to ensure that we’re positioned at the highest ranks for keywords like “high protein cheese.” They’ve worked alongside us to ensure that our site content is similarly optimized for keyword performance. We have a meeting with them every week, and they’ll fill out a dashboard that we created. It outlines our ROAS (return on ad spend). We also review the number of impressions and site traffic we get. What is the team composition? I’d say that we work with around 8 teammates in total. We have one account manager. There are teammates that work on Google Ads and others that work with Facebook. How did you come to work with Digital Media Team? Their company was a recommendation from the person who created our website. How much have you invested with them? We’ve spent between $130,000 to $200,000 over the year. What is the status of this engagement? We began working together in October 2019 and have an ongoing relationship. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Upon looking at our ROAS, we decided to increase our budget since we were doing so well. We’ve been pleased with the numbers we’ve been seeing, particularly pertaining to customer retention and impressions. How did Digital Media Team perform from a project management standpoint? They’re very good. They’re both proactive and reactive, depending on the situation. They manage the weekly dashboard well. We have weekly calls with them, and they’re always receptive to any changes we want to make. They recently switched to a system based around a customer support email, and they’ve been very quick to get back to any email we send. What did you find most impressive about them? They actually love our product, so we’re constantly sending them cheeses to try. You can tell that they’re quite passionate about our brand and the products themselves. We’ve appreciated that sense of passion. Are there any areas they could improve? No, there’s nothing that hasn’t already been resolved. When we first started, we weren’t completely satisfied with their creative output, but they changed a few things. Now, we’re very happy with the visual elements they delivered for us. Do you have any advice for potential customers? Make sure to maintain constant communication. --- #### Email Marketing for Tattoo & Beauty Supplies Company **The Project** - Services: Email Marketing - Project size: Less than $10,000 - Project length: Jan. 2025 - Jan. 2026 **Project Summary**: Digital Media Team set up 10 e-commerce flows for a tattoo and beauty supplies company. The team worked with a complex Magento setup. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing Planning, Nexus Brands Group - Industry: Beauty - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Feb 18, 2026 **Feedback Summary**: Digital Media Team successfully delivered the flows, meeting expectations. The team was efficient, and the client was generally the hold-up. The client described the team as calm, in control, and always happy to help. ""They did an excellent job."" **BACKGROUND** Please describe your company and position.I am the Head of Marketing Planning, Global Tattoo & Beauty of Nexus Brands GroupDescribe what your company does in a single sentence.Ecomm and wholesale for tattoo and beauty supplies.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Digital Media Team to accomplish?Set-up a series of flows from scratch for a multi-lingual brand. **SOLUTION** How did you find Digital Media Team?ReferralWhy did you select Digital Media Team over others?Referred to meHow many teammates from Digital Media Team were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.10 flows for a multi-lingual brand with a complex Magento set-up. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Working flows. Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes - really efficient. We were generally the hold-up. What was your primary form of communication with Digital Media Team?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Working with Tim - he was calm and in control, and always happy to help. Are there any areas for improvement or something Digital Media Team could have done differently?No. They did an excellent job.  --- #### Branding, Web Development & Marketing for Healthcare Company **The Project** - Services: Branding, Marketing Strategy, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - July 2024 **Project Summary**: A healthcare company hired Digital Media Team to provide branding, web development, design, and marketing services. The team was responsible for creating the client's Shopify site. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Executive, The Family Health Group - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 22, 2024 **Feedback Summary**: Digital Media Team provided the client with an unprofessional, buggy site. The team failed to stick to the project's timeline, didn't perform QA to ensure the website worked, and ultimately failed to deliver a cost breakdown. Moreover, the team outsourced the client's website development. ""They never stick to the completion date."" **BACKGROUND** Please describe your company and position.I am an executive for The Family Health GroupDescribe what your company does in a single sentence.Healthcare company  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Digital Media Team to accomplish?Digital Marketing StrategyWebsite SolutionSocial Media **SOLUTION** How did you find Digital Media Team?ReferralWhy did you select Digital Media Team over others?Referred to meHow many teammates from Digital Media Team were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website Development, Branding, Marketing **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our experience with Digital Marketing Team (DMT) has been nothing short of disastrous. They promised a complete website and a comprehensive digital marketing strategy but delivered an unprofessional, buggy site with numerous issues. They advised us to use Shopify, claiming a strong relationship with their account manager. However, months later, Shopify informed us that our business type wasn't supported on their platform.While it's true that we requested some changes during the development process, this is common when building a new brand and should not have led to the problems we faced. Additionally, DMT came up with a brand name that is already used by a dating site, showing a complete lack of research and originality.Ben from DMT apologized and promised to fix the issues within two weeks. Four weeks later, the site was handed over with multiple faults, clearly unchecked. Ben admitted the site was developed by a third party, likely abroad, and promised a meeting the next day, which never happened. When I followed up, he ended the conversation abruptly, stating he was too busy.Days later, he conducted a terrible run-through with further fixes needed. Despite my repeated attempts to speak with him, another week has passed with no returned calls. He is apparently too busy. I paid their invoice and requested a breakdown of costs, but have yet to receive anything.Avoid DMT at all costs. Their lack of professionalism and accountability is astounding.Describe their project management. Did they deliver items on time? How did they respond to your needs?It was terrible, delays and wrong advise givenWhat was your primary form of communication with Digital Media Team?In-Person MeetingWhat did you find most impressive or unique about this company?They outsourced by website build when they told me they would develop itAre there any areas for improvement or something Digital Media Team could have done differently?They never stick to the completion date. --- #### Email Template & Campaign Implementation for Vape Shop **The Project** - Services: Email Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2022 - July 2023 **Project Summary**: A vape shop hired Digital Media Team to create a compelling and engaging email template. The team also communicated with the client's customer list and worked on improving their email capture success rates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, Vape Shop - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 28, 2023 **Feedback Summary**: Digital Media Team delivered great work. The team managed the engagement effectively, and their attention to detail stood out. Moreover, their impeccable understanding of the client's audience was impressive. They were willing to go above and beyond and had a proactive approach to problem-solving. ""Their project management, creativity, attention to detail, and understanding of our audience were impeccable."" **BACKGROUND** Please describe your company and position.I am the Head of Marketing of an e-commerce companyDescribe what your company does in a single sentence.UK vape shop and guide to smoke-free living. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Digital Media Team to accomplish?Increase revenueIncrease volumeIncrease retention **SOLUTION** How did you find Digital Media Team?ReferralWhy did you select Digital Media Team over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Digital Media Team were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To bring the brand to life through email by creating a compelling and engaging email template, regularly communicate with engaged customer list, and encourage email capture to increase our customer base. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Email engagement, email capture, and tracked revenue from the channel.Describe their project management. Did they deliver items on time? How did they respond to your needs?I couldn't recommend Jamie, Elliot, and Ollie highly enough. Their project management, creativity, attention to detail, and understanding of our audience was impeccable, and most importantly, they were fun and very easy to work with.What was your primary form of communication with Digital Media Team?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their willingness to go the extra mile to really understand our brand, industry, and target audience personas. Their proactive approach to problem-solving and optimisation was also evident throughout the relationship, regularly suggesting improvements to targeting, content, and campaigns.Are there any areas for improvement or something Digital Media Team could have done differently?No, DMT went above and beyond. Couldn't have asked for more. --- #### PPC Services for Fashion Brand **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Apr. 2021 - Ongoing **Project Summary**: Digital Media Team provides PPC services for a fashion brand. Their platforms include Facebook and Instagram.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Mars the Label - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 29, 2021 **Feedback Summary**: Digital Media Team has gained an average of 4:8 ROAs for the client. They participate in biweekly meetings, which the client has enjoyed, thanks to their pleasing attitudes. So far, the client sees no area of improvement. ""They're a lovely team. They're easy to talk to and work with."" **BACKGROUND** Please describe your company and your position there. Mars the label is a fashion brand online. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team, and what were your goals? We hired DMT to do our paid social online. **SOLUTION** How did you select this vendor and what were the deciding factors? We had a zoom call chat, I was initially looking to hire someone in house but DMT offered way more services for the same price I would've hired someone personally to do it. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Paid socials ads on facebook and instagram. How many resources from the vendor's team worked with you, and what were their positions? 6, we have everyone from content creator, copy writer, ads manager, account manager etc, **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have received roas every month on average of 7/8 with a google analytics roas of 4, which is really good. How effective was the workflow between your team and theirs? really good, we jump on bi-weekly calls. What did you find most impressive or unique about this company? Everything. They're a lovely team. They're easy to talk to and work with. Are there any areas for improvement or something they could have done differently? no. --- #### PPC Services for Accounting Firm **The Project** - Services: Other Digital Marketing, Pay Per Click - Project size: Less than $10,000 - Project length: June 2020 - June 2021 **Project Summary**: Looking to generate brand awareness and drive traffic to their site, an accounting firm hired Digital Media Team to create and run their PPC ads.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Accountant, Accounting Firm - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Sep 24, 2021 **Feedback Summary**: The engagement led to a significant increase in website traffic along with an influx of monthly inquiries. Digital Media Team followed a smooth workflow, communicated clearly, and managed all tasks effectively. They also utilized the latest industry practices to ensure satisfactory results. ""They were so in tune with the latest digital marketing trends and news, making us feel we were in safe hands."" **BACKGROUND** Please describe your company and your position there. I'm an accountant for an accountancy practice that specialises in growing advises it's clients on all things financial **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We were looking to grow our brand awareness and increase traffic to our website. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking online for digital marketing agencies in Manchester and DMT were highly recommended. Describe the project in detail and walk through the stages of the project. We had an initial sit down with the sales team to discuss our goals and find out how they could meet them. After the point of signing, we entered a very smooth onboarding process with Josh, our account manager, who helped us ensure all our accounts were ready to advertise from. After that, the team put together our ads, sent them for approval and we were live within less than 10 days. How many resources from the vendor's team worked with you, and what were their positions? I worked with the sales team initially, then Josh, then I had a point of contact from each position. I enjoyed the fact that I could contact any of these individuals by email at any time. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We've seen growth in site traffic and the number of enquiries we receive per month. How effective was the workflow between your team and theirs? Very effective. After we explained what we wanted to focus on, the team went off and worked their magic. The communication was very smooth between both parties, so we were live very quickly. What did you find most impressive or unique about this company? They were so in tune with the latest digital marketing trends and news, making us feel we were in safe hands. Are there any areas for improvement or something they could have done differently? Not that I can think of. --- #### Digital Marketing for Wholesale Fashion Agency **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. 2021 - Ongoing **Project Summary**: Digital Media Team handles the digital marketing of a wholesale fashion agency. They are responsible for the client's paid digital media activity's maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CCO, Wholesale Agency - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Apr 14, 2021 **Feedback Summary**: Digital Media Team put in extra efforts to help the client face several difficulties during the project's progress. Overall, their workflow was highly effective. ""They care about getting us up and running in the correct manner, which will lead to commercial success." " **BACKGROUND** Please describe your company and your position there. Chief Customer Officer of Stratton Brandhouse Ltd **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? DMT look after the digital marketing/performance marketing activity for all our brands What were your goals for this project? Get up and running and start to execute the digital spending **SOLUTION** How did you select Digital Media Team? Referral Describe the scope of their work in detail. Creation and maintenance of our paid digital media activity What was the team composition? From Managing Director through to day-to-day executives **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? DMT have gone above and beyond to help us get set up, despite some bumps in the road. Josh especially has been on hand outside of working hours and gone beyond normal SLAs for us. How effective was the workflow between your team and theirs? Very effective to date What did you find most impressive about this company? They care about getting us up and running in the correct manner, which will lead to commercial success. Are there any areas for improvement? None to date --- #### Digital Marketing for Hand-Made Skincare Company **The Project** - Services: Advertising - Project size: $200,000 to $999,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: A hand-made skincare company hired Digital Media Team to help with their digital marketing efforts. The goal is to help the client increase their brand awareness, sales, and profits. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Owner, The Edinburgh Natural Skincare Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 25, 2021 **Feedback Summary**: Digital Media Team provides a high-level of insight and commitment to the project. The client continues to report an increase in their brand awareness ever since the engagement started. Their workflow is effective and they are a good team to work with. ""They seem genuinely interested in our company and of the successful implementation of our project." " **BACKGROUND** Please describe your company and your position there. I'm the owner of The Edinburgh Natural Skincare Company. We manufacture, retail and export a 100% natural, hand-made skincare range. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We hired DMT to increase our sales and profits. What were your goals for this project? Increased brand awareness, sales and profits **SOLUTION** How did you select Digital Media Team? We saw them on Linkedin and contacted them directly Describe the scope of their work in detail. They are writing ad copy, facebook campaigns, ppc campaigns and are advising on digital marketing strategy What was the team composition? There is a full team of highly capable individuals working on our project **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? There seems to be a high level of insight and commitment to our project. There is a definite increase in brand awareness. We are confident in the abilities of the team at DMT. How effective was the workflow between your team and theirs? Very effective workflow. What did you find most impressive about this company? There's a good level of intelligence and confidence in this team. They seem genuinely interested in our company and of the successful implementation of our project. They're a very good team to work with Are there any areas for improvement? Nothing that springs to mind. --- #### Social Media Advertising for Online Photo Printing Service **The Project** - Services: Advertising - Project size: Less than $10,000 - Project length: Jan. 2019 - Ongoing **Project Summary**: Digital Media Team provides ongoing social media advertising for an online photo printing services company. The goal is to boost the client's sales through Facebook and Instagram advertising. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Online Photo Printing Service - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 25, 2021 **Feedback Summary**: Digital Media Team helps in significantly growing the client's business through the ROAS they achieved. Their workflow is great throughout the engagament. ""The results and communications amazed us." " **BACKGROUND** Please describe your company and your position there. Hi am the founder of Online Photo Printing service **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We were looking for someone to boost our sales through Facebook and Instagram marketing. What were your goals for this project? We already had some ads running but they weren't performing correctly, the return on ad spend was low so we were looking for some help to improve the efficiency of the ads. **SOLUTION** How did you select Digital Media Team? We wanted to work with a team who was local and who we could develop a relationship with. We say DMT at a local event and began our relationship from there. Describe the scope of their work in detail. We discussed our objectives and the creative style of the business and DMT got to work What was the team composition? I initially worked closely with Matt and now work with many members of the team, mainly Lewis, India and Hannah. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The ROAS objectives that we set were achieved and DMT helped us to significantly grow the business. How effective was the workflow between your team and theirs? The workflow works well, we complete a paid advertising from and the system for promotions is set in place. What did you find most impressive about this company? The results and communications amazed us. Are there any areas for improvement? no all good! --- #### PPC & Paid Social Media Campaigns for Luxury Streetwear Firm **The Project** - Services: Pay Per Click, Social Media Marketing - Project size: Less than $10,000 - Project length: Oct. 2019 - Ongoing **Project Summary**: Digital Media Team manages a luxury streetwear brand's paid social media and Google PPC campaigns. The end goal is to boost the brand's online sales and enhance ROAS from paid advertising efforts.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Director, Only The Blind - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2020 **Feedback Summary**: Digital Media Team's work has resulted in an increase in the client's online sales. They have several departments examining the various aspects of the company's ads. As a result,  the client lauds their professionalism, leading to an ongoing collaboration. ""They have a good workflow and are very efficient to work with." " **BACKGROUND** Please describe your company and your position there. I am the Owner & Director of London based Premium Luxury Streetwear brand Only The Blind. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Media Team? We were looking for an experienced agency to handle our Paid Social Media Campaigns and Google PPC Campaigns who are able to fully run the campaigns and optimise them to a level higher than we were able to achieve in-house. What were your goals for this project? We wanted to increase online sales for the brand as well as improve the ROAS we were achieving from paid advertising ourselves. **SOLUTION** How did you select Digital Media Team? We worked with another agency previously and weren't getting results we desired and we decided to go with DMT due to their professional approach to the task and previous track record with other brands. Describe the scope of their work in detail. DMT provides us full management of our paid marketing campaigns for social and Google by both providing copy text for them, designing adverts and optimising all the ads to different target audiences etc based off their knowledge. What was the team composition? Multiple team members oversee different aspects of the campaigns and we also have one central point of contact as well. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our sales have increased considerably online as a result of moving to DMT for our online marketing management. How effective was the workflow between your team and theirs? They have a good workflow and are very efficient to work with. What did you find most impressive about this company? The professionalism of the organisation with multiple departments looking after different aspects of the ads. --- ## Portfolio & Awards ### LSH Auto/Mercedes-Benz We worked with LSH Auto/Mercedes-Benz, helping them to improve their social media presence. In addition to improving the on-page content, the client also wished to increase inbound enquiries, increase footfall to the sites, generate test drives and, ultimately, sell cars. We generated an average of 160 leads per branch per month with a 40% conversion rate. ### Musclefood We provide paid social services for MuscleFood - an online fitness food delivery retailer. Our team has helped scale their account to around £300k spend per month across Facebook & Instagram.   ### PPC and Paid Social for a high protein food company We have worked with Eatlean Foods since 2018, helping them market to a competitive market.  After introducing Eatlean to social advertising and overcoming the initial hurdle of convincing consumers to purchase cheese online, we’ve managed to hit a ROAS of 6 and are continually changing people’s perspective of buying cheese from a brand website. Since taking over the account we have increased purchases by 354%, increased reach by 82% and dropped CPM by 77%. Our relationship keeps growing stronger, and we're excited for what the future brings.  ### The Couture Club - PPC & Paid Social Within just a couple of months the client’s advertising accounts were outperforming their previous results. We had soon grown them to be hitting an average ROAS of £35, this was a 66% increase in return on investment and a 50% increase in revenue. To summarise: – Doubled weekly transactions  – Increased ROAS by 98% – Decreased cost per purchase by 58% – Sales increased by 102% – Decreased CPMs 34%. For PPC: Cost (+48%), Conversions (+297%), Revenue (+251%), ROAS (+137%). We took a very basic account set-up to the next level. To achieve the revenue increase YoY we pushed a high proportion of budget into Google’s Shopping platform whilst making unprofitable search campaigns a thing of the past. Additional Display activity was introduced through Google’s Smart Shopping platform to retarget previous visitors and capitalise on the additional touch points required to complete the customer journey.    ### Lavish Alice - Paid Social + PPC Our initial Black Friday campaign with the client was a huge success. By optimising the campaigns correctly, we managed to increase efficiency whilst also experimenting with new strategies. The results were fantastic: – Scaled budgets by 1500%  – Increased ROAS by 27% – Introduced the brand into 5 different territories and smashed it – Increased transactions by 1323% – 2000% increase in sessions   ### Boot Buddy - Paid Social, PPC, Email Marketing We have been working for Dragons Den winner Boot Buddy for around a year now, offering paid social, PPC and email marketing to an international audience.  The initial results for Boot Buddy have been strong despite the tough circumstances. After a few months of service, with the end of lockdown on the horizon, we have generated an average ROAS of 4.87 on Google and 3.78 on paid social.   ### Project with Femme Luxe ### Project with Forever Unique ### Project with DeMellier London ### Project with Missy Empire ### Shopify Build For Trampoline Park Our web development team built a new Shopify store for client Fun Arena using Webflow. The project was completed in a timely manner and the client has seen fantastic results from paid advertising since the new site has been launched, generating over £98k in revenue during the first full month of the new site usage. ### Missy Empire Missy Empire is a large women's fast fashion retailer with a huge online presence. DMT and Missy Empire began working together in 2021, initially focusing on paid social and PPC. The initial results have been fantastic - DMT have increased ROAS by 12%, increased PPC conversions by 55%, increased revenue by 74% and scaled up spend by 55%. ### Industry Recognitions - Best Winback or Sunset Flow - Klaviyo Klicks Award - Best Advertising Agency in Manchester 2024 - Google Premier Partners 2024 - Google Premier Partners 2023 - Premium Meta Business Partners - Google Premier Partners 2022 ## Key Clients - Missy Empire ## Packages ## About the Team ### Our Story Digital Media Team is a global digital agency built for ambitious brands that want measurable growth. We combine strategy, creative and performance marketing under one roof, delivering campaigns that scale across paid media, social, email, web and beyond. Trusted by leading global brands and driven by honesty, innovation and results, we build long-term partnerships that turn marketing investment into sustainable business growth. We are Manchester proud, inspired by progress. Driven by results.  ## Locations (1) ### Manchester, England (Headquarters) - Bauhaus Ground Floor 1, 27 Quay Street, Manchester - Manchester M3 3GY - England - 31 - 40 employees - Phone: +448008089980 ## Contact Digital Media Team [Send a message](https://clutch.co/profile/digital-media-team) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/digital-media-team) - [Facebook](https://www.facebook.com/digitalmediateam) - [X](https://twitter.com/digitalmediatm)