Digital Guider

BACKGROUND

Please describe your company and position.

I am the CFO of PPE Innovations LLC

Describe what your company does in a single sentence.

PPE Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Gain Customers
• Sell Products
• Gain Customer Trust

SOLUTION

How did you find Digital Guider?

Referral

Why did you select Digital Guider over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Amy Jenner and the Digital Guider team has been an outstanding experience from start to finish. Amy took the time to fully understand our vision and seamlessly aligned with our goals. She carefully listened to our direction and incorporated the exact keywords and phrases we wanted to highlight, which had a direct impact on boosting our SEO to the top of the market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Amy and Digital Guider, we’ve seen significant growth in visibility, engagement, and overall brand strength. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration felt smooth, efficient, and always focused on delivering results.

What was your primary form of communication with Digital Guider?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Amy’s professionalism, patience, and dedication. She not only followed our instructions but also provided valuable insights and strategies that amplified our online presence far beyond expectations.

Are there any areas for improvement or something Digital Guider could have done differently?

I highly recommend working with Amy if you are looking for someone who combines expertise with genuine care for her clients’ success.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a packaging company 

Describe what your company does in a single sentence.

We sell packaging for cosmetic, skincare and cannabis industries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Increase keyword Ranking
• Increase website traffic
• Increase website ranking

SOLUTION

How did you find Digital Guider?

They reached out to us

Why did you select Digital Guider over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Guider has been working on our website for 5 months, and we have had a great experience with them, especially with Elsa. She manages our SEO project, and whenever we have a question, she is very responsible and proactive in replying to our emails and solving problems. We’ve seen increased traffic, and our website is now more visible on Google. Overall, I would highly recommend Digital Guider as they meet our expectation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each month, the SEO report on keyword rankings and the website analysis report show the click-through rate, number of views, and other metrics to assess performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elsa is the project manager and she is very proactive to implmenting the SEO strategy. She delivers projects on time for us to review and correct the works until we satisify. 

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy communication, fast response, and values customer feedback.

Are there any areas for improvement or something Digital Guider could have done differently?

Not on top of my head, they did a pretty great job.

BACKGROUND

Please describe your company and position.

I am the author of James Barton Books

Describe what your company does in a single sentence.

author spiritual books and facilitate Gospel outreach

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Improve the SEO for my website

SOLUTION

How did you find Digital Guider?

e-mail solicitation

Why did you select Digital Guider over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Iimprove SEO for my website JamesBartonBooks.ca to be an effecitve marketing tool for my new book "Christian Compass." 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They meet with me monthly to review the progress they are making to promote my web site through SEO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The continually communicate with me to develop tools that will enhance the useful ness and SEO of the web site.

What was your primary form of communication with Digital Guider?

Email or Messaging App

What did you find most impressive or unique about this company?

The measurable results of their work demonstrate increased traffic on my website JamesBartonBooks.ca

Are there any areas for improvement or something Digital Guider could have done differently?

I find it challenging at times to keep up with providing them the blogs necessary to create fressh Search engine metatags, while i am currently in the final stage of launching my book that tha web site is designed to promote. Yet, I cannot blame them for what they need from me to do the job I hired them to do. I rather doubt much can be done about that.
I would ike them to explain the proces more in the early phases of their work. SEO is not a world I know, which is why I sought their help, but they could educate their clients better about how the process works and how muh of that invovolves the client's participation. 

BACKGROUND

Please describe your company and position.

 I am the Psychologist of a healthcare company 

Describe what your company does in a single sentence.

Outpatient individual counseling and psychotherapy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?
SEO to rank on Google

SOLUTION

How did you find Digital Guider?

• Online Search
• Contacted me.

Why did you select Digital Guider over others?

Good free consultation experience and felt confident they could help achieve my goals.

How many teammates from Digital Guider were assigned to this project?

1 Project Manager supervising various teams.

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO for new start up solo practitioner professional services virtual/remote telehealth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kristy Miller is the one who got me set up working with Onix and she was extremely professional, knowledgeable and courteous as well. Since there is no contract, I thought they would try to drag out the project as long as possible to keep me coming back each month to sign up for another month. However, that does not seem to be the case at all! The monthly progress reports they show me  in virtual meetings show the actual stats of the site and traffic- so they seem very straightforward and transparent and the data is independently verifiable.

I'd say you'd be very lucky if you got Onix as your project manager. Thank you Onix!  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management.  I have been working with Digital Guider for almost 3.5 months, and my Project Manager (PM) Onix Smith is truly exceptional. I am lucky to have him as a PM. He is very prompt, professional, thorough and consistently answers each and every question, concern or question I have. We are making swift progress on the campaign and I am provided monthly progress reports that shows demonstrable growth in traffic on my site and a few new prospective clients so far which is great news and a far reach. All in all, I have been having an exceptional experience so far!!!  Onix Smith is incredibly responsive. We've already had more than 5-6 virtual meetings at my request in the last few weeks. He asks me if/when I'm available to meet or vice versa, and we check in without much planning- he's flexible and very patient. Digital Guider uses this software called Fathom, which is an AI-generated note-taking tool during meetings. Then they send the highlights of all the points covered in every meeting, pending action items, etc. Very neat! Per my request, Onix Smith makes sure to use this at EVERY MEETING and ensures the tech is working fine before the meeting starts each time!

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They move at breakneck speed (in a good way), with getting everything set up, collaborating on several drafts of the keywords,etc. They are highly accessible. They seem to have a large team that does a lot of research with good collaboration. Digital Guider has been very open to my feedback, input, and always responds to my emails quickly, articulately, and clearly. The multi-prong, extremely professional approach they are taking has really impressed me. Onix explains the rationale behind every single recommendation they make.  Overall, I highly recommend Digital Guider, their team, and particularly Onix Smith, as I appreciate his expertise, knowledge, and experience. Talk to Kristy to get connected,d she is smart!

Are there any areas for improvement or something Digital Guider could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Flood Defense Group

Describe what your company does in a single sentence.

We sell a variety of flood defense barriers to protect homes, businesses, and communities from flooding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Obtain additional website traffic through SEO improvement
• Create an additional website
• Link our website to an online commerce platform

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

• Pricing fit our budget
• Good value for cost
• Technical Capabilities

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked them to assist with SEO which developed into helping with providing well written social media updates which developed into creating a new website and getting us linked up onto an online marketplace platform with intergrated shipping quotes during the processing of the sale.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There has been a huge spike in website users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

These guys were great.  I have used a variety of other providers for the various services I am now getting from a single company to a higher quality than any of the other company I have gone through.  These guys are great and it has resulted in a huge spike in website traffic, requests, and sales.  This has been money well spent!

What was your primary form of communication with Digital Guider?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The intersection of professional capabilities, reasonable prices, and responsive assistance

Are there any areas for improvement or something Digital Guider could have done differently?

I can't think of anything, I have been delighted with their service!

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Kaya Coir

Describe what your company does in a single sentence.

We provide premium, sustainable coco coir growing media tailored for professional cultivators, with a focus on quality, environmental responsibility, and customer support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Online visibility
• Drive targeted traffic to our website
• Enhancing our overall digital presence.

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Guider was hired to improve our SEO, boost online visibility, drive qualified traffic, and generate leads through website optimization, keyword strategy, content creation, link building, and monthly performance reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant increase in organic website traffic, higher search engine rankings for targeted keywords, improved lead conversion rates, and a noticeable boost in online inquiries and customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Guider managed the project efficiently, consistently delivering tasks on time. They were responsive to our needs, quickly addressing any concerns or requests and maintaining clear communication throughout the project.

What was your primary form of communication with Digital Guider?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Digital Guider was their deep understanding of SEO strategy, proactive communication, and commitment to delivering measurable results that aligned closely with our business goals.

Are there any areas for improvement or something Digital Guider could have done differently?

One area for improvement could be more frequent performance reviews and strategy updates to adapt faster to changing market trends. Additionally, more detailed reporting on backlink quality and competitor analysis would have added extra value.

BACKGROUND

Please describe your company and position.

I am the Warehouse Manager of Arizona Duplicator & Copier Supply, LLC

Describe what your company does in a single sentence.

Sell, service, and supply office equipment like printers and copiers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Market our business (SEO)
• Build a new, up to date website

SOLUTION

How did you find Digital Guider?

Email

Why did you select Digital Guider over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Provide SEO marketing to enhance our web presence. This includes tidying up our current website and publishing off site content on third party, high domain authority sites. Lastly, they are in charge of reworking our current website to fit our keywords and publish blogs detailing some of our work.
2. They have created a new website with a revamped look in order to copy with current SEO standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Eye test. The current website looks much less cluttered. According to data, our website has been seen by new users each month and our keywords have climbed the ranks on Google.

On the website developent side, our new website looks newer, cleaner, and better fits our goals in regards to becomeing an e-commerce business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Both teams have delivered items on time and we can tell the effort is there. They both have communicated very well and have kept me in the loop every step of the way. Both teams have been open to criticisms and critiques and are more than happy to find a solution.

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have worked with the same person on both teams throughout the process. Neither have pawned me off to someone underneath them. 

Are there any areas for improvement or something Digital Guider could have done differently?

I have had a couple emails slip through the cracks and gone without a reply. However, they have been very receptive when bringing up those issues.

BACKGROUND

Please describe your company and position.

I am the Psychologist and Owner of Dr Elayne Daniels

Describe what your company does in a single sentence.

We provide expert, innovative psychotherapy and consultation for teens and adults.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• SEO improvement
• generate more leads
• attract patients to site

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

Great sales pitch by Jen

How many teammates from Digital Guider were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Raj provided key deliverables, including improved SEO, drawing more users to my website, content creation, and a social media campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes provided by Google Analytics and Search Console and GMB

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Raj has been one of the best decisions I've made for my practice. As a psychologist, I was looking for someone who could help me improve my website's visibility, update my content to better reflect my rebrand, and ultimately connect with the right audience. What I found working with Raj was far more than an SEO technician. I found a true collaborator! Raj brings a combination of technical skill, creative thinking, and emotional intelligence to the table. From our first meeting, he was warm, approachable, and genuinely interested in understanding both the clinical work I do and the clients I want to reach. He goes the extra mile -- not only making smart, strategic SEO recommendations but also offering fresh, creative ideas to elevate my blog content, site structure, and messaging. My rankings have improved and my site traffic has grown, and I'm hoping to get more inquiries from the types of clients I most enjoy working with. But just as importantly, the process of getting there has been enjoyable. He's responsive, organized, and follows through on every detail -- which makes the entire experience smooth and collaborative. Raj takes what can feel like an overwhelming process and makes it clear, grounded, and even fun. I've worked with many professionals over the years, and Raj stands out as someone who truly cares about the work he's doing and the people he's doing it for.

What was your primary form of communication with Digital Guider?

Virtual Meeting

What did you find most impressive or unique about this company?

Working with Raj has been one of the best decisions I've made for my practice. As a psychologist, I was looking for someone who could help me improve my website's visibility, update my content to better reflect my rebrand, and ultimately connect with the right audience. What I found working with Raj was far more than an SEO technician. I found a true collaborator! Raj brings a combination of technical skill, creative thinking, and emotional intelligence to the table. From our first meeting, he was warm, approachable, and genuinely interested in understanding both the clinical work I do and the clients I want to reach. He goes the extra mile -- not only making smart, strategic SEO recommendations but also offering fresh, creative ideas to elevate my blog content, site structure, and messaging. 

Are there any areas for improvement or something Digital Guider could have done differently?

Less salesy

BACKGROUND

Please describe your company and position.

I am the Co-Owner and Lash Designer of Lash-Me LLC

Describe what your company does in a single sentence.

We specialize in both UV LED and traditional eyelash extensions using oil-proof, water-resistant glue—designed for active lifestyles in Austin and Bastrop, Texas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Improve local SEO rankings for both Austin and Bastrop locations
• Increase website traffic and visibility through keyword optimization
• Optimize Google My Business and Yelp listings for better local discovery
• Strengthen online presence with ongoing SEO support and backlink building

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Digital Guider were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Guider, led by Ira, was hired to improve our online visibility through a full-scale local SEO strategy for both our Austin and Bastrop locations. The scope included auditing our existing website and directories, identifying high-impact keywords, optimizing our pages and service listings, and enhancing our Google My Business and Yelp profiles. Key deliverables included monthly keyword tracking reports, updated meta descriptions, improved alt tags for images, citation management, and consistent on-page content updates. We also received regular communication and strategy calls to review progress and next steps

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with Digital Guider, we’ve seen improved keyword rankings for our Austin and Bastrop pages, increased traffic to our website, and stronger visibility in local search results. Our Google My Business impressions have grown, and we’re showing up more frequently in “lash extensions near me” and other high-intent searches. We've also noticed more organic inquiries and bookings directly through our site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’ve partnered with Digital Guider and Ira since February using their basic SEO package. Ira has been a consistent point of contact, making sure we’re always aware of our campaign’s status. 

Project management has been smooth and consistent. Ira is responsive, communicates clearly, and delivers reports and updates on time. Any questions or requests we’ve had were addressed quickly, and we’ve appreciated the regular check-ins to review progress and make adjustments. Their team has been reliable and easy to work with throughout the process.

What was your primary form of communication with Digital Guider?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their personal attention and transparency. Even with a basic package, Ira made us feel like a priority—always available to explain strategies, adjust tactics, and offer guidance tailored to our business. That level of dedication is rare in SEO firms.

Are there any areas for improvement or something Digital Guider could have done differently?

While we’re happy with the results so far, it would be great to see a little more flexibility or proactive suggestions included in the basic package. A few extra insights or creative ideas without needing to upgrade would really add value and strengthen long-term trust.

BACKGROUND

Please describe your company and position.

 I am the Managing Director of a winery.

Describe what your company does in a single sentence.

Winery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Guider to accomplish?

• Website Design
• SEO

SOLUTION

How did you find Digital Guider?

Online Search

Why did you select Digital Guider over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an excellent experience working with Digital Guider. Midway through our website project, our company made a major system switch that caused significant delays and added complexity to the build—but the Digital Guider team never missed a beat. They remained incredibly patient, professional, and supportive throughout the transition, ensuring the website was rebuilt correctly with all the new parameters in place.

A special shoutout to Shawn, who was fantastic to work with. He took the time to really listen, understand our evolving needs, and implement every change we threw his way—always with a great attitude and attention to detail.

We’re extremely grateful for their flexibility and commitment to quality. Highly recommend Digital Guider to anyone looking for a dependable and knowledgeable digital marketing partner.

We are continuing to use Digital Guider for SEO services now, which are ongoing. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website developed, traffic to site will be measured as SEO developes 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they responded promptly to our needs. 

What was your primary form of communication with Digital Guider?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Patience 

Are there any areas for improvement or something Digital Guider could have done differently?

Attention to detail on final website pages before presenting the work would have saved additional review and edit time.