Digital Aptech

BACKGROUND

Please describe your company and position.

I am the Commercial Sales Director of Pozzani Pure Water Ltd

Describe what your company does in a single sentence.

Pozzani are a manufacturer and distributor of water treatment products including water filter cartridges, under sink filtration, reverse osmosis and bespoke commercial systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Aptech to accomplish?

• Create original visualisations for new web sites
• Develop existing visualisations into responsive templates
• Develop marketing material/graphics for socials to match website branding

SOLUTION

How did you find Digital Aptech?

Online Search

Why did you select Digital Aptech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Digital Aptech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aptech were contracted to provide graphical design services. We already had a team of programmers in house but no ability to produce original artwork or graphical designs for new sites (i.e. lacking a creative team). Aptech provided not only a graphical designer to provide these services but the skillset offered extended through print, socials and other media such that we could bring a new website to the market and then ensure all supplementary graphic requirements were suitably in keeping.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to see the benefit of having dedicated creative staff supporting our programmers and by having such it dramatically decreased our lead time on new site development by taking this away from programmers. This allowed the programmers to focus on functionality whilst Aptech took care of the graphical elements ready for our programmers to 'drop in'.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Aptech was very conscious of our business needs, and we had daily communication throughout. At times Aptech would work quicker than we could work which occasionally lead to us not being able to fully utilise the time we were paying for each month - This is not such a bad thing. As all communication was by email we can't fault response times in that emails were generally replied to within the hour within the agreed working timeframe.

What was your primary form of communication with Digital Aptech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Outside of the work itself the management team at Aptech were always very attentive in checking on the progress of their staff, the work being done and whether anything more could be done to improve the situation.

Are there any areas for improvement or something Digital Aptech could have done differently?

We were generally very happy with the service, perhaps some elements of communication were occasionally lost in translation but this is to be expected with remotely based staff and there being language differences. However, this was generally compensated for by regular updates, emails and 'staged checks' on work in that nothing ever went too far down the wrong path before it was caught and then fixed. However, would be happy to recommend Aptech's services for anyone looking for a remote contractor

BACKGROUND

Please describe your company and position.

I am the General Manager and president of K3G Solutions

Describe what your company does in a single sentence.

Provides development and Operation services for eCommerce applications, primarily Magento,

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Aptech to accomplish?

• Provide Magento development services for USA based Clientel
• Provide UI design and implementation
• Provide Sales Engineering support and quotes for new projects
• Provide maintenance support for our USA based customers

SOLUTION

How did you find Digital Aptech?

Referral

Why did you select Digital Aptech over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Test application was built $ 25k

How many teammates from Digital Aptech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Review clients objectives in concert with our team. 
• Help develop a specification including features, workflow, UI/UX., security compliance, asset requirements, performance, tools, QA, development team, development hours, time line and budget. 
• Work with our team to present the proposal to the client and make adjustments as necessary. 

Once the project is awarded, DAPL will create a development plan and timeline in conjunction with our Project Management team. Weekly status meetings provide updates on development and answers to DAPL questions as needed. Development is monitored on a weekly basis with status meetings, updated reports, and demonstrations of development to date. 

Interim testing is conducted by DAPL and handed to our Project team for review and assessment. Final product is tested per the test plan by DAPL and handed to our project management rteam for testing internally and finally with the client. Once approved DAPL installs the application and provides ongoing support as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer was pleased with the development and paid invoices on time and in full.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Provided a high level engineering supervisor for project management facing to our team. Very knowledgeable, timely and professional. Project plans were used and followed, mostly on time. Additional resources were available as needed. '

Senior management was available as needed including GM and CEO. Team was always very responsive, and proceeded with a sense of urgency. All team memebers including Senior Management, were thoughtful and professional. Answered phones on weekends or late night if needed.

What was your primary form of communication with Digital Aptech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Senior management and the Project manager were excellent communicators and very technical and knowledgeable. Turnover was very low, which means to me that employees like working there. High Turn over can be a problem in India. I felt like they were my friends if not family. They are a great and responsive vendor. 

I do want to point out that it is imperative from our side that we provide timely and good information to DAPL so they can do their job. Sloppy project management from our side will not allow DAPL to shine. We also did an excellent job and providing timely and proper information. This take time and a professional team to do this properly. The same for the client; they must be responsive for everyone to win.

Are there any areas for improvement or something Digital Aptech could have done differently?

DAPL would bring in an expert senior consultant on some bids. We felt that he might propose a solution that was too complicated or elegant and consequently drive up the price and as as result we were not competitive. In hind sight we should have asked for the Project Manager to bid/Lead on these new projects. That is the only construction comment, all else was very good.

BACKGROUND

Please describe your company and position.

I am the Project Manager of an advertising & marketing company

Describe what your company does in a single sentence.

Full-service agency group with specialist agencies in traditional advertising, digital advertising, public relations, B2B consulting and media.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Aptech to accomplish?

• Full support and development, including custom edits and plugins across the operational sites.
• Full server-side support, including web server and database management (to include management of DDOS attacks)
• Coordinating all Graphic design and customizations across all of the client's site. Clients will hire Graphic designers separately

SOLUTION

How did you find Digital Aptech?

Referral

Why did you select Digital Aptech over others?

• Pricing fits our budget
• Good value for the cost
• Referred to me

How many teammates from Digital Aptech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Full support and development, including custom edits and plugins across the operational sites. 
2. Full server-side support, including web server and database management (to include management of DDOS attacks). 
3. Coordinating all graphic design and customizations across all of the client's sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of projects on time, within budget, and with high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most projects are delivered on time, and they endeavor to offer alternative solutions for tight deadlines wherever possible. They worked extra hours to ensure that deadlines were met.

What was your primary form of communication with Digital Aptech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They go the extra mile to ensure that deadlines are met, and their developers are always willing to assist when there are tight deadlines. Very accommodating when tight deadlines are communicated in advance.

Are there any areas for improvement or something Digital Aptech could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Online content manager at Motorcorner / Motorcenter Venlo. Responsible for content that appears on the Motorcorner webshop / Motorcenter Venlo webpage. Keeping track of online statistics, creating online marketing content and developing strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Aptech, and what were your goals?

Our company hired Digital Aptech to develop and enhance our Magento 2 ecommerce platform. Our main goal was to improve the overall user experience and functionality of the platform, as well as to increase our online sales and revenue.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to work with a team that had a strong track record in Magento development and could provide the necessary expertise and support to help us achieve our goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work for the project with Digital Aptech involved the development and enhancement of our Magento 2 ecommerce platform. This included a range of tasks and activities, such as:

• Design and layout improvements: Digital Aptech worked with us to redesign and improve the layout of our ecommerce platform, with a focus on creating a more user-friendly and visually appealing experience.
• Functionality enhancements: Digital Aptech helped us to enhance the functionality of our ecommerce platform by adding new features and capabilities, such as improved product search, enhanced checkout process, and support for multiple payment gateways.
• Integration with external systems: Digital Aptech helped us to integrate our ecommerce platform with various external systems, such as our inventory management system and customer relationship management (CRM) software.
• Performance optimization: Digital Aptech worked to optimize the performance of our ecommerce platform, with a focus on improving page loading times and overall user experience.

In terms of technologies used, Digital Aptech made use of a range of tools and technologies to develop and enhance our ecommerce platform. These included Magento 2, PHP, HTML, CSS, JavaScript, and various third-party extensions and integrations.

How many people from the vendor's team worked with you, and what were their positions?

We are in contact with one developer at all times, together with a project manager. When needed, other specialized team members perform duties such as analytics optimization and server technicians.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of the main measurable outcomes of the project was an increase in online sales and revenue. Since implementing the enhancements and improvements to our Magento 2 ecommerce platform, we have seen a steady growth in both sales and revenue. This has been a key indicator of the success of the project and has helped to validate the investment we made in working with Digital Aptech.

Describe their project management style, including communication tools and timeliness.

From our experience, Digital Aptech has a efficient project management style. They made use of a variety of communication tools, including email and Skype.

What did you find most impressive or unique about this company?

One of the things that we found impressive about Digital Aptech was their friendliness and approachability. From the very beginning, the team made an effort to build a good working relationship with us and were always willing to go the extra mile to ensure that we were satisfied with the project.

Throughout the course of the project, the team was very responsive to our inquiries and needs. They were always available to answer questions and provide guidance, and they were patient in explaining technical concepts and processes to us. This made it much easier for us to collaborate and work together effectively.

Are there any areas for improvement or something they could have done differently?

Like any project, there were a few areas where Digital Aptech could potentially have done things differently or improved upon. Few issues that we encountered were that some problems were not fully resolved on the first attempt and required additional debugging and troubleshooting.

While this was mostly resolved to our satisfaction, it did result in some delays and additional work for us as the client. In hindsight, it might have been helpful if the team at Digital Aptech had taken a more proactive approach to identifying and addressing potential issues before they arose. This could potentially have helped to minimize delays and reduce the need for additional debugging and troubleshooting.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company based in Melbourne

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Aptech, and what were your goals?

We were developing an online solution for a new bank in Australia offering retails banking services into India specifically for the Indian diaspora here. The challenge was to find a reliable service provider who understands the local landscape and can provide us software development services at Australian time zones. We needed a dedicated software development team of around 10 employees for around 8 months

SOLUTION

How did you select this vendor and what were the deciding factors?

The ability of the vendor to understand the scope of development and work together as a team. At the scoping level we had only 60 % of the idea flushed out on the whiteboard and needed a partner who understands the entire solution and provide the technical specs around it. Time of essence here as successful development was required for more capital investment from the investors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to build a module that enables the Australian bank to offer their customer a multiple range of loan options from different partner banks. The module helps the end customer to bypass the relatively manual and paper-intensive processes and help get multiple choices from various banks based on their current financial situation

Technologies Used : UI/UX : HTML5, CSS3, BOOTSTRAPHTML5, CSS3, BOOTSTRAP SERVER SIDE LANGUAGE : NODE JS DATABASE : MySQL Project was handled through Jira with daily hourly stand-up meetings with the team and a weekly roundup with the directors.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 Laravel Developers , 2 HTML developers , 1 Business Analyst, 1 QA and Testing member and 1 project manager all working on the project for 6 months.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Digital Aptech team completed the initial product build and presentation earlier than the time frame by almost 1 month and then continued on further product enhancements for almost two months. the end result was that the product was accepted as a viable option by the investors and is part of the product portfolio of the bank to be made available to their customers upon release.

Describe their project management style, including communication tools and timeliness.

Project was handled through Jira, Skype with daily hourly stand-up meetings with the team and a weekly roundup with the directors.

What did you find most impressive or unique about this company?

Their understanding of the big picture, their professionalism in dealing with a banking setup, and their timely delivery.

Are there any areas for improvement or something they could have done differently?

There are always room for improvement but I was happy with the teams capacity to take in constructive feedback in the initial month and work as per our requirements. I did not find anything that ever hampered the development of the project or affect delivery timelines

BACKGROUND

Please describe your company and your position there.

I am the group Chief Technology Officer, responsible for the digital studio, sourcing of service providers, appointing and giving direction on functional specs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Aptech, and what were your goals?

The website is still ongoing as it is a huge project that seeks to make people find properties online for rentals, apply online and fill out the required forms online and secure a viewing of the properties under the Communicare brand in South Africa, there is also an integration with the API from Microsoft Dynamix CRM

SOLUTION

How did you select this vendor and what were the deciding factors?

Having worked with them in the past 8 years on both professional and personal projects of more than 13, and their vast knowledge and experience in web development and mobile apps of a big magnitude, it was those factors that made me appoint them as they are reliable in delivering the work, are always available when needed and have the right developers and skillset within their workforce makes it easier to work with. Dedicate models and project based models they have makes it easier to commission work

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a marketing agency, we have a creative that did the design of the website look and feel, then share the psd files for them to start the work, had a kick-start meeting to go over the functional spec, then their developers started the conversion from psd to html then the frontend. WordPress, Custom PHP Laravel, REST API, MySQL

How many people from the vendor's team worked with you, and what were their positions?

Business Development, Business Analyst, Project Manager, Designer, Front-end developer and lastly backend developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website and integration done is according to the spec, with the latest technology stack that is stable. The work done so far has been incredible and the client of ours is happy

Describe their project management style, including communication tools and timeliness.

We have a good communication channel via a Skype group for any quick discussion or point clarifications, then we use Basecamp for any tasks to be completed

What did you find most impressive or unique about this company?

Flexibility to work according to your time zone, their costing and payment schedules very favorable and the skillset within their teams and meeting deadlines is incredible

Are there any areas for improvement or something they could have done differently?

No, so far so happy

BACKGROUND

Please describe your company and your position there.

I’m the owner of real estate agency in Toronto (Canada)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Aptech, and what were your goals?

We worked with Digital Aptech with doing a complete brand new web development with search map functionality and large database website. They were responsible from beginning to completion on the web development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Digital Aptech by colleagues and based on our meeting with them, we were comfortable in selecting them for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was working with our vision and design goals and also emphasis on search engine visibility and user retention on website. In addition, our goal was to have an easy to manage website to manage real estate projects in the back end with multiple search options. The delivery was very quick and the open communication we constantly had with Digital Aptech development team made very smooth. The website was built in WordPress with multiple plugins and custom theme.

How many people from the vendor's team worked with you, and what were their positions?

We worked with approximately 5-6 people from Digital Aptech teams. This included the project manager who was our main point of contact, in addition to their developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website, our search traffic increased dramatically by 500% within 6 months and the ability to manage the real estate projects in backend has it made very easy for our team to manage it. The delivery was quick and every attention to detail was considered.

Describe their project management style, including communication tools and timeliness.

We had regular weekly meetings regarding the website and multiple conference calls with entire development team to discuss the project and make sure all questions are answered and any potential areas for improvements are also brought up.

What did you find most impressive or unique about this company?

The most impressive features was the ability to handle this complex project in a timely manner and also having open communications to make the website perform even better, there were many adjustments along the way that were recommended and Digital Aptech executed it very efficiently.

Are there any areas for improvement or something they could have done differently?

Everything was fantastic from my end. The post launch support was also provided to make sure there were no issues.

BACKGROUND

Please describe your company and your position there.

Hi, This is Indranil Chowdhury , the owner of Little Mermaid pet shop and have two retail outlets in Kolkata, We are specialised in Aquarium Fish and products for last 12 years. Dealing with all international brands and Exotic ornamental fishes. We are importing products from abroad and supply all over India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Aptech, and what were your goals?

As we are already expanding ourselves to reach more people , we need to focus on online and digital marketing as well, we were always try to get more trafic in our E-commerce site in Shopify and reach to reach people across India

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and then one of my friend suggest the team Digital Aptech

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a discussion with Mr. Jeet from the Team. He understood all my requirement and need.I completely rely on him and he took care all the things and presented a wonderfull E-commerce site

How many people from the vendor's team worked with you, and what were their positions?

Mr Jeet was our main point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site customers are loving it , as per the feed back design and navigation very easy to handle.

Describe their project management style, including communication tools and timeliness.

We had regular conversation with Mr. Jeet. He alwasy help us at any point of time. Their guidance and advice made our e-commerce site more promising.

What did you find most impressive or unique about this company?

They are very experienced and knowledgeable. Always ready to help and suggest. Best team we have ever experienced.

Are there any areas for improvement or something they could have done differently?

We believe they know how to improve there-self, as per our openion they did a wonderful job.

BACKGROUND

Introduce your business and what you do there.

I’m a teacher at UPASS, a tutoring company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Aptech?

We needed help developing an app, assisting with marketing, and providing guidance with analytics.

SOLUTION

What was the scope of their involvement?

Digital Aptech has developed an app for ESLMaster and a website. The team has also implemented all my courses' curricula. Currently, they're working on translation plugins since I use multiple languages. Moreover, Digital Aptech will work on marketing and apply analytics.

What is the team composition?

We've worked with 2–5 teammates from Digital Aptech.

How did you come to work with Digital Aptech?

We found them through an online search. We chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in May 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Aptech has delivered a working website and application ready to be deployed. We have successful weekly demos and make changes as needed. Overall, I'm satisfied with the outcome.

How did Digital Aptech perform from a project management standpoint?

Digital Aptech delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed with Digital Aptech's communication and availability.

Are there any areas they could improve?

So far, I'm impressed with their work ethic.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at Propelgenic, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Aptech?

We needed help with the development and support of a ride application.

SOLUTION

What was the scope of their involvement?

Digital Aptech designed, developed, and provided post-sales support for our ride application.

What is the status of this engagement?

We worked together from February–September 2026.

How did you come to work with Digital Aptech?

We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Aptech successfully developed the Go-Buddy mobile app and completed the Google Play Store production upload, achieving significant milestones toward launch and deployment. We tracked development milestones, delivery timelines, app performance, and Google Play Store submission status. User downloads and adoption will be measured after the app's official launch.

How did Digital Aptech perform from a project management standpoint?

Digital Aptech maintained coordination throughout the project and delivered on time. We communicated via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Their technical expertise, willingness to understand project requirements, and ability to develop a customized mobile application were the most impressive aspects of working with Digital Aptech.

Are there any areas they could improve?

No, there weren’t any.