Digipal

BACKGROUND

Please describe your company and position.

 I am the Channel Director of a consumer electronics company 

Describe what your company does in a single sentence.

We are one of the leading technology company producing and distributing innovative, AI powered phones, tablets, PCs and wide range of weareble devices. We operate in ove 100 countries globally, with strong presence in Caucasus region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digipal to accomplish?

• We needed a software outsourcing partner to work with on demand.

SOLUTION

How did you find Digipal?

Referral

Why did you select Digipal over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Digipal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Technical part of our cooperation - we worked with Digipal for localising our web portal's relevant modules. 

UX/UI Design - Digipal's talented UX/UI Designer helped us with localising the design assets tailored to local (Georgian) market. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Scope delivered within budget and on time - these were the primary KPIs for us in the technical part of our cooperation with Digipal. 

As for the design - it was crucial to localise our design assets fitting to local market but also ensuring the coherence with brand guidelines, which was done with great quality and precision.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timeline and budget was well managed and Digipal's experts went the extra mile to deliver satisfactory work.

Project management:
1. Web/technical project - we had assigned part-time PM who ensured budget and scope control.

2. UX/UI Design -we worked directly with Digipal's designer who was perfectly aligned with our pace of work and required no additional PMing. 

What was your primary form of communication with Digipal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Speed, quality of work deliverables, fitting with promised budget and commitment of Digipal's team.

Are there any areas for improvement or something Digipal could have done differently?

So far the cooperation went without issues. So no specific imrovement areas.

BACKGROUND

Please describe your company and position.

 I am the CPO of an it services company 

Describe what your company does in a single sentence.

Tech ecosystem to build apps and websites for our clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digipal to accomplish?

• Achieve roadmap features on time

SOLUTION

How did you find Digipal?

Unsure - my colleague found them

Why did you select Digipal over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Digipal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digipal has provided a wide range of highly qualified and personable professionals to augment multiple teams on several projects. This has ranged from a full stack developer, backend developer and an iOS developer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Happy customers and internal staff. Our internal staff that have worked with Digipal enjoy working with them - they are skilled, have great and fast communication and always working hard to reach the desired goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have only augmented teams using Digipal and therefore the project management has not been managed by them. However, our account manager is fantastic - responsive, clear communications and understands us and our needs well. 

What was your primary form of communication with Digipal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication, culture, and professionalism make them stand out and a joy to work with. They also fit our budget needs well. Not every developer proposed by Digipal has passed our internal assessments, but those that have are great. 

Are there any areas for improvement or something Digipal could have done differently?

To ensure the calibre of developers suggested to us is a consistently high standard - not all developers proposed by Digipal has passed our internal assessments. 

BACKGROUND

Please describe your company and position.

I am the Head of Talent Aquisition of Prime Holding (part of Wiser)

Describe what your company does in a single sentence.

Product Design & Prototyping, End-To-End Product Development, Mobile Application Development, Cloud Strategy & DevOps, Data Science & Analytics, Salesforce Solutions and Digital Transformation Advisory.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digipal to accomplish?

• Upcoming and ongoing project needs.

SOLUTION

How did you find Digipal?

Online Search

Why did you select Digipal over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Digipal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wiser Technology designs, builds, and operates advanced mission-critical software solutions for the world’s leading organizations. Our services empower visionary enterprises to drive positive change through technology. Application Engineering | Cloud Development & Operations | Artificial Intelligence | Data Streaming & Analysis | Software Systems Integration. We specialize in vehicle software systems’ design, development, testing, and in-car architecture and app integrations for the most premium European car manufacturer brands, ensuring cutting-edge mobility solutions. Our 25-year history of delivering revolutionary software solutions for global technology leaders puts us at the forefront of high-tech innovations in communications and real-time data transfer. Our bespoke fintech software solutions optimize processes and enhance customer experiences for leading financial institutions across Europe and the Middle East. Wiser is a certified software vendor for the defense industry with vast experience in large-scale, mission-critical projects for the EU, in collaboration with Europe’s industry leaders. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time delivery: Completed project milestones or final delivery by the original or adjusted deadline.
Improved turnaround time: Tasks or phases are completed faster than in previous projects or initial estimates.
Budget adherence: Project completed within the allocated budget.
Cost savings: Efficiency improvements that resulted in lower overall costs.
Defect reduction: Lower number of bugs, issues, or rework needed post-delivery.
Satisfaction scores: Higher client/stakeholder satisfaction ratings or feedback scores.
Increased efficiency: E.g., a process improvement project reduces processing time from 5 days to 2 days.
User adoption rate.Training effectiveness.
Revenue impact: Increased sales, customer retention, or new market penetration. Strategic Goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The people demonstrated strong project management skills throughout the project. They were organized, proactive, and maintained clear communication at every stage.

They generally delivered items on time, meeting key milestones and adjusting timelines transparently when needed. If delays were anticipated, they communicated early and provided practical solutions to stay on track.

What stood out was their responsiveness to our needs. They were attentive to feedback, quick to address concerns, and flexible in adapting the project scope when priorities shifted. Their ability to balance deadlines with quality ensured that our expectations were consistently met—or exceeded.

What was your primary form of communication with Digipal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about the company was its strong sense of purpose and alignment between values and actions. From leadership down to day-to-day operations, there was a clear commitment to innovation, customer experience, sustainability, and employee development.

The company also stood out for its unique traits—open communication culture, agile decision-making, cross-functional collaboration, and investment in technology. This created an environment where ideas were encouraged, and progress felt both strategic and fast-moving.

In short, the combination of clear vision, accountability, and a supportive culture made the company not only effective but also genuinely enjoyable to engage with.

Are there any areas for improvement or something Digipal could have done differently?

While working with Digipal was a very positive experience. There are always areas where improvement could further enhance their effectiveness, but nothing general on my side. Digipal has Proactive Communication, Scalability Planning, and a very good Onboarding & Documentation process.
Digipal is always open to feedback and shows a genuine willingness to adjust and improve. 

BACKGROUND

Please describe your company and position.

I am the Co-founder of a software development agency
Describe what your company does in a single sentence.

Our company is an Amsterdam based software development agency that builds custom applications that scale. We design and code custom platforms, SaaS and Marketplaces with API integrations using the latest tech skills in React, NodeJS, Next.js, AWS, Firebase, TailwindCSS & Webflow development. 

Nothing excites us like designing and developing a new software from scratch, building a new feature or completely improve an existing digital product. Our customers are mainly founders with scalable digital products, SME and top 500 fastest growing tech companies. People that value custom design and development. Welcome to our company - your design partner and development shaper.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digipal to accomplish?

• Hire Talented Web and Mobile Developers

SOLUTION

How did you find Digipal?

Event

Why did you select Digipal over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Digipal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our software company uses Digipal for hiring developers to streamline our recruitment process. Digipal's platform helps us quickly identify qualified candidates, focusing on the essential skills needed for our projects. Key Deliverables: 

• Efficient Candidate Matching: We use Digipal to find candidates whose skills match our project requirements. 
• Quick Hiring Process: The use of Digipal has reduced the time it takes to find and hire the right developers. 
• Diverse Talent Pool: Digipal enables us to access a wide range of developer profiles, aiding in finding the best fit for our team. 
• Candidate Assessment: Digipal assists in evaluating candidates to ensure they meet our technical and team-fit criteria. 
• This approach helps us maintain a steady flow of qualified developers, aligning with our goal of efficient and effective hiring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in Time-to-Hire: A significant decrease in the average time taken from posting a job to hiring a candidate. This can be measured in days or weeks and compared to the average time-to-hire before implementing Digipal. 
• Number of Qualified Candidates: An increase in the number of applicants who meet the job requirements, indicating a more effective reach and targeting strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been highly satisfied with Digipal's project management, especially in terms of their responsiveness, organization, and personalized approach. Firstly, their responsiveness has been exceptional. Whenever we had inquiries or needed assistance, Digipal's team was quick to reply. This prompt communication significantly contributed to the smooth progression of our hiring project, ensuring that any potential issues were addressed immediately. 

In terms of organization, Digipal demonstrated a high level of proficiency. They efficiently managed various aspects of the project, from initial planning to execution, maintaining a clear and structured approach throughout. This organizational strength was evident in their ability to meet deadlines consistently, which kept our project on track and aligned with our timelines. 

Moreover, we were particularly impressed with their personalized approach. Digipal took the time to understand our company's unique needs and tailored their services accordingly. This bespoke approach not only made us feel valued as a client but also resulted in a more effective hiring process tailored to our specific requirements. 

Overall, our experience with Digipal's project management has been very positive, marked by swift responses, excellent organization, and a personal touch that made all the difference in achieving our hiring goals

What was your primary form of communication with Digipal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and speed of delivery

Are there any areas for improvement or something Digipal could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Team Lead Partner Management of Expert Minds GmbH

Describe what your company does in a single sentence.

Expert Minds GmbH provides highly skilled and experienced remote Tech Experts based in EU and non EU for German market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digipal to accomplish?

• Provide us with a qualified DevOps expert with rare technical skills
• Provide us with a qualified Tech experts with different technical skills

SOLUTION

How did you find Digipal?

• Online Search
• They found us

Why did you select Digipal over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• The company is a pleasure to work with as they are very professional

How many teammates from Digipal were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Description:

• Building a Keyclock IAM 
• Migration from Git on Azure to GitLab an GCP and On Prem Requirements   
• Very good English language skills. 
• Extensive experience in Keyclock, Kubernetes, Helmchart 
• Extensive experience in Git on Azure 
• Extensive experience in GitLab on GCP 
• Extensive experience in IAM -Extensive experience in Testing and CI/CD 
• Practical agile methodology usage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

their candidate has been chosen over many others and the project is planned to be very long-term.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

their project management is super helpful and super quickly special thanks to their manager Nini

What was your primary form of communication with Digipal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they try to do everything as required, and at the same time they are flexible in processes

Are there any areas for improvement or something Digipal could have done differently?

We think Digipal is great. We hope for long-term cooperation and plan to have more contracts with them.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a sports academy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digipal Agency?

We needed a website, so we wanted to augment our development team for this project.

SOLUTION

What was the scope of their involvement?

We needed a website for our academy that had a backend management system. Locally hiring and outsourcing to software development is very expensive, so we went for an offshore development team. Digipal created our website from scratch using Webflow, React, and Python.

What is the team composition?

I worked with three people from their team, including a backend developer, a frontend developer, and a UI/UX designer.

How did you come to work with Digipal Agency?

I found them through a Google search, which led me to their profile on Clutch.

What is the status of this engagement?

We worked with them from May–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The process was smooth and overall great; they had great customer service, and their management cared about us, which is very hard to find in large powerhouse companies. They were also transparent and easy to understand, especially regarding their billing system and how it worked.

Overall, their work was perfect, and the website turned out exactly how I imagined it. 

How did Digipal Agency perform from a project management standpoint?

The communication and service they provided were unparalleled, even compared to US-based companies. Their team was very professional and responded in a very timely manner, following up on all of my questions to make sure that they did everything well. There was a lot of back-and-forth communication to ensure that all the website details were just how I wanted them to be — whenever I had something that needed to be done, they did it.

Regarding tools, we used Zoom and email to communicate. 

What did you find most impressive about them?

Digipal Agency provided excellent customer service; they were very efficient, professional, communicative, and delivered a great quality of work. 

Are there any areas they could improve?

I don't think there's anything they can improve on — I was very satisfied with their work. 

Do you have any advice for potential customers?

Be very clear with expectations; it's very important to take the time to lay out all the details in the beginning. As long as you’re clear with your intentions and what you want to accomplish, everything will be fine. 

BACKGROUND

Please describe your company and your position there.

I'm a General Manager at the Georgian office of one of the largest global marketing agencies - Ogilvy. We work with startups, SMBs as well as large corporations providing end-to-end marketing, strategy and digital transformation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digipal Agency?

For the large project of one of our strategic clients, which is a growing tech startup, we needed two services. First - scaling our web development team with Backend and Frontend Engineers for producing marketing websites at scale, second - hiring experienced digital customer journey architect for building our multi-channel digital campaign.

SOLUTION

How did you select this agency and what were the deciding factors?

We did not have time nor luxury to start full-scale recruitment and we needed high quality experts fast, who could start the project immediately and deliver top-notch quality.

Describe the project in detail and walk through the stages of the project.

We started the first interaction with Digipal January 2020, it took us around 2 weeks to find common grounds, align on business needs vs their offering and started with 3 full-time developers by the first week of February. We worked with Digipal’s two backend engineers and one frontend expert for around 5 months for the first project. We were very pleased with the work Digipal’s team has delivered and contributed to.

Describe the recruitment process in detail.

We sent the technical brief, shared business needs. Then we interviewed their proposed developers, picked the best fit candidates and proceeded with the paperwork. It was pretty efficient and straightforward. In the start and selection process we had assigned an Account Executive who managed the whole process and he also remained as our main contact person throughout the rest of the cooperation.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Our business challenge was simple yet very difficult to fulfill, it was finding high quality tech talents immediately with fair market rates. Digipal helped with that and thanks to that we managed to deliver a great work to our customer.

How effective was the workflow between your team and theirs?

It was a great success, we had an instant culture fit, good customer service and transparent billing process. Now we have Digipal as one of our main tech talent partners. Whenever we have either smaller consulting projects for web or larger tech staff augmentation needs, we always go to them and so far we’ve had great experience.

What did you find most impressive or unique about this company?

We were impressed with their agility, flexibility, and great communication. everyone speaks fluent English, and knowledge of all modern industry practices. It was also impressive how result oriented and customer-centric everybody we worked with was. They were always making sure there was no feedback, notes or even minor remarks left behind, which created a great deal of trust between our teams.

Are there any areas for improvement or something they could have done differently?

No, so far it’s been a great partnership, I’ve been very happy with them.

BACKGROUND

Please describe your company and your position there.

I'm working on a contract as a Program Manager at a growing tech/software company working mainly with the hospitality and tourism sector. We provide ready-to-use software solutions to travel agencies, tour guides and various hospitality venues.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digipal Agency?

We needed to scale our mobile development team for launching our mobile app solution for the winter tourism sector. Therefore, we needed a talented team of Android and iOS engineers who could join our current inhouse team and speed up the delivery.

SOLUTION

How did you select this agency and what were the deciding factors?

At first, we started searching for freelance developers on LinkedIn, various job portals and social media. But it turned out to be an expensive, time-consuming and difficult task in general as the market is experiencing high demand on IT talents.

Then we started considering different options and one of them was IT outsourcing vendors - this is how we found Digipal. A colleague of ours had recommended Digipal as they have cooperated in the past and he had only good experience to share.

Describe the project in detail and walk through the stages of the project.

We started conversations with Digipal in early 2021. By March 2021 we were ready to onboard their developers. We started with 1 Senior iOS and 1 Senior Android developers, quickly added two more developers each one on Android and iOS.

We ended up working with 4 devs in total all the way till mid November - that's when we were having the software ready for our users and after this our team could keep managing the maintenance, minor fixes and new features.

Describe the recruitment process in detail.

We reached out to Digipal, got a contact with Mike, who has connected us with their Business Lead (Robbie). We managed to quickly go through the details of the potential cooperation, seen the few sample profiles, agreed on hourly rates and started selecting/interviewing candidates.

Good fact is that Digipal has developers either who work with them on few projects already, or they recruit talents dedicated for your project, as they have high number of talents in their community, it took them less a week for providing us with candidates for the android/ios roles - we've done technical interview, code assessment and onboarded right fit candidates.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With the support of colleagues from Digipal, we managed to fit in the ambitious deadline, saved money and time on recruitment and also had a great client experience from their dedicated point of contact.

How effective was the workflow between your team and theirs?

Super fast in the process, very attentive while sharing feedback, reasonable rates, great people onboard. Also very important - they are not a huge company, I think not more than 40-50 people, which is great, because access to management, fast decision making and humane approach to client is there, which is super important!

What did you find most impressive or unique about this company?

In general, the cooperation was smooth and the overall results were satisfactory. Probably there is always room for improving some minor things, however my recommendation would be to always stay honest and transparent with clients like it is now. Often times when agencies companies grow, they tend to lose the individual approach to clients. I hope it will not be the case with Digipal.

Are there any areas for improvement or something they could have done differently?

It'd be great gesture from Digipal if they could offer better rates as we consider returning back to them with a new project. We as client (and I believe everybody) expects to have lower rates when working in long term with vendors like Digipal.

BACKGROUND

Please describe your company and your position there.

I'm the Lead of the Talent Marketplace team, we hire external talent (individually and via other companies), who join our projects and contribute to their development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digipal Agency?

We have been cooperating with Digipal on several projects. The Digipal Agency has been providing us with top-quality iOS and Android specialists who joined our project teams to support them in the development process (body-leasing).

SOLUTION

How did you select this agency and what were the deciding factors?

We have established the cooperation with Digipal in April 2021, they have reached out to us and provided us with sample profiles. We have verified the skills of the developers before adding them to our projects. The most important factors for us were: excellent technical and soft skills.

Describe the project in detail and walk through the stages of the project.

They provided us with several iOS and Android freelance developers. Firstly, their technical and communications skills have been verified by our specialists. They joined our ongoing projects for various clients. The details of the projects are confidential, however, the specialists from Digipal contributed to the teams' successes (continuously high NPS from clients).

Describe the recruitment process in detail.

1. Netguru provides details of the assignment (project description, requirements etc.)
2. The agency provides potential candidates' profiles.
3. The profiles are reviewed.
4. The candidates' soft skills are verified during an HR call; and their technical skills during a pair programming session.
5. If the feedback is positive, the candidate is invited to a call with our clients' representatives for an additional verification.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The specialists from Digipal contributed to the teams' successes (continuously high NPS from clients).

How effective was the workflow between your team and theirs?

The specialists from Digipal caused no trouble so far: they communicate in a professional way, keep our Project Managers and Coordinators up to date, they adhere to our standards of cooperation.

What did you find most impressive or unique about this company?

The quality of communication of their representatives. Even if we face a difficult situation we meet with an open, professional approach. All issues are resolved quickly and with positive results for both sides.

Are there any areas for improvement or something they could have done differently?

There were some issues with their candidates behaviour during the technical verification calls but the reaction and correction was fast and effective.