Designpluz

BACKGROUND

Introduce your business and what you do there.

I'm the director of a company that provides skilled labor and maintenance services to the food and beverage packaging industry, helping major Australian brands address machinery complexity and workforce challenges.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designpluz?

I needed a mobile app for my team to start and stop shifts, as well as see their timesheets. It includes an admin portal that helps me manage staff, rosters, timesheets, shifts, and more.

SOLUTION

What was the scope of their involvement?

Designpluz provided custom software development, including an Angular web portal, .NET RESTful API backend, and React Native mobile app uploaded to the iOS and Android stores. The team handled the project end-to-end, including workshopping and discovery, project planning, business analysis, UI/UX design, testing, ongoing support, and planning future phases of development.

What is the team composition?

We worked with a project manager.

How did you come to work with Designpluz?

I found them through a referral. I trusted Designpluz based on a previous project we worked on — my website design and development.

How much have you invested with them?

We spent around $25,000 AUD (approximately $16,000 USD).

What is the status of this engagement?

We worked together from August–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software has helped me improve processes in my business and reduce administrative work greatly by putting the timesheet responsibility on the employee rather than having my team chase them for their hours. In terms of hours reduced, we saw a 1–2 hour per day reduction in repetitive tasks of chasing timesheet confirmation from my employees.

Moreover, the timesheets are now much more accurate and consolidated into a single admin portal. Previously, I used hard copy timesheet books, and each employee would send me a photo of them. I needed to review the images and add them into my accounting software.

How did Designpluz perform from a project management standpoint?

Designpluz had a great project management approach. I would call it structured, planned, transparent, and effective. We primarily communicated with the project manager via phone and email. They also did an online walkthrough of the UI designs and UAT environments.

What did you find most impressive about them?

Designpluz didn't just develop whatever I told them. They first understood my business requirements and suggested a digital solution that actually solved those issues rather than developing blindly. This greatly increased the value and ROI for my company.

Are there any areas they could improve?

They managed the project extremely well. Overall, I was a very happy customer.

Do you have any advice for potential customers?

I'm willing and likely to refer others to Designpluz.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of SIX Invest

Describe what your company does in a single sentence.

SIX Invest is Australia’s first share trading platform that empowers investors to drive positive ethical change by combining shareholder activism with sustainable investing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designpluz to accomplish?

• to create a completely personalized, safe software platform that supports shareholder activism and lets consumers invest in sustainable and moral businesses.
• To design a user interface that is easy to use and visually appealing in order to facilitate trading and support SIX Invest's objective of encouraging responsible investing.

SOLUTION

How did you find Designpluz?

• Online Search
• Clutch Site

Why did you select Designpluz over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designpluz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The whole design and implementation of a unique trading platform suited to SIX Invest's requirements was included in the scope of work.  In order to comprehend our distinct business model and consumer expectations, Designpluz started by doing strategy and exploration sessions.  After that, they created an intuitive user interface and a strong backend that could manage portfolios, handle safe transactions, and integrate data in real time with financial systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SIX Invest was able to successfully launch and run its ethical investment services without experiencing any technological difficulties thanks to the project's very robust and effective trading platform.  Because of the software's user-friendly design, new users had a seamless onboarding process, which greatly increased engagement and retention.  Investors profited from a smooth interface that made responsible investing easier, and internal staff experienced quicker campaign management and simpler data tracking thanks to the unique admin dashboard.  All things considered, the platform's functionality, dependability, and user happiness amply illustrated the project's success and conformity to our corporate objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During the whole development period, Designpluz showed outstanding project management.  They made sure every milestone was reached on time, kept lines of communication open, and gave frequent progress reports.  Deliverables were regularly turned in on schedule, frequently with time for internal review before moving on to the next stage.  The group was very receptive to our input, promptly adjusting to requirements modifications and providing well-considered suggestions when required.  We were reassured that our project was in competent hands from beginning to end because of their well-organized workflow and cooperative approach, which made the process seamless and transparent.

What was your primary form of communication with Designpluz?

Email or Messaging App

What did you find most impressive or unique about this company?

The ability of Designpluz to combine technical know-how with a sincere comprehension of our objective was what most impressed us.  Instead of only concentrating on creating useful software, they took the time to comprehend the ethical investment market and turned that understanding into a platform that feels user-centered and purposeful.  At every turn, their attention to detail, design sense, and dedication to quality were apparent.  Additionally, their team managed to strike a unique mix between professionalism and creativity, guaranteeing that the finished product was not only aesthetically pleasing but also strategically in line with our objectives.

Are there any areas for improvement or something Designpluz could have done differently?

Although we had an excellent overall experience with Designpluz, one aspect that may be improved is the early incorporation of more thorough scalability discussions.  Even though the platform works incredibly well, long-term planning would have been easier if there had been a clearer roadmap for future integrations and possible feature expansions from the beginning.  However, this was a tiny detail in an otherwise outstanding cooperation, and their adaptability and readiness to change later in the process more than made up for it.

BACKGROUND

Please describe your company and position.

I am the Business Analyst of Australia Post

Describe what your company does in a single sentence.

Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designpluz to accomplish?

• Enhance the usability and functionality of Australia Post’s consumer services platform, ensuring a seamless experience across web and mobile applications.

SOLUTION

How did you find Designpluz?

• Online Search
• Clutch Site

Why did you select Designpluz over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designpluz were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designpluz was tasked with enhancing Australia Post’s consumer services platform, including web and mobile app development, UI/UX redesign, and feature optimization. Key deliverables included a responsive web interface, improved mobile app functionality, intuitive navigation, performance optimization, and seamless integration with existing systems to enhance overall user experience and customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Improved user engagement: 25% increase in mobile app usage within 3 months post-launch.
• Enhanced platform performance: 40% faster page load times and reduced downtime.
• Higher customer satisfaction: Positive feedback scores increased by 30% on key service touchpoints.
• Successful feature adoption: New features, such as streamlined tracking and notifications, used by 80% of active users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designpluz demonstrated strong project management throughout the engagement. They adhered closely to timelines, delivering key milestones on schedule, and were highly responsive to our evolving needs. The team provided regular updates, proactively addressed challenges, and adjusted quickly to feedback, ensuring the project stayed on track and aligned with our business objectives.

What was your primary form of communication with Designpluz?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Designpluz was their ability to combine technical expertise with a deep understanding of business needs. They delivered innovative, user-friendly solutions while maintaining clear communication and a collaborative approach, making the entire development process smooth and efficient.

Are there any areas for improvement or something Designpluz could have done differently?

While Designpluz delivered excellent results, minor design iteration adjustments occasionally took longer than expected. Streamlining the feedback and revision process could further enhance project efficiency.

BACKGROUND

Please describe your company and position.

I am the CEO of Bfinanced

Describe what your company does in a single sentence.

We are a financial services firm in Sydney providing specialized lending advice, including mortgages and debt consolidation, to simplify the finance process for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designpluz to accomplish?

• Develop a custom, secure client portal (CRM) that integrates the entire loan application and advice process, from initial data collection to final approval tracking.
• Build an internal dashboard for our lending advisors to track application progress and manage client communication efficiently.
• Reduce the use of manual spreadsheets and fragmented systems to ensure data accuracy and compliance.

SOLUTION

How did you find Designpluz?

• Online Search
• Clutch Site

Why did you select Designpluz over others?

• Close to my geographic location
• Good value for cost

How many teammates from Designpluz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designpluz built a proprietary Client Loan and Advisory Platform (SaaS) tailored to our lending workflow. The scope included complex UI/UX design for both the client-facing portal and the internal advisor dashboard, integration with credit bureaus and various bank APIs for real-time rates, and the implementation of a secure document upload feature. The platform manages data validation and compliance checks automatically. Key Deliverables: Custom CRM/Advisory Web Platform, Secure Client-Facing Portal, Document Management System, and API Integrations for lending rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform delivered measurable improvements across our advisory funnel:

Reduced Client Onboarding Time by 60%: The automated data collection and validation process cut the average time to start a client application from one week to under two days.
Increased Data Accuracy to 99%: By centralizing data entry and enforcing validation rules, we virtually eliminated the manual errors previously found in spreadsheets.
Improved Advisor Efficiency by 35%: Our advisors now spend 35% less time on administrative tasks, allowing them to focus more on high-value client advisory and growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed flawlessly. Designpluz used a practical Agile framework with short development cycles, which allowed us to test features early and give immediate feedback. All critical milestones were delivered on time, including the API integrations which we expected to be a challenge. They were highly professional, and our project manager was quick to respond to all compliance and lending regulation queries, ensuring the final product was legally robust.

What was your primary form of communication with Designpluz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to data security and compliance was most impressive. As a financial services firm, this is non-negotiable, and Designpluz approached the entire build with the necessary rigor, integrating security protocols and audit trails from day one. They didn't treat compliance as an afterthought; they built the architecture around it. This gave us immense confidence in launching a public-facing client portal.

Are there any areas for improvement or something Designpluz could have done differently?

A minor point for improvement would be providing more options for the initial design mockups. While the final UI/UX design is clean and effective, presenting a broader range of visual concepts early on might have accelerated the final design approval phase slightly.

BACKGROUND

Please describe your company and position.

I am the Account Executive of AMA Insurance Brokers

Describe what your company does in a single sentence.

We are an Australian insurance brokerage specializing in a full suite of professional, personal, and lifestyle-related insurance products for various professions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designpluz to accomplish?

• Develop a unified custom system to manage client policies, renewals, and quoting across all lines of insurance (Medical Indemnity, Cyber, Home, etc.).
• Launch a secure 24/7 online portal for clients to view policy documents and submit initial claims, reducing inbound calls.
• Automate manual data entry processes to free up our brokers' time for high-value client advisory services.

SOLUTION

How did you find Designpluz?

Online Search

Why did you select Designpluz over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Designpluz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designpluz developed a custom, secure insurance management platform ("PolicyHub") and an integrated client portal. The work included complex API integration with multiple insurance carriers for real-time quoting, implementing a secure document management system, and designing two distinct UI/UX interfaces (one for internal brokers, one for external clients). We focused heavily on workflow automation for policy renewal processing. Key Deliverables: Fully functional broker management platform, secure client portal (Web App), Policy Renewal Automation Module, and API Integrations for quoting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The custom system delivered immediate and significant results:

Reduced Policy Administration Time by 50%: Automating policy renewals and document generation cut the time spent on administrative tasks in half.
Achieved 70% Client Portal Adoption: Within the first three months, 70% of our active clients used the portal to retrieve documents or file claims, significantly lowering the volume of routine inbound phone calls.
Eliminated Quoting Errors: By using the integrated carrier APIs and a standardized data entry system, we effectively eliminated quoting errors caused by manual data transfer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designpluz managed the project with great rigor and professionalism. They utilized an Agile process with bi-weekly sprints, which gave us constant visibility and control over the development. They delivered all milestones on time and maintained excellent budget adherence. Their response to our needs was swift; our account executive was highly attentive and ensured all regulatory and compliance requirements specific to the insurance industry were addressed immediately and accurately.

What was your primary form of communication with Designpluz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive was their deep dive into our insurance workflow. They didn't just build software; they genuinely understood the complexity of brokering multiple lines of insurance and the need for compliance. They translated our fragmented, manual processes into a single, seamless digital workflow. This strategic understanding of our industry—beyond just the technology—made them a unique and invaluable partner.

Are there any areas for improvement or something Designpluz could have done differently?

The main area for minor improvement would be the delivery of end-user training documentation. 

BACKGROUND

Please describe your company and position.

I am the Principal of Agrisurance

Describe what your company does in a single sentence.

We are a general insurance broking & risk advisory service business specializing in the agricultural supply chain and the food & beverage value chain, delivering client-centred insurance recommendations and enterprise risk management advice in the food and agriculture sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designpluz to accomplish?

• Design a logo
• Build a website

SOLUTION

How did you find Designpluz?

Referral

Why did you select Designpluz over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Buid website in accordance with Website Brief

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality of build
• Conforminyt with brief
• Responsiveness to modifications
• Excellent communication style (with project manager)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive to modifications as and when required.

What was your primary form of communication with Designpluz?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication with project manager

Are there any areas for improvement or something Designpluz could have done differently?

Client onboarding process (especially for low IT-resourced clients)