Designity

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of OpenVPN

Describe what your company does in a single sentence.

Network security

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Create interesting designs and ad graphics
• Give us templates to use for our virtual conference
• Many other creative requests as they came up

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

High ratings

How many teammates from Designity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Designity to be one creative team - take over any necessities, ensure we had templates in Canva, and perform a brand refresh.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to save about 33% in expenses for creative services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, we had a Project Manager who ensured tasks and milestones were all aligned with relevant due dates. When I raised the red flag a couple of times, we were able to make it work by moving things around. Very responsive.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Agencies often need time to figure things out. To understand what we're looking for. Through a series of kick off meetings, it set them off on the right foot, and during our initital 2 week trial, we were paired with an outstanding creative director who absolutely nailed it, and convinced me we had to proceed.

Are there any areas for improvement or something Designity could have done differently?

I didn't love their project management website (although they used Miro and that worked well).

BACKGROUND

Please describe your company and position.

I am the Owner, President of Dallaswear Uniforms & Waitressville Uniforms (Designity has been working on an unannounced, pre-launch brand))

Describe what your company does in a single sentence.

B2B Groupwear Uniform designer and manufacture 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Completely re-engineer our brand's digital aesthetic and positioning.
• Design a frictionless, high-end UI/UX for our custom 3D shopping journey.
• Develop a custom iconography system and "editorial" web assets that validate our premium pricing.

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Flexibility and diversity of services. Easy to understand. It's digital.

How many teammates from Designity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompassed a comprehensive digital rebrand and UI/UX overhaul aimed at completely repositioning our company from a standard apparel manufacturer into a high-end luxury design house. Designity acted as our strategic partner to solve a complex challenge: translating our highly technical manufacturing specifications into a seamless, premium B2C e-commerce experience that directly elevates our perceived market value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-Time & On-Budget: Thanks to their highly transparent process and flat-rate model, we executed a massive digital rebrand strictly within our budget and hit every major milestone on or ahead of schedule.
• Flawless Communication: Our Creative Director maintained crystal-clear, proactive communication, ensuring zero bottlenecks or lost-in-translation moments.
• Elevated Creative Execution: Their deliverables didn't just meet our project briefs—they consistently exceeded our expectations. They provided us with fully realized, ready-to-launch UI/UX wireframes and custom visual assets that successfully repositioned us as a luxury brand."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is what truly sets them apart from traditional agencies. Having Matthew as our dedicated Creative Director meant we weren't just submitting support tickets; we were collaborating with a strategic partner who acted as an extension of our own team. Every single UI/UX wireframe and custom asset was delivered exactly on time, often ahead of schedule. Whenever we had complex, highly specific art direction, Matthew responded immediately and executed our exact vision flawlessly without any friction.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What is most unique about Designity is their operational model. Having a dedicated, US-based Creative Director who can seamlessly swap in specialized experts—from elite UI/UX designers to high-end copywriters—without altering our flat-rate subscription is a game-changer. It gave us the strategic firepower of a massive luxury design agency, but with the agility and personalized focus of an in-house team.

 We came to them with a massive, complex goal: to completely re-engineer our digital identity and elevate our athletic apparel company into a high-end, luxury design house. They didn't just design a website; they perfectly captured our vision.  From overhauling our entire iconography system to building stunning, 'Vogue-editorial' wireframes for our Material Guides and Color Library, their attention to detail is unmatched. They perfectly translated our highly technical B2B specs into a beautiful, frictionless B2C shopping experience. If you are looking for an agency that actually listens to your creative briefs and executes flawlessly on the first try, I cannot recommend Designity enough. A phenomenal team!

Are there any areas for improvement or something Designity could have done differently?

Because Designity operates at such a high strategic level, the only 'area for improvement' is more of a learning curve for new clients. To get the absolute most out of their unique model, you must come to the table with highly detailed project briefs and a clear vision. They move incredibly fast and execute precisely what you ask for, so being prepared and organized on the client side is essential to matching their pace. Once we dialed in our onboarding briefs, the process was flawless

BACKGROUND

Introduce your business and what you do there.

I’m the director of communications for the largest reentry employment provider in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designity?

We needed help with design and branding work.

SOLUTION

What was the scope of their involvement?

Designity has provided design and branding services for our organization. The team has delivered graphics, logos, websites, marketing collateral, and video content. Designity has expanded our capacity, strengthened our creative expertise, and improved ease of management across our team. Our external brand has also consistently grown stronger over the past two years as a direct result of this collaboration.

What is the team composition?

We’ve worked with 2–5 teammates from Designity.

How did you come to work with Designity?

Someone referred Designity to me. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with Designity around October 2023 I believe, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in engagement with our content. Designity has proven to be a trusted and invaluable partner to us. Our external brand has consistently grown stronger as a direct result of this collaboration.

How did Designity perform from a project management standpoint?

Designity’s team is consistently communicative, responsive, and professional. We primarily communicate through virtual meetings, miro, the designity portal, emails, and messaging apps.

What did you find most impressive about them?

Our creative director from Designity has a deep understanding of our mission and vision and is able to translate that insight quickly into high-quality creative content with real, actionable impact.

Are there any areas they could improve?

I can’t think of anything for Designity to improve.

BACKGROUND

Please describe your company and position.

I am the Marketing Project Manager of Right At School

Describe what your company does in a single sentence.

We partner with school districts to run after-school, before-school, summer camp, spring break camp, winter break camp, and Discovery Clubs in their Schools. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• To increase the design capacity of our creative team

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We have an ongoing partnership with Designity in which we pass on the surplus of design work to them which our small internal team can't handle. 

This includes Emails, Landing Pages, Print Deliverables, Ads, etc...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They work on completing design deliverables for us to meet our campaign goals. 
Measurable outcomes would be an increase in our work capacity. Launching our Marketing Campaigns in a timely manner. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a dedicated project manager who is very responsive. We meet once a week and are in daily communication with them as we frequently have numerous projects with them open at any given time. 

We are kept up to date about all timelines and open work capacity for our plan. They have numerous processes in place to ensure frequent communication and timely delivery of projects and feedback. 

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of the team to flex with our needs is impressive. We are able to add on extra creatives to our plan on a weekly basis and decrease creatives when our workload slows down. This allows our team to stay agile with unexpected projects but still keep costs low. 

Are there any areas for improvement or something Designity could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Tricoci

Describe what your company does in a single sentence.

Beauty and wellness services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

Help me with design production work

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the course of our partnership, Designity has supported a wide range of creative and marketing initiatives. The scope of work has included campaign concepting, social and digital asset design, email layouts, in-store signage, presentation decks, and promotional materials.

Key deliverables have spanned from large-scale seasonal campaigns to ongoing creative needs—each executed with strong brand alignment, quick turnaround times, and consistent attention to detail. Designity has functioned as an extension of my internal team, providing high-quality creative that meets both strategic and aesthetic goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership led to strong creative outcomes and measurable improvements in both process and output quality. We successfully launched multiple campaign assets on time and within scope, achieving a consistent visual identity across all deliverables. The organized workflow and structured feedback process helped accelerate turnaround times, reduce internal revisions, and maintain alignment on creative direction.

Overall, the measurable outcomes included improved design efficiency, faster project completion, and stronger consistency in brand execution across digital and print channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designity’s project management is organized and efficient. The platform makes it easy to track progress, share feedback, and stay aligned on timelines. My dedicated project manager communicated clearly throughout each phase, was proactive in checking in on priorities, and always receptive to feedback or shifting needs.

All deliverables were completed on time, and any adjustments or new requests were handled quickly and professionally. The team’s responsiveness and ability to adapt to feedback made the entire creative process seamless and collaborative.

What was your primary form of communication with Designity?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me about Designity is the combination of creative talent and structured process. It’s rare to find a design service that delivers both high-quality, on-brand work and such a seamless, organized workflow. The platform, paired with consistent communication from my designer, made collaboration effortless and efficient.

Are there any areas for improvement or something Designity could have done differently?

Overall, my experience was very positive. The only area for improvement would be adding even more proactive creative exploration early in the process—bringing forward multiple design directions up front could help speed alignment and inspire new ideas. Otherwise, communication, delivery, and quality were consistently strong.

BACKGROUND

Introduce your business and what you do there.

 I’m the Executive of Sunday Swagger, an e-commerce company. We design bold, vibrant polos with unique patterns using 4-way stretch fabric that offers moisture management, breathability, and UPF 40 sun protection for stylish, comfortable performance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designity?

 We needed help with design projects that our internal team didn’t have the bandwidth to work on.

SOLUTION

What was the scope of their involvement?

 Designity has helped us with email marketing templates, email campaign designs, ad creative, sales catalogs, and apparel pattern designs. For each project, I give them direction and the objectives, and they come up with unique concepts and designs. After my feedback, they complete the designs and present them to me in the requested formats.

What is the team composition?

 We’ve worked with four teammates from Designity.

How did you come to work with Designity?

 A colleague referred them to me. I chose them because of their capabilities, expertise, and skills. Although they weren’t cheaper than other alternatives, they could achieve a higher quality output.

How much have you invested with them?

 We’ve spent around $30,000.

What is the status of this engagement?

 We started working with them in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 We’ve seen improvements in our email marketing and paid advertising KPIs. Our emails have seen 10% higher click rates, and our ads have seen 10% lower CPMs and 20% higher ROAS than non-Designity creative. These improvements have been sustained over three months.

How did Designity perform from a project management standpoint?

 Designity’s project management has been very professional and timely. The team is extremely organized and detail-oriented. We communicate via Slack, Miro, and their portal.

What did you find most impressive about them?

 The quality of their creative director assigned to us and their ability to quickly develop and refine new concepts have been impressive.

Are there any areas they could improve?

 No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Glytone

Describe what your company does in a single sentence.

Skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Design many assets
• rebrand

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

• High ratings
• Great culture fit

How many teammates from Designity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Designity for a wide range of creative projects, covering everything from branding and packaging design to email marketing assets, website updates, and social media content.

Key deliverables included:

Product packaging concepts and redesigns for new launches.
Landing page and website design elements to improve user experience and conversions.
Email campaign templates and graphics that align with our brand’s tone and aesthetic.
Social media visuals and video clips tailored for D2C marketing campaigns.
Creative direction and strategy support, ensuring all assets were cohesive and on-brand.
Their ability to handle both high-level strategy and detailed execution has been invaluable to us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Designity led to several measurable outcomes that demonstrated real progress and success for Glytone:

Increased Engagement: Our email campaigns and social media content saw higher engagement rates due to the elevated design and cohesive branding.
Higher Conversion Rates: The redesigned landing pages and promotional assets contributed to improved conversion rates during key campaigns, like product launches and seasonal sales.
Faster Turnaround Times: Having a dedicated creative team allowed us to complete projects more efficiently without compromising on quality, accelerating our go-to-market timelines.
Stronger Brand Cohesion: From packaging to digital, every touchpoint now feels consistent and premium, which has boosted both internal confidence and external perception of the brand.
Designity’s impact is visible not just in the aesthetics, but in the performance and momentum of our marketing efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designity’s project management is one of their biggest strengths. Every project is led by a dedicated creative director, which makes communication smooth and deadlines crystal clear. They use an intuitive platform that keeps everything organized—from timelines and feedback to file delivery, so nothing falls through the cracks.

They consistently delivered items on time (or early), even with tight deadlines. And when priorities shifted or we needed quick pivots, they were flexible, responsive, and always willing to adjust. Their ability to manage creative workflows efficiently saved us time and kept our campaigns moving forward.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

you get the flexibility of a freelance-style setup with the structure and quality control of an agency. That’s rare.

Having access to a curated network of vetted creatives, all managed by a dedicated creative director, means you’re not just hiring a designer, you’re tapping into a full creative team that works like an extension of your brand.

It’s that combination of diverse talent, strategic oversight, and reliable execution that makes Designity truly stand out.

Are there any areas for improvement or something Designity could have done differently?

The only area for improvement would be more flexible pricing.

That said, once you see the level of work and the efficiency of their process, the value becomes clear, it’s a true investment in your brand’s growth. 

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of a manufacturing company.

Describe what your company does in a single sentence.

Manufacture and sell fireplaces and stoves.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Creative Design
• Content Creation

SOLUTION

How did you find Designity?

Already working with them when I joined the team

Why did you select Designity over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Knows our brand well

How many teammates from Designity were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We regularly use Designity as our creative agency/partner for the various marketing materials and campaign needs that come up throughout the year. Typically we ask for images to use on social, PPC and website landing page design. All of this includes copywriting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliverables were delivered on time and within scope. Many time we were provided with additional collateral to use in our campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very responsive and receptive to requests and feedback. Timelines were always met and communicated well if shifts needed to be made throughout the project.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The turnaround time is unbelievable! I also came into my current role with Designity already being an established partner and I felt like they had a really good grasp on the brand. It helped me get up to speed and start on projects faster.

Are there any areas for improvement or something Designity could have done differently?

As of right now, nothing comes to mind. Everyone I've met with or corresponded with has exceptional customer service.

BACKGROUND

Please describe your company and position.

I am the Chief Operations Office & Co-Founder of NP in Psychiatry, PLLC

Describe what your company does in a single sentence.

NP in Psychiatry provides compassionate, evidence-based mental health care through therapy and medication management, helping clients achieve emotional balance and well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Business Collateral 2 (email signature, posters, pamphlets)
• Logo and Branding Guide
• Business Collateral (business cards, letterhead, powerpoint template)

SOLUTION

How did you find Designity?

Online Search

Why did you select Designity over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Designity were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work & Key Deliverables

The scope of work with Designity, specifically with Sitara as my creative director, encompassed a complete refresh and enhancement of my company’s branding and business collateral. As a psychiatry practice, it was crucial that our visual identity reflected professionalism, modernity, and the essence of our mission. Sitara took the time to understand our goals and translate them into a cohesive, high-quality design system.

Key Deliverables:
Logo Refinement & Branding Enhancement

Sitara worked closely with me to refine our existing logo, ensuring it captured the heart of our practice while making it more modern and polished. She provided multiple logo variations and supporting mood boards to help guide decisions based on industry trends.

Business Collateral Design

Custom-designed letterheads, ensuring consistency with our updated branding.
Professional PowerPoint templates for internal and external presentations, maintaining a sleek and cohesive look. High-quality business cards that reflect our practice’s professionalism and brand identity.

Marketing & Informational Materials

Posters and pamphlets designed to communicate key information in an engaging and visually appealing way. Thoughtfully designed materials to ensure our messaging is clear, professional, and in line with our brand identity.

Creative Direction & Project Management

Sitara didn’t just execute designs—she provided expert creative direction, ensuring our brand was visually aligned with our mission. She consistently went above and beyond by presenting mood boards with each design round, allowing for a more informed decision-making process.
For the second project, she took full creative leadership, allowing me to step back and trust her expertise while only needing to provide quick feedback via email and Miro.

Overall Impact:
Sitara’s work helped elevate our company’s brand presence, giving us a more professional and modern look while maintaining the warmth and approachability that is essential in the mental health field. Every deliverable exceeded expectations, and the experience of working with her made the entire process seamless and rewarding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Enhanced Brand Identity – Our updated logo and branding now better reflect our mission, creating a more professional and cohesive look.
• Improved Marketing & Client Engagement – New posters, pamphlets, and business collateral provide clear, visually appealing materials that enhance communication with clients.
• Increased Efficiency – With polished PowerPoint templates and letterheads, internal and external communications are now more streamlined and visually consistent.
• Trust in Creative Direction – Initially hesitant to relinquish control, I gained full confidence in Sitara’s expertise, allowing her to lead our second project with minimal input, saving time while achieving outstanding results.

Overall, the project not only elevated our company’s visual identity but also improved workflow and client-facing materials, reinforcing our credibility and professionalism.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Designity’s project management, led by Sitara, was exceptionally efficient and well-structured. Every week, there was a clear objective, and Sitara executed each phase of the project with remarkable speed and precision. She consistently delivered high-quality work on time, often exceeding expectations with her proactive approach.

She was highly responsive to my needs, carefully listening to feedback and making thoughtful adjustments to ensure the final product aligned with my vision. Her ability to anticipate potential challenges and provide creative solutions made the entire process seamless.

The structured workflow, combined with Sitara’s quick turnaround and attention to detail, made for an incredibly smooth and stress-free experience. I always knew what to expect next, and each week brought meaningful progress, reinforcing my trust in her expertise.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Designity was the combination of structured project management with true creative expertise. Sitara’s ability to take my vision—despite my non-creative background—and translate it into a cohesive, modern, and professional brand identity was remarkable.

Her unique approach of providing mood boards alongside every design iteration helped me refine my ideas and stay aligned with industry trends. Additionally, her responsiveness, attention to detail, and ability to execute high-quality work so quickly set her apart.

Beyond just delivering great designs, Sitara made the process effortless. She took the time to understand my initial hesitation in giving up creative control and guided me through the process with care and consideration. By the second project, I fully trusted her to lead with minimal input, which speaks volumes about her reliability and expertise.

Are there any areas for improvement or something Designity could have done differently?

Honestly, I don’t have anything negative to say about my experience with Designity. If anything, my only regret is not working with them sooner! The process was smooth, the quality of work exceeded my expectations, and Sitara made the collaboration effortless. If I had to give one small note, it would be that because the work was so high-quality, it set the bar incredibly high for any future design partnerships. But overall, I wouldn’t change a thing about my experience.

BACKGROUND

Please describe your company and position.

I am the Senior Social Media Associate of Physician's Choice

Describe what your company does in a single sentence.

Physician's Choice is a Probiotic Company looking to enable everyone to feel at home in their body.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Designity to accomplish?

• Activate Instagram
• Curate Videos for SBV Amazon Ads
• Create PR Influencer Boxes

SOLUTION

How did you find Designity?

Other

Why did you select Designity over others?

• High ratings
• Great culture fit
• Other

How many teammates from Designity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Influencer Boxes: Activated PR boxes for the first time and worked with our personal influencers

SBV Amazon Ads: Highlighting the product through innovative ways

Instagram Feed: Created static graphics as well animations. Currently providing out of the box ideas / pushing the boundaries with our current feed - helping PC show up the way we want to on social

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As the Senior Social Media Associate at Physician's Choice, I’ve had the pleasure of working with Designity for about a year now, and they have been nothing short of phenomenal. Since I joined, they played a crucial role in bringing our influencer PR boxes to life at the start of 2024, and starting in April, they’ve been instrumental in igniting our social media presence, particularly on Instagram.

Their support has helped us transform our Instagram from good to great. We’ve now shifted to monthly batch content production, complete with copy, and this shift has been a game-changer for us. Designity's thorough communication, ability to meet tight deadlines, and kind, flexible approach during organizational changes have made them an invaluable partner.

We love our Designity team here at Physician's Choice!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management with Designity is exceptional. Always meeting tight deadlines and communication is amazing with our account manager.

What was your primary form of communication with Designity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility. Many design agencies (or third-party agencies) in general can be difficult to work with because they have so many guardrails and rules to follow. Designity showed PC that this does not always have to be the case! They allow us the flexibility to work with different designers when we want and change directions, depending on our needs for the quarter, month or even that week! Again, one of a kind agency.

Are there any areas for improvement or something Designity could have done differently?

We just want some more innovative out of the box ideas for social. This has been communicaated and we are already starting to see the results we want!