Dazze Studio

BACKGROUND

Please describe your company and your position there.

We have had a brick and mortar store in London for 22 years, selling ladieswear and home accessories. We launched an e-commerce site 2 years ago. I founded the business together with my sister.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dazze Studio, and what were your goals?

Our website was created 2 years ago and we wanted to have an external eye on it, from an efficiency and design perspective. We also wanted our newsletters analysed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended Dazze through a mutual contact. We chose them because we favour working with boutique companies. We appreciated the quick understanding of the brief and the quick response.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting to define the scope of work and agreed on the pages that needed reviewing. The timeframe was 5-7 to deliver the report, which was respected.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the founder.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The purpose of the report was to define next steps. Some we've been able to implement easily in house. The rest will be discussed further over the next 6 months. The audit pointed us in the right direction. The report was really clear, with examples to demonstrate the points and the right amount of information.

Describe their project management style, including communication tools and timeliness.

Communication was simple and straightforward. We were not asked to use too many new tools which we would have found overwhelming and we are time poor. Jamie was responsive and easy to speak with. This is important to us as we have no tech knowledge.

What did you find most impressive or unique about this company?

It's impressive to be given direct attention by a founder. The follow up with suggested fixes was also very good and clear explanations were given of all stages.

Are there any areas for improvement or something they could have done differently?

They actually were more responsive and available than we were.

BACKGROUND

Please describe your company and your position there.

I am the Assistant Manager of Bentley & Skinner, responsible for the Marketing and Online part of the business. Bentley & Skinner, Jewellers by Royal Appointment to both Her Majesty the Queen and His Royal Highness the Prince of Wales, buy and sell the loveliest jewellery. The company was established in 1881.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dazze Studio, and what were your goals?

Our website was designed over 10 years ago and had become outdated. Since we didn’t have in-house developers, we hired Dazze Studio to design and develop a new ecommerce website, in order to increase our traffic, make our website more SEO friendly and increase the online sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched online for companies specializing in the field. I approached about twenty companies and it was Dazze Studio the one company whose approach made me feel confident.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few virtual meetings to discuss our objectives and the ideas that we wanted to include in our website. After that Dazze prepared some mock-ups and then after some further changes we decided to go ahead.

How many people from the vendor's team worked with you, and what were their positions?

The founder of the company: Jamie was our point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website was launched just before Christmas. We have seen an increase in inquiries and so far we have positive feedback from our customers.

Describe their project management style, including communication tools and timeliness.

We had an update almost on a daily basis and our communication was done either through emails or video calls.

What did you find most impressive or unique about this company?

We're impressed with their respectful approach to our heritage and style.

Are there any areas for improvement or something they could have done differently?

Nothing really important to report.

BACKGROUND

Please describe your company and your position there.

I am the director of my company. I design and produce shearling apparel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dazze Studio, and what were your goals?

My website was becoming very tired, and not communicative. It needed new life and energy, with a view to drive more traffic, resulting with an increase in sales. I was very impressed with Dazze Studio suggestions, and felt they were speaking in my 'language'.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor was recommended by an associate, who had been very impressed with their projects. I liked their ideas, the planning stages and costs seemed very fair.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed the goals and objectives, and most importantly was the 'tone of voice'. Wireframes were designed, and layouts were presented. I wanted to continue with Shopify - content was updated, creating a landing page to capture new subscribers.

How many people from the vendor's team worked with you, and what were their positions?

I only worked with the Director.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Already I've seen in my analytics, more traffic is coming to the site, but with my products, they are a luxury item, so customers need to invest time before making a purchase. We are about to launch a 'Newsletter' to existing database, and feel confident sales will transpire from this.

Describe their project management style, including communication tools and timeliness.

We communicate with Slack, and find this a great tool, as you can keep each segment separate, and easy to upload images and files. At times, I find it easier to have live calls to really get my point across and more importantly - have a brainstorming session.

What did you find most impressive or unique about this company?

I have been so impressed with how professional my website looks.

Are there any areas for improvement or something they could have done differently?

I am such a perfectionist, and layout, fonts and how areas on website look are so important to me. I wish this was an easier process. Feel it's quite time consuming going back and forth with images and text, although this is partly my downfall, as not up-to-date with creative software packages.

BACKGROUND

Please describe your company and your position there.

Hard & Ware is a company based in London which makes hardware and home products. I started the company in 2017.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dazze Studio?

Dazze made our new website. Thank you Dazze.

What were your goals for this project?

We wanted a new online platform to showcase our products. hardware is an old fashioned and stagnant industry and we wanted to take it into a modern age. We wanted to have great imagery and functional product selections to allow for our wide range of products. a clean bold design was essential for us moving forward.

SOLUTION

How did you select Dazze Studio?

I saw Dazze on clutch and noticed his previous clients. I had used websites he had made before. Dazze wants to "break away from the eCommerce sameness" and that is what we wanted.

Describe the project in detail.

A newly branded website to answer to new business development goals. Development of a full e-commerce platform with very thorough product pages. Some of the details were: product pages with finish and size tabs dynamic changing of color and images all products catalogue uploaded at once

What was the team composition?

We were in contact with only one person - the project manager. We do not know the size of the team working in the background.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been overwhelmed with positive comments and feedback about our new website. This really makes us feel great about what we are doing going forward with our business.

How effective was the workflow between your team and theirs?

The workflow was very effective. Dazze gave the project structure which was essential and all deadlines were met.

What did you find most impressive about this company?

Dazze have great technical ability paired with a good understanding of the client aesthetic. We felt they had a solution for everything we could throw at them.

Are there any areas for improvement?

We can only think about improvments from the client side. Dazze really made this happen for us. we have a whole new respect for web design as a whole since this project with Dazee.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

We wanted to add E-commerce and then offered to Dazze Studio again.

SOLUTION

What was the scope of their involvement?

All of them.

How did you come to work with Dazze Studio?

My ex co-worker

How much have you invested with them?

5,000 pounds

What is the status of this engagement?

All done

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

slack

How did Dazze Studio address the challenges that arose?

They did it by themselves speedy

Describe the impact this engagement has had on your business.

The great design makes the customer visit and see the site. It is easy to use the site, so that it has a lot of opportunity to make the customer buy the products

How was project management handled?

Is there anything that the vendor did well or that you would consider a strength?

Great design

In what specific areas can they improve?

Nothing, all was great

UPDATED REVIEW

This review was published on April 8, 2020.

Taka Ishiyama

Founder, Nighthawks

Consumer Goods

1-10 Employees

Japan

Less than $10,000

Dec. 2019 - Feb. 2020

Project summary: 

Dazze Studio was tasked with building a website for a boutique merchandise store. The team developed the site on WordPress and was responsible for the design as well.

Feedback summary: 

With reliable project management and proven expertise, Dazze Studio created a final website that has impressed both customers and internal stakeholders. Customers can expect a smooth engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Nighthawks, a boutique merchandise store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

We needed someone to develop our website.

SOLUTION

What was the scope of their involvement?

Dazze Studio designed and developed my website. I provided the team with all of the necessary content, and they integrated it onto the site. They worked in WordPress.

What is the team composition?

I worked with Jamie (Founder).

How did you come to work with Dazze Studio?

I knew Jamie from a previous role and asked him to develop my website. I had seen his work when we were co-workers and trusted he would be a good fit for our project.

How much have you invested with them?

We’ve spent £4,000 so far (approximately $5,000 USD).

What is the status of this engagement?

The project took place from December 2019-February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers are pleased with our website. We get consistent feedback from them that it’s visually appealing.

How did Dazze Studio perform from a project management standpoint?

Their project management style was really good. We used Slack to communicate and never had any issues. Jamie responded very quickly.

What did you find most impressive about them?

Dazze Studio is exceptionally skilled at creating websites.

Are there any areas they could improve?

No, I had a good experience with them.

Do you have any advice for potential customers?

The team is easy to understand. I recommend working with Dazze Studio.

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I’m the owner and creative director of a bridalwear company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

We needed help developing a better coded, faster website and customized UI to accommodate our specific and unique workflow. We also needed rebranding.

SOLUTION

What was the scope of their involvement?

Dazze Studio first analyzed our requirements. They came up with a brand new website from scratch using WordPress. We requested contact, appointment, and sign-up forms. We also requested an integration between the application used on the website and a third-party application. 

For example, LiveChat, which is a support application, and also MailChimp, an accounting system, and a payment system. It was a combination of my input and their design. They rebranded the look and feel of the website, but I gave them a guideline of what I was hoping to achieve.

They did the logo design and had a lengthy discovery call to really understand our unique business model and our customers, as well as our unique workflow and requirements. They also helped with integrating different third-party applications and streamlining our workflow and dataflow.

What is the team composition?

I worked primarily with Jamie (Founder).

How did you come to work with Dazze Studio?

I found them through the WordPress showcase web page. I also googled e-commerce website developers, and what made Dazze Studio really stand out was their stunning website design. 

I also went through their other customers’ websites, which looked absolutely stunning and loaded really fast. I found the UX to be very good myself while browsing through all the websites.

How much have you invested with them?

We spent £8,500 (approximately $11,500 USD).

What is the status of this engagement?

We worked together from September–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They rebranded our website and it truly represents who we really are and our products. Dazze Studio came up with a stunning design and also the perfect backend solution that’s tailored to our unique workflow.

One of the most important metrics is when the website loads. It has significantly improved when I check the website using three main website speed testers. Our website looks absolutely stunning. It’s very easy to navigate and has good UX. 

We’ve already received more leads per day than we ever did before even during the pandemic and the second half of December 2020, which is normally very quiet for our business. The infrastructure, sitemap, and layout are very well-thought-out. They always picked the best possible solution to meet our very specific workflow.

How did Dazze Studio perform from a project management standpoint?

We mainly used Slack and Notion. Each step of the project was clear and the communication, very prompt.

What did you find most impressive about them?

The communication from their founder was impressive, as well as the knowledge they had. They’re the most professional team with in-depth technical knowledge and attention to detail. They exceeded my experience with any other teams I’ve worked with before. 

They really understood our brand and asked lots of great questions. The rebranding was spot on. We approved the first version of the branding package they proposed. The team was very thoughtful and always went the extra mile.

Are there any areas they could improve?

No, there’s nothing I can think of. Everything exceeded my expectations.

Do you have any advice for potential customers?

Be very clear with your expectations, and be as detailed as possible. Do the homework beforehand to gain some basic knowledge about e-commerce.

They are the best company I’ve ever worked with. If you’re looking for the best e-commerce developer to build your website, no matter what sector you’re in, they are the perfect company for you. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Venture Rocks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

I needed help with making a website.

SOLUTION

What was the scope of their involvement?

Dazze Studio created a website that designs pitch decks for startups. It’s a simple, informational website, and it includes a contact form. The team used a Readymag template and did the design of the website as well as the whole brand design. 

What is the team composition?

I worked primarily with Jamie (Founder).

How much have you invested with them?

We spent £3,000 (approximately $4,000 USD).

What is the status of this engagement?

This project lasted from August–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I have a website and I’m pleased with the design. It’s clean and professional, and I’ve received good feedback from people that have seen it. They were thoughtful when it came to branding and paid attention to the details. 

How did Dazze Studio perform from a project management standpoint?

They performed very well, and we used Slack. 

What did you find most impressive about them?

I was really impressed with their professionalism, expertise, and assistance throughout the project.

Are there any areas they could improve?

No, I have no suggestions. 

Do you have any advice for potential customers?

If you need something done quickly, Dazze Studio probably isn’t the team for you. They like to take their time because they’re very thoughtful. So if you’re willing to wait, they’re great. 

UPDATED REVIEW

This review was published on October 9, 2020. 

Kelly Klein

Investor, Vintage Granny

Consumer Goods

1-10 Employees

United Kingdom

$10,000 to $49,999

June - Sept. 2020

Project summary:

Dazze Studio provided branding services, creating a logo, a style guide, a color scheme, and business cards. They also built a website using WooCommerce templates where users can buy and sell vintage goods.

Feedback summary: 

The website that Dazze Studio’s developed was met with a positive response, receiving compliments on the product’s user-friendly nature and visual appeal. The team possesses strong e-commerce expertise, and their efficiency and attention to detail make them an ideal partner for future projects.

BACKGROUND

Introduce your business and what you do there.

I’m an investor in Vintage Granny, a global marketplace for vintage antiques and collectible items.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

We needed e-commerce expertise.

SOLUTION

What was the scope of their involvement?

Dazze Studio did branding from scratch. This included a logo, style guide, color palette, business cards, and social media handles. 

The second part of the project involved building our website. Users can upload vintage items onto the website and can also buy what’s on the website. The team used templates, and some of them were WooCommerce templates. 

What is the team composition?

I primarily worked with two teammates including Jamie (Founder) and another teammate who was involved in the branding.

How did you come to work with Dazze Studio?

I did a lot of research online. I wanted someone who could build websites and had experience with e-commerce websites. I found Dazze Studio on Awwwards, and I chose them because of their previous experiences, the websites they’d done in the past, and their price. 

How much have you invested with them?

We spent between $18,000–$20,000.

What is the status of this engagement?

We began working with them in June 2020. Dazze Studio completed the website, but we haven’t launched it because there are a few operational things we need to do.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We really love the website and the way it looks. We’ve asked for feedback, and people have said positive things about the way it looks. It’s simple to use, which is what we wanted. We’re pleased with the outcome and excited to get it launched. 

I would work with Dazze Studio again. In fact, I’m working with them on another project. I loved their style and efficiency.

How did Dazze Studio perform from a project management standpoint?

They performed really well. Dazze Studio was very organized and efficient. They used Slack to keep track of the project and communicate with us. 

Jamie was responsive, organized, and detail-oriented. He explained things that we didn’t understand and helped us navigate a complex marketplace. I liked the team’s response times.

What did you find most impressive about them?

Their specialty in e-commerce marketplaces sets them apart. They have a unique style that’s hard to replicate. It’s cool, vibrant, and young, which matches exactly what we wanted. 

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Marketplaces are complicated websites, so I would advise customers to think through their processes beforehand. We changed things a lot of times, but Dazze Studio was very patient with us.

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 4

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I’m the director and sole member of a company that operates within the women’s e-commerce space. My company is still in the creation phase, so it hasn’t launched yet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

I needed a service provider that could first do my branding and then go on to create a website.

SOLUTION

What was the scope of their involvement? 

Dazze Studio does the branding and web design for my company. They’ve guided me throughout the entire process, starting with key questions to get a sense of what my company was about.

The first main deliverable is a brand book that includes the full range of our branding. That includes the logo design, signature, color palette, and graphical look. They’ve prepared every aspect of our brand and how it should appear on different platforms, whether it be on our site or on social media.

We haven’t started on the website yet, but the planning for that has been really great so far.

What is the team composition? 

My main point of contact is Jamie (Founder), who sorts out everything. For the brand work, I go with Nikka (Branding Specialist). Between them, they answer all of my questions.

How did you come to work with Dazze Studio?

I found Dazze Studio on Clutch while looking for a service provider that was reasonably priced but would still deliver quality service. Like with anything, it’s always a bit of a gamble when you go with a company for a project that you haven’t done before. 

But, straight away, Dazze Studio showed me that they knew exactly what I needed for my brand. I wouldn’t have known where to start without them. They helped with everything, and it all seemed to match up. That initial conversation led to me choosing them as the right fit.

How much have you invested with them?

For the branding alone, I’ve spent about £3,200 (approximately $4,000).

What is the status of this engagement?

We started working in July 2020, and the brand book portion was completed on time exactly as planned. Next week, we’ll start working on the website, so I’m sure they’ll live up to expectations.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dazze Studio has completely alleviated me of the hassle of doing branding. With what they’ve created, I can use their assets going forward for anything I need. Nothing is live yet, but the people I’ve shared the designs with have responded positively.

How did Dazze Studio perform from a project management standpoint?

I can’t fault them there. Anything they said they’d do, they’ve completed it as promised. The team is always at the other end of the phone, and I also have access to Slack and Notion to ask questions. If I have a concern, I can send them a Slack message at any hour of the day, and they’ll answer me.

What did you find most impressive about them?

They have the ability to take an idea and transform it into a product. It’s almost like they know exactly what’s needed to get things done before you’ve even said anything. They’ve got the answers to my questions. I also appreciate that they don’t just take my money and do the service for me; they’re there to support me and stay in contact.

Are there any areas they could improve?

No, I don’t know how they could improve. Everything has been beyond expectations.

Do you have any advice for potential customers?

Communication is the most important thing. Regardless of whether you think something is useless to say or if you just have an idea, say it to them. They’re good at taking a comment and turning it into a final product — and it’ll be something that’s more personal to what you need.

BACKGROUND

Introduce your business and what you do there.

I am the manager of a fashion store in East London for women and homeware, and we are going to introduce menswear next season. We are relatively small, and we launched in 2018.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dazze Studio?

We wanted to launch an e-commerce store.

SOLUTION

What was the scope of their involvement?

They built the whole platform for us. We had approached Jamie (Founder, Dazze Studio) and told him how we wanted the site to represent our store digitally.

The site is built on WooCommerce. It is a regular online store with a brand list, “about us” page, a wish list, and a pre-order section that we haven’t launched yet but will in the future. It’s also connected to our Instagram.

We have a system called Retail Pro that acts as our booking in and booking out system. It’s where we create all the products. We had to make sure that the website spoke to Retail Pro, and to do that, I think we had to get another platform called Octopus. Jamie organized all of that.

What is the team composition?

We worked with Jamie, and his wife did the font and colors.

How did you come to work with Dazze Studio?

They were suggested to us by a mutual friend. When it came to doing the website, we felt more comfortable going with someone who was suggested by friends and whose work we’d seen. We didn’t even approach anyone else. We did look at other website developers but decided to go with Dazze Studio.

How much have you invested in them?

I think it was around £20,000 ($2,500 USD).

What is the status of this engagement?

It began in April 2019. It hasn’t really been completed yet, as they still help us out. Whenever I have a problem, I speak to Jamie. The e-commerce site went live in October 2019, and he does ongoing maintenance for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback has been good. We are a smaller operation that’s only been around for over a year, so it’s slow, especially considering the current situation with COVID-19. But, we’re all hoping it will get better. It still hasn’t reached the stage where we can say we make most of our money from e-commerce. Before we shut the store due to Coronavirus, we were still making money predominantly through walk-ins rather than online, but I think it just takes time.

We maybe had a couple of glitches where the price was showing without text, but it was dealt with. People haven’t really raised any issues or any problems.

How did Dazze Studio perform from a project management standpoint?

It was quite good. My knowledge of e-commerce is quite limited so I wouldn’t know how to do the whole backend and frontend. I also wouldn’t know how to manage it. I just told them what we wanted the website to look like and what features we wanted, and Jamie made it happen.

What did you find most impressive about them?

I think Jamie is really hands-on, and I felt really comfortable approaching him at any time of day, and he would reply. He was really quick at sorting things out and dealing with issues whenever they happened. If I wasn’t sure about something, he would change it. Communication was easy with him.

Are there any areas they could improve?

No, not really. I don’t think I am the right person to ask because this is the first time I have been involved in launching an e-commerce site.

Do you have any advice for potential customers?

Be clear about what you want. From the very beginning, you need to know how you want the pages to look. I don’t know much about the backend but I understand the look of the website. Just be clear about what you want and what you don’t, as I think it makes everyone’s life easier.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a curated e-commerce store selling directional, handpicked vintage womenswear.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dazze Studio?

To develop and build our e-commerce store! I had initial design ideas, but aside from that I was a total novice and hired Dazze to guide me through the entire process.

What were your goals for this project?

I wanted the website to feel super unique and so challenged Dazze with a stripped-back aesthetic, but which still functioned like a leading online store.

SOLUTION

How did you select this vendor?

He was recommended to me by a previous client of his.

Describe the project and the services they provided in detail.

The project began with me sending across initial designs and then Dazze building the concept out with a constant dialogue advising on what would function best for the customer journey etc.

What was the team composition?

I always dealt with same, one person, which really helped to ensure the communication was streamlined and nothing got missed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We managed to generate some organic sales purely through the website, internal SEO work and press.

How was project management arranged and how effective was it?

I set an initial month for completion which allowed Dazze to put together a comprehensive schedule which was adhered to and completed on time. Once again, there was a contact feed of communication from the team with updates and developments.

What did you find most impressive about this company?

Their speed and efficiency impressed me. This applies to both the initial and additional development work as well as the continued support throughout.

Are there any areas for improvement?

It's great that I'm able to manually update and work on the backend but I do believe a more simplified backend system would have been beneficial for speed and efficiency, especially when it's only myself working on the project.