Daynt

BACKGROUND

Please describe your company and position.

I am the Senior Manager - Engineering of Neptunus Power

Describe what your company does in a single sentence.

Reliability Solutions for Rotating and Reciprocating Machinery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Daynt to accomplish?

• Documentation of Embedded Software on Wordpress
• Identification of Dependencies of firmware that have expired

SOLUTION

How did you find Daynt?

Online Search

Why did you select Daynt over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Daynt were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neptunus developed an Embedded product for Machinery Health analysis. This software(Vib360) is a Legacy software developed over the years and had not been properly documented. 

• Study the Complete code and document the overall architecture and detailed code 
• Study the expired dependencies on which Neptunus must act for change

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Code was documented with an ISO-approved Framework 
• Decoding complex legacy 2 Lakhs line of code and documentation in record 2 months time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They manage their Agile method of Project management on Software like To-do list where both parties can access and exchange information time and again for continuous UAT(User acceptance Testing)

What was your primary form of communication with Daynt?

Virtual Meeting

What did you find most impressive or unique about this company?

Daynt's unique ability is to understand any framework of software in any language. They don't restrict the scope of work to certain packages/frameworks/languages

Are there any areas for improvement or something Daynt could have done differently?

Daynt can establish and enable automatic updates to customers rather than continuing the current method of providing manual updates

BACKGROUND

Please describe your company and position.

I am the Co-Founder & COO of HI.ERD LTD.

Describe what your company does in a single sentence.

Hi.ERD is a first of its kind API-driven solution which allows Property Management Software’s (PMS) to provide access to vetted network of skilled trades to its customers (property managers/landlords/tenants).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Daynt to accomplish?

• MVP Development
• Mobile & Web App Development
• Secondary Digital Product Development
• Server Management & Maintenance
• Backend Portal Development

SOLUTION

How did you find Daynt?

Referral

Why did you select Daynt over others?

• Great culture fit
• Company values aligned

How many teammates from Daynt were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for the Marketplace Mobile Application:

• User Management: User registration and login functionality for landlords, property managers, and building managers, including email verification and password management. User profile creation and management, allowing users to update their personal information, contact details, and preferences. Skilled trades verification process to ensure their qualifications and credentials.
• Search and Discovery: Advanced search functionality for users to find skilled trades based on location, trade type, availability, and ratings. Filter options to refine search results based on specific criteria such as experience, specialization, and customer ratings. Skilled trades profiles that include their professional qualifications, certifications, past projects, skills, and expertise. Review and rating system to help users make informed decisions when selecting skilled trades.

• Job Posting and Requesting: User-friendly interface for users to post job requests, including a detailed description of the job, required skills, timeline, and budget. Notification system to alert relevant skilled trades about new job postings.

  Proposal submission feature for skilled trades to provide estimates and quotes for posted jobs, including breakdowns of labor costs, material costs, and any additional expenses. In-app messaging and communication channels to facilitate direct interaction between users and skilled trades.

• Estimation and Quoting: Tools and features for skilled trades to estimate and generate quotes for job requests, taking into account the scope of work, materials needed, labor hours, and any other relevant factors. Calculation capabilities to determine accurate cost estimates, factoring in rates, taxes, markups, and discounts.

  Real-time pricing updates to reflect changes in requirements or scope of work, allowing skilled trades to revise and adjust their quotes accordingly. Integration with secure third-party payment gateways to facilitate seamless and secure payment transactions.

• Job Management and Tracking: Dashboard or interface for skilled trades to track and manage their ongoing and completed jobs. Ability to upload and manage before and after pictures for each job, providing visual documentation of the work done.

  Collaboration features that enable users and skilled trades to communicate, share updates, and address any issues or changes related to the job. Automatic reminders and notifications to keep users and skilled trades informed about important milestones, deadlines, or any other updates.

• Invoice and Payment Management: Generation and sharing of invoices by skilled trades for completed jobs, including a breakdown of costs and any additional charges. Integration with accounting software or tools to streamline invoicing and payment processes, ensuring accuracy and efficiency.
• Secure and convenient payment options for users to settle invoices online, such as credit/debit cards, digital wallets, or bank transfers. Transparent display of payment details and history for both users and skilled trades, providing visibility into transaction records.
• Ratings and Reviews: User-friendly system for users to rate and review skilled trades based on their performance and quality of work. Overall rating display for skilled trades, helping users assess their reliability and expertise. Mechanism to handle and address any disputes or issues raised through reviews, ensuring fair resolutions and maintaining trust on the platform.
• Analytics and Reporting: Comprehensive analytics and reporting features to provide insights on job trends, user behavior, and performance metrics. Data visualization tools to present key statistics and trends in a user-friendly manner, allowing users and skilled trades to make informed decisions. Customizable reports that offer flexibility in analyzing specific data points and metrics relevant to users and skilled trades.
• Platform Administration: Admin dashboard or backend system to manage user accounts, skilled trades profiles, and job listings. Moderation tools and policies to ensure compliance with platform guidelines and standards. Customer support and helpdesk functionality to address user queries, concerns, and technical issues promptly.
• Cross-platform Compatibility: Development of native Android and iOS applications to provide seamless experiences on both platforms, ensuring optimal performance and user satisfaction. User interface and experience design that is responsive and compatible with different screen sizes, resolutions, and device specifications. Regular updates and maintenance to ensure compatibility with the latest operating system versions and devices, as well as incorporating user feedback and feature enhancements.

Summary of Key Deliverables: The key deliverables for the marketplace mobile application include user registration and profile management, advanced search and discovery features, job posting and requesting functionality, estimation and quoting tools, job management and tracking capabilities, invoice and payment management features, ratings and reviews system, analytics and reporting functionalities, platform administration tools, and cross-platform compatibility for Android and iOS devices.

These deliverables aim to create a robust and user-friendly platform connecting landlords, property managers, building managers, and vetted skilled trades, streamlining the process of finding, hiring, and managing skilled trades for property-related jobs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As the project owner, I am pleased to share the measurable outcomes from our successful project, demonstrating significant progress and success:

• User Adoption and Engagement: Achieved a high number of registered users on the platform, surpassing our initial targets. Consistently observed active user participation, with users frequently accessing the application and spending substantial time on the platform. Encouraging user interaction metrics, such as a substantial number of job postings, proposal submissions, and active communication between users and skilled trades.
• Job Completion and Customer Satisfaction: Demonstrated a commendable number of successfully completed jobs through the platform, indicating the effectiveness of connecting users with vetted skilled trades. Received overwhelmingly positive user satisfaction ratings and reviews, highlighting the exceptional performance and quality of work delivered by skilled trades. Experienced a high rate of positive feedback and recommendations from users, indicating their trust and confidence in the platform.

• Skilled Trades Engagement: Attracted a significant number of skilled trades, exceeding our expectations and ensuring a diverse and reliable pool of talent on the platform. Observed a consistently high rate of skilled trades' response and proposal submissions for job postings, demonstrating their active involvement and eagerness to secure projects.

  Received positive feedback from skilled trades, acknowledging the platform's effectiveness in generating job opportunities and facilitating seamless communication with users.

• Platform Efficiency and Effectiveness: Maintained an impressive average response time of skilled trades to job postings, ensuring prompt and efficient service for users. Achieved efficient job completion timeframes, meeting or exceeding the expectations of users and skilled trades.

  Demonstrated accurate estimates and quotes provided by skilled trades, resulting in minimized project scope creep and cost overruns. Successfully resolved any disputes or issues raised in a timely manner, ensuring a smooth and satisfactory user experience.

• User Retention and Expansion: Maintained a high user retention rate, indicating that users continue to actively engage with the platform over an extended period. Acquired a significant number of new users, surpassing our user acquisition targets and showcasing the platform's appeal and growth potential. Received overwhelmingly positive user feedback and surveys, reflecting high overall satisfaction and a strong likelihood of users recommending the platform to others.
• Platform Performance and Stability: Ensured excellent platform performance, with consistently fast response times, seamless loading speed, and minimal downtime or disruptions. Effectively addressed any reported bugs or technical issues, swiftly resolving them to ensure a smooth user experience. Conducted regular security audits and vulnerability assessments, safeguarding user data and maintaining compliance with data protection regulations.
• Market Expansion and Partnerships: Successfully expanded the platform's reach into new regions and cities, establishing a wider user base and capturing new market opportunities. Forged strategic partnerships with industry associations, property management companies, and other relevant organizations, enhancing the platform's credibility and opening doors to valuable collaborations.
• Compliance and Security: Adhered to stringent data protection regulations and privacy policies, safeguarding user data and ensuring compliance with industry standards. Maintained compliance with financial regulations, guaranteeing secure and transparent payment transactions for users and skilled trades. Conducted regular security audits and assessments, ensuring the platform's robustness against potential risks and threats.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The outsourcing agency showcased excellent project management skills throughout our collaboration. They consistently delivered items on time and demonstrated a strong responsiveness to our needs. Here's a detailed overview of their project management and how they addressed our requirements:

One of the standout qualities of the outsourcing agency was their ability to meet deadlines. They closely adhered to the agreed-upon project timeline, ensuring that key milestones and deliverables were completed within the designated timeframes. This timely delivery played a crucial role in keeping our project on track and aligned with our goals. Their commitment to meeting deadlines instilled confidence in their ability to deliver results.

Communication was another area where the outsourcing agency excelled. They maintained open lines of communication, allowing us to easily convey our queries, concerns, and change requests. Their responsiveness was impressive, as they promptly addressed our inquiries and provided regular progress updates. This level of communication fostered a collaborative atmosphere and ensured that our needs and requirements were well-understood and incorporated into the project.

Flexibility and adaptability were evident in their approach. The outsourcing agency readily embraced changes and adjustments to the project scope or requirements, demonstrating a willingness to accommodate our evolving needs. They actively engaged in discussions surrounding modifications, offering valuable insights and suggestions to enhance the project's overall success.

Their flexibility played a significant role in the project's ability to adapt to new features and refine existing functionalities as necessary. When it came to problem-solving, the outsourcing agency showcased a proactive mindset. They took ownership of any issues or challenges that arose during the project and worked diligently to find efficient and effective solutions.

Their prompt identification and resolution of problems minimized any disruptions and ensured that the project stayed on course. Their problem-solving approach reassured us of their ability to handle unexpected hurdles with competence and professionalism.

Collaboration and teamwork were strong aspects of their project management approach. The outsourcing agency actively sought our input and involvement in key decision-making processes, fostering a sense of partnership. They valued our feedback and sought clarification whenever necessary, ensuring that our vision was aligned with their development efforts.

This collaborative approach created a productive working relationship, ultimately leading to the successful achievement of shared project goals. Overall, the outsourcing agency's project management skills were commendable.

They consistently delivered items on time, demonstrated responsiveness to our needs, fostered open communication channels, and showcased adaptability and proactive problem-solving abilities. Their exceptional project management capabilities significantly contributed to the success of our project, resulting in a smooth development process and meeting our expectations and requirements.

What was your primary form of communication with Daynt?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of the outsourcing company was their meticulous attention to detail and commitment to delivering high-quality work, ensuring that every aspect of the project was executed flawlessly. Their deep understanding of our specific needs allowed them to provide tailored solutions that precisely aligned with our goals, resulting in a highly customized and effective marketplace mobile application.

Additionally, their strong commitment to customer satisfaction, responsiveness to feedback, and ability to adapt and innovate set them apart, ensuring a successful partnership and the delivery of a market-leading product.

Are there any areas for improvement or something Daynt could have done differently?

The outsourcing company delivered exceptional results overall, and their performance was commendable. However, there are a few areas where they could have made slight improvements:

• Communication: While the outsourcing company maintained good communication throughout the project, there were a few instances where more proactive and transparent communication would have been beneficial. Frequent updates and proactive outreach could have provided us with a clearer picture of the project's progress and minimized any potential misunderstandings.
• Documentation and Reporting: Although the outsourcing company delivered high-quality work, there could have been improvements in documentation and reporting. More comprehensive documentation, including detailed progress reports and project documentation, would have enhanced our understanding of the project's status and facilitated smoother collaboration.
• Proactive Problem-Solving: While the outsourcing company generally displayed a proactive problem-solving approach, there were a few instances where a more proactive identification and resolution of potential challenges could have been beneficial. Taking a proactive stance in anticipating and addressing issues would have further ensured a smooth project execution.

It's important to note that these areas for improvement are minor in comparison to the overall success of the project. The outsourcing company's performance was impressive, and these suggestions are intended to provide constructive feedback for their future projects.

BACKGROUND

Please describe your company and position.

I am the CEO of Eirdoc

Describe what your company does in a single sentence.

Online doctor services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Daynt to accomplish?

• Build a doctor video consultation platform
• Prescription management system
• CMS for the entire platform
• End-to-end costumer (patient) workflows including payment and support systems
• Centralised role-based admin console
• Doctor screening & onboarding system
• HealthMail integration
• Continuous server & application maintenance & development
• Act as CTO for the Org and drive development
• Setup architecture to handle the oncoming traffic 24/7

SOLUTION

How did you find Daynt?

• Online Search
• Referral

Why did you select Daynt over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Daynt were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Online GP platform and prescription module

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Active 2000+ monthly paying customers on the platform without any issues or downtime

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes delivered on time, available all the time for bugs etc. extremely professional

What was your primary form of communication with Daynt?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They show professionalism and availability to troubleshoot almost right away

Are there any areas for improvement or something Daynt could have done differently?

I don’t think so