Day Shift Digital is a boutique web development agency based in Toronto, specializing in Shopify and WordPress. We’re a small, close-knit team of designers, developers, and strategists working remotely across Canada, partnering with clients around the world to build websites that not only look great but work hard for their users.
We believe that great digital experiences come from genuine collaboration. Every project starts with a conversation about your goals, your challenges, and your audience. From there, we design and build intuitive, easy-to-manage websites that feel tailor-made for your organization and deliver measurable results.
At our core, we love solving problems. Whether it’s streamlining a complex backend, optimizing performance, or crafting a seamless e-commerce experience, we’re driven by the details that make your digital presence stronger.
Our mission is simple: to create digital experiences that make life easier—for both our clients and their users. We build unique, powerful, and user-friendly websites that align with your goals and grow with your organization. Our process is collaborative from start to finish—transparent, iterative, and built on trust.
Why work with us? We’re your partners, not just your developers. We take the time to understand your organization and tailor our process to your goals. We speak both tech and business, bridging the gap between design, development, and strategy. We build for the long term, creating scalable websites that empower you to manage content confidently. And because we’re small by choice, you’ll always work directly with the people building your site—clear communication, no red tape.
We care deeply about the quality of our work and the relationships we build. Book a free 30-minute consultation with us today and let’s talk about how we can bring your next project to life.
Day Shift Digital offers competitive pricing that aligns with client budgets, with project costs ranging from $8,000 to $100,000 CAD. Clients appreciate the value for cost, highlighting effective project management and responsiveness throughout the development process.
Day Shift Digital is consistently praised for their excellent project management. Clients note their ability to deliver on time, maintain clear communication, and be flexible with timelines. They are proactive in addressing potential issues and provide regular updates.
No Significant Areas for Improvement
Most clients report no significant areas for improvement, indicating a high level of satisfaction with Day Shift Digital’s services. Any minor issues that arise are typically resolved quickly and effectively.
High-Quality Website Design
Clients are impressed with the quality of website designs delivered by Day Shift Digital. Their work is described as modern, user-friendly, and aligned with client expectations. The websites have led to increased traffic and positive feedback from users.
Effective Communication
Day Shift Digital excels in communication, using tools like email, virtual meetings, and project management platforms to keep clients informed. Their ability to explain complex concepts in layman's terms is also highlighted as a strength.
Client-Centric Problem Solving
Day Shift Digital is recognized for their problem-solving skills, addressing challenges efficiently and ensuring that client projects run smoothly despite any obstacles encountered.
“Day Shift Digital’s personal approach was highly impressive.”
Nov 20, 2023
Director, SWAP Working Holidays
Libby Law
Verified
Other industries
Toronto, Ontario
1-10 Employees
Phone Interview
Verified
Day Shift Digital designed and developed a Shopify website for a travel company. The team updated the client’s site using Figma and migrated it to Shopify, integrating a Typeform workflow and videos.
Day Shift Digital successfully launched the client’s website and delivered a user-friendly and modern design. The team went above and beyond the client’s expectations and was very helpful. Day Shift Digital met monthly goals, stayed on budget, and had excellent communication through Google Meet.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the director of a travel company that promotes work and travel opportunities for Canadian youth. We have an exchange program in partnership with the Canadian government.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Day Shift Digital?
We needed to update our website to make it more relatable to a young audience. We also wanted to automate the website and look more modern to improve our reach and conversions.
SOLUTION
What was the scope of their involvement?
Day Shift Digital built our website from scratch. Initially, Day Shift Digital discussed with us and sent us different design options and color palettes. The team helped us figure out what we wanted regarding the web design so we could give them better direction. Day Shift Digital created our site’s design using Figma and considering our demographic targets. The team also analyzed our competitors and our previous marketing materials.
Day Shift Digital built our site on Shopify, which we already used to push our sales through. Our previous site worked on WordPress, and Day Shift Digital migrated it to Shopify. The team introduced us to new technologies like Typeform, which they integrated into our site with a workflow that helped us assess eligibility for our programs.
Moreover, Day Shift Digital integrated videos into our website and our sales section so our users didn’t have to jump to an external Shopify site. The team also integrated a direct contact form. We had challenges with launching the site and getting the proper files hosted correctly, and Day Shift Digital’s team worked a little outside of the project scope to help us resolve that issue.
What is the team composition?
We worked with Tom (Agency Owner), Paula (Web Developer), and a designer. Once the design phase was completed, Tom and Paula took over and created training videos to walk us through the new website and design.
How did you come to work with Day Shift Digital?
One of our team members knew Tom’s wife, and a friend from a different organization also recommended Day Shift Digital. We looked at their website and liked their company.
How much have you invested with them?
We spent around $20,000 CAD (approximately $14,600 USD) with Day Shift Digital.
What is the status of this engagement?
We started working with Day Shift Digital in June 2023 and launched the website in November 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We recently launched our website and received many compliments on the design. Users found the new web design more user-friendly and modern, and the platform was more useful and trustworthy than our previous site. Day Shift Digital was very thorough and quick to help us. The team was very helpful and went above and beyond to launch our website.
How did Day Shift Digital perform from a project management standpoint?
Day Shift Digital’s project management was fantastic. The scheduling was well laid out, and we met periodically through Google Meet. The team updated our project schedule as necessary when we had to push deadlines due to vacations or other reasons. Moreover, Day Shift Digital met monthly goals and had excellent communication with us. The team stayed on budget and sent timely invoices.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I’d like to shout out Tom’s management. He made us feel very comfortable and was available to answer our questions. He was a helping hand, very supportive, and such a nice person.
What did you find most impressive about them?
Day Shift Digital’s personal approach was highly impressive. The team performed a lot of research on our organization before we met and showed enthusiasm and great ideas. Day Shift Digital was genuinely excited about our project and approached it as if they were part of our team. The team truly cared about our satisfaction.
Are there any areas they could improve?
I can’t think of anything for Day Shift Digital to improve.
Do you have any advice for potential customers?
I recommend leaning on Day Shift Digital for their expertise. The team is very knowledgeable and has good advice; I recommend potential customers tell Day Shift Digital their needs and allow them to contribute with ideas.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development & SEO for ABA Billing Company
Search Engine OptimizationWeb DesignWeb Development
WordPress CMS
+1
$10,000 to $49,999
Mar. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was very impressed with their work and professionalism."
Sep 24, 2025
Director of Marketing, Missing Piece ABA Billing
Diksha Upadhyay
Verified
Other industries
Kokomo, Indiana
51-200 Employees
Online Review
Verified
Day Shift Digital redesigned and redeveloped a website for an ABA billing company. The team created Figma designs, implemented SEO strategies, handled copywriting, and built modular content blocks.
Day Shift Digital delivered a well-designed and functional website on time. The team was responsive and flexible, proactively addressed needs, communicated clearly, and showcased strong project management skills. Their creativity and genuine partnership approach impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing of Missing Piece ABA Billing
Describe what your company does in a single sentence.
ABA Billing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
Revamping our current website with the right SEO
SOLUTION
How did you find Day Shift Digital?
Referral
Why did you select Day Shift Digital over others?
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from Day Shift Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of work: Discovery & Strategy about the company Website Design and Copywriting Website Development Deliverables:● Full articulated website designs, delivered in Figma● Up to 5 unique pages and 3-page templates, as determined by Client, with a variety of modular content blocks● Responsive layouts for mobile, small desktop and large desktop
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Nicely designed website with everything functional.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They demonstrated strong project management skills, keeping tasks well-organized and communicating clearly throughout the process. Deliverables were consistently provided on time, and when adjustments were needed, they were proactive in addressing them. They were responsive to our needs, flexible when priorities shifted, and always ensured that the final outcome aligned with expectations.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me most about Day Shift Digital is their ability to balance creativity with strategy, they don’t just design attractive websites, they build with long-term growth and performance in mind. Their process is structured yet flexible, making it easy to stay aligned at every stage. I also found their responsiveness and genuine partnership approach unique, as they make you feel like a priority even while managing multiple clients.
Are there any areas for improvement or something Day Shift Digital could have done differently?
Honestly, I was very impressed with their work and professionalism, and I can’t think of anything I would have wanted them to do differently. They were attentive, collaborative, and consistently delivered high-quality results. The experience felt seamless from start to finish.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Advertising & Marketing Company
Web Development
WordPress CMS
$10,000 to $49,999
Mar. - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team at Day Shift Digital is collaborative, professional, and patient."
Sep 15, 2025
Senior Account Manager, Principles
Courtney Farrow
Verified
Advertising & marketing
Toronto, Ontario
1-10 Employees
Online Review
Verified
Day Shift Digital developed a WordPress website for an advertising and marketing company's end client. The team created the site based on approved designs and content and provided QA, revisions, and testing.
Day Shift Digital delivered a high-quality website on time. The team provided excellent post-launch support and was proactive in solving problems. Day Shift Digital's project management skills were top-notch. They met all timelines and communicated effectively through email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Account Manager of Principles
Describe what your company does in a single sentence.
Principles exists at the intersection of digital fundraising strategy, marketing and communications, and nonprofit change management. We only work with nonprofits and charities, and we specialize in building integrated annual giving and mass communications programs that grow audiences, generate leads, and convert supporters into long-term donors.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
Creation of a new WordPress website for Rygiel Supports for Community Living
SOLUTION
How did you find Day Shift Digital?
Partner on previous work
Why did you select Day Shift Digital over others?
Great culture fit
Good value for cost
Company values aligned
Quality
How many teammates from Day Shift Digital were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Principles partnered with Day Shift Development in order to develop a new WordPress site for our client, Rygiel Supports for Community Living, based on the approved high fidelity designs, content and functionality requirements supplied by Principles. The website will have the ability to scale up as the client needs. A key emphasis on this build will be on the backend user experience. The scope of work included QA, revisions and testing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Day Shift Digital completed all deliverables as planned, on time and with high quality. They provided post-launch support to both Principles and our client, Rygiel Supports for Community Living, due to their proactive support / training videos, as well as the availabilility to problem-solve and join a meeting as questions came up. The client was blown away with their new website and had minimal feedback for revisions during the build.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management is an area Day Shift Digital excels at. Timelines were met, and advance notice was provided if they foresaw a potential conflict to our schedule so that we could adjust to be mutally benefit. Communication was provided mainly by email; responses were received in a timeline manner, and updates were sent regularly while we were in the development phase.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team at Day Shift Digital is collaborative, professional, and patient. There are so many details that go into creating an organizational website and often requests or details change along the way. Day Shift was flexible and understanding as we moved through this project, making the process a positive experience for all. Great partner for projects like these!
Are there any areas for improvement or something Day Shift Digital could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"A great, trustworthy partner to have.
E-Commerce Dev & UX/UI Design for Retail Co
E-Commerce DevelopmentUX/UI DesignWeb Development
Shopify
$50,000 to $199,999
Jan. 2023 - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"You won't be lost in the shuffle of a too-large agency."
Nov 12, 2024
Managing Partner, Fawcett Mattress Co
James P
Verified
Retail
Victoria, British Columbia
11-50 Employees
Online Review
Verified
Day Shift Digital built a new e-commerce Shopify store for a retail company. The team also designed the site's UX/UI, implemented functionalities, migrated the blog, and worked within the page editor framework.
Day Shift Digital's work successfully met the client's expectations and increased the client's sales conversion rates. Moreover, the team was highly responsive and professional and worked tirelessly to achieve the desired result. Overall, the team's accountability and willingness to help stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Partner of Fawcett Mattress Co
Describe what your company does in a single sentence.
We manufacture and retail mattresses and sleep accessories with the most sustainable, natural long lasting materials available, direct-to-consumer via our online and retails stores.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
Build a new Ecommerce Shopify Store
Implement design and functionality for the site at a high level
SOLUTION
How did you find Day Shift Digital?
Online Search
Clutch Site
Why did you select Day Shift Digital over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
How many teammates from Day Shift Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We were working with a local design firm on an entire re-brand of the the company. With that, we desired a new website. The local firm was lacking the expertise we sought for a Shopify redesign.
The scope involved an entirely new look, feel, and functionality. Integration of our existing reviews, migration of the blog and working within the framework of a Shopify page editor - as requested. This, while retaining all Shopify data and while maintaining our daily sales activity without interupption. So we reached out to a number of Canadian firms, seeking quotes and proposals given our scope.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our new website is exactly as we envisioned it. Dayshift Digital nailed the execution with the application of the brand design and website functionality. Our record sales in '24 and increased conversion are further proof of the success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tom and his team are highly responsive, consummate professionals. We were fairly demanding and particular about specific items and they worked tirelessly to achieve the desired result.
The website launched the day we intended, without delays and they were there to guide us through the following launch period to ensure everything was running smoothly.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I like the smaller size of the company, where Tom is 100% accountable, and highly competent and draws on resources and other developers when needed. You won't be lost in the shuffle of a too-large agency.
Are there any areas for improvement or something Day Shift Digital could have done differently?
Nothing comes to mind at this point. Months later, Tom is willing to help where needed on a fee-for-service basis, given capacity.
RATINGS
5.0
"First class, professional, competent."
Quality
5.0
Service & Deliverables
"Very happy with our new website."
Schedule
5.0
On time / deadlines
"On time, as targeted."
Cost
5.0
Value / within estimates
"Quality work at a fair price."
Willing to Refer
5.0
NPS
"Recommend Dayshift to others - 10/10.
Web Design & Dev for Forensic Mental Health Programs Company
Web DesignWeb Development
Confidential
Mar. - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very responsive, usually within the same day for all items, regardless of urgency."
Nov 12, 2024
Department Coordinator, Forensic Directors Group
Anonymous
Verified
Other industries
Hamilton, Ontario
1-10 Employees
Online Review
Verified
Day Shift Digital developed and designed a website for a forensic mental health programs company. The team built the site on WordPress and created content to increase public understanding and promote events.
Thanks to Day Shift Digital's efforts, the client received a functional website with a responsive design. The team provided a platform for communication, progress tracking, and approvals, which made the project seamless. They were responsive and offered excellent support during the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a department coordinator of Forensic Directors Group
Describe what your company does in a single sentence.
The Forensic Directors Group (FDG) has been advocating for forensic mental health programs in Ontario since 1990, promoting excellence in service delivery and ensuring these programs have a voice in policy development and service planning.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
Increase public understanding
Promote events
Promote career opportunities
SOLUTION
How did you find Day Shift Digital?
Online Search
Why did you select Day Shift Digital over others?
Previous experience in the sector
How many teammates from Day Shift Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
- Creation of a website using a Content Management System (CMS) through Wordpress
- Description of FDG and Forensic Mental Health services in Ontario
- Display information about the FDG, mission, goals, news, contacts, education and events
- Links to Forensic Hospitals & external partners including but not limited to ORB, HSJCC
- Career opportunities postings
- Ongoing website updates to be managed by the FDG, through the Provincial Coordinator
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- French language capability with multi language options
- Analytics and tracking
- Search function
- Design that is responsive to the wide range of device, browsers and screen sizes
- Administrative user access to perform content updates when required
- A contact us webform that routes inquiries to FDG Coordinator existing email
- Capability for FDG to modify and or add content as needs evolve
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They used a shared project management platform that enabled two way communication, tracked progress, timelines, decision and approvals. They were very responsive, usually within the same day for all items, regardless of urgency.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their overall support is remarkable, specifically sending communication videos explaining during a share screen, how to overcome challenges, training, user support for website customization.
Are there any areas for improvement or something Day Shift Digital could have done differently?
Nothing
RATINGS
5.0
"I would highly recommend Day Shift Digital for your web development needs"
Quality
5.0
Service & Deliverables
"Design and delivery of project scope ontime, and on budget"
Schedule
5.0
On time / deadlines
"Always met timelines, very responsive to sudden needs"
Cost
5.0
Value / within estimates
"Project was under budget and the level of professionalism shines on our new website"
Willing to Refer
5.0
NPS
"If we have future needs, I would like to work with Day Shift Digital. I highly reccomend.
Web Design & Dev & Branding for Environmental Services Co
BrandingWeb DesignWeb Development
Confidential
Dec. 2022 - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Their communication and project management were excellent."
Jun 12, 2023
Director, Pollution Probe
Anonymous
Verified
Other industries
Toronto, Ontario
11-50 Employees
Online Review
Verified
Day Shift Digital designed and developed a website for an environmental services company. The team created a new brand, site map, and wireframe designs and provided testing and training services.
Day Shift Digital's work met the client's needs; the team achieved the required milestones and exceeded the client's expectations. Day Shift Digital was responsive, timely, and organized. They were flexible and pleasant to work with. Virtual meetings and email facilitated communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Director at Pollution Probe
Describe what your company does in a single sentence.
Pollution Probe pursues environmental gains by working productively with governments, industry and the public, with a steadfast commitment to Clean Air, Clean Water, and a Healthy Planet.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
To develop a user friendly website that will act as an information and communications hub related to nutrient recovery and reuse.
SOLUTION
How did you find Day Shift Digital?
Online Search
Why did you select Day Shift Digital over others?
Their approach and examples of previous work
How many teammates from Day Shift Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Project kick-off
Development of site map
Wireframe designs
High fidelity designs
Web development
Testing and revision
Training
Developing a brand for the national platform and accompanying website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Milestones met in accordance with initial project plan and timeline
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Day Shift Digital were quick to respond to any questions and anticipated what we may need to meet our tight timelines. Their communication and project management were excellent.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their interpersonal skills and flexibility. We had tight timelines and needs that were a bit out of order in terms of how a project would typically proceed. They worked within these constraints to develop something that truly aligned with our needs and which is above and beyond what we had hoped for.
Are there any areas for improvement or something Day Shift Digital could have done differently?
Not that I can think of.
RATINGS
5.0
"The overall experience was excellent. It was a pleasure working with their team."
Quality
5.0
Service & Deliverables
"The quality of service and deliverables were beyond expectations."
Schedule
5.0
On time / deadlines
"Everything ran smoothly and they worked with our tight timeslines."
Cost
4.0
Value / within estimates
"I feel that we had value for the cost but they were one of the more expensive quotes we received."
Willing to Refer
5.0
NPS
Website Redesign for Technology Consultancy Company
BrandingDigital StrategyUX/UI DesignWeb DesignWeb Development
Brand strategy
$10,000 to $49,999
Sep. - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They really were on top of everything from the start of the project right through the end."
Jun 9, 2023
Head of Employer Brand & Recruitment Mktg, Thoughtworks
Tim O'Gorman
Verified
Other industries
Chicago, Illinois
10,001+ Employees
Online Review
Verified
Day Shift Digital redesigned a website for a technology consultancy company. The team reconfigured the client's site using a custom WordPress theme to match the new brand guidelines.
Day Shift successfully converted the old site into the client's new branding. Internal stakeholders were impressed by Day Shift's team; they integrated seamlessly into the internal team and communicated effectively on open and closed items. Overall, they gave regular updates and delivered on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Employer Brand and Recruitment Marketing - North America of Thoughtworks
Describe what your company does in a single sentence.
We're a leading global technology consultancy that integrates strategy, design and software engineering to enable enterprises and technology disruptors across the globe to thrive as modern digital businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Day Shift Digital to accomplish?
Website rebrand
SOLUTION
How did you find Day Shift Digital?
Referral
Why did you select Day Shift Digital over others?
High ratings
Pricing fit our budget
Referred to me
How many teammates from Day Shift Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Rebranding of one website to match the new brand guidelines associated with its new parent company Day Shift Digital team reconfigured the current custom WordPress theme to match the requested styling and layout configuration.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Conversion of old webpages/branding to new webpages and branding.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
This was one of those projects from the very start that just ran smooth. In large part because of Day Shift Digitals project management skills. They provided ways that they felt based on the project that we can communicate most effectively on open and closed items, overall project updates and tracking towards deliverables. The entire project was delivered on time and on budget.
What was your primary form of communication with Day Shift Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive and unique about Day Shift Digital was their ability to integrate into our team.They really were like an extension of our marketing and brand team which was so appreciated given we all had so much to do for the rebrand.
Are there any areas for improvement or something Day Shift could have done differently?
Nothing. They really were on top of everything from the start of the project right through the end.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Record-Keeping Platform
Web DesignWeb Development
Confidential
July - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have nothing but positive things to say about Day Shift Digital."
Nov 2, 2022
Executive Assistant, Log Books Unlimited
Erika Barratt
Verified
Other industries
Toronto, Ontario
1-10 Employees
Online Review
Verified
Day Shift Digital designed and developed two Shopify websites, creating both new and preexisting ones. They continue to provide support and updates as needed.
Day Shift Digital brought a lot more traffic into the client's site. They had a streamlined process that made the internal processes easier. Everything was also delivered on time or ahead of schedules.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the executive assistant at Log Books Unlimited based in Toronto. We work with customers in a variety of industries to and produce record-keeping tools that comply with by-laws, codes and standards.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Day Shift Digital?
Our websites were created a long time ago and had become outdated and not very functional. We hired Day Shift Digital to completely redo our websites. We want to make it easy for customers to view our log books and checkout. By updating the design we are hoping to increase traffic and appeal to more users.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked for web designers in our area using Google and LinkedIN. After reviewing a few proposals, we chose Day Shift Digital because they were responsive, affordable and were willing to give us to tools to make changes on our own.
Describe the project in detail and walk through the stages of the project.
After the initial meeting to discuss our goals, we agreed upon redoing our Canadian & American Shopify websites. Day Shift Digital gave us initial mood boards, timelines and an edit platform to use. Once we chose a moodboard and decided on the website map, they began the design process and allowed us to give feedback all the way through. They created new pages for us as well as updated old pages. The launch of the websites were seamless and they have provided us with training videos as well as after launch help.
How many resources from the vendor's team worked with you, and what were their positions?
We had one main point of Contact but had meetings with a few designers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Once we announced our launches, both websites had a lot more site traffic. We are already hearing from our customers about how the new websites are much more appealing and easy to navigate.
How effective was the workflow between your team and theirs?
Day Shift Digital was very easy to communicate with and provided us with updates as well as answered all of our emails and questions promptly. We had video calls but many of the changes/ feedback was through SmartSheets. Everything was delivered on time or ahead of schedule.
What did you find most impressive or unique about this company?
Day Shift Digital has a very streamline process. We were NEVER confused about the next steps. None of our team had any knowledge about Shopify websites but Day Shift Digital made it very simple for us to follow along. The training videos they have provided are invaluable to us. We have nothing but positive things to say about Day Shift Digital.
Are there any areas for improvement or something they could have done differently?
There is nothing we feel that could have gone better. The experience was seamless and very positive!
RATINGS
5.0
"Day Shift Digital did an amazing job and we couldn't be happier."
Quality
5.0
Service & Deliverables
"High quality"
Schedule
5.0
On time / deadlines
"Perfect!"
Cost
5.0
Value / within estimates
"Affordable in comparison to many other companies"
Willing to Refer
5.0
NPS
"100% would refer them to anyone!
Web Dev & Design for Book and Periodical Publishing
Custom Software DevelopmentWeb DesignWeb Development
$50,000 to $199,999
May 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We liked Day Shift because they listened to us and seemed highly flexible. Their curiosity also stood out to us."
Aug 22, 2022
CEO, eBOUND Canada
Deborah Nelson
Verified
Other industries
Toronto, Ontario
11-50 Employees
Phone Interview
Verified
Day Shift Digital created a WordPress platform that is both highly accessible and serves as a digital meeting place for the community. The site hosts content around improving accessibility in digital publishing.
Adhering closely to timelines and budgets, Day Shift Digital is a valuable ongoing partner. Beta testing has yet to reveal any major issues, and the client praises Day Shift for their flexibility. Customers can expect a committed partner that acts as a true extension of internal resources.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a sales and marketing organization that supports Canadian publishers. We sell and market their digital content, including e-books, audiobooks, and more. We take the files that make up their physical products and use them to create the digital versions, which we then sell through various platforms.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Day Shift Digital?
We wanted to build a website that focused on content to support publishers and was accessible to the disabled community. The product was an educational platform that contained searchable content to help someone in a book production role get the information they need to make their work accessible too. The second requirement was that the site be a place for our community to come together and have discussions.
SOLUTION
What was the scope of their involvement?
They built the site from scratch, working with a project manager from our side. The site is built on WordPress. They also provide ongoing SEO in the form of implementing our original keyword research in the various articles and digital assets on our website.
What is the team composition?
We’ve worked with a number of people, including Paula (Web Developer), Tom (Owner), a project lead, and some graphic design resources. I didn’t manage the project directly, however, so I’m not certain of the specifics. I do know that they had people with deep knowledge of various arenas, though, pulling them in when needed.
How did you come to work with Day Shift Digital?
Our project manager tapped into their network and spoke to a bunch of people. We ended up reaching out to 5–6 organizations. We liked Day Shift because they listened to us and seemed highly flexible. Their curiosity also stood out to us in this time.
How much have you invested with them?
The total cost is around $80,000–$100,000 CAD (approximately $61,000–$77,000 USD) so far.
What is the status of this engagement?
We’ve been working together since May 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re delighted and excited with the platform. The site is going through beta testing with a small group of publishers, and we’ve only had to make small tweaks. The quality of the work is very high.
How did Day Shift Digital perform from a project management standpoint?
They’ve never been late and always deliver on time and budget. We use Zoom and email to communicate, and Day Shift’s team has a project tracking system that they use.
What did you find most impressive about them?
Their ability to learn on the fly really stands out.
Are there any areas they could improve?
No, not that I’ve seen.
Do you have any advice for potential customers?
Definitely partner with them if you can. Working with them is like working with someone already on your team in terms of their responsiveness and flexibility. They worked through a true learning period around accessibility alongside us so we could really help our audience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"They had the second most cost-effective price."
Willing to Refer
5.0
NPS
Data Restructuring for Educational Technology Company
Web Development
Less than $10,000
June 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide solid and quality work on time and at a reasonable price."
Aug 17, 2022
Director of Marketing, Kivuto Solutions
Anonymous
Verified
Other industries
Ottawa, Ontario
51-200 Employees
Online Review
Verified
Day Shift Digital was hired by an educational technology company to restructure their GitHub pages and data. The team initially had a discovery stage before drafting a proposal, which the client accepted.
Day Shift Digital successfully completed the deliverables, and the client was pleased with the final outcome. Throughout the engagement, they communicated regularly through emails, resulting in a smooth collaboration. The team's high-caliber work made them a go-to partner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Kivuto works with schools, vendors, and publishers to transform how digital resources are managed and delivered in education.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Day Shift Digital, and what were your goals?
We transitioned our ecommerce site from our technology with a Wordpress front end to a single page application. This meant we needed to restructure our github pages into something that could be parsed through the API and SPA. The idea was to use java and gulp to restructure the github data, but we had no internal resources to do the work under a tight timeframe.
SOLUTION
How did you select this vendor and what were the deciding factors?
Dayshift and I previously worked together on two website redesign projects, so I came to them with my dilemma to see if they could assist. Tom and Anthony worked with us to make sure they understood the requirements.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We did discovery, outlined the work, they drafted a proposal, I accepted and gave them access to our github.
How many people from the vendor's team worked with you, and what were their positions?
Tom is the co-founder and main face at Dayshift and we had worked on various projects before. Tom managed the project. Anthony was Dayshift's front end dev who did the day-to-day coding but also provided updates, training when required and answered questions.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It got done! The job was dirty on our end - not ideal to use a SPA on an e-commerce site - but Anthony and Tom took care of us and were transparent.
Describe their project management style, including communication tools and timeliness.
Typically we just email each other - that's all I required.
What did you find most impressive or unique about this company?
When I trust a vendor and they provide solid and quality work on time and at a reasonable price, I always go back and refer business. Dayshift fits that criteria perfectly.
Are there any areas for improvement or something they could have done differently?
Nothing I can think of!
RATINGS
5.0
"Thanks!"
Quality
5.0
Service & Deliverables
"Amaze-balls"
Schedule
5.0
On time / deadlines
"Very easy, very accommodating"
Cost
5.0
Value / within estimates
"Fair rates"
Willing to Refer
5.0
NPS
"I have already!
Showing 1-10 of
29 Reviews
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