CyberOptik Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Value for Money

Many clients find CyberOptik’s services to be cost-effective, offering high-quality work at reasonable prices. The value for cost is a recurring theme, with clients noting satisfaction with the investment.
High-Quality Website Design and Development

CyberOptik consistently delivers aesthetically pleasing and functional websites that meet client expectations. Their expertise in WordPress development and ability to transform client ideas into reality are often praised.
Room for Improvement in Video Conferencing

Some clients suggested more frequent use of video conferencing for clearer communication and understanding of project needs. This feedback indicates a potential area for improvement in client interactions.
Strong Customer Service

The team at CyberOptik is noted for their excellent customer service, ensuring that clients feel supported and their needs are prioritized. This has led to strong, ongoing partnerships with many clients.
Training and Support

CyberOptik provides valuable training and support, enabling clients to manage and update their websites independently. Their willingness to educate clients on technical aspects is well-received.
Effective Communication and Responsiveness

CyberOptik is praised for their responsive communication style, often responding within an hour. Clients appreciate their ability to keep projects on track with clear and prompt communication through emails, virtual meetings, and direct calls.

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Digital Strategy Web Design Web Development
Less than $10,000
Feb. - Apr. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everyone, from Ron to Guillermo, was great in clearly communicating to me how the process works."

May 8, 2026

Development Associate, Barron Development LLC

Judd Barron

Real estate
Chicago, Illinois
1-10 Employees
Online Review
Verified

CyberOptik updated a website for a real estate development company. The team organized the client's portfolio into clear pages and based the website design on other real estate websites.

CyberOptik met all project milestones. The team was great in clearly communicating how the process worked and ensuring the client understood how the new website would be developed. Moreover, they were attentive to the client's goals and created a website that fit their needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Development Associate of Barron Development LLC

Describe what your company does in a single sentence.

We own, develop, and design real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Update our Website
Clearly convey our mission

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included organizing our entire portfolio into clear pages on our website as well as basing our website design on other real etate websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Met all project milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everyone, from Ron to Guillermo, was great in clearly communicating to me how the process works and ensuring we understood how our new website would be developed.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Just how attentive they were to our personal goals and creaitng a website that fit our needs.

Are there any areas for improvement or something CyberOptik could have done differently?

None

RATINGS

5.0

UX/UI Design Web Design Web Development
Confidential
Dec. 2025 - Mar. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have an excellent project management process that they took us through in a very proactive, professional manner."

Mar 24, 2026

Principal, Marksense Marketing Solutions

Dennis McSweeney

Business services
Downers Grove, Illinois
1-10 Employees
Online Review
Verified

CyberOptik designed and developed a WordPress website for a marketing solutions company. The team worked on the full site design and development from scratch.

CyberOptik completed the website, marking the project's success. The team demonstrated an excellent project management process, proactively guiding the client and working professionally. They delivered all tasks on or before the deadline. Overall, the client was impressed with the team's work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of Marksense Marketing Solutions

Describe what your company does in a single sentence.

B2B Marketing Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Build a Wordpress website for a client.

SOLUTION

How did you find CyberOptik?

ChatGPTSearch

Why did you select CyberOptik over others?

High ratings
Close to my geographic location
Pricing fit our budget

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full website design and build from scratch on WordPress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have an excellent project management process that they took us through in a very proactive, professional manner. All deliverables were at or before deadline.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The value for the investment and their excellent project management and customer service.

Are there any areas for improvement or something CyberOptik could have done differently?

RATINGS

5.0

Web Design Web Development
Confidential
May - Sep. 2025

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"They were very flexible and able to roll with our crazy timeline."

Sep 24, 2025

Library Director, Rockport Public Library

Anonymous

Education
Rockport, Maine
1-10 Employees
Online Review
Verified

CyberOptik provided web development services for a public library. The team built a new website for the client.

CyberOptik delivered a functional website that met the client's expectations. The team was flexible and delivered items early, accommodating the client's requests. They communicated effectively through virtual meetings, emails, and messages.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Library Director of Rockport Public Library

Describe what your company does in a single sentence.

We are a library

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

New website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

High ratings
Pricing fit our budget
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CyberOptik built us a new website on a schedule that worked with us. They listened to us and gave us the website we were asking for, it was great.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got a functioning website that looks just the way we wanted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They often delivered things early, which was great. They also worked with us when we had to put the project on hold to focus on other tasks.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were very flexible and able to roll with our crazy timeline.

RATINGS

4.0

Web Design Web Development
Website Migration
Less than $10,000
Jan. - Aug. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They understood how a website for a library was different from a regular business."

Aug 19, 2025

Library Director, Hubbardston Public Library

Chris Barbera

Government
Hubbardston, Massachusetts
1-10 Employees
Online Review
Verified

CyberOptik overhauled the website for a public library. The team migrated the existing site to WordPress, redesigned and updated it, and trained the client to maintain the platform independently.

CyberOptik successfully launched a website that the client could manage on their own. The site was also well-received by the client's patrons and trustees. Moreover, the team delivered outputs on time, responded promptly to queries and change requests, and communicated via email and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Library Director of Hubbardston Public Library

Describe what your company does in a single sentence.

We are a public library.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

New Website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WE needed a new website, since our previous provider was retiring. Cyberoptik updated our website using Wordpress, cleaned up the site in their migration/redesign and trained me on how to update the site myself.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is live, patrons and trustees like it, and Ican update it myself.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely in their deviliery, despite the influx of other libraries looking for new websites. When my trustees had questions or requested changes, Cyberoptik was very responsive and clear when what was asked for would be detrimental to the site.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They understood how a website for a library was different from a regular business, and their timeliness in completing the project.

Are there any areas for improvement or something CyberOptik could have done differently?

RATINGS

5.0

Search Engine Optimization UX/UI Design Web Development
Other app platform
+2
Less than $10,000
Apr. - Aug. 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They were clear about their workload and when they could start and finish our project."

Aug 8, 2025

Director, Palisades Free Library

Anonymous

Education
Palisades, New York
1-10 Employees
Online Review
Verified

CyberOptik provided website development services for a public library. The team redesigned the client's website and migrated their webpages to WordPress.

CyberOptik successfully redesigned the client's website, demonstrating the team's effectiveness and ability to deliver quality results. The client praised CyberOptik's adherence to the production schedule. The team was organized, timely, and communicative, ensuring an efficient workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Director of Palisades Free Library

Describe what your company does in a single sentence.

We are a public library providing books, reference services, and educational programs to the community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a Website
Make sure website was compliant with accessible for those with disabilities

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wordpress

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They migrated our webpages and completed a redesign of our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked in a timely fashion. I always knew where we were in the project timeline.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were very organized and stuck to the production schedule. They were clear about their workload and when they could start and finish our project.

Are there any areas for improvement or something CyberOptik could have done differently?

None.

RATINGS

5.0

Web Development
WordPress CMS
Confidential
Jan. - June 2025

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness and detail are also impressive."

Jun 13, 2025

Director, New Buffalo Township Library

Julie

Other industries
New Buffalo, Michigan
11-50 Employees
Online Review

CyberOptikwas hired to develop a new website for a public library. The team built the site on WordPress and trained the client's staff on using the platform.

The client was very happy with the website, which helped them engage with patrons and the community. CyberOptik delivered the project on time and responded quickly and professionally to the client's needs. The team's thoroughness, responsiveness, attention to detail, and design skills stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of New Buffalo Township Library

Describe what your company does in a single sentence.

We are a public library.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Create a new website
provide training
launch website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired CyberOptik to create a new website for our library. Their team was very thorough and listened to our needs for our new website. They provided excellent feedback, and was receptive to our feedback as well. The site was created in a very timely manner, and we were very happy with the product. Training went very well, and my staff is very comfortable with the Word Press editor. All in all, I would highly recommend CyberOptik!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a great website for patron and community engagement!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The timeline was from January to June, and this was the amount of time that we expected.
The team at CyberOptik responded very professionally and quickly to our needs.

What was your primary form of communication with CyberOptik?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I thought their web designs stood out from the other companies that we looked at. Their responsiveness and detail are also impressive, and they were able to create a feature that we asked for.

Are there any areas for improvement or something CyberOptik could have done differently?

The only thing that I would recomment is an online payment for their services, and easier billing. It wasn't a big deal, but it is the only improvement I can recommend.

RATINGS

5.0

Web Design Web Development
Confidential
May 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"CyberOptik was very professional and answered even our most ridiculous questions with grace."

May 27, 2025

District Director, Library District

Anonymous

Government
Holbrook, Arizona
11-50 Employees
Online Review
Verified

CyberOptik developed a website for a government library services company. The team designed the site to be user-friendly, fast, and accessible.

The website has seen a 392% increase in users since going live.CyberOptik delivered on time and was very professional throughout the process. The team also answered all questions with grace.

BACKGROUND

Introduce your business and what you do there.

I’m the district director of Navajo County Library District, a government library services company. We provide library and technical services to the residents of Navajo County through our 14 member libraries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CyberOptik?

We needed to create a website that encompassed all member libraries with a clean interface that was easy to navigate.

SOLUTION

What was the scope of their involvement?

CyberOptik created a website with a user-friendly design, fast loading times, and effective navigation. The team also ensured the site was accessible.

What is the team composition?

We worked with 2–3 teammates from CyberOptik.

How did you come to work with CyberOptik?

We found CyberOptik through an online search. We chose them for their reliability, performance, security, and customization — mostly for their customization and flexibility.

How much have you invested with them?

We spent around $10,000–$49,999.

What is the status of this engagement?

We worked together in May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website looks great. We’ve experienced a large jump in users and visitors to our website in the last two weeks since we went live with the website. For example, we’ve seen a 392% increase in users, from 25 to 123.

How did CyberOptik perform from a project management standpoint?

CyberOptik delivered on time. We primarily communicated via email.

What did you find most impressive about them?

CyberOptik was very professional and answered even our most ridiculous questions with grace.

Are there any areas they could improve?

No, there aren’t any.

RATINGS

5.0

Web Design Web Development
Less than $10,000
Aug. - Sep. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Everything was explained well, and they provided quality services.”

Jan 3, 2025

Executive, American Plumbing Pros

Anonymous

Plumbing
Lockport, Illinois
1-10 Employees
Online Review
Verified

CyberOptik developed a website for a plumbing contractor.

CyberOptik delivered a quality service. The team adhered to the timeline and communicated well throughout the engagement. The client was impressed with CyberOptik's vision and planning.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at American Plumbing Pros

Describe what your company does in a single sentence.

We are a plumbing contractor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Build website

SOLUTION

How did you find CyberOptik?

Referral

Why did you select CyberOptik over others?

Referred to me
professional presentation

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

built a website for our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

good communication, great vision, well planned, adhered to timeline, quality service

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes they did. everyone did an excellent job

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

great communication. Everything was explained well, and they provided quality services.

Are there any areas for improvement or something CyberOptik could have done differently?

none.

RATINGS

5.0

Web Design Web Development
Less than $10,000
June - Sep. 2024

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.5

Willing to Refer: 4.0

"The final website product was most impressive."

Dec 20, 2024

President, Frantz Construction Solutions, Inc.

Rachel Frantz

Other industries
La Quinta, California
1-10 Employees
Online Review
Verified

CyberOptik developed a website for a construction management consulting firm. The team built the site based on the content provided by the client.

CyberOptik's successfully delivered the agreed-upon website, which pleased the client. Moreover, the team responded promptly to the client's needs, delivered the project on time, and communicated effectively via email and messaging apps. The team's quality output led to the engagement's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Frantz Construction Solutions, Inc.

Describe what your company does in a single sentence.

Construction Management Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Website

SOLUTION

How did you find CyberOptik?

Online Search

Why did you select CyberOptik over others?

High ratings
Pricing fit our budget

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website creation based on content we provided

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is pleasing to us

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responses were timely and needs were met.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

The final website product was most impressive.

Are there any areas for improvement or something CyberOptik could have done differently?

Nothing comes to mind

RATINGS

4.0

Search Engine Optimization Web Design Web Development
Less than $10,000
Jan. 2023 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everyone was friendly, professional, proactive, and highly competent."

Dec 11, 2024

General Manager, Nameplate & Panel Technology

Jeffrey Denman

Business services
Carol Stream, Illinois
11-50 Employees
Online Review
Verified

CyberOptik provided web design services for a supply company. The team overhauled the client's outdated website.

CyberOptik delivered a website that satisfied the client. The team was punctual and proactive, responded to the client's inquiries, and communicated via email and messaging apps. Moreover, the team's friendliness and competency stood out, and the client was pleased with the team's overall services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of Nameplate & Panel Technology

Describe what your company does in a single sentence.

We are a Leading Supplier of Custom, Close-Tolerance Interface Graphics for Industrial and Commercial Equipment and Products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CyberOptik to accomplish?

Update our website

SOLUTION

How did you find CyberOptik?

Have used them for our other website

Why did you select CyberOptik over others?

Previous experience

How many teammates from CyberOptik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided a complete overhaul of our outdated website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nothing measurable to-date. It's nice to have a respectable site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always punctual and very responsive.

What was your primary form of communication with CyberOptik?

Email or Messaging App

What did you find most impressive or unique about this company?

Everyone was friendly, professional, proactive, and highly competent.

Are there any areas for improvement or something CyberOptik could have done differently?

No. We were, and continue to be, pleased with their services.

RATINGS

5.0

Showing 41-50 of 89 Reviews

Our Story

CyberOptik is a WordPress agency based in the Chicago suburbs. We work closely with clients across all industries to create effective websites that drive conversions, load quickly, and are set up for search engine/AI success. We also help out clients drive business-building traffic through pay-per-click and search engine optimization. We cater to a wide range of clients —from startups to established companies —and handle all their digital marketing needs.

Meet the Team

Ron has over two decades of web development and hosting experience, coupled with a management and marketing background. As proprietor and founder of CyberOptik, Ron’s attention to detail is reflected in the company’s work and its clients’ success.

What Sets Us Apart

WordPress-Exclusive Agency

We are a full-service, 100% WordPress-exclusive agency. This specialization means we have deep expertise in designing, developing, and optimizing for the platform, from custom themes and WordPress migrations to performance and security, ensuring you get the most powerful and flexible site possible.

23+ Years of Proven Experience

Founded in 2002, we bring over two decades of experience and stability to every project. Our long history of success and our "Optik Method" for development make us a reliable, long-term partner who has seen the web evolve and knows how to build solutions that last.

Comprehensive Ongoing Support & Care

Our partnership doesn't end at launch. We offer comprehensive ongoing support plans to keep your site updated, secure, and running smoothly. From WordPress maintenance and hosting to hacked website cleanup, we provide peace of mind and act as a true extension of your team.

Quick Facts

23 years in business

Commonly Asked Questions

We're actively seeking new projects. Whether you already have a WordPress website that you're looking to have taken over, or you have an existing site that needs a solid refresher, get in touch for a free consult.

Yes, absolutely. We specialize in supporting, maintaining, and growing WordPress websites, regardless of who originally built them. A significant portion of the 700+ websites we actively support were "takeover" projects, meaning they were built by other agencies, freelancers, or a previous in-house team. We are here to be your long-term, reliable partner. Our team is exceptionally adept at "parachuting" into any WordPress environment. This experience has made us highly flexible and proficient at quickly understanding the architecture of a new site. We have deep expertise in: - All Page Builders: Whether your site uses Elementor, Divi, Beaver Builder, WPBakery, or the native WordPress Block Editor (Gutenberg), our team knows how to work with it. - Custom Themes & Plugins: We're not afraid of custom code. Our developers can navigate complex, custom-built themes and functionality to make updates or fix issues.

Locations (1)

154 W Park Avenue, Ste 723 Elmhurst, IL, United States 60126

2 - 5

Contact CyberOptik

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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Overall Review Rating

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Value for Money

High-Quality Website Design and Development

Room for Improvement in Video Conferencing

Strong Customer Service

Training and Support

Effective Communication and Responsiveness

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