CyberOptik Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Responsive and Attentive Customer Service

CyberOptik consistently provides prompt responses and attentive service. Clients appreciate their ability to address questions and issues quickly, often within hours. This level of customer service is highlighted as a key strength across multiple reviews.
Flexibility and Adaptability

CyberOptik demonstrates flexibility in managing projects, accommodating client schedules and changes. They are adaptable to client feedback and needs, making adjustments swiftly when required.
Opportunities for Improved Training and Feedback

While praised for their work, some clients express a desire for more detailed training sessions and proactive feedback on design ideas. These areas present opportunities for enhancing client support and engagement.
High-Quality Website Design and Development

CyberOptik is praised for delivering visually appealing, modern, and functional websites. Clients are satisfied with the quality of design and the technical expertise demonstrated in the development process, often exceeding expectations.
Cost-Effective Solutions

Clients consistently mention CyberOptik's services as being high in value relative to cost. Their competitive pricing without compromising quality is a recurring theme in client feedback.
Comprehensive SEO and Marketing Services

In addition to web development, CyberOptik offers effective SEO and marketing services. Clients report improvements in search engine rankings and increased visibility, highlighting the firm's proficiency in digital marketing.

Was this helpful?

CyberOptik Reviews

Submit a Review

Verified

All Filters

0 selected

Sort by

Web Design Web Development
Less than $10,000
Aug. - Nov. 2022

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very well organized at every step."

Nov 30, 2022

Managing Partner, Groove Strategy Group LLC

Michael Connerty

Other industries
Western Springs, Illinois
1-10 Employees
Online Review
Verified

CyberOptik was hired by a strategy consulting firm for website design and development services. After determining the scope, they built a site advertising the client's services and end-client experiences.

CyberOptik delivered the website on time, and the client was highly pleased with the final outcome. They had a well-organized workflow and were accommodating to the client's change requests. Overall, the team's professionalism and attention to detail stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I lead a strategy consulting firm that recently started.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

We just launched our new firm and needed to design and launch a website advertising our services, clients, insights and industries that we serve.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted extensive research on design firms, spoke with several and ultimately decided on CyberOptik. Over the course of several discussions, they stood out as being very professional and experienced.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We prepared content to support a kick-off in terms of the information and high-level sections we wanted in a site. There were several formal rounds of feedback, but informal discussions along the way that were very helpful for us to fine tune what we wanted.

How many people from the vendor's team worked with you, and what were their positions?

Day-to-day project manager oversaw the effort

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new site is great! We're very happy with how it turned out.

Describe their project management style, including communication tools and timeliness.

Very professional. Attentive to details, which was important given the amount of content and some changes along the way.

What did you find most impressive or unique about this company?

They were very well organized at every step. They made it easier for us to do our part to get what we were looking for.

Are there any areas for improvement or something they could have done differently?

none noted

RATINGS

5.0

Web Design Web Development
Less than $10,000
Mar. - July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They did what they said they would do and were a pleasure to work with."

Aug 3, 2022

VP, Michael J. Hawkins, Inc.

Anthony Trombetta

Other industries
Inverness, Illinois
1-10 Employees
Online Review

An executive search firm tapped CyberOptik to develop a website from scratch. They had several phone calls and online meetings with the client to gather data and set benchmarks and other goals.

CyberOptik was true to their words and delivered exactly what they promised. They stuck to the deadlines and ensured they met the client's project goals. Overall, they were a pleasure to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VP for an Executive Search firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

To develop a new website for us from scratch.

SOLUTION

How did you select this vendor and what were the deciding factors?

Searched and came up with 4 companies. Chose them based on the ability to do the job, their responsiveness, felt comfortable with the people and overall value.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Several phone and online meetings. Data gathering, benchmarks and other goals set and met.

How many people from the vendor's team worked with you, and what were their positions?

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/A

Describe their project management style, including communication tools and timeliness.

They did what they said they would do and were a pleasure to work with.

What did you find most impressive or unique about this company?

They kept to their deadlines and kept their promises.

Are there any areas for improvement or something they could have done differently?

no.

RATINGS

5.0

Search Engine Optimization
Confidential
July 2016 - Feb. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their knowledge within the industry stood out above the rest."

Feb 14, 2022

Co-Owner, Auto Repair Shop

Anonymous

Automotive
Evanston, Illinois
1-10 Employees
Online Review
Verified

CyberOptik provided SEO and marketing services for an auto repair shop. This involved optimizing the client's site, setting up business directories, and other marketing efforts. The goal was to drive awareness.

Thanks to this collaboration, the client saw a significant improvement in their SEO rankings — in fact, customers found them on the first page of search results. CyberOptik utilized their knowledge and expertise to ensure quality and timely results. They were prompt, communicative, and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am co-owner for an auto repair shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

SEO & Marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them on Google. They were very professional when contacted.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Built up our SEO, set up business directories, additional marketing, set up photos with natual links to be awarness to our company.

How many people from the vendor's team worked with you, and what were their positions?

2 people The Marketing Director and Account Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We get good feedback from our customers stating they found u online with 1st-page results.

Describe their project management style, including communication tools and timeliness.

They send us stats monthly for review. Communication is always prompt and professional.

What did you find most impressive or unique about this company?

Their knowledge within the industry stood out above the rest. The results they produced were amazing.

Are there any areas for improvement or something they could have done differently?

There service is more than I ever expected. I can't find any complaints for this business.

RATINGS

5.0

Web Development
Less than $10,000
January 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed with how professional and responsive they were."

Feb 14, 2022

COO, Brianne Bishop Design

Jeffrey Jones

Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified

CyberOptik handled the web development needs of a design studio. They helped redesign the client's website by improving its functionalities and making it look cleaner. They also provided maintenance support.

CyberOptik did a solid job in redoing the site, which included all of the client's requirements. They followed a seamless process, provided updates regularly, and responded quickly to questions and requests. Overall, customers can expect a professional partner who delivers quality work on time.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Brianne Bishop Design is a full service interior studio and I am the Chief Operating Officer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

We needed to have our website redone - wanted it to look clean and be functional

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a lot of research and liked the reviews we saw and their timely response.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Redoing the entire website.

How many people from the vendor's team worked with you, and what were their positions?

Two people, the owner and project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did a great job with the site and continue to be very responsive for updates and general maintenance.

Describe their project management style, including communication tools and timeliness.

They were very timely on updates and approvals. Very seamless process.

What did you find most impressive or unique about this company?

I was impressed with how professional and responsive they were.

Are there any areas for improvement or something they could have done differently?

I don't think so.

RATINGS

5.0

Web Development
Less than $10,000
December 2021

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.5

"They were very easy to deal with."

Jan 20, 2022

Owner, Financial Planning Company

Dan Maga II

Financial services
Lake Forest, Illinois
1-10 Employees
Online Review
Verified

CyberOptik was tasked with designing a website for a financial planning company. The vendor was found online.

The client was happy with their work. CyberOptik provided a responsive and easy workflow. Overall, the client found no area of improvement.

IT Managed Services
$10,000 to $49,999
Jan. - Dec. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciated how they worked within our tight timelines for changes we had on our platform."

Jan 11, 2022

Owner, Candy Kitchen & Gourmet Shop

Anonymous

Other industries
La Grange, Illinois
1-10 Employees
Online Review
Verified

CyberOptik was a candy kitchen and gourmet shop's IT support for their online presence. The partners worked together for a few years for the project.

CyberOptik was quick to respond with a very timely project. The client also appreciated their ability to work within tight timelines for each of their changes. They also provided a friendly correspondence.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of a micro manufacturing candy kitchen and gourmet chocolate shop

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik?

CyberOptic has been our IT resource for maintaining and upgrading our online presence for a couple of years now.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been working with them for a few years now.

How many resources from the vendor's team worked with you, and what were their positions?

Their CTO was our first contact and after qualified IT representatives were able to assist in our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great to work with. Quick turn around times. Friendly correspondence.

How effective was the workflow between your team and theirs?

Effective.

What did you find most impressive or unique about this company?

They are quick to respond with notification from their helpdesk. Response from IT people is very timely and they get the job done. We appreciated how they worked within our tight timelines for changes we had on our platform.

Are there any areas for improvement or something they could have done differently?

None at this time.

RATINGS

5.0

Web Development
Less than $10,000
Oct. - Dec. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were attentive and went right to the point."

Jan 11, 2022

Owner, CTEC Data Solutions LLC

Curtis Miller

Other industries
Belvidere, Illinois
11-50 Employees
Online Review
Verified

CyberOptik was tasked with upgrading a computer networking company's website. The vendor was referred by one of the client's colleagues.

CyberOptik's output turned out great. This was thanks to their attentive and to-the-point attitude. Moreover, the client found that they were most impressed by their cost and speed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of this company. We provide both residential and commercial IT services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

Looking to update an antiquated site.

SOLUTION

How did you select this vendor and what were the deciding factors?

Heard that they were great from a friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Revamp existing website.

How many people from the vendor's team worked with you, and what were their positions?

I worked with several individuals throughout the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website turned out great!

Describe their project management style, including communication tools and timeliness.

They were attentive and went right to the point.

What did you find most impressive or unique about this company?

Cost and speed.

Are there any areas for improvement or something they could have done differently?

None. They were amazing.

RATINGS

5.0

Web Development
Less than $10,000
December 2021

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They delivered exactly what they promised us."

Dec 29, 2021

Treasurer, The Barbara & Stephen Miller Foundation

Stephen Miller

Other industries
Highland Park, Illinois
1-10 Employees
Online Review
Verified

CyberOptik was hired by a nonprofit organization to revamp their outdated website. The site was expected to be sleek, modern, and user-friendly. WordPress was used as the platform.

Utilizing their extensive knowledge and expertise, the CyberOptik team delivered exactly what they promised. They communicated seamlessly via email and phone and worked efficiently without compromising quality. Overall, they were as good as advertised.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Executive at a mid size charitable foundation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

Our website was created in 2008 and needed to be renewed on a different platform that was no longer supported by the hosting company. our goal was for the new sit to be simple to use, simple to add to, and clean and contemporary lines.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to this vendor by another non profit executive. Ron was chosen because he was efficient, fast, and paid attention to detail.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website was originally multiple pages, the new website was slimmed down considerably with minimal dropdowns and simple hot links on the home page linking to PDFs that we have the ability to edit in house. He was fine with making the website much smaller. I am not sure but I believe the platform is Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

one. ron Johnson.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcome was exactly as advertised.

Describe their project management style, including communication tools and timeliness.

communication style was excellent. email, phone, and text, all directed toward an efficient interaction without a lot of wasted time and missed calls or emails.

What did you find most impressive or unique about this company?

Efficiency, and they delivered exactly what they promised us.

Are there any areas for improvement or something they could have done differently?

No.

RATINGS

5.0

Web Development
Less than $10,000
Jan. 2020 - Apr. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"The team was exemplary communicators."

Oct 21, 2021

Owner, Sigma Resource Group, Inc

Mark Akerley

Other industries
La Grange, Illinois
1-10 Employees
Online Review
Verified

CyberOptik revamped a website for a coaching and consulting company. The team was tasked with upgrading the client's platform.

A collaborative team, CyberOptik successfully revamped a functional website, which exceeded the client's business goals. Their valuable guidance stood out in the partnership. They were communicative and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a coaching and consulting practice. I help clients focus on what's important and improve their condition.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CyberOptik, and what were your goals?

Needed to update a very old and off target website

SOLUTION

How did you select CyberOptik and what were the deciding factors?

Spoke with several website developers and chose Cyberoptic as the easiest to do business with, and was impressed with their work on other websites

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Did a complete analysis of my current site and what I needed. The project included the design and hosting of a complete new word press site

How many people from the CyberOptik team worked with you, and what were their positions?

The owner and one project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final website deliverable was excellent, meeting all my expectations and then some.

Describe their project management style, including communication tools and timeliness.

Ron and the CyberOptik team are great to work with. From the first phone call right through the edit and publish steps we were able to “connect” with my needs and how to meet them.

What did you find most impressive or unique about this company?

The team was exemplary communicators.

Are there any areas for improvement or something they could have done differently?

n/a

RATINGS

5.0

Showing 81-89 of 89 Reviews

Our Story

CyberOptik is a WordPress agency based in the Chicago suburbs. We work closely with clients across all industries to create effective websites that drive conversions, load quickly, and are set up for search engine/AI success. We also help out clients drive business-building traffic through pay-per-click and search engine optimization. We cater to a wide range of clients —from startups to established companies —and handle all their digital marketing needs.

Meet the Team

Ron has over two decades of web development and hosting experience, coupled with a management and marketing background. As proprietor and founder of CyberOptik, Ron’s attention to detail is reflected in the company’s work and its clients’ success.

What Sets Us Apart

WordPress-Exclusive Agency

We are a full-service, 100% WordPress-exclusive agency. This specialization means we have deep expertise in designing, developing, and optimizing for the platform, from custom themes and WordPress migrations to performance and security, ensuring you get the most powerful and flexible site possible.

23+ Years of Proven Experience

Founded in 2002, we bring over two decades of experience and stability to every project. Our long history of success and our "Optik Method" for development make us a reliable, long-term partner who has seen the web evolve and knows how to build solutions that last.

Comprehensive Ongoing Support & Care

Our partnership doesn't end at launch. We offer comprehensive ongoing support plans to keep your site updated, secure, and running smoothly. From WordPress maintenance and hosting to hacked website cleanup, we provide peace of mind and act as a true extension of your team.

Quick Facts

23 years in business

Commonly Asked Questions

We're actively seeking new projects. Whether you already have a WordPress website that you're looking to have taken over, or you have an existing site that needs a solid refresher, get in touch for a free consult.

Yes, absolutely. We specialize in supporting, maintaining, and growing WordPress websites, regardless of who originally built them. A significant portion of the 700+ websites we actively support were "takeover" projects, meaning they were built by other agencies, freelancers, or a previous in-house team. We are here to be your long-term, reliable partner. Our team is exceptionally adept at "parachuting" into any WordPress environment. This experience has made us highly flexible and proficient at quickly understanding the architecture of a new site. We have deep expertise in: - All Page Builders: Whether your site uses Elementor, Divi, Beaver Builder, WPBakery, or the native WordPress Block Editor (Gutenberg), our team knows how to work with it. - Custom Themes & Plugins: We're not afraid of custom code. Our developers can navigate complex, custom-built themes and functionality to make updates or fix issues.

Locations (1)

154 W Park Avenue, Ste 723 Elmhurst, IL, United States 60126

2 - 5

Contact CyberOptik

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from CyberOptik like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

Barron Development LLC

(1)

Judd Barron

Bumpy Horsey

(1)

Ryan Yagoda

CyberOptik

(1)

Ron Johnson

Gadre Infotech Pvt. Ltd.

(1)

Shalaka Teli

WideAccess

(1)

Anton Danylov

XiloTech

(1)

Saliha Basri

Additional Connections

(4)

CyberOptik

Trusted & Reliable Web Design Agency Since 2002

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

CyberOptik Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Responsive and Attentive Customer Service

Flexibility and Adaptability

Opportunities for Improved Training and Feedback

High-Quality Website Design and Development

Cost-Effective Solutions

Comprehensive SEO and Marketing Services

Reviews mentioning:

CyberOptik Reviews

Website Design & Dev Services for Strategy Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev for Executive Search Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO & Marketing for Auto Repair Shop

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Redesign for Design Studio

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Financial Planning Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Support for Candy Kitchen & Gourmet Shop

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development for Computer Networking Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Development for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Revamp for Consulting & Coaching Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards