COPE digital agency Athens

BACKGROUND

Please describe your company and position.

I am the Owner of Georgios Tsakonis Plastic surgert clinic

Describe what your company does in a single sentence.

Our plastic surgery clinic is located in the "heart" of Peristeri, in a pleasant and modern environment. The clinic is equipped with the most modern technological equipment, in order to provide maximum safety and the best results during the aesthetic procedures. We specialize in both reconstructive and cosmetic surgery and we provide personalized care and attention.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COPE Digital Agency Athens to accomplish?

• new website
• search engine optimization
• Bring new customers to our clinic

SOLUTION

How did you find COPE Digital Agency Athens?

Online Search

Why did you select COPE Digital Agency Athens over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from COPE Digital Agency Athens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with cope digital agency to revamp our online presence, entrusting them with the design and development of our new website, as well as SEO services and management of our social media platforms. The scope of their work was to enhance our plastic surgery clinic's visibility on the internet. The agency developed our website, ensuring that it reflects the essence of our clinic, as also that showcases our brand new facilities, emphasizing our commitment to providing the highest standards of care. 
In addition to the website, the agency started and still doing search engine optimization, tailored to our specific industry, location and services. Finaly, cope started managing our social media presence on Facebook and instagram.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cope is our partner for about 4 years and has delivered exceptional services,From the design of our website, to their effective SEO strategies, and the management of our social media. We were amazed from their SEO results that made our website to rank in the first page of Google for more than 400 keywords, such as botox, blepharoplasty, aqualyx, etc. Our clinic ranks in search engine results, enabling users that seeking plastic surgery solutions to easily find and connect with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They still delivering everything on time. We have a face to face appointment at the end of every month to talk about new services of the clinic and what we need to promote, as also we schedule what they are going to do during the following month.

What was your primary form of communication with COPE Digital Agency Athens?

In-Person Meeting

What did you find most impressive or unique about this company?

The most impressive is the results that we had from SEO services. We didnt expect so many calls and emails in such a short period of time.

Are there any areas for improvement or something COPE Digital Agency Athens could have done differently?

Their services have not only met but exceeded our expectations. Their expertise in SEO is remarkable. They atracted new users with SEO and then with their management in Social Media they built trust by creating amazing conent and showcase our expertise in plastic surgeries. They will probably be our partners for many years to come.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of INJEGOV SA

Describe what your company does in a single sentence.

Injegov SA is a leading mechanical repair and spare parts supply company with a strong technical background, skilled personnel, advanced machinery, and workshop facilities in Piraeus, Greece.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COPE Digital Agency Athens to accomplish?

• Website redesign
• SEO Optimized webpages
• Increase Online Visibility
• User Experience (UX) Enhancement
• Lead Generation

SOLUTION

How did you find COPE Digital Agency Athens?

• Online Search
• Clutch Site
• Other

Why did you select COPE Digital Agency Athens over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Professionalism

How many teammates from COPE Digital Agency Athens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our website redesign project, INJEGOV had high expectations. As a leading mechanical repair and spare parts supply company based in Piraeus, Greece, we needed a digital marketing agency to capture our technical prowess and commitment to excellence. The project's scope involved an extensive examination of the existing website, identifying areas for improvement in terms of user experience, performance, and SEO. 

Our goal was to enhance our online presence and provide an exceptional digital experience to our customers while showcasing our state-of-the-art facilities and industry leadership. Key functionalities included a user-friendly content management system, a comprehensive product catalog, and inquiry forms. Loading speed optimization and security enhancements were also implemented. 

The project delivered a fully revamped, responsive website, improved content, elevated SEO performance, and enhanced user experience upon completion. INJEGOV's team was trained to manage the site efficiently, solidifying the company's online presence and commitment to excellence in the mechanical industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

COPE, the digital marketing agency we partnered with, exceeded our expectations in every aspect. Their professionalism, expertise, and dedication were evident from day one. They deeply understood our industry and meticulously analyzed our existing website. COPE's team showcased their excellence in design, SEO optimization, and content enhancement, creating a website that truly reflects our brand identity and industry stature. 

The results of COPE's work are nothing short of outstanding. Our website is now modern, visually appealing, and highly responsive. The SEO strategies they implemented have significantly improved our search engine rankings, increasing our online visibility.

The website's enhanced functionality and security measures have boosted user engagement and safeguarded customer data. COPE's comprehensive training has empowered our team to manage the website efficiently. Thanks to COPE, our online presence has been elevated, customer satisfaction has improved, and our reputation as an industry leader has solidified. Their work has been exemplary, and we couldn't be happier with the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

COPE's project management was exceptional. They consistently delivered items on time, adhering to well-defined timelines. Their responsiveness to our needs was remarkable, as they promptly addressed queries and implemented requested changes. This effective communication and flexibility were instrumental in the project's success.

What was your primary form of communication with COPE Digital Agency Athens?

Virtual Meeting

What did you find most impressive or unique about this company?

What we found most impressive and unique about this company was their exceptional level of care and personal touch combined with unwavering attention to detail and professionalism. From the outset, it was evident that they didn't just view us as another client but genuinely cared about understanding our unique needs and objectives. This personal commitment translated into a project where every detail was carefully considered, from design elements to content optimization. 

Moreover, their professionalism shone through in every interaction and deliverable. They maintained clear communication, adhered to deadlines, and approached challenges with a proactive attitude. It was this perfect blend of care, personalization, attention to detail, and professionalism that set them apart and made our collaboration not just successful but truly exceptional.

Are there any areas for improvement or something COPE Digital Agency Athens could have done differently?

From design to implementation everything was perfect.

BACKGROUND

Please describe your company and your position there.

Owner of Perfecting House. The company is located in Athens and builds, renovates, and sells houses throughout Greece.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COPE Digital Agency Athens?

We hired Cope Digital Agency for our site's web design and development, SEO, as well as for Google Adwords campaigns

What were your goals for this project?

We wanted a new website that would be able to attract a large number of visitors every month and provide them with all the necessary information for our company.

SOLUTION

How did you select this vendor?

Cope was introduced to me by a friend that was already their client. His positive comments made me to get in touch with them

Describe the scope of their work in detail.

After a number of meetings in order to get all the information they needed, they started the web design of our website. Their priority was a SEO friendly structure in order to ensure high rankings in Google's results. Also, they designed the website to be compatible with all devices and to be easy for users to navigate.

What was the team composition?

I was in contact with the owner, but they have web designers and developers, digital marketers and someone that is responsible for SEO services

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since they started to work for us we had a huge increase on callings and emails as we did not have a digital presence in the past at all.

How effective was the workflow between your team and theirs?

The workflow is really good. They respond immediately every time I need something. They present me with an analytical report at the end of the month too.

What did you find most impressive about this company?

The results they bring and their good communication impressed us. Also, their prices are extremely good for the quality of the services they provide.

Are there any areas for improvement?

It would be unfair to complain about something. I do not have great experience with other agencies, but Cope delivered more value than I expected. They made me reconsider digital marketing for sure

BACKGROUND

Introduce your business and what you do there.

I’m the owner of  Puzzle 3041 Escape Room.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COPE Digital Agency Athens?

We’d tried everything but we were a little bit lost in the market, so we decided to hire someone to help us raise our profile.

SOLUTION

What was the scope of their involvement?

They redesigned our website and added a sales component for us. They also handled Google Ads for us and did a bit of SEO work. On top of that, they designed some flyers and promotional images for us.

What is the team composition?

There’s one person who specializes in Google Ads and another who writes content.

How did you come to work with COPE Digital Agency Athens?

A colleague recommended them. At our initial meeting, I liked that they were honest with me and didn’t overpromise on the results.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in February 2018 and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We doubled our income after three months of working with them. They really helped us improve our page ranking on search engines, which made a big difference. At first, we had a problem with this and our site wasn’t showing up, but after they resolved the issue we were the second result.

How did COPE Digital Agency Athens perform from a project management standpoint?

The service is good overall. They’ve been very good about working within my budget. I’m sure we could do more if I spent more, but they don’t push for that.

What did you find most impressive about them?

I appreciate how well they wrapped up our problem with Google and our search results. They’ve also been really dependable in emergencies. The site went down a couple of times due to hacking and they responded immediately, which was critical for us because we rely upon online bookings to run our business.

Are there any areas they could improve?

I don’t think so. We’re satisfied with them.

Do you have any advice for potential customers?

Listen to their suggestions. They want to help your business and they’re not just out to make money. When we asked for things that would be unnecessary expenses, they told us.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Rizo Café, a restaurant and bar. I’m the younger member of the family, so I’ve taken over the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COPE Digital Agency Athens?

We wanted to build a site with a digital identity that matched the physical image of the company.

SOLUTION

What was the scope of their involvement?

COPE Digital Agency Athens designed and developed our website. It’s mostly informational and provides contact information, like email and social media. COPE Digital Agency Athens also prepared business cards and leaflets for our restaurant after the website was done.

What is the team composition?

I’ve met all of their team. I had three initial appointments with one of their members to decide on a design and schedule. I also worked with their graphic designer and two other resources.

How did you come to work with COPE Digital Agency Athens?

I reviewed several offers before going to COPE Digital Agency Athens. We first learned of them through a referral from a friend. I researched their company and their work online, then I had a meeting with them. They were interested in our company’s philosophy, which I appreciated. They planned to embed our philosophy into the style and design of our website. The other agencies I looked at had typical formats for what the website would look like, but COPE Digital Agency Athens’ proposal made us trust them to do the work.

How much have you invested with them?

COPE Digital Agency Athens has mid-range pricing, but they have an excellent price-to-quality ratio. We’ve seen a quick return on our investment.

What is the status of this engagement?

Our first appointment was in November 2018. The website design began in February 2019, and it was done by March. We occasionally contact them to add changes to the site, and they also propose improvements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our restaurant is located outside Athens, so having a good digital identity was extremely important for us. Tourists can find us through web searches and social media, and I’ve received great reviews of the website. It looks tremendously professional, and it adds to the prestige of the company. 

How did COPE Digital Agency Athens perform from a project management standpoint?

I was impressed that they finished the site before the deadline, which was helpful. They were also very responsive. We exchanged some emails, but we also met in person. Communication was consistent.

What did you find most impressive about them?

First of all, their prices are great for the services provided, but the main thing that impressed me was their team’s responsiveness. Whenever I tried to get in contact with them—even at night or when I needed something in 1–2 days—they were able to make it work. This kind of treatment is exceedingly important to us.

Are there any areas they could improve?

No, I’m delighted with them. They’re excellent.

Do you have any advice for future clients of theirs?

Clients should explain their needs clearly, and share their company’s philosophy and mindset with COPE Digital Agency Athens. From there, trust the team to do their job. It’s important to share information to get the best possible results.

BACKGROUND

Please describe your company and your position there.

I’m the owner of e-geranoi, a fleet company that specializes in lifting equipment, including cranes, lifts, and trucks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COPE Digital Agency Athens?

We had an old website with next to no traffic. We engaged COPE Digital Agency Athens to redesign our website, create our corporate identity, and carry out SEO services.

What were your goals for this project?

We were looking to create a digital presence, increase our clientele, and surpass our competitors. We specifically hoped for first-page search result listings for as many as possible relevant keywords as well as a high conversion rate through a well-designed website

SOLUTION

How did you select this vendor?

A fellow business owner had worked with COPE Digital Agency Athens and was happy with their results. He introduced me to their team.

Describe the project in detail.

COPE Digital Agency Athens started with keyword research to find out how people search for my services in Google. They came up with about 60 keywords of high relevancy and search volume for us to target.

During the redesign and development of our website, COPE Digital Agency Athens implemented SEO techniques to achieve top listings in our targeted keywords. The site describes our services, our company’s history, and the experience we offer to our customers as well.

At the same time, their graphic designer worked on our corporate identity. They created a new logo, business cards, signs, stickers for our vehicles, and other brand materials.

What was the team composition?

We work with graphic designers, digital marketers, SEO experts, developers, designers, and the two owners.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Within three months, we went from having no calls to three calls every day. After one and a half years, we’ve achieved first ranking for about 30 keywords, second and third for 20 more, and the top five positions for more than 60. We now receive more than 10 calls per day and 3,000 site visitors monthly.

How did COPE Digital Agency Athens perform from a project management standpoint?

We meet at their offices once a month to go over results, but we talk much more often through emails and social media. The owners are really friendly and happy to answer all my questions. Before I met them, I knew little about web design, SEO, and related services. I now know enough to understand COPE Digital Agency Athens’ monthly reports and give their team useful feedback and information.

What impresses you about COPE Digital Agency Athens?

COPE Digital Agency Athens achieved quick results. They completed the web design and corporate identity work in under a month, and their SEO work brought us our first calls within the second month.

Are there any areas for improvement?

No, I can’t complain about anything. COPE Digital Agency Athens has excellent prices, and they did more than expected before we started the design and monthly SEO services.

BACKGROUND

Introduce your business and what you do there.

I'm the office administrator for Icarus Rentals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COPE Digital Agency Athens?

We needed a team to produce our online marketing collateral and fliers.

SOLUTION

What was the scope of their involvement?

COPE Digital Agency Athens designed our logos, website, cards, fliers, and posters.

What is the team composition?

I don’t know the exact size of the team. Our owner communicated with them.

How did you come to work with COPE Digital Agency Athens?

We had a good relationship with COPE Digital Agency Athens already, so we chose them for this project. 

What is the status of this engagement?

We started working with them around October 2018. Everything was completed by December of the same year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a lot of clicks on our website and Google business profile. Our presence is better than before.

How did COPE Digital perform from a project management standpoint?

I wasn’t in touch with them personally but, based on what I’ve seen with the website, and based on what my boss told me, communication was very good. We got excellent results.

What did you find most impressive about them?

I can only speak about our internet presence, and we’ve had an increase in the tourists coming to our business.

Are there any areas they could improve?

There is room for improvement in every company.

BACKGROUND

Please describe your company and position.

I am the CEO of Dr G

Describe what your company does in a single sentence.

Dr G Plastic surgery clinic is our second and brand new clinic located in Peristeri. Plastic surgeries and aesthetic procedures are done in our sophisticated facilities, with brand new medical equipment. Thus, we ensure the best possible result, as well as the maximum safety levels during the aesthetic procedures.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COPE Digital Agency Athens to accomplish?

• new website
• seo services

SOLUTION

How did you find COPE Digital Agency Athens?

Online Search

Why did you select COPE Digital Agency Athens over others?

• Good value for cost
• Other

How many teammates from COPE Digital Agency Athens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cope digital agency's scope of work was to built a website and then to implement an impactful SEO strategy for our Second plastic surgery clinic in Peristeri. Their attention to detail, ensured an engaging experience for the visitors of our website. We already knew their expertise and their SEO resutls from our other plastic surgery clinic, so we hired them for search engine optimization services for our new clinic too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did an amazing design, as also the content for all of our services (about 40) in a few months.They also started SEO 5 months ago, and we can already see the first results and phone calls from new customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered everything on time as usual. We have online meetings regularly as also monthly face to face meetings.

What was your primary form of communication with COPE Digital Agency Athens?

In-Person Meeting

What did you find most impressive or unique about this company?

They have great taste in web design and bring SEO results in just a few months.

Are there any areas for improvement or something COPE Digital Agency Athens could have done differently?

We are satisfied with the results

BACKGROUND

Please describe your company and position.

I am the Owner of PILEAS NEPA

Describe what your company does in a single sentence.

We are a vibrant team of sea enthusiasts which’s mission is to provide an unforgettable yachting experience in the Greek islands. Our many years of experience in the sea hospitality section guarantee a sailing experience you will forever remember.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COPE Digital Agency Athens to accomplish?

• Web design
• Web development
• SEO

SOLUTION

How did you find COPE Digital Agency Athens?

• Referral
• Other

Why did you select COPE Digital Agency Athens over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from COPE Digital Agency Athens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

COPE has excelled in every aspect of creating our webpage. They began by truly understanding our goals and audience, leading to a tailored solution. Their design and development teams ensured a visually appealing, user-friendly layout that functions seamlessly on all devices. Their content specialists delivered engaging, SEO-optimized content. 

Plus, they significantly improved our search engine visibility. Before launch, rigorous testing ensured a smooth user experience. Post-launch, the agency's ongoing maintenance keeps our webpage current and secure. They provide valuable support with security updates, content enhancements, and new features. Their holistic approach has not only met our immediate needs but also positioned us for long-term success in the digital landscape.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with the digital agency are truly indicative of our project's progress and success. We've witnessed a substantial increase in website traffic and user engagement, directly translating into higher lead generation and conversion rates. Our improved search engine rankings have boosted organic traffic significantly, while the user-friendly design has reduced bounce rates and increased time spent on our site. 

Furthermore, the agency's meticulous SEO optimization has led to a notable increase in online visibility, with our website now appearing prominently in relevant search results. These achievements have not only strengthened our online presence but have also positively impacted our bottom line, with increased sales and revenue. 

In sum, the measurable outcomes demonstrate tangible progress and success, showcasing the digital agency's expertise in delivering results that matter in the competitive digital landscape.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

COPE demonstrated exemplary project management throughout our collaboration. They consistently delivered project milestones on time, displaying a strong commitment to meeting deadlines. Their responsiveness to our needs was outstanding, as they maintained open lines of communication and were always receptive to our feedback and requests. Moreover, their ability to adapt to changing circumstances and evolving project requirements was truly commendable. 

Their proactive approach in identifying potential challenges and addressing them promptly contributed to a seamless project flow. Overall, COPE's project management was characterized by professionalism, reliability, and a client-centric focus, reflecting their dedication to ensuring our project's success. Their ability to consistently meet timelines and address our needs played a crucial role in achieving our project goals effectively.

What was your primary form of communication with COPE Digital Agency Athens?

Virtual Meeting

What did you find most impressive or unique about this company?

What really impressed us about this company was their commitment to excellence. They paid close attention to detail, came up with creative solutions, and used the latest technology in a way that exceeded our expectations. They also communicated with us effectively and always put our needs first. This company's dedication to delivering great results and making sure we were happy with their work really made them stand out from the rest.

Are there any areas for improvement or something COPE Digital Agency Athens could have done differently?

N. They are great professionals who provide excellent services.

BACKGROUND

Please describe your company and position.

I am the owner of e-kalathofora

Describe what your company does in a single sentence.

Our company was founded in 1947 and has a great know-how and the most modern vehicles in order to provide its customers with lifting machines, cranes and basket-carrying vehicles services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COPE Digital Agency Athens to accomplish?

• website design and development
• Search engine optimization
• branding

SOLUTION

How did you find COPE Digital Agency Athens?

Referral

Why did you select COPE Digital Agency Athens over others?

Referred to me

How many teammates from COPE Digital Agency Athens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company wanted a new website, as also to find new customers that were looking for our services on Google. Cope did our website and suggested that the most cost effective solution for our niche was SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They designed a great looking and fully responsive website in just a month. Then they started doing monthly SEO services and our website was in the first page of google for more than 20 keywords in a period of 6 months. Those keywords are still climbing on higher positions, as also cope is adding new keywords and pages in our website every month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was Great, they delivered everything in time. We talked on the phone and via email regularly. We still have a great communication every month for the SEO services.

What was your primary form of communication with COPE Digital Agency Athens?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing is that we currently have about 7-10 phone calls from new clients every day just from the SEO services.

Are there any areas for improvement or something COPE Digital Agency Athens could have done differently?

I don't have much experience in digital marketing and web design but what's important for me is that they increased our daily phone calls by more than 200% and that we have a great communication. whenever i call them they always listen to what i need and they act accordingly. I trust their knowledge on SEO cause i have seen amazing results over the years.